Fresher Customer Care Jobs

Customer Support Executive Education: HSC is a must with excellent communication skills. English speaking and writing skills are a must.Location: WONDRx HQ (Vikhroli, Mumbai) - 100% Work from Office. The RoleYou are the voice and the frontline of WONDRx. We are revolutionizing how doctors and patients connect by digitizing prescriptions.

Job SummaryWe are looking for a motivated and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, providing product or service information, and ensuring a high level of customer satisfaction.Key ResponsibilitiesRespond to customer inquiries via phone, email, chat, or in person.Resolve customer complaints and provide appropriate solutions within established timelines.Maintain accurate records of customer interactions and transactions.Provide information about products, services, policies, and procedures.Follow up with customers to ensure issues have been resolved satisfactorily.Coordinate with internal departments to address customer concerns efficiently.Meet customer service performance targets and quality standards.Identify customer needs and recommend suitable products or services when applicable.

We are seeking a Customer Service Associate to join our team in Mumbai. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.**Key Responsibilities:**- **Customer Support:** Respond to customer questions via phone, email, or chat, providing timely and accurate information.- **Issue Resolution:** Handle complaints and issues effectively, working to resolve them to the customers satisfaction while following proper procedures.- **Product Knowledge:** Maintain a good understanding of our products and services to provide correct information and guidance to customers.- **Data Entry:** Accurately log customer interactions and feedback in our systems to help improve services and recordkeeping.- **Collaboration:** Work closely with other teams to address complex customer issues and contribute to team goals.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential to interact with customers effectively.- **Problem-Solving Abilities:** A proactive approach to identify issues and find solutions quickly enhances customer satisfaction.- **Team Player:** Willingness to work collaboratively with coworkers to improve service quality and team performance.- **Adaptability:** Ability to thrive in a fast-paced environment and adjust to changing priorities or demands.- **Basic Computer Skills:** Familiarity with computer systems and software is important for data entry and communication tasks.- **Positive Attitude:** A friendly and helpful demeanor is crucial for ensuring a great customer experience. This is a full-time position, and you will be required to work from the office. No prior experience is necessary, making this a great opportunity for freshers.

As a Customer Care Associate located in Thoraipakkam, you will play a key role in ensuring customer satisfaction and providing support for various inquiries. This is a full-time position suitable for those with little to no experience but a passion for helping others. **Key Responsibilities:**- **Respond to Customer Inquiries:** Answer customer queries via phone, email, or chat in a friendly and efficient manner to provide accurate information and resolve issues.- **Maintain Customer Records:** Document customer interactions accurately in the system to ensure all information is up-to-date and can be referenced when needed.- **Assist in Problem Resolution:** Identify and troubleshoot customer concerns, offering solutions or escalating issues to the appropriate departments as necessary.- **Follow Up on Customer Feedback:** Engage with customers to gather and understand feedback, ensuring they feel heard and valued, and report this information to enhance services.- **Team Collaboration:** Work closely with team members and supervisors to share knowledge and improve overall customer service processes effectively.**Required Skills and Expectations:**Candidates should have a minimum education of 12th grade. Effective communication skills are essential, enabling clear interaction with customers. A positive attitude and a willingness to learn are important, as you will be adapting to various situations. Basic computer skills and familiarity with customer service software will be advantageous. We look for individuals who are empathetic, patient, and keen to provide excellent service, contributing to a supportive and friendly work environment.

We are looking for enthusiastic BPO Telecallers to join our team in Chennai. In this role, you will interact with customers, provide information about our products, and assist with their queries, ensuring a positive experience.Limited seats: 52Key Responsibilities:1. **Customer Interaction**: Engage with customers over the phone, addressing their inquiries and providing accurate information about our services.2. **Lead Generation**: Identify potential customers through calls and gather leads to support sales efforts.3. **Problem Resolution**: Listen to customer complaints and provide timely solutions while maintaining a professional demeanor.4. **Record Keeping**: Maintain detailed records of customer interactions, updating the database with relevant information for future reference.5. **Team Collaboration**: Work closely with colleagues and supervisors to improve service quality and achieve team targets.Required Skills and Expectations:Candidates should have a good command of verbal and written communication in English and other regional languages. A high level of patience and the ability to handle difficult situations with professionalism is essential. Basic computer skills are necessary for data entry tasks. We welcome freshers as well as those with up to 6 years of experience. A positive attitude, eagerness to learn, and the ability to work collaboratively in a fast-paced environment are crucial for success in this role. Regular attendance and adherence to company policies are also expected.

