Fresher Customer Care Jobs

We are looking for a Customer Support Executive who is enthusiastic and ready to help our customers with their queries. This role is perfect for individuals who are eager to learn and grow in the customer service field.**Key Responsibilities:**- **Assist Customers:** Respond to customer inquiries via phone, email, or chat, providing timely and accurate information about our products and services. This ensures a positive experience and builds customer satisfaction.- **Resolve Issues:** Identify and troubleshoot customer problems, guiding them through solutions step by step. Your problem-solving skills will help keep our customers happy and loyal.- **Maintain Records:** Document customer interactions and issues in our system. This helps the team track common problems and improve our services over time.- **Follow-Up:** Check in with customers who have reported issues to ensure their problems have been resolved. This shows customers that we value their experience and are committed to serving them well.- **Collaborate with Team:** Work closely with other team members and departments to share feedback and suggest improvements based on customer interactions. Teamwork is essential for creating an efficient support process.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, are essential for providing clear and helpful responses to customers.- Basic problem-solving abilities to assist in resolving customer issues effectively.- A positive attitude and a patient demeanor when dealing with customer complaints or inquiries.- The ability to work in a fast-paced environment and adapt to changing situations. - Proficiency in using computers and familiarity with customer support software is a plus.

We are seeking a dedicated Customer Care Executive to join our team in Jaipur. This is a full-time position ideal for individuals with 0 to 2 years of experience, and a minimum educational requirement of 12th pass. You will be responsible for assisting our customers and ensuring their satisfaction with our products and services.**Key Responsibilities:**- **Answer Customer Queries:** Address customer questions and concerns quickly and effectively, ensuring clear communication and resolution.- **Provide Product Information:** Offer detailed information on products and services to help customers make informed decisions.- **Document Interactions:** Record customer interactions and feedback in our systems to help improve service and track issues.- **Follow Up on Requests:** Ensure timely follow-up on customer requests or complaints to guarantee resolution and enhance customer satisfaction.- **Maintain Positive Customer Relations:** Build strong relationships with customers through courteous and professional communication.**Required Skills and Expectations:**- Excellent verbal and written communication skills are essential for effectively interacting with customers.- A friendly and patient demeanor is expected, helping to create a welcoming environment for all customers.- Basic computer skills, including familiarity with MS Office and customer management software, are required.- Ability to work under pressure and handle multiple tasks while maintaining attention to detail is important. - A proactive attitude towards problem-solving and a willingness to learn is highly valued. This role is based in the office, and the ideal candidate will be enthusiastic about providing exceptional support to our customers.

As a Customer Care Executive, you will be the first point of contact for our customers, providing them with exceptional support and assistance. Your primary goal is to ensure customer satisfaction and address any concerns or inquiries they may have.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle incoming calls and messages from customers, providing accurate information and solutions to their questions and issues.- **Resolve Customer Issues:** Work diligently to troubleshoot and resolve customer problems, ensuring that they receive timely and appropriate solutions.- **Maintain Customer Records:** You will be responsible for documenting customer interactions and maintaining accurate records of all queries and resolutions to ensure seamless service.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions and ensuring they have a positive experience.- **Collaborate with Team Members:** Work closely with other team members to share insights and solutions, ensuring a cohesive approach to customer care.**Required Skills and Expectations:**- Strong communication skills are essential, allowing you to convey information clearly and effectively to customers.- A customer-oriented mindset is necessary to prioritize the needs and satisfaction of customers.- Basic computer skills are needed for documenting interactions and managing records.- Ability to work in a team environment while also demonstrating self-motivation.- Freshers are welcome, making this an ideal opportunity for individuals seeking to start their careers in customer service.

