Product Service Jobs

As a Customer Relationship Officer, you will play a vital role in ensuring customer satisfaction and maintaining strong relationships with clients. You will work from our office in Hazaribagh and interact with customers to assist them with their needs.Key Responsibilities:- Responding to Customer Inquiries: You will handle questions and concerns from customers through phone calls, emails, or in-person visits, ensuring they receive timely and accurate information.- Building Customer Relationships: Your focus will be on creating and maintaining positive relationships with customers, so they feel valued, understood, and appreciated.- Handling Complaints: You will address and resolve any issues or complaints that customers may have, striving to turn negative experiences into positive ones.- Providing Product Information: You will inform customers about our products and services, helping them make informed decisions and enhancing their overall experience.- Recording Customer Interactions: You will keep detailed records of customer interactions and transactions to improve service and communication in the future.Required Skills and Expectations:- Strong communication skills are essential, as you will be interacting with customers daily.- A friendly and approachable personality is important for building rapport and trust with clients.- Basic computer skills are necessary for handling records and digital communication.- You should be a team player, willing to collaborate with colleagues to achieve common goals.- Attention to detail is crucial to ensure accurate information is provided to customers. This role is ideal for individuals who are eager to learn and develop their customer service skills.

SERVICE ENGINEERRole: Service EngineerLocation: RajapalayamEligibilityAge: 21-40 yearsQualification: ITI / Diploma / UG DegreeBike & Valid Driving License: MandatoryWillingness to learn and continuously upgrade technical skillsGood customer service and communication skillsKey ResponsibilitiesDiagnose and troubleshoot hardware and software issues.Perform service, repair and installation activities.Use diagnostic tools and follow service procedures.Identify and replace faulty parts.Maintain service reports and job records.Ensure customer satisfaction and timely service completion.Continuously update product and technical knowledge.Preferred SkillsTroubleshooting Electronics & PCB Basics Software/Firmware Diagnostic Tools Parts Knowledge Customer Handling Warranty & Service Process IoT/Smart DevicesOffice LocationSpot Care Engineering24C, Velayutham Road,Behind Lovely Offset,Near Karuppasamy Cutting,Sivakasi - 626123, Tamil Nadu, IndiaContact: 8344422258Email: info@spotcareengineering.comEmail: spotcareengineering@gmail.com

We are looking for a dedicated Loan Advisor to join our team in Kirti Nagar, Delhi. The ideal candidate will have 1 to 2 years of experience in the finance sector and should have completed at least the 10th grade. This full-time position is office-based and is open exclusively to female applicants.As a Loan Advisor, your primary responsibilities will include:1. Client Consultation: Engage with clients to understand their financial needs and advise them on suitable loan options. You will help them understand the terms and conditions.2. Loan Processing: Assist clients in completing loan applications and ensure all necessary documentation is collected and submitted accurately. Your attention to detail is crucial for smooth processing.3. Follow-up Calls: Maintain contact with clients to provide updates on their loan applications and address any questions or concerns they may have during the process.4. Sales Support: Promote loan products and services effectively, showcasing the benefits to turn leads into successful applications.To thrive in this role, you must have strong communication skills and a customer-oriented approach. Previous experience in sales or customer service will be beneficial. You should be organized, able to manage multiple tasks, and work well under pressure. A positive attitude and a willingness to learn about financial products and regulations will help you succeed in this position.

We are looking for a dedicated Female Dry Cleaner to join our team in Ranchi, India. This role is suitable for candidates with 0 to 6 years of experience, and a minimum education of 10th pass.Key Responsibilities:- Clothing Cleaning: You will be responsible for cleaning various types of fabrics, ensuring clothes are free from stains and dirt using appropriate equipment and cleaning methods.- Sorting Garments: Identify garments that require special handling and sort clothing based on fabric type, color, and cleaning method to ensure the best results.- Operating Machinery: Operate dry cleaning machines and presses, following safety procedures and guidelines to maintain a safe working environment.- Customer Service: Interact with customers in a friendly manner, taking their orders accurately and answering any questions they may have about the services offered.- Quality Control: Inspect cleaned garments for quality assurance, ensuring they meet our high standards before returning them to customers.Required Skills and Expectations:Candidates should have a keen attention to detail and the ability to follow instructions carefully. Strong communication skills are essential for interacting with customers and understanding their needs. Being proactive and organized will help in managing tasks efficiently. The ideal candidate should be reliable, punctual, and committed to delivering excellent service and quality work. A willingness to learn and adapt to new cleaning techniques and equipment is also important for success in this role.

