Array ( [0] => it-support-executive [1] => malad-west-mumbai ) IT Support Executive Jobs in Malad West,IT Support Executive Job Vacancies in Malad West Maharashtra

IT Support Executive Job Vacancies in Malad West

Technical Support Executive

Quick Recruitments

  • 1 - 2 yrs
  • 2.3 Lac/Yr
  • Malad West Mumbai
Technical Support Customer Care Customer Support Customer Service Technical Consultant Technical Helpdesk Customer Support Specialist Client Relationship Customer Relationship
Job Openings for 100 Technical support executive Jobs with minimum 1 Year Experience in Malad West Mumbai having Educational qualification of : Higher Secondary with Good knowledge in Technical Support etc.
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Malad West Mumbai
SLA Timelines IT Support Advance Excel Problem Resolution Basic Knowledge Of SQL L1 Technical Support Engineer L2 Support Engineer Servicenow Jira Freshdesk Zendesk
Customer Support Executive: ( fresher-2 yrs)Job Title: Customer Support ExecutiveExperience Required: Fresher or 1 Year aboveDepartment: IT / Technical SupportEmployment Type: Full-timeJob SummaryWe are seeking an Customer Support Executive with strong problem-solving skills and good communication abilities. The candidate will be responsible for handling technical queries, troubleshooting issues, and supporting users by using data tools such as SQL and Advanced Excel.Key ResponsibilitiesProvide Level 1 / Level 2 IT support to users via call, email, and ticketing systemsTroubleshoot hardware, software, network, and application-related issuesHandle and resolve IT support tickets within SLA timelinesUse basic SQL queries to fetch, verify, and analyze system or user dataCreate and maintain reports using Advanced Excel (Pivot Tables, Lookups, formulas)Assist users with system access, password resets, and application issuesCoordinate with higher-level technical teams for unresolved issuesDocument issues, solutions, and troubleshooting steps clearlyEnsure professional and clear communication with end users in EnglishRequired Skills & QualificationsBasic experience in IT Support / Technical SupportGood English communication skills (spoken & written)Basic knowledge of SQL (SELECT, WHERE, simple JOINs)knowledge of Advanced MS ExcelUnderstanding of Windows OS, basic networking, and applicationsAbility to handle multiple tickets and prioritize tasksCustomer-focused and solution-oriented mindsetPreferred Skills (Optional)Experience with ticketing tools (ServiceNow, Jira, Freshdesk, Zendesk)Knowledge of Active Directory or user access managementBasic understanding of ITIL processesResumes can be shared to mittal@techturmeric.comImmediate joiner n residing in western line will be highly preferred for interview
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  • 4 - 6 yrs
  • 4.5 Lac/Yr
  • Nerul Navi Mumbai
MS Office 365 Outlook Google Webmaster Team Motivation Networking
About Pyramid Technical Services Pvt. Ltd.Pyramid Technical Services Pvt. Ltd. is a leading engineering and technology solutions company providing end-to-end support in design, procurement, and project execution. We are committed to innovation, reliability, and operational excellence across all our business functions.We are looking for a dedicated and proactive IT Support Executive to join our team and ensure seamless operation of our IT infrastructure across departments.________________________________________Job BriefThe IT Support Executive will serve as the first point of contact for all internal employees experiencing technical issues related to computer systems, hardware, software, and networking. The role requires strong technical knowledge, attention to detail, and excellent communication skills to resolve issues efficiently while maintaining a high level of user satisfaction.________________________________________Key Responsibilities1. Provide first-level technical support (in-person, phone, and email) for all IT-related issues, including hardware, software, network, and applications.2. Diagnose and resolve problems related to desktops, laptops, mobile devices, operating systems (Windows/macOS), and Microsoft Office Suite.3. Troubleshoot network connectivity issues (LAN/WAN, Wi-Fi, VPN) and escalate complex issues to internal or external IT teams/vendors.4. Install, configure, and maintain computer hardware (printers, scanners, peripherals) and software applications.5. Perform regular system updates, patches, and data backups to ensure integrity and security.6. Maintain an up-to-date inventory of all IT assets, hardware, and software licenses.7. Assist in onboarding and offboarding processes setting up or decommissioning IT equipment for employees.8. Document technical issues, resolutions, and create knowledge base articles for internal reference.9. Coordinate with external vendors and service providers for hardware repairs, software licensing, and IT-related procurement.10. Monitor system performance and proactively identify potential issues before they impact operations.11. Ensure antivirus, firewall, and other endpoint security systems are up-to-date and functioning properly.12. Support email account management, user access control, and password reset requests in line with IT policies.13. Assist in implementing and maintaining company-wide IT policies, data security protocols, and user awareness initiatives.14. Provide basic IT training and guidance to employees to enhance system usage efficiency.________________________________________Requirements & Skills1. Hands-on experience supporting Microsoft 365 / Office 365 (Outlook, Word, Excel, PowerPoint, Teams) or Google Workspace (Gmail, Docs, Drive).2. Strong working knowledge of Windows and/or macOS operating systems.3. Basic understanding of networking concepts such as TCP/IP, DNS, and DHCP.4. Proficiency in installation, configuration, and troubleshooting of desktops, laptops, and peripherals.5. Excellent analytical and problem-solving abilities.6. Strong verbal and written communication skills to explain technical concepts clearly to non-technical users.7. Customer-focused attitude with patience and empathy when handling support requests.8. Ability to work independently, prioritize multiple tasks, and perform well under pressure.________________________________________Why Join Pyramid Opportunity to work in a growing, technology-driven organization. Exposure to diverse IT infrastructure and systems. Collaborative and supportive work environment that encourages growth and learning.
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IT Support Executive

