Customer Service Associate Female 12th Pass Jobs in Bareilly

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Customer Service Associate Jobs For 12th Pass Freshers

Travel Sky Airways

Fresher
Bareilly

Ground Operation Airport Ground Handling Communication Skills Aviation Ground Management Ground Handling

As a Customer Care Associate in Bareilly, India, you will be the first point of contact for customers. Your main goal is to help customers with their inquiries and provide excellent service. Key Responsibilities:1. Respond to Customer Inquiries: Answer calls and emails from customers, addressing their questions and concerns in a friendly and timely manner.2. Provide Product Information: Offer detailed information about products and services, helping customers make informed decisions.3. Resolve Issues: Handle customer complaints and issues with patience, seeking to find effective solutions to ensure customer satisfaction.4. Maintain Records: Keep accurate records of customer interactions, including complaints and feedback, to help improve service quality.5. Follow Up: Reach out to customers after their inquiries to ensure their issues have been resolved and to provide additional support if needed.Required Skills and Expectations:We are looking for candidates who are freshers and have completed their 12th grade. Strong communication skills in English and Hindi are essential for effectively assisting customers. You should have a friendly and helpful attitude, with the ability to remain calm under pressure. Basic computer skills are necessary to navigate our systems and record interactions. Being a team player with a willingness to learn will help you succeed in this role.

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Job Title: Customer Service Associate (CSA) - Airport

Fly world

0 - 1 yrs
2.3 Lac/Yr
Bareilly +2 Kanpur, Lucknow

Flexibility Punctuality Communication Airport Customer Service Associate Walk in

Job Description:As a Customer Service Agent at the airport, you will play a crucial role in ensuring a positive and efficient experience for travelers. Your responsibilities include:1. Passenger Assistance: Provide friendly and helpful assistance to passengers during check-in, boarding, and disembarkation processes.2. Ticketing and Check-in: Assist passengers with ticketing, check-in procedures, and luggage handling. Ensure compliance with airline policies and procedures.3. Baggage Handling: Manage the efficient and secure handling of passenger baggage, addressing any issues or discrepancies promptly.4. Gate Operations: Coordinate and facilitate boarding processes, ensuring timely departures and adherence to safety protocols.5. Customer Communication: Communicate effectively with passengers, addressing inquiries, resolving issues, and providing information about flight schedules, delays, and other relevant details.6. Conflict Resolution: Handle customer complaints and conflicts diplomatically, finding suitable resolutions to maintain customer satisfaction.7. Security Compliance: Adhere to airport security regulations and procedures to ensure the safety and well-being of passengers and staff.8. Team Collaboration: Work collaboratively with other airport and airline staff to ensure a seamless travel experience for passengers.9. Emergency Response: Be prepared to assist in emergency situations, following established protocols and procedures to ensure the safety of passengers and staff.Qualifications:- High school diploma or equivalent.- Excellent communication and interpersonal skills.- Ability to handle stressful situations with composure.- Attention to detail and strong organisation