Fresher Customer Care Jobs

SHARE YOUR RESUME 8282965559nWe are looking for a dedicated Airport Customer Service Associate to join our team in Nadia, India. This full-time role is ideal for those who are eager to start a career in customer service within the aviation industry. nnKey Responsibilities:nn- Assist Passengers: Help travelers check in, answer inquiries, and provide information about flights, airport facilities, and services in a friendly manner. n- Problem Resolution: Handle any issues or complaints from customers efficiently, ensuring they have a positive experience.n- Documentation Check: Verify passenger travel documents and ensure compliance with airline policies before boarding.n- Team Collaboration: Work closely with fellow team members and other departments to ensure smooth airport operations.nnRequired Skills and Expectations:nnCandidates should have completed at least the 10th grade and possess good communication skills. A positive attitude and the ability to work in a fast-paced environment are essential. Additionally, you should be able to work well under pressure and adapt to changing situations. Being a team player and showing empathy towards customers will be vital in ensuring their needs are met. Experience is not necessary, making this an excellent opportunity for recent school leavers eager to grow in the customer service field.

We are seeking a dedicated Airport Passenger Service Executive for our Coimbatore location. This full-time position is ideal for individuals eager to provide excellent customer service in an airport environment. We welcome candidates with varying levels of experience, from freshers to those with up to six years of relevant work experience. A minimum education level of 10th pass is required.Key Responsibilities:- Customer Assistance: Greet and assist passengers with their inquiries, ensuring a friendly and welcoming environment at all times.- Check-In Services: Manage the check-in process for passengers, helping them with ticketing and luggage requirements to ensure a smooth departure experience.- Flight Information: Provide timely updates regarding flight schedules, delays, and boarding procedures, keeping passengers informed and at ease.- Issue Resolution: Address and resolve passenger issues and complaints calmly and professionally, striving to enhance their travel experience.- Collaboration: Work closely with other airport staff and departments to ensure seamless passenger services, maintaining effective communication at all times.Required Skills and Expectations:- Strong communication skills are essential to interact effectively with passengers and team members.- A customer-oriented attitude, with a commitment to providing high-quality service and resolving issues promptly.- Good organizational skills to manage multiple tasks and prioritize effectively during busy periods.- Ability to work in a fast-paced environment and adapt to changing situations with a positive outlook.- Team player mentality, as well as the capability to work independently when necessary.

Roles & Responsibilities:- 1) Handle Inbound & Outbound voice calls from International Customers.2) Understand Customer queries and provide them accurate solution.3) Deliver excellent customer service in a professional manner.4) Maintain call records and update information in the system.5) Ensure customer Satisfaction.Note:- This is U.S.A health related company. Shift will be as bellow-9 pm to 6am, 10 pm to 7 am, 11 pm to 8 am, 12 pm to 9 pm, 6 am to 3 pm.Age Criteria will be 20-35 yrs old.Good English Communication will be required. looking for immediate joiners only.for more details you can directly contact with us ..

We are looking for a motivated Customer Support Executive to join our team in Raipur, Chhattisgarh. This full-time position is ideal for freshers who are eager to start their career in customer service.As a Customer Support Executive, your main responsibilities will include addressing customer inquiries, resolving issues, and providing product information. You will assist customers via phone, email, or chat, ensuring they have a positive experience with our services.Key Responsibilities:1. Customer Interaction: Engage with customers to understand their needs and queries. You will be the first point of contact, so your communication should be friendly and helpful.2. Issue Resolution: Quickly address and resolve customer complaints or issues. You will collaborate with other departments when necessary to ensure a solution is reached swiftly.3. Product Guidance: Provide detailed information about products and services. Being knowledgeable will help you guide customers effectively.4. Feedback Collection: Gather feedback from customers to identify areas for improvement. This information is vital for enhancing our services.Required Skills and Expectations:Candidates should have completed at least their 12th grade and possess strong communication skills. A positive attitude and willingness to learn are essential. You should be patient, empathetic, and able to handle stressful situations gracefully. Basic computer skills and familiarity with customer service tools will be an advantage. This role requires working from the office, so you must be local to Raipur.

