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Fresher Product Service Jobs

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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Bhubaneswar
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
As an Airline Customer Service Executive, you will play a crucial role in ensuring a pleasant travel experience for our customers. Your primary responsibilities will include:- **Customer Assistance**: Engage with passengers to address their inquiries, helping them with ticket booking, cancellations, and modifications, ensuring clarity and satisfaction.- **Check-in Support**: Assist passengers during the check-in process, helping them understand baggage policies and seat selection, to enhance their airport experience.- **Handling Complaints**: Listen to passenger concerns and provide effective solutions or escalate issues when necessary, ensuring that customer feedback is valued and addressed.- **Flight Information**: Keep passengers informed about flight schedules, delays, and gate changes, ensuring they receive timely updates.- **Administrative Tasks**: Maintain accurate records of customer interactions and transactions, contributing to smooth operational procedures.To be successful in this role, you should meet the following skills and expectations:- **Communication Skills**: Strong verbal skills are essential to interact effectively with customers and address their needs clearly.- **Problem-Solving Ability**: You should have a knack for finding quick solutions to challenges faced by passengers, ensuring their concerns are resolved swiftly.- **Team Player**: Collaborate well with colleagues in a dynamic environment to enhance overall service efficiency.- **Attention to Detail**: Ensure that all customer information and transactions are processed accurately to maintain a high standard of service.This position is ideal for individuals looking to start their career in the airline industry, with a passion for customer service and a commitment to professionalism.
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  • 0 - 6 yrs
  • 4.0 Lac/Yr
  • Lucknow
Accuracy Teamwork Product Knowledge Customer Service Time Management Sales Skills Multitasking Risk Management Cash Handling
We are looking for a Teller Service Executive in Lucknow, ideal for graduates with 0 to 6 years of experience. This full-time position involves engaging with customers and handling financial transactions accurately while providing excellent service.Key Responsibilities include:1. **Customer Interaction**: Greet and assist customers, answering queries and providing information about services offered.2. **Processing Transactions**: Handle deposits, withdrawals, and check cashing with accuracy, ensuring compliance with banking regulations.3. **Cash Management**: Manage cash drawers effectively, balancing daily transactions to ensure accuracy in financial reporting.4. **Promoting Services**: Identify customer needs and promote bank products and services, contributing to customer satisfaction and increased revenue.5. **Record Keeping**: Maintain accurate records of all transactions and customer interactions, ensuring confidentiality and data security.Required skills and expectations include:- Strong communication skills to clearly convey information to customers.- Basic numeracy skills for accurate cash handling and transaction processing.- A customer-focused attitude to provide quality service and build relationships.- Ability to work effectively in a team environment while demonstrating independence in tasks.- A commitment to following procedures and ensuring compliance with all banking regulations. Candidates must be detail-oriented and proactive in resolving customer issues, helping create a positive banking experience. A graduate degree is required to apply for this role.
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  • Fresher
  • 6.5 Lac/Yr
  • Lucknow
Goal-oriented Multitasking Problem-solving Organization Product Knowledge Teamwork Customer Service Time Management Sales Communication
We are looking for a Professional Service Representative who will be responsible for providing excellent customer support from the comfort of your home. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in customer service.Key Responsibilities:- **Customer Support**: You will assist customers by answering their queries and providing solutions to their problems quickly and effectively.- **Communication**: Clear communication is crucial. You will need to convey information accurately and listen carefully to customers to understand their needs.- **Problem-Solving**: You will face various customer challenges daily. Your ability to think critically and find solutions will be essential.- **Documentation**: Keeping records of customer interactions is necessary. You will need to maintain accurate details of each conversation and follow up when required.- **Team Collaboration**: Although this is a work-from-home position, collaborating with your team members through online communication tools will be vital for sharing knowledge and improving service.Required Skills and Expectations:Candidates must have strong communication skills, both verbal and written. A good understanding of computer basics is essential, as you will be using various software tools for customer support. Being a team player and having a positive attitude is important for this role. Freshers are encouraged to apply, as we provide training to help you develop your skills and succeed in this position.
