Guest Service Associate

NGage Club

**guest services associate**

**location:** ngage club, rmz one paramount, porur

**summary:**

the guest services associate at ngage club, rmz one paramount, porur, ensures exceptional guest experiences. this role involves welcoming guests, managing memberships, reservations, and resolving issues.

**responsibilities:**

1. **guest engagement:**

- greet guests warmly and assist with inquiries.

- address guest concerns promptly and courteously.

2. **membership services:**

- provide membership details and assist with enrollment.

- maintain accurate membership records.

3. **reservation management:**

- handle amenity and event reservations efficiently.

4. **problem resolution:**

- effectively resolve guest issues and escalate when necessary.

5. **facilities and amenities:**

- maintain a clean, organized club environment.

6. **event support:**

- assist in planning and executing club events.

7. **administrative tasks:**

- perform data entry, filing, and billing tasks.

8. **team collaboration:**

- collaborate with other departments for a seamless guest experience.

**qualifications:**

- high school diploma or equivalent; bachelor's degree preferred.

- prior guest services or hospitality experience is a plus.

- strong communication, organization, and problem-solving skills.

- computer proficiency.

- detail-oriented and customer-focused.

join ngage club in rmz one paramount, porur, and be part of a team dedicated to providing exceptional service in a luxurious environment. to apply,

• Experience

  1 - 7 Years

• No. of Openings

  1

• Education

  Any Bachelor Degree

• Role

  Guest Service Associate

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office