Policy Management: Create and update clear company travel and expense (T&E) policies.Vendor Negotiations: Partner with airlines, hotels, and car rental companies to secure corporate discounts.Booking & Logistics: Coordinate flights, lodging, ground transportation, and visas for employees or corporate guests.Budget & Expense Tracking: Monitor spending, manage corporate travel cards, and generate cost-savings reports.HR BHANITA-9282706501

We are looking for Ground Staff to join our team in Chandigarh. This is a full-time position where you will work from the office.Key Responsibilities:- Passenger Assistance: You will help passengers with their inquiries, ensuring they have a smooth and pleasant experience at the airport.- Check-In Support: You will assist passengers during the check-in process, ensuring all necessary documentation is completed and luggage is properly handled.- Luggage Handling: You will be responsible for managing and organizing luggage to ensure it is loaded and unloaded from aircraft efficiently and safely.- Safety Compliance: You will follow safety procedures and regulations to maintain a secure environment for passengers and staff alike.- Communication: You will communicate effectively with colleagues and passengers, providing information and updates as needed to facilitate operations.Required Skills and Expectations:Candidates should be at least a 10th pass and have a willingness to learn. Previous experience is not mandatory, making this a great opportunity for freshers. Strong communication skills are essential, as you will be interacting with passengers and team members frequently. The ability to work in a fast-paced environment and handle pressure will be important. Candidates should display a positive attitude, excellent interpersonal skills, and a commitment to providing exceptional customer service. Flexibility in working hours may be required to accommodate operational demands.

As an Airport Staff member in Coimbatore, you will play a vital role in ensuring smooth airport operations and providing excellent customer service. Key Responsibilities:- Passenger Assistance: Help passengers with check-in procedures, baggage handling, and ensure they have the necessary documents ready for travel.- Information Desk Support: Provide accurate information to travelers regarding flights, boarding times, and airport services, ensuring they feel informed and comfortable.- Security Checks: Assist in conducting security checks and ensuring compliance with safety regulations for all passengers and their belongings.- Coordination with Airlines: Work closely with airline representatives to coordinate flight schedules, gate assignments, and manage boarding processes effectively.- Cleansing and Maintenance: Ensure the airport environment remains clean and well-maintained by monitoring facilities, reporting issues, and supporting maintenance staff as needed.- Emergency Response: Be prepared to respond to emergencies or unexpected situations, assisting in evacuations or incidents as required.Required Skills and Expectations:Candidates should possess a minimum of a 10th-grade education and can have up to 6 years of experience in customer service roles. Strong communication skills, both verbal and written, are essential for clear interactions with passengers and staff. A friendly and approachable demeanor is crucial for providing excellent customer service. Additionally, candidates must be reliable, have a good understanding of safety protocols, and be able to work as part of a team. Flexibility in working hours is important as airports operate 24/7.

As a Cabin Attendant, you will play a crucial role in ensuring a comfortable and safe journey for our passengers. Your primary responsibilities will include:- Passenger Safety: You will demonstrate safety procedures and ensure that safety regulations are followed throughout the flight. Your vigilance helps in maintaining a secure environment for everyone on board.- Customer Service: You will greet passengers and assist them with their needs, making their experience pleasant. Excellent communication will help you resolve any issues and ensure satisfaction.- Food and Beverage Service: You will serve meals and beverages to passengers while ensuring cleanliness and hygiene standards. Your attention to detail will enhance the overall travel experience.- Emergency Response: You may need to act quickly and effectively in emergency situations, using your training to handle crises. This could involve guiding passengers to safety and following protocols.- Cabin Maintenance: You will keep the cabin tidy and organized during the flight, including managing luggage and personal items for passengers.To succeed in this role, candidates should have:- Strong communication and interpersonal skills to interact positively with passengers and crew.- A friendly and approachable demeanor that promotes a welcoming atmosphere.- Basic problem-solving abilities to handle passenger inquiries and concerns smoothly.- Willingness to work in a dynamic environment with varying hours.- A commitment to providing excellent customer service.Experience in the hospitality or service industry is a plus, but fresh candidates are also encouraged to apply.

