Array ( [0] => customer-support-executive-bpo [1] => navi-mumbai ) BPO Customer Support Executive 12th Pass Fresher Jobs in Navi Mumbai
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BPO Customer Support Executive 12th Pass Fresher Jobs in Navi Mumbai

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Freshers & Experience || Full Time || BPO Customer Support Executive

NPM Recruitment

  • 0 - 1 yrs
  • Navi Mumbai
Computer Customer Support Executive
Key Responsibilities (Based on Role):Handle inbound or outbound calls for sales, retention, insurance, or customer support.Persuade or assist customers with queries, renewals, collections, or complaints.Meet daily/weekly/monthly targets for sales or call quality.Maintain accurate customer records using CRM.Follow compliance guidelines and quality benchmarks.Job Details: Shift Timings (Rotational Day Shifts):08:00 AM to 05:00 PM09:00 AM to 06:00 PM10:00 AM to 07:00 PM11:00 AM to 08:00 PM(SBI Process Only): 9:30 AM to 6:30 PM(BASIC Process): 10:00 AM to 07:00 PM Working Days: Monday to SaturdayWeekly Off: Rotational / Fixed Sunday off (based on process)
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Opening For BPO Telecaller

Master Solution

Domestic BPO BPO Sales Call Center BPO Call Center BPO Telecaller BPO Customer Support Executive BPO Operations Manager Telecaller Telesales Executive
Telecaller Role and Responsibility Knowing all the details of the product or service offerings Regularly updating and obtaining the lists of individual contact details Meet and exceed sales target set by the organization Stay updated with market trends to better serve customers Identify customer needs and provide solutions through the companys products and services Build and maintain positive relationships with future prospects Bringing clarification to the progress and performance-related expectations by conducting regular meetings Conducting each function with the utmost respect, regardless of the behavior of the other Keep record of every customer interaction and sales activities Contacting current and potential clients to inform them regarding the product and service. Answering all queries and questions regarding the company and product Understanding customers requirements by asking questions and closing the deal Keeping the customer database maintained and updated Taking and processing orders accurately Preserve the companys reputation by handling grievances Facilitating companies sales by going the extra mile and meeting a sales quota Keeping a record of all the sales calls and notes of useful informationTelecaller Requirements Graduation or equivalent Priory experience working as a telecaller or in a similar role Having done a sales-related training program Knowledgeable with computers Having exposure to cultural norms and diverse viewpoints Ability to change the communication style on unusual events Excellent interpersonal, research, and record-keeping skills Having the capability to receive critics without internalizing them 1+ years of experience as a telecaller or any similar role Proven track record of successfully achieving the sales quota Efficient with English Excellent interpersonal and communication skills Excellent negotiation skills and the ability to resolve
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Customer Service Executive

Hexaware Technologies

  • 0 - 3 yrs
  • 4.0 Lac/Yr
  • Ghansoli Navi Mumbai
Good Communication Inbound Customer Service Outbound Voice Process BPO Customer Support Executive
Any Graduate as well as freshers can apply.2 Rotational Week OffsHaving Good Communication skills.Rounds of interviews HROpsChat Versant
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