Customer Service Representative Job Vacancies in Baddi

About Us STEM Learning is a social enterprise dedicated to transforming education by instilling a passion for Science, Technology, Engineering, and Mathematics in young learners. Established in 2011, we empower students in rural and urban India by strengthening their foundation in STEM education.Through impactful CSR initiatives, we collaborate with 250+ corporate, 50 NGOs, and 30 private schools to ensure sustainable and effective advancements in education. Our mission is to equip government schools with world-class STEM resources, building a brighter future for students and fostering innovation nationwide.Company Website: www.stemlearning.inDesignation: Corporate Partnership ExecutiveLocation:Delhi Salary:As per market standardsExperience:24 yearsKey Responsibilities:o Building and Nurturing Relationships: Develop and maintain strong connections with corporate and government clients to support the organizations objectives.o Proposal Development and Presentations: Craft customized proposals and deliver persuasive presentations to potential clients.o Funding Opportunity Identification: Monitor donor platforms to spot new funding opportunities.o Donor Database Management: Maintain an accurate and comprehensive database of local and national donor organizations.o Expanding Partnerships: Strengthen relationships with existing clients while exploring new prospects.o Fieldwork: Travel within or outside the district to meet clients and foster relationships.o Goal-Oriented Planning: Set ambitious revenue targets and design actionable strategies to achieve them.What Were Looking For:o Education: MBA/PGDM/Graduate in Sales or related fields. BSW/MSW candidates with CSR fundraising experience are encouraged to apply.o Experience: Preference for candidates with backgrounds in B2B Sales, CSR Fundraising, or institutional sales.Skills: Proven corporate client management experience. CRM tool proficiency is a plus. Excellent communication, presentation, and interpersonal abilities. Added advantage: experience in government liaising, fundraising, or development sectors.Candidates must be willing and ready to engage in fieldwork for client engagement and relationship-building. Apply now and contribute to creating a brighter future!

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Customer Service Representative Requirements:High school diploma, general education degree, or equivalent.Ability to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.

Handle and respond to customer emails, providing updates as needed (Drayage Shipment).Manage load acceptance and appointment bookings via email.Provide customers with ETA updates.Possess knowledge of tracking and tracing shipments.Proficient in using TMS (Transportation Management Systems).Experience in handling drayage shipments.Strong verbal and written communication skills.Excellent problem-solving and decision-making abilities.Understanding of the trucking industry.Maintain attention to detail and accuracy.Ability to multitask and prioritize tasks effectively.Prior experience in logistics customer service is required.Worked in Canada base trucking company.Having a good knowledge of Drayage Shipment.Having knowledge of Rail Terminals.

Primefox Infotech is seeking candidates for the role of Customer Service Representative to join our dynamic lead generation team. If you're a self-motivated individual with excellent English communication skills, this could be the perfect opportunity for you!Skills Required:1. Excellent English communication skills2. Strong interpersonal skills3. Adaptive and quick learner4. Good, smooth, calm, enthusiastic communicatorResponsibilities:1. Generating high-quality leads following established SOPs2. Utilizing rebuttal techniques to address customer queries3. Making outgoing calls to generate new leads4. Developing a strong understanding of product scripts and rebuttals to facilitate lead generationDesignation: Customer Service RepresentativeCompensation:Competitive salary: 24,500 CTCLucrative daily incentive planLocation: Sector 74, Mohali (WORK FROM OFFICE)Working Hours:Fixed Shift Timings (US Shift) with Saturday/Sunday Fixed OffQualification: Bachelors degree in Marketing/Business Administration or equivalent.Requirements:FRESHERS with EXCELLENT communication skills are encouraged to applyInterested candidates, please send your CV to: hrg@primefoxinfotech.com or Whatsapp your CV on 7717494870For inquiries call: 771-749-4870Walk-in Interviews:12 PM to 6 PM (Monday to Friday)Primefox InfotechC-205, 7th Floor, Industrial Area, Phase-8BSector 74, Sahibzada Ajit Singh NagarPunjab 160055Job Types: Full-time, Permanent, FresherSchedule: Fixed night shift US shiftSupplemental pay types: Performance bonus, Yearly bonusExperience: Freshers or 1 year (Preferred)Language: English (Required)Shift availability: Night Shift (Required)Work Location: In personSpeak with the employer +91 7717494870