Product Service Jobs

We are looking for a Customer Relationship Officer in Cuttack to help us connect with our clients and ensure their needs are met. This role is perfect for candidates who enjoy working with people and want to start their careers in customer service.Key Responsibilities:1. **Client Interaction:** Engage with customers through calls and emails to address their inquiries and provide support, ensuring a positive experience.2. **Problem Resolution:** Listen to customer issues and work towards resolving them effectively, maintaining a focus on customer satisfaction.3. **Feedback Collection:** Gather feedback from customers to understand their needs and improve our services, directly contributing to customer relationships.4. **Database Management:** Update and maintain accurate records of customer interactions in our database to streamline communication and follow-up processes.5. **Team Collaboration:** Collaborate with team members and other departments to share insights and improve customer service strategies.Required Skills and Expectations:Candidates should have excellent verbal communication skills to effectively interact with customers. A strong sense of responsibility and attention to detail is essential for accurately handling customer information. The ideal candidate should be a team player, ready to learn new skills, and adapt to different situations. Basic computer knowledge is a plus, as you will be using software tools daily. A positive attitude and a genuine desire to help others will drive success in this role.

He must have the ability to handle the workshop day to day operation...customer handling ,technical deep knowledge of bikes repair work, time managment ,team managment,problem solving ,product knowledge & all

We are looking for a dedicated Customer Service Officer to join our team in Kolkata. This full-time position is perfect for freshers who have completed their 12th grade and are eager to start their career in customer service.**Key Responsibilities:**- **Answer Customer Inquiries:** Handle phone calls and responses to emails from customers, providing accurate information and support.- **Resolve Complaints:** Address customer complaints promptly and effectively, ensuring a positive experience while finding solutions to their issues.- **Maintain Customer Records:** Keep accurate records of customer interactions and transactions to ensure efficient service and follow-up.- **Provide Product Information:** Offer detailed information about products and services to help customers make informed purchasing decisions.- **Collaborate with Teams:** Work closely with other departments to ensure customer feedback and issues are communicated effectively for continuous improvement.**Required Skills and Expectations:**- Strong communication skills are essential to clearly convey information to customers and understand their needs.- A positive attitude is important; being friendly and approachable helps create a welcoming environment for customers.- Basic computer skills are necessary to manage customer data and perform other administrative tasks.- The ability to work in a team is crucial, as the role involves collaboration with colleagues to deliver excellent service.- Freshers should be willing to learn and adapt to the companys processes and customer service protocols.

Financial Services Executive (Sales, Operations & Stock Market Dealer)Company: AMOLAKSHAYA TRADE AND CREDIT PVT LTDLocation: Chatribari, Guwahati, AssamJob Type: Full-Time PermanentExperience: Fresher to 2 YearsEducation: Graduate (Minimum)About UsEstablished in 2001, AMOLAKSHAYA TRADE AND CREDIT PVT LTD has successfully completed 25 years of trusted service in the financial services industry. We provide comprehensive financial solutions and have built lasting relationships through integrity, professionalism, and client-centric service.Our Services- Stock Broking (Equity, F&O, Commodity & Currency)- Mutual Funds- IPO Investments- Demat & Trading Accounts- Life & Health Insurance- Financial Planning & Wealth ManagementJob OverviewWe are looking for a dynamic, customer-focused, and proactive Financial Services Executive to support our sales, client servicing, operations, and stock market dealing activities. This is an excellent opportunity for candidates looking to build a long-term career in the financial services industry.Key Responsibilities- Generate new business through referrals, telecalling, networking, and client meetings.- Build and maintain strong relationships with existing and prospective clients.- Promote Demat & Trading Accounts, Mutual Funds, IPOs, Life Insurance, Health Insurance, and other financial products.- Execute Equity, F&O, Commodity, and Currency trades as per client instructions.- Process Mutual Fund transactions and assist with Demat account opening.- Coordinate insurance renewals, documentation, and investment-related processes.- Resolve client queries and provide prompt after-sales support.- Maintain client records using CRM and MS Excel.- Coordinate with exchanges, AMCs, insurance companies, and internal teams for seamless operations.- Ensure compliance with regulatory guidelines and internal policies.Desired Skills- Good communication and interpersonal skills.- Customer-oriented with a proactive approach.- Basic knowledge of MS Office and email.- Strong logical thinking and attention to detail.- Sales aptitude with excellent follow-up skills.- Willingness to learn and grow in the financial services industry.Eligibility- Graduate in any discipline.- Freshers are welcome to apply.- Experience in Banking, Stock Broking, Mutual Funds, Insurance, or Financial Services will be an advantage.- NISM Certification (or willingness to obtain it after joining) will be an added advantage.

