Hospitality Manager Fresher Jobs in Kanpur

We are looking for Ground Handling Staff in Kanpur, India. This is an entry-level position suitable for candidates with a 12th-grade education, offering an excellent opportunity to start a career in the aviation industry.Key Responsibilities:- **Passenger Assistance:** Help passengers with check-in, boarding, and baggage handling. Ensure a smooth travel experience by providing necessary information and support.- **Baggage Handling:** Safely load and unload passenger luggage from aircraft. Ensure that all bags are tracked and handled with care to prevent losses or damages.- **Security Checks:** Perform security checks on luggage and cargo as per airline regulations. Follow all safety protocols to ensure the safety of passengers and airport staff.- **Ground Transportation Coordination:** Assist in organizing ground transportation for passengers. Coordinate with taxi and shuttle services to facilitate timely pick-ups and drop-offs.- **Communication:** Act as a point of contact for any passenger inquiries. Maintain clear and respectful communication with passengers and team members to ensure efficient operations.Required Skills and Expectations:Candidates should have a positive attitude and excellent communication skills. Being able to work well in a team and under pressure is essential. Attention to detail and a commitment to safety are also important. Previous experience in customer service or a similar role is a plus, but not required. A willingness to learn and adapt to the fast-paced environment of the airport is key.

Hospitality Manager LucknowLocation: LucknowAge Limit: 18 to 30 YearsRole Overview:We are seeking a dynamic and experienced Hospitality Manager to oversee daily operations, ensure top-quality guest experiences, and manage hospitality teams efficiently.Key Responsibilities:Supervise and coordinate front office, housekeeping, and guest services teams.Ensure high standards of customer satisfaction and handle guest feedback.Manage staff schedules, training, and performance evaluations.Monitor budgets, optimize costs, and maintain operational efficiency.Oversee event planning, catering, and special hospitality arrangements.Candidate Requirements:Qualification: Degree/Diploma in any field.Age: 18 to 30 years.Strong leadership, communication, and problem-solving skills.Minimum 1-2 years of experience in a hospitality management role preferred.Ability to work in a fast-paced, guest-focused environment.Benefits:Attractive salary with performance incentives.Opportunities for professional development and leadership growth.Employee discounts and travel perks.Health and accident insurance coverage.Positive and growth-oriented work culture.

Job Title:Airport Ground StaffLocation:LucknowAge Limit : 18 to 30 yearsJob Overview:We are looking for well-groomed, energetic, and customer-focused individuals to join our ground operations team. The role involves assisting passengers, handling baggage, managing check-in and boarding processes, and ensuring smooth airport operations.Key Responsibilities:* Assist with check-in, boarding, and passenger queries* Handle baggage and ensure timely loading/unloading* Guide passengers through security and boarding areas* Coordinate with flight and ground crew* Provide special assistance to passengers when neededRequirements:* Age: 18 to 30 years* Education: Minimum 10+2; aviation diploma preferred* Language: Fluent in English and local language* Flexible to work in shifts, weekends, and holidays* Presentable appearance and strong communication skills

*Position Overview:**We are seeking energetic, responsible, and customer-oriented **ground staff** to manage a variety of tasks at the airport, including assisting passengers, handling baggage, and ensuring smooth ground operations. Ground staff play a crucial role in maintaining excellent service standards and efficient flight operations.* Greet and assist passengers at check-in counters, boarding gates, and arrival areas.* Issue boarding passes, check luggage, and manage ticketing processes.* Assist special passengers such as elderly travelers, unaccompanied minors, and people with disabilities.* Handle passenger inquiries and flight-related information and resolve complaints professionally.* Coordinate with other airport departments to ensure on-time departures and arrivals.* Ensure compliance with airline and airport safety protocols and security regulations.---### **Eligibility Criteria:*** **Educational Qualification:**Minimum 10+2 (higher secondary) from a recognized board. Graduation is preferred.* **Age Limit:**Typically between **18 and 27 years** (may vary slightly depending on the airline).* **Height & Physical Standards:**Some airlines may have minimum height requirements (generally around 155 cm for females and 165 cm for males).Should be physically fit with good eyesight and hearing.* **Language Skills:**Proficiency in English and local language(s). Additional languages are an advantage.* **Other Requirements:*** Good communication and interpersonal skills* Customer-friendly attitude* Ability to work in shifts, including weekends and holidays* Well-groomed appearance.

