Array ( [0] => customer-support-specialist [1] => mumbai ) Customer Support Specialist Graduate Jobs in Mumbai
9

Customer Support Specialist Graduate Jobs in Mumbai

filter
  • Location
  • Role
  • Functional Area
  • Qualification
  • Experience
  • Employer Type

Looking For Customer Care Specialist Fresher

NPM Recruitment

  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Mumbai
Customer Support Voice Process Customer Support Voice Process
Responsibilities:1. Provide exceptional customer support through various channels such as phone, email, and online chat2. Address customer inquiries, complaints, and issues in a timely and professional manner3. Assist customers with product information, order status, shipping details, and other related queries4. Ensure customer satisfaction by resolving all issues effectively and meeting customer needs5. Maintain accurate and detailed records of customer interactions and transactionsSkills: Excellent communication skills, both verbal and written
View all details
Apply

Female - Urgent Opening For Customer Care Executive

Repair Stop

Inbound Outbound Calls Receiver Customer Support Customer Care Representative Customer Care Executive Customer Care Specialist Customer Relationship Outbound Calling Customer Service Customer Handling Customer Communication Customer Care
Job Description Receive incoming repair services call and align the technician visit to the location for repairs after customer appointment Inbound and Outbound calls to the customer for repair services and status update Co-ordinate with the technician for on-site repair status and estimates Making calls to the customer and update on the repair status of the equipment Data entry of all repair stop cases in google sheet and update details on timely basis Co-ordinate with internal team members for repair call assignment and deciding route map of the technician for visitRequirements Job Location Andheri East, Mumbai MaharashtraQualification Minimum GraduateExperience Minimum 3 years in customer supportLanguage Hindi, Marathi, English (other language shall be good)
View all details
Apply

Opening For Customer Care Specialist

RKN Jobs

Customer Care Consultant
Good communication skills neededFresher and experienced both can applyLocation andheri east mumbaiMnc bpoSal 19200 in handRegional language candidates can also applyF2f interviewShare cv 9205936567
View all details
Apply

Looking For Sales Coordinator

Mahima Consultancy

Sales Coordinator Accounts Receivable Specialist Customer Care CRM Business Support Manager Walk in
Position : Sales Coordinator/Business Administrator Sales & Service( Contract)Location : BangaloreQualification : GraduationCompensation : Best in industryMain tasks-Validate quotation and invoice to internal and external customers.-Coordinate for service contract quotation and purchase order process with order execution team.-Coordinate sales and service business activities, and ensure proper entries of sales, service, and parts transactions.-Generate data for monthly/weekly report upon request using CRM data for statistical analysis to support business.-Provide timely support on pre-sales and service business activities and follow up discussions.-Coordinate for KYC for customer master and vendor master.-Coordinate with logistics and finance team follow-up on customer payment/delivery.Order-to-Cash (O2C)-Check open order and backlog reports daily to ensure timely processing of customer orders.-Follow-up on customer orders (new/aging) to ensure timely fulfilment of goods, services, and information to customers. Ensure billings are done and mail/email to customers on a timely manner.-AR follow up for sales & service with timely report outs.-Monitor open purchase orders / inbound deliveries from factories.-Responsible for coordination of last mile equipment/ order delivery & installation assignment to FSE/ ticketing from CIC/coordination with regional managers/ cluster leads for installations.Customer Service-Act as first touchpoint of customers for coordinating regional business activities.-First touchpoint of any customer escalations to be coordinated internally.-Address queries from sales and customers on stock and shipment of orders.Thanks and Regards,HR RecruiterMahima Consultancy Nagpur.
View all details
Apply

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!

Customer Support Specialist - Logistics

Aramona Cargo India Pvt Ltd

  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Andheri East Mumbai
Customer Support Customer Service Communication Skills Handling Customer Queries Logistics Operations
The Customer Support Specialist is the engine of any industry. Utilizing a high energy approach, maintain and further develop quality relationships with existing or new customers and carriers. The CSS will clearly identify current customer needs for our service and how they can benefit from partnering with us on every shipment. Schedule or reschedule pickup and delivery appointments. Providing excellent customer service is essential in this position. Customer Service and industry experience preferred but not required.Responsibilities: Will be able to handle all the customers queries. Trace and trace for on time pickups and deliveries and update. Set pick-up and delivery appointments with Shipping lines, NVOCC Agents, Co-Loaders and Air lines Proactively provide tracking updates to customers and sales team. Conduct customer interactions via email and phone contact. Identify and communicate ways the company can continuously improve in its operations. Prioritize tracking and appointment setting based on time constraints and customer priority.Experience: Sales, Marketing, or Customer Service experience preferred but not required. Experience in the logistics industry a plus. Working knowledge of the company operations preferred. Ability to work well under stress and communicate professionally. Excellent written and verbal communication skills. Experience working in a deadline driven environment. Ability to work in stressful situations. Ability to multitask required. Attention to detail.
View all details
Apply

