Passenger Service Agent Job Vacancies in Barasat

New vacancy for fresher in AirportDesignation : Airport ground staffProfile : Passenger service associateSalary : 18k to 30k per monthEligible Criteria :Qualification : Minimum 12 th passage : under 30 years Benefit : PF + Health Insurence + Pick &drop + Food allowanceKey Skill : Good Communication skill and must be well GroomedJob type : Full time

Ground staff ensures the safety and comfort of passengers, including checking in baggage, providing information, assisting disabled passengers, confirming reservations, and selling tickets.

Customer Service Associate Responsibilities:1.Attending training sessions to grow knowledge of products and to develop customer service skills.2.Resolving phone, walk-in, mail, fax, and email customer inquiries.3.Processing and logging incoming calls into the CRM system.4.Identifying customer needs.5.Forwarding and escalating inquiries to relevant individuals and departments.6.Contacting customers to give them accurate feedback on the progress of their inquiries.7.Providing outstanding customer service.8.Updating customer information as required.9.Maintaining confidentiality of information.10.Performing other duties as the need arises

WE ARE HIRING FRESHER CANDIDATES FOR AIRPORT GROUND STAFFJob Title: Reservation executiveJob location: KolkataSalary: 18,000-/ to 28,000-/Age: 18 yrs to 30 yrsQualification: 12 th pass & aboveSkill: Good communication skill,Well groomedBenefit:PF/ESIFood allowancePick & Drop