6957

Fresher Customer Care Jobs

filter
  • Location
  • Experience
  • Role
  • Functional Area
  • Qualification
  • Employer Type
  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Kolkata
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Inbound Calls Good Communication Skills Excellent English Communication
*CUSTOMER SUPPORT EXECUTIVE**Location:* Kolkata*Interview Mode:* Walk-in** Eligibility:* Graduate** Salary:**Fresher:* CTC: 18,000 Take Home: 13,000*Experienced:* CTC: 20,000 Take Home: 15,000** Job Details:* Proper Day Shift Timing: 9:00 AM - 6:00 PM 6 Days Working Sunday Fixed Off** Requirement:*Good communication skills and a customer-friendly attitude.*Interested candidates can share their updated CV on 9118020369 and confirm their availability for the walk-in interview.*
View all details
  • Fresher
  • 3.0 Lac/Yr
  • Delhi NCR
Customer Service Customer Support Customer Care Customer Relationship Inbound Calls BPO Voice Good Communication Skills Customer Handling
As a Customer Support Executive, you will be responsible for delivering exceptional customer service and support. This full-time office role based in Delhi NCR is ideal for freshers who are eager to start their careers in customer relations.Key responsibilities include interacting with customers through chat and phone, addressing their inquiries, and resolving any issues professionally. You will need to maintain a customer-friendly approach while ensuring positive customer experiences. Effective communication skills, both written and verbal, are essential in this role to articulate solutions clearly and empathize with customers.To succeed as a Customer Support Executive, you must demonstrate strong communication skills and possess a professional demeanor. Proficiency in handling customer interactions over various platforms, including chat and phone, is essential. You should be able to work collaboratively as part of a team to meet customer needs and contribute to a positive work environment.This position involves working in an office setting, necessitating a commitment to the required work schedule. Candidates should be male as specified, possess a minimum education of 12th pass, and be willing to engage enthusiastically with clients. This role provides an opportunity to develop your skills in customer support while playing a key role in enhancing customer satisfaction.
View all details
  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Rajpura Patiala
Customer Support Customer Handling Customer Relationship Customer Service
The Customer Support Executive is a full-time, on-site role based in Rajpura Punjab. This position is responsible for handling customer inquiries, resolving issues, and providing timely updates on shipment status via phone, email, and online channels. Day-to-day tasks include logging and tracking support requests, coordinating with operations and transport teams, and ensuring accurate information is shared with customers. The role involves monitoring customer feedback, collaborating to improve service quality, and supporting documentation related to deliveries and service performance. The Customer Support Executive contributes directly to customer satisfaction by maintaining professional communication, following standard operating procedures, and escalating complex issues when needed.QualificationsStrong Customer Support and Customer Service skills, with the ability to handle high-volume queries professionally.Experience in maintaining Customer Satisfaction through proactive communication and problem-solving.Ability to manage Online Support channels, including email and web-based ticketing systems.Exposure to Technical Support in logistics or related industries, including basic understanding of transport processes and tracking tools.Clear and confident verbal and written communication skills in English and local languages.Good organizational skills, attention to detail, and ability to prioritize tasks in a fast-paced environment.Comfort with using office software and customer service tools (e.g., CRM systems, MS Office).Previous experience in logistics, transportation, or pharmaceutical supply chain support is an advantage.Minimum of a high school diploma; a diploma or degree in business, logistics, or a related field is preferred.Ability to work collaboratively with cross-functional teams and maintain a customer-focused mindset.Salary range- 20-25K CTC
View all details
  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Bhopal
Customer Relationship Customer Service Customer Handling BPO Voice Good Communication Skills Hindi BPO
We are looking for a Customer Support Executive to serve as the primary link between our company and our customers. This part-time role allows you to work from home and is suitable for candidates with little to no experience. In this position, you will answer customer queries, process requests efficiently, and resolve any complaints they may have. Providing excellent service is key to maintaining customer satisfaction and loyalty. Key responsibilities include:- Responding to customer inquiries via phone or email, ensuring that all questions are addressed promptly.- Processing customer requests accurately and in a timely manner to meet customer needs.- Resolving complaints by identifying the issue and providing effective solutions, which may involve escalating concerns when necessary.Required skills and expectations for this role include:- Strong communication skills, both verbal and written, to effectively interact with customers.- A positive attitude and problem-solving abilities to enhance customer experiences.- Basic computer skills and familiarity with email platforms to manage queries and requests.- Patience and empathy, as you will need to handle customer concerns with understanding and care.This role requires a completed 12th grade education, and no prior experience is necessary, making it an ideal opportunity for those looking to start a career in customer service. If you are dedicated to helping others and want to contribute to a positive customer experience, we encourage you to apply.
View all details

