Support Engineer Graduate Experience Jobs in Pune

Coupa Support L2Technical Expertise:Deep knowledge of Coupa modules including Sourcing, SRM, Procure, Contracts, Catalog, Receipt, Stock Management, and Invoice.Understanding of System Administration, including managing roles, permissions, and configuring approval workflows.Foundational knowledge of architecture such as APIs and SFTP.Familiarity with ERP systems (like SAP or Dynamics) and data exchange/integration processes.Experience with ITSM/Ticketing tools such as ServiceNow or Jira.Domain Knowledge: A strong understanding of standard procurement processes, specifically purchase requisitions, purchase orders, and invoicing.Functional Skills: Ability to create and analyze reports using Coupa Analytics and Excel.Coupa Specialist, Coupa Administrator, Coupa Support, Coupa ConsultantProcure-to-Pay (P2P), Source-to-Pay (S2P), IT Procurement, E-ProcurementAPI Integration, SFTP, ERP Integration, SAP, Microsoft Dynamics, System ConfigurationLevel 2 Support, Functional Support, Workflow Configuration, SIT (System Integration Testing)ServiceNow, Jira, Confluence, Coupa Analytics

Key Responsibilities:1. Provide technical support: Assist users with troubleshooting and resolving hardware and software issues on their systems.2. Install and configure systems: Set up new computer systems, including operating systems, software, and hardware components.3. Monitor system performance: Keep an eye on system performance metrics and proactively address any issues to ensure smooth operation.4. Maintain system security: Implement security protocols, perform regular system updates, and conduct system audits to protect against cyber threats.5. Collaborate with IT team: Work closely with IT team members to coordinate system upgrades, implementations, and maintenance activities.Required Skills and Expectations:- Proficiency in troubleshooting hardware and software issues to provide timely technical support.- Knowledge of system installation and configuration processes to set up new systems efficiently.- Familiarity with monitoring tools and techniques to track system performance and identify areas for improvement.- Understanding of cybersecurity principles and best practices to maintain system security.- Strong communication skills to effectively collaborate with team members and provide support to end-users.

Installation and configuration: Install, configure, and maintain hardware components and network devices like routers, switches, and firewalls. Troubleshooting and maintenance: Diagnose and resolve hardware and network problems to ensure smooth data communication and optimal performance. Security: Implement and maintain security measures, such as firewalls and intrusion prevention systems, to protect the network from online attacks. Monitoring and optimization: Continuously monitor network performance and make adjustments as needed to optimize efficiency and reliability. Collaboration: Work with other IT teams and software engineers to ensure hardware and software systems are compatible and efficient. Documentation: Create and maintain detailed documentation of network configurations and procedures. Technical support: Provide technical support to end-users for hardware and network-related issues. Typical qualifications

Job Title: Technical Support Associate L1 / L2Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai (Office-based / Remote)Experience: 13 years (Freshers with tech background can apply)Salary: 20,000 35,000/month + Shift AllowanceShift: Rotational / Night (US, UK processes)Responsibilities:Respond to product or service issues via phone/email/chat.Troubleshoot Level 1 issues (login, access, connectivity, settings).Document tickets and escalate complex cases.Ensure resolution within SLAs.Requirements:Strong English communication.Basic understanding of networking, SaaS tools, CRM systems.Knowledge of Zendesk, Freshdesk, or Jira is a plus.Willingness to work night shifts.Perks:Internet reimbursement (for remote).Shift allowance + performance bonus.Certification opportunities (ITIL, etc.). Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Key ResponsibilitiesInstall, configure, and maintain desktops, laptops, printers, and peripherals.Provide support for Windows / macOS / Linux operating systems and applications.Troubleshoot network connectivity issues (LAN, WAN, Wi-Fi, VPN).Handle user queries related to software, email, antivirus, and office applications.Manage Active Directory (user accounts, password resets, access permissions).Perform system upgrades, patch updates, and security configurations.

We have vacant of 5 CNC Maintenance Engineer Jobs in Mumbai, Nashik, Pune, Nagpur, Ahmedabad, Vadodara, Experience Required : 2+ Years Educational Qualification : B.E Skill CNC Maintenance, Technical Services, Industrial Automation, Field Service, Industrial Relations, Email Support etc.