1. Customer interaction over phone & Mail 2 calling & fixing appointment 3 Making & sending presentation 4 Data extraction and management

Graduate fresher/ undergrad with 6 months experience5 days workingRotational shiftRotational off*Salary:* Experience: 28000 CTCFresher: 24000 CTCLocation: GurgaonWork from office*Procedure* 1. HR round2. Svar- 55 and above3. Typing- 25 wpm 90% accuracy4. Ops round**Direct Whtapp -9721408491**

Key ResponsibilitiesClient Onboarding & Profiling: Interact with clients and their families via phone, WhatsApp, or meetings to understand partner preferences age, community, profession, background.Matchmaking & Coordination: Search, screen, and shortlist matching profiles based on client requirements, and initiate contact/meetings between families.Sales & Conversions: Explain membership packages, upgrade plans, and benefits to prospects; convert inquiries into paid memberships.Portfolio Management: Maintain active follow-ups with assigned paid members to ensure high satisfaction, renewals, and successful match stories.Data Privacy & CRM: Keep accurate records of interactions and client feedback safely logged in the company CRM tool

We are looking for a Customer Care Associate to join our team in Navi Mumbai. This entry-level position is ideal for those who are passionate about helping customers and providing excellent service.As a Customer Care Associate, your main responsibilities will include: - **Responding to Customer Inquiries:** You will handle questions and concerns from customers via phone, email, or chat, ensuring they receive accurate information in a friendly manner.- **Resolving Issues:** You will assist in troubleshooting problems and provide solutions to enhance customer satisfaction, demonstrating patience and problem-solving skills.- **Maintaining Records:** You will update customer information and document interactions in our system, ensuring all records are accurate and up-to-date.- **Working in a Team:** Collaborate with colleagues and other departments to achieve overall business goals while maintaining a positive work environment.The ideal candidate should have strong communication skills, both spoken and written. You should be able to listen carefully to customers and explain solutions clearly. A proactive attitude and the ability to stay calm under pressure are essential. Familiarity with computers and basic software applications will be important for inputting information and retrieving customer data. We welcome candidates with 0 to 1 year of experience, especially recent high school graduates. If you are eager to learn and grow in a customer-focused environment, we encourage you to apply.

Responsibilities:* Manage customer relationships* Maintain accurate records* Meet revenue targets* Contact delinquent customers* Implement collection strategies Interested candidates can share there update resume on HR fathima 9071217789

We are looking for a Customer Support Executive to join our team in Mumbai, Beyond Thane. This full-time role is open to male candidates who have completed their 12th grade and have little to no prior experience. **Key Responsibilities:**- **Customer Interaction:** Engage with customers via phone, email, or chat to address their inquiries and concerns. This includes providing timely responses and creating a positive experience for each customer.- **Issue Resolution:** Identify and resolve customer issues effectively and efficiently. You will troubleshoot problems, provide solutions, and ensure that each customer feels heard and valued.- **Product Knowledge:** Maintain a strong understanding of our products and services. Stay updated on features and changes to answer questions confidently.- **Feedback Collection:** Gather customer feedback to understand their needs and improve service quality. This input is valuable for making necessary adjustments to enhance customer satisfaction.- **Documentation:** Record customer interactions and transactions accurately in our database. Proper documentation helps in tracking issues and ensuring follow-up actions are taken.**Required Skills and Expectations:**Candidates should have excellent communication skills, both verbal and written, to interact clearly with customers. A friendly and patient demeanor is essential in providing exceptional service. Basic computer skills are necessary to navigate customer support software. Successful candidates will be detail-oriented and capable of multitasking in a fast-paced environment. A willingness to learn and develop skills further will also enhance your performance in this role.

Handle inbound and outbound customer calls.Resolve customer queries and provide accurate information.Maintain a professional and positive attitude with customers.Update customer details in the system.Follow company processes and quality standards.Meet daily performance and productivity targets.Complaint handling first level resolution

Company name :- Logistics NowCustomers service roleTarget based jobNeed 1 year experience into customer service Hindi - Good , english - mid level Payout - 7000 as of now Salary - 25000 CTC 22000Shift timings - 9.30am - 6.30am2nd and 4th sat offInterview rounds - 2 rounds virtual and 3rd round Age 30 Documents all mandatory - for experience candidate.Graduation is mandatory.

