23

Medical Services Job Vacancies in Delhi NCR

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Customer Support Executive (Fresher)

Signature Business Solutions

  • 0 - 3 yrs
  • 8.5 Lac/Yr
  • Noida
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Escalation Escalation Management Escalation Support Outbound Calls Technical Sales Technical Process Medical Billing Executive International Business Network Team Lead BPO Operations BPO Sales Business Process Outsourcing Upsellling
Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.
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Walk-in For Service Engineer (Male)

Corporate Employment Services

  • 2 - 8 yrs
  • 6.0 Lac/Yr
  • Gurgaon
Plant Maintenance Medical Equipment Technician Activities Machine Maintenance Utility Maintenance Preventive Maintenance After Sales Service Travel Arrangements Service Engineer Switchgear Transformer Power Engineer
Service Engineer is primarily responsible for installing, maintaining, and repairing equipment, machinery, or systems. Specifically, their work involves the installation of transformers and switchgear, as well as conducting preventative maintenance and repairs to ensure maximum equipment uptime. Additionally, the Service Engineer is responsible for tracking maintenance records to monitor the health and performance of the equipment.Key Responsibilities:1. Involving in the initial installation of equipment or systems at a client-s site. This includes setting up, configuring, and ensuring that the equipment installed and operates according to specifications.2. Handling customer complaints and allocating manpower to resolve issues promptly, especially for AMC clients.3. Tracking the warranty and non-warranty complaints of transformers and switchgears.4. Ensure proper tracking of AMC customers and adherence to quarterly and half-yearly service schedules.5. Performing routine maintenance checks to prevent equipment breakdowns, ensuring everything operates smoothly. This involves tests, cleaning, adjusting, or replacing parts before they fail.6. Ensure proper tracking of AMC customers and adherence to quarterly and half-yearly service schedules.7. When equipment malfunctions, service engineers need to diagnose the problem quickly perform necessary tests or repairs or replace the part if necessary.8. Respond to customer complaints quickly and allocate manpower or attend by own to resolve issues promptly.9. Directly interaction with customers, explaining technical details, offering solutions, and providing training on how to use and maintain the equipment properly.10. Prepare detailed service reports documenting issues, solutions provided, and any recommendations for future actions.11. Service engineers often provide feedback to product development teams based on their field experience, helping to improve future products.12. Service engineers ensuring that critical equipment and systems function properly, minimizing downtime, and maximizing efficiency.Education and Experience Requirements.Education: Diploma in Electrical is required.Experience: A minimum of 2-3 years of professional experience, with at least 1 years in a service engineer role. Experience in managing teams and resources is essential. The candidate should have a proven track record of meeting deadlines and improving team performance.Industry Experience: Transformer & Switchgear service experience or in the industry relevant to the role is often required.Certifications: Electrical supervisor license is mandatory.Skills: Strong leadership, communication, and problem-solving skills are essential. The ability to motivate and mentor team members, manage conflicts, and lead through change is crucial.Work Experience:1. Experience in transformer and OLTC operations, including preventive maintenance, handling breakdowns, and managing parallel operations of transformers.2. Skilled in locating and rectifying all types of HV & LV panels and cable faults, including performing HV & LV cable joint sand terminations.3. Proficient in working with High- and low-tension switchgear such as VCB, SF6, RMU LBS, ACB, MCB, ELCB, MCCB, MOCB, OCB, VCB, and RCCB.4. Experienced in testing all types of electrical equipment-s, Protection and auxiliary relay-s and proficient in using electrical instruments like Megger, Hi-Pot test kit CRM, Time interval, Single -three phase relay test kit, Multimeter, earth tester, and phase sequence meter etc,5. Extensive knowledge of safety procedures and operations in the electrical field.6. Extensive knowledge of type of work permit and related compliance.Reporting StructureReporting to: Team LeaderResponsible for day-to-day tasks, field service operations, troubleshooting, maintenance, and customer interactions.Performance Metrics:Complaints: [e.g., nos of complaints attended for the week / month VS actual registered complaints]Execution plan: [e.g., Plan v/s actual achievement)Travel expenses and services: Have to submit the travel expenses and service reports immediately after completion of the work.Customer Satisfaction: [e.g., Customer feedback]
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  • 1 - 7 yrs
  • 100.0 Lac/Yr
  • Delhi
Medical Services Microbiology Medical Coder Senior Medical Coder Medical Coding Trainee Medical Coding Analyst Medical Coding Executive Medical Coding Specialist Medical Transcription
Key Responsibilities:1. Assign appropriate medical codes to diagnoses, procedures, and services for accurate billing and reimbursement: As a Medical Coder, you will be responsible for reviewing and analyzing medical records to assign the correct codes according to coding guidelines.2. Ensure compliance with coding guidelines and regulations: You will need to stay updated on the latest coding regulations and ensure that all codes assigned are accurate and in compliance with industry standards.3. Communicate with healthcare providers to clarify information and resolve discrepancies: You will work closely with healthcare providers to clarify any unclear documentation and ensure accurate code assignment.4. Review denial claims and appeal if necessary: As a Medical Coder, you will be responsible for reviewing denial claims, identifying coding issues, and preparing appeals to maximize reimbursement.5. Maintain confidentiality of patient information: It is crucial for Medical Coders to adhere to strict confidentiality guidelines and protect the privacy of patient information at all times.Required Skills and Expectations:- Strong knowledge of medical terminology and coding guidelines.- Proficiency in assigning accurate ICD-10, CPT, and HCPCS codes.- Excellent attention to detail and analytical skills.- Ability to work efficiently in a fast-paced environment.- Strong communication and interpersonal skills.- Certification in medical coding (e.g., CPC, CCS) is preferred but not required.
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Customer Service Representative (healthcare Industry).