We are looking for a dedicated Shop Manager to oversee the daily operations of our store in Arjunganj. The ideal candidate will have a strong sense of responsibility and the ability to manage a team effectively.Key Responsibilities:- Manage Store Operations: Ensure the store runs smoothly by overseeing day-to-day activities, including inventory management and sales.- Supervise Staff: Lead and motivate the team to deliver excellent customer service and meet sales goals, providing training and support as needed.- Customer Service: Address customer inquiries and resolve complaints promptly, maintaining a positive shopping experience for all visitors.- Inventory Management: Track stock levels, order new products as needed, and ensure the store is well-stocked and organized.- Sales Reporting: Monitor sales performance and generate reports to identify trends and areas for improvement, assisting in setting future targets.- Maintain Cleanliness: Ensure the store is clean and welcoming, adhering to health and safety standards.Required Skills and Expectations:Candidates should have completed at least the 10th grade and have a willingness to learn. Previous experience in retail or management is a plus but not necessary, as we welcome both new and seasoned individuals. Strong communication skills are essential for interacting with customers and team members. You should be organized, reliable, and able to manage time effectively in a fast-paced environment. Being a team player with a positive attitude will help foster a motivated work atmosphere. Flexibility in working hours is expected, as retail operations may require evenings and weekends.

We are seeking an experienced Outlet Manager to oversee daily operations at our location in Nawanshahr Shahid Bhagat Singh Nagar. The ideal candidate should have between 2 to 8 years of relevant experience and a diploma.As the Outlet Manager, you will be responsible for managing staff, ensuring customer satisfaction, and maintaining inventory levels. You will lead the team to achieve sales goals and develop strategies to enhance the customer experience. Key Responsibilities:1. Staff Management: Oversee hiring, training, and scheduling of employees to ensure the outlet runs smoothly. Provide ongoing support to encourage team development and performance.2. Customer Service: Ensure a high level of customer satisfaction by addressing queries and resolving any issues effectively. Foster a welcoming environment for all patrons.3. Inventory Control: Monitor stock levels and place orders as needed to ensure product availability. Conduct regular inventory checks to minimize waste and optimize resources.4. Sales and Marketing: Develop and implement sales strategies to boost revenue. Collaborate with marketing efforts to promote the outlet through various channels.5. Financial Management: Maintain accurate financial records, overseeing budgeting and expenditure to maximize profitability.Required skills include strong leadership, excellent communication, and problem-solving abilities. Candidates should be detail-oriented, with a proven ability to manage a team and drive performance. A positive attitude and passion for customer service are essential for success in this role.

We are seeking an Airline Customer Service Executive in Dhanbad, India. This full-time role is ideal for individuals with little to no experience, making it a great opportunity to start a career in the airline industry.Key Responsibilities:1. Customer Assistance: Greet and assist passengers at the airport, answering questions about flights, baggage, and services offered by the airline. You will ensure a welcoming and friendly environment.2. Ticketing and Reservations: Help customers with booking tickets, changing itineraries, and processing cancellations. You will guide them through easy and efficient booking methods.3. Problem Resolution: Address passenger concerns and resolve issues, such as flight delays or lost baggage. You will remain calm and professional, providing solutions quickly.4. Information Dissemination: Provide clear and accurate information about flight schedules, security procedures, and travel requirements. This includes keeping up to date with airline policies and procedures.5. Administrative Support: Perform basic administrative tasks, including data entry and maintaining records. You will help keep operations smooth and organized.Required Skills and Expectations:Candidates must possess strong communication skills and be able to work well under pressure. A positive attitude and a genuine desire to assist others are essential. Basic computer skills are necessary for processing ticketing and reservations. Punctuality and reliability are also crucial for maintaining a high standard of customer service.