Escalation Specialist (Female)

Digi2L

  • 0 - 6 yrs
  • Chakala Mumbai
Customer Relationship Customer Care Consultant Customer Response Executive Query Management Escalation Manager Conflict Management Conflict Resolution Good Communication
Join Our Team as a Escalation Specialist at Digi2L!Are you passionate about home appliances , quality service and making a meaningful impact? If so, Digi2L is the place for you. We are an early start-up with a vision to unlock India's potential in the preloved appliance market. Our innovative Customer Ready, Price Ready, Payment Ready approach simplifies gadget disposal and offers optimal value. Through our Smart Buy & Smart Sell initiative, customers effortlessly sell preloved appliances and enjoy a guaranteed buyback of new items within 5 years.About the Role:Step into a critical position at Digi2L, where you will play a key role in addressing client and customer concerns, managing escalations, and ensuring a seamless experience. You will be responsible for handling escalations related to products or services, resolving problem tickets, and collaborating with upper management to address customer issues effectively. Join us in delivering exceptional customer satisfaction and streamlining operations.Location: Chakala, AndheriNote: If you are not located in Mumbai, we kindly request you not to apply as this position necessitates immediate joining.Responsibilities:Manage and respond to customer escalations via calls and emails.Utilize expertise to provide effective solutions to customer queries and complaints.Handle high-level escalations, queries, and feedback on behalf of the company and senior stakeholders.Provide excellent customer service to ensure customer satisfaction.Resolve customer inquiries and complaints promptly and professionally.Desired Candidate Profile:6 months customer service - escalation specialist experienceBachelor's in related field preferredStrong organizational and active listening skills.Proficiency in conflict resolution and problem-solving.Energetic and positive work attitude.Thrive in fast-paced multitaskingTech-savviness a plusExperience in executive management support.Proficiency in Microsoft Office Suite,
View all details
Apply

Sales Executive

Sinewave Computer Services Pvt.Ltd

Field Sales Customer Support Specialist Sales Executive Lead Generation Executive
a. To be aLocal Representative supporting customers of Sinewaveb. To know and remain in touch with the influences in local marketc. To support and promote Sinewave in local marketd. To report & update Head Office with respect to unusual activity by the competitore. To escalate any issue/grievance of existing customer if not resolved immediatelyf. To receive activity schedule from TL/TC on daily basisg. Provide service/assistance to the client as and when requiredh. Visiting Client office for solving Technical Queriesi. Any pending issues/unresolved Customer Queries should be forwarded to TL/TCj. Should achieve monthly Sales and Collection Targetsk. All other relevant activities required for supporting Customers need to be attended
View all details
Apply

Customer Service Specialist

St. Dvence

  • 1 - 4 yrs
  • 3.3 Lac/Yr
  • Malad East Mumbai
Customer Care Agent Problem Solving Complaint Handling Strategic Thinking
1. Answer customer care calls and resolve buyer queries.2. Create tickets on support software and close them timely.3. Calling up customers whose orders have been delayed in transit and keeping them informed.4. Extensively following up with courier companies and getting shipments delivered.5. Servicing customer queries over Email, Facebook, Instagram, and any other platform.6. Reconciling payments from Courier companies and issuing refunds if applicable.7. Following up with customers and asking them to complete their purchases.8. Calling up customers and asking them for their feedback and giving them feedback links.9. Calling up customers who have placed COD orders and confirming their order.10. Responding to negative customer comments online and managing reputation.Desired Candidate ProfilePatient Listener, Excellent Communication skills Must know fluent English (Oral and written) and Hindi, Good Typing Speed, Problem Solving, Greatly confident.Preference: Candidates from the beauty industry will be highly preferredEducation Required:University/College degree is an asset.Familiarity with office software and phone applications.
View all details
Apply

Sales Specialist

Quick job consulrancy

  • 0 - 2 yrs
  • 1.0 Lac/Yr
  • Uttan Mumbai
Communication Skills Tele Sales Executive Sales Specialist Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive Sales Officer Sales Marketing Executive Work From Home
Need sales specialist.Freshers experienced both can applyGood communication skills Ability to convince candidates .Telephone skills, customer centric approach
View all details
Apply

Apply to 9 Customer Support Specialist Graduate Jobs in Mumbai

  • Mumbai Jobs
  • Hyderabad Jobs
  • Ahmedabad Jobs
  • Bangalore Jobs
  • Pune Jobs
  • Chennai Jobs
  • Kolkata Jobs
  • Delhi Jobs