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!
  • 0 - 6 yrs
  • 5.5 Lac/Yr
  • Mumbai
Customer Relationship Customer Service Customer Handling Customer Support Call Center Customer Care International BPO
We are seeking a dynamic, goal-oriented Customer Service Representative to join our growing BPO team. In this role, you will serve as the primary point of contact for our international/domestic clients, resolving inquiries, handling complaints, and providing exceptional service. The ideal candidate possesses excellent communication skills, a patient demeanor, and a strong problem-solving mindset.Key ResponsibilitiesCustomer Support: Answer inbound interactions (calls, emails, or live chats) to assist customers with product inquiries, billing questions, and troubleshooting.Issue Resolution: Actively listen to customer grievances, identify the root cause of the issue, and provide accurate solutions efficiently.Data Logging: Maintain precise and detailed logs of all customer interactions, feedback, and actions taken in the CRM database.Escalation Management: Route complex, unresolved issues to the appropriate internal teams or senior management while maintaining ownership of the customer's experience.Performance Metrics: Meet or exceed daily performance targets, including Average Handling Time (AHT), First Call Resolution (FCR), and Quality Assurance (QA) scores.Requirements & QualificationsEducation: High School Diploma or equivalent required; Bachelors degree is a plus.Experience: 0 to 2 years of experience in a BPO, customer service, or call center environment (Freshers are welcome to apply).Communication: Exceptional verbal and written communication skills in [Specify Language, e.g., English/Spanish].Technical Skills: Proficiency with basic computer applications, MS Office, and familiarity with CRM software (e.g., Salesforce, Zendesk) is an advantage.Shift Flexibility: Willingness to work in a 24/7 environment, including night shifts, weekends, and holidays.Core Competencies: Strong active listening skills, high emotional intelligence, ability to multitask, and a typing speed of at least [e.g., 30 WPM].
View all details
  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Kolkata
Customer Support Inbound Voice Process Customer Service Customer Relationship Good Communication English Language Inbound Voice Process Inbound Process Customer Calling
*CUSTOMER SUPPORT EXECUTIVE**Location:* Kolkata*Interview Mode:* Walk-inEligibility:* GraduateSalary:**Fresher:* CTC: 18,000 Take Home: 13,000*Experienced:* CTC: 20,000 Take Home: 15,000Job Details:* Proper Day Shift Timing: 9:00 AM - 6:00 PM 6 Days Working Sunday Fixed OffRequirement:*Good communication skills and a customer-friendly attitude.*Interested candidates can share their updated CV on 9125776661 and confirm their availability for the walk-in interview.*
View all details
  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Noida Sector 6
Customer Care Customer Handling Customer Service Customer Support BPO Voice Customer Relationship
We are looking for a dedicated Southern Languages - Tamil, Telugu, Malayalam, Kannada ,Odia ,Bengali, Marathi Gujarati Assamese along with good English Customer Support Executive to join our team in Noida Sector 6. This entry-level position is perfect for candidates with 0 to 1 year of experience, who are passionate about helping customers resolve their queries.nnThe Customer Support Executive will be responsible for assisting customers through various channels, including phone, email, and chat. You will address customer inquiries, provide information about our services, and ensure a positive experience for all clients.nnKey responsibilities include:nn- Customer Assistance: Respond to customer inquiries promptly and efficiently, helping them with product information and resolving issues.n- Issue Resolution: Identify customer problems and provide effective solutions, ensuring customer satisfaction.n- Communication: Maintain clear and professional communication with customers, adhering to company guidelines.n- Feedback Collection: Gather customer feedback to identify areas for improvement in services and support.nnCandidates should possess strong communication skills, both verbal and written, to effectively assist customers. A patient and friendly demeanor is crucial, as you will interact with various clients. Basic computer skills are necessary to navigate support tools and systems. Teamwork and adaptability are essential, as you will work closely with colleagues to deliver excellent service. A high school diploma (12th Pass) is required for this role.nnIf you have a desire to learn and grow in customer support, we encourage you to apply!
View all details
  • Fresher
  • Hisar
Communication Skills Customer Support Calling Customer Service
Customer Support - Part TimeWe are looking for responsible and motivated candidates for part-time Customer Support work.Responsibilities: Handle customer calls and queries Communicate professionally with customers Follow up with leads Maintain basic customer data Complete assigned daily tasksEligibility: 12th Pass / Graduate Freshers can apply Good communication skills Basic smartphone & internet knowledge Male & Female candidates can applyWork Type: Part TimeSalary: 15,000-20,000 per monthInterview: OnlineTraining: Job-related training will be provided.
View all details
  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Ambedkar Nagar
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
SHARE YOUR RESUME 8282965559nJoin our team as an Airport Customer Service Associate, where you will play a vital role in ensuring a positive experience for travelers at the airport. This position is ideal for individuals looking to start their career in customer service.nnKey Responsibilities:nn- Customer Assistance: Welcome passengers and provide information about flights, boarding procedures, and airport facilities to ensure a smooth travel experience.n- Check-in Support: Assist travelers with the check-in process, including luggage handling and issuing boarding passes.n- Problem Resolution: Address customer complaints and queries promptly, offering solutions to enhance their travel experience.n- Communication: Work collaboratively with airport staff and airline personnel to share important information and ensure smooth operations.nnRequired Skills and Expectations:nnCandidates should have a minimum education level of 10th grade and possess a strong commitment to customer service. You will need good communication skills, both verbal and written, to effectively assist travelers. A friendly and positive attitude is essential in this role, as you will be interacting with a diverse range of passengers. Basic problem-solving abilities will help you address customer concerns efficiently. Since this is an office-based position, punctuality and a professional demeanor are expected. Previous experience is not required, making this an excellent opportunity for individuals with little to no work history.
View all details
  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Tiruchirappalli
Problem-solving Multitasking Customer Service Teamwork
We are seeking a motivated and engaging Airline Customer Service Executive to join our team in Tiruchirappalli. This entry-level position is perfect for individuals eager to start their career in the aviation industry.nnKey Responsibilities:nn- Customer Assistance: Provide support to passengers by answering queries, handling complaints, and offering information about flights, luggage, and services.n n- Reservation Management: Assist customers in making flight reservations and changes, ensuring accuracy in bookings and customer details.nn- Check-in Support: Facilitate the check-in process for passengers, assisting with boarding passes and baggage handling.nn- Problem Resolution: Handle any issues that arise during the travel experience, working swiftly to find solutions and ensure customer satisfaction.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills, both verbal and written, to interact confidently with customers. A friendly demeanor and a customer-first attitude are essential to build rapport and trust. Attention to detail is important to ensure all information is accurate and complete. Candidates should also be comfortable working in a fast-paced environment and demonstrate the ability to manage time effectively. Flexibility to work varying shifts is expected, as airport operations may require extended hours. A minimum educational qualification of 12th pass is required, and prior experience is not mandatory, making this an ideal opportunity for new graduates seeking entry into the airline industry.
View all details
  • Fresher
  • 6.0 Lac/Yr
  • Tamulpur
Service Desk Customer Service International Call Center
Answering Inquiries: Respond to phone calls, emails, web chats, or in-person questions. Provide details on prices, stock, and services.Handling Complaints: Listen to frustrated customers and offer calm, fair solutions. De-escalate tense situations and follow company rules to fix issues.Processing Transactions: Take orders, process payments, and manage returns or exchanges.Updating Records: Enter customer details, interactions, and notes into the company database or CRM system.General Support: Assist other departments with daily office tasks, tracking shipments, or sorting mailHR SUMAN-9706082621
View all details
  • Fresher
  • 2.5 Lac/Yr
  • Hyderabad
Customer Relationship Customer Support Customer Service
We're Hiring: Support Executive(L1 level) at WhiteBooksLocation: HyderabadWork Mode: Full-TimeImmediate Joiners PreferredWhiteBooks is looking for a proactive and customer-focused Support Executive to support our growing B2B SaaS platform in the finance and customer experience space. If you enjoy helping customers, resolving issues, and delivering a seamless support experience, this role is for you.The RoleYou will be responsible for assisting customers with product-related queries, troubleshooting issues, and ensuring a smooth customer experience. You'll work closely with internal teams including product, engineering, and customer success to resolve concerns efficiently and maintain high customer satisfaction.What We're Looking For0-3 years of experience in Customer Support, Technical Support, Application Support, or related rolesGraduates and professionals from BBA, B.Com, MBA (Finance), CA Inter, and CMA Inter backgrounds are welcome to applyGood understanding of customer support processes and issue resolutionAbility to troubleshoot and resolve customer queries effectivelyFamiliarity with SaaS platforms and support workflowsExposure to FinTech, GST, accounting, or financial platforms is a plusStrong communication and interpersonal skillsGood verbal communication in English and Hindi is mandatory; proficiency in regional languages is preferredGood analytical and problem-solving abilitiesAbility to manage multiple tasks in a fast-paced environmentCustomer-first mindset with attention to detailKey ResponsibilitiesHandle customer queries through calls, emails, and support ticketsTroubleshoot and resolve product-related issues within defined timelinesCoordinate with internal teams for issue escalation and resolutionEnsure high customer satisfaction and timely follow-upsMaintain accurate records of customer interactions and resolutionsAssist customers in understanding product features and usageWhy Join WhiteBooks?Work on innovative FinTech SaaS products solving real business challengesCollaborative and growth-focused work cultureOpportunity to work closely with cross-functional teamsExposure to cutting-edge technologies and customer experience operationsImmediate joiners are strongly preferred.Interested candidates can share their resumes to hr@whitebooks.in or reach out directly.
View all details
  • 0 - 4 yrs
  • 1.0 Lac/Yr
  • Coimbatore
Communication Skill Customer Relationship
BPO Voice Process ExecutiveCompany: Spancore TechnologyLocation: Coimbatore, Tamil NaduEmployment Type: Full-TimeHandled customer calls and assisted customers with their queries, requests, and concerns. Provided clear information and suitable solutions while maintaining professional communication. Managed customer interactions efficiently, documented call details, followed process guidelines, and worked toward customer satisfaction and productivity targets.Key Responsibilities:Handle inbound and outbound customer calls.Understand customer requirements and provide appropriate assistance.Resolve customer queries and complaints professionally.Maintain accurate customer and call records.Follow company processes and quality standards.Meet daily productivity and performance targets.Escalate complex issues to the appropriate team when required.
View all details
  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Danapur Patna
Service Desk Customer Support Customer Care Corporate Sales Field Service
Civil Guruji Pvt. Ltd. is looking for an enthusiastic and target-oriented Sales Personality to join our team.The role involves lead generation, calling, follow-ups, sales conversion, college visits, company collaboration & business development to promote our training programs.Key ResponsibilitiesHandle inbound/outbound calls and follow up with potential customers.Explain training programs, fees, offers and enrollment process.Generate and convert leads into admissions.Visit colleges and educational institutions for business development.Coordinate and organize workshops, seminars and career sessions at colleges.Interact with students and generate quality leads.Build and maintain collaborations with companies, organizations and industry partners for training, recruitment, corporate programs and other business opportunities.Identify potential companies and initiate communication to explore partnership and collaboration opportunities.Coordinate with companies for corporate training, employee skill-development programs, recruitment drives and placement-related opportunities.Maintain lead records and follow-up status.Coordinate with the internal team for lead conversion and student onboarding.Achieve daily and monthly sales targets.RequirementsGood communication and convincing skills.Comfortable with calling as well as field/college visits.Good interpersonal and presentation skills.Target-oriented and self-motivated.Sales/Telecalling/Business Development experience preferred.Freshers with good communication and confidence can also apply.
View all details

