Fresher Customer Care Jobs

Customer Support Executive Education: HSC is a must with excellent communication skills. English speaking and writing skills are a must.Location: WONDRx HQ (Vikhroli, Mumbai) - 100% Work from Office. The RoleYou are the voice and the frontline of WONDRx. We are revolutionizing how doctors and patients connect by digitizing prescriptions.

Job SummaryWe are looking for a motivated and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, providing product or service information, and ensuring a high level of customer satisfaction.Key ResponsibilitiesRespond to customer inquiries via phone, email, chat, or in person.Resolve customer complaints and provide appropriate solutions within established timelines.Maintain accurate records of customer interactions and transactions.Provide information about products, services, policies, and procedures.Follow up with customers to ensure issues have been resolved satisfactorily.Coordinate with internal departments to address customer concerns efficiently.Meet customer service performance targets and quality standards.Identify customer needs and recommend suitable products or services when applicable.

Your Hunt for BPO Jobs ENDS HERE ! CALL ARYAN 7738766644 or 9930142797 or Whatsapp to schedule an interview Hiring for leading 45 BPOs across the country with fixed shift & weekend off with salary upto 50K! Do not risk your chance by going to a local consultant & compromising on your opportunities ! We here, being India's only NATIONAL CONSULTANTS, have the highest negotiating power for you with respect to Salary/Shifts/Location/Re-hire/Documents/etc. Benefits offered include > Assurance for max package in the industry guaranteed > Fixed Weekend OFF (YOU READ IT RIGHT) > Lucrative Incentives > 2 Way cabs > Inhouse Interview with specialized briefing assuring selection > SPOT offer > No long interview wait time (AGAIN, YOU READ IT RIGHT) Expected Candidate Profile > Have Excellent command over English and Good Communication Skills > Minimum 19 years of age ( Any Graduate/Undergraduate ) Inhouse Interviews for A-Z companies across the country ! YES, YOU READ IT RIGHT ! Call HR.Manager - ARYAN 7738766644 to book your slot ! Clients we hire for include AM*X (Captive-U.S - Am*r!ca* E*pres*) TC* - T@T* C*N$*LT@NC* $*RV!CE* J* M*RG@n CH@$e !GT (TRAVEL PROCESS) T3ch M@#!nDr@ @DP @M@zoN XCCentur3 Genp@ct B@rclay* (Captive - U.K) W!pro E*L Teleperf*rm@nce S*rco F@rep*rtal IYogi n Many More.. Theres not much to think over it ! Just leave it on a professional consultant like us & we'll get the rest done ! YES

CUSTOMER CARE ASSOCIATEJob TitleTamil and Malayalam Speaking Candidates Telesales Lead Generation ChennaiLocationChennaiProcessPersonal Loan Sales Lead GenerationShift Timing9.30 AM to 6.30 PMWeek OffSunday FixedEligibilityFreshers and Experienced Candidates WelcomeJob RoleCalling customers and generating leads for Personal Loan salesExplaining product details clearly to customersMaintaining daily call records and follow upsAchieving daily and monthly targetsSalary DetailsTamil ProcessNumber of Openings 100Option 13000 In Hand Plus Incentives 17kMalayalam ProcessNumber of Openings 5015000 In Hand Plus Incentives+ 22,000Required SkillsGood communication in Tamil or MalayalamBasic computer knowledgeTarget oriented mindsetImmediate joiners preferredInterview LocationChennaiInterested candidates can apply immediately

