29

BPO Customer Support Executive Fresher Jobs in Delhi

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  • Fresher
  • Laxmi Nagar Delhi
Customer Relationship Customer Service Customer Care Outbound Calling Customer Handling Customer Management International BPO Cold Calling Customer Communication Customer Support Call Center
URGENT HIRING: 100% Work From Home Opportunity with Instamart! Remote Bhoomi Consultancy lekar aaya hai ek aur behtareen Work From Home job opportunity freshers aur experienced dono candidates ke liye! Agar aap ghar baithe ek stable process mein kaam karna chahte hain, toh turant apply karein. Job Details & Process:* Role / Process: Instamart Chat Support (90% Chat + 10% Calling)* Location: 100% Work From Home (Pan India)* Salary: 13,000 (Fixed In-Hand)* Batch Starts: Upcoming Monday Work Schedule:* Shift: 8 Hours Rotational Shift + 1 Hour Break* Working Days: 6 Days Working 1 Rotational Week Off* Training: 15 Days Structured Training Provided System / Technical Requirements:* Operating System: Windows 10 Pro* Processor: Intel Core i3 / i5 Processor* RAM: Minimum 8 GB RAM* Stable Internet / Wi-Fi Connection Key Benefits:* 100% Work From Home comfort* Stable process with career growth* Supportive management and training team* Immediate Joining - Limited Seats How to Apply?Interested candidates apna updated resume turant WhatsApp par share karein ya direct update channel join karein:* WhatsApp Contact: +91 7000426326* Direct Updates Channel: https://whatsapp.com/channel/0029VbC1onl6hENwbXlAr01D(Message format: Interested for Instamart WFH along with your resume)#WorkFromHome #WorkFromHomeJobs #RemoteJobs #RemoteWork #WFHIndia #Instamart #SwiggyInstamart #ChatProcess #NonVoiceJobs #VoiceProcess #CustomerSupport #CustomerServiceJobs #BPOJobs #Recruitment #RemoteBhoomi #RemoteBhoomiConsultancy #FresherJobs #FreshersHiring #ExperiencedHiring #ImmediateJoining #JobSearch #HiringNow #UrgentHiring #JobAlert #PartTimeJobs #FullTimeJobs #MadhyaPradeshJobs #MPJobs #BhopalJobs #IndoreJobs #JabalpurJobs #DelhiJobs #NoidaJobs #GurgaonJobs #BangaloreJobs #HyderabadJobs #MumbaiJobs #PuneJobs #JobsInIndia #GharSeKaam
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a Customer Support Executive to join our team. This role is ideal for individuals who are eager to assist customers and solve their inquiries from the comfort of their home. Whether you're a fresh graduate or have some experience, we welcome your application.nnKey Responsibilities:nn- Responding to Customer Inquiries: You will handle various customer questions through phone, email, or chat, ensuring they receive accurate and timely responses.n n- Problem-Solving: Address customer issues effectively by understanding their concerns and providing appropriate solutions.nn- Maintaining Records: You will keep detailed records of customer interactions and transactions to ensure a smooth workflow and help in follow-ups.nn- Collaborating with Teams: Work closely with other team members to ensure a seamless customer experience and resolve any escalated issues.nnRequired Skills and Expectations:nnCandidates should have excellent communication skills in English and a friendly demeanor when interacting with customers. A basic understanding of computers and the ability to navigate different software applications are essential. You should be a proactive learner with a positive attitude, willing to adapt to various customer needs. We value teamwork, so reliability and the ability to collaborate with colleagues are important qualities for this role. An eagerness to grow and learn from feedback is also highly encouraged.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Delhi
Customer Support BPO Sales Call Center BPO
We are seeking a Call Center Executive in Delhi who is eager to start a career in customer service. This full-time position is perfect for individuals with 0 to 1 year of experience, making it a great opportunity for recent school graduates.Key Responsibilities:- Customer Support: Assist customers by answering their queries and resolving issues efficiently through phone calls. You will provide information about products and services to ensure customer satisfaction.- Data Entry: Accurately record customer interactions and feedback in our system. This will help in tracking issues and improving our services.- Follow-Up: Proactively follow up with customers to ensure their needs are met and that they are happy with our service. This helps build lasting relationships and enhance customer loyalty.- Team Collaboration: Work closely with other team members and departments to ensure a seamless customer experience. Good teamwork is essential for achieving our goals.Required Skills and Expectations:Candidates should have strong communication skills, with the ability to speak clearly and listen attentively. A positive attitude and willingness to learn are crucial, as you will engage with a diverse range of customers. Basic computer skills are necessary for data entry tasks. Punctuality and reliability are important, as this role requires showing up on time and being present in the office. A foundational understanding of customer service principles will be beneficial for success in this role.
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  • Fresher
  • 1.3 Lac/Yr
  • Delhi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center Inbound Process Inbound Calls Inbound Calling Inbound Voice Process Domestic BPO Domestic Calling Domestic Voice Process Domestic Call Center Calling Executive
