9

Service Desk Job Vacancies in Chandigarh

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Data Management Customer Service Receptionist Activities Interpersonal Skills Problem Solving Telephone Handling Convincing Power Coordination Skills Front Desk Basic Computer Skills Administrative Skills Microsoft Office Presentable
We have vacant of 15 Front Office Executive Jobs in Manali (Himachal Pradesh) Experience Required : 1 Year Educational Qualification : 12th Pass, 10th Pass, B.A Skill Data Management, Customer Service, Receptionist Activities, Interpersonal Skills, Problem Solving, Telephone Handling, Convincing Power, Coordination Skills, Front Desk, Basic Computer Skills, Administrative Skills, Microsoft Office, Presentable etc.
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Communication Skills Interpersonal Skills Customer Service Front Desk Management Technical Support Administrative Skills Organizational Skills Behavioral Competencies Professional Communication Time Management Multitasking Customer-oriented Mindset Teamwork Adaptability
Position OverviewThe Helpdesk Receptionist as the first point of contact for visitors, clients, and employees, providing front-desk and technical assistance support. This role combines administrative, communication, and helpdesk responsibilities, ensuring smooth day-to-day operations within the organization.The individual handles inquiries, manages office communication channels, maintains service records, and coordinates with various departments to resolve issues efficiently.Key Responsibilities Front Desk & Reception ManagementGreet and welcome visitors, clients, and staff members in a professional manner.Manage the reception area, ensuring cleanliness and organization.Handle incoming phone calls, emails, and messages promptly and courteously.Maintain visitor records and issue visitor passes as per security protocol.Schedule and manage appointments, meetings, and conference room bookings.Coordinate with administration and security teams for daily operations. Helpdesk OperationsAct as the central contact point for all service and support requests (IT, maintenance, housekeeping, etc.).Log, track, and monitor requests through helpdesk/ticketing systems.Assign tasks to the concerned departments and follow up for timely resolution.Provide first-level technical or administrative assistance to users.Escalate unresolved or critical issues to higher support or management teams.Ensure user satisfaction through prompt and efficient service handling. Administrative & Office SupportHandle correspondence, documentation, and filing (physical & digital).Manage courier dispatches, incoming mail, and office supplies inventory.Assist in preparing daily, weekly, or monthly reports for helpdesk activities.Support HR or Admin in organizing internal meetings, travel arrangements, or events.Maintain confidentiality of company and employee information. Customer & Staff InteractionProvide accurate information to visitors, staff, and customers regarding services.Address inquiries and complaints in a professional and solution-oriented manner.Build and maintain positive relationships with internal and external stakeholders.Represent the organization with professionalism, courtesy, and efficiency.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation and problem-solving ability.Proficiency in MS Office Suite and helpdesk/ticketing software.Time management and multitasking under pressure.Attention to detail and accuracy in documentation.Professional appearance and behavior.Ability to maintain confidentiality and handle sensitive information.Educational QualificationMinimum: 10+2 / Diploma in Office Administration, IT, or Customer Service.Preferred: Bachelors Degree in any discipline (Business, Administration, or IT).Certification in Front Office Management, IT Support, or Helpdesk Operations is an added advantage.Experience03 years of experience in front office, helpdesk, or administrative support roles.Prior experience in corporate offices, IT services, hospitality, or facility management preferred.Working ConditionsStandard office environment with regular interaction across departments.May require rotational shifts (in 24x7 support environments).Must be punctual, reliable, and adaptable to fast-paced work settings.
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Microsoft Office Desktop Support Customer Care Customer Support Sales Administration Coordination Skills Order Processing Payment Followup Channel Sales Direct Sales Corporate Sales Field Service Service Desk Retail Sales
Sales Coordinators- Female candidatesWe are currently seeking motivated individuals to join our dynamic team as Sales Coordinators. This role offers an exciting opportunity to contribute to the growth and success of our sales efforts in the field of smart solutions. The Sales Coordinator will play a crucial role in supporting our sales team by providing essential administrative and operational assistance.Role and Responsibilities: Identifying and prospecting potential clients in the educational sector, particularly schools, colleges, and educational institutions. Creating persuasive proposals, quotes, and presentations tailored to the needs of educational clients. Maintain accurate records of customer interactions, sales leads, and conversions using our CRM system. Handle customer inquiries, provide product information, and resolve issues in a professional and courteous manner. Collaborating on marketing initiatives aimed at promoting our smart solutions to educational institutions. This may include event coordination and executing targeted marketing campaigns. Working closely with various departments such as marketing, product development, and customer service to align sales strategies with overall company objectives. Managing the schedules and appointments of the sales team, coordinating travel arrangements, and organizing sales meetings and events. Receive and respond to sales leads via phone, email, or chat, and coordinate with the sales team to ensure timely follow-up. Address and resolve customer complaints in a timely and satisfactory manner, ensuring customer satisfaction and loyalty.Requirements:- Bachelor's degree in Electronics or Electrical Engineering, Business Administration, Marketing or a related field.- 1-2 years of experience in a customer-facing role, preferably in sales, customer service, or marketing prefer female candidates.- Excellent communication, interpersonal, and problem-solving skills.- Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.- Strong knowledge of electronic products and Smart Education technology Solutions (desirable).- Proficient in CRM software and Microsoft Office applications.Skills & Competencies:- Excellent communication and interpersonal skills.- Strong problem-solving and analytical skills.- Ability to work under pressure and meet sales targets.- Strong customer focus and service-oriented mindset.- Ability to learn quickly and adapt to new products and technologies.Join ONFINITY TECHNOLOGIES and be part of a forward-thinking team dedicated to delivering innovative smart solutions to educational institutions. Apply now and embark on an exciting career journey with us!Job Type: Full-time
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Customer Relationship Customer Service Support Customer Care Boarding Pass Executive
We are looking for 875 Help Desk Executive Posts in Delhi,Gurgaon,Jaipur,Amritsar,Bhopal,Chandigarh,Dehradun,Saharanpur,Ambala,Lucknow, with deep knowledge in Customer Relationship,Customer Service Support,Customer Care,Boarding Pass Executive,12th Pass and Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc
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Sales Coordinator