We are looking for a dedicated Team Leader in Customer Support to oversee our support team in Mumbai. This role requires effective leadership skills and a passion for helping customers. **Key Responsibilities:**- **Lead the Team**: Provide guidance and support to customer support representatives, ensuring they meet performance targets and deliver high-quality service.- **Train and Develop Staff**: Conduct training sessions for new team members and ongoing training for existing staff, helping them improve their skills and knowledge.- **Manage Customer Inquiries**: Handle complex customer issues and escalations, ensuring timely and effective resolutions to maintain customer satisfaction.- **Monitor Performance**: Track team performance metrics, such as response times and resolution rates, to identify areas for improvement and celebrate successes.- **Foster a Positive Environment**: Create a supportive and motivating atmosphere for the team, encouraging collaboration and open communication.**Required Skills and Expectations:**- **Strong Communication Skills**: You should be able to communicate clearly and effectively, both verbally and in writing, with team members and customers.- **Problem-Solving Ability**: An ability to think critically and find solutions to customer issues quickly and effectively is essential.- **Leadership Experience**: Previous experience in a leadership role within customer support is a plus, even if its informal leadership.- **Customer-Centric Attitude**: A genuine passion for providing excellent customer service and a desire to exceed customer expectations are crucial.- **Team Player**: You should work well with others, support your colleagues, and contribute to the team's overall success.

Role Overview & RequirementsRole Overview & RequirementsRole: Customer Support Associate (International Voice)Process: Inbound Customer ServiceShift Timings: Rotational Night ShiftsEducation: Graduate OR HSC (12th Pass) qualified What We Are Looking ForCommunication: Exceptional verbal and written English communication skills.Skills: Strong active listening, empathy, and problem-solving abilities to handle international customer queries effectively.Flexibility: Comfortable working in a 24/7 environment with dedicated night shifts.Location: Airoli_ Mindspace

We are seeking a dedicated Customer Care Executive in Mumbai. This full-time position is suitable for freshers who have completed their 12th grade education. Ideal candidates are male and will work from our office to assist our customers effectively.Key Responsibilities:1. **Responding to Customer Inquiries:** You will handle customer queries via phone, email, or chat, ensuring prompt and accurate responses to all questions concerning our products and services.2. **Resolving Issues:** Your role will involve identifying customer problems and providing effective solutions, ensuring customer satisfaction and loyalty.3. **Maintaining Records:** You will document customer interactions and transactions in our database, allowing for better follow-up and service continuity.4. **Providing Feedback:** You will gather customer feedback and share it with your team to help improve service quality and customer experience.Required Skills and Expectations:Candidates must possess strong communication skills, both verbal and written, to convey information clearly. A friendly and patient attitude is essential in dealing with customers. Basic computer skills, including familiarity with office software, are necessary to manage inquiries efficiently. Furthermore, an ability to work cooperatively in a team environment and under pressure is critical to meet customer needs. Candidates should be punctual, responsible, and eager to learn and grow within the role.

We are looking for a Customer Support Specialist to join our team. This role is suitable for fresh graduates who are eager to assist customers and provide excellent service. The position is full-time and is based in Delhi, allowing you to work from home.**Key Responsibilities:**- **Responding to Customer Inquiries:** You will handle customer questions and concerns through various communication channels, ensuring clear and polite communication.- **Troubleshooting Issues:** You will help identify and solve problems customers encounter with our products or services, providing effective solutions to enhance their experience.- **Maintaining Customer Records:** You will keep accurate records of customer interactions and transactions, which helps in tracking service requests and feedback.- **Providing Product Information:** You will explain product features and services to customers, helping them make informed decisions and improving customer satisfaction.- **Following Up with Customers:** After resolving issues, you will follow up with customers to ensure their problems are fully resolved and they are satisfied with the service provided.**Required Skills and Expectations:**- Strong communication skills in English are necessary for clear interactions with customers.- A willingness to learn and adapt to new tools and technologies to assist customers effectively.- Basic computer skills to navigate customer support software and maintain accurate records.- Good problem-solving abilities, showing a proactive approach to resolving customer issues.- A friendly and patient attitude is essential, as you will be dealing with various customer situations.