Sunshine Manpower Solution And Services

Customer Relationship Customer Service Good Communication Selling Skills Self-motivated Medical Devices Surgical Devices
Job Tittle - Customer Service Representative (Health Care Industry).Job Location - Ahmedabad , Faridabad , Kolkata.Experience - 2-3 years experience in sales / marketing and healthcare industry.Key Responsibilities Providing correct & effective communication to existing & prospective customers about products & their applications in various steps.Developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choice.Identifying customer needs and closing sales calls to achieve territory targets.Collecting Ability to drive market creation initiatives under the guidance of company account manager.Collecting field level data as required.Requirement and Qualification Graduation in B.sc , B. pharm, D. pharm.Candidate should have local area experience.Self motivated.Good Communication Skills.Core Selling Skills.Good Customer Relationship Management Skills.
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Medical Equipment / Sales Executive

TRUSTED RESOURCES PVT LTD

  • 2 yrs
  • 4.8 Lac/Yr
  • Delhi
Minimum 2 Years in SALE Of Medical Equipment Only Sales & Service Engineer
We are expanding our business and are looking for Sales & Service Engineer for Marketing/ Servicing Sophisticated Medical Equipment.
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Sales Patient Care Patient Care Coordinator Patient Care Executive Hospital Corporate Selling Medical Sales Medical Sales Executive Medical Sales Representative Health Care Services
Sales Executive (Wound Care Patients)Promote and sell NPWD products to wound care patientsEducate patients and caregivers on NPWD usageCoordinate with doctors and nurses for patient identificationMeet monthly sales targetsProvide after-sales support and follow-upBuild strong patient and hospital staff relationshipsMust be patient-focused, target-driven, and well-presentedKnowledge of wound care essentialIF your interested so please share me your cv at hrcps9@gmail.com8370014003
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Hiring Fresher - Phlebotomy - Gurgaon