We are looking for a dedicated Team Leader in Customer Support to oversee our support team in Mumbai. This role requires effective leadership skills and a passion for helping customers. **Key Responsibilities:**- **Lead the Team**: Provide guidance and support to customer support representatives, ensuring they meet performance targets and deliver high-quality service.- **Train and Develop Staff**: Conduct training sessions for new team members and ongoing training for existing staff, helping them improve their skills and knowledge.- **Manage Customer Inquiries**: Handle complex customer issues and escalations, ensuring timely and effective resolutions to maintain customer satisfaction.- **Monitor Performance**: Track team performance metrics, such as response times and resolution rates, to identify areas for improvement and celebrate successes.- **Foster a Positive Environment**: Create a supportive and motivating atmosphere for the team, encouraging collaboration and open communication.**Required Skills and Expectations:**- **Strong Communication Skills**: You should be able to communicate clearly and effectively, both verbally and in writing, with team members and customers.- **Problem-Solving Ability**: An ability to think critically and find solutions to customer issues quickly and effectively is essential.- **Leadership Experience**: Previous experience in a leadership role within customer support is a plus, even if its informal leadership.- **Customer-Centric Attitude**: A genuine passion for providing excellent customer service and a desire to exceed customer expectations are crucial.- **Team Player**: You should work well with others, support your colleagues, and contribute to the team's overall success.

We are looking for a friendly and motivated Restaurant Waiter to join our team in Araghar, Dehradun. This part-time position is perfect for individuals who enjoy working with people and providing excellent customer service.Key Responsibilities:- Greet Customers: Welcome guests as they arrive and ensure they feel comfortable and valued.- Take Orders: Accurately record food and drink orders and relay them to the kitchen.- Serve Food and Beverages: Deliver orders promptly, ensuring everything is served at the right temperature and presentation.- Maintain Cleanliness: Keep tables clean and organized throughout the shift and assist with cleaning the dining area at the end of the service.- Handle Payments: Process customer payments accurately and provide change or receipts as needed.- Assist in Teamwork: Collaborate with kitchen and other wait staff to ensure smooth and efficient service.Required Skills and Expectations:We welcome candidates with 0 to 1 year of experience. You should have a pleasant personality, excellent communication skills, and the ability to work in a fast-paced environment. A high school diploma or equivalent is required. Being punctual, attentive, and committed to providing outstanding service to customers is essential. You should also be able to stand for long periods and lift trays of food and drinks.

We are looking for a Front Office Executive to join our team in Mohali, India. This entry-level position is perfect for fresh graduates or those with limited experience who are eager to begin their career in a professional environment.The Front Office Executive will be the first point of contact for visitors and clients, making a positive impression and ensuring smooth communication within the organization. Key responsibilities include:- **Greeting Visitors:** Welcome guests warmly and guide them to the appropriate point of contact, ensuring they feel valued and well-received.- **Answering Phone Calls:** Manage incoming calls professionally, providing information as needed, and transferring calls to the relevant departments or individuals.- **Scheduling Appointments:** Coordinate appointments for team members, maintaining an organized calendar and ensuring that all meetings are efficiently scheduled.- **Maintain Front Office:** Keep the reception area tidy, ensuring it reflects a professional image and is equipped with necessary materials like brochures and business cards.Required skills and expectations include:- **Communication Skills:** Excellent verbal and written communication skills are essential for interacting with clients and team members effectively.- **Organizational Skills:** Strong organizational abilities are necessary to manage multiple tasks and appointments efficiently.- **Computer Proficiency:** Basic knowledge of computer applications is required to handle job responsibilities effectively.- **Professional Appearance:** The candidate should maintain a professional demeanor and appearance at all times, reflecting the company

Two Wheeler Needed,driving Licence,adhar Card,smart Phone Needed,good Communication Skill. Perfect Candidate.

