Customer Service Associate Jobs For 12th Pass Freshers

As a Customer Care Associate in Bareilly, India, you will be the first point of contact for customers. Your main goal is to help customers with their inquiries and provide excellent service.

Key Responsibilities:

1. **Respond to Customer Inquiries**: Answer calls and emails from customers, addressing their questions and concerns in a friendly and timely manner.

2. **Provide Product Information**: Offer detailed information about products and services, helping customers make informed decisions.

3. **Resolve Issues**: Handle customer complaints and issues with patience, seeking to find effective solutions to ensure customer satisfaction.

4. **Maintain Records**: Keep accurate records of customer interactions, including complaints and feedback, to help improve service quality.

5. **Follow Up**: Reach out to customers after their inquiries to ensure their issues have been resolved and to provide additional support if needed.

Required Skills and Expectations:

We are looking for candidates who are freshers and have completed their 12th grade. Strong communication skills in English and Hindi are essential for effectively assisting customers. You should have a friendly and helpful attitude, with the ability to remain calm under pressure. Basic computer skills are necessary to navigate our systems and record interactions. Being a team player with a willingness to learn will help you succeed in this role.

• Experience

  Fresher

• No. of Openings

  50

• Education

  12th Pass

• Role

  Customer Care Associate

• Industry Type

  Travel / Tourism

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office