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Fresher Customer Care Jobs

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  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Noida
Customer Support Customer Service Inbound Calling Domestic BPO Voice Process Customer Relationship Outbound Calling Customer Care Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
Job Profile: Customer Care Executive (Domestic Inbound Process)Location: Noida (Sector 16, 62 & 63 near Metro Station)Shift: Day Shift / Rotational Day ShiftsSalary: 15,000 to 22,000 Fixed PMNumber of Openings: 15About the Role:Bright Future RPD Hiring Solution is hiring Customer Support Executives for top domestic BPOs and corporate houses in Noida. This is a pure customer service profile with NO sales targets involved.Key Responsibilities:* Answer inbound calls from customers and resolve their queries or complaints.* Provide accurate, valid, and complete information regarding company products/services.* Maintain a professional and polite attitude with customers over the phone.* Maintain high customer satisfaction (CSAT) scores.Requirements:* Education: 12th Pass / Undergraduates / Graduates.* Experience: 0-2 Years (Freshers with good communication skills can easily apply).* Language: Clear and fluent communication in Hindi & Professional phone etiquette.* Basic computer knowledge (Good typing speed and knowledge of MS Excel).Benefits:* Fixed monthly salary credited on time.* Clean and professional corporate office environment.* Proper training will be provided to selected candidates.How to Apply:Apply directly on this portal or share your updated resume on WhatsApp at 8595974460 for a quick telephonic screening.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Delhi NCR
Customer Support Customer Service Customer Care Customer Communication
We are seeking a Customer Care Executive to join our team in Delhi NCR. This is a full-time, work-from-home position open to both freshers and candidates with 0 to 2 years of experience. The Customer Care Executive will primarily engage with customers to resolve inquiries and provide support. Responsibilities include answering customer calls and emails, addressing queries effectively, and providing accurate information about products and services. You will also be responsible for maintaining customer records and ensuring their satisfaction with our services.To be successful in this role, you should possess strong communication skills, both verbal and written, and have the ability to listen actively to customer concerns. Familiarity with customer support software and basic computer skills are expected. A positive attitude and a commitment to resolving issues promptly will contribute greatly to your success.This position does not require any specific fieldwork or travel; however, having a reliable computer and internet connection is essential for your home office setup. The work schedule may involve shifts, so flexibility in working hours and days is required. If you have a passion for helping others and are looking to start your career in customer support, this opportunity is perfect for you.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gorakhpur
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a Customer Support Executive to join our team in Kanpur. This role is ideal for individuals with 0 to 2 years of experience who have completed their 12th grade. You will be working from home, assisting customers with their inquiries and ensuring they have a positive experience.nnKey Responsibilities:nn- Responding to Customer Inquiries: You will assist customers by answering their questions via phone, email, or chat, providing clear and informative responses to resolve their issues effectively.nn- Troubleshooting Issues: When customers face problems, you will identify the root cause and guide them through the necessary steps to resolve these challenges, ensuring a smooth experience.nn- Providing Product Information: You will inform customers about our products and services, helping them understand features and benefits to enhance their overall experience.nn- Documenting Interactions: It will be your responsibility to keep accurate records of customer interactions and the steps taken to resolve their issues, which will help our team improve service quality.nnTo be successful in this role, you must have strong communication skills, both written and verbal, and be able to work independently. An understanding of customer service principles and a problem-solving attitude are essential. Patience, empathy, and a willingness to learn new processes will also help you excel in this position.
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  • Fresher
  • 3.3 Lac/Yr
  • Delhi NCR
Customer Care Outbound Calling International BPO Customer Service
We are looking for a Customer Care Executive to join our team. This is a great opportunity for freshers who have completed their 10th grade and are eager to begin their career in customer service. You will work from the comfort of your home while helping customers with their inquiries.nnKey Responsibilities:nn1. Respond to customer inquiries: You will handle customer questions via phone, email, or chat, providing them with accurate and timely information.n2. Resolve complaints: When customers have issues, you will work effectively to find a solution, ensuring their satisfaction and maintaining a positive experience.n3. Update customer records: You will keep accurate records of customer interactions, updating information as needed to ensure data is current and reliable.n4. Provide feedback: You will share insights from customer interactions with your team to help improve our products and services.nnRequired Skills and Expectations:nnCandidates should have strong communication skills, allowing them to convey information clearly and courteously. You must be a team player, willing to collaborate with others to enhance the customer experience. Attention to detail is vital, as you will handle customer information and ensure all records are accurate. Being patient and empathetic will help you deal with customers effectively, ensuring they feel valued and heard. A positive attitude and a willingness to learn are essential traits for success in this role.