We are looking for a dedicated Customer Care Associate to join our team in Turbhe Midc. In this role, you will be the main point of contact for our customers, helping them with inquiries and ensuring they have a positive experience with our services.**Key Responsibilities:**- **Responding to Customer Queries:** Address customer questions via phone, email, or chat, providing clear and accurate information to resolve issues efficiently.- **Managing Customer Accounts:** Assist customers with account-related inquiries, such as updates, changes, and troubleshooting, ensuring their accounts are managed effectively.- **Providing Product Information:** Educate customers about our products and services, helping them make informed decisions and enhancing their overall experience.- **Handling Complaints:** Listen to customer concerns, empathize with their situations, and work towards finding satisfactory solutions to any issues they may face.- **Maintaining Records:** Keep accurate and detailed records of customer interactions and feedback, contributing to database updates for better service delivery.**Required Skills and Expectations:**- Strong communication skills are essential for interacting effectively with customers and colleagues.- A proactive attitude and willingness to help are important to ensure customer satisfaction.- Basic computer skills are necessary to navigate systems and record information accurately.- Problem-solving abilities will help in addressing customer concerns swiftly.- A team player mindset is valued as you will collaborate with colleagues to enhance customer service.Candidates with 0 to 3 years of experience are welcome to apply. This is a full-time position based in the office.

Shift: Rotational Shifts (24/7 Environment)Eligibility : Fresher and Experience both would worksGood Communication - B2 levelMode of interview : 1st telephonic round with HR, 2nd operation round - Virtual, 3rd round F2F.

We are looking for a Customer Service Associate in Thane West to join our team. This position is open to candidates with 0 to 5 years of experience, and a minimum educational qualification of 12th pass is required. You will be working in an office environment on a full-time basis.**Key Responsibilities:**- **Assist Customers:** Help customers with their inquiries and complaints, ensuring all interactions are polite and helpful.- **Provide Information:** Clearly explain services and products to customers, answering any questions they may have.- **Resolve Issues:** Investigate customer issues thoroughly and offer effective solutions to ensure customer satisfaction.- **Maintain Records:** Keep accurate records of customer interactions and transactions in our system for future reference.- **Collaborate with Team:** Work closely with colleagues and other departments to ensure smooth service delivery and problem resolution.**Required Skills and Expectations:**- Strong communication skills are essential for effectively engaging with customers and resolving their issues.- A positive attitude and a willingness to help customers is crucial for this role.- Basic computer skills are necessary to manage customer records and use software applications.- Ability to work under pressure and handle multiple tasks simultaneously while maintaining professionalism.- A team-oriented mindset is important as collaboration with coworkers will be part of your daily duties. This role is ideal for someone looking to start or advance their career in customer service within a supportive team environment.

Medicine delivery boy job hebble, Banashankari, hrs mahadevpura , ahmedabad, urgent requirement, immidete joining no

We are seeking a motivated and enthusiastic Call Center Executive to join our team in Sambalpur. This role is ideal for individuals with 0 to 2 years of experience and provides an opportunity to start a career in customer service.Key Responsibilities:1. **Customer Interaction**: You will handle incoming and outgoing calls, addressing customer inquiries and providing solutions in a friendly manner. Clear communication is essential to ensure customer satisfaction.2. **Issue Resolution**: You will identify and resolve customer issues effectively. This includes understanding their concerns and using company resources to find appropriate solutions.3. **Data Entry**: You will need to accurately enter customer information and call details into our systems. Attention to detail is crucial to maintain records and assist in follow-ups.4. **Feedback Collection**: You will gather feedback from customers about their experiences. This information is important for improving services and ensuring a positive customer journey.5. **Team Collaboration**: You will work closely with your team to achieve targets and enhance customer experience. Collaboration and communication with team members are vital for success.Required Skills and Expectations:Candidates should have completed their 12th grade or Graduation and possess good verbal communication skills in English and local languages. Basic computer skills and a willingness to learn are essential. A friendly attitude and ability to work under pressure are highly valued. Candidates should be committed, adaptable, and ready to provide exceptional service as part of our team.

