Manager CRM Graduate Jobs in Chennai

Skill & Experience 4-8 years of CRM or email marketing expertiseGood communication skills and ability to lead CRM initiatives independentlyGood knowledge of Adobe Campaign Classic is mandatoryAble to develop and build segments within a marketing automation platformExpertise in driving customer engagement through dynamic email, push, in-app messaging, and SMS on Adobe Campaign Classic.Competency in coding JavaScript, HTML and CSS is desirable Ability to work in a fast-paced, high-growth environmentA desire to work across multiple channels and to be involved in designing and ndelivering marketing automationKnowledge/experience of rolling contract/ Saas/e-commerce business highly desirable. Experience of working in a multinational / multi-market organisation is highly desirable

Job Description App Sales Executive (SEO Promotion) NowFloats TechnologiesAbout NowFloats:NowFloats Technologies is Relaince Groups of Companies provides digital enablement solutions that help businesses grow online through automated websites, SEO-driven content tools, and digital marketing products. We work with SMEs, retailers, and service providers to boost their online visibility and customer reach.Role: App Sales Executive (SEO Promotion)Location: CHENNAIExperience: 03 years (Freshers with strong communication skills are welcome)Employment Type: Full-timeKey Responsibilities:Promote and sell NowFloats digital solutions, including the business app, SEO promotion tools, and online visibility packages.Identify potential small and medium businesses (SMBs) and pitch the value of SEO-based online growth.Conduct product demonstrations and assist customers in understanding how the NowFloats app can improve their digital presence.Manage the entire sales cycle: lead generation pitching closing onboarding.Meet weekly and monthly sales targets.Maintain strong customer relationships and ensure seamless onboarding and service adoption.Collaborate with internal teams to ensure clients receive the right support and training.Required Skills & Qualifications:Strong communication and persuasion skills.Basic understanding of SEO, digital marketing, or willingness to learn.Ability to explain app features and digital solutions in simple, clear language.Target-driven, self-motivated, and comfortable with field or tele-sales (as applicable).Good presentation and customer-handling skills.Smartphone and basic tech proficiency.What We Offer:Attractive salary + performance incentives.Training on SEO, digital marketing, and product sales.Career growth opportunities within NowFloats tech and sales teams.Dynamic, fast-paced work environment.

As a Voice Process Executive in Valasaravakkam, Chennai, you will be responsible for handling inbound and outbound calls to assist customers with inquiries and provide support. You will need to effectively communicate with customers to resolve issues and provide information about products or services.Key responsibilities include answering calls professionally, addressing customer inquiries and resolving complaints, following call scripts when necessary, and maintaining customer satisfaction by providing excellent service. You will also need to accurately document customer interactions and update records in the system.To excel in this role, you should have excellent communication skills, a customer-focused mindset, and the ability to multitask effectively. A graduate degree is required for this position, and previous experience in a customer service or call center role is preferred but not mandatory. Additionally, you should be able to work well in a fast-paced environment, be detail-oriented, and have strong problem-solving skills. Flexibility in working hours may be required for this full-time position.

CASE MANAGEMENT1.Entering new cases into assignment list2.Maintain & organize physical & digital files for each caseDOCUMENT MANAGEMENTPrepare & submit the property related required documentsObtaining necessary documents from relevant authorities & source including applications for missing documentsEnsure all documents are handled & stored in compliance with company policies & legal requirementsCOMMUNICATION & COORDINATIONCommunicate with external parties, such as property owners,tenants or representatives to obtain necessary documentationProvide regular updates on case progress to property owners or their representative

