Key Responsibilities (Based on Role):
Handle inbound or outbound calls for sales, retention, insurance, or customer support.
Persuade or assist customers with queries, renewals, collections, or complaints.
Meet daily/weekly/monthly targets for sales or call quality.
Maintain accurate customer records using CRM.
Follow compliance guidelines and quality benchmarks.
Job Details:
💼 Shift Timings (Rotational Day Shifts):
08:00 AM to 05:00 PM
09:00 AM to 06:00 PM
10:00 AM to 07:00 PM
11:00 AM to 08:00 PM
(SBI Process Only): 9:30 AM to 6:30 PM
(BASIC Process): 10:00 AM to 07:00 PM
📅 Working Days: Monday to Saturday
Weekly Off: Rotational / Fixed Sunday off (based on process)
Experience
0 - 1 Years
No. of Openings
999
Education
12th Pass
Role
BPO Customer Support Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Ghansoli MBP, Near MTNL Office, Mahape, Navi Mumbai – 400710