Kv Human Resources Services Pvt Ltd

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Gurgaon
LAB Home Collection Phlebotomist Field Work Para Medical Service
We are looking for skilled Home Collection hashtag#Phlebotomists in hashtag#Haryana. Locations: hashtag#Gurgaon, hashtag#Galleria Salary: Best in the industry Benefits: 75 per visit, hashtag#ESIC & hashtag#PF Qualifications: hashtag#DMLT, CMLT, BMLT + hashtag#Bike & License
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Medical Officer

Shreeji Healthcare Consultancy

  • 0 - 2 yrs
  • Delhi
Emergency Medicine Patient Care Diagnostics Medical Services Critical Care
We have vacant of 2 Medical Officer (Male & Female) Jobs in Delhi, for Freshers & Experience Educational Qualification : MBBS Skill Emergency Medicine, Patient Care, Diagnostics, Medical Services, Critical Care etc.
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Medical Equipment Walk in
Exp: FresherLocation: Delhi/ Hyderabad/ Bangalore/ MumbaiJD Servicing Repairing Fault finding Replacing parts Testing Calibration of all types of Medical/Laboratory/Research/ equipments
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  • 2 - 3 yrs
  • 2.5 Lac/Yr
  • Dwarka Sector 19 Delhi
Medical Services Outbound Sales Area Sales
Establishing Tie ups with doctors ,pharmacy , salons ,corporates or other sales point for lead generation.Responsible for targets.Ownership & Teamwork Required Salary + incentives will be given to full timers.referral sales for incentives (for part timers)
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Medical Services
Position- Medical Sales ExecutiveJob Description:At SettleMed, we're on a mission to revolutionize the healthcare industry by streamlining the medical claims process and ensuring patients receive their benefits efficiently. We are looking for a driven and dynamic Assistant Sales Manager to join our team. The ideal candidate should have exceptional communication skills, a strong understanding of the healthcare landscape, and Medical Sales Medical Sales Executive Responsibilities:1. Lead the process of onboarding hospitals including conducting presentations and contract closures.2. Setting sales goals and developing sales strategies.3. Researching, generating leads & meeting with clients in person.4. Meet targets through planning and resource allocation.5. Resolving customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.6. Ability to adapt to changing business requirements.7. Awareness and sensitivity when working with diverse clients in the healthcare industry.Skills Required: Lead Generation Sales Pipeline Management Strategic Decision Making Negotiation Skills Customer Relationship Management Problem Solving Microsoft Word & Excel, PowerPointSales and Marketing Executive Requirements:Minimum 2-3 years of work experience as a sales and marketing executive.High-level communication and networking skills.A passion for sales.MBA Freshers can also applyUnderstanding of commercial trends and marketing strategies.Good project management skills.Ability to work well under pressure.
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Field Service Engineer

Nu Tek Instruments Pvt Ltd

  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Ghaziabad
Medical Equipment Field Service Engineer
Qualifications: Diploma/B.E. in Instrumentation/ElectronicsJob Profile: Sales and Service of Laboratory EquipmentsRelevant Experience: 1+ yearRequirements: Excellent interpersonal, presentation and communication skills in English, Hindi & respective regional language Knowledge of MS office Typing Speed should be good Willing to travel on short notice Excellent Troubleshooting skills Should be comfortable handling electrical/electronic tools
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Looking For Medical Representatives

