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Customer Relationship Manager Female Jobs in Gurgaon

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  • 5 - 11 yrs
  • 12.0 Lac/Yr
  • Gurgaon Sector 18
Direct Marketing Customer Relationship Marketing Corporate Sales Retail Sales Marketing Communication Sales Operations Management Skills Lead Generation Problem Solving Convincing Power
We are seeking an experienced Sales Manager to join our team in Sector 18. The ideal candidate will have a strong background in sales and a proven track record of success in managing sales teams. Key Responsibilities:- Lead Sales Team: Manage and guide a sales team to achieve sales targets, encouraging teamwork and providing support where needed.- Develop Sales Strategies: Create and implement effective sales strategies to drive business growth and expand market reach.- Monitor Performance: Analyze sales data to assess performance metrics, identifying areas for improvement and making data-driven decisions.- Build Client Relationships: Establish and maintain strong relationships with clients, ensuring their needs are met and fostering loyalty.- Conduct Training: Provide training and development opportunities for team members to enhance their skills and improve overall sales performance.- Market Research: Stay informed about industry trends and competitor activities to inform sales strategy and identify new business opportunities.Required Skills and Expectations:Candidates should possess a masters degree and have 5 to 11 years of relevant sales experience. Strong leadership skills are essential, along with the ability to motivate a team towards achieving sales goals. Excellent communication and interpersonal skills are necessary to build relationships with clients and colleagues. Proficiency in analyzing sales data and understanding market dynamics will be crucial for success in this role. The candidate must be female and willing to work full-time from the office.
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  • 0 - 6 yrs
  • 10.0 Lac/Yr
  • Female
  • Gurgaon
Customer Relationship Corporate Sales Marketing Communication Sales Operations Direct Sales Management Skills Problem Solving Time Management Channel Sales Marketing Leadership
We are seeking a motivated and dynamic Sales Manager to join our team in Gurgaon. This role offers a great opportunity for individuals passionate about driving sales and managing customer relationships.As a Sales Manager, you will lead sales initiatives, develop customer relationships, and achieve sales targets. Your main responsibilities include identifying potential clients by researching the market and maintaining strong connections with existing clients to ensure their satisfaction. You will prepare and present sales proposals to clients, showcasing our products or services to meet their needs.Additionally, you will monitor sales performance and analyze trends to suggest improvements. Leading a small sales team, you will motivate and guide team members to excel in their roles and reach collective goals. Regularly reporting on sales metrics and progress will also be a part of your responsibilities, ensuring management stays informed.To succeed in this role, you should possess excellent communication and interpersonal skills, allowing you to effectively engage with customers and team members. A proactive approach to problem-solving and a strong ability to build relationships are essential. Candidates should be self-driven, ambitious, and able to thrive in a fast-paced environment. Basic computer skills are necessary to manage reports and presentations. Ideally, you should have previous experience in sales, but freshers with the right attitude are also welcome to apply.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Female
  • DLF Phase IV Gurgaon
Customer Relationship Outbound Calling Customer Support Customer Management Customer Handling Customer Service Customer Care Call Center International BPO Cold Calling Customer Communication Revnue Generation
As a Customer Care Executive, you will be the first point of contact for our customers, providing them with support and assistance to ensure a positive experience.Key Responsibilities:1. Customer Interaction: Engage with customers via phone, email, or chat to address their inquiries, resolve issues, and provide product information in a friendly and professional manner.2. Issue Resolution: Listen carefully to customer complaints or concerns and work towards a satisfactory resolution, ensuring that each interaction leaves the customer feeling valued and respected.3. Product Knowledge: Maintain up-to-date knowledge of our products and services, allowing you to offer accurate information and guidance to customers.4. Feedback Collection: Gather customer feedback and report it to the management team to help improve services and products.5. Record Maintenance: Update customer records and documents in the system accurately to ensure reliable data management.Required Skills and Expectations:Candidates should possess excellent communication skills, enabling them to interact effectively with customers. A strong problem-solving mindset is essential to manage and resolve issues promptly. A friendly and positive attitude is crucial for creating a welcoming experience for customers. Basic computer skills are necessary for documentation and record-keeping, and the ability to work in a team-oriented environment is key to succeeding in this role.
