Hiring For Workspace IT Infrastructure Analyst

  • icon job experience 5 - 11 Years
  • icon job opening 1 Openings
  • icon salary Not Disclosed
  • icon job location Pune

Key Skills

L1 Technical Support Engineer Mac Operator Audio Conferences Zoom Call Remote Support Hardware Support Network Support LAN WAN Troubleshooting Linu Windows

Job Description

Role: Workspace IT Infrastructure Analyst

Exp: 5+ yrs.

Location: Pune

Notice period: 1 month

Responsibilities:

Work closely with stakeholders to determine and execute strategies to enable

consultants, clients and guests to work effectively and collaboratively - in our

offices and on client sites

Support and help customers use our internal applications such as video

conferencing, collaboration, device management and security

Deal with multiple requests simultaneously - face to face, via chat, email and a

ticketing system

Manage complete lifecycle of assets by working closely with Procurement Lead

Help with IT consulting and coordinate office build outs and ODC setup.

Liaise with external providers and vendors to provide a consistent and seamless

experience for consultants, clients and guests

Be the subject matter expert on hardware, infrastructure delivery and

maintenance and work closely with delivery teams to implement, secure and

maintain this infrastructure

Work with CSTs to ensure consultants have the tools they need to do their role

effectively

As a values-based organization we highly value personal skills and a passion for

technology. We are looking for someone with the following skills :

Problem analysis and solving skills, proactively thinking outside existing solutions

and look at ways to improve what has been implemented. improve user

experience around printing, pairing etc.

Proactive communication in English with the team, stakeholders, customers and

guests - including colleagues from around the world. This will include both

written and verbal communications.

Collaborative approach and understanding the value of pairing and knowledge

sharing

Actively managing your own time and tasks but seeking help and guidance when

necessary, while constantly providing transparency on tasks

Supporting not only stakeholders

Experience : 5 - 11 Years

No. of Openings : 1

Education : Professional Degree, Any Bachelor Degree

Role : IT Infrastructure Analyst

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : [ Male / Female ]

Job Country : India

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