Pranshi Pharmaceuticals Pvt Ltd

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Delhi
Medical Services Area Sales Product Sales Medical Sales Medical Marketing
Pranshi Pharmaceuticals is actively seeking dynamic and dedicated individuals to join our team as Medical Representatives. This entry-level position is ideal for freshers who are passionate about healthcare and eager to embark on a rewarding career.**Job Profile: Medical Representative****Responsibilities:**As a Medical Representative, your primary responsibilities include presenting pharmaceutical products to healthcare professionals, establishing strong relationships with doctors and pharmacists, and contributing to sales growth in your assigned territory. You'll be expected to achieve and exceed sales targets through effective communication, strategic planning, and consistent follow-ups.**Key Skills:**Success in this role requires excellent communication skills for presenting medical information clearly, strong interpersonal skills for building positive relationships, and a sales-oriented mindset. A solid understanding of the pharmaceutical products you represent, market trends, and competitor products is crucial. Adaptability, time management, problem-solving, and self-motivation are additional key skills that will contribute to your success. As a fresher, a willingness to learn and adapt to a dynamic work environment is highly valued.**Incentives and Allowances:**At Pranshi Pharmaceuticals, we believe in recognizing and rewarding your efforts. Our competitive incentive structure includes attractive commissions, performance bonuses, and recognition programs. Additionally, you'll benefit from travel allowances, including fuel reimbursement and travel subsidies.Join Pranshi Pharmaceuticals and be part of a team dedicated to improving global health. This is an immediate joiner opportunity where your skills and enthusiasm will be celebrated and rewarded. Apply now to kickstart your career in pharmaceutical sales with us!
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Medical Representative (Male)

Genspec Life Sciences

  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Lajpat Nagar Delhi
Medical Services Area Sales Product Sales Medical Sales Medical Marketing Medical Representative
More than 6 months of experience in a pharmaceutical marketing companyPromoting and selling pharmaceutical productsHaving sales experienceWorked in trade or hospitalsGood communication skill
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Medical Services Outbound Sales Area Sales Medical Sales
We are Urgently Looking for Medical Sales Representative. Meeting with Doctors and Promote Company Products
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Medical Officer

Z2plus Placement & Security Agency Pvt. Ltd.

Medical Services Emergency Medicine Medical Sales Medical Officer Walk in
Hiring for 25 Medical Officer Jobs in Noida,Gurgaon/Gurugram,Delhi NCR, with minimum 1 Year Experience,Required Educational Qualification is : MBBS with Good knowledge in Medical Services,Emergency Medicine,Medical Sales etc.
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Service & Application Engineer (Female)

People Empowerment Consulting

  • 0 - 2 yrs
  • Noida
Medical Representative Nursing Staff Service & Application Engineer Walk in
Job Title : Service & Application Engg. - Medical Devices Only FemaleExp. Required: 06 Months 2 YearsSalary: NegotiableLocation: Sector 63, NoidaNo. of opening: 02Function: Product Demos, User Training, Sales Support, Service SupportRoles and Responsibilities:- Understand clinical principles and product usage- Understand and explain product benefits to clinicians and nurses- Answer customers' questions (clinical and technical) on how to use the product- Conduct device demos on patients; Collect usage data- Train nursing staff on product usage, storage, cleaning, and troubleshooting- Support the sales team to get feedback from doctors/stakeholders- Service support such as troubleshooting- Installing and calibrating biomedical machines, equipment, and software.- Evaluating the safety, efficiency, and effectiveness of biomedical machines, equipment,and software.- Maintaining and repairing biomedical machines and equipment, when needed. Providingtechnical support, when needed.- Keeping up-to-date service histories on all biomedical machines and equipment.Requirements:- Experience: 6 months -02 years- Education: Bachelors in one of Nursing, BioMedical Engineering- Strong communication and presentation skills- Basic understanding of Physiology/Clinical terms and/or medical device technology (notmandatory)- Experience of working in hospitals and communicating with Doctors (preferred)- Being multilingual and having previous experience in ICU would be a plus.
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Field Service Engineer (Full Time)

Allengers Medical Systems Limited

Medical Equipment Field Service Equipment Manufacturing Installation Breakdown Field Service Engineer Biomedical Engineer
Candidate should have good hands-on Medical Equipment's. Installation and Breakdown calls.Candidate should have knowledge about PMS..Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.Promptly following up on service requests and providing customer feedback.Monitoring equipment and machinery performance and developing preventative maintenance measures.Conducting quality assurance and safety checks on all equipment.
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Medical Officer