Plan and execute online and offline marketing campaigns.Visit local businesses and potential customers to promote Spotora services.Generate leads and convert prospects into customers.Build and maintain strong relationships with merchants and business partners.Conduct product demonstrations and explain platform benefits.Coordinate promotional events, activations, and branding campaigns.Create and manage social media and digital marketing initiatives.Analyze campaign performance and prepare marketing reports.Collaborate with internal teams to achieve marketing goals.Work in both office and field environments based on business requirements.NOTE :Training Period: 3 months with a stipend of

Job OverviewWe are looking for enthusiastic and responsible Male and Female Gold Loan Executives to join our team. The ideal candidate should have experience in telecalling, lead generation, and gold loan operations, with the ability to accurately assess gold jewellery and assist customers throughout the loan process.EligibilityGender: Male & FemaleQualification: 12th Pass or aboveExperience: 6 months to 2+ years (Freshers with relevant knowledge may also apply)Key ResponsibilitiesAssess gold jewellery for purity (karat), weight, and quality.Perform gold testing using methods such as the touchstone test, acid test, or karat meter.Calculate the value of gold based on current market rates.Verify pledged ornaments for gold loan processing.Maintain accurate records of evaluated jewellery.Ensure the safe handling and secure storage of customer jewellery.Identify fake or adulterated gold items.Assist customers with queries related to gold valuation and loan procedures.Follow company policies, operational guidelines, and security procedures.Handle telecalling activities and generate leads for gold loan services.Required SkillsGood communication and customer handling skills.Experience in telecalling and lead generation.Knowledge of gold appraisal and valuation.Basic computer knowledge.Attention to detail and honesty in handling customer assets.Ability to work in a target-oriented environment.Preferred Experience6 months to 2+ years of experience in Gold Loan, NBFC, Banking, or Financial Services.Contact-9212495094

Job Role: Branch Banking Officer - Axis BankKey Responsibilities:Welcome customers and understand their banking requirements.Open Savings Accounts, Current Accounts, Salary Accounts, and Fixed/Recurring Deposits.Process routine banking transactions such as cash deposits, withdrawals, cheque clearing, fund transfers, and account servicing.Ensure KYC, AML, and RBI compliance while processing customer requests.Cross-sell banking products such as:Debit & Credit CardsPersonal LoansHome LoansInsuranceMutual FundsFixed Deposits and other investment productsResolve customer queries and complaints promptly while maintaining high service standards.Generate leads and acquire new customers through referrals and branch walk-ins.Maintain accurate documentation and branch records.Coordinate with other branch departments to ensure smooth banking operations.Achieve monthly business and sales targets assigned by the branch manager.EligibilityGraduation in any discipline (B.Com, BBA, BA, B.Sc., etc.).Freshers and candidates with banking or sales experience may be eligible depending on the vacancy.Good communication and customer-handling skills.Basic computer knowledge and understanding of banking operations.

We are looking for a motivated Marketing Executive to join our team in Saran, India. This entry-level role is ideal for someone eager to grow in the marketing field and make a significant impact within our organization.Key Responsibilities:1. **Market Research**: Conduct research to understand market trends and customer needs. This will help inform our marketing strategies and campaigns.2. **Campaign Support**: Assist in the development and execution of marketing campaigns. You will collaborate with the team to design promotional materials and track their performance.3. **Social Media Management**: Manage our social media accounts by creating engaging content and responding to customer inquiries. This is crucial for building our brand online.4. **Lead Generation**: Help generate new leads through various marketing efforts. This may involve identifying potential customers and reaching out with product information.5. **Data Analysis**: Collect and analyze data from marketing campaigns to evaluate their success. Use these insights to suggest improvements.To succeed in this role, you should have a strong interest in marketing, excellent communication skills, and the ability to work in a team. Basic computer knowledge is essential, along with a willingness to learn. Attention to detail and creativity will help you thrive in this fast-paced environment. This position is full-time and requires you to work from our office in Saran.