Multidisciplinary Inspection & Evaluation:Perform thorough visual and instrumental inspections of assets, equipment, components, and installations across various engineering disciplines (e.g., pressure vessels, piping, structural steel, electrical systems, control systems, civil foundations, machinery).Utilize a range of precision measuring instruments, non-destructive testing (NDT) techniques (e.g., VT, PT, MT, UT, RT interpretation where certified), and diagnostic tools.Assess the condition, integrity, and operational functionality of assets, identifying defects, corrosion, material degradation, structural anomalies, and electrical faults.Code & Standard Compliance:Ensure strict adherence to national and international engineering codes, standards, and regulatory requirements (e.g., ASME, API, ASTM, AISC, IS codes, relevant electrical codes, local building codes).Verify that construction, fabrication, installation, and maintenance activities meet approved drawings, specifications, and project quality plans.Documentation & Reporting:Prepare detailed, accurate, and concise inspection reports, including findings, observations, measurements, photographic evidence, and recommendations.Maintain comprehensive records of all inspection activities, test results, and corrective actions taken.Develop and update inspection checklists, procedures, and methodologies.Problem Identification & Resolution:Identify deviations, non-conformities, and potential risks, conducting root cause analysis for identified issues.Collaborate with engineering, production, maintenance, and project teams to develop and implement effective corrective and preventive actions.Provide technical advice and guidance on repair methodologies, material selection, and quality improvements.Collaboration & Communication:Liaise effectively with internal stakeholders (e.g., project managers, engineers, contractors, safety personnel) and external parties (e.g., clients, third-party inspectors, regulatory bodies).Clearly communicate complex technical information, inspection findings, and recommendations to diverse audiences.Participate in pre-inspection meetings, progress reviews, and final acceptance procedures.Safety & Quality Assurance:Promote and adhere to all health, safety, and environmental (HSE) policies and procedures during all inspection activities.Contribute to the continuous improvement of quality management systems and inspection processes.

Handling complex technical support issues.Conducting site visits, monitoring schedules, and supervising techniciansIntroduction of multi-vendor network devices with the monitoring systemsAnalyzing data, monitoring expenditure, and drafting progress reports.

We are looking for 2 Site Support Engineer Posts in Pune, with deep knowledge in Site Coordinator and Required Educational Qualification is : Other Bachelor Degree, Post Graduate Diploma

Desktop Administration, Hardware Troubleshooting, Network Printer Installation, Remote Support, Desktop Support, System Administration, CCNA, Active Directory, MCSA, Configuring DHCP, Technical Support, ITIL, Service Desk, Software Services, Video Conferencing

* Should be a problem solver and self learner.* Good knowledge of Linux environment like understanding of command line .* knowledge of PHP, Mysql is must.

Trouble shooting of all types of Hardware (Desktops, Laptops, & Printers), software applications (Installation, configuration and troubleshooting of OS, MS Office) Resolve issue remotely. Installation and configuration of Windows/Linux based operating systems (Windows, Vista,7,8 & 10) Good experience in Installation, configuring & troubleshooting of MS Outlook 2007/10/13/16 or Outlook Express, Office 365 & IBM Lotus note. Installation and Managing of antivirus products Taking Regular data backup and restoration of data & mail backup of MS outlook (PST files). Installation, Configuration of Biometric devices. Configuring & troubleshooting of Desktop/Laptops for L1 level & Managing data backup and recovery.

Looking for a Civil/Environment Graduate/Postgraduate Engineers1. Exp. in water / waste water domain2. Design exp. will be preferred.3. Knowledge about WTP/STP/ETP preferred4. Exp. in client handling/team handling