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  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Good Communication Skills Presentable Customer Relationship Customer Care Customer Support Customer Service Customer Management Customer Handling
Job Title: Customer Care ExecutiveLocation: Gurgaon, HaryanaJob Type: Full-timeJob Description:We are looking for a skilled and motivated Customer Care Executive to join our team in Gurgaon. The ideal candidate will be responsible for providing excellent customer service, resolving queries, and ensuring customer satisfaction.Key Responsibilities:- Handle inbound and outbound customer calls in a professional manner.- Address customer inquiries and resolve issues promptly and accurately.- Maintain records of customer interactions and transactions.- Escalate unresolved issues to the appropriate departments.- Follow up to ensure complete resolution of customer concerns.- Provide information about products, services, and promotions.- Achieve individual and team targets for customer satisfaction and service quality.- Maintain a positive, empathetic, and professional attitude toward customers at all times.Requirements:- Graduate in any discipline.- Proven customer support experience or experience as a client service representative preferred.- Excellent communication skills in English and Hindi.- Ability to multi-task, prioritize, and manage time effectively.- Strong problem-solving skills and attention to detail.- Proficient in MS Office and CRM systems.
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  • 0 - 4 yrs
  • 4.0 Lac/Yr
  • Female
  • Gurgaon
Customer Relationship Microsoft Word Microsoft Excel Internal Communication General Office Management English Language Computer Skills Communication Skills Quick Learner Followups Back Office Sales
We are seeking a detail-oriented Back Office Sales Support Executive to assist our sales team. This role will be responsible for order processing, CRM management, reporting, and ensuring customer data accuracy.
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  • 1 - 4 yrs
  • 6.0 Lac/Yr
  • Gurgaon
Customer Relationship Outbound Calling Customer Handling Technical Sales Inside Sales Cold Calling B2B Sales Online Lead Generation Customer Communication Calling B2c Sales Sales
We are looking for a dynamic and result-oriented Inside Sales Executive to support our growing operations in India. The role involves handling inbound and outbound sales activities, coordinating with distributors and channel partners, and supporting the sales team in expanding market presence for industrial tools across India.Job Description:Handle inbound & outbound sales enquiriesGenerate and follow up on leads, quotations, and ordersCoordinate with distributors, dealers & internal teamsMaintain customer data and sales recordsSupport sales targets and market expansion activities14 years experience in inside sales / B2B / industrial productsGood communication skills (English & Hindi)Basic knowledge of industrial tools or machinery preferredProficient in MS Office; CRM knowledge is a plusWhat We Offer:Opportunity to work with an international manufacturing brandStrong support from an established Indian industry group.Growth-oriented role.
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  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Gurgaon
Customer Service Customer Support Ecommerce Customer Care Customer Handling Lingerie Cce Solving Queries Fashion Customer Management Client Satisfaction Customer Relationship CSE Customer Complaints
Post: Customer Care Executive - FemaleJob Location: Gurugram / GurgaonCompany Brand: Savvyy (Ladies Inner Wear)WhatsApp/Mobile: 9899546490 Customer Support Order Assistance Product Guidance Issue Resolution CRM ManagementRequired Candidate profile1-3 years of experience in customer service, preferably in e-commerce, fashion, or lingerie retailExcellent communication skills in EnglishEnsure smooth order fulfillment & customer satisfaction
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Back Office Coordinator Account Opening Key Accounts Relationship Manager Relationship Officer CRM Sales CRM Systems Analyst CRM Systems Data Entry Data Entry Operator Data Entry Executive Excel Sheet MIS Reports MIS Customer Support
Key Responsibilities:** Maintain and process client documentation (KYC, account opening forms, nomination forms, etc.)* Coordinate with the Relationship Managers and Sales team for timely data entry and follow-ups.* Update and manage CRM systems, Excel sheets, and other reporting tools.* Assist in transaction processing for mutual funds, insurance, and demat services.* Ensure compliance with SEBI/IRDA/AMFI regulations.* Prepare MIS reports and summaries for management.* Handle customer service backend tasks like updating details, resolving queries (non-voice).* Manage filing, scanning, and digital record keeping.Required Skills & Qualifications:** Graduate in Commerce, Finance, or related field.* Minimum 1 year of experience in financial operations/back office (freshers with good skills can apply).* Strong knowledge of MS Excel, email drafting, and CRM usage.* Basic understanding of financial products like mutual funds, insurance, SIP, Demat etc.* Good communication and coordination skills.Key Traits We Value:** Accuracy & attention to detail* Discipline & time management* Trustworthiness & data confidentiality* Team player attitudeOffice Timing Monday to Saturday (9:30 to 6:00)