We are looking for a motivated and friendly Customer Support Executive to join our team in Cambodia. This role involves assisting customers with their inquiries and ensuring a high level of customer satisfaction.**Key Responsibilities:**- **Respond to customer inquiries:** You will answer questions and provide information to customers via phone, email, or in-person, ensuring clarity and accuracy.- **Resolve customer issues:** Handling complaints or concerns promptly and effectively, you will work to find solutions that satisfy the customer.- **Maintain records:** You will document customer interactions and services provided, helping to track issues and solutions for future reference.- **Collaborate with team members:** Working closely with other departments, you will ensure seamless communication and service delivery for our customers.- **Provide product information:** You will familiarize yourself with the companys products and services to assist customers in understanding their options.**Required Skills and Expectations:**We are seeking candidates with strong communication skills, especially in speaking and listening, to effectively help customers. A basic understanding of customer service principles is beneficial. You should have a positive attitude and be patient when dealing with difficult situations. Attention to detail is crucial, as you will need to accurately document customer interactions. A willingness to learn and adapt is essential, given that this role may involve various tasks. Candidates must have completed at least 12th grade and should be comfortable working in an office environment.

As an Air Traffic Controller in Kolkata, you will play a crucial role in ensuring the safety and efficiency of air travel. Your main responsibility will be to direct the movement of aircraft on the ground and in the air, facilitating safe takeoffs and landings.Key Responsibilities:1. **Monitor Air Traffic**: You will observe and track aircraft movements using radar and other instruments to prevent accidents and ensure smooth operations.2. **Communicate with Pilots**: You will provide clear instructions to pilots regarding flight paths, altitudes, and speeds, ensuring they receive timely information about weather and other conditions.3. **Coordinate Ground Traffic**: You will manage ground traffic at the airport, guiding airplanes on runways and taxiways to ensure efficient movement.4. **Respond to Emergencies**: You will need to quickly react to unexpected situations, such as potential collisions or emergencies, ensuring the safety of all aircraft and passengers.Required Skills and Expectations:You should have excellent communication skills to convey instructions clearly to pilots and ground staff. Attention to detail is essential to monitor multiple aircraft and maintain safety protocols. Strong problem-solving abilities are necessary to make quick decisions under pressure. You should also possess good multitasking skills, as you will need to handle several tasks simultaneously while staying focused and calm in a high-stress environment. A commitment to maintaining high safety standards and following procedures is crucial in this role.

As an Airline Customer Service Representative, you will play a vital role in ensuring a pleasant travel experience for our customers. Your primary responsibilities will include:- **Greeting Passengers**: Welcome travelers at the airport, providing a friendly atmosphere as they arrive.- **Assisting with Check-in**: Help passengers check in for their flights, ensuring all necessary documentation is in order.- **Handling Inquiries**: Answer questions related to flight schedules, baggage policies, and ticketing procedures, ensuring passengers receive the information they need.- **Resolving Issues**: Address any problems or concerns related to flight disruptions, lost baggage, or service complaints in a calm and efficient manner.- **Coordinating with Team Members**: Work collaboratively with other airline staff to ensure smooth operations and a seamless travel experience for customers.The ideal candidate will possess strong communication skills, allowing them to effectively assist and inform passengers. You should have a positive attitude and be able to handle stressful situations with ease. Attention to detail is essential to ensure accurate handling of passenger information and workloads. Must be comfortable working in a fast-paced environment and be a team player, as cooperation with colleagues is crucial for success in this role. A passion for customer service and a willingness to learn is key, especially for those with little or no prior experience in the aviation industry.