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Freshers For Airport Executive - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Calm Under Pressure Cultural Awareness Listening Skills Time Management Empathy Customer Service Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Adaptability Organizational Skills Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience
As an Airport Staff member in Kolkata, you will play a vital role in ensuring the smooth operation of airport activities. This is a full-time position suitable for individuals with little to no experience. Responsibilities include:- **Passenger Assistance:** Help travelers with check-in, boarding, and luggage inquiries, ensuring they have a pleasant journey.- **Flight Information Management:** Provide accurate flight information to passengers, including arrival and departure times, delays, and gate changes.- **Security Checks:** Assist with security procedures by guiding passengers through the screening process and ensuring compliance with safety regulations.- **Customer Service:** Address passenger queries and resolve issues with a friendly and professional attitude, enhancing their airport experience.- **Operational Support:** Collaborate with other staff members to coordinate baggage handling and manage boarding processes efficiently.To succeed in this role, the following skills and expectations are important:- **Communication Skills:** You should be able to communicate clearly and effectively with passengers and coworkers.- **Teamwork:** You must work well in a team environment, collaborating with various departments to ensure smooth operations.- **Attention to Detail:** Being detail-oriented is essential for maintaining accurate flight information and ensuring compliance with security procedures.- **Adaptability:** You should be flexible in handling changing situations and able to manage busy times calmly.- **Basic Computer Skills:** Familiarity with computers is helpful for managing check-in systems and accessing flight information. Candidates should have completed their 12th grade and be ready to work in a fast-paced airport environment.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Satna
Cultural Awareness Listening Skills Product Knowledge Multitasking Problem-solving Resilience Sales Skills Teamwork
As an Airline Customer Service Representative based in Satna, you will play a critical role in ensuring a smooth and enjoyable travel experience for our customers. You will be the first point of contact for passengers and will assist them with their inquiries, concerns, and ticketing needs.Key Responsibilities:- **Assist Passengers**: Greet and help passengers with check-in procedures, answering questions about flights, and providing information about airline services.- **Manage Reservations**: Handle booking changes, cancellations, and rebookings efficiently to meet passenger needs while adhering to airline policies.- **Issue Tickets**: Process ticket sales and issue boarding passes, ensuring that all transactions are accurate and comply with regulations.- **Address Concerns**: Listen to passenger complaints or issues and work to resolve them effectively while maintaining a positive attitude.- **Coordinate with Staff**: Collaborate with other airport personnel to ensure smooth operations and communicate relevant information to team members.Required Skills and Expectations:- Strong communication skills are essential to interact effectively with diverse passengers and provide clear assistance.- A customer-focused attitude is critical to ensure high levels of satisfaction and create a welcoming atmosphere.- Basic computer skills help with ticketing systems, managing reservations, and handling passenger information.- A willingness to learn and adapt in a fast-paced environment is important, especially as you gain experience in the airline industry.- Candidates should be reliable and punctual, demonstrating a commitment to the role and the services provided to travelers.