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  • 2 - 5 yrs
  • Badshahpur Gurgaon
Customer Relationship Customer Handling Team Motivation Team Building
its totally customer handling profile for sales and database maintaining
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  • 2 - 8 yrs
  • 1.0 Lac/Yr
  • Gurgaon
Customer Relationship Client Servicing Customer Care
Responsible for lead generation
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Software Sales Customer Relationship Management
Drive sales and meet targets by engaging with potential and existing clients via phone, email,and in-person meetings. In this employment, you are required to do at least 3 client meeting in a week and ensureeffective communication and relationship management Consult with Product expert Team if any Query arises from Client. To Convert Prospect into Customers and generate revenue and achieve the assigned RevenueGoal. Provide regular sales reports and feedback to the Sales Manager. To be informed about competing products and their pricing. To update daily tasks, activities in CRM. This is a Hybrid employment You will be required to be available over phone and a Laptop withan Internet connection. Adhere to all company policies and To ensure that employee performance will not suffer in remote work arrangements, we adviseour remote employees to: Choose a quiet and distraction-free working Have an internet connection thats adequate for their Dedicate their full attention to their job duties during working Adhere to break and attendance schedules agreed upon with their You are required to attend the Online Training of 4-5 days via remote session. Visit to Jaipur Head Office for approx. 10 days which is subject to clearing the assessments andOJT. Visit to Jaipur Head Office once in every quarter.
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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Gurgaon Sector 48
Customer Relationship Microsoft Excel Marketing Client Servicing Problem Solving Leadership Skills Email Writing Strategic Thinking
We are seeking a proactive and customer-focused Client Relationship Manager to build and maintain long-lasting relationships with our clients. The ideal candidate will be responsible for understanding client needs, ensuring customer satisfaction. This role requires excellent communication skills, strategic thinking, and the ability to manage multiple clients simultaneously.Key Responsibilities:Client Engagement: Serve as the main point of contact for client inquiries, updates, and support needs, ensuring a high level of client satisfaction.Relationship Management: Build and maintain strong, long-lasting client relationships through regular communication, follow-ups, and personalized service.Issue Resolution: Address client issues and concerns promptly, working with internal teams to find timely and effective solutions.Client Reporting: Provide clients with regular updates, performance reports, and any relevant insights to help them understand the value of our services.Collaboration: Work closely with sales, marketing, and product teams to align client goals with company objectives.Contract Management: Assist in the negotiation and renewal of client contracts, ensuring both parties are aligned on expectations and deliverables.Required Skills and Qualifications:Proven experience as a Client Relationship Manager or similar role.Strong interpersonal and communication skills.Ability to manage multiple clients and prioritize tasks effectively.Problem-solving attitude and a proactive approach.Experience with CRM software and customer support tools is a plus.What We Offer:Competitive salary and benefits package.Opportunities for professional development and growth.A collaborative and supportive work environment.
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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Customer Relationship Data Management Microsoft Excel Microsoft Office Microsoft Word Internet Clerical Work Receptionist Activities Office Superintendent Administrative Skills Basic Computers Office Work Typing Calendar Management Followups Typing S
Main tasks is to provide all the relevant information with everyone in the workflow.Acting as a point of contact for complaints and escalating issues to the concernThe ability to communicate confidently both through speaking and writing with colleagues and clients.Coordination with all departments & Handling daily trackers updation and monitoring the things are on schedule.Coordinate and follow-up incase of delays.Assist EA in her day to day tasks.
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Relationship Manager-Customer Engagement (Female)

