Responsible for managing firmwide system related activities Point of contact for any system related issues Developing methods and tools to test and implement new LAN/WAN equipment Provide technical support and resolve any software and hardware problems related to storage devices and servers New accounts set-up and active directory administration Design new computer systems system and server performance Run reports on system performance Optimise processes and lead process improvement Manage staff and user credentials and frameworks Troubleshoot technical issues Create and implement training for staff as and when needed Coordinate and provide support for Firewall and network system Ensure systems are secure and protected from breach or viruses Risk mitigation planning