A2P Mobility Solutions

  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Ambernath East Thane
Information Technology Engineer
Production support IT support engineer providing 24 /7 expert technical support and consultation for Windows based operating systems. Position also requires significant experience with DNS, Web application, Emailing systems, IIS, Database Administration, Desk / C panel and other web control panels. Position conducts and coordinates the analysis, planning and implementation of systems software and/or hardware. Analyzes, designs, tests, debugs, maintains, modifies and documents operating systems. Defines systems hardware and/or hardware requirements and determines systems specifications and/or customizations. Coordinates the design of subsystems and integration of total systems. Identifies and resolves highly complex problems. Provides direction and/or guidance to less experienced staffResponsibilities: Manage multiple database, http, ftp, and mail servers Install, configure, maintain, and upgrade server software Install and configure off-the-shelf applications Oversee security issues and backup plans Support and maintain legacy platforms Acquire new platforms as needed Develop and refine support team escalation procedures Work towards platform hardware/software standardization Bridge web and in house hardware. Report on current and projected status of all platforms Interact with in-house staff and management as well as outside consultants, vendors, and support teams. Participate in long-term strategic decision-making regarding web activities. Taking ownership of technical issues, and working with our development group to resolvemore advanced issues when necessaryAdditional responsibilities include: Resolving escalated customer complaints without the need for team lead intervention Documenting troubleshooting and problem resolution steps Participation in providing training to customers as required Supporting internal / external IT related issues Work with a team to automate management tasks, streamline processes
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  • 1 - 5 yrs
  • 2.5 Lac/Yr
  • Mumbai
Network+ Zendesk Certifications Such AS CompTIA A+ Microsoft Certified Solutions Expert (MCSE) ServiceNow Experience With Scripting
Job SummaryWe are seeking a detail-oriented and customer-focused Technical Support Engineer to join our support team. This role involves resolving technical issues, guiding users through product functionalities, and collaborating with various teams to deliver high-quality solutions. The ideal candidate will have a strong technical background, excellent communication skills, and a passion for helping others.Key Responsibilities1. Troubleshooting and Issue Resolution:o Respond to customer inquiries, diagnose technical problems, and provide step-by-step guidance.o Analyze, troubleshoot, and resolve hardware, software, and network-related issues.o Escalate complex issues to appropriate teams, ensuring timely and efficient resolution.2. Customer Interaction:o Provide excellent customer service by communicating effectively with clients to understand and resolve their issues.o Educate customers on product features, best practices, and troubleshooting techniques.3. Documentation and Reporting:o Document all support activities, including troubleshooting steps, resolutions, and client feedback.o Contribute to the knowledge base by creating and updating FAQs, manuals, and technical support documentation.4. Product and Process Improvement:o Identify patterns in customer issues and provide feedback to product and engineering teams for improvement.o Actively participate in team meetings to share insights, learnings, and suggestions for enhancing the support process.5. Collaboration and Continuous Learning:o Work closely with cross-functional teams (development, quality assurance, product management) to resolve issues and improve customer satisfaction.o Stay updated on the latest industry trends, tools, and technologies.Required Qualifications Bachelors degree in Computer Science, Engineering, or a related field. Proven experience in technical support, IT support, or related field. Proficiency in diagnosing software and hardware issues. Strong knowledge
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IT Support Executive