Sketch Career

Medical Services Medical Officer Walk in
Job Openings for 4 Medical Officer Jobs for Freshers in Ahmedabad, Ranchi, Bangalore, Indore, Mumbai, Rourkela, Kolkata, Hyderabad, Delhi Cantt, having Educational qualification of : with Good knowledge in Medical Services, Medical Officer etc.
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Hospital Administrator

JEEVAA HOSPITAL

  • 2 - 8 yrs
  • 5.0 Lac/Yr
  • Ghaziabad +1 Delhi
Public Health Hospital Administration Health Care Services Medical Services Paramedic Activities Chief Activities
Hospital AdministratorResponsibilities:Provide strategic leadership and direction to the hospital staff and departments.Develop and implement policies, procedures, and protocols to ensure smooth operations and compliance with regulations.Manage and allocate resources, including budgeting, financial planning, and monitoring.Oversee the recruitment, training, and performance management of hospital staff.Foster a positive work environment and promote collaboration among different departments.Develop and maintain relationships with medical staff, stakeholders, and community partners.Monitor and evaluate the quality of patient care and implement improvements as needed.Ensure compliance with healthcare regulations and accreditation standards.Address any operational issues, resolve conflicts, and make decisions to optimize hospital performance.Stay updated on industry trends, new technologies, and healthcare best practices.Collaborate with other healthcare organizations and professionals to enhance patient care and services.Qualifications:Bachelor's or Master's degree in healthcare administration or a related field (or equivalent experience).Extensive knowledge of healthcare operations, regulations, and financial management.Strong leadership and organizational skills.Excellent communication and interpersonal skills.Ability to analyze data, make informed decisions, and solve complex problems.Experience in managing and leading a team in a healthcare setting is preferred.
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Medical Officer

Sketch Career

Medical Services Medical Officer Walk in
IPD/OPD Patient careDocumentationFollow up
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Hiring Medical Officer For Noida

Z2plus Placement & Security Agency Pvt. Ltd.

  • 1 - 5 yrs
  • Noida
Medical Services Medical Officer Walk in
We have vacant of 35 Medical Officer Jobs in Delhi Noida, Experience Required : 1 Year Educational Qualification : MBBS Skill Medical Services etc.
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Medical Officer

Z2plus Placement & Security Agency Pvt. Ltd.

Medical Services Emergency Medicine Walk in
We are looking for 50 Medical Officer Posts in East Singhbhum,Chaibasa West Singhbhum, Jharkhand,saraikela,Gumla, Jharkhand,Lohardaga, Jharkhand, with deep knowledge in Medical Services,Emergency Medicine and Required Educational Qualification is : MBBS
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  • 0 - 1 yrs
  • Delhi
Nursing Nurse Staff Nurse GNM Nurse ANM Nurse BSC Nurse Ward Nurse Medical Nurse OT Nurse ICU Nurse Walk in
Nurse (Auxiliary Nurse Midwife) for providing primary healthcare and mental health services through School Health Clinics Physical Screening of Students in the school assigned Assisting doctor in providing First Aid Maintaining digital health recordsDocumentation Provide medical assistance in other schools as well in the cluster, as and when needed. Any other work assigned by PMU
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  • 4 - 10 yrs
  • 6.0 Lac/Yr
  • Gurgaon
MR Sales Medical Representative Pharma Selling Health Care Services Retail Chain Medical Sales Pharmaceutical Sales Chemist Walk in
Job description Selling the company's medications to doctors, pharmacists, and other relevant healthcare professionals. Scheduling appointments with doctors, pharmacists, and other healthcare professionals to promotecompany medications. Developing an in-depth understanding of company medications. Building and maintaining good business relationships with customers to encourage repeat purchases. Following up on leads generated by the company. Preparing presentations for potential customers. Researching competitors medications and their respective market performances. Keeping abreast of new developments in the medical field to determine the effect of such developments onthe company's business strategies.Requirements: Bachelor's degree in nursing, pharmacy, life sciences, or related field. Proven medical sales experience. Proficient in Microsoft Word, Excel, Outlook, and PowerPoint. Valid driver's license. Strong negotiation skills. Excellent organizational skills. Effective communication skills. Exceptional customer service skills. Persuasive and resilient.
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Hospital Administrator