People Empowerment Consulting

  • 5 - 8 yrs
  • 4.3 Lac/Yr
  • Chandigarh
Microsoft Office Retail Sales Desktop Support Service Desk Corporate Sales Sales Consultant Coordination Skills
Sales CoordinatorExp. from steel or mfg industry preferred if anyLocal candidate preferredExp: 5 to 8 yrsSalary: 25 to 35k
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Service Desk Customer Service Customer Care International Call Center Voice Process Inbound Voice Support Domestic Calling
We're hiring for international BPO Voice PROCESSWork from office at Mohali( Hindi speakers , don't apply here )INTERESTED CANDIDATES CAN CALL OR WHATSAPP +919171286541Eligibilities - fresher , graduate , under graduate with experience or freshers with exellent comms can apply*Candidates should have excellent communication skills in English*Candidates should be comfortable with night or rotational shifts
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Hiring For Security Officer

S.I.P.L Security Pvt Ltd

Hardware Networking Network Security Service Desk
Hiring for 2 security officer Jobs in Bareilly,Chandigarh, with minimum 5 Years Experience,Required Educational Qualification is : Other Bachelor Degree with Good knowledge in Hardware Networking,Network Security,Service Desk etc.
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Desktop Support Engineer

Excelindia HR Services

Hardware Networking Computer Hardware Desktop Support Service Desk IT Helpdesk MCSE Walk in
Desktop Support Engineer L1Roles and ResponsibilitiesJob Description:1. Features of windows 10.2. Office 365 Concept (configuration, installation)3. One Drive (cloud solution).4. Ms-office 2010,2013,2016 Product (mainly outlook).5. Basic knowledge of McAfee drive encryption.6. Basic Networking knowledge( IP, Subnets, VPN).7. Basic Hardware knowledge( backup, bluedump).8. Printer Installation.9. IP Address.10. Troubleshooting hardware and software issues.11. Installing and maintaining hardware and computer peripherals.12. Installing and upgrading operating systems and computer software.13. Troubleshooting networking and connection issues.Desired Candidate Profile: BTech FROM REGULAR COLLEGE GOOD COMMUNICATION SKILLExperience: Total work: 2 to 4 years (Preferred) Perks & Benefits: - Hybrid US Shift timing (7PM to 4AM IST) Competitive PayScale Excellent work environment*Job Type: Full-timeLocation-MohaliPay: 3LPA - 4.5LPA per yearBenefits: Hybrid or WFH Schedule: Monday to Friday
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  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Chandigarh
Problem-solving Skills. Customer Service Orientation Front Desk Receptionist Front Office Executive Receptionist Administration Executive Telecaller Administration Assistant Front Desk Officer
We are looking for a Front Desk Executive with Computer Skills to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the face of the company for all visitors and will be responsible for the first impression we make.The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.Required Experience, Skills, and QualificationsProven experience as front desk representative, agent, or relevant position.Familiarity with office machines (e.g printer etc.)Knowledge of office management and basic bookkeeping.Proficient in English (oral and written).Excellent knowledge of MS Office (especially Excel and Word).Strong communication and people skills.Good organizational and multi-tasking abilities.Problem-solving skills.Customer service orientation.High School diploma; additional qualifications will be a plus.Keep front desk tidy and presentable with all necessary material (pens, forms, paper, etc.)Answer all incoming calls and redirect them or keep messages.Receive letters, packages, etc. and distribute them.Prepare outgoing mail by drafting correspondence, securing parcels, etc.Check, sort, and forward emails.Monitor office supplies and place orders when necessary.Keep updated records and files.
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House Keeping Waiter Waitress Room Service Commis Chef Commis Chef 1 Cook Front Desk Sales Pr Executive Bell Boy Captain
As a Hotel Manager, your responsibilities will include overseeing all aspects of the hotel operations to ensure a seamless and memorable guest experience. You will be responsible for managing the housekeeping staff, waiters, waitresses, room service team, commis chefs, cooks, front desk agents, sales team, PR executives, bell boys, and captains.Your skills should include strong leadership and management abilities, excellent communication skills, attention to detail, problem-solving skills.
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