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  • Fresher
  • 1.3 Lac/Yr
  • Bokaro
Closing Sales Follow-up Product Knowledge Teamwork Goal Setting Customer Service Lead Generation Presentation Skills Time Management Networking Market Research Communication Skills Problem Solving Sales Techniques
Sales and service and Direct salin Btoc to coustomer field sales and service
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  • 0 - 5 yrs
  • 2.0 Lac/Yr
  • Dhakoli Zirakpur
Sales Store Maintenance Customer Service Retail Operations Stock Replenishment Cash Handling Product Knowledge Product Display Customer Engagement
About the RoleWe are looking for enthusiastic and customer-focused individuals to join our kids' toys and gifts store in Dhakoli, Zirakpur. The ideal candidate will have a passion for helping families find the perfect toys, excellent communication skills, and the ability to create a fun shopping experience for children and parents alike.________________________________________Job ResponsibilitiesCustomer Service & Sales Welcome customers warmly and understand their requirements for toys and gifts. Assist customers in selecting age-appropriate toys, educational games, and gift items Demonstrate toy features and functionalities to children and parents. Provide recommendations based on child's age, interests, and budget. Handle customer queries regarding product quality, safety certifications, and usage. Achieve daily and monthly sales targetsStore Operations Display toys attractively on shelves, racks, and window displays to attract customers. Maintain proper arrangement of toys by category (educational toys, action figures, soft toys, ride-on vehicles, board games, gifts, etc.) Ensure the store is clean, organized, and presentable at all times. Verify and inspect toys for damages or defects before display. Keep track of popular and slow-moving itemsBilling & Inventory Prepare accurate bills and invoices for customers. Process payments through cash, UPI, debit/credit cards, and digital wallets. Operate computerized billing systems and point-of-sale (POS) machines. Maintain sales records for inventory control. Assist in stock counting and reporting low-stock items to management. Help in receiving and unpacking new stock deliveriesAdditional Duties Maintain cleanliness and hygiene in the store premises Follow safety protocols for battery-operated and electronic toys Handle customer complaints professionally and escalate when needed Support during festive seasons, promotional events, and sale periods________________________________________Required Qualifications & SkillsEducation Minimum 10th Pass (12th Pass preferred) Any graduate or pursuing graduation is an added advantageExperience For Freshers: No prior experience required; enthusiasm and willingness to learn essential For Experienced: 1-3 years of experience in retail sales (toy shops, kids' stores, or general retail preferred).Skills & Abilities Good communication skills in Hindi, Punjabi, and basic English. Friendly, patient, and comfortable dealing with children and families. Basic knowledge of mobile phones, computers, and billing software. Honest, punctual, and responsible attitude. Ability to stand for long hours and handle multiple customers. Presentable appearance and professional behavior. Quick learner with positive attitude.Preferred Qualities Knowledge of popular toy brands, trends, and age-appropriate toys Experience with inventory management systems. Interest in toys, games, and child development. Local candidate from Dhakoli, Zirakpur, Panchkula, Chandigarh, or nearby areas (for better attendance and stability)________________________________________Salary & BenefitsCompensation PackageCategoryMonthly SalaryAdditional BenefitsFreshers10,000 - 13,000 Compensation for working on weekly offExperienced14,000 - 16,000 Compensation for working on weekly offAdditional Benefits Weekly Off: One day off per week (day to be decided) Compensation for Extra Working Day: If weekly off is not taken, additional ________________________________________Working Hours & Schedule Store Timings: 10:00 AM to 8:30 PM (may vary slightly) Weekly Working Days: 6 days per week Weekly Off: 1 day (rotational basis, preferably on weekdays) Break Time: 30-45 minutes lunch/tea break during shiftNote: Candidates should be flexible to work during festivals, weekends, and sale periods when footfall is high.________________________________________Selection Process1. Application Submission: Submit resume via WhatsApp, phone call, or walk-in2. Initial Screening: Telephonic or in-person preliminary interview3. Store Visit: Short discussion at store location4. Paid Trial: 1-2 days paid trial on actual counter to assess customer handling, billing, and punctuality5. Final Selection: Offer letter and joining formalities________________________________________How to ApplyWalk-in InterviewVisit our store directly during working hours (10 AM to 7 PM)Address:SCO-14, Ground Floor, Saraswati Vihar, (Near Petrol Pump) Dhakoli, Zirakpur, PunjabContact DetailsMobile/WhatsApp: 8054471515Email:toyoostoy@gmail.comTiming to Call: 11:00 AM to 8:00 PM (Daily)What to Bring Updated resume (1 copy) Educational certificates (10th/12th marksheet) 2 passport-size photographs Identity proof (Aadhar Card, PAN Card, or Driving License) Experience certificates (if applicable)
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Jaipur