JEEVAA HOSPITAL

  • 2 - 8 yrs
  • 5.0 Lac/Yr
  • Ghaziabad +1 Delhi
Public Health Hospital Administration Health Care Services Medical Services Paramedic Activities Chief Activities Work From Home
Hospital AdministratorResponsibilities:Provide strategic leadership and direction to the hospital staff and departments.Develop and implement policies, procedures, and protocols to ensure smooth operations and compliance with regulations.Manage and allocate resources, including budgeting, financial planning, and monitoring.Oversee the recruitment, training, and performance management of hospital staff.Foster a positive work environment and promote collaboration among different departments.Develop and maintain relationships with medical staff, stakeholders, and community partners.Monitor and evaluate the quality of patient care and implement improvements as needed.Ensure compliance with healthcare regulations and accreditation standards.Address any operational issues, resolve conflicts, and make decisions to optimize hospital performance.Stay updated on industry trends, new technologies, and healthcare best practices.Collaborate with other healthcare organizations and professionals to enhance patient care and services.Qualifications:Bachelor's or Master's degree in healthcare administration or a related field (or equivalent experience).Extensive knowledge of healthcare operations, regulations, and financial management.Strong leadership and organizational skills.Excellent communication and interpersonal skills.Ability to analyze data, make informed decisions, and solve complex problems.Experience in managing and leading a team in a healthcare setting is preferred.
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Medical Representative

Sunshine Manpower Solution And Services

Medical Services Product Sales Medical Sales Walk in
Responsible for providing correct & effective communication to existing & prospective customers about products & their applications in various steps of surgical procedures Responsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choice Responsible for collecting field level data as required Responsible for identifying customer needs and closing sales calls to achieve territory targets Ability to drive market creation initiatives under the guidance of company account manager Responsible for maintaining effective distribution management
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Hiring For Service Engineer

