Customer Service Representative Fresher Jobs in Sector 127

Inbound Banking ProcessDesignation:- Customer Relationship officers/Phone Banking OfficerDomain:- Customer ServiceRole:- PermanentOpen for Graduates/Freshers and Undergraduates with minimum one year experienceLanguages Proficient in English and Hindi ( English equivalent to versant Level 4 and above).Shift Window: 6 day working process, 8AM-8PM, 9 hour rotational shift and week offMale WFO : 8AM-8PM work schedule across multiple shifts with rotational weekly off (as per process roster)Female WFO: 8AM 6 PM window work schedule across multiple shifts with rotational weekly off (as per process roster)Salary & Benefits:1. Associates 16.5K (Fresher)2. Associates 17.5K ( Experience)3. Apart from this Variable amount(Performance linked Incentive)4. Shuttle services provided (Sec 37 Bus Stand, Golf Course Metro, Noida City Centre, Sec- 52Noida Metro, Sec 59 Noida Metro)30 days of Classroom Training + 18 days of OJT (Salary from day 1)Candidates required 500Location Job Location Noida Sector 127

Notice Period: ImmediateShift Timings: Day ShiftWork Type: On SiteNo of Openings: 600Salary: 16500 - 17500Language: English, HindiSkills: Excel, Calling, CommunicationExperience: 0 - 3 yearsQualification: Graduation (10 + 2 + 3)Age: 18 - 30 yearsDescriptionVisitAt Axis BPO Process, we are actively recruiting individuals who are passionate about customer care and sales to join us as Tele Sales - Customer Care Executives. This role is ideal for fresh graduates looking to develop their skills in a dynamic and supportive environment. As a Tele Sales - Customer Care Executive, your primary responsibilities will include:-Handling Inbound Calls: Providing personalized assistance to customers, addressing their inquiries, and ensuring their needs are met effectively.-Cross-Selling: Promoting additional products and services to enhance customer satisfaction and increase sales revenue.-Record Keeping: Maintaining accurate and detailed records of customer interactions and transactions to track progress and improve service delivery.-Adherence to Policies: Ensuring strict adherence to company policies and procedures related to customer care and sales processes.This position offers an excellent opportunity to gain valuable experience in customer relationship management and sales techniques. If you are motivated by delivering exceptional customer service, possess strong communication skills in English and Hindi, and thrive in a collaborative team environment, we encourage you to apply. Join Axis BPO Process and embark on a fulfilling career journey where your contributions will make a significant impact on customer satisfaction and business growth..

Freshers & Experienced both are considerable Excellent CommunicationCustomer supportProblem-solving12th & Graduate both can apply