Role Overview & RequirementsRole Overview & RequirementsRole: Customer Support Associate (International Voice)Process: Inbound Customer ServiceShift Timings: Rotational Night ShiftsEducation: Graduate OR HSC (12th Pass) qualified What We Are Looking ForCommunication: Exceptional verbal and written English communication skills.Skills: Strong active listening, empathy, and problem-solving abilities to handle international customer queries effectively.Flexibility: Comfortable working in a 24/7 environment with dedicated night shifts.Location: Airoli_ Mindspace

We are seeking a dedicated Customer Care Executive in Mumbai. This full-time position is suitable for freshers who have completed their 12th grade education. Ideal candidates are male and will work from our office to assist our customers effectively.Key Responsibilities:1. **Responding to Customer Inquiries:** You will handle customer queries via phone, email, or chat, ensuring prompt and accurate responses to all questions concerning our products and services.2. **Resolving Issues:** Your role will involve identifying customer problems and providing effective solutions, ensuring customer satisfaction and loyalty.3. **Maintaining Records:** You will document customer interactions and transactions in our database, allowing for better follow-up and service continuity.4. **Providing Feedback:** You will gather customer feedback and share it with your team to help improve service quality and customer experience.Required Skills and Expectations:Candidates must possess strong communication skills, both verbal and written, to convey information clearly. A friendly and patient attitude is essential in dealing with customers. Basic computer skills, including familiarity with office software, are necessary to manage inquiries efficiently. Furthermore, an ability to work cooperatively in a team environment and under pressure is critical to meet customer needs. Candidates should be punctual, responsible, and eager to learn and grow within the role.

We are looking for a Customer Support Specialist to join our team. This role is suitable for fresh graduates who are eager to assist customers and provide excellent service. The position is full-time and is based in Delhi, allowing you to work from home.**Key Responsibilities:**- **Responding to Customer Inquiries:** You will handle customer questions and concerns through various communication channels, ensuring clear and polite communication.- **Troubleshooting Issues:** You will help identify and solve problems customers encounter with our products or services, providing effective solutions to enhance their experience.- **Maintaining Customer Records:** You will keep accurate records of customer interactions and transactions, which helps in tracking service requests and feedback.- **Providing Product Information:** You will explain product features and services to customers, helping them make informed decisions and improving customer satisfaction.- **Following Up with Customers:** After resolving issues, you will follow up with customers to ensure their problems are fully resolved and they are satisfied with the service provided.**Required Skills and Expectations:**- Strong communication skills in English are necessary for clear interactions with customers.- A willingness to learn and adapt to new tools and technologies to assist customers effectively.- Basic computer skills to navigate customer support software and maintain accurate records.- Good problem-solving abilities, showing a proactive approach to resolving customer issues.- A friendly and patient attitude is essential, as you will be dealing with various customer situations.

We are looking for a dedicated Customer Care Associate to join our team in Turbhe Midc. In this role, you will be the main point of contact for our customers, helping them with inquiries and ensuring they have a positive experience with our services.**Key Responsibilities:**- **Responding to Customer Queries:** Address customer questions via phone, email, or chat, providing clear and accurate information to resolve issues efficiently.- **Managing Customer Accounts:** Assist customers with account-related inquiries, such as updates, changes, and troubleshooting, ensuring their accounts are managed effectively.- **Providing Product Information:** Educate customers about our products and services, helping them make informed decisions and enhancing their overall experience.- **Handling Complaints:** Listen to customer concerns, empathize with their situations, and work towards finding satisfactory solutions to any issues they may face.- **Maintaining Records:** Keep accurate and detailed records of customer interactions and feedback, contributing to database updates for better service delivery.**Required Skills and Expectations:**- Strong communication skills are essential for interacting effectively with customers and colleagues.- A proactive attitude and willingness to help are important to ensure customer satisfaction.- Basic computer skills are necessary to navigate systems and record information accurately.- Problem-solving abilities will help in addressing customer concerns swiftly.- A team player mindset is valued as you will collaborate with colleagues to enhance customer service.Candidates with 0 to 3 years of experience are welcome to apply. This is a full-time position based in the office.

We are looking for a Front Office Executive based in Lucknow. The ideal candidate is a recent graduate or has up to one year of experience. This role requires a dedicated and friendly individual who can effectively manage front office operations.**Key Responsibilities:**- **Guest Reception:** Welcome visitors and guests professionally, ensuring they feel comfortable and attended to as soon as they arrive.- **Telephone Management:** Handle incoming calls promptly and professionally, directing calls to appropriate departments or taking messages when necessary.- **Administrative Support:** Assist with various administrative tasks, including scheduling appointments and maintaining organized records, to ensure smooth office operations.- **Information Management:** Provide accurate information to visitors and clients about services offered and respond to general inquiries efficiently.- **Mail Handling:** Manage incoming and outgoing mail and packages, ensuring proper distribution and tracking of correspondence.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with clients, visitors, and staff effectively.- **Organizational Skills:** The candidate must be able to manage multiple tasks simultaneously and maintain attention to detail in a fast-paced environment.- **Computer Proficiency:** Familiarity with basic computer applications and office software is crucial for efficient performance of daily tasks.- **Interpersonal Skills:** A friendly demeanor and the ability to work collaboratively with others are important for creating a welcoming atmosphere.- **Professionalism:** The candidate should exhibit a high level of professionalism and discretion in handling sensitive information and interactions.