Hiring - Freshers - CRM Executive (Female)

Lakshmi North East Solutions (LNES)

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Guwahati
Customer Relationship Customer Handling Customer Support Team Coordinator MS-excel MS Office Word Customer Management
We are seeking a dedicated CRM Executive to manage customer relationships effectively. This role involves handling customer queries and complaints, coordinating with internal teams, maintaining detailed customer records, and ensuring timely follow-ups to enhance customer satisfaction.Key responsibilities include managing customer relationships, which requires clear communication and effective problem-solving skills. You will address customer queries and resolve complaints, coordinating with other departments as necessary to ensure a smooth experience for our clients. Maintaining accurate customer records is vital, wherein you will input, update, and track customer information diligently. Timely follow-ups with customers will be essential to nurture relationships and ensure customer needs are met.The ideal candidate should possess strong communication skills and the ability to handle customers with care and professionalism. Proficiency in MS Excel is necessary for data management and reporting, while familiarity with CRM software will help streamline processes and improve efficiency. A graduate degree is required, and candidates should have 0 to 2 years of experience in a similar role.This is a full-time position based in Guwahati, India, and it requires working from the office. Female candidates are encouraged to apply. We invite individuals who are eager to grow and contribute positively to our customer relations team.
View all details
  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Imphal
Air Ticketing Executive Airport Staff Airport Operations Executive Airport Manager Airport Representative Receptionist Customer Service Executive Customer Support Passport Checking Executive Passport Checking Officer
An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 20,000-25,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.
View all details
  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • Hyderabad
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
We are looking for an enthusiastic Airport Executive to join our team in Hyderabad. This position is ideal for individuals who have completed their 10th grade and are eager to start a career at the airport. Candidates with experience ranging from 0 to 6 years are welcome to apply.nnKey Responsibilities:nn1. Customer Service: Provide excellent assistance to passengers, addressing inquiries and resolving issues to ensure a smooth travel experience.n n2. Check-in Assistance: Help passengers during the check-in process, ensuring that all procedures are followed for safety and efficiency.n n3. Coordination: Collaborate with airline staff and other airport departments to streamline operations and enhance service quality.nn4. Airport Operations Support: Assist in various airport activities, including baggage handling and managing boarding procedures.nnRequired Skills and Expectations:nnCandidates should possess strong communication and interpersonal skills to effectively interact with passengers and colleagues. Attention to detail is crucial, as the role involves managing important travel documents and ensuring compliance with airport regulations. A positive attitude and the ability to stay calm under pressure are essential, as you will be handling diverse situations in a fast-paced environment. Candidates should be adaptable and eager to learn, with a strong commitment to providing outstanding customer service.
View all details
  • 0 - 6 yrs
  • 16.0 Lac/Yr
  • Coimbatore
Good Communication Customer Relationship
We are seeking a dedicated Airport Passenger Service Executive for our Coimbatore location. This full-time position is ideal for individuals eager to provide excellent customer service in an airport environment. We welcome candidates with varying levels of experience, from freshers to those with up to six years of relevant work experience. A minimum education level of 10th pass is required.Key Responsibilities:- Customer Assistance: Greet and assist passengers with their inquiries, ensuring a friendly and welcoming environment at all times.- Check-In Services: Manage the check-in process for passengers, helping them with ticketing and luggage requirements to ensure a smooth departure experience.- Flight Information: Provide timely updates regarding flight schedules, delays, and boarding procedures, keeping passengers informed and at ease.- Issue Resolution: Address and resolve passenger issues and complaints calmly and professionally, striving to enhance their travel experience.- Collaboration: Work closely with other airport staff and departments to ensure seamless passenger services, maintaining effective communication at all times.Required Skills and Expectations:- Strong communication skills are essential to interact effectively with passengers and team members.- A customer-oriented attitude, with a commitment to providing high-quality service and resolving issues promptly.- Good organizational skills to manage multiple tasks and prioritize effectively during busy periods.- Ability to work in a fast-paced environment and adapt to changing situations with a positive outlook.- Team player mentality, as well as the capability to work independently when necessary.
View all details