We are looking for a dedicated and enthusiastic Customer Support Executive to join our team in Indore. In this full-time role, you will play a crucial part in ensuring a positive experience for our customers.**Key Responsibilities:**- **Responding to Customer Inquiries:** You will handle customer questions and concerns via phone, email, or chat, ensuring timely and accurate responses.- **Resolving Issues:** You will assist customers in troubleshooting their problems, providing solutions or escalating issues to the appropriate department as needed.- **Maintaining Customer Records:** You will be responsible for updating customer information in our database, ensuring all records are accurate and current.- **Providing Product Information:** You will educate customers about our products and services, helping them understand features and benefits.- **Gathering Customer Feedback:** You will collect feedback from customers regarding their experiences and suggestions to help improve our services.**Required Skills and Expectations:**- **Communication Skills:** Clear and effective verbal and written communication skills are essential to interact with customers and provide information accurately.- **Problem-Solving Abilities:** You should be able to think critically and resolve customer issues promptly while providing a positive experience.- **Empathy and Patience:** Understanding customer feelings and concerns is crucial, so possessing a caring attitude is important.- **Basic Computer Proficiency:** Familiarity with computers and common software applications is needed to navigate customer management systems.- **Team Player:** You should be comfortable working in a team environment while also being able to work independently. This role is ideal for individuals seeking to start or build a career in customer service.

**URGENT HIRING CUSTOMER SUPPORT REPRESENTATIVE** **Location:** Koramangala (Work From Office)

We are looking for an enthusiastic Airport Ticketing Executive to join our team in Gwalior, India. This role is ideal for individuals seeking entry-level opportunities in the aviation industry.As an Airport Ticketing Executive, your primary responsibilities will include:- Ticket Booking: Assist customers in booking flight tickets by providing accurate information on flights, pricing, and availability to ensure a smooth booking process.- Customer Support: Address customer inquiries and resolve issues related to ticketing, cancellations, or changes, ensuring excellent service and customer satisfaction.- Documentation Management: Maintain accurate records of ticket transactions and ensure proper documentation is completed for all bookings and cancellations.- Coordination with Airlines: Liaise with various airline representatives to get updated information about flights and fares, helping to provide the best options for customers.- Payment Handling: Process payments responsibly while ensuring secure transactions, and provide receipts to customers as proof of payment.To be successful in this role, you should have strong communication skills, a friendly demeanor, and an ability to stay calm under pressure. Attention to detail is essential, as you will work with various booking systems and customer data. A positive attitude and a willingness to learn are also important, as this position may require adapting to new tools and procedures. Candidates with prior experience in customer service or the travel industry are preferred, but fresh graduates are encouraged to apply.

Working Hours: Monday to Saturday, 9:00 AM - 6:00 PMJob ResponsibilitiesAs a Customer Support & Order Verification Executive, you will be responsible for handling customer communication after orders are placed on our Shopify website.Your responsibilities include:* Verify customer orders received through Shopify.* Contact customers via WhatsApp or phone to confirm their delivery address before dispatch.* Ask customers to verify whether the shipping address entered on the website is correct.* Update the address in the system if the customer requests any changes.* Coordinate with the dispatch team to ensure orders are shipped to the correct address.* Handle customer queries related to orders, shipping, delivery, warranty, returns, and after-sales support.* Respond to customer messages professionally and promptly.* Maintain accurate records of customer conversations and order updates.Requirements* Good communication skills in Hindi and basic English.* Comfortable using WhatsApp, Shopify, and basic computer applications.* Ability to communicate politely and solve customer queries.* Strong attention to detail to avoid address and shipping errors.* Responsible, organized, and able to work independently from home.Preferred Skills* Previous experience in customer support or e-commerce is an advantage.* Experience with Shopify, WhatsApp Business, or order management is preferred but not mandatory.

We are looking for a Bank Operation Executive to join our team in Chennai. The ideal candidate will assist with various banking operations and ensure smooth processing of transactions. This role is suitable for candidates who have recently completed their 12th grade and have a keen interest in banking.**Key Responsibilities:**- **Transaction Processing:** Handle daily banking transactions accurately and efficiently, ensuring that all operations comply with bank policies.- **Customer Support:** Provide exceptional service to customers by addressing their queries and concerns regarding banking products and services.- **Documentation:** Manage and organize necessary documentation for various banking processes, ensuring records are kept up to date.- **Compliance Monitoring:** Assist in ensuring that all operations meet regulatory and compliance standards set by the banking authorities.- **Team Collaboration:** Work closely with other departments to address any operational issues and improve service delivery.**Required Skills and Expectations:**Candidates should have excellent communication skills to interact with customers and team members effectively. A detail-oriented approach is essential for managing transactions and documentation accurately. Basic computer proficiency, particularly in MS Office, is necessary for daily tasks. An eagerness to learn and adapt to new situations is important, as banking operations can evolve frequently. Candidates should be punctual and reliable, demonstrating a strong work ethic and commitment to providing high-quality service. This full-time position requires working from the office, and experience in the banking sector is an advantage, but not mandatory, making it suitable for fresh graduates or individuals with minimal experience.

