Urgent Requirement For Desktop Support Engineer

Pacific Placements and Business Consultancy Pvt. Ltd.

1. Installation and support for IT hardware and software.

2. Operating system software installation, reinstallation, formatting of

desktop computers, laptops/notebooks etc.

3. Installation, Configuration, Testing, Maintenance of IT Hardware

/equipment, components and peripherals.

4. Operating system, installation, Antivirus installation, Microsoft

office installation, installation of all required software for running of

desktop computer systems and notebooks/laptops.

5. Provide support for maintenance, repairing, servicing of IT

hardware equipment, components, spares and peripherals.

6. Maintain files and documentation of IT Services, AMCs /CMCs and

IT activities (requisitions/requirements, issues, problems and

resolutions, etc.).

7. Preventive maintenance of IT hardware.

8. Desktop computer operating system upgrades and updates.

9. Coordination with IT services providers.

10. Submit MIS of calls attended, resolved and pending.

11. Onsite, remote and telephonic support to be provided to IIP Head

office puneSystem Software, Application Software.

13. IIP Website Up-dation.

14. Video conferencing setup and troubleshooting.

15. Creation of Email Ids, Microsoft Office Outlook Configuration and

troubleshooting.

16. Printer installation and troubleshooting.

17. Network sharing, Network Printing and Scanning on Digital Copier.

18. Creation of domain users, login and providing access to network

hardware and software resources (file and folder sharing).

19. LAN/network connections/setup and troubleshooting.

& all Regional Centers.

Thanks and Regards

Pratiksha

Experience : 1 - 2 Years

No. of Openings : 3

Education : Any Bachelor Degree

Role : Desktop Support Engineer

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Male

Job Country : India