Business Finance Analyst - FinTechHiring Company: Talent Zone ConsultantJob Title: Business Finance Analyst / Senior Business Finance AnalystLocation: BangaloreEmployment Type: Full-timeJob SummaryTalent Zone Consultant is looking for an experienced Business Finance Analyst with 7-9 years of experience in FinTech, NBFC, Banking, Payments, Lending or Digital Financial Services.The ideal candidate will have strong expertise in FP&A, financial modelling, budgeting, forecasting, variance analysis, business performance management and unit economics. The candidate will work closely with business, product, sales, operations and leadership teams to provide actionable financial insights and support strategic decision-making.Key ResponsibilitiesOwn and manage FP&A activities, including annual budgeting, rolling forecasts and long-range financial planning.Prepare and analyse monthly/quarterly P&L, MIS and management reports.Conduct budget vs. actual and forecast vs. actual variance analysis and provide actionable commentary.Develop detailed financial models, business cases and scenario analyses for new products, initiatives and investments.Analyse revenue, costs, margins, profitability and operating performance across business/product segments.Drive product-level profitability and unit economics analysis.Track key FinTech metrics such as CAC, LTV, contribution margin, portfolio yield, cost of funds, revenue per customer and cost-to-income.Partner with Product, Sales, Operations, Risk and Technology teams to evaluate business performance.Support pricing decisions, cost optimisation and resource allocation through financial analysis.Identify business risks, profitability opportunities and areas for operational improvement.Prepare dashboards and presentations for senior management and leadership reviews.Support strategic initiatives including new product launches, expansion plans, investment decisions and business growth initiatives.Automate recurring financial reporting and improve the accuracy and efficiency of finance processes.Work with large datasets and collaborate with BI/Data teams to develop meaningful financial insights.Required SkillsCore Finance:FP&A, Business Finance, Financial Planning, Financial Analysis, Budgeting, Forecasting, Variance Analysis, P&L Analysis, Management Reporting, MIS Reporting, Financial Modelling, Business Modelling, Scenario Analysis, Business Case Development, Profitability Analysis, Cost Analysis, Revenue Analysis, Cost Optimization, Strategic FinanceTechnology / Analytics:Advanced Excel, Financial Modelling, Power BI, SQL, Data Analytics, Dashboarding, Power Query, Power Pivot, ERP, BI Reporting, AutomationSoft Skills:Business Partnering, Stakeholder Management, Strategic Thinking, Commercial Acumen, Analytical Thinking, Problem Solving, Leadership Communication, Presentation Skills, Decision MakingEducationCA / MBA Finance / CMA / CFA preferred.Bachelor's degree in Finance, Accounting, Economics, Business or a related discipline.Candidates from reputed FinTech, NBFC, Banking, Payments or Financial Services organisations preferred.Candidate Profile7-9 years of relevant experience in Business Finance, FP&A, Corporate Finance, Strategic Finance or Finance Analytics.Strong preference for candidates with FinTech / NBFC / Banking / Lending / Payments experience.Should have hands-on experience with budgeting, forecasting, financial modelling and P&L analysis.Experience in unit economics and product profitability will be highly preferred.Should be comfortable working with senior stakeholders and presenting financial insights.Strong Excel skills are mandatory; SQL/Power BI will be an advantage.

We are looking for a dedicated Tele Caller to join our team in Andheri East. The ideal candidate will handle customer calls and support our outreach efforts effectively.Key Responsibilities:- Make Outbound Calls: Initiate phone calls to potential or existing customers to promote products or services, ensuring clear communication.- Gather Customer Information: Collect and record relevant data during calls to help understand customer needs and preferences, assisting in targeted outreach.- Update Customer Records: Maintain accurate and updated records of all interactions in the companys database for future reference and sales tracking.- Address Customer Queries: Respond to customer inquiries and provide information about products or services, ensuring a positive experience.- Achieve Call Targets: Meet daily and monthly call targets to contribute to team goals, demonstrating commitment and focus on results.Required Skills and Expectations:- Communication Skills: Strong verbal communication skills are essential for clearly conveying information and engaging customers.- Customer Service Orientation: A friendly and helpful attitude towards customers is crucial, contributing to a positive company image.- Basic Computer Knowledge: Familiarity with computers and basic software applications is necessary to efficiently manage calls and records.- Time Management: Ability to manage time effectively, prioritizing tasks to meet deadlines and call targets.- Team Player: Willingness to work collaboratively with team members to achieve common goals and share best practices. Candidates with a 12th-grade education and previous experience are welcome, though our team is also open to freshers eager to learn.