Calm Under Pressure Listening Skills Multitasking Cultural Awareness Empathy Problem-solving Sales Skills Customer Service Conflict Resolution Teamwork Time Management Product Knowledge
We are looking for an enthusiastic Airline Customer Service Executive to join our team in Jaipur. This role is perfect for those starting their careers, as no prior experience is required. You will play a key role in ensuring a positive travel experience for our customers.Key responsibilities include:1. **Customer Assistance:** Greet and assist customers at the airport or over the phone with their inquiries and concerns regarding flight bookings, changes, and cancellations. Ensure every customer feels welcomed and valued.2. **Check-In Support:** Help passengers during the check-in process by processing their travel documents, issuing boarding passes, and facilitating smooth boarding to flights. This involves attention to detail and a friendly demeanor.3. **Problem Resolution:** Effectively address customer complaints and resolve issues such as lost luggage or flights delays while maintaining a calm and professional attitude. Your ability to empathize and act swiftly is essential here.4. **Information Guidance:** Provide customers with accurate information about flight schedules, baggage policies, and travel regulations. Being knowledgeable will help customers make informed choices.Required skills and expectations include:- A minimum of a 12th-grade education is necessary.- Strong communication skills, both verbal and written, to interact clearly with customers.- Good problem-solving abilities to handle unexpected situations effectively.- An approachable and friendly personality to ensure a pleasant experience for all customers.- Willingness to work in a fast-paced environment and adapt to changing circumstances while maintaining professionalism.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Katraj Pune
Con Tele Marketing Tele Caller Marketing Customer Service Lead Generation Product Promotion Customer Calling Client Relationship Good Communication Skills Business Development Product Sales BPO Sales
Co Commerce Company is Hiring! Were growing fast and looking for passionate individuals to join our growing team! Vacancies Available:1. Hiring Department File Submission, Documentation & Candidate Shortlisting 2. Business Development Work Online working through the company's official website & application to grow Company business 3. Team Leader Staff Management, Guidance & Regular Performance Updates Required Skills: Strong Management Skills Excellent Communication Ability Good Leadership Quality What We Offer: Work Timings: 9 AM 5 PM Starting Income: 20,000 22,000 (Based on position)Sunday OFF Location: Katraj, Pune, Maharashtra For more details, contact:HR
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Hiring Freshers || eCommerce Executive

Tinnit Pro Private Limited

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Madhapur Hyderabad
Digital Marketing Means Promoting Business Products or Services Online Using The Internet.
As an E Commerce Executive, you will play a vital role in supporting the online sales operations of the company. You will be responsible for managing product listings, assisting with order fulfillment, and ensuring a smooth online shopping experience for customers.**Key Responsibilities:**- **Manage Online Product Listings:** Create and maintain accurate product descriptions, images, and pricing on the e-commerce platform to attract customers and drive sales.- **Order Processing:** Monitor orders from placement to fulfillment, ensuring timely dispatch and addressing any issues that may arise during the process.- **Customer Support:** Provide responsive assistance to customer inquiries via email or chat, helping resolve issues related to orders, returns, and product information.- **Inventory Management:** Keep track of stock levels and coordinate with the inventory team to ensure products are available for sale and avoid any stockouts.- **Market Research:** Analyze competitors and market trends to identify opportunities for product improvement or new features that can enhance sales.**Required Skills and Expectations:**Candidates should possess strong communication skills, both written and verbal, to effectively interact with customers and team members. Basic knowledge of e-commerce platforms and digital marketing practices is beneficial. Attention to detail is crucial for managing product information and order processing accurately. Familiarity with data entry and online sales processes would be an advantage. A proactive attitude and willingness to learn are essential, as you will be working in a fast-paced environment. Female candidates with a minimum qualification of a Bachelors degree are preferred for this role.
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  • 0 - 5 yrs
  • 2.0 Lac/Yr
  • Surat
Customer Engagement Point Of Sale Systems Product Knowledge Teamwork Customer Service Retail Operations Inventory Management Stock Replenishment Communication Skills Sales Techniques Cash Handling Visual Merchandising
Sales Associates at Shubham K Mart handle frontline retail tasks in a fast-paced hypermarket environment. They focus on customer assistance and store operations to drive sales and satisfactionKey Responsibilities- Assist customers with shopping needs, greet them, answer inquiries, and resolve concerns promptly.[1]- Manage sales transactions efficiently using POS systems and handle cash accurately.[1][2]- Maintain attractive product displays, restock shelves, and ensure a clean, organized store layout.