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Hiring Fresher / Customer Service Associate / 12th Pass

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Kolkata
Customer Care Cons Customer Guidance Customer Relationship Airport Executive Airport Operation
We are looking for a dedicated Customer Service Associate to join our team in Kolkata. This is an entry-level full-time position suitable for candidates with minimal experience who have completed their 12th grade.nnKey Responsibilities:nn1. Customer Interaction: Communicate effectively with customers via phone, email, or in person to understand their needs and resolve their queries.n n2. Problem Solving: Assist customers with any issues they face, ensuring timely and appropriate solutions to enhance their satisfaction.nn3. Product Knowledge: Maintain a strong understanding of the products and services offered to provide accurate information to customers.nn4. Documentation: Record customer interactions and transactions in the system to keep accurate and up-to-date information for future reference.nn5. Team Collaboration: Work closely with other team members to improve services and share insights on customer feedback.nnRequired Skills and Expectations:nnCandidates should possess good communication skills to speak clearly and listen attentively to customer concerns. Basic organizational abilities are important to manage multiple tasks efficiently. A positive attitude and willingness to learn are essential for adapting to new situations and challenges in the role. Being a team player and having a customer-focused mindset will contribute to your success as a Customer Service Associate. DROP RESUME (9875598230)
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Mumbai
Customer Relationship Customer Service Inbound English Language
We are looking for a Customer Service Representative to join our team in Mumbai. This is an entry-level position suitable for recent graduates or individuals with minimal experience. You will play a key role in ensuring our customers receive excellent service while working from the comfort of your home.Key Responsibilities:- Answer Customer Queries: Respond to customer questions via phone, email, or chat in a friendly manner to provide accurate information about products and services.- Resolve Issues: Assist customers in resolving their issues or complaints efficiently, ensuring a positive experience and fostering customer loyalty.- Maintain Records: Keep detailed records of customer interactions and transactions using our database to ensure follow-up and better service in the future.- Provide Feedback: Share insights and feedback from customers with the team to help improve products, services, and customer satisfaction.Required Skills and Expectations:- Strong communication skills are essential to clearly convey information and handle customer inquiries effectively.- A basic understanding of computers and familiarity with email and chat platforms are necessary for daily tasks.- You should be patient and empathetic, as understanding customer needs is crucial to providing excellent support.- Ability to work independently and manage time efficiently, as this role is fully remote.- A positive attitude and willingness to learn are vital in this fast-paced environment.You will play an important role in making our customers feel valued and ensuring their needs are met.
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Freshers For Airport Customer Service Associate - Dhanbad

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Dhanbad
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
SHARE YOUR RESUME 8282965559nJoin our team as an Airport Customer Service Associate in Dhanbad, India. This entry-level role is ideal for individuals looking to begin their career in the airport service industry and involves assisting passengers with various needs to ensure a positive travel experience.nnKey Responsibilities:nn- Passenger Assistance: Greet and assist travelers at the airport. Provide information about flight schedules, check-in procedures, and airport facilities to enhance their journey.nn- Handling Queries: Address customer inquiries and concerns professionally. Ensure efficient communication to resolve issues and provide support throughout their travel experience.nn- Documentation Support: Assist passengers with necessary documents and check-in processes. Ensure that all procedures are followed correctly to maintain compliance and security.nn- Customer Relations: Foster a pleasant atmosphere by maintaining a friendly demeanor. Build rapport with passengers to enhance their overall satisfaction with the airport service.nnRequired Skills and Expectations:nnCandidates should be at least a 10th-grade graduate and have a positive attitude and strong communication skills. The ability to work well in a team and handle stressful situations is essential. A knack for problem-solving and providing excellent customer service is vital to meet the needs of travelers. Punctuality and reliability are also crucial for maintaining operational efficiency. Prior experience is not necessary, making this a suitable opportunity for recent school leavers.