SHARE YOUR RESUME 9007706142nJoin our team as an Airport Customer Service Associate in Bardhaman, India, where you will be the friendly face of our airline, assisting passengers with their travel needs.nnAs an Airport Customer Service Associate, you will be responsible for several key tasks. You will greet and assist passengers, ensuring they have a smooth and pleasant experience from check-in to boarding. You will handle inquiries and resolve any issues that passengers may encounter during their journey. Engaging with customers, you will provide information about flight schedules, gates, and any changes that may occur, while maintaining a positive attitude.nnAdditionally, you will manage check-in procedures, ensuring that all luggage is processed correctly and efficiently. As part of your role, you will also provide support in emergency situations, ensuring safety protocols are followed. Keeping the airport environment welcoming and organized will be essential, as you will be responsible for maintaining cleanliness in the customer service area.nnTo succeed in this role, you should have completed at least the 10th grade. Candidates should have strong communication skills and a friendly demeanor, making passengers feel valued and important. Being detail-oriented and able to work in a fast-paced environment is crucial. A willingness to learn and adapt to new challenges is expected, as training will be provided to ensure you thrive in this position.

SHARE YOUR RESUME 9007706142nWe are looking for a Customer Service Associate in Dhanbad, India, who will provide excellent support to our customers. This role is suitable for candidates with little to no experience, making it a great opportunity to start your career in customer service.nnKey Responsibilities:nn- Customer Interaction: Engage with customers to understand their needs and respond promptly to their inquiries through various communication channels.nn- Issue Resolution: Handle customer complaints or issues, ensuring they are resolved efficiently and effectively while maintaining a positive customer experience.nn- Product Knowledge: Learn about our products and services to provide accurate information and assistance to customers, empowering them to make informed choices.nn- Record Keeping: Maintain a record of customer interactions and transactions, ensuring that all information is accurate and up-to-date for future reference.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills to interact with customers clearly and respectfully. A positive attitude and willingness to learn are essential as this role may require adapting to different customer situations. Basic computer skills are expected for managing customer records and using communication tools. Punctuality and the ability to work well in a team environment are also important. This position requires working from the office, emphasizing the importance of being present and engaged in the workplace.

SHARE YOUR RESUME 9007706142We are looking for a Customer Service Associate in Bokaro, India, to provide exceptional support to our customers. This is a full-time position suitable for candidates with 0 to 1 year of experience, and a minimum education level of 10th pass.Key Responsibilities:- Customer Support: Assist customers by addressing inquiries, resolving complaints, and providing information about our products or services in a timely and friendly manner.- Communication: Maintain clear communication with customers through various channels, such as phone calls and emails, ensuring that all interactions are positive.- Documentation: Accurately record customer interactions and feedback to help improve service and products.- Collaboration: Work closely with team members and other departments to ensure customer satisfaction is maintained throughout the service experience.Required Skills and Expectations:Candidates must have a friendly and approachable demeanor with strong verbal communication skills. They should be able to listen actively to customer concerns and provide effective solutions promptly. Basic computer skills and knowledge of customer service principles are essential. The ability to work well in a team environment and adjust to changes is also important. Flexibility and a positive attitude are crucial for dealing with a variety of customer issues and maintaining professionalism in all interactions.

Key ResponsibilitiesL1/L2 Technical Troubleshooting: Diagnose, isolate, and resolve client-facing problems related to platform access, software installation, configurations, API integrations, and user credential management.Ticketing & Lifecycle Management: Log, prioritize, and track all incoming technical support issues using enterprise desk software (e.g., Jira Service Management, Zendesk, ServiceNow). Ensure strict adherence to predefined Service Level Agreements (SLAs).Root-Cause Documentation: Collect systematic logs, screenshots, and step-by-step reproduction flows for recurring glitches; update internal technical databases to speed up future resolutions.Strategic Escalation Coordination: When bugs require deep code rewrites or database modifications, compile complete technical summaries and seamlessly transfer the ticket to L3 senior systems analysts or product engineering wings.Customer Onboarding Assistance: Guide technical administrators at client firms through the initial setup phases, remote software deployments, firewall modifications, and configuration adjustments.Knowledge Base Expansion: Author clear, accessible user guides, FAQs, and step-by-step documentation to empower customers to self-solve common technical questions.