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Delhi NCR
Field Sales Executive Good Communication Skills Field Sales B2B Sales Industrial Product Sales Customer Relationship Business Development
This Job is a practical, field-oriented opportunity for individuals who want to build a careerin sales, business development, and industrial client handling.No technical background is required full training and guidance will be provided.The role involves visiting industrial clients, understanding their requirements in simple terms, andhelping them choose suitable solutions from our product range.This is an excellent career-launching role for freshers who want to enter sales, B2B outreach, orindustrial marketing.
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  • 0 - 6 yrs
  • 7.5 Lac/Yr
  • Swargate Pune
Appliance Repair Electrical Knowledge Product Knowledge Teamwork Customer Service Technical Skills Mechanical Skills Communication Skills
Join our team as a Home Appliance Technician in Swargate, Pune. Responsibilities include diagnosing and repairing home appliances such as refrigerators, washers, dryers, and ovens. You will also install new appliances and provide maintenance services to ensure they are running smoothly. The ideal candidate should have a minimum of 10th pass education and 0-6 years of experience in appliance repair. Strong communication skills, attention to detail, and the ability to work independently are essential for this role. Apply now and become a part of our dedicated team of technicians.
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  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Kolkata
Sales Process Service Marketing Product Promotion Product Sales Specialist Customer Relationship Retail Sales Corporate Sales Channel Sales Marketing Communication Direct Sales Technical Sales Field Sales Field Marketing Selling Skills
Smart Structure is Kolkatas emerging online marketplace for home building materials connecting customers directly with trusted local dealers. Our mission is to make construction material buying simple, transparent, affordable and fast.We are hiring energetic, street-smart Sales / Field Executives who are ready to work in the market, build dealer relationships and drive business growth for Smart Structure across Kolkata.This is a high-impact field sales role with strong earning potential based on performance.Dealer Onboarding & Market Expansion Visit hardware & building material dealers across assigned areas in Kolkata Pitch Smart Structure platform and close dealer appointments Onboard dealers and assist with app installation & trainingSales & Business Development Generate orders & sales from onboarded dealers Promote Smart Structures offerings & benefits Achieve assigned appointment & sales targetsMarket Survey & Intelligence Conduct market surveys & collect competitor data Share field feedback with managementField Planning & Reporting Plan daily routes using Google Maps Maintain visit logs, follow-ups & basic reportingWorking Days : Monday to SaturdayEligibility & Requirements : 10+2 / Graduate preferred 03 years experience in field sales preferred Must own a two-wheeler & valid driving license Comfortable with full-day market visits Can use Google Maps & smartphone apps Good communication & persuasion skills Knowledge of Kolkata markets is a plus
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Sales Coordinator (Freshers) Kolkata

Proserv Sales Consultant Pvt Ltd

  • 0 - 6 yrs
  • Kolkata
Sales Marketing Product Promotion Retail Sales Corporate Sales Direct Sales Field Service Coordination Skills
Were Hiring Door-to-Door Sales Executives This Is the Best Time to Grow with a Leading Company in IndiaWe are looking for energetic and motivated Sales Executives who want to build a strong career in sales with a fast-growing organization. Job Role: Door-to-Door Sales Executive Locations: Odisha & West Bengal Qualification: Minimum 12th Pass Experience: Freshers & experienced candidates welcome Language: Local language required (basic English is an advantage) Earnings & Benefits Fixed pay + high incentives Performance-based growth opportunities On-job training & continuous support Why Join Us? Long-term career growth Stable & expanding company Supportive team environment Ideal time to grow your career in sales Apply Now Send your CV to: babita.samant@proservesales.com Contact: 9625585994 Know someone who fits this role?Please refer your friends and relatives who are looking for job opportunities. Limited openings available. Apply today and grow with us!