Job Description - Field Sales ExecutiveIndustry: Loan / Financial ServicesExperience: 1-3 YearsGender: Male / FemaleJob Type: Full-TimeResponsibilities: Generate leads and acquire new customers for loan products. Conduct field visits and meet potential customers. Explain loan products, eligibility, and documentation requirements. Follow up with leads and maintain customer relationships. Achieve assigned sales targets.Requirements: 1-3 years of experience in field sales, preferably in the loan/finance industry. Good communication and convincing skills. Comfortable with field work and local travel. Target-oriented and self-motivated. Male/Female candidates can apply.

We are looking for a dedicated and efficient Front Office Cashier to join our team in Bhubaneswar. This role is ideal for candidates with a background in accounting or finance, especially recent graduates with a B.Com degree.Key Responsibilities:- Manage Transactions: Process cash, credit, and check transactions accurately while ensuring proper handling of the cash register.- Customer Service: Greet and assist customers in a friendly manner, addressing their queries and providing information about services.- Maintain Records: Keep accurate records of daily transactions and reconcile cash drawers at the end of shifts to avoid discrepancies.- Issue Receipts: Provide customers with printed receipts and invoices for their purchases, ensuring they receive proper documentation.- Support Front Desk Operations: Assist in various front desk tasks, including answering phones and directing calls, to maintain an organized and efficient front office.Required Skills and Expectations:Candidates must have strong numerical skills and a good understanding of basic accounting principles. Attention to detail is essential to ensure accurate cash handling and record keeping. Good communication skills are important for interacting effectively with customers and colleagues. We expect the right candidate to be dependable, punctual, and able to work in a full-time office environment. This position is suitable for a male candidate who is eager to grow and develop in the financial services field.

As a Counter Sales Manager, you will play a crucial role in managing the sales operations at our location in Sector 21. You will be responsible for leading a team and ensuring a high level of customer service while meeting sales targets.Key Responsibilities:- Team Leadership: You will oversee a team of sales associates, providing guidance, support, and training to enhance their performance and ensure they meet sales goals.- Customer Engagement: Actively engage with customers, addressing their needs and inquiries, while providing information about products and services to boost customer satisfaction.- Sales Strategy Implementation: Implement sales strategies and promotional campaigns to maximize sales and attract new customers, while analyzing market trends to identify potential opportunities.- Inventory Management: Oversee inventory levels, ensuring that products are adequately stocked and displayed, while monitoring sales data to make informed purchasing decisions.- Reporting and Analysis: Prepare and analyze sales reports, offering insights and recommendations to improve sales performance and achieve targets.Required Skills and Expectations:- Strong communication and interpersonal skills are essential for interacting with customers and team members.- Proven experience in sales, preferably in a retail environment, with an understanding of effective sales techniques.- Leadership skills to motivate and manage a team effectively.- Basic analytical abilities to assess sales data and trends for informed decision-making.- A professional degree or a Bachelors degree (B.A.) is preferred, demonstrating a commitment to education and learning. Candidates should be male and are expected to work full-time from the office. Experience of 1 to 3 years in a similar role is preferred.

We are looking for a Gold Loan Officer in Bangalore. This entry-level position is ideal for candidates with minimal experience who are eager to learn about the gold loan industry.As a Gold Loan Officer, your main responsibilities include:- Customer Interaction: Engage with clients to understand their needs and provide information about gold loan products available.- Loan Processing: Collect required documents and assess the value of gold to process loan applications efficiently.- Relationship Management: Build and maintain strong relationships with customers to ensure satisfaction and encourage repeat business.- Compliance: Ensure all transactions adhere to legal and company policies to maintain integrity and trust in lending practices.The ideal candidate will possess strong communication skills, with a friendly and approachable demeanor to assist customers effectively. Attention to detail is crucial, as you will be handling valuable assets and ensuring accurate documentation. Basic arithmetic skills are necessary for calculating loan amounts based on gold valuation. A positive attitude and the ability to work both independently and as part of a team will contribute to your success in this role. Candidates should be willing to work full time from the office and be open to learning new skills in the finance industry. If you are motivated and eager to grow in a dynamic environment, we encourage you to apply.