Customer Service Associate Jobs For 12th Pass Freshers

Implace International Job Placement Services

  • 0 - 3 yrs
  • 5.0 Lac/Yr
  • Nagpur
Customer Care Cons Customer Relationship Domestic BPO Chat Process Chat Support International BPO
Roles & Responsibilities:- 1) Handle Inbound & Outbound voice calls from International Customers.2) Understand Customer queries and provide them accurate solution.3) Deliver excellent customer service in a professional manner.4) Maintain call records and update information in the system.5) Ensure customer Satisfaction.Note:- This is U.S.A health related company. Shift will be as bellow-9 pm to 6am, 10 pm to 7 am, 11 pm to 8 am, 12 pm to 9 pm, 6 am to 3 pm.Age Criteria will be 20-35 yrs old.Good English Communication will be required. looking for immediate joiners only.for more details you can directly contact with us ..
View all details
  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Madurai
Passport Checking Ticket Booking Customer Care Man Management Ticketing Executive
We are urgently hiring for the position of Ground Staff Air-Ticketing Cabin Crew in Madurai, India. This is a full-time office-based role suitable for individuals with 0 to 2 years of experience who have completed at least 10th grade.In this role, you will be responsible for a variety of tasks that include assisting customers with ticket bookings, providing information on flight schedules, and ensuring a smooth check-in process at the airport. You will also engage with passengers to enhance their travel experience, work on processing tickets, and handle various customer inquiries.We expect candidates to possess strong communication skills, both verbal and written, to effectively interact with customers. A good understanding of ticketing systems is preferred, as you will need to navigate flight reservations efficiently. Proficiency in English and other local languages will be beneficial. Candidates should be prepared for a work schedule from 10 AM to 6 PM, with additional requirements as needed. You must be willing to work from the office and participate in various training sessions to enhance your skills in air-ticketing and customer service. This role emphasizes teamwork, professionalism, and a customer-oriented attitude. If you are ready to embark on a rewarding career in the aviation industry, apply now to join our dynamic team!
View all details
  • 0 - 2 yrs
  • 20.0 Lac/Yr
  • Kolkata
Empathy Flexibility Customer Service Problem Solving Conflict Resolution Computer Skills Attention to Detail Customer Care Customer Support Customer Handling Patience Communication Customer Relationship Voice Process Inbound Process
CUSTOMER SUPPORT EXECUTIVELocation:KolkataInterview Mode: Walk-inEligibility: GraduateSalary:Fresher: CTC: 18,000 Take Home: 13,000Experienced: CTC: 20,000 Take Home: 15,000Job Details: Proper Day Shift Timing: 9:00 AM - 6:00 PM 6 Days Working Sunday Fixed OffRequirement:Good communication skills and a customer-friendly attitude.Interested candidates can share their updated CV on 9118020369 and confirm their availability for the walk-in interview.
View all details
  • 0 - 6 yrs
  • 11.0 Lac/Yr
  • Ranchi
Customer Service Passenger Handing
Cabin Attendant - Job DescriptionA Cabin Attendant (Cabin Crew) is responsible for ensuring passenger safety, comfort, and providing excellent customer service throughout the flight.Key Responsibilities:Welcome passengers and assist them with seating and cabin requirements.Conduct safety and emergency procedures before takeoff.Serve food, beverages, and other in-flight services.Assist passengers with their queries and special requirements.Ensure cabin cleanliness and maintain safety standards.Monitor passenger safety and handle emergency situations calmly.Make required announcements during the flight.Assist passengers during boarding and disembarkation.Coordinate with the captain and other cabin crew members.Follow airline policies, aviation regulations, and safety procedures.Key Skills: Excellent communication, customer service, teamwork, confidence, patience, grooming, problem-solving, and emergency-handling skills.
View all details
  • 0 - 6 yrs
  • 19.0 Lac/Yr
  • Mumbai
Good Communication Skills Customer Service
Female Ground Handling Associate - Job DescriptionA Ground Handling Associate is responsible for assisting passengers and supporting smooth airport operations before, during, and after flights.Key Responsibilities:Assist passengers with check-in, boarding, and general airport queries.Verify tickets, boarding passes, and travel documents.Handle baggage check-in and provide baggage-related assistance.Guide passengers to check-in counters, gates, and other airport facilities.Assist elderly passengers, families, and passengers requiring special assistance.Make boarding announcements and coordinate with the airline and airport teams.Handle passenger concerns professionally and provide timely solutions.Follow airport safety, security, and customer-service procedures.Coordinate with ground staff, cabin crew, and other operational teams.Key Skills: Good communication, customer service, professional appearance, teamwork, patience, basic computer skills, problem-solving, and time management.
View all details
  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Srinagar
Good Communication Skills Customer Service
Airport Cargo Loader - Job DescriptionAn Airport Cargo Loader is responsible for loading, unloading, handling, and transporting cargo, baggage, and packages within the airport cargo area. The role ensures that shipments are handled safely, securely, and on time.Key Responsibilities:Load and unload cargo from aircraft, trucks, and cargo vehicles.Move packages and shipments using trolleys, carts, and handling equipment.Check cargo labels, quantity, and shipment details.Ensure proper placement and stacking of cargo.Handle fragile and special cargo carefully.Follow airport safety and security procedures.Assist in cargo sorting, packing, and documentation.Maintain cleanliness and organization in the cargo handling area.Coordinate with cargo executives, ground staff, and warehouse teams.Key Skills: Physical fitness, teamwork, time management, safety awareness, cargo handling, basic communication, and attention to detail.
View all details
  • 0 - 1 yrs
  • Saket Delhi
Channel Sales Customer Support Customer Care Corporate Sales Coordination Skills Payment Followup Sales Administration Microsoft Office Service Desk
ResponsibilitiesCall and guide engineers about our coursesHandle follow-ups and admissionsExplain training details and fee structureCoordinate with trainers and branch teamMaintain engineer records and resolve basic queriesRequirementsGood Hindi communication (Basic English preferred)Basic computer knowledge (MS Excel/Google Sheets)Confident and professional communication
View all details
  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Cuttack
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
SHARE YOUR RESUME 8282965559nJoin our team as an Airport Customer Service Associate in Cuttack, India. This role is perfect for individuals starting their careers, offering you the opportunity to develop skills in customer service at one of the busiest environments.nnKey Responsibilities:nn- Assist Passengers: Welcome and guide passengers throughout their airport journey, ensuring they have all necessary information for a smooth travel experience.n n- Address Inquiries: Respond to questions and concerns regarding flights, check-in procedures, and terminal facilities, providing clear and accurate information.nn- Manage Check-Ins: Facilitate the check-in process for passengers by verifying identification and ensuring all necessary documentation is completed correctly.nn- Resolve Issues: Identify and resolve passenger issues or complaints promptly, demonstrating a commitment to excellent service and maintaining a positive airport atmosphere.nnRequired Skills and Expectations:nnCandidates should have a minimum education of 10th grade and must be willing to work full-time from the office. We value strong communication skills, ensuring clear and friendly interactions with passengers. A proactive attitude and problem-solving abilities are essential, as you will be working in a dynamic environment. Being a team player is crucial, as collaboration with colleagues enhances customer service. Basic computer proficiency is needed for handling check-in systems and information queries.