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Freshers For Store In-charge - Kolkata

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 6.5 Lac/Yr
  • Dumdum Kolkata
Decision-making Product Knowledge Supervisory Skills Inventory Management Customer Service Stock Control
The Store In-charge will be responsible for overseeing all activities within the store located in Dumdum Kolkata. Key responsibilities include managing inventory levels, supervising staff, ensuring customer satisfaction, restocking shelves, and maintaining a clean and organized store. The ideal candidate should have a minimum education of 12th Pass, be able to work full-time from the office, and possess strong leadership and organizational skills. Freshers are welcome to apply for this position.
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Business Promoter - Pune

Co Commerce Pvt Ltd

  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Pune
Customer Service Lead Generation Customer Calling Product Promotion Product Sales Business Development Good Communication Skills BPO Sales
As a Business Promoter, your main responsibility will be to promote our products or services to potential customers in Pune, India. This involves conducting market research, creating marketing strategies, and implementing promotional campaigns to increase sales and brand awareness. You will also be required to build relationships with clients and customers to increase customer loyalty and retention.Key responsibilities include:- Conducting market research to identify potential target customers and market trends.- Developing marketing strategies to promote products or services effectively.- Implementing promotional campaigns through various channels such as social media, email, and events.- Building relationships with clients and customers to increase customer loyalty and retention.- Monitoring and analyzing the success of promotional campaigns and making necessary adjustments.Required skills and expectations:- A graduate with 0-2 years of experience in marketing or sales.- Strong communication and interpersonal skills.- Ability to work independently as well as part of a team.- Good organizational and time management skills.- Knowledge of marketing principles and techniques.- Willingness to learn and adapt to new strategies and technologies.
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Ludhiana
Communication Skills Product Knowledge Financial Services BFSI
An HDFC Ergo Insurance Advisor acts as a financial consultant, finding suitable health, motor, or other insurance plans for clients by understanding their needs, explaining policies (inclusions, exclusions, terms), assisting with purchase and claims, and building long-term relationships. Key duties involve lead generation (cold calling), client consultation, policy sales, after-sales support, and maintaining digital records, requiring strong communication, problem-solving, and product knowledge for success, often with a fixed pay plus incentives.
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  • 0 - 2 yrs
  • 7.0 Lac/Yr
  • Ahmedabad
Proposal Preparation Product Promotion Customer Relationship Business Evaluation Service Marketing Industrial Design Cost Estimation
Experience in the Industrial Geysers and Pumps including sales Understand client requirements and recommend suitable product solutions, prepare and deliver technical & commercial proposals, develop and maintain strong customer relationships in assigned territories, achieve sales targets and contribute to business growth Market development and sales management in industrial geyser and pump markets Experience in business to business marketing design and installation
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  • 0 - 5 yrs
  • 4.0 Lac/Yr
  • Female
  • Kolkata
Goal-Oriented Product Knowledge Relationship Building Teamwork Networking Time Management Customer Service Lead Generation Problem Solving Self-Motivated Sales Communication
This role as an FOS Executive in Kolkata requires a female candidate with a 12th pass qualification and 0-5 years of experience. The key responsibilities include generating leads, building relationships, and providing excellent customer service. Strong communication, time management, and problem-solving skills are essential. The ideal candidate should be self-motivated, goal-oriented, and work well in a team. This is a full-time position located in an office setting.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Ranchi
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
As an Airline Customer Service Representative, you will play a vital role in ensuring a pleasant travel experience for our passengers. Your responsibilities will include:- **Assisting Passengers**: You will greet and help travelers at the airport, answering their questions and guiding them through check-in and boarding processes.- **Handling Reservations**: You will manage flight bookings and modifications, ensuring that customers have the correct travel information and updates.- **Addressing Complaints**: When issues arise, you will listen to passenger concerns and provide solutions or escalate problems to supervisors as needed.- **Providing Information**: You will offer details about flight schedules, baggage policies, and airport services to help passengers make informed decisions.