Job Description:Location: Goregaon, Mumbai, MaharashtraJob Summary:We are hiring field service technicians specializing strictly in Washing Machines, Refrigerators, or Microwave Ovens. If you have expert hands-on experience in repairing any one, two, or all three of these specific appliances, we want to hear from you.Note: Candidates must specialize in at least one of these three appliance categories.Key Responsibilities (Based on Your Area of Expertise):Washing Machines: Diagnose, repair, and service Front Load, Top Load, and Semi-Automatic units. Troubleshoot PCB boards, motors, drain pumps, and drum assemblies.Refrigerators: Perform fault diagnosis on Single Door, Double Door, and Side-by-Side fridges. Execute gas charging, leak testing, compressor replacement, and cooling system repair.Microwaves & Ovens: Repair Solo, Grill, and Convection microwave ovens. Handle high-voltage components (magnetrons, capacitors, diodes) and control board issues safely.Customer Service: Perform on-site visits, deliver professional customer interactions, and explain necessary repairs clearly to clients.Requirements:Proven practical experience in repairing Washing Machines, Fridges, or Microwave Ovens (minimum 2 year preferred).Strong knowledge of major brands (LG, Samsung, Whirlpool, IFB, Bosch, Godrej, etc.).Basic electrical diagnostic skills (ability to use a multimeter and read wiring diagrams).Personal two-wheeler with a valid driving license preferred for field movement within Mumbai.Company Location: Sorted SolutionsContact: +91-8007889260Work Location: In person

We are looking for a Customer Relationship Officer in Cuttack to help us connect with our clients and ensure their needs are met. This role is perfect for candidates who enjoy working with people and want to start their careers in customer service.Key Responsibilities:1. Client Interaction: Engage with customers through calls and emails to address their inquiries and provide support, ensuring a positive experience.2. Problem Resolution: Listen to customer issues and work towards resolving them effectively, maintaining a focus on customer satisfaction.3. Feedback Collection: Gather feedback from customers to understand their needs and improve our services, directly contributing to customer relationships.4. Database Management: Update and maintain accurate records of customer interactions in our database to streamline communication and follow-up processes.5. Team Collaboration: Collaborate with team members and other departments to share insights and improve customer service strategies.Required Skills and Expectations:Candidates should have excellent verbal communication skills to effectively interact with customers. A strong sense of responsibility and attention to detail is essential for accurately handling customer information. The ideal candidate should be a team player, ready to learn new skills, and adapt to different situations. Basic computer knowledge is a plus, as you will be using software tools daily. A positive attitude and a genuine desire to help others will drive success in this role.

He must have the ability to handle the workshop day to day operation...customer handling ,technical deep knowledge of bikes repair work, time managment ,team managment,problem solving ,product knowledge & all

We are looking for a dedicated Customer Service Officer to join our team in Kolkata. This full-time position is perfect for freshers who have completed their 12th grade and are eager to start their career in customer service.Key Responsibilities:- Answer Customer Inquiries: Handle phone calls and responses to emails from customers, providing accurate information and support.- Resolve Complaints: Address customer complaints promptly and effectively, ensuring a positive experience while finding solutions to their issues.- Maintain Customer Records: Keep accurate records of customer interactions and transactions to ensure efficient service and follow-up.- Provide Product Information: Offer detailed information about products and services to help customers make informed purchasing decisions.- Collaborate with Teams: Work closely with other departments to ensure customer feedback and issues are communicated effectively for continuous improvement.Required Skills and Expectations:- Strong communication skills are essential to clearly convey information to customers and understand their needs.- A positive attitude is important; being friendly and approachable helps create a welcoming environment for customers.- Basic computer skills are necessary to manage customer data and perform other administrative tasks.- The ability to work in a team is crucial, as the role involves collaboration with colleagues to deliver excellent service.- Freshers should be willing to learn and adapt to the companys processes and customer service protocols.

