KPO Job Vacancies in Malad East

HIRING FOR TOP BPO in MumbaiInternational Voice Process, Customer Service ProcessShould have GOOD ENGLISH Verbal Communication Skills24*7 Rotational Shift and rotational week offCALL / WHATSAPP @Note - Fresher and Experienced Both Can Apply

Job Description for Customer Care Executive for Golden Chemist: 01. B.SC Pharma & M.SC Pharma Preferred. Primary Pharmacy phone coverage answering calls and handling to resolution. Answer assertion benefit questions from callers on both group and individual pharmacy products. 02. Providing client service and timely responses to customers via phone, online chat, and email.03. Guide and educate customers on their prescription benefits, use of plan, formulary, premiums and status of orders and claims or inquiries.04. Make outbound calls to customers on prescription orders and payment issues.05. Performs related duties: a. Reviews, updates and become familiar with new and revised benefit information, drug information or claim processing procedures.b. Be familiar with drug names and recognize new drugs as they are released and added to the ODS drug list.c. Resolve and record complaints, coverage determinations, appeals, and inquiries.d. Provide timely follow up and return calls when these are required.e. Answer calls within service level time.06. Ability to meet all CMS (Centre of Medicare & Medicaid Services) guidelines/deadlines as it pertains to Pharmacy benefits management.07. Performs special projects as assigned by Supervisor or Team Leader.08. Maintain the individual daily logs.09. Communication / Issue escalation to seniors if there is any in a timely manner.10. Excellent verbal and written communication skills and ability to interact professionally, patiently, and courteously with customers over the phone.11. Ability to work well under pressure with frequent interruptions and shifting priorities.12. Maintain confidentiality and project a professional business presence and appearance.13. Demonstrated ability to handle difficult, angry calls and benefits issues with little assistance.14. Ability to come to work on time and on a daily basis.

Job Role: Non Voice / Email Process / Backend / Voice/ BPO/ BackofficeDomestic & International Both/ Back Office / Work from home / Work From Office / Data Entry. Industry Type BPO, Call Centre, ITeSFunctional Area ITES, BPO, KPO, LPO, Customer Service, OperationsRole Fresher/ExpNote: Any Bachelor , 12th or Diploma Engineer Candidate Can Apply.Work From Office / Work From Home Are AvailableJob Types: Full-time, Regular / PermanentSalary: 10,000.00 - 20,000.00 per monthHurry Up Apply now immediately joining

Job Openings for Bpo & Kpo for Freshers in Mumbai Thane,Airoli & ,Andheri Sakinaka Having Educational Qualification of : Hsc Passed & Graduate Fresher N Experience Candidate Good Knowledge N Good Communication Skills Etc.with Sat- Sun Fixed Offpickup & Drop Provided By Company for Night Shifts Candidatesfor More Details Contact Hr Sneha

Job profile: process the documents only and hardly calls will be there designation is Account Receivable Required good communication skills