Customer Service Manager Job Vacancies in Shillong

We are seeking a dedicated Hotel Supervisor to manage daily operations at our hotel in Shillong, India. This role is perfect for motivated individuals with 0 to 2 years of experience who have completed their 12th grade education.Key Responsibilities:1. **Guest Relations**: Ensure guests have a pleasant experience by addressing their needs and resolving any issues promptly.2. **Staff Coordination**: Supervise hotel staff, providing training and support to create a cohesive team that delivers excellent service.3. **Room Management**: Oversee housekeeping and maintenance to ensure that rooms are clean and meet quality standards.4. **Inventory Control**: Manage hotel supplies and inventory, ensuring that all necessary items are available for operations.5. **Reporting**: Maintain records of daily operations, guest feedback, and staff performance, reporting findings to higher management for improvements.Required Skills and Expectations:Ideal candidates should have strong communication skills to effectively interact with guests and staff. A friendly and professional demeanor is essential for creating a welcoming atmosphere. Basic knowledge of hotel operations is beneficial, and candidates should be able to work well under pressure, especially during busy times. Attention to detail and a proactive attitude will help in solving problems efficiently. Candidates must be self-motivated, eager to learn, and ready to participate in various training sessions for personal and professional growth in the hospitality industry.

oversees all aspects of airport operations, ensuring safety, efficiency, and compliance with regulations, while also managing staff, budgets, and coordinating with airlines and other stakeholders.

We are looking for a motivated Front Office Executive to manage our reception area and ensure a welcoming atmosphere for our visitors. This is an excellent opportunity for freshers or those with minimal experience to start their career in a professional setting.Key Responsibilities:Greeting Visitors: You will be the first point of contact for guests. A warm and friendly greeting will help create a positive first impression.Answering Phone Calls: You will handle incoming calls professionally, providing accurate information or directing them to the appropriate personnel as needed.Managing Appointments: You will assist in scheduling meetings and managing calendars, ensuring that appointments run smoothly and efficiently.Maintaining Records: You will help maintain and organize office files and records, ensuring that all information is accurate and easily accessible.Handling Queries: You will respond to basic inquiries from clients and staff, providing assistance or directing them to the right department for further help.Required Skills and Expectations:Candidates must have completed at least their 12th grade and demonstrate effective communication skills, both verbal and written. A friendly demeanor and a professional appearance are essential as you will represent the company to clients and visitors. Basic computer skills, especially familiarity with office software, will be necessary for managing schedules and documentation. A positive attitude and a willingness to learn are also important to succeed in this role.

We are looking for a Hotel Management Executive to join our team in Shillong. This part-time position is ideal for candidates with 0 to 2 years of experience who have completed at least their 12th grade. **Key Responsibilities:**- **Front Desk Operations:** You will greet guests, check them in and out, and handle reservations, ensuring a pleasant experience for every visitor.- **Customer Service:** Assisting guests with their inquiries and complaints is crucial. You will need to listen and respond accurately to their needs.- **Room Management:** You will coordinate with housekeeping to ensure that rooms are clean and ready for guests, maintaining high standards of cleanliness.- **Coordination with Departments:** You will communicate with various departments such as housekeeping and maintenance to ensure smooth hotel operations.- **Handling Payments:** You will assist with billing and processing payments, ensuring that all transactions are accurate and secure.**Required Skills and Expectations:**- Strong communication skills are essential for interacting effectively with guests and team members. - A positive attitude and willingness to help are crucial, as customer service is at the heart of this role.- Basic knowledge of hotel operations would be beneficial, but we are open to training candidates eager to learn.- You should demonstrate good organizational skills to manage your tasks efficiently in a fast-paced environment.- Flexibility to work varied shifts, including weekends and holidays, is important as the hospitality industry operates around the clock.

Job descriptionWe are hiring for the job post Airport Cargo Handling Staff Customer Service Supervisor for a Leading Domestic/International Airlines- Backend /Operational Executive - Airport Cargo cargo supervisorUrgent Hiring Air-Ticketing Officer & Passport Checking Officer 10th & 12th pass fresher DIRECT HR CALL (91013915492) Send Resume to on this WhatsApp number-94771058O9 HR SatyamAssam Guwahati Airport needs Air-Ticketing Officer Passport Checking Officer 10th & 12th pass freshers Can ApplyJob Location- : Guwahati, Assam, Siliguri, coochbehar, Malda, Bihar, jharkhand, patna & Pan India as per your Preference.Interview location:- Assam ( Guwahati) onlyDESIGNATION :-AIR-TICKETING OFFICERPASSPORT CHECKING OFFICERRESERVATION OFFICERRAMP OFFICERDUTY MANAGERCUSTOMER SERVICE ASSOCIATE>We are Hiring for the jobs for the position of Air Ticketing /Ground Staff /Cabin Crew / Maintenance EngineerPerks :1. PF + ESI2. Over Time with Accommodation3.Good Communication Skills & pleasing personality4.Educational Qualification : 10th & 12th passAssam Airport needs Air-Ticketing Officer Passport Checking Officer 10th & 12th pass freshers Can Apply..Please share your CV/Resume on mail or Whatsapp 8638604928 along with your PHOTOGRAPH (Mandatory) (Monday to Saturday)FOR DIRECT CONTACT INTERVIEWS HR DEPARTMENT HR ENROLL :8638604928 (HR )BenefitsESI+PF+ Free Home pick up & Drop cabs, if you fly more you earn more.