We are looking for a dedicated Delivery Boy to join our team in Bhubaneswar. The ideal candidate will be responsible for delivering packages to customers in a timely and efficient manner. Key Responsibilities:- **Package Delivery**: Deliver parcels to customers at their homes or workplaces, ensuring that each item arrives safely and on time.- **Route Planning**: Plan and take the best route for deliveries to minimize travel time and ensure punctual arrivals.- **Customer Interaction**: Interact politely with customers while delivering packages, ensuring they receive a positive experience.- **Documentation**: Maintain records of deliveries, including collecting signatures and any necessary paperwork to ensure order accuracy.- **Vehicle Maintenance**: Ensure that the delivery vehicle is clean, fueled, and in good working condition to avoid delays.Required Skills and Expectations:- **Good Communication**: Ability to communicate effectively with customers and team members is essential to provide excellent service.- **Time Management**: Strong organizational skills are needed to manage delivery schedules and meet tight deadlines.- **Basic Navigation Skills**: Familiarity with local roads and navigation tools is crucial for efficient delivery routes.- **Physical Fitness**: Ability to lift and carry packages is important, as the job may require handling heavy items.- **Reliability**: Dependability in attending work on time and completing deliveries as scheduled is a must. Candidates with 0 to 3 years of experience and a minimum education level of 10th pass are encouraged to apply.

Dear candidate,Greeting from Rightfit Resources,we are urgently hiring for As a Tele Sales Officer, you will be responsible for making outbound calls to potential customers to promote and sell products or services. You will need to have excellent communication skills to engage customers and meet sales targets.Key responsibilities include making cold calls to customers, explaining product features and benefits, answering customer questions, and closing sales agreements.To excel in this role, you must have a high school diploma or equivalent qualification, preferably with 0-2 years of experience in sales or telemarketing. Strong verbal communication skills, persistence, and a positive attitude are essential for success in this position. Additionally, you should be comfortable working independently and be self-motivated to achieve sales targets while working from home.directly call us 9160645323

We are looking for an Assistant Human Resource to join our team in Visakhapatnam, India. As an Assistant Human Resource, your key responsibilities will include assisting with recruitment processes, maintaining employee records, conducting orientations, and providing support for HR programs. You will also be responsible for handling employee queries, managing schedules, and organizing HR events. The ideal candidate should hold a post-graduate degree, have 0-1 years of experience in HR, and possess excellent organizational and communication skills. Attention to detail, the ability to multitask, and a proactive approach to problem-solving are essential for this role. We are looking for someone who is a team player, has a strong understanding of HR policies and procedures, and is willing to learn and grow in the field of human resources. If you are passionate about HR and looking to kickstart your career in this field, we encourage you to apply for this position.NOTE : AFTER SHAREING YOUR CV ON WHATSPP THEN CALL ME 9493236090

We are looking for a dedicated and friendly Customer Support Executive to join our team. This is a part-time position that allows you to work from home. Freshers are encouraged to apply, making this a great opportunity for those starting their careers.**Key Responsibilities:**- **Responding to Customer Inquiries:** Handle customer questions and concerns via phone, email, or chat, ensuring prompt and friendly responses.- **Providing Product Information:** Explain our products and services to customers, helping them understand features and benefits to enhance their experience.- **Managing Customer Accounts:** Assist customers with managing their accounts, including updates and changes, ensuring their information is accurate and secure.- **Resolving Issues:** Address any problems or complaints that customers may have. Work towards a quick and effective solution to ensure customer satisfaction.- **Documenting Interactions:** Keep detailed records of customer interactions and transactions in our system for future reference and to help improve services.**Required Skills and Expectations:**Candidates should have a positive attitude and excellent communication skills, both written and verbal. Attention to detail is important, as you will need to manage customer accounts accurately. The ability to multitask and manage time effectively is essential in a fast-paced environment. Since this role is for females only, we expect candidates to demonstrate a professional demeanor and good teamwork skills, even while working independently from home. A pass in the 10th grade is required.

