Should have worked as a trainer for at least 1 year in a Tele-calling environment (Working experience with Outbound process is preferable)Should have trained at least 10 training batches throughout the training careerShould have knowledge about Training throughput, attrition, TNI/TNA, refresher efficacies etc.Should have knowledge about training reports (i.e. Training dashboards, batch tracker, refresher tracker etc.)Should have experience in creating training contents on PowerPointShould be a graduate