Support Executive Fresher Jobs in Asansol

Responsibilities:1. Provide chat support to customers regarding products, services, and orders.2. Respond to customer inquiries promptly and professionally.3. Process and resolve customer complaints in a timely and efficient manner.4. Upsell products and services through effective communication.5. Collaborate with the sales team to meet customer needs and goals.6. Maintain a high level of product knowledge to assist customers effectively.7. Document customer interactions and feedback for analysis.

We (INDIAN FASHIONS) are one of Indias most reputed Online Wholesale Fashion Jewelry Store. We are based in Asansol (West Bengal). We manufacture & export High Quality Indian Fashion Jewellery to more than 35 countries across the world, since the last 17 years.We are looking for Experienced Candidates for the post of Customer Relationship Managers at our Head Office in Asansol.Eligibility Criteria : The candidate with good academic background and have good communication skills. Must have fluency in English Language. The candidate should be comfortable to deal with customers over the phone as well as through video conferencing. Job Profile: Taking outbound and inbound calls for international and domestic customers. Providing customer support ( dealing with queries, providing assistance in placing and processing orders etc) Capable of handling the customer database.Expectations :Candidates can expect frequent quarterly appraisals depending upon their performance. Great prospect of developing yourself in a corporate field. A friendly and cordial work atmosphere.Monthly Salary Expected : negotiable, based on the experience and qualification of the candidate.Additional Facilities :- Incentives, Bonus & ESI.Office Hours : In house job; 7:30 A.M. 5:30 P.M.

Urgent requirement for call centreLOCATION : DURGAPUR, ASANSOL, KolkataSalary : 7000-9000 + PF + ESI Duty hours : 8hrsOfficial jobQualification : min HS passRegards,Career infotech barjora