Customer Service Associate Female Graduate Jobs in Visakhapatnam

customer Service Executive (Hindi Voice Process)Job Description: Customer Service Executive (Hindi Voice Process)Company: Hipp ocloud TechnologiesLocation: VisakhapatnamExperience: 0-1 yearQualification: Any GraduateJob Overview:As a Customer Service Executive, you will be responsible for providing excellent customer service to clients in the Hindi language.You will handle customer inquiries, resolve complaints, and provide information about company products and services.The role involves communicating with customers primarily through voice calls.Responsibilities:Handle incoming customer calls and provide assistance in a professional and courteous manner.Address customer inquiries, complaints, and provide appropriate solutions.Maintain accurate and detailed records of customer interactions and transactions.Collaborate with team members and other departments to ensure customer satisfaction.Stay updated on company products, services, and policies to provide accurate information to customers.Follow communication scripts and guidelines to ensure consistent and effective customer interactions.Identify and escalate priority issues to the appropriate department or supervisor.Provide feedback and suggestions for process improvements to enhance customer experience.Requirements:Fluency in Hindi and English languages is essential.

Communication Skills in Hindi Fluency and English is Manageable

Hiring For Customer service role:Hiring For Customer service role:(Fresher and experienced both can apply )(70% voice & 30% non Voice(Fresher and experienced both can apply )(70% voice & 30% non Voice)Job Location: Airoli, Navi MumbaiEligibility: HSC or Graduate Fresher or any BPO or non bpo experience (stable profiles only)Qualification: Minimum HSC PassedShift: 24/7 Rotational Shifts.Week offs: 5 days working and any 2 rotational week offs.Rounds of Interviews: HR and HL (English Test)Quality: Excellent language skillsAge Criteria: maximum 48Note:1.Mega drive at Sutherland office tom at 2 pm2.Face to face interviews Role & responsibilitiesNo Walkins on Saturday and SundayNote: Sutherland never requests payment or favours in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@sutherlandglobal.comRole: Customer Success, Service & Operations - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Customer Success, Service & Operations - OtherEducationUG: Graduation Not Required

We are looking for a Call Centre Representative to handle calls from customers andprovide support to them in any way possible. You will be required to work in a time-boundenvironment and ensure that customer service is provided to its best quality.Handle many inbound and outbound calls to customers and clients.Identify the needs of customers, resolve issues and provide solutions.Upsell other products wherever possible.Ensure you follow the customer service script provided by the company foruniformity.Also, be well-read on company policies and the website for FAQs or policies-related answers.Maintain good customer relations.Meet personal targets and work towards meeting team targets.Maintain records of the conversations with the customer and analyze the data.Write and submit timely reports on performance, targets, and customer queries.

we are looking for Customer Service/Telecalling for students admission purposeNO TARGETFREE LUNCH+ TEA