Algoiq Software Solutions Pvt Ltd

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Virar West Mumbai
Desktop Support IT Helpdesk IT Service Desk IT Software Service
1. Installation of EXE & Web-Based Software at Client PC/ Server Machine.2. Troubleshooting for Software Related issues.3. Attend support calls and resolve issues that arrived at the client's side.4. Create a ticket for each and every problem and get it resolved as soon as possible.5. Co-ordinate with the IT member for new implementation and close support tickets.
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IT Support Executive

Ace Skills Edutech

  • 1 - 3 yrs
  • 7.0 Lac/Yr
  • Mumbai
Hardware Networking IT Helpdesk IT Service Desk IT Infrastructure Support LAN Support Walk in
IT Support Housing Finance MumbaiJob Responsibility:Collaborate with the procurement team to acquire IT assetsMaintain in place IT asset tracking system to monitor the location, status, and lifecycle of all assetsMaintain relationships with IT vendors, negotiate contracts, and stay informed about new technologies and industry trends.Installing & configuration of network serversCoordinate the deployment of IT assets to end-usersConduct regular audits to verify the accuracy of asset recordsShould be responsible for implementing, configuration & Troubleshooting of networks & devices supplied by the companyKey Skills: Key Skills:Ability to work independently and as part of the team and strong communication skillsExcellent problem-solving and troubleshooting skillsHighly motivated, self-sufficient and ability to learn quicklyMandatory:Proven experience in IT asset management, networking role.proficient in networking and infrastructureIndustry: OpenGender: OpenExperience: 1-3 Years of experienceJob Location: Andheri, Mumbai (Head Office)Working Days: 6 daysQualification: B.Tech/B.E. in Any SpecializationNotice Period: Immediate to 30 days onlyRelocation candidates: NO
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Opening For IT Support Executive

Creative Consultant & Contractor

IT Helpdesk IT Service Desk SQL Database Administrator Backup Management MS Office Package Walk in
We have job opportunity for the post of IT Customer Support executive at Mumbai, Nagpur, N Gandhidham, candidate who are fresher or experienced both accepted, company will give training for fresher n salary also will give ,
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IT Support Executive

Lead India Private lltd

Hardware Networking Desktop Support IT Helpdesk IT Service Desk IT Infrastructure Support LAN Support IT Support Work From Home Walk in
Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
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IT Support Executive

Lead India Private lltd

Hardware Networking Desktop Support IT Helpdesk IT Service Desk IT Infrastructure Support LAN Support Work From Home Walk in
Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
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IT Support Executive

Lead India Private lltd

Hardware Networking Desktop Support IT Helpdesk IT Service Desk IT Infrastructure Support LAN Support Work From Home Walk in
Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
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