- **Maintaining Records**: You will document customer interactions and transaction details in the system for future reference and to enhance service.To succeed in this role, you should possess strong communication skills, enabling you to interact effectively with diverse travelers. A friendly and patient attitude is essential, as you will often deal with stressed or upset customers. Attention to detail is important to handle bookings accurately and manage customer requests without errors. Basic computer skills are necessary for using reservation systems and handling data efficiently. As a recent school graduate, you should be eager to learn and adapt in a fast-paced environment. Time management will help you manage multiple tasks while providing excellent customer service.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are looking for an enthusiastic Airline Customer Service Executive to join our team in Kolkata. This entry-level position is perfect for individuals who want to start their career in the airline industry and have a passion for customer service.Key Responsibilities:- **Customer Assistance:** Provide help to travelers with their inquiries, reservations, and ticket bookings, ensuring a smooth travel experience. You will communicate via phone, email, and in-person.- **Problem Resolution:** Address any issues that arise, such as delays or cancellations, by offering solutions and alternatives. You will need to stay calm under pressure and assist customers effectively.- **Information Sharing:** Educate customers on airline policies, flight schedules, and baggage rules to ensure they have all the necessary information for travel. Clear communication is key to helping them understand.- **Feedback Collection:** Gather customer feedback about services to help improve the overall travel experience. Your insights will be valuable for the continuous improvement of our services.Required Skills and Expectations:Candidates must have completed at least the 10th grade and should possess strong communication skills in English and Hindi. A friendly and approachable demeanor is essential, as you will be interacting with diverse travelers. Teamwork and a willingness to learn are important for success in this role. Additionally, being punctual and reliable is crucial, as you will be working full-time in an office environment.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Patna
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are looking for a dedicated Airline Customer Service Executive to join our team in Patna. This is a full-time position that involves working from our office. As the first point of contact for our customers, you will play a vital role in ensuring their travel experience is smooth and enjoyable.**Key Responsibilities:**- **Assist Customers with Inquiries:** Respond to customer questions regarding flights, bookings, and policies, providing accurate information to help them make informed decisions.- **Handle Check-Ins:** Facilitate the check-in process for passengers, ensuring all necessary procedures are followed for a seamless experience.- **Manage Reservations:** Help customers with flight bookings and modifications, ensuring all changes are accurately processed and confirmed.- **Address Customer Complaints:** Listen to customer issues and resolve them promptly and effectively, aiming for high customer satisfaction.- **Support Baggage Handling:** Assist passengers with baggage queries and ensure all relevant information is communicated regarding lost or delayed luggage.**Required Skills and Expectations:**- **Effective Communication:** Strong verbal and written communication skills are essential to interact with customers and provide clear information.- **Problem-Solving Skills:** Ability to think quickly and resolve issues efficiently, ensuring customer satisfaction.- **Team Player:** Collaborate well with colleagues and contribute positively to the team environment.- **Attention to Detail:** Ensure all tasks are completed accurately, minimizing errors, especially in bookings and customer information.- **Basic Computer Skills:** Familiarity with computer applications and systems for managing customer data and bookings is preferred.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Hyderabad
Cultural Awareness Problem-solving Product Knowledge Listening Skills Multitasking Calm Under Pressure Empathy Resilience Sales Skills Customer Service Teamwork Conflict Resolution Time Management
We are seeking an Airline Customer Service Executive in Hyderabad , India, to provide excellent support to our airline passengers. This role is ideal for candidates with a passion for travel and a commitment to delivering outstanding service.Key Responsibilities:1. **Passenger Assistance**: Greet and assist passengers with inquiries, ticketing, check-ins, and boarding processes, ensuring a seamless travel experience.2. **Problem Resolution**: Address customer complaints and issues promptly and effectively, providing fair solutions and maintaining professional conduct at all times.3. **Information Dissemination**: Provide accurate information regarding flight schedules, baggage policies, and airline services, ensuring passengers are well-informed about their travel plans.4. **Collaboration**: Work closely with other airline departments, such as baggage handling and reservations, to coordinate and optimize service delivery.5. **Documentation Management**: Handle passenger documentation and ensure that all procedures are followed correctly for smooth operations.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to interact effectively with passengers. Strong problem-solving abilities and a customer-centric approach are essential for addressing inquiries and resolving issues. Attention to detail and the ability to work in a fast-paced environment are crucial for this role. A collaborative spirit and willingness to learn will help you thrive as part of our team. Knowledge of basic computer skills is also important.