View all details
  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Nadia
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
SHARE YOUR RESUME 8282965559nWe are looking for a dedicated Airport Customer Service Associate to join our team in Nadia, India. This full-time role is ideal for those who are eager to start a career in customer service within the aviation industry. nnKey Responsibilities:nn- Assist Passengers: Help travelers check in, answer inquiries, and provide information about flights, airport facilities, and services in a friendly manner. n- Problem Resolution: Handle any issues or complaints from customers efficiently, ensuring they have a positive experience.n- Documentation Check: Verify passenger travel documents and ensure compliance with airline policies before boarding.n- Team Collaboration: Work closely with fellow team members and other departments to ensure smooth airport operations.nnRequired Skills and Expectations:nnCandidates should have completed at least the 10th grade and possess good communication skills. A positive attitude and the ability to work in a fast-paced environment are essential. Additionally, you should be able to work well under pressure and adapt to changing situations. Being a team player and showing empathy towards customers will be vital in ensuring their needs are met. Experience is not necessary, making this an excellent opportunity for recent school leavers eager to grow in the customer service field.
View all details
  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Bhadrak
Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
SHARE YOUR RESUME 8282965559nAs an Airline Customer Service Representative in Bhadrak, India, you will play a vital role in assisting passengers with their travel needs. You will provide support and help ensure a smooth and pleasant experience for customers.nnKey Responsibilities:nn- Help Passengers: You will assist passengers with their inquiries, including flight schedules, ticket bookings, and luggage issues, ensuring they receive accurate and timely information.n n- Handle Complaints: Address any customer complaints or concerns professionally and efficiently, working to resolve issues to enhance customer satisfaction.nn- Verify Travel Documents: Ensure that all required travel documents, such as identification and tickets, are correct before the boarding process.nn- Use Computer Systems: Operate computer systems to manage bookings, check-in procedures, and update passenger information as needed.nnRequired Skills and Expectations:nnCandidates should have completed at least their 10th grade education and have a strong desire to learn. Good communication skills in English and the local language are essential to interact effectively with passengers. A friendly and approachable attitude is crucial, along with the ability to handle stressful situations calmly. Basic computer skills are necessary for using airline systems efficiently. Lastly, a willingness to work from the office in a full-time capacity is required for this role.
View all details
  • 0 - 6 yrs
  • 18.0 Lac/Yr
  • Mumbai
Cabin Crew Airlines Cabin Crew Cabin Attendant Crew Manager Flight Attendant Flight Steward Flight Stewardess Air Hostess Customer Relationship Cabin Supervisor Passenger Service Executive Customer Handling Staff Ground Staff Air Cargo Cargo Manager Cargo Attendant Air Cargo Executive Air Ticketing Executive
A Cabin Crew member is responsible for ensuring the safety, security, comfort, and satisfaction of passengers throughout the flight. The role involves conducting safety demonstrations, assisting passengers during boarding and disembarkation, providing excellent customer service, serving meals and beverages, responding to medical or emergency situations, and ensuring compliance with aviation safety regulations.Cabin Crew members represent the airline's brand and are expected to maintain high standards of professionalism, grooming, communication, and hospitality.Key Responsibilities1. Passenger SafetyConduct pre-flight safety inspections of the aircraft cabin.Check emergency equipment before every flight.Ensure safety equipment is functional and accessible.Verify emergency exits remain unobstructed.Demonstrate safety procedures before takeoff.Ensure passengers comply with safety regulations.Monitor cabin security throughout the flight.Handle emergency situations calmly and efficiently.Administer first aid when required.Coordinate emergency evacuation if necessary.2. Passenger ServiceWelcome passengers professionally.Assist passengers during boarding.Help passengers locate assigned seats.Assist with cabin baggage storage.Provide assistance to elderly passengers, children, and passengers with disabilities.Offer special assistance to pregnant passengers.Resolve passenger concerns courteously.Maintain a positive travel experience.3. Food & Beverage ServicePrepare meal carts.Serve meals and refreshments.Offer beverages according to airline service standards.Handle special meal requests.Monitor passenger dietary requirements.Maintain food hygiene standards.Collect used trays after meal service.Manage onboard inventory.4. Cabin ManagementEnsure cabin cleanliness.Monitor lavatory cleanliness.Maintain cabin temperature and lighting.Secure cabin before takeoff and landing.Conduct regular cabin checks.Assist passengers during turbulence.Ensure seat belts are fastened when required.5. Emergency ResponsibilitiesRespond to fire emergencies.Handle decompression situations.Manage medical emergencies.Perform CPR if trained.Use emergency equipment correctly.Guide passengers during emergency landings.Manage security threats.Coordinate with cockpit crew during emergencies.6. DocumentationComplete flight reports.Record onboard incidents.Prepare inventory reports.Report passenger complaints.Submit lost-and-found reports.Record medical incidents.Maintain accurate service records.7. Customer CareHandle customer complaints professionally.Resolve service issues promptly.Provide information regarding flight schedules.Assist with missed connections.Offer special attention to VIP passengers.Support nervous or anxious passengers.Maintain excellent customer satisfaction.8. TeamworkCoordinate with pilots.Work closely with fellow cabin crew.Assist ground staff during boarding.Coordinate with catering teams.Support maintenance staff when necessary.Participate in crew briefings and debriefings.Daily DutiesBefore FlightAttend pre-flight briefing.Review flight information.Check weather updates.Verify passenger information.Inspect safety equipment.Prepare cabin.Check catering supplies.Ensure emergency equipment is operational.During BoardingWelcome passengers.Verify seating.Assist with luggage.Help special-needs passengers.Conduct safety checks.Ensure cabin readiness.During FlightConduct safety demonstrations.Serve meals and beverages.Respond to passenger requests.Monitor cabin safety.Perform regular cabin inspections.Handle emergencies if required.After