We are DSS TECH SYSTEM were delivery boy safely and quickly transports packages or goods from stores or Hub to customers. Key duties include planning fast routes, checking items, collecting payments, and providing polite customer service

A Customer Service Associate (CSA) for retail in an airport works inside duty-free shops, gift stores, or brand outlets. They greet travelers, help people pick items, run cash registers, and keep shelves neat. Pay scales for airport retail and entry roles commonly range based on experience and store type.

Pursuing a career at a Airline company can allow you to work in the travel industry.Key skills necessary for a role include excellent communication and problem-solving abilities, ability to work in shifts, sound technical knowledge and maintaining calm and cordial attitude, especially during crisis situations. An airline member generally takes care of the passengers before, during and after boarding an aircraft. A job in airlines may be an excellent fit for you if you are interested in client servicing.

We are looking for enthusiastic and dependable Airline Ground Staff to join our team at the Guwahati Airport. This role is perfect for graduates with 0 to 2 years of experience who want to begin their career in the aviation industry. Key Responsibilities: 1. **Passenger Assistance**: Greet passengers and assist them with check-in procedures, boarding, and any inquiries they may have during their airport experience. 2. **Baggage Handling**: Manage baggage check-in and ensure proper loading and unloading of luggage to maintain safety and efficiency. 3. **Safety Compliance**: Follow all safety regulations and protocols to ensure a secure environment for passengers and staff. This includes monitoring passengers and baggage for compliance with airline policies.4. **Flight Information**: Provide passengers with accurate and timely information regarding flight schedules, delays, and gate changes, ensuring smooth communication throughout the boarding process. 5. **Problem Solving**: Address any issues or concerns that arise with professionalism and efficiency, working closely with airline staff to resolve problems quickly.Skills and Expectations: Candidates should possess excellent communication skills and a friendly demeanor to interact well with passengers. Attention to detail is essential, as you will be responsible for handling sensitive information and ensuring safety procedures are followed. Being a team player, adaptable, and capable of working in a fast-paced environment is crucial for success in this role.

Passenger Customer Care (Reservation and Ticketing): The customer care department, also known as the reservation unit, is responsible for assisting customers in purchasing flight tickets from an airline. Traditionally, customers would make reservations by phone, with agents assisting in selecting and reserving seats. However, with the internet, most air tickets are now sold online. Despite this shift, customers still rely on the reservation department to make changes to their travel plans, making it a vital part of the airline's operations. The customer care department also handles ticketing arrangements, frequent flier points redemption, and hotline inquiries, functioning as a direct line of communication for customers.Check-in Counter: When customers arrive at the airport to catch their flight, they typically go to their airline's check-in counter. At the counter, they will be greeted by ground service agents who will help them through the check-in process. This process includes registering the customer for their flight, checking their travel documents, issuing the boarding pass, and facilitating baggage check-in if desired.Boarding Gate: Once customers have completed the airport security and immigration process for international flights, they will proceed to the boarding gate and wait to board the aircraft. During the boarding process, airline ground agents will verify customers' travel documents, which may involve collecting boarding passes for cross-checking passenger headcounts.Arrival: Upon arrival at the destination airport, airline ground agents are readily available to assist customers with disembarkation and offer directions to both arriving and transiting customers, ensuring a seamless and stress-free experience for travelers.Baggage Retrieval: Upon clearing immigration, customers proceed to the baggage hall to retrieve their luggage. If customers encounter any issues such as delayed or damaged baggage, they can seek assistance from the available agents, who are trained to track lost or delayed luggage and arrange for its return or repair. This comprehensive baggage service ensures that customers receive prompt and efficient assistance for any baggage-related issues.After-Sales: In some airlines, agents in the reservation department are responsible for receiving and resolving customer feedback, both positive and negative, to ensure that customers feel heard and valued when it comes to airline travel.

