Key Responsibilities:
1. Provide technical support: Assist users with troubleshooting and resolving hardware and software issues on their systems.
2. Install and configure systems: Set up new computer systems, including operating systems, software, and hardware components.
3. Monitor system performance: Keep an eye on system performance metrics and proactively address any issues to ensure smooth operation.
4. Maintain system security: Implement security protocols, perform regular system updates, and conduct system audits to protect against cyber threats.
5. Collaborate with IT team: Work closely with IT team members to coordinate system upgrades, implementations, and maintenance activities.
Required Skills and Expectations:
- Proficiency in troubleshooting hardware and software issues to provide timely technical support.
- Knowledge of system installation and configuration processes to set up new systems efficiently.
- Familiarity with monitoring tools and techniques to track system performance and identify areas for improvement.
- Understanding of cybersecurity principles and best practices to maintain system security.
- Strong communication skills to effectively collaborate with team members and provide support to end-users.
Experience
1 - 3 Years
No. of Openings
5
Education
Graduate (B.Tech/B.E : Telecommunication, Computers, Electrical, Electrical and Electronics, Information Technology)
Role
System Support Engineer
Industry Type
IT-Hardware & Networking / IT-Software / Software Services
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office