About the Role:This role requires a strong understanding of Industrial IoT (IIoT), smart factory solutions, automation, and digital transformation in manufacturing. The ideal candidate will be responsible for new business development, client acquisition, account management, and revenue generation from customers in the South Indian market. (Karnataka, Tamil Nadu, Andhra Pradesh & Telangana).Key Responsibilities:Sales & Business Development Identify and engage potential customers in manufacturing, automotive, oil & gas, energy, and other industrial sectors for IIoT solutions. Develop and execute a territory-specific sales strategy to expand market presence. Generate leads, schedule meetings, and conduct product demos to showcase IIoT solutions. Convert prospects into long-term clients by understanding their pain points and offering Standard/tailored IoT solutions. Meet and exceed sales targets, revenue goals, and market penetration KPIs. Build and maintain strong relationships with key decision-makers (CXOs, Plant Heads, IT Managers, etc.). Work closely with technical teams to provide IIoT solutions based on customer needs. Ensure seamless post-sales support and account management for long-term business growth. Identify upsell and cross-sell opportunities for existing accounts.Market Research & Competitor Analysis Stay updated on market trends, competitor offerings, and emerging IIoT technologies. Provide feedback to the product and marketing teams to refine offerings and improve value propositions. Represent the company at industry conferences, trade shows, and networking events to enhance brand visibility. Maintain accurate records of sales activities using CRM tools and provide weekly/monthly sales reports to management.Required Skills & Qualifications: 4-7 years of experience in B2B sales, preferably in Industrial IoT, automation, or industrial technology solutions. Proven track record in selling IIoT solutions, SaaS platforms, automation software, or smart factory solutions. Strong understanding of manufacturing operations, Industry 4.0, predictive maintenance, remote monitoring, and digital transformation. Excellent communication, negotiation, and presentation skills. Ability to analyze customer pain points and propose tailored technology solutions. Willingness to travel extensively across the South region for client meetings and industry events.Preferred Qualifications: Experience working with PLC/SCADA, IoT analytics. Knowledge of industrial communication protocols such as Modbus, OPC UA, MTConnect. Prior experience in selling to large manufacturing plants, automotive OEMs or smart factories. Engineering background (B.E/B. Tech in Electronics, Instrumentation, Mechanical, or Computer Science) is a plus.For more information, please visit our website and social media pages. Website: www.sfHawk.com Instagram: Smarter Factory Solutions (@sfhawk_) LinkedIn: sfHawk LinkedIn

-Scan and analyze the current and past database of queries, requests, and complaints across platforms, synthesizing insights to understand customer concerns. -Conduct root cause analysis to identify areas for prevention or correction across various verticals based on the scanning results. -Utilize CRM technology and relevant tools to gather, interpret, and manage data points, ensuring effective execution of CRM activities for Malabar Gold & Diamonds. -Oversee the setup of CRM software in new stores, ensuring seamless integration and functionality while coordinating with the technical team. -Train store staff on CRM operations, emphasizing the benefits, processes, and importance of generating in-store data to enhance customer engagement. - Monitor CRM performance, analyzing metrics related to customer satisfaction, retention, and loyalty, and report findings to senior management for strategy refinement.

ROLES:Delivering the overall business for the region.Responsible for managing the customer relationships in the region and on ground execution of the key strategy business imperatives.Plan and strategize the business targets for the whole month analysing the past performance of the team.RESPONSIBILITY:Develop Sales Strategies and set sales target for the whole team.Recruit salesforce, manage them and train them as per the company's requirements.Analyze the market trends and monitor sales performance from time to time.Ensure accurate sales forecasting and account planning on weekly or monthly basis as per company's requirements.Identify new customers and build healthy customer relationship base.Implement market campaigns.REQUIREMENTS:Must be a Graduate holding Bachelors degree in Business Administration or B.Com degree from any recognised university.Must have a qualified Masters degree from a recognized university.Have at least 5 years experience in FMCG sales management.Have worked as Sales Representative or Area Sales Manager in the past.organizations at FMCG INDUSTRY.Have a proven track record of meeting sales targets at FMCG INDUSTRY

RolesDelivering the overall business for the region.Responsible for managing the customer relationships in the region and on ground execution of the key strategy business imperatives.Plan and strategize the business targets for the whole month analysing the past performance of the team.ResponsibilityDevelop Sales Strategies and set sales target for the whole team.Recruit salesforce, manage them and train them as per the company's requirements.Analyze the market trends and monitor sales performance from time to time.Ensure accurate sales forecasting and account planning on weekly or monthly basis as per company's requirements.Identify new customers and build healthy customer relationship base.Implement market campaigns.

