Solving Queries Job Vacancies in Mumbai

We are looking for a Chat Support Executive to join our team in Mumbai. This role is ideal for fresh graduates or those with up to five years of experience. You will assist customers through online chat, ensuring they receive prompt and effective support.Key Responsibilities: - **Customer Interaction:** Engage with customers via chat to answer their inquiries and resolve issues effectively. You will need to communicate clearly and professionally to provide an excellent customer experience. - **Problem Resolution:** Identify and address customer problems with a solution-oriented approach. You will be expected to troubleshoot issues and guide customers towards resolution. - **Information Management:** Document customer interactions accurately and escalate complex issues to the appropriate departments. You will maintain records for future reference to help track response effectiveness. - **Feedback Collection:** Gather customer feedback to improve service quality. Your observations will play a vital role in enhancing our support systems.Required Skills and Expectations: Candidates should possess strong communication skills in English and the ability to interact warmly with customers. A good understanding of computer systems and basic troubleshooting is essential. Adaptability and patience are important, as you will handle a variety of customer needs. Attention to detail and a focus on service quality will be vital for success in this role.

Customer Support Executive Torero Softwares Ltd (Medica Ultimate) Location: Lower Parel East, Mumbai Job Type: Full-timeAbout Torero Softwares Ltd:Torero Softwares Ltd provides Medica Ultimate, a trusted ERP solution for Pharma, FMCG, Surgical, General, Generic sector CNF, distributors, and retailers across India. Our software helps businesses manage operations efficiently, stay GST-compliant, and drive growth.Role Overview:We are hiring a Customer Support Executive to assist clients with software-related queries, accounting, and GST. This role also includes training customers on Medica Ultimate to ensure smooth adoption and usage.Key Responsibilities: Client Assistance Provide step-by-step guidance to resolve software, accounting, and GST-related queries. Software Training Conduct hands-on training to help users understand and maximize Medica Ultimates features. Collaboration & Learning Work with the technical team to stay updated on new software enhancements.Who Can Apply? Education: Commerce graduate preferred. (Freshers with accounting & GST knowledge are welcome!) Alternative Eligibility: 12th pass with experience in customer support (preferably software-related). Skills Required:Strong communication & problem-solving skills.Basic accounting & GST knowledge.Familiarity with remote support tools (e.g., Anydesk, TeamViewer) is a plus. (Optional)Work Schedule: Monday to Saturday 10:00 AM to 7:00 PMWhy Join Us? Hands-on Experience Work with a well-established ERP solution. Career Growth Opportunities to learn and develop professionally. Supportive Team Work in a collaborative and learning-focused environment. Apply Now!Send your CV via WhatsApp: 9702074236, Email: simran.jain@torero.in, or Call: 9702074236.

Pravaayu Healthcare Pvt LtdKey Skill: Tele-consultantJob Summary:The Tele-Consultant plays a crucial role in connecting with potential patients, understanding their healthcare needs, and scheduling appointments at our clinic. This position requires excellent communication skills, a patient-centered approach, and the ability to drive appointment bookings effectively.Key Responsibilities: Patient Consultation: Engage in consultative conversations to understand patients'healthcare requirements, concerns, and preferences. Appointment Scheduling: Schedule appointments for potential patients, ensuring anefficient use of clinic resources and provider availability. Clinic Services: Provide information about the clinic's services, healthcare providers, andprocedures to address patient inquiries. Appointment Follow-Up: Conduct follow-up calls to ensure patients attend their scheduledappointments and address any questions or concerns. Appointment Reminders: Send appointment reminders to confirmed patients to reduceno-show rates. Database Management: Maintain accurate and up-to-date records of potential patients,appointments, and interactions in the clinic's CRM system. Performance Targets: Achieve and exceed performance targets related to appointmentbooking and patient engagement. Patient Feedback: Gather feedback and suggestions from potential patients to improveappointment booking processes and services. Training and Development: Participate in ongoing training and development to stay updated on clinic services and communication techniques.High school diploma or equivalent; a degree in a relevant field is a plus.Previous experience in teleconsulting, telemarketing, or a related customer engagement role is preferred.Excellent communication and interpersonal skills.Proficiency in using phone systems and customer relationship management (CRM) software.Interested candidates can send cv on ritika.kapadia@pravaayu.com/hr@pravaayu.com

Knowledge of finance like mutual fund , insurance health and term , Filing of Application Form, doing online application , solving client query , database entry etc

Customer support voice process role - Handling calls on a particular product, solving queries calls from the customers and interacting on calls

Dear Candidate,Greeting From Right Fit Resources OPC PVT LTD,we are urgently hiring !!!POSITION: - Customer Support Executive QUALTIFICATION: - 10th Pass/fail, 12th Pass/fail, Any GraduateSALARY: - 10,000 to 35,000LOCATION: - bhubaneswar All over odisha, all over india EXPERIANCE: - FRESHER / EXPERINACEDJob Description: Handling customer service calls or online inquiries, resolving customer issues, providing information and support.CONTACT PERSON: HR

The process involves counseling the students for overseas education;Follow-up with the student, solving the student queries and handling the registrations.Filing the application forms (University) verifying, them and sending the same to the universities.Maintaining the data of all registered students and their Visa status etc.Counsel students and send them abroad for higher studies.Coordinating with students & universities abroad.Represent universities abroad.Identify skills, interests & career goals of the prospective students..Train & hire new candidates.Organizing marketing activities for promoting the company.Attending the university training & workshops.