Skywings Advisors Private Limited

  • 1 - 7 yrs
  • 6.0 Lac/Yr
  • Gurgaon
Relationship Manager Customer Service Manager Banking Sector Finance Advisor CRM Client Relationship Manager
Customer Engagement (meeting, Video call, Tele call) and Relationship Management on the mapped C Cat book of the branch. ( C category book of 2-3 branches with approx. 1000 to 1500 customers will be mapped )Cross sell of Asset( HL, LAP, CL,PL, GL, WC, CV )Liability( CA, SA TD) and Third Party & Investment Products( LI GI Trinity & MF) on the mapped bookDeepening of CA SA and TD mapped relationships.Meeting and conversion on leads from VRM and CEC.Working closely with respective teams on LI, GI, KSEC, IC and Asset team for timely conversion of the business.Ensuring customer stickiness and category upgrade.Acquisition, X-sell of business & Service activations to existing customersExplain all the Facilities of the Bank in Form of Demonstration both online / offlineEnroll the customer for the services which would be useful for himHandle customer service requirements like account opening, Trinity account opening, liability product selling, liability on product features, Cheque book insurance.Speed and efficiency of service givenSales targets for banks and investment products.Customer acquisition from Family Household & referrals.Have higher NPs scores
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  • 0 - 3 yrs
  • 4.0 Lac/Yr
  • Female
  • Gurgaon
Communication Skills Customer Relationship
Regular interactions with client ensuring follow ups and client engagement. Building and managing strong relationships with customers to ensure timely renewals and minimum drop-outs. Delivering quality service to paid members and working closely to maintain a good rapport with them. Searching, screening, short listing, establishing contact
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Customer Relationship Marketing MS CRM Customer Service Operations
Also known as a client relationship manager, a customer relationship manager maintains an ongoing level of engagement with key customers. Customer relationship managers build trusting relationships with clients and protect the brand by maintaining a positive image.
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Assistant Manager-CRM (Female)

Mapplehill Credits Holdings and Leasing Limited

  • 3 - 5 yrs
  • 5.0 Lac/Yr
  • Gurgaon
Real Estate Customer Relationship Management Communication Skills Customer Support Post Sales
1. Experience in Real Estate Industry preferred.2. Strong communication skills along with customer oriented attitude.Jobs and Responsibilities:1. Co-ordination with Sales team to process new bookings and execution of post sales activities.2. Presenting monthly/ quarterly targets vs. achievement reports to the Management.3. To take necessary action for effective collection /recovery.4. To prepare & maintain various MIS reports related to collection, Inventory, outstanding etc.5. To resolve customer queries within stipulated time frame through mail & telephone.6. To resolve delayed payment/ Non payment /Defaulter/Interest related cases.7. Co-ordination with Legal department to schedule & execute sub lease deeds.8. To ensure smooth physical possession / handover of unit/Plot/Flat to the customer.9. Execution of cancellation/surrender cases.10. Verification & approval of Brokers/Dealers Commission bills
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Gurgaon
Customer Relationship Siebel Marketing MS CRM Customer Service Operations Customer Agent Customer Accounts Manager Walk in
Track customer interactionsKeep contact information up to dateSet tasks and reminders for follow-up with contactsCreates and builds workflows for faster task and contact managementBuilding and maintaining profitable relationships with key customersResolving customer complaints quickly and efficiently.Keeping customers updated on the latest products in order to increase sales.Meeting with managers in the organization to plan strategicallyResolving customer complaints quickly and efficiently.Keeping customers updated on the latest products in order to increase sales.Meeting with managers in the organization to plan strategically
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Relationship Manager (Female)