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  • Fresher
  • 3.3 Lac/Yr
  • Bangalore
Good Communication Skills Customer Care Customer Handling BPO Voice Inbound Calls
Position: International Voice Process (Healthcare BPO)Experience:Freshers (Primary Hiring Focus)Candidates with 1-3 years of experience may also applyCTC:3.25 LPANight Shift AllowancePerformance IncentivesJob HighlightsImmediate hiring opportunity5-day work weekAttractive salary and performance incentivesTwo-way cab facilityMedical & Life InsuranceUS Night Shift / Rotational ShiftExcellent career growth in the Healthcare BPO industryWorld-class work environmentEligibility Criteria10+2, Diploma (10+3), or Any GraduateMaximum Age: 28 YearsExcellent communication skillsWilling to work in US Night Shift / Rotational ShiftImmediate joiners preferredPost graduates are not eligiblePlease Note:Freshers are currently being hired only for the International Voice Process.Candidates interested in Non-Voice or Semi-Voice roles are not eligible for this hiring drive.BE/B.Tech and Postgraduate candidates are not eligible.Key ResponsibilitiesProcess healthcare claims as per process guidelines.Deliver quality customer support and ensure customer satisfaction.Meet productivity and quality targets.Adhere to company policies and compliance standards.Maintain excellent attendance and punctuality.Collaborate effectively with team members and supervisors.
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  • 0 - 3 yrs
  • 2.8 Lac/Yr
  • Ahmedabad
Outbound Calling Customer Service Customer Handling Customer Relationship Customer Care Customer Support
Listen to customers' concerns, issues and questionsResolve customers' concerns and answer customers' questions to your best ability Maintain a positive attitude and calmly respond to customers' complaints Attract customers by promoting the product and company positively, answeringquestions andaddressing concerns as they arise Engage with customers through chat platforms in a professional and courteous manner. Respond promptly to customer inquiries, providing accurate and relevant information. Utilize pre-established scripts and guidelines to handle common inquiries andscenarios. Continuously enhance product knowledge and customer service skills through ongoingtraining. Excellent computer skills with good typing speed and toggling between windows. Proficiency in Excel and Google sheet Good Communication Skills Knowledge regarding documents like KYC, Income Proof, Caste certificates Etc Maintaining daily MIS reportsQualifications: You have scored more than 60% in 10th, 12th, Graduation. Knowledge regarding PMAY ISS scheme. Proficiency in Excel and Google sheet Good Communication Skills Knowledge regarding documents like KYC, Income Proof, Caste certificatesetc You are a confident person with a good command over English (Oral as well as written) You believe your basic aptitude is good3 You enjoy solving problems and taking on challenges and finding creative solutions to it. You don't get flustered easily. If you don't know the answer, you'll dig until you find it. You think on your feet. You like learning new things and learning quickly. And most importantly, you believe you want to make a difference in the lives of theinformal sector. If these are true to you, you'd be a good fit at SMHFC.
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  • Fresher
  • 1.8 Lac/Yr
  • Lucknow
Excellent English Communication Spoken English
Full Time (WFO)Process: chat/voice process Profile: Customer Support AssociateLog in hours: 9 hours shift ( 8 hours login and 1 hour break)Shift timings: Rotational shifts Salary: 13k to 15k6 days working with 1 rotational week of*Notes:* Excellent communication skillsRole & Responsibilities. Handling customers. Solving queries
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  • Fresher
  • Varanasi
Customer Relationship Tours Travel Computer Operator CRM Executive Data Analyst CRM Software Customer Service Problem Solving
We are looking for a passionate Customer Support Leader to join our team. This is a full-time work-from-home position based in Varanasi, India, and is open to freshers who have completed their 12th grade.nnIn this role, you will be responsible for leading our customer support team and ensuring our customers receive the best service possible. nnKey Responsibilities:nn1. Team Leadership: Guide and motivate the customer support team to meet performance targets. You will be responsible for creating a positive work environment that encourages everyone to excel.nn2. Customer Interaction: Handle customer inquiries and resolve issues swiftly and effectively. Your goal will be to ensure customer satisfaction and maintain strong relationships.nn3. Reporting and Analysis: Monitor support metrics and provide feedback. You will analyze team performance data to identify areas of improvement and implement solutions.nn4. Training and Development: Train new team members and share best practices with the team. You will help develop their skills to provide excellent customer support.nnRequired Skills and Expectations:nnWe seek individuals who are excellent communicators, both verbally and in writing. You should be patient and empathetic when dealing with customer issues. Strong problem-solving skills are essential, and you need to be able to adapt to different situations easily. A tech-savvy mindset will help you navigate customer support tools and systems efficiently.