LandingAssist passengers during disembarkation.Inspect aircraft cabin.Complete documentation.Report incidents.Secure company equipment.Required QualificationsEducational Qualification10+2 (Higher Secondary) minimum.Diploma or Bachelor's degree preferred.Cabin Crew or Hospitality certification is an advantage.Preferred SkillsTechnical SkillsAviation safety proceduresEmergency responseFirst aid and CPRPassenger handlingCabin equipment operationFood and beverage serviceAviation regulationsDocumentationSoft SkillsExcellent communicationCustomer service orientationTeamworkLeadershipTime managementProblem-solvingDecision-makingPatienceAdaptabilityProfessional appearancePositive attitudeStress managementConflict resolutionCultural awarenessPhysical RequirementsGood overall health and physical fitness.Ability to stand and walk for extended periods.Ability to lift and store cabin baggage.Good vision (corrected vision acceptable as per airline policy).Ability to swim (required by many airlines).No visible tattoos or piercings where prohibited by airline policy.Professional grooming standards.Working ConditionsRotational shifts.Domestic and international flights.Night duties.Weekend and holiday work.Long flying hours.Jet lag and changing time zones.Frequent travel.Equipment UsedSafety and emergency equipmentPublic address (PA) systemInterphoneMeal cartsFirst aid kitsFire extinguishersAutomated External Defibrillator (AED)Emergency slides and life jacketsKey Performance Indicators (KPIs)Passenger satisfaction scoresSafety complianceOn-time cabin readinessService qualityComplaint resolutionEmergency preparednessGrooming and professionalismTeam performanceAccuracy of flight documentationCareer ProgressionCabin Crew / Flight AttendantSenior Cabin CrewLead Cabin CrewCabin SupervisorPurser / Cabin ManagerIn-Flight Service ManagerCabin Crew TrainerQuality & Safety AuditorBase ManagerCabin Services ManagerSalary (India - Approximate)Fresher: 25,000-45,000 per monthExperienced (2-5 years): 45,000-80,000 per monthSenior Cabin Crew: 80,000-1,50,000+ per monthInternational airlines may offer significantly higher compensation, along with layover allowances and travel benefits.
View all details
  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kannur
Ground Staff Ground Handling Staff Ground Operations Staff Airport Representative Airport Manager Airport Executive Ticket Checking Staff Ticket Support Executive Passengers Handling Passenger Service Executive Customer Support Customer Care
We are seeking dedicated and enthusiastic individuals to join our team as Ground Staff. This position is based in Kannur and is open to candidates with 0 to 6 years of experience. A minimum education of 10th grade is required.Key Responsibilities:- Passenger Handling: Assist passengers with check-in, boarding, and luggage handling to ensure a smooth travel experience.- Customer Service: Provide information about flights, schedules, and airport facilities, addressing any passenger inquiries or issues professionally.- Baggage Management: Monitor the loading and unloading of baggage to ensure safety and accuracy, minimizing any potential loss or damage.- Safety and Security Checks: Conduct necessary safety checks and ensure that all security protocols are followed in the airport environment.- Coordination with Airlines: Collaborate with airline staff and other ground employees to ensure timely and efficient flight operations.Required skills and expectations include:- Good Communication: Strong verbal communication skills are essential to interact effectively with passengers and team members.- Team Player: Must work well in a team environment, supporting colleagues to achieve shared goals.- Attention to Detail: Ability to pay close attention to details, ensuring all procedures are followed accurately.- Customer-Focused Attitude: A passion for providing excellent customer service and maintaining a positive atmosphere is crucial.- Flexible Schedule: Candidates should be willing to work various shifts, including weekends and holidays, as required in the airport environment.
View all details
  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Chennai
Ground Staff Ground Handling Staff Ground Operations Staff Airport Representative Airport Manager Airport Executive Ticket Checking Staff Ticket Support Executive Passengers Handling Passenger Service Executive Customer Support Customer Care
We are looking for enthusiastic individuals to join our team as Ground Staff in Chennai. This full-time position is suitable for candidates with experience ranging from freshers to those with up to six years of experience. A minimum education of 10th pass is required.Key Responsibilities:- Customer Service: Assist passengers at the airport with check-in, baggage handling, and boarding procedures to ensure a smooth travel experience.- Baggage Handling: Manage the loading and unloading of luggage from aircraft, ensuring items are handled carefully and safely.- Ground Operations Support: Collaborate with team members to facilitate efficient ground operations, including aircraft preparation and turnaround.- Safety and Compliance: Adhere to all safety regulations and procedures to maintain a secure environment for passengers and staff.- Information Assistance: Provide passengers with information about flight schedules, gate changes, and airport services to enhance their travel experience.Required Skills and Expectations:Candidates should possess excellent communication skills to interact effectively with passengers and team members. A strong sense of responsibility is important for ensuring safety and efficiency in operations. The ability to work in a fast-paced environment is essential, as is teamwork to meet the demands of the job. Candidates should be flexible with working hours, as this role may require shifts, including early mornings, late nights, or weekends. We welcome individuals who are proactive, customer-oriented, and ready to contribute positively to our team.
View all details
  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Guwahati
Aviation Customer Relationship Airline Customer Service Communication Skills
As an Airlines Executive, you will play a critical role in ensuring smooth operations within the airline industry. This position is based in Guwahati and is ideal for individuals who have recently completed their 12th grade and are looking to start their career.Key Responsibilities:- Customer Service: You will assist passengers with inquiries, check-ins, and provide information about flight schedules, ensuring that their travel experience is smooth and enjoyable.- Reservation Management: You will handle booking processes, including changes and cancellations, ensuring that all records are accurately maintained in the system.- Flight Coordination: You will work closely with flight crews and airport staff to ensure on-time departures and arrivals, addressing any issues that may arise during operations.- Documentation Support: You will assist in preparing and managing necessary travel documentation, ensuring compliance with airline policies and regulations.- Problem Solving: You will address passenger concerns and feedback promptly, working towards resolving issues to enhance customer satisfaction.Required Skills and Expectations:Candidates should have excellent communication skills, allowing for effective interaction with passengers and team members. A strong customer service orientation is essential, as the role involves addressing queries and concerns proactively. Additionally, you should be detail-oriented and organized to manage various tasks efficiently. Basic computer skills are important for handling booking systems and documentation. A willingness to learn and adapt in a fast-paced environment is also expected. This is a full-time position and requires attendance at the office for daily operations.