## **Job Description: Airline Ground Staff**### **Position Overview:**We are seeking motivated and customer-focused individuals to join our team as **airline ground staff. In this role, you will play a key part in ensuring smooth ground operations, assisting passengers throughout their journey, and upholding the highest standards of safety and customer service at the airport.### **Key Responsibilities:*** **Passenger Assistance:** Greet and assist passengers at various airport touchpoints, including check-in counters, boarding gates, and arrival halls.* **Check-in Services:** Verify travel documents, check in luggage, issue boarding passes, and manage seat allocations.* **Baggage Handling:** Ensure proper tagging and safe transfer of passenger luggage, and handle lost or delayed baggage claims efficiently.* **Flight Coordination:** Communicate and coordinate with flight crews, ground handling teams, and airport authorities to ensure timely flight departures and arrivals.* **Special Assistance:** Provide support to passengers with reduced mobility, elderly travelers, unaccompanied minors, and families with young children.* **Customer Service:** Address passenger inquiries, resolve complaints, manage last-minute booking changes, and ensure overall passenger satisfaction.* **Safety Compliance:** Follow all aviation security protocols and safety regulations at all times.### **Key Skills:*** Excellent verbal and written communication* Strong problem-solving and interpersonal skills* Ability to handle high-pressure situations calmly* Basic computer proficiency and familiarity with airline reservation systems* Strong organizational skills and attention to detail### **Qualifications:*** Minimum Qualification: 10+2 (Higher Secondary); Graduation preferred* Prior experience in customer service, aviation, or ground handling is an advantage* Proficiency in English and local language(s)* Willingness to work flexible shifts, including weekends and holidays* Physically fit and well-groomed appearance

We are seeking enthusiastic individuals for the role of Airport Ground Staff in Kanpur. This full-time position is ideal for candidates with 0 to 2 years of experience and a minimum of a 12th-grade education.**Key Responsibilities:**- **Passenger Assistance:** Greet and assist passengers throughout their airport experience, from check-in to boarding, ensuring a smooth journey.- **Baggage Handling:** Manage the loading and unloading of luggage, ensuring all items are properly handled and delivered to the correct destination.- **Check-in Services:** Help passengers with the check-in process, including issuing boarding passes and confirming flight details.- **Customer Support:** Address any inquiries or concerns from passengers, providing timely and accurate information.- **Safety and Security Checks:** Ensure that all procedures comply with safety and security regulations, facilitating a safe travel environment for everyone.**Required Skills and Expectations:**Candidates should have strong communication skills to interact effectively with passengers and team members. A friendly demeanor and the ability to work under pressure in a fast-paced environment are crucial. Attention to detail is important for handling passenger requests and baggage correctly. Candidates must be team players, ready to collaborate and support their colleagues. Familiarity with airport operations can be beneficial but is not mandatory. A positive attitude and a commitment to excellent customer service are essential for success in this role.

As an Airport Terminal Services Agent in Kanpur, you will play a vital role in ensuring a smooth and pleasant experience for passengers at the airport. Your responsibilities will include:- **Passenger Check-In:** Assist passengers with the check-in process, providing them with their boarding passes and luggage tags while ensuring compliance with airline policies.- **Baggage Handling:** Help handle passenger luggage, including checking bags in and ensuring their safe transport to the aircraft, while addressing any baggage-related inquiries.- **Customer Service:** Provide excellent customer service by answering questions from passengers, resolving complaints, and offering assistance with various travel needs.- **Boarding Procedures:** Oversee the boarding process, ensuring that passengers board the aircraft efficiently and in accordance with safety regulations.- **Emergency Procedures:** Be familiar with emergency protocols to assist in ensuring the safety and security of all passengers in any unexpected situations.To succeed in this role, candidates should have:- **Strong Communication Skills:** Ability to communicate effectively with passengers and colleagues in a clear and friendly manner.- **Customer-focused Attitude:** A commitment to providing high-quality service and a positive experience for every passenger.- **Attention to Detail:** Ability to follow procedures accurately and ensure all tasks are completed thoroughly.- **Teamwork Skills:** Willingness to work collaboratively with colleagues to achieve common goals.- **Flexibility:** Adaptability to work varying shifts, including weekends and holidays, to meet the airport's needs.No prior experience is required, making this an excellent opportunity for individuals looking to start their careers in the aviation industry.

We are looking for a dedicated Reservation Staff member to join our team in Kanpur. This position is ideal for individuals with 0 to 2 years of experience who are passionate about customer service and are eager to learn.Key Responsibilities:1. **Handling Reservations**: You will manage bookings for travel, accommodation, and events, ensuring accuracy and attention to detail in all transactions.2. **Customer Service**: Provide excellent support to clients, answering queries and resolving issues promptly to ensure a positive experience.3. **Communication**: Liaise with customers through phone calls and emails, providing information about services and assisting with any requests they may have.4. **Record Keeping**: Maintain accurate records of reservations and customer interactions, ensuring all data is up to date and readily available.5. **Team Collaboration**: Work closely with other staff members to coordinate bookings and streamline operations, contributing to a smooth workflow.Required Skills and Expectations:- A high school diploma is required, and candidates should be at least 12th pass.- Strong communication skills, both verbal and written, are essential for effective interaction with clients and colleagues.- A friendly and professional attitude is necessary to create a welcoming atmosphere for customers.- Basic computer skills are required, including familiarity with reservation systems and Microsoft Office.- The ability to problem-solve and think on your feet is important, especially when dealing with customer inquiries or issues.