We are looking for a motivated and enthusiastic female candidate for the Customer Care Executive position. As a fresher, you will have the opportunity to develop your skills while providing excellent service to our customers. This is a full-time work-from-home job based in Delhi. Key Responsibilities:- Respond to Customer Inquiries: You will be the first point of contact for customers, addressing their questions and concerns through phone, email, or chat.- Provide Information About Products: It is essential to understand our products and services so you can provide accurate information and assist customers in making informed choices.- Resolve Customer Complaints: You will proactively listen to and resolve customer issues, ensuring their satisfaction and maintaining a positive company image.- Maintain Customer Records: Accurate and organized record-keeping is important. You will update customer information in our database to ensure seamless service.- Collaborate with Team Members: Teamwork is key in a customer care role. You will work closely with your colleagues to share insights and solutions for common customer issues.Required Skills and Expectations:- A minimum education level of 12th pass is necessary for this position.- Excellent communication skills in English, both written and verbal, are essential to clearly convey information and assist customers.- You should possess good listening skills to fully understand customer concerns and provide effective solutions.- Basic computer skills, including familiarity with email and chat software, are required for accurate communication.- A positive attitude and a willingness to learn are crucial for success in this role, as you will be representing the company to our valued customers.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Delhi
Good Communication Skills Customer Relationship Customer Care BPO Voice Inbound Calls Chat Support International Voice Process
Client: VerizonInternational - US telecom ProcessCustomer Associate /Senior Customer AssociateVoice Process - InboundNoida sec 62 or Sec 81 WFONight, 5 DAY in a week, split week off12th pass with min 1 Year exp in Int. Voice process (INBOUND)12 - 17 Months > U1 > 440000 > 28,668 inhand > PLI > 0 to 353818 plus Months > U2 > 490000 > 32,002 inhand > PLI > 0 to 3949 HR ROUND, OPS, SHL
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Delhi
Professional Communication Inbound Process Microsoft Excel Customer Care Presentation Skills Domestic BPO
*JOB Description with PROCESS* *Process - PNB Inbound (Customer service)*12th pass*Excellent communication in english* Day shift 10:00 am to 7:00 pm.Sunday fixed off.Fresher and Experience - 18k in-hand.If you have any reference, please share it on the number given below.
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  • 0 - 5 yrs
  • 10.0 Lac/Yr
  • Delhi
Tele Caller Business Process Outsourcing BPO Operations Hindi BPO BPO Sales Domestic BPO
Bhartiya Airways BPO Customer Support Executive (Voice/Non-Voice) Job DescriptionAbout the CompanyBhartiya Airways is a travel and aviation services provider offering domestic and international flight bookings, tour packages, corporate travel solutions, and 247 customer support.Job Title: Customer Support Executive BPO (Voice / Non-Voice)Department: Customer Service / OperationsLocation: Gurgaon/Delhi (or as applicable)Employment Type: Full-TimeKey ResponsibilitiesHandle inbound & outbound calls related to flight bookings, rescheduling, refunds, cancellations, and travel inquiries.Respond to customer queries via chat, email, and phone with accuracy and professionalism.Assist customers in resolving ticketing issues, payment concerns, or documentation requirements.Maintain customer interaction records in CRM systems.Explain airline policies, baggage rules, travel guidelines, and fare conditions.Coordinate with internal teams and airline partners to process customer requests.Ensure high customer satisfaction with timely and effective problem resolution.Follow standard operating procedures (SOPs) and achieve daily/weekly performance targets.Skills RequiredExcellent communication skills in English & Hindi.Good listening and problem-solving abilities.Basic computer proficiency (MS Office, CRM tools).Customer-centric approach with patience and empathy.Ability to work in rotational shifts (including weekends/holidays).Knowledge of travel/airline industry is a plus.Eligibility CriteriaEducation: 12th Pass / Graduate.Experience: 03 years in BPO/Customer Service (Freshers welcome).Age: 1835 years.Immediate joiners preferred.Salary & BenefitsSalary: 35,000 70,000 per month (depending on experience & profile).Incentives/Performance bonuses.Paid training.Travel industry perks (discounted tickets/offers).Growth opportunities within the company.Work Environment6-day working with rotational shifts.Office-based / Hybrid options (as per company policy).Supportive team and professional work culture.
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Customer Relationship Excel Customer Management Customer Service Customer Care Customer Handling BPO Voice Domestic BPO Customer Support Good Communication Skills Hindi BPO Chat Support Telephone Handling
Those who want a work from home job from Pan India can apply for this job role which is zomato customer support process voice and non-voiceRotational shiftFull time jobMinimum qualification 12th passWork from home Fixed salaryNo target
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Jobs by Popular Location

