Customer Service Manager Female Graduate Jobs in Hyderabad

HANDLING FRONT OFFICE AND STUDENT COORDINATORINTERACTING WITH PARENTS, STUDENTS

Front Office Executive will be responsible for handling receptionist duties, customer service, communication with clients, and maintaining front office operations on-site.

Hi,greeting clients and setting a positive office atmosphereanswering the phone, taking messages and redirecting calls to respective officesorganising and maintaining files and records and updating them when necessarycreating and maintaining updated documents and spreadsheetsoverseeing the sorting and distribution of incoming mailspreparing outgoing mail items such as envelopes or packagesoperating office equipment such as photocopier and printersbookkeeping and issuing invoicesrecording meeting minutes and dictationsperforming an inventory of office supplies and order of needRelated: What Is An Office Administrator? (With Skills And Salary)Sample job description for a front desk executive roleHere is an example of a front desk executive job description:Position summaryWe are looking for a welcoming front desk representative to handle all receptionists and clerical duties at our main entrance's front desk. You are the company's face to all visitors, and responsible for our first impression. The ideal candidate has a friendly, crafted demeanour while also being sharp and disciplined. It is important that you can handle complaints and provide reliable information. It is also critical to take a customer-centric approach. The goal is to make our guests and visitors feel welcome and appreciated while they are on our property.Responsibilitiesreporting to management and assisting with administrative tasksanswering phone calls and forwarding calls to respective departmentsscheduling and confirming appointments, meetings and eventsgreeting and assisting visitors in a professional and friendly mannerhandling enquiries and sorting mailcopying, scanning and filing documentskeeping track of office supplies and placing orders for replacementsPlz share the resume -9566730325

Key Responsibilities:1.Act as the primary liaison between the company and clients.2.Build and maintain strong, long-term client relationships through excellent service and communication.3.Address client inquiries, resolve complaints, and escalate issues as needed.4.Analyze client needs and deliver tailored solutions to meet their expectations.5.Monitor and improve client satisfaction metrics (KPIs) to ensure high-quality service.6.Collaborate with sales, operations, and marketing teams to align services with client objectives.7.Identify upselling opportunities and contribute to revenue growth.8.Prepare reports on client service activities, feedback, and progress.

# attend customer calls and service # Sales Coordination # back end operations # office management