Key Responsibilities & Skills
Minimum 2-3 years of experience in Salesforce Administration and L2 Application/System Support.
Hands-on experience with Salesforce (SFDC) is mandatory.
Strong understanding of Salesforce data models, with hands-on experience in Reports and Dashboards for data analysis.
Ability to understand and analyze business logic and requirements.
Experience managing Salesforce users, data, profiles, permissions, and security.
Strong troubleshooting and problem-solving skills, especially in L2 support environments.
Ability to analyze and resolve complex application issues quickly with strong attention to detail.
Hands-on experience with Data Loader and other Salesforce data management tools.
Good verbal and written communication skills.
Anaplan exposure is a plus / good to have.