Here is a highly practical, ready-to-use job description for a dual-responsibility role: Computer Operator & Telecaller - Customer Support Department. This profile is perfectly optimized for companies requiring a blend of swift data entry, digital logging, and direct customer tele-communication.Job Title: Computer Operator & Telecaller - Customer Support Dept.Job OverviewWe are looking for a reliable, fast-working, and polite Computer Operator & Telecaller to join our Customer Support team. This is a hybrid desk role where you will divide your time between interacting directly with customers over the phone and executing accurate data entry operations. Your main objective will be to handle incoming service calls, resolve basic customer inquiries, and immediately log all communication, orders, and grievances into our company databases. The ideal candidate has excellent typing speed, a clear speaking voice, and a highly organized approach to handling records.Key Responsibilities1. Telecalling & Customer SupportInbound Call Management: Answer incoming customer calls promptly and professionally, address routine queries regarding product features, delivery status, or billing.Outbound Communication: Make follow-up calls to customers to share order updates, confirm delivery dates, collect feedback, or remind them of payment timelines.Grievance Handling: Listen patiently to customer complaints, provide immediate basic solutions, or accurately route complex technical issues to senior managers.2. Computer Operations & Data ManagementAccurate Data Entry: Input customer registrations, sales inquiries, service tickets, and feedback logs into the company CRM or MS Excel spreadsheets daily.Record Cleanliness: Regularly audit, update, and maintain the digital customer database, ensuring phone numbers, email addresses, and company details are error-free.Document Generation: Draft basic official emails, prepare customer support summary letters, and generate routine daily or weekly call performance reports for management.

We are seeking a dedicated Customer Care Associate to join our team in Lucknow. This role is ideal for freshers who are passionate about helping customers and providing excellent service.As a Customer Care Associate, you will be responsible for interacting with customers, addressing their inquiries, and resolving issues in a friendly and efficient manner.Key Responsibilities:1. Customer Interaction: Respond to customer inquiries via phone, email, and chat, ensuring a positive experience.2. Problem Resolution: Identify customer concerns and provide appropriate solutions, escalating issues when necessary.3. Product Knowledge: Maintain a good understanding of our products and services to assist customers effectively.4. Record Keeping: Document customer interactions accurately to help track issues and improve service quality.5. Feedback Collection: Gather customer feedback to help improve our services and express their needs.Required Skills and Expectations: Candidates must possess strong communication skills in both English and Hindi, allowing them to convey information clearly and effectively. A friendly and approachable demeanor is essential to create a welcoming atmosphere for customers. Attention to detail is important for accurately recording customer interactions. The ideal candidate should be a quick learner, eager to enhance their knowledge about our offerings. Lastly, being a team player and having a proactive attitude will significantly contribute to our customer satisfaction goals.

As a Customer Care Associate in Bareilly, India, you will be the first point of contact for customers. Your main goal is to help customers with their inquiries and provide excellent service. Key Responsibilities:1. Respond to Customer Inquiries: Answer calls and emails from customers, addressing their questions and concerns in a friendly and timely manner.2. Provide Product Information: Offer detailed information about products and services, helping customers make informed decisions.3. Resolve Issues: Handle customer complaints and issues with patience, seeking to find effective solutions to ensure customer satisfaction.4. Maintain Records: Keep accurate records of customer interactions, including complaints and feedback, to help improve service quality.5. Follow Up: Reach out to customers after their inquiries to ensure their issues have been resolved and to provide additional support if needed.Required Skills and Expectations:We are looking for candidates who are freshers and have completed their 12th grade. Strong communication skills in English and Hindi are essential for effectively assisting customers. You should have a friendly and helpful attitude, with the ability to remain calm under pressure. Basic computer skills are necessary to navigate our systems and record interactions. Being a team player with a willingness to learn will help you succeed in this role.

We are looking for a motivated Customer Support Executive to join our team in Raipur, Chhattisgarh. This full-time position is ideal for freshers who are eager to start their career in customer service.As a Customer Support Executive, your main responsibilities will include addressing customer inquiries, resolving issues, and providing product information. You will assist customers via phone, email, or chat, ensuring they have a positive experience with our services.Key Responsibilities:1. Customer Interaction: Engage with customers to understand their needs and queries. You will be the first point of contact, so your communication should be friendly and helpful.2. Issue Resolution: Quickly address and resolve customer complaints or issues. You will collaborate with other departments when necessary to ensure a solution is reached swiftly.3. Product Guidance: Provide detailed information about products and services. Being knowledgeable will help you guide customers effectively.4. Feedback Collection: Gather feedback from customers to identify areas for improvement. This information is vital for enhancing our services.Required Skills and Expectations:Candidates should have completed at least their 12th grade and possess strong communication skills. A positive attitude and willingness to learn are essential. You should be patient, empathetic, and able to handle stressful situations gracefully. Basic computer skills and familiarity with customer service tools will be an advantage. This role requires working from the office, so you must be local to Raipur.