job description:
we are looking for a motivated and proactive desktop support engineer to join our it team in mumbai. the ideal candidate will have hands-on experience in supporting desktop, laptop, and office software solutions. you will play a key role in ensuring seamless it operations by providing technical assistance and resolving technical issues efficiently.
*key responsibilities*:
- provide technical support for desktops, laptops, and ms office products.
- install, configure, and troubleshoot operating systems.
- assist users in resolving it-related issues in their daily operations.
- diagnose and resolve software application issues.
- configure, update, and maintain antivirus software to ensure system security.
- provide basic networking support and have a general understanding of dns and dhcp protocols.
- ensure hardware and software applications are in optimal working condition.
- maintain detailed logs of issues and resolutions.
*required skills*:
- strong problem-solving skills and ability to work independently.
- basic knowledge of desktop hardware and software troubleshooting.
- familiarity with networking concepts such as dns and dhcp.
- good communication skills and customer-service oriented attitude.
- ability to work under pressure and manage multiple tasks.
Experience
0 - 1 Years
No. of Openings
01
Education
12th Pass, B.C.A, B.Tech [Computers]
Role
Desktop Engineer
Industry Type
IT-Hardware & Networking / IT-Software / Software Services
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office