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  • 0 - 2 yrs
  • Indore
Customer Relationship Customer Service Chat Support Customer Handling Telephone Handling Inbound Calls Good Communication Skills
Customer Support Executive:Handle customer calls, queries, and complaints professionally.Provide accurate information and resolve customer issues.Maintain customer records and update details in the system.Coordinate with internal teams when required.Ensure good customer satisfaction and timely follow-up.Good communication skills and basic computer knowledge required.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Banjara Hills Hyderabad
Active Listening Computer Skills Customer Service
Customer Support Executive - Inbound Semi-Voice ProcessnnCompany: Palred TechnologiesnLocation: Banjara Hills, Hyderabad - Road No. 12nDesignation: Customer Support ExecutivenProcess: Inbound - Semi-VoicenEmployment Type: Full-TimennJob DescriptionnnWe are looking for enthusiastic and customer-focused Customer Support Executives to join our inbound semi-voice process. The candidate will be responsible for handling customer queries, providing appropriate information, and ensuring a positive customer experience.nnKey Responsibilitiesnn- Handle inbound customer calls and customer queries professionally.n- Provide accurate information and appropriate solutions to customers.n- Handle customer requests through voice and non-voice channels.n- Maintain proper records of customer interactions.n- Escalate complex issues to the concerned team when required.n- Follow company policies, processes, and service standards.n- Ensure a high level of customer satisfaction.nnRequired Skillsnn- Excellent communication skills.n- Fluency in Telugu, Hindi, and English.n- Good listening and problem-solving skills.n- Basic computer knowledge and typing skills.n- Customer-focused attitude.n- Ability to work effectively in a team.nnWork TimingsnnMonday to Friday: 9:00 AM - 6:00 PMnSaturday: Half DaynSunday: Weekly OffnnLocationnnPalred Technologies, Road No. 12, Banjara Hills, Hyderabad
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  • 0 - 3 yrs
  • 1.0 Lac/Yr
  • Coimbatore
Customer Handling Good Communication Skills
BPO Voice Process - Job DescriptionA BPO Voice Process involves handling customer interactions over the phone and providing professional, timely, and accurate support.Key ResponsibilitiesHandle inbound and/or outbound customer calls.Understand customer queries and provide appropriate solutions.Resolve complaints and service-related issues professionally.Maintain a polite, confident, and customer-friendly communication style.Verify customer information and update records in the system.Follow company policies, call-handling procedures, and quality standards.Document customer interactions accurately.Escalate complex issues to the appropriate team when required.Achieve assigned targets for productivity, quality, and customer satisfaction.Skills RequiredGood verbal communication skills in English.Clear pronunciation and active listening skills.Basic computer knowledge and typing skills.Ability to handle customers calmly and professionally.Problem-solving and multitasking abilities.Willingness to work in rotational shifts, if required.Typical Job ProfilePosition: Customer Support Executive / Voice Process ExecutiveIndustry: BPO / Customer ServiceProcess: Inbound / Outbound Voice ProcessExperience: Freshers and experienced candidates can applyWork: Customer calls, query resolution, complaint handling, and data updating.ContactFor job details and applications: 9043326222
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  • 0 - 2 yrs
  • Mohali
Customer Care International BPO Customer Support Customer Management Call Center Customer Communication Outbound Calling Customer Service Cold Calling
As a Customer Care Executive, you will be the first point of contact for our customers, addressing their inquiries and ensuring a positive experience. Your role is crucial in maintaining high levels of customer satisfaction.Key Responsibilities:- Respond to Customer Inquiries: Quickly and effectively answer questions through phone calls, emails, or chat to assist customers with their needs. - Handle Complaints: Address customer complaints with empathy and professionalism, working towards a satisfactory solution. - Provide Product Information: Share detailed information about our products and services to help customers make informed decisions. - Maintain Customer Records: Accurately document customer interactions and feedback in our database for future reference and quality improvement. - Collaborate with Team Members: Work together with colleagues to ensure efficient service delivery and to suggest improvements in processes. Required Skills and Expectations:A successful candidate will have strong verbal and written communication skills to express ideas clearly. Good problem-solving abilities are essential for resolving customer issues efficiently. You should be friendly and approachable with a genuine desire to help others. Proficiency in basic computer skills and comfort with various communication tools is necessary. Adaptability and a positive attitude will help you thrive in a fast-paced environment. Experience is not mandatory, so we welcome freshers who are eager to learn and grow in the customer service field.