Corporate Employment Services

  • 1 yrs
  • 6.0 Lac/Yr
  • Noida
Plant Maintenance Medical Equipment Technician Activities Machine Maintenance Utility Maintenance Preventive Maintenance After Sales Service Travel Arrangements Service Engineer Electrical Engineer Switchgear Transformer
Service Engineer is primarily responsible for installing, maintaining, and repairing equipment, machinery, or systems. Specifically, their work involves the installation of transformers and switchgear, as well as conducting preventative maintenance and repairs to ensure maximum equipment uptime. Additionally, the Service Engineer is responsible for tracking maintenance records to monitor the health and performance of the equipment.Key Responsibilities:1. Involving in the initial installation of equipment or systems at a clients site. This includes setting up, configuring, and ensuring that the equipment installed and operates according to specifications.2. Handling customer complaints and allocating manpower to resolve issues promptly, especially for AMC clients.3. Tracking the warranty and non-warranty complaints of transformers and switchgears.4. Ensure proper tracking of AMC customers and adherence to quarterly and half-yearly service schedules.5. Performing routine maintenance checks to prevent equipment breakdowns, ensuring everything operates smoothly. This involves tests, cleaning, adjusting, or replacing parts before they fail.6. Ensure proper tracking of AMC customers and adherence to quarterly and half-yearly service schedules.7. When equipment malfunctions, service engineers need to diagnose the problem quickly perform necessary tests or repairs or replace the part if necessary.8. Respond to customer complaints quickly and allocate manpower or attend by own to resolve issues promptly.9. Directly interaction with customers, explaining technical details, offering solutions, and providing training on how to use and maintain the equipment properly.10. Prepare detailed service reports documenting issues, solutions provided, and any recommendations for future actions.11. Service engineers often provide feedback to product development teams based on their field experience, helping to improve future products.12. Service engineers ensuring that critical equipment and systems function properly, minimizing downtime, and maximizing efficiency.Education and Experience Requirements.Education: Diploma in Electrical is required.Experience: A minimum of 2-3 years of professional experience, with at least 1 years in a service engineer role. Experience in managing teams and resources is essential. The candidate should have a proven track record of meeting deadlines and improving team performance.Industry Experience: Transformer & Switchgear service experience or in the industry relevant to the role is often required.Certifications: Electrical supervisor license is mandatory.Skills: Strong leadership, communication, and problem-solving skills are essential. The ability to motivate and mentor team members, manage conflicts, and lead through change is crucial.Work Experience:1. Experience in transformer and OLTC operations, including preventive maintenance, handling breakdowns, and managing parallel operations of transformers.2. Skilled in locating and rectifying all types of HV & LV panels and cable faults, including performing HV & LV cable joint sand terminations.3. Proficient in working with High- and low-tension switchgear such as VCB, SF6, RMU LBS, ACB, MCB, ELCB, MCCB, MOCB, OCB, VCB, and RCCB.4. Experienced in testing all types of electrical equipments, Protection and auxiliary relays and proficient in using electrical instruments like Megger, Hi-Pot test kit CRM, Time interval, Single -three phase relay test kit, Multimeter, earth tester, and phase sequence meter etc,5. Extensive knowledge of safety procedures and operations in the electrical field.6. Extensive knowledge of type of work permit and related compliance.Reporting StructureReporting to: Team LeaderResponsible for day-to-day tasks, field service operations, troubleshooting, maintenance, and customer interactions.Performance Metrics: Complaints: [e.g., nos of complaints attended for the week / month VS actual registered complaints] Execution plan: [e.g., Plan v/s actual achievement) Travel expenses and services: Have to submit the travel expenses and service reports immediately after completion of the work. Customer Satisfaction: [e.g., Customer feedback]Challenges and Solutions:Challenges:Service engineers often deal with complex machinery or systems that require deep technical knowledge and troubleshooting skills.Balancing multiple service calls, handling emergencies, and meeting tight deadlines can be overwhelming.Customers often expect quick resolutions and may not understand the technical constraints, leading to dissatisfaction.Service engineers often need to travel to different locations, which can be exhausting and time-consuming, especially in remote areas.Working in hazardous environments or with dangerous equipment poses significant safety risks.Keeping up with and accurately documenting service activities, issues, and resolutions can be time-consuming but is essential for future reference.Lack of necessary parts during service calls can lead to delays in fixing issues Miscommunication between the service engineer, customers, and the support team can lead to inefficiencies and errors.Solutions:Continuous training and certification programs to keep engineers up-to-date with the latest technologies and systems. Access to a comprehensive knowledge base or a team of experts for consultation can also be beneficial.Clear communication and setting realistic expectations with customers is key. Providing regular updates and explaining the process can help manage customer expectations.Optimizing travel routes, providing reliable transportation, and ensuring that engineers / technicians have all necessary tools and parts before leaving for a job can reduce travel- related stress.Comprehensive safety training, regular drills, and ensuring all safety protocols and personal protective equipment (PPE) are in place and used correctly. Conducting regular safety audits can also prevent accidents.Utilizing digital tools and apps that simplify the documentation process and allow for quick entry of service reports can streamline this task.Establishing a robust inventory management system and ensuring that commonly used parts are readily available can minimize delays. Partnering with suppliers for quick delivery of rare parts is also beneficial.Work Environment and Conditions:Work Environment: The Service Engineer role is typically based on-site and office for specific time. However, the position is hybrid work options, allowing for a combination of remote and in-office work depending on the job needs.Travel Requirements: The traveling primarily for installing, maintaining, and repairing equipment, machinery, or systems. Travel is generally expected to be within the region but could occasionally extend to other locations depending on work demands.Work Hours: Standard working hours are from 9 AM to 6 PM, Monday through Saturday, but flexibility may be required to meet work deadlines, including occasional evenings or weekends.
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