Key Responsibilities:1. Customer Assistance:o Provide support to clients via phone, email, and live chat.o Respond to inquiries related to accounting software, financialstatements, billing, and other accounting-related matters.o Assist clients with troubleshooting and resolving issues promptly.2. Issue Resolution:o Identify, investigate, and resolve customer issues in a timely manner.o Escalate complex issues to higher-level support or specializeddepartments when necessary.o Follow up with clients to ensure their issues are fully resolved andthey are satisfied with the service provided.3. Product Knowledge:o Maintain a thorough understanding of the companys accountingproducts and services.o Stay updated with new features, updates, and changes in accountingregulations.o Educate clients on how to use accounting software and otherfinancial tools effectively.4. Customer Relationship Management:o Build and maintain strong relationships with clients by providingexceptional customer service.o Keep accurate records of customer interactions, issues, andresolutions in the CRM system.o Gather customer feedback and provide suggestions for productimprovements.5. Training and Support:o Conduct training sessions for clients on how to use accountingsoftware and understand financial reports.o Create and update user manuals, FAQs, and other supportdocumentation.o Assist in onboarding new clients and setting up their accountingsystems.6. Team Collaboration:o Work closely with other departments, including accounting, sales,and technical support, to ensure cohesive service delivery.o Participate in team meetings and contribute to the continuousimprovement of customer support processes.Qualifications and Skills: Education:o Bachelors degree in Accounting, Finance, Business Administration,or a related field. Experience:o Previous experience of 2-3 years in customer support or a relatedfield, preferably within the accounting or financial services industry.o Must have Experience with accounting softwares (e.g., QuickBooks,Xero, Capium, Sage) Skills:o Strong understanding of accounting principles and financialstatements.o Excellent communication and interpersonal skills.o Proficiency in using customer support software and CRM systems.o Problem-solving skills and the ability to work under pressure.o Attention to detail and accuracy in handling financial information.Personal Attributes: Professionalism: Demonstrates a high level of professionalism and ethicalstandards. Client-Focused: Committed to providing excellent service and buildingstrong client relationships. Patience: Ability to remain patient and calm while addressing client issuesand concerns. Proactive: Takes initiative to identify and address potential issues beforethey escalate. Team Player: Works well in a team environment and collaborates effectivelywith colleagues.

We are looking for a dedicated Airline Customer Service Executive to join our team in Siliguri. This entry-level position is ideal for freshers who are passionate about providing excellent customer service in the aviation industry.As an Airline Customer Service Executive, your key responsibilities will include:- Assisting Passengers: You will greet passengers and assist them with inquiries about flights, schedules, baggage, and other travel-related concerns.- Ticketing Support: You will help customers with ticket bookings, changes, and cancellations, ensuring a smooth experience.- Handling Complaints: You will listen to customer complaints and provide solutions, making sure to address their needs promptly and courteously.- Information Dissemination: You will provide clear and accurate information regarding airline policies, procedures, and promotions to enhance the customer experience.To excel in this role, we expect you to possess excellent communication skills in English and Hindi, both spoken and written. You should have a friendly and approachable demeanor, with a strong desire to help others. Basic computer skills are required, as you will use software for bookings and inquiries.A high school education is sufficient for this position, and a genuine interest in customer service will be a significant asset. We seek individuals who are team players, reliable, and eager to learn as they embark on their career in the airline industry.

We are seeking an enthusiastic Airline Customer Service Executive to join our team in Siwan, Bihar. This role is ideal for fresh graduates who are passionate about delivering excellent service in the airline industry. As an Airline Customer Service Executive, your primary responsibility will be to assist passengers with their inquiries and provide support throughout their travel experience. Key responsibilities include:- Customer Assistance: Greet customers warmly and assist them with booking inquiries, ticket changes, and general travel information.- Issue Resolution: Handle customer complaints and concerns efficiently, ensuring a positive experience and resolution.- Check-in Support: Guide passengers through the check-in process, helping them with boarding passes and baggage information.- Communication: Keep customers informed about flights, delays, cancellations, and other important travel information.- Team Collaboration: Work closely with other team members and departments to ensure seamless service delivery and support daily operations.Candidates should possess strong communication skills, a friendly attitude, and the ability to work well in a team environment. You should be customer-focused and able to handle stressful situations calmly and professionally. A positive attitude and desire to learn new skills are essential for success in this role. It is important that you have completed at least your 10th grade education. Join our team to help create memorable travel experiences for our customers!