  • 0 - 3 yrs
  • 4.3 Lac/Yr
  • Delhi
Customer Care Customer Service Customer Support Call Center Chat Support Chat Process BPO Solving Queries Non Voice Process Client Solutions
We are looking for a friendly and reliable Chat Support Executive to join our customer service team.In this role, you will be responsible for providing real-time assistance to customers through live chat, ensuring their inquiries are addressed efficiently and professionally. The ideal candidate will have excellent communicationskills, a problem-solving mindset, and a passion for delivering outstanding customer service. You will play a key role in ensuring customer satisfaction and helping build lasting relationships with our clients.Key Responsibilities:Live Chat Support:Respond to customer inquiries in a professional, accurate, and timely manner via live chat.Provide assistance to customers with a variety of queries including product information, order status, account issues, and troubleshooting.Use chat software and tools to manage and resolve customer issues quickly and efficiently.Issue Resolution:Assist customers with resolving technical issues, billing inquiries, product concerns, and other related queries.Identify and escalate issues that require further attention to the appropriate department or senior team member.Follow up with customers to ensure their issues have been resolved to their satisfaction.Customer Interaction & Relationship Management:Build rapport with customers and maintain a positive attitude throughout all interactions.Offer personalized solutions to customers based on their individual needs and preferences.Ensure that all customer communications are friendly, professional, and helpful.Product Knowledge & Support:Stay up to date with product knowledge, company policies, and industry best practices to provide accurate and helpful information to customers.Guide customers through product features, services, and troubleshooting processes.Documentation & Reporting:Document and maintain accurate records of customer interactions, inquiries, and resolutions.Provide feedback and suggestions to improve processes,
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Cold Calling Customer Support Customer Care Human Resource Executive Marketing
Work From Home & Office Hiring! Telecalling Job Hindi & English Part-Time: 15k-20k Full-Time: 25k-35k Flexible Hours Fast Joining Limited Slots WhatsApp Available Start your career now Dont miss out!
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Customer Relationship Customer Service Customer Care Customer Handling BPO Voice Telephone Handling Domestic BPO Good Communication Skills Cold Calling Inbound Calls Customer Support Chat Support Hindi BPO
Job Title: Customer Service ExecutiveLocation: Work from Home (Remote)About Us:Kritiz Consultancy is a business process outsourcing company specialized in HR outsourcing and hiring solutions. We are seeking a highly motivated and experienced Customer Service Executive to join our team.Job Summary:We are looking for a talented Customer service executive to build and maintain strong relationships with our clients. The ideal candidate will have excellent communication and interpersonal skills, with a strong background in financial markets.Responsibilities:Build and maintain relationships with clients, customers.Identify new business opportunities and generate revenue.Promote and market products and services.Collaborate with internal teams to achieve business objectivesRequirements:- Should have knowledge of financial market and capital market.- Should be familiar with equity brokers, capital market participants, sub broker.- Excellent communication and interpersonal skills- Strong analytical and problem-solving skills- Ability to work independently in a remote environmentWhat We Offer:- Competitive salary package: 18k -23k- Opportunity to work with a leading financial market participants- Work from home opportunity- Professional growth and development opportunities
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Chat Process Executive

