Job Description

job description:

we are looking for a motivated and proactive desktop support engineer to join our it team in mumbai. the ideal candidate will have hands-on experience in supporting desktop, laptop, and office software solutions. you will play a key role in ensuring seamless it operations by providing technical assistance and resolving technical issues efficiently.

*key responsibilities*:

- provide technical support for desktops, laptops, and ms office products.

- install, configure, and troubleshoot operating systems.

- assist users in resolving it-related issues in their daily operations.

- diagnose and resolve software application issues.

- configure, update, and maintain antivirus software to ensure system security.

- provide basic networking support and have a general understanding of dns and dhcp protocols.

- ensure hardware and software applications are in optimal working condition.

- maintain detailed logs of issues and resolutions.

*required skills*:

- strong problem-solving skills and ability to work independently.

- basic knowledge of desktop hardware and software troubleshooting.

- familiarity with networking concepts such as dns and dhcp.

- good communication skills and customer-service oriented attitude.

- ability to work under pressure and manage multiple tasks.
  • Experience

    0 - 1 Years

  • No. of Openings

    01

  • Education

    12th Pass, B.C.A, B.Tech [Computers]

  • Role

    Desktop Engineer

  • Industry Type

    IT-Hardware & Networking / IT-Software / Software Services

  • Gender

    Male

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About EXT Computers

We are a dynamic, small IT company with a strong focus on delivering tailored technology solutions to meet the unique needs of our clients. Despite our size, we pride ourselves on our agility and ability to quickly adapt to the latest industry trends and innovations. Our services span software development, IT consulting, and digital transformation, allowing us to offer a comprehensive range of solutions to businesses of all sizes. With a commitment to continuous learning and staying ahead of technological advancements, we are focused on expanding our service offerings and building long-term client relationships. As we scale, we plan to enhance our internal capabilities, invest in cutting-edge tools, and form strategic partnerships. Our goal is to grow by offering exceptional value and building a reputation for quality and reliability, ultimately positioning ourselves as a trusted IT partner for both small and large enterprises.
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