Dear candidates ,We are hiring for Banca Channel ( Team handling )role.Role & responsibilitiesHandle Sales team of a particular State/Region as a whole which includes Managers and Front-Line Sales Team.Drive sales and achieve targets through the bank branches.Achieving sales targetsActivate & Penetrate branches for Insurance SalesArranging training programs for bank staff on products and selling skillsIncreasing productivity of bank branchRelationship Management.EducationUG: Any GraduateExperience required: minimum 2 year in life insurance(team handling)CTC: 8 to 10lpa + IncentiveKindly mail on Skywingsadvisors9@gmail.com & contact on 7302599921RegardsJyoti Verma

Key Responsibility Area: Achieve monthly partner lead generation and closure targets. Development and appointing of new partners for greytHR. Managing existing and new partners Managing existing and new partners Generating qualified leads through partners across locations Interfacing with internal Greytip Sales team for timely action on partner leads Ensuring CRM is updated daily with daily activities and with correct details. Assist partner in maintaining leads and opportunities in CRM. Daily, weekly, and monthly reporting to managerEligibility Criteria: Minimum 4-6 years in Channel role for any IT/Ites sales in Bangalore Managing channel partners across different locations Network of potential partners in Bangalore. Assisting in the lead generation process of partners Plan and execute marketing activities with partner for lead generation. Ability to give product demos for customers and drive closures

Building and maintaining profitable relationships with key customers.Resolving customer complaints quickly and efficiently.Meeting with managers in the organization to plan strategically.Understanding key customer individual needs and addressing these.

Hiring for 3 Customer Relationship Manager Jobs in Chennai, Tamil Nadu,Banking Officer,Financial Services,Health Insurance Counselor,Mutual Funds Sales,Stock Broking, with minimum 1 Year Experience,Required Educational Qualification is : Other Bachelor Degree with Good knowledge in Customer Relationship,Siebel,Marketing,MS CRM, Banking Officer,Financial Services,Health Insurance Counselor,Mutual Funds Sales,Stock Broking etc.Weekly 2 days offOther Benefits PF

Roles & Responsibilities Responsible for establishing existing accounts and identifying new accounts. Must work with estimating to develop pricing and proposals, and negotiate contracts. Develop plans to business from Key Accounts and provide management with requiredinformation for pricing decisions and product development. Develop close customer relationships with Key decision makers in purchasing,technology, and at the customer end. Good knowledge in working with internal ERP.Required Skills Developing growth strategies and plans to generate potential new opportunities inthe IT Industry. Developing and managing relationships with potential clients, influencers and keystakeholders Managing and retaining relationships with existing clients and improve loyaltystrategies. Through the in-depth understanding of clients needs, identifying new opportunitiesand emerging markets and the dynamics of market. Managing proposals, quotations, bids and tenders. Identifying and mapping business strengths and customers requirement in varioussectors. Market research and capturing on viable business growth and emerging trends. Participating in new business contract negotiations, drafting and reviewing contracts Continually developing employers brand and building increasing awareness in themarket. Excellent communication and presentation skills Excellent leadership and strategic thinking skills and demonstrate high level ofintegrity. Able to work effectively and responsibly and collaborate effectively with operationsteam. Experience with design and implementation of business development strategy for theERP, e-commerce, Mobile Application, POS, CRM, etc.Desired Candidate Profile Minimum two years of experience in filed sales in IT industry. Proficiency in speaking Tamil, English and Hindi is preferred. Should have two-wheeler and laptop.