Employment mantras

BPO Operations Internatinal Customer Support Chat Process Chat Support Chat Process Executive Online Chat Representative Domestic Chat BPO Non Voice BPO Domestic BPO
profile- Chat processQualification- graduation/post graduationlocation-NoidaShift- RotationalFresher and experience both can apply
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  • 0 - 4 yrs
  • 2.0 Lac/Yr
  • Delhi
Good Communication Skills Client Handling International BPO Customer Relationship International Voice Outbound Calling Customer Support Customer Service Cold Calling Customer Handling
* Banking process of UAE based banks. * Profile majorly involves communicating with clients through various channels such us email, phone & letters for follow up on repayments. * You need to be a good communicator, should know basic computer, good negotiation skills required. * Day shift 6 days workingOffice Timings: 10am to 06.30pm (WORK FROM OFFICE only) Salary: Fixed Salary, no deductions * Fresher: 10,000 to 15,000/- (Negotiable Depending on capabilities)* Incentives start from INR 7,000/- goes upto INR 80,000/- * Paid LeavesContact - +91 9818 201751 or ashima.g@vtfinserv.com
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Good Communication Skills Customer Associate Customer Care Customer Care Executive CCE Inbound Process Outbound Process Chat Support Chat Support Executive Email Support Email Support Executive Domestic BPO Domestic Call Center
Job profile: Customer Care executive Job role : To handle customer query, able to listen the call actively, being polite while talking, should know how to be professional at work, should have zeal to work in the organisation.NOTE : candidate should be comfortable with both day shift and night shift ( depends on the process you get).Should be comfortable with Rotational offs.FOR MORE DETAILS CONTACT:8800523762(HR TRIPTI)
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Gujarati Language Interpreter

Wehire Talent solutions

Voice Process International Voice Process Domestic Voice Process Telecaller BPO Customer Support Executive BPO Telecaller
Wehire Talent Solutions Job role - Language Interpreter Location- Remote *Excellent communication in English language is mandatory *Must be fluent in Gujarati Language Native speakers only - 5 days working,2 rotational offs- comfortable with night shifts and 24/7 rotational shifts.Education - 12th pass Freshers and Experienced both are eligibleAge- 18 to 45 years Salary - upto 5.5lpa - Desktop will be provided after selection ContactAakanksha (hr)Contact- 7987939547
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Call Center Executive

