the job entails:
pursuing new sales prospects, converting deals and maintaining customer satisfaction.
1. end-to-end sales lead nurturing process involving -
-reaching out to prospective home-buyers who show an interest in our offerings.
-convey complete and accurate project information to help customers make the best decision.
-set up meetings and site visits with potential home-buyers.
-negotiate/close deals and handle complaints or objections
-accurately record customer demographics and sales related information digitally.
-perform a needs assessment for each customer to recommend appropriate solutions (pre and post sale.)
2. post-sale services-
-efficiently coordinating with different departments to help complete the post sale formalities.
3. relationship management-
-develop a rapport with customers, demonstrating a friendly and helpful manner while addressing any queries.
-offer timely and adequate redressal of customer grievances, if any.
-understand and demonstrate the brand ideals/values in all dealings with our existing or prospective customers.
4. other responsibilties-
-offer informative assistance to channel partners/brokers.
-organize and assist in promotional events.
desired candidate:
must be an excellent communicator with great people skills.
must have problem solving acumen.
proactive individual with enthusiasm and zeal to perform well independently.
performance driven and goal-oriented.
self-motivated with a results-driven approach
education/experience in sales/customer support.
fast learner and passion for sales.
proficiency in english
excellent knowledge of ms office