Role: Workspace IT Infrastructure AnalystExp: 5+ yrs.Location: PuneNotice period: 1 monthResponsibilities: Work closely with stakeholders to determine and execute strategies to enableconsultants, clients and guests to work effectively and collaboratively - in ouroffices and on client sites Support and help customers use our internal applications such as videoconferencing, collaboration, device management and security Deal with multiple requests simultaneously - face to face, via chat, email and aticketing system Manage complete lifecycle of assets by working closely with Procurement Lead Help with IT consulting and coordinate office build outs and ODC setup. Liaise with external providers and vendors to provide a consistent and seamlessexperience for consultants, clients and guests Be the subject matter expert on hardware, infrastructure delivery andmaintenance and work closely with delivery teams to implement, secure andmaintain this infrastructure Work with CSTs to ensure consultants have the tools they need to do their roleeffectivelyAs a values-based organization we highly value personal skills and a passion fortechnology. We are looking for someone with the following skills : Problem analysis and solving skills, proactively thinking outside existing solutionsand look at ways to improve what has been implemented. E.g improve userexperience around printing, pairing etc. Proactive communication in English with the team, stakeholders, customers andguests - including colleagues from around the world. This will include bothwritten and verbal communications. Collaborative approach and understanding the value of pairing and knowledgesharing Actively managing your own time and tasks but seeking help and guidance whennecessary, while constantly providing transparency on tasks Supporting not only stakeholders

we are urgently looking for well and smart Sales Engineer. Knowledge of power electronics,SMPS , UPS ,inverter and batteries

Immediate Hiring for IT Support executive (Desktop support) Experience: 1 to 4 yearsQualification:-Bachelors degree in computer science or information technology or Diploma Job Description:This is in addition to the usual tasks an IT department of a hospital performs such as providing network infrastructure, IT security, server maintenance, software deployments and so on. IT departments in hospitals are also responsible for desktop support and running the help desk

Technical Support : Executive 2-4 Year Experience (Pune) : Walk customers through the process of installing the speciality IT Hardware/ Streaming software on their machines and starting up the program for the first time Help customers troubleshoot issues they encounter while using the speciality IT Hardware/ software and provide actionable tips to resolve the problem Refer difficult cases to a senior analyst or support tech to Principal companies. Technical Support remotely or on site. Willing to travel for demo , support for various metro cities and exhibitions, Road Shows.

We are looking for a skilled software engineer who, along with our client's excellent software development team, will be responsible for working on projects that are currently being developed on by our client's company. Duties will include but are not limited to developing and directing software system validation and testing methods, as well as directing software programming initiatives. You will also be working closely with clients and cross-functional departments to communicate project statuses and proposals.Software Engineer Responsibilities:Developing and directing software system validation and testing methods.Directing our software programming initiativesOverseeing the development of documentation.Working closely with clients and cross-functional departments to communicate project statuses and proposals.Analyzing data to effectively coordinate the installation of new systems or the modification of existing systems.Managing the software development lifecycle.Monitoring system performance.Communicating key project data to team members and building cohesion among teams.Developing and executing project plans.Applying mathematics and statistics to problem-solving initiatives.Applying best practices and standard operating procedures.Creating innovative solutions to meet our client's companys technical needs.Testing new software and fixing bugs.Shaping the future of our systems.Software Engineer Requirements:A bachelor's degree in computer science, software engineering, or another related field.2 to 7 years of software engineering or software development experience, preferably in a related field.Hands-on programming experience using relevant languages.Experience using relevant tool suites.Strong written and verbal communication and interpersonal skills.Creative problem-solving skills.Experience managing the software development lifecycle.The ability to prioritize activities and deliver projects on time and within budget.

Backup Engineer Field Support:-Required skill about Laptop, desktop Migration, field work experience required OS installation/Build, Deployment, Infrastructure Management, Troubleshooting Handle ticketsSoftware Support - Software installation, Deployment Support troubleshootingBasic Networking/VOIP telephone support.Basic VC Room Infrastructure supportHardware Incident/issue tickets - Repair/support, Replacement, Hardware deployment at user-desks, Log calls for defect with H/W vendors (Dell,Hp and others) and ensure replacement/repair, Return of defective parts to the vendors.Support desktop and related infrastructure at meeting/VC rooms.Managing H/W assets at IT Stores, Stores Upkeep and maintaining inventory in tools.Perform Physical inventory of IT Assets.

Joles and Responsibilities for Asset Executive. Assisting in the preparation and updating Assets. Experience in IMAC, IT asset Management tool Experience in asset allocation and DE allocation process. Knowledge in IT asset code creation Assist in the preparation of various periodic reports including strategic plans, asset management reports. Provide decision-making support to the management team regarding ongoing performance of the Assets. Accountable for client requests and insure timely responses. Assists the team during the acquisition and disposition of assets by serving to all parties involved in the process to coordinate smooth flow of files and informationPrepare Monthly weekly reports. Should be strong in Excel are MIS report preparation.