Harishree Recruitment Services Pvt Ltd

  • 5 - 11 yrs
  • 15.0 Lac/Yr
  • Gurgaon
Portfolio Management Stock Broking Client Relationship Management Relationship Manager Customer Relationship Management Customer Support Customer Relationship Customer Service Walk in
Urgent requirement for Relationship ManagerExp:- 5- 10 years of experience of which 2-3 years in current roleEducational Qualification Post-GraduateSalary: 25-35 lacs plus variableLocation:- GurgaonQualification:- Post-Graduate Skills:-1- Experience in dealing and interacting with HNIs2- Pleasing personality3- Strong communication & relationship building skills4- Understanding of debt and equity markets5- Understanding of portfolio construction and reviews6- Good presentation skills
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  • 2 - 6 yrs
  • 4.5 Lac/Yr
  • Female
  • Gurgaon
CRM Customer Relationship Manager Customer Relationship Officer Customer Relations Executive Client Relationship Walk in
THE JOB ENTAILS:Pursuing new sales prospects, converting deals and maintaining customer satisfaction.1. End-to-end sales lead nurturing process involving --Reaching out to prospective home-buyers who show an interest in our offerings.-Convey complete and accurate project information to help customers make the best decision.-Set up meetings and site visits with potential home-buyers.-Negotiate/close deals and handle complaints or objections-Accurately record customer demographics and sales related information digitally.-Perform a needs assessment for each customer to recommend appropriate solutions (pre and post sale.)2. Post-Sale Services--Efficiently coordinating with different departments to help complete the post sale formalities.3. Relationship Management--Develop a rapport with customers, demonstrating a friendly and helpful manner while addressing any queries.-Offer timely and adequate redressal of customer grievances, if any.-Understand and demonstrate the brand ideals/values in all dealings with our existing or prospective customers.4. Other Responsibilties--Offer informative assistance to channel partners/brokers.-Organize and assist in promotional events.DESIRED CANDIDATE:Must be an excellent communicator with great people skills.Must have problem solving acumen.Proactive individual with enthusiasm and zeal to perform well independently.Performance driven and goal-oriented.Self-motivated with a results-driven approachEducation/Experience in Sales/Customer Support.Fast learner and passion for sales.Proficiency in EnglishExcellent knowledge of MS Office
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  • 2 - 6 yrs
  • 3.0 Lac/Yr
  • Female
  • Gurgaon
CRM Executive Interior Consultant Client Retention Customer Service Client Relationship Management] Customer Relationship Lighting Operations Microsoft Excel Walk in
Job description1. Respond to user inquiries and provide timely and effective support through various communication channels (email, chat, phone, etc.)2. Assist users in understanding product features and functionalities.3. Handle daily operations including internal company CRM tool.4. Oversee the preparation and approval of documents such as purchase agreements and lease contracts and ensure vital documents are signed and payment received.5. Communication English Skill.Please share me your cv at
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Customer Relation Manager (Female)

Om Sai Group Consultancy

  • 3 - 9 yrs
  • 4.8 Lac/Yr
  • Gurgaon
Customer Relationship Manager CRM Customer Support Manager Relationship Manager Client Relationship Walk in
Hiring of Customer Relations Manager Female Only with Minimum 3-5 years experience At Gurgaon, HaryanaPosition: Customer Relations ManagerIndustry: ConstructionExperience: At least 3-5 yrs.Job Location: Gurgaon, HaryanaSalary Package: 3.6 lpa to 4.8 lpa MaxDESIRED CANDIDATE:Must be an excellent communicator with great people skills.Must have problem solving acumen.Proficiency in EnglishExcellent knowledge of MS OfficeProactive individual with enthusiasm and zeal to perform well independently.JOB RESPONSIBILITIES:Efficiently coordinating with different departments to help complete the post-sale formalities.Develop a rapport with customers, demonstrating a friendly and helpful manner while addressing any queries.Offer timely and adequate redressal of customer grievances, if any.Understand and demonstrate the brand ideals/values in all dealings with our existing or prospective customers.Convey complete and accurate project information to help customers make the best decision.To handle customer communication on platforms and mediums (Calls, Email).Provide resolution to queries within stipulated time.Collect and maintain customer data.Coordinating with various internal departments for customer-related queries.Maintain process and procedure documents for this roleInterview Date: - After resume shortlisted Face to Face
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