We are looking for a dedicated Customer Support Executive to join our team. This is a part-time remote work position, ideal for freshers who have completed their 12th grade. **Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle questions from customers via phone, email, or chat, providing clear and helpful answers to ensure a positive experience.- **Assist with Order Processing:** You will guide customers through placing orders and help resolve any issues related to payments or shipping.- **Resolve Customer Complaints:** You will listen to customer concerns and provide solutions or escalate issues to ensure their satisfaction.- **Maintain Customer Records:** You will update customer information and interaction records in our system, ensuring all data is accurate and up-to-date.- **Provide Product Information:** You will offer detailed information about our products and services to help customers make informed choices.**Required Skills and Expectations:**- Excellent communication skills are essential, as you will interact with customers both verbally and in writing.- A friendly and patient demeanor, which helps in building rapport with customers and addressing their needs effectively.- Basic computer skills, including familiarity with MS Office and internet usage, are necessary for navigating systems and maintaining records.- Strong problem-solving skills that enable you to think quickly and offer solutions when challenges arise.- A commitment to teamwork and collaboration, while also being self-motivated to work independently from home.

Airport Operations Executive - KolkataLocation: Kolkata, West BengalJob Type: Full-TimeDepartment: Airport Customer ServiceJob DescriptionWe are seeking enthusiastic, customer-focused, and professional individuals to join our team as Airport Customer Service Associates. The role involves assisting passengers throughout their airport journey, ensuring a smooth travel experience, and maintaining high standards of customer service.Key ResponsibilitiesWelcome and assist passengers at the airport terminal.Provide information regarding flights, boarding gates, and airport facilities.Support check-in and boarding procedures.Verify passenger travel documents when required.Handle customer inquiries and resolve concerns professionally.Assist passengers with baggage-related queries.Provide special assistance to elderly passengers, families, and travelers with special needs.Coordinate with airline and airport teams to ensure efficient passenger service.Maintain compliance with airport safety, security, and customer service standards.Eligibility CriteriaMinimum Qualification: Higher Secondary (10+2) Pass.Graduates are encouraged to apply.Good communication skills in English and Hindi.Basic computer knowledge.Strong interpersonal and customer service skills.Ability to work in rotational shifts.Gender Male & Female Candidates Can ApplySalary Package Annual Salary: 2.75 Lakh - 3.75 Lakh Per Annum(Based on qualifications, skills, interview performance, and experience)Required SkillsExcellent communication skillsCustomer service orientationPositive attitude and professional appearanceTeamwork and coordinationProblem-solving abilityTime management skillsCareer GrowthCustomer Service Associate Senior Customer Service Associate Passenger Service Executive Airport Operations Executive Airport Duty ManagerJoin the aviation industry and help create a seamless and memorable travel experience for passengers while building a rewarding career in airport operations and customer service.

** Zomato Voice Process Hiring**We are currently hiring for the **Zomato Voice Process**. This is a Hindi voice support role where candidates will handle customer calls, resolve queries, and provide assistance to customers in a professional manner. Both freshers and experienced candidates are welcome to apply.** Job Details:*** Position: Voice Process Executive* Process: Hindi Voice Process

Job Title: Sales Coordinator Experience: 1-3 years of experience in sales coordination/back office (Freshers can apply)Location: Ahmedabad Roles & Responsibilities:-1. Prepare and send quotations, proposals, and invoices to clientsProcess sales orders and ensure timely execution.2. Coordinate with the sales team and customers for order updatesMaintain and update customer database and sales records.3. Support the field sales team with required documents and information.4. Ensure proper documentation and filing of all sales-related data.Skills:-1. Good knowledge of MS Excel, Word, and email communication2. Strong coordination and communication skills3. Attention to detail and accuracy4. Basic understanding of sales processes5. Ability to handle multiple tasks efficientlyQualifications:-Graduate (B.Com, BBA, or any relevant field)Preferred Skills:-1. Experience in CRM/ERP software.2. Customer handling experience.Key Performance Indicators (KPIs):-1. Accuracy of quotations and order processing2. Timely response to clients and sales team3. Order execution efficiency4. Customer satisfaction and follow-up success5. Proper maintenance of records and reports

Job title : Customer Support Services Experience : 0 to 1 year Location : Ludhiana Job Summery We are looking for customer support executive to handle customer queries resolve problems and provide accurate information about product and services Roles and ResponsibilitiesHandle inbound and outbound call handle Maintain records of customer interactionIdentify new client through social media Provide product and services information to customer Resolve customer complaints Respond to customer email and chat through Qualifications and Skills 12 pass / GraduatedBasic computer knowledge Good communication skills Positive attitude Problems solving skills