Scinext Group Skills & Technology Private Limited

Customer Support Domestic BPO Voice Process Call Center Executive Call Center Operations Back Office Executive Back Office Incharge Back Office Coordinator KPO Executive KPO BPO Executive BPO Operations Manager
Help expand our business by targeting new growth opportunities, improving portfolio credit quality and maximizing profitability and efficiency of our products. Actively prospect, recruit and pre-qualify new clients for our financial services. Be a primary point of contact for new and existing customers. Make certain all applications meet our companys standards and help ensure regulatory compliance. Foster a collaborative work environment by working with colleagues to develop better products and solutions. Provide periodic analysis and reports.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Delhi
Customer Care Voice Process International BPO Customer Communication Call Center Inbound Voice Process Outbound Voice Process International Call Center
Company DescriptionLearnfly is a leading online e-learning marketplace based in New Delhi. Our platform offers thousands of courses to individuals and corporate employees, aiming to enhance their skills and achieve personal and professional goals. With a global instructor base, we provide high-quality course materials, virtual labs, quizzes, assignments, and simulations developed by industry experts.Role DescriptionThis is a full-time on-site role for a Customer Service Executive (International process). As a Customer Service Executive, you'll be responsible for providing excellent customer support and ensuring customer satisfaction. Your day-to-day tasks will include addressing customer inquiries, resolving issues, and managing customer service operations.QualificationsStrong interpersonal skills and ability to communicate effectively with customersExperience in customer support or customer service managementAbility to maintain a high level of customer satisfactionKnowledge of customer service best practices and strategiesExcellent problem-solving and decision-making skillsAbility to work well in a team and collaborate with cross-functional teamsProficiency in using customer service software and toolsA strong commitment to providing exceptional customer serviceBachelor's degree in a relevant field is preferredPerks and benefits5 days working (Monday - Friday) - Sat and Sun fixed off.Day shift - 9am to 6pmLocation - Janakpuri, New DelhiSalary - upto 25K
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Customer Care Voice Process International BPO Customer Communication Call Center Customer Associate Customer Relationship Executive Customer Relationship Manager Customer Sales Executive Customer Sales Representative Customer Service Manager Customer
: Customer Support Executive - Axis BPO Process (inbound customer service + credit card upselling process) - Sector 127, Noida - BPO : Full-Time: Under Graduates/Graduates: Fresher (Graduates) UG with Minimum 1 Year BPO voice process experience (Customer service in Tele Banking/Tele Sales) : Versant score should be more than 4 Basic telephonic etiquettes and customer skills Candidate should be able to communicate in English and Hindi Customer-focused and attentive : Answers inquiries by clarifying desired information Determines requirements by working with customers Resolves problems by clarifying desired information Cross-sell and upsell products/services1. Shifts-Proper day shifts ,6 days working + 1 day Rotational week off2. Direct walkin interview process : Free pick and drop shuttle service till specified locations (Metro stations-Noida Sector-37, 52, 59 & Noida City Centre) : Updated CV Aadhar cardThis is a customer-centric role with a focus on telephonic communication and customer service.Candidates should possess the required language skills and be customer-focused.Experience in Tele Sales or Tele Banking is preferred for candidates with at least 1 year of experience.Posting by: Harshit Juneja ./ - +
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Customer Support Executive

Bizi Bees Outsourcing Private Limited

Inbound Voice Process Outbound Voice English Email Support Telecalling BPO Telesales Customer Support
*URGENT REQUIREMENT *CUSTOMER SUPPORT EXECUTIVESVoice & Non-Voice BPO Processes(Both Male & Female candidates below 35)English CompulsoryEducation:12th pass and aboveLocation - Moti Nagar, DelhiSALARY -Inhand 15000-16000,travel allowance(based on process)-2500*
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Customer Service Call Centre BPO Executive Fresh Work From Home
Job Description:An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone, can be hired for any skill set as per the requirement and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.Knowledge and Skills RequiredCommunication Skills: Excellent communication skills (written and verbal) Ability to communicate correctly and clearly with all customers Excellent documentation skills Good comprehension skills ability to clearly understand and state the issues customers present Ability to concentrate follow customers issues without distraction to resolution Good composition skills ability to compose a grammatically correct, concise, and accurate written response Work successfully in a team environment as well as independentlyComputer Knowledge/Skills: Ability to use a desktop computer system Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Excellent typing skills Demonstrates understanding of the Internet, Amazon.com website, and competitor websites Demonstrates an ability to successfully navigate websites Demonstrates a proficient knowledge of email applications Demonstrates an ability to learn in various media Ability to successfully adapt to changes in the work environmentCustomer Focus: Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment Ability to empathize with and prioritize customer needs Demonstrates interpersonal skills with a diverse customer base Demonstrates conflict resoluti
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Nepali Language Interpreter