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  • 0 - 5 yrs
  • 3.5 Lac/Yr
  • Mohali
Good Communication Skills Customer Relationship
Designation : Customer Support RepresentativeExperience : Fresher , ExperienceQualification : AnySalary : up to 31kLocation : MohaliJob highlightsShift: Night ShiftComfortable working in a night shiftNight Shift AllowanceFreshers with good communication skills can applyKey ResponsibilitiesHandle customer queries through calls, chats, or other support channels.Provide accurate information and effective solutions to customers.Resolve customer concerns professionally within the defined timelines.Maintain high standards of customer service and customer satisfaction.Follow company processes, policies, and quality standards.Maintain accurate records of customer interactions.ContactKajalKajal@yunayglobal.com
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Koundampalayam Coimbatore
Hindi Faculty Customer Support Inbound Calls Objection Handling BPO Voice Telugu Kannada
We are looking for a Customer Support Associate (HINDI) to join our team in Koundampalayam, Coimbatore. This part-time role is perfect for candidates with 0 to 1 year of experience and requires a minimum of 12th-grade education.In this position, you will handle inbound customer calls, addressing inquiries and providing assistance in Hindi. You will be responsible for registering customer complaints, coordinating with service engineers, and following up on service requests to ensure timely resolution. Additionally, you will maintain service records to track customer interactions and outcomes effectively.To succeed in this role, you should have excellent communication skills in Hindi, along with the ability to empathize with customers and troubleshoot basic issues. Patience and problem-solving abilities are essential, as you will be interacting with diverse customer queries. Familiarity with computer systems and proficiency in basic software will aid in maintaining records efficiently.The work location is from the office in Koundampalayam, and you should be prepared to work during assigned hours, including any required shifts. We expect candidates to be reliable, adaptable, and focused on providing excellent customer service. If you are passionate about helping others and willing to learn, this is a great opportunity for you.
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  • 0 - 6 yrs
  • Bhopal
English Hindi Both Customer Care
We are seeking a dedicated Customer Care Associate to join our team in Bhopal. This full-time position is ideal for individuals with 0 to 6 years of experience who are committed to providing excellent customer service.Key Responsibilities:- Customer Support: Assist customers by answering inquiries, resolving issues, and providing product information to enhance their experience.- Communication Skills: Use clear and friendly communication to interact with customers, ensuring their concerns are understood and addressed promptly.- Documentation: Accurately document customer conversations and interactions for future reference and quality assurance.- Problem Solving: Identify customer needs and provide appropriate solutions, demonstrating resourcefulness and empathy.Required Skills and Expectations:Candidates must have completed at least the 12th grade and possess strong communication skills in both written and spoken formats. A positive attitude and a willingness to learn are essential, as is the ability to work collaboratively in a team environment. Applicants should be comfortable working from the office and have the capability to handle various customer interactions. Flexibility and patience when managing different customer personalities will be crucial in excelling in this role.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Jaipur
Customer Relationship Customer Service Customer Care
Job Title: Customer Support ExecutiveLocation: Jaipur, RajasthanJob Type: Full-timeExperience: Fresher and Experienced both can applyQualification: 12th Pass / GraduateSalary: Rs. 15,000 - Rs. 25,000 per month plus incentivesJob Description:We are looking for enthusiastic and responsible candidates for the position of Customer Support Executive in Jaipur.Responsibilities:- Handle customer calls and queries- Provide customers with product and service information- Perform basic computer work and data entry- Maintain customer records- Work with the team to complete daily targetsRequirements:- Good communication skills- Basic computer knowledge- Hindi communication required- Freshers are welcome- Positive attitude and willingness to learnBenefits:- Fixed monthly salary- Performance incentives- Training provided- Career growth opportunities- Friendly work environmentApply Now:Interested candidates can apply with their updated resume.
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Bhubaneswar
Airline Operations Interpersonal Skills Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Ground Handling Ground Management Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Patience Calm Under Pressure Cultural Awareness Empathy
Join our team in Bhubaneswar as an Airline Customer Service Representative. In this role, you will help travelers with their inquiries and ensure a pleasant journey experience.nnKey Responsibilities:nn1. Assist Passengers: Interact with customers to provide information about flight schedules, prices, and services, ensuring they have the support they need during their travels.nn2. Handle Booking Requests: Process ticket bookings and changes while maintaining accurate records in the system, offering a smooth experience for all passengers.nn3. Resolve Issues: Address passenger complaints and concerns promptly and effectively, striving to find solutions that enhance customer satisfaction.nn4. Provide Flight Information: Update customers on any flight changes, delays, or cancellations, keeping them informed and helping to manage their expectations.nn5. Maintain Records: Ensure all customer interactions are logged accurately, providing essential data for future reference and improving service delivery.nnRequired