As a Phone Banking Officer, you will play a crucial role in providing exceptional customer service through phone interactions. You will assist customers with their banking needs while ensuring all processes adhere to company policies.**Key Responsibilities:**- **Customer Support:** Handle incoming calls from customers, addressing their inquiries and providing solutions to banking-related issues in a courteous and professional manner.- **Account Management:** Assist customers with account-related requests such as balance inquiries, transaction details, and setting up new services, maintaining accuracy in all interactions.- **Product Promotion:** Inform customers about various bank products and services, encouraging them to take advantage of offerings that suit their needs.- **Problem Resolution:** Identify and resolve any issues that customers encounter, escalating complex problems to supervisors as necessary while maintaining clear communication.- **Data Entry:** Accurately document customer interactions and update account information in the banking system to ensure records are up to date.**Required Skills and Expectations:**Candidates should have excellent communication skills, allowing them to convey information clearly and effectively. A friendly and welcoming attitude is essential when interacting with customers. Strong listening skills will help you understand customer needs better. Basic computer skills are necessary for data entry and managing customer accounts. You should be detail-oriented and capable of managing multiple tasks simultaneously. A high school diploma (12th pass) is required, and prior experience is a plus, although not mandatory. Being a team player and willing to learn will be key to your success in this role.

We are looking for a dedicated Shop Manager to oversee our store operations in Raigarh, Chhattisgarh. The ideal candidate will ensure smooth daily operations, manage staff, and enhance customer satisfaction. This full-time position requires someone with 1 to 7 years of experience and a minimum of a 10th-grade education.Key Responsibilities:1. **Supervise Daily Operations**: Oversee the day-to-day activities of the shop, ensuring that it runs efficiently and achieves sales targets.2. **Manage Staff**: Recruit, train, and supervise team members. Foster a positive work environment to promote teamwork and high performance.3. **Customer Service Excellence**: Ensure that customers receive high-quality service. Address any complaints or issues promptly to maintain satisfaction.4. **Inventory Management**: Oversee stock levels and manage inventory, making sure that the shop is well-stocked and organized.5. **Sales Reporting**: Analyze sales data and prepare reports to track performance. Use this data to make informed decisions to drive sales growth.

Service Engineer - Atlas Copco Air Compressors This is a full-time on-site role for a Service Engineer specializing in air compressors, located in Biratnagar. The Service Engineer will be responsible for conducting routine maintenance, troubleshooting technical issues, providing field service, and performing repairs on air compressor systems.

Service Engineer - maintenance of Mechanical & Electrical equipment. They might be needed to install Mechanical & Electrical equipment diagnosed and resolve the issue.Responsibility Deliverable-1.Communicating with the customer to ensure that services are being delivered effectively.2.Promptly following up on service request and providing customer feedback.3.Monitoring and maintaining the performance of Mechanical / Electrical equipment.4.Explain new features and suggest upgrades to customers.5.Providing recommendations about new features and product improvements.6.Ordering and stocking materials as needed.7.Providing clear customer feedback.8.Ability to communicate clearly with team members and clients.9.Writing reports on a regular basis and presenting findings to managers.Required Skills-1. Analytical thinking skills.2.Good verbal communication skills.3.Knowledge of computer operating systems software.4. problem-solving skills.5.Good interpersonal skills and ability to work with a customer or team to resolve Mechanical system problems.6.Time management skills and ability to prioritize tasks according to urgency.7.Being able to respond to emergencies in a timely manner and complete tasks within set deadlines.8. Ability to communicate clearly with team members and clients.9. Ability to talk and sell to customers about new features and upgrades, if necessary, as part of their job specification

As an Airline Customer Service Representative, you will play a crucial role in ensuring a positive experience for our passengers. Your primary responsibilities will include the following:- **Assist Passengers**: Respond to inquiries about flights, schedules, and services, providing accurate information to help passengers make informed decisions.- **Manage Reservations**: Handle booking changes, cancellations, and refunds efficiently to ensure that customer needs are met promptly.- **Check-In Support**: Guide passengers through the check-in process, ensuring all necessary steps are completed smoothly at the airport.- **Handle Complaints**: Address passenger complaints and concerns with empathy and professionalism, working towards a satisfactory resolution.- **Provide Information**: Share details about airline policies, baggage allowances, and travel regulations, ensuring passengers have the necessary information before their journey.To be successful in this role, you should have the following skills and expectations:- **Communication Skills**: Effectively communicate with passengers in a clear and friendly manner, both verbally and in writing.- **Problem-Solving Abilities**: Quickly identify issues and think critically to provide solutions, enhancing the passenger experience.- **Team Player**: Work collaboratively with colleagues to ensure efficient service delivery and a supportive work environment.- **Attention to Detail**: Ensure that all information provided to passengers is accurate and complete to avoid misunderstandings.- **Basic Computer Skills**: Familiarity with standard office software to manage bookings and communicate effectively.A positive attitude and willingness to learn are essential, especially for those with little to no experience in the industry.