Wehire Talent solutions

Voice Process International Voice Process Domestic Voice Process Telecaller Domestic BPO BPO Customer Support Executive
Wehire Talent Solutions Job role - Nepali Language Interpreter Location- Remote *Excellent communication in English language is mandatory*Must be fluent in Nepali language Native speakers only - 5 days working,2 rotational offs- comfortable with night shifts and 24/7 rotational shifts.Education - 12th pass Freshers and Experienced both are eligibleAge- 18 to 45 years Salary - upto 5.5lpa - Desktop will be provided after selection ContactAakanksha (hr)Contact- 7987939547
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Voice/Chat Executive

BPO Convergence

Good Communication Skills Inbound Process Outbound Process Domestic BPO Domestic Voice Process Chat Support Chat Support Executive Email Support Email Support Executive CCE Customer Associate Customer Management Handling Customer Queries Active Liste
Job profile: Customer Care executive Job role : To handle customer query, able to listen the call actively, being polite while talking, should know how to be professional at work, should have zeal to work in the organisation.NOTE : candidate should be comfortable with both day shift and night shift ( depends on the process you get).Should be comfortable with Rotational offs.FOR MORE DETAILS CONTACT:8800523762(HR TRIPTI)
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management Voice Support
We are seeking a Customer Handling Executive in Delhi, India, to provide exceptional service to our clients. This full-time role is suitable for individuals with 0 to 2 years of experience, and only a 12th-grade education is required.Key Responsibilities:1. Customer Interaction: Engage with customers through various channels, including phone calls, emails, and in-person meetings, to understand and address their needs effectively.2. Problem Resolution: Identify and resolve customer issues promptly by listening actively and providing appropriate solutions or guidance.3. Product Information: Educate customers about our products and services, ensuring they have the necessary information to make informed decisions.4. Record Keeping: Maintain accurate records of customer interactions and transactions to track issues and follow up when necessary.5. Team Collaboration: Work closely with other team members and departments to ensure a seamless customer experience and share insights to improve processes.To excel in this role, candidates must possess strong communication skills and a friendly, approachable demeanor. A positive attitude and a willingness to learn are essential, as is the ability to work efficiently under pressure. Candidates should be detail-oriented and have good problem-solving skills to handle customer inquiries and complaints effectively. A basic understanding of computer skills, including familiarity with software applications, will be beneficial in managing customer information efficiently.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a Customer Care Executive to join our team in Delhi. This position is ideal for recent graduates or those with up to two years of experience in customer service and offers an opportunity to develop your skills while assisting our valued customers.Key Responsibilities: 1. Customer Support: Respond promptly to customer inquiries via phone, email, or chat, ensuring a friendly and professional interaction to resolve issues and answer questions.2. Issue Resolution: Investigate and resolve customer complaints by identifying the problem and providing timely solutions, ensuring customer satisfaction.3. Product Knowledge: Maintain up-to-date knowledge of our products and services to effectively assist customers and provide accurate information.4. Record Keeping: Document customer interactions and transactions in our database, ensuring all records are accurate and updated for future reference.5. Feedback Collection: Gather feedback from customers regarding their experiences and report this information to improve services and customer satisfaction.Required Skills and Expectations: Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers. Strong problem-solving abilities are essential for resolving issues swiftly. A basic understanding of customer service principles and practices is preferred, although training will be provided. Candidates should be patient, attentive, and able to work well in a team environment. Being detail-oriented and organized will be crucial for maintaining accurate records and ensuring high customer service standards.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Delhi
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
We are looking for a dedicated Chat Support Executive to join our team in Delhi. The ideal candidate will assist customers through online chat, addressing their inquiries and providing solutions in a timely manner. This is a full-time work-from-home position suitable for individuals with 0 to 2 years of experience.The key responsibilities include:1. Customer Interaction: Engage with customers via chat to assist with inquiries, complaints, and requests, ensuring a positive communication experience.2. Problem Resolution: Analyze customer issues and provide effective solutions, escalating complex matters to senior staff when necessary.3. Documentation: Keep detailed records of customer interactions and feedback, which will aid in improving services and addressing recurring issues.
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