View all details
  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Noida Sector 127
Outbound Calling Customer Service Customer Handling International BPO Call Center Customer Communication Cold Calling Customer Care Customer Relationship Customer Support
We are looking for a dedicated Customer Care Executive & Upselling to join our team in Noida Sector 127. The ideal candidate will assist customers with inquiries, ensuring a positive experience and prompt resolutions.nnKey Responsibilities:nn- Customer Assistance: Actively engage with customers to address their queries and provide information about our products and services.n n- Problem Resolution: Handle customer complaints efficiently, following up to ensure an appropriate resolution and maintain customer satisfaction.nn- Team Collaboration: Work closely with team members to improve service quality and share insights for better customer engagement.nnRequired Skills and Expectations:nnCandidates should possess a minimum educational qualification of 12th pass and have no prior experience required, making this an excellent opportunity for freshers. Strong communication skills, both verbal and written, are essential for effectively interacting with customers. The candidate should have a positive attitude, patience, and the ability to handle stressful situations with ease. A commitment to delivering excellent customer service and the ability to work collaboratively in a team setting is crucial. The role is full-time and requires working from the office, so the candidate must be available during designated working hours. Adaptability and willingness to learn about company products and services are important for success in this position.
View all details
  • 0 - 3 yrs
  • 1.0 Lac/Yr
  • Coimbatore
Communication Skills Customer Handling
Spancore Technology, Coimbatore for BPO/voice-process roles.Salary: around 13,000-15,000/month in some listings; other listings show 12,000-15,000 depending on the process/interview. Qualification: 10th/12th/any degree depending on the opening. Experience: Freshers are eligible for several openings; some accept up to 3-5 years. Skills: Good communication, spoken English/Tamil, customer handling, active listening, and basic computer knowledge. Process: Domestic Tamil voice and international/US voice processes have been advertised. Some international processes involve night shifts. Location: Coimbatore has been listed for several openings. Skills to mention in your CVCommunication Skills English/Tamil Speaking Customer Handling Active Listening Basic Computer Knowledge Problem Solving Voice Process Telecalling
View all details
  • 0 - 4 yrs
  • 1.3 Lac/Yr
  • Coimbatore
Customer Handling Skills Communication Skills
HIRING - INTERNATIONAL BPO VOICE PROCESS Company: Spancore Technology Location: Gandhipuram, Coimbatore Position: International Voice Process Executive Salary: 15,000 - 17,000 per month + Incentives Shift: night Shift / US Process Experience: Freshers & Experienced Candidates Qualification: 12th / Diploma / Any DegreeSkills RequiredExcellent spoken English & communication skillsGood pronunciation and listening skillsCustomer handling skillsBasic computer knowledgeGood problem-solving abilityPositive attitude and willingness to learnComfortable working in night shiftsAbility to handle international customers professionallyJob ResponsibilitiesHandle inbound/outbound calls from international customersUnderstand customer queries and provide appropriate solutionsMaintain professional communication and customer satisfactionUpdate customer information and call recordsMeet quality and performance targets Freshers can apply! Training provided Performance incentives available Career growth opportunities Interested candidates can send their resume / contact HR for interview details.
View all details
  • 0 - 4 yrs
  • 1.0 Lac/Yr
  • Coimbatore
Good Communication Skills Customer Handling Skills
Sure - here's a clean recruitment ad you can use for WhatsApp, Instagram, or job portals:BPO Voice Process Hiring AdHIRING NOW - BPO VOICE PROCESS COIMBATORESpancore TechnologyLocation: CoimbatoreProcess: BPO Voice ProcessShift: Day ShiftSalary: 13,000 - 15,000 per monthEligibility- Freshers & Experienced candidates can apply- Good communication skills- Basic English speaking skills- Customer handling skills- Positive attitude and willingness to learn- Basic computer knowledgeSkills Required- Verbal communication- Active listening- Customer service- Problem-solving- Basic computer skills- TeamworkFreshers are welcome! Training/support will be provided.Interested candidates can apply now!You can add the contact number, exact office location, working hours, and interview details to make the ad ready to post.
View all details
  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Patna
Customer Relationship Customer Support Domestic BPO Hindi BPO Good Communication Skills
As a Customer Support Executive, you will serve as the main connection between our company and its customers. Your primary responsibilities include answering inquiries, processing requests, and resolving complaints to ensure high customer satisfaction.Key responsibilities include responding to customer inquiries promptly and accurately to provide clear and helpful information. You will process customer requests efficiently, ensuring that their needs are met in a timely manner. Additionally, you will address and resolve customer complaints, employing effective problem-solving skills to maintain positive customer relationships.To excel in this role, you should possess excellent communication skills to articulate responses clearly. Strong interpersonal skills are essential for building rapport with customers. You should also have a basic understanding of customer service principles and the ability to manage multiple inquiries efficiently. Being patient and empathetic towards customers' concerns is crucial for fostering customer loyalty. A high school diploma (12th pass) is required for this position. This is a part-time, work-from-home job based in Patna, India. Candidates with 0 to 1 year of experience in customer service are welcome to apply. Efficient time management skills will help ensure you can meet deadlines in a fast-paced environment. Your ability to work independently and remain motivated while managing daily tasks is also important.
View all details
  • 0 - 6 yrs
  • 8.0 Lac/Yr
  • Malad East Mumbai
Customer Relationship Internal Communication Customer Support Voice Process English Language Inbound Voice Process Good Communication
Customer Interaction: Handle inbound/outbound calls, emails, or chat messages from customers in a professional manner.Problem Solving: Listen to customer issues, diagnose problems, and provide accurate, timely solutions.Record Keeping: Update customer interaction details and records accurately in the company database/CRM system.Target Achievement: Meet daily and monthly performance targets, including average handling time and customer satisfaction scores. Adherence: Follow company policies, scripts, and quality guidelines while maintaining data privacy.Requirements & Qualifications Education: High School Diploma / 10+2 / Graduate in any stream.Experience: Freshers are welcome. 0 to 1 year of experience in a BPO or customer service role is a plus.Skills:Good spoken and written communication skills.Active listening and patience when dealing with customers.Basic computer literacy and typing skills.Flexibility: Willingness to work in rotational shifts or specified shift timings.
View all details