Position DescriptionA CRM Manager, or Customer Relations Manager, ensures that representatives who answer phones and handle customers are well-trained, that the phone lines are adequately manned and that customer complaints are resolved.Essential Duties and Responsibilities of a CRM ManagerSupervises customer service representatives.Ensures that customers receive the quickest service possible.Assists representatives in handling disappointed customers.Determines a course of action to resolve customer problems.Interacts with customers using phone, fax, email, the company website and in person.Provides assistance to representatives during extremely busy times.Ensures that customer service representatives follow all company policies and procedures when dealing with customers.Collects customer payments.Issues customer refunds.Takes customer complaints to upper management when necessary.Interacts with vendors.Coordinates employee meetings, parties and continuing education.Generates reports for upper management.Helps create, update and maintain call script for representatives.Maintains database of customers for follow up.Ensures a seamless process flow from the customers initial order to the delivery of products and services.Uses social media to help promote the companys products and services.Reviews customer evaluations in regards to service representatives work and looks for areas that need improvement.Trains newly hired customer service representatives.Trains representatives on new equipment and software.Approves employees time sheets for payroll.Listens to recordings of representatives interacting with customers and uses the recordings to enhance training or offer necessary correction.Trains representatives on new product and service offerings as well as special sales and promotions.Analyzes the results of direct mail marketing and email campaigns.Helps develop new products, services and promotions based on customer preferences.Meets de

We are seeking an experienced Sr. Manager NRI Sales to manage inbound and outbound NRI sales leads and drive property sales across international markets. The role involves client advisory, relationship management, coordination across internal teams, and delivering a seamless end-to-end sales experience for NRI customers aligned with their investment goals.Key Responsibilities:Handle inbound and outbound NRI sales leads through digital platforms, referrals, and channel partnersUnderstand client requirements and recommend suitable properties based on investment objectivesCommunicate project USPs, pricing, payment plans, legal processes, and handover timelines clearly to NRI clientsCoordinate virtual site visits and manage communications across multiple time zonesBuild and maintain long-term client relationships through personalized engagementWork closely with CRM, Legal, and Documentation teams for smooth post-sales supportTrack sales pipeline, update CRM systems, and submit weekly performance reports to the HODStay updated on real estate market trends and NRI-specific compliance regulationsRequired Skills & Qualifications:8+ years of experience in real estate sales, with strong exposure to NRI clienteleProven experience in managing international customers and virtual sales processesStrong communication, negotiation, and relationship-building skillsGraduation/Post-Graduation in Business, Marketing, or a related fieldPrior exposure to international real estate exhibitions or NRI campaigns is an added advantageUS Visa holder candidates will be given preference

RolesDelivering the overall business for the region.Responsible for managing the customer relationships in the region and on ground execution of the key strategy business imperatives.Plan and strategize the business targets for the whole month analysing the past performance of the team.ResponsibilityDevelop Sales Strategies and set sales target for the whole team.Recruit salesforce, manage them and train them as per the company's requirements.Analyze the market trends and monitor sales performance from time to time.Ensure accurate sales forecasting and account planning on weekly or monthly basis as per company's requirements.Identify new customers and build healthy customer relationship base.Implement market campaigns.

Role and Responsibilities: Develop new business and long term account opportunities through prospecting using a variety of lead generation methods. Very strong in Presentation and demo also handled E2E sales cycle. Travel to customer sites and tradeshows to promote companys products and services. Establish strong customer relationships by providing accurate and timely information to customers regarding inquiries such as product features, pricing, quotes, and issues/concerns. Complete RFP's and preparation of commercial proposals Follow up on submissions, negotiate and close business. Be aware of organizational growth initiatives regarding market and target customer segments, and the companys potential to meet customer needs Oversee, maintain and upgrade existing accounts to ensure ongoing client satisfaction. Present product / services matching the prospect needs Ensure accurate and complete information is captured in CRM. Perform data quality checks routinely. Achieve weekly, monthly, and quarterly pipeline funnel building targets and new account acquisition targetsSkills and Competencies: At least 2-5 years of sales experience selling in the B2B segment. and consistently achieved/exceeded sales targets Experience in the Software domain, preferably in a cloud-based platform with the SaaS model. Experience in the HR & Payroll domain will be value-added. Thorough understanding/appreciation of software product sales. Must be extremely effective at initiating high-level contacts in accounts and have strong presentation skills to close the sale. Ability to generate leads and build the business in a wide-open market.Education and Technical Proficiency Graduate, MBA preferred Should have worked with at least one CRM software for planning and recording sales activities. Excellent verbal and written English communication skills. Self-starter, goal oriented, and ability to work independently to meet company objectives.