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Hiring For 12th Pass Freshers - Airline Customer Service Representative

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Calm Under Pressure Cultural Awareness Time Management Empathy Customer Service Conflict Resolution Product Knowledge Resilience Communication Problem-solving Sales Skills Multitasking Language Skills Attention to Detail Adaptability Organizational Skills Patience Computer Skills Teamwork
Develop and implement strategic plans to improve airport operations, enhance customer experience, and drive profitability.Manage and coordinate day-to-day airport operations, including terminal services, airside operations, ground handling, and facilities maintenance.Monitor and enforce compliance with local, state, and federal regulations, including safety, security, and environmental standards.Collaborate with airlines, ground service providers, and other stakeholders to ensure smooth and efficient aircraft movements, passenger handling, and baggage operations.Oversee the development and implementation of security protocols and procedures to maintain a secure and safe airport environment.Manage the budget and financial performance of the airport, including revenue generation, cost control, and financial reporting.
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Freshers For Airline Customer Service Representative - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Listening Skills Customer Service Calm Under Pressure Communication Time Management Product Knowledge
As an Airline Customer Service Executive, you will be responsible for assisting airline customers with their inquiries, ticket booking, and resolving issues. You will provide excellent customer service through phone, email, and in-person interactions, ensuring customer satisfaction and loyalty. Key Responsibilities:1. Handling customer inquiries: You will respond to customer queries regarding flight schedules, bookings, cancellations, and other related matters.2. Booking tickets: You will assist customers with booking flights, ensuring accuracy and timely processing.3. Issue resolution: Address and resolve customer complaints or issues effectively, providing satisfactory solutions.4. Customer assistance: Offer guidance and support to customers facing challenges during their travel experience, demonstrating empathy and problem-solving skills.Required Skills and Expectations:1. Strong communication skills: Ability to effectively communicate with customers in a clear and professional manner.2. Customer-centric approach: Demonstrated commitment to providing exceptional service and ensuring customer satisfaction.3. Problem-solving abilities: Capable of addressing customer issues promptly and finding solutions effectively.4. Basic computer skills: Proficiency in using computer systems and software for ticket bookings and customer interactions.5. Patience and empathy: Ability to handle challenging situations with patience and empathy towards customers.FOR FURTHER INFORMATION KINDLY CONTACT: 9123096014/9875598230
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Pune
Calm Under Pressure Listening Skills Product Knowledge Multitasking Problem-solving Cultural Awareness Empathy Resilience Sales Skills Teamwork Communication Adaptability Organizational Skills
As an Airline Customer Service Representative in Pune, you will be the first point of contact for our passengers, helping them with their travel queries and ensuring a smooth experience from check-in to boarding.Key Responsibilities:- Assist Customers: Provide information on flight schedules, ticket bookings, and travel policies to help passengers plan their journeys effectively.- Handle Inquiries: Respond to customer questions via phone, email, or in-person, ensuring timely and accurate information is given.- Manage Reservations: Help customers with booking changes, cancellations, and any special requests, ensuring their needs are met with care.- Resolve Issues: Address and resolve any travel-related problems or complaints, always striving for a positive outcome and enhancing customer satisfaction.- Maintain Records: Keep accurate records of customer interactions and transactions, ensuring data is updated and organized.Required Skills and Expectations:Candidates should possess excellent communication skills, both spoken and written, to interact with diverse customers. A friendly and professional demeanor is essential, as you will be addressing various concerns and providing assistance. Strong problem-solving skills are crucial to handle unexpected situations and customer issues effectively. Candidates must also be detail-oriented and organized to manage reservations and maintain accurate records. A minimum education of completing 12th grade is required, and while prior experience is not necessary, a willingness to learn and adapt is important for success in this role.
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