Support Engineer Job Vacancies in Nashik

Job Title: Hardware Technical Support EngineerLocation: NashikExperience: 1-4 YearsSalary: 15,000 - 25,000Job Summary:We are looking for a skilled Hardware Technical Support Engineer to install, maintain, and troubleshoot computer hardware, networking devices, and IT equipment. The candidate should have strong technical knowledge and problem-solving abilities.Key Responsibilities:Install, configure, and maintain desktops, laptops, printers, and other hardware devicesDiagnose and resolve hardware issues and system failuresProvide on-site and remote technical support to usersTroubleshoot networking issues (LAN/WAN, routers, switches)Perform regular system upgrades and preventive maintenanceManage hardware inventory and documentationCoordinate with vendors for repairs and replacementsEnsure data backup and basic system securityRequired Skills:Strong knowledge of computer hardware and peripheralsBasic networking knowledge (IP addressing, routers, switches)Troubleshooting and problem-solving skillsFamiliarity with operating systems (Windows/Linux basic)Good communication and user-handling skillsQualification:Diploma / Bachelors Degree in IT, Computer Science, or related fieldCertifications like A+, N+, CCNA (preferred)Preferred Skills:Experience in field support or IT service environmentKnowledge of CCTV, biometric systems, or server handling (added advantage)Ability to work under pressure and meet deadlines

As a Desktop Support Engineer based in Ambad MIDC, Nashik, you will be responsible for providing technical support and assistance to employees using desktops, laptops, and various software applications. Key responsibilities include troubleshooting hardware and software issues, installing and configuring computer systems, and ensuring systems are operating efficiently and securely. You will also be responsible for setting up new users, conducting equipment upgrades, and maintaining inventory of IT equipment. The ideal candidate should have a minimum of 1-4 years of experience, be a graduate, and have strong problem-solving skills. Additionally, you should have good communication skills, be detail-oriented, and have the ability to work independently as well as part of a team. This role requires a male candidate who is able to work full time from the office.

Responsibilities:1. Provide technical support to customers via phone, email, or chat to troubleshoot and resolve software issues2. Work closely with software developers to communicate customer feedback and bug reports3. Conduct software testing and quality assurance to ensure products meet customer requirements and industry standards4. Create and maintain technical documentation and user guides for software products5. Collaborate with cross-functional teams to improve software functionality and user experience

Role Summary;The Technical Support Manager will be responsible for leading the technical service andsupport function for customers, distributors, and internal teams. This role ensures quickresolution of product issues, preventive maintenance support, troubleshooting, andcoordination with production and quality departments to continuously improve productperformance.Key Responsibilities Respond to customer queries via phone, email, and onsite visits (when required). Diagnose and troubleshoot mechanical / electrical / product-related issues. Guide customers through installation, operation, and basic maintenance procedures. Coordinate with internal service/production teams to resolve issues efficiently. Register service requests, log complaints, track pending calls, and ensure timelyclosure. Provide after-sales support including warranty claims and spare part requests. Maintain daily/weekly service reports and customer feedback records. Train customers and distributors on product usage and safety practices. Communicate recurring issues to R&D/production team for product improvement. Maintain strong relationships with dealers, distributors, and end customers.Required Skills & Qualifications: Diploma / BE in Mechanical / Electrical / Electronics / Mechatronics (preferred). 26 years of experience in technical support / after-sales service / customer supportin manufacturing or industrial products. Strong troubleshooting, problem-solving, and analytical skills. Good communication skills in English and local language. Ability to handle customer escalations with patience and professionalism. Willing to travel to customer sites when needed.Personal Attributes Customer-first mindset Strong leadership and mentoring ability Analytical approach to problem-solving Ability to handle pressure and manage escalations professionally

IT Helpdesk Engineer- MaleFreshers/ExperiencedCCNA, Firewall, Servers, Network, CCTV CAMERA, DVRFormatting PC, Printers SharingSal:13-20 KEklahare/NASHIK

Call on. Placement charges applicable.Functional Area:- Engineering - 24*7 Technical SupportEmployment Type:- Full Time, PermanentEducation:- Any Graduate or EquivalentExperience:- 0 to 3 yearsSalary:- 180000 to 210000Key Skill : CCNA, MCSE