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Manager CRM Female Jobs in Thane

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  • 2 - 5 yrs
  • 3.5 Lac/Yr
  • Thane
Excellent Communication Understand Client Circumstances Provide Appropriate Solution
Client Management: Ensure that all needs of clients are successfully met and managedafter booking. After-Sales Service: Provide continuous support to existing clients and ensure they arefully satisfied with the services offered. Client Feedback: Actively seek honest and constructive feedback from clients toimprove services and resolve any concerns. Booking to Payment Collection to Possession: Provide end-to-end service to clients,from order placement to payment collection, ensuring satisfaction at every stage. Query Resolution: Address and resolve all client queries promptly, ensuring a smoothand positive experience. Product & Service Guidance: Offer insights and assistance to clients regarding ourproducts or services, ensuring they are well-informed. Complaint Handling: Act as the main point of contact for client complaints and escalateissues to the relevant department or personnel for resolution. Proactive Communication: Understand client needs, proactively address issues, andensure a high level of customer satisfaction at all times. Documentation: Maintaining and filing documentation as per the process of thecompany including receipts, demand letters, interest letters, etc if and when needed. Coordination: Coordination with different departments and entities such as banks toensure the client journey is seamless.
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  • 1 - 2 yrs
  • 5.5 Lac/Yr
  • Thane
Negotiation Skills Customer Relationship CRM
Job Title: Virtual Relationship Manager (VRM) Female Candidates Only.Salary: Up to 4.5- 5.5 LPA.Job Description:We are seeking dynamic and experienced female professionals to join our team as Virtual Relationship Managers (VRM) at Aditya Birla. The ideal candidate will have a strong background in the BFSI sector, excellent communication skills, and a deep understanding of investment and insurance products.Key Responsibilities:Engage with clients through outbound and inbound calls to provide financial solutions.Promote and sell investment and insurance products, including mutual funds, stocks, and trading services.Maintain and nurture client relationships to ensure customer satisfaction and retention.Achieve sales targets and contribute to the overall growth of the organization.Provide accurate information and guidance on financial products and services.Qualifications:Gender: Female candidates only.Experience: Minimum 1 year of experience in a call center role within the BFSI sector (NBFCs, banks, insurance, mutual funds).Communication Skills: Proficiency in English with a Versant score of 5.Product Knowledge: Strong understanding of investment and insurance products.Preferred Skills:Experience in outbound sales or customer service roles.Ability to handle customer queries and provide effective solutions.Strong interpersonal and negotiation skills.Proficiency in using CRM software and other sales tools.Compensation:Competitive salary up to 5.5 LPA, based on experience and qualifications.Performance-based incentives and bonuses.Comprehensive benefits package, including health insurance and retirement plans.
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CRM Manager (Female)

Gautom Modi Group

Customer Relationship Automobile CRM Manager
We Hired CRM Female Number Of Opening 2 One Is Thane And 1 Of Is Kalina Candidate Have Good Communication Skills And Smart Quick Problem Resolver
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