Import Executive Job Vacancies in Ashram Road

Excel knowledgebasic computer knowledgeEnglish communication

Handle Import shipments from various foreign countries and coordinate with logistics agency and custom agentCoordinate with customer for their order requirements and prepare the required paperworkGood communication skills( English, Gujarati, Hindi)

Handle Import shipments from various foreign countries and coordinate with logistics agency and custom agentCoordinate with customer for their order requirements and prepare the required paperworkGood communication skills( English, Gujarati, Hindi)

Exporters should seriously consider having the freight forwarder handle the formidable amount of documentation that exporting requires; freight forwarders are specialists in this process. The following documents are commonly used in exporting; which of them are actually used in each case depends on the requirements of both our government and the government of the importing country.

- The main responsibility of an Export and Import Executive is to foresee the movement of goods between the home country and other countries.- Coordination with DGFT, Ice gate Knowledge, Awareness of transportation rate and other coordination.- Coordinating and managing import and export operations to ensure smooth and efficient transactions for our client.- Conduct market research to identify potential suppliers and buyer.- Coordinate with supplier to ensure quality standards, and timely delivery.- Promptly addressing client inquiries and resolving any shipping-related issues.- Maintain accurate records of import/export transactions, including invoices, packing lists, shipping documents, and customs declarations.

Handling import management by own Must be good into english communication Maintain control and ensure regulations to all import processEvaluate all items of import and ensure accuracy in all values and collaborate Provide clearance of all imports and maintain required documents.

The Candidate will be responsible for managing the Imports right from preparing Purchase Order , Correspondence with Shipper for Shipment, Approving the Import Docs, Checking the Status of Arrival of Containers, Noting of Docs, Release of Docs from Bank, Release of Cargo from Customs etc. Also the Candidate will be responsible for ensure the material is as per Contract and if any deviation correspond with Supplier.

FEMALE CANDIDATE ONLYWe are seeking a detail-oriented and customer-focused Executive to join our International Call and Email Support team. The ideal candidate will have excellent communication skills, a professional demeanor, and the ability to handle complex customer inquiries from international clients efficiently.Key Responsibilities:- Handle inbound and outbound international calls, ensuring prompt and courteous service.- Respond to customer emails in a timely and professional manner, addressing inquiries, resolving issues, and providing product or service information.- Maintain and update customer records accurately in the CRM system.- Work closely with other departments to resolve complex customer issues and escalate cases when necessary.- Monitor and follow up on pending customer issues to ensure timely resolution.- Stay updated on company products, services, and policies to provide accurate information to customers.- Identify and report trends in customer issues to help improve processes and customer satisfaction.- Participate in training sessions and team meetings to stay current on best practices and new procedures.

1. Collaborating with clients to understand their import requirements and provide consultation on import procedures, regulations, and documentation.2. Coordinating with overseas agents and suppliers to ensure timely collection and delivery of goods.3. Managing the entire import process including booking, shipping, documentation, and customs clearance.4. Liaising with customs authorities to ensure compliance with import regulations and obtain necessary permits and licenses.5. Verifying and reviewing import documentation such as commercial invoices, packing lists, and bills of lading to ensure accuracy and completeness.6. Calculating and processing duties, taxes, and other import fees to ensure accurate billing and timely payment.7. Monitoring and tracking shipments to ensure on-time delivery and managing any delays or issues that arise during the import process.

Documentation Management:*Prepare, review, and process import and export documents(Commercial invoices, packing lists, shipping instructions, certificates of origin, and other required documents). Verify the accuracy and completeness of documentation, ensuring compliance with customs regulations, international trade laws, and customer requirements. Maintain organized and up-to-date records of all shipping documentation, ensuring proper filing and archiving. Collaborate with internal teams, clients, shipping lines, airlines, and government authorities to obtain and exchange necessary documentation.Freight Forwarding Support:*Liaise with freight forwarders, carriers, and agents to coordinate shipping schedules, container bookings, and related logistics activities. Provide accurate shipment information to freight forwarders for efficient cargo routing and tracking. Collaborate with freight forwarders (B2B) to resolve documentation-related issues, shipment delays, and any customs-related challenges.Customer Service:*Communicate proactively with clients, providing timely updates on shipment status, documentation requirements, and any potential delays or issues. Assist clients in understanding import and export documentation requirements and provide guidance on customs processes, regulations, and compliance.Customs Compliance:*Stay updated on customs regulations, import/export laws, trade agreements, and any changes in documentation requirements. Ensure all import and export shipments comply with customs rules and regulations, including tariff classification, valuation, and country of origin requirements.*Coordinate with customs brokers to facilitate smooth customs clearance and resolve any documentation-related issues or discrepancies.Process Improvement:*Identify opportunities to streamline documentation processes, enhance efficiency, and reduce errors.