** Zomato Voice Process Hiring**We are currently hiring for the **Zomato Voice Process**. This is a Hindi voice support role where candidates will handle customer calls, resolve queries, and provide assistance to customers in a professional manner. Both freshers and experienced candidates are welcome to apply.** Job Details:*** Position: Voice Process Executive* Process: Hindi Voice Process

Airport Operations Executive - KolkataLocation: Kolkata, West BengalJob Type: Full-TimeDepartment: Airport Customer ServiceJob DescriptionWe are seeking enthusiastic, customer-focused, and professional individuals to join our team as Airport Customer Service Associates. The role involves assisting passengers throughout their airport journey, ensuring a smooth travel experience, and maintaining high standards of customer service.Key ResponsibilitiesWelcome and assist passengers at the airport terminal.Provide information regarding flights, boarding gates, and airport facilities.Support check-in and boarding procedures.Verify passenger travel documents when required.Handle customer inquiries and resolve concerns professionally.Assist passengers with baggage-related queries.Provide special assistance to elderly passengers, families, and travelers with special needs.Coordinate with airline and airport teams to ensure efficient passenger service.Maintain compliance with airport safety, security, and customer service standards.Eligibility CriteriaMinimum Qualification: Higher Secondary (10+2) Pass.Graduates are encouraged to apply.Good communication skills in English and Hindi.Basic computer knowledge.Strong interpersonal and customer service skills.Ability to work in rotational shifts.Gender Male & Female Candidates Can ApplySalary Package Annual Salary: 2.75 Lakh - 3.75 Lakh Per Annum(Based on qualifications, skills, interview performance, and experience)Required SkillsExcellent communication skillsCustomer service orientationPositive attitude and professional appearanceTeamwork and coordinationProblem-solving abilityTime management skillsCareer GrowthCustomer Service Associate Senior Customer Service Associate Passenger Service Executive Airport Operations Executive Airport Duty ManagerJoin the aviation industry and help create a seamless and memorable travel experience for passengers while building a rewarding career in airport operations and customer service.

We are looking for a dedicated and friendly Customer Support Executive to join our team. This is a part-time position that allows you to work from home. Freshers are encouraged to apply, making this a great opportunity for those starting their careers.**Key Responsibilities:**- **Responding to Customer Inquiries:** Handle customer questions and concerns via phone, email, or chat, ensuring prompt and friendly responses.- **Providing Product Information:** Explain our products and services to customers, helping them understand features and benefits to enhance their experience.- **Managing Customer Accounts:** Assist customers with managing their accounts, including updates and changes, ensuring their information is accurate and secure.- **Resolving Issues:** Address any problems or complaints that customers may have. Work towards a quick and effective solution to ensure customer satisfaction.- **Documenting Interactions:** Keep detailed records of customer interactions and transactions in our system for future reference and to help improve services.**Required Skills and Expectations:**Candidates should have a positive attitude and excellent communication skills, both written and verbal. Attention to detail is important, as you will need to manage customer accounts accurately. The ability to multitask and manage time effectively is essential in a fast-paced environment. Since this role is for females only, we expect candidates to demonstrate a professional demeanor and good teamwork skills, even while working independently from home. A pass in the 10th grade is required.

We are looking for a dedicated Customer Support Executive to join our team. This is a part-time remote work position, ideal for freshers who have completed their 12th grade. **Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle questions from customers via phone, email, or chat, providing clear and helpful answers to ensure a positive experience.- **Assist with Order Processing:** You will guide customers through placing orders and help resolve any issues related to payments or shipping.- **Resolve Customer Complaints:** You will listen to customer concerns and provide solutions or escalate issues to ensure their satisfaction.- **Maintain Customer Records:** You will update customer information and interaction records in our system, ensuring all data is accurate and up-to-date.- **Provide Product Information:** You will offer detailed information about our products and services to help customers make informed choices.**Required Skills and Expectations:**- Excellent communication skills are essential, as you will interact with customers both verbally and in writing.- A friendly and patient demeanor, which helps in building rapport with customers and addressing their needs effectively.- Basic computer skills, including familiarity with MS Office and internet usage, are necessary for navigating systems and maintaining records.- Strong problem-solving skills that enable you to think quickly and offer solutions when challenges arise.- A commitment to teamwork and collaboration, while also being self-motivated to work independently from home.