We are looking for a dedicated Airline Customer Service Executive to join our team in Asansol. The ideal candidate will provide excellent support to our customers and ensure a smooth travel experience for all passengers.**Key Responsibilities:**- **Assist Customers:** Help passengers with inquiries related to flight schedules, bookings, and cancellations, ensuring they receive accurate information promptly.- **Check-in Support:** Guide passengers through the check-in process, both online and at the airport, to facilitate an efficient travel experience.- **Resolve Issues:** Address and resolve customer complaints or concerns professionally and effectively, ensuring satisfaction and loyalty.- **Provide Information:** Keep customers informed about flight delays, gate changes, and other important travel updates, contributing to clear and open communication.- **Collaborate with Teams:** Work closely with other departments, such as reservations and baggage handling, to ensure that all customer needs are met seamlessly.- **Maintain Records:** Update and maintain customer records and relevant documentation accurately for efficient tracking and future reference.**Required Skills and Expectations:**Candidates should have a minimum educational qualification of a 10th pass. Previous customer service experience, while preferred, is not mandatory, making this an excellent opportunity for those just starting their careers. Strong communication skills, both verbal and written, are crucial for interacting with customers and resolving their issues efficiently. Additionally, candidates should be friendly, approachable, and capable of working in a fast-paced environment, demonstrating patience and empathy in all interactions.

Job Role: Branch Banking Officer - Axis BankKey Responsibilities:Welcome customers and understand their banking requirements.Open Savings Accounts, Current Accounts, Salary Accounts, and Fixed/Recurring Deposits.Process routine banking transactions such as cash deposits, withdrawals, cheque clearing, fund transfers, and account servicing.Ensure KYC, AML, and RBI compliance while processing customer requests.Cross-sell banking products such as:Debit & Credit CardsPersonal LoansHome LoansInsuranceMutual FundsFixed Deposits and other investment productsResolve customer queries and complaints promptly while maintaining high service standards.Generate leads and acquire new customers through referrals and branch walk-ins.Maintain accurate documentation and branch records.Coordinate with other branch departments to ensure smooth banking operations.Achieve monthly business and sales targets assigned by the branch manager.EligibilityGraduation in any discipline (B.Com, BBA, BA, B.Sc., etc.).Freshers and candidates with banking or sales experience may be eligible depending on the vacancy.Good communication and customer-handling skills.Basic computer knowledge and understanding of banking operations.

Job Role: Branch Banking Officer - Axis BankKey Responsibilities:Welcome customers and understand their banking requirements.Open Savings Accounts, Current Accounts, Salary Accounts, and Fixed/Recurring Deposits.Process routine banking transactions such as cash deposits, withdrawals, cheque clearing, fund transfers, and account servicing.Ensure KYC, AML, and RBI compliance while processing customer requests.Cross-sell banking products such as:Debit & Credit CardsPersonal LoansHome LoansInsuranceMutual FundsFixed Deposits and other investment productsResolve customer queries and complaints promptly while maintaining high service standards.Generate leads and acquire new customers through referrals and branch walk-ins.Maintain accurate documentation and branch records.Coordinate with other branch departments to ensure smooth banking operations.Achieve monthly business and sales targets assigned by the branch manager.EligibilityGraduation in any discipline (B.Com, BBA, BA, B.Sc., etc.).Freshers and candidates with banking or sales experience may be eligible depending on the vacancy.Good communication and customer-handling skills.Basic computer knowledge and understanding of banking operations.

Job Role: Branch Banking Officer - Axis BankKey Responsibilities:Welcome customers and understand their banking requirements.Open Savings Accounts, Current Accounts, Salary Accounts, and Fixed/Recurring Deposits.Process routine banking transactions such as cash deposits, withdrawals, cheque clearing, fund transfers, and account servicing.Ensure KYC, AML, and RBI compliance while processing customer requests.Cross-sell banking products such as:Debit & Credit CardsPersonal LoansHome LoansInsuranceMutual FundsFixed Deposits and other investment productsResolve customer queries and complaints promptly while maintaining high service standards.Generate leads and acquire new customers through referrals and branch walk-ins.Maintain accurate documentation and branch records.Coordinate with other branch departments to ensure smooth banking operations.Achieve monthly business and sales targets assigned by the branch manager.EligibilityGraduation in any discipline (B.Com, BBA, BA, B.Sc., etc.).Freshers and candidates with banking or sales experience may be eligible depending on the vacancy.Good communication and customer-handling skills.Basic computer knowledge and understanding of banking operations.