Were Hiring Customer Support AssociateGirnar Care is hiring Customer Support Associates to join our team! Position: Customer Support AssociateWhat Were Looking For: Freshers & Experienced candidates can apply Good English communication skills are required Strong customer-handling and interpersonal skills Basic computer knowledge Positive attitude and willingness to learn Work DetailsWorking Days: 5.5 daysWeek Off: 1.5 daysExperience: Freshers & Experienced both eligibleLocation: Jaipur Why Join Us?Great learning & career growth opportunitiesProfessional and supportive work environmentOpportunity to develop your communication and customer-handling skills

We are looking for a Boarding Pass Executive to join our team in Kolkata. This role is ideal for freshers who have completed their 12th grade and seek an entry point in the aviation industry. You will be responsible for facilitating the boarding process for passengers.Key Responsibilities:1. **Passenger Assistance**: Help passengers during check-in and boarding, ensuring they understand procedures and have the necessary documents ready.2. **Boarding Pass Processing**: Generate and distribute boarding passes for passengers, ensuring accuracy and timely delivery.3. **Customer Service**: Provide excellent service to passengers, addressing their queries and resolving issues promptly to enhance their travel experience.4. **Coordination with Airlines**: Communicate effectively with airline staff to ensure smooth boarding operations and handle any discrepancies swiftly.5. **Documentation**: Maintain records of boarding passes issued and report any anomalies to the supervisor for further action.Required Skills and Expectations:Candidates should have good communication and interpersonal skills to interact comfortably with passengers and colleagues. Attention to detail is vital, as accurate information is crucial in this role. A positive attitude and the ability to work under pressure in a fast-paced environment are essential. Punctuality and reliability are expected, as is a commitment to providing outstanding customer service.

We are seeking an Airport Guest Relationship Executive to provide exceptional customer service to travelers at the Ranchi airport. This role is perfect for freshers looking to start their careers in the hospitality and travel industry.The key responsibilities include greeting passengers warmly as they arrive, ensuring they feel welcomed and supported. You will assist guests with their inquiries about flights, airport facilities, and services. Another important duty is to manage passenger complaints, ensuring they are addressed promptly and efficiently to maintain high levels of customer satisfaction. Additionally, you will provide guidance on navigating the airport, helping guests locate check-in counters, boarding gates, and lounges.To succeed in this role, strong communication skills are essential. You should be able to speak clearly and listen attentively to passenger needs. An upbeat and friendly demeanor is crucial, as you will often be the first point of contact for travelers. Teamwork skills are also important, as you will work closely with other airport staff to create a seamless experience for guests. Moreover, being knowledgeable about airport procedures and attractions can greatly enhance your ability to assist travelers. A positive attitude, willingness to learn, and a strong sense of responsibility will help you thrive in this fast-paced environment. If you are enthusiastic and enjoy helping others, this position could be a great fit for you.

As an Airport Ramp Executive, you will play a crucial role in ensuring the safe and efficient operation of ground services at the airport. Your primary responsibilities will include:- **Loading and Unloading Baggage**: Safely and efficiently handle passengers' luggage, ensuring all bags are loaded and unloaded from the aircraft without damage.- **Assisting Ground Operations**: Support various ground activities, like directing aircraft to and from the bay and managing airport vehicles.- **Safety Compliance**: Adhere to all safety procedures and regulations while operating equipment and performing tasks to ensure a safe environment for staff and passengers.- **Communication Skills**: Effectively communicate with team members and other departments to coordinate activities and resolve any issues that may arise during ramp operations.- **Vehicle Operation**: Operate ground support vehicles, such as baggage tugs and pushback tractors, ensuring all equipment is used properly and maintained.To succeed in this role, you should have a high school education (10th Pass) and be eager to learn. While prior experience is not required, an interest in working in a fast-paced environment is essential. You must be physically fit, as the role can involve lifting heavy luggage and being on your feet for long hours. A good attitude towards teamwork and commitment to safety will be key to your success in this position. Willingness to work flexible hours, including weekends and holidays, is also important.