Female - Customer Care Executive - Full Time

Lakshmi North East Solutions (LNES)

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Borbari Guwahati
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management
CUSTOMER CARE EXECUTIVE - BORBARI, GUWAHATIWe are looking for a Customer Care Executive, responsible for handling customer queries, resolving complaints, providing product/service information, and ensuring customer satisfaction. The role involves answering calls, emails, or chats, maintaining customer records, and coordinating with other teams when required.
View all details

Urgent Requirement For Sales Executive Freshers

Lakshmi North East Solutions (LNES)

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Guwahati
Communication Skills Customer Handling Basic Computer Skills MS Office
Job Title: Sales Executive (Calling Process)We are looking for a dynamic and enthusiastic Sales Executive to join our calling process team.Job Responsibilities:Handle inbound and outbound customer calls professionally.Explain products/services and convert leads into sales.Build and maintain strong customer relationships through effective communication.Address customer queries and provide timely support.Maintain accurate call records and customer information using basic computer applications.Requirements:Gender: MaleExperience: 0-3 yearsQualification: Graduate
View all details

Front Office Executive Fresher

Lakshmi North East Solutions (LNES)

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Guwahati
VERBAL COMMUNICATION WRITTEN COMMUNICATION CUSTOMER SERVICE SKILLS INTERPERSONAL SKILLS COMPUTER and OFFICE SKILLS MUSTITASKSING TEAM MANAGEMENT TIME MANAGEMENT
- Good knowledge in Excel- Willing to travel, having geographical knowledge- Having positive attitude, and willing to learn- Experience in Establishment Compliance will be added advantage- Immediate joiners will be preferred.
View all details
  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Chennai
Back Office Staff Data Entry Operator Passport Checking Ticket Checking Staff Man Management Ground Staff Executive Ticketing Executive Customer Care
We are urgently hiring for the role of Ground Staff Air-Ticketing Cabin Crew in Chennai, India. This full-time position is ideal for individuals with a passion for customer service and the aviation industry.Key responsibilities include managing passenger check-in processes, assisting with air-ticketing, and providing excellent customer service to travelers. You will be responsible for coordinating flight schedules, addressing passenger queries, and ensuring a smooth boarding process. Daily tasks may involve operating ticketing systems and collaborating with cabin crew to enhance the travel experience.Candidates are expected to possess communication skills, a strong customer service orientation, and the ability to work well in a team. An educational background of at least 10th grade is required. The role is suited for both freshers and those with up to two years of experience in customer service or a related field.Working hours will be from 10 AM to 6 PM, with the expectation of working from the office. This position requires a commitment to excellence in service delivery and a willingness to adapt to the dynamic environment of the aviation sector.Join us in making travel a delightful experience for all our passengers while building a rewarding career in the ground staff and cabin crew domain.
View all details
  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Imphal
Data Entry Operator Passport Checking Ticket Booking Ticket Checking Staff Customer Care Man Management Air Hostess Ground Management
Urgent Hiring For Air Ticketing StaffInterview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - ImphalWork Experience - Fresher & 2 Years
View all details
  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Vijayawada
Offline Data Entry Back Office Processing Ground Operation Ticketing Executive Passport Checking Ticket Checking Staff Man Management Customer Care
As an Air Ticketing Staff member, your role will involve assisting customers with their flight bookings and providing excellent service. You will be a key part of our team, ensuring a smooth and efficient ticketing process.Key Responsibilities:- Ticket Booking: Assist customers in selecting flights and booking air tickets. This includes entering accurate details into the booking system to confirm reservations.- Customer Service: Provide friendly and helpful support to customers. Address any questions or concerns they may have about flights, prices, or policies.- Payment Processing: Handle payment transactions securely and efficiently. Ensure customers receive confirmation of their bookings and manage any changes.- Problem Resolution: Address issues that may arise with bookings or flight changes. Work diligently to resolve problems for the customer in a timely manner.- Documentation: Maintain accurate records of bookings, transactions, and customer interactions. This is essential for tracking and ensuring quality service.To succeed in this role, you should possess good communication skills to interact with customers effectively. Attention to detail is important for accurately processing bookings and payments. A basic understanding of airline operations and ticketing systems will be helpful, though training will be provided. Ability to work well in a team and handle pressure during busy times is expected. A positive attitude and eagerness to learn will be key to your success in this position.
View all details
  • 0 - 2 yrs
  • 8.0 Lac/Yr
  • Kolkata
Airline Operations Grooming Hospitality Interpersonal Skills Personality Development Basic Computer Skills Calm Under Pressure Cultural Awareness Listening Skills Empathy Customer Service Multitasking Conflict Resolution Problem-solving Attention to Detail Product Knowledge Resilience Sales Skills Teamwork Time Management Language Skills Computer Skills Communication Patience Adaptability Organizational Skills
Airline Customer Service Representative - Job DescriptionPosition: Airline Customer Service RepresentativeSalary Range: 4,00,000 - 8,00,000 per yearJob ResponsibilitiesAssist passengers with check-in, boarding, and flight-related queries.Handle ticketing, baggage, and reservation-related requests.Provide information about flight schedules, delays, cancellations, and boarding gates.Support passengers with baggage issues and coordinate with baggage-handling teams.Handle customer complaints and provide appropriate solutions.Assist elderly passengers, families, and passengers requiring special assistance.Verify passenger documents according to airline procedures.Maintain accurate passenger and service records.Coordinate with airport, security, ground-handling, and airline teams.Ensure a smooth and professional passenger experience.Follow airline safety, security, and customer-service policies.EligibilityMinimum 10+2 / equivalent qualification.Good English and communication skills.Customer-service and interpersonal skills.Basic computer knowledge.Professional appearance and positive attitude.Ability to work in shifts, including weekends and holidays.Salary: 4 LPA - 8 LPA, depending on the airline, experience, location, and allowances.
View all details
  • 0 - 2 yrs
  • 8.0 Lac/Yr
  • Kolkata
Customer Relationship Communication Skills Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Good Communication Skills Airport Operation Hospitality Aviation Security Ground Staff Activities Ground Operation Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Management
Airline Ground Staff - Job DescriptionPosition: Airline Ground StaffSalary Range: 4,00,000 - 8,00,000 per yearJob ResponsibilitiesAssist passengers with check-in, boarding, and baggage services.Issue boarding passes and provide flight-related information.Handle passenger queries, requests, and complaints professionally.Assist with baggage check-in, collection, and related issues.Coordinate with airport security, airline teams, and ground-handling staff.Guide passengers to boarding gates and other airport facilities.Assist elderly passengers and passengers requiring special assistance.Support flight arrivals and departures to ensure smooth operations.Maintain passenger records and complete required documentation.Follow airline safety, security, and customer-service procedures.EligibilityMinimum 10+2 / equivalent qualification.Good communication and customer-service skills.Basic computer knowledge.Professional appearance and positive attitude.Ability to work under pressure and in a team.Willingness to work rotational shifts, weekends, and holidays.Salary: 4 LPA - 8 LPA, depending on the airline, experience, location, and applicable allowances.
View all details
  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Dibrugarh
Ground Staff Activities Airport Ticketing Personality Development Basic Computer Skills Airline Operations Aviation Hospitality Customer Service Aviation Security Cargo Handling
We are looking for a dedicated Airport Executive to join our team in Dibrugarh. This role is ideal for recent school graduates who are eager to start their careers in the aviation industry. You will play a key role in ensuring smooth airport operations and providing excellent customer service.nnKey Responsibilities:nn1. Customer Service: Assist passengers with check-in procedures, baggage handling, and answer inquiries to ensure a positive travel experience.n n2. Safety and Security: Ensure compliance with airport safety regulations, helping to maintain a secure environment for all travelers.n n3. Coordination: Work closely with airport staff and airline representatives to facilitate smooth operational processes during peak travel times.nn4. Information Management: Provide accurate flight information to passengers regarding departures, arrivals, and gate changes.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess strong communication skills. A friendly and professional demeanor is essential for interacting with passengers and team members. Attention to detail is crucial for ensuring compliance with safety protocols. The ideal candidate should be able to work in a fast-paced environment and be available for flexible working hours. You should demonstrate enthusiasm for customer service and a willingness to learn about airport operations. This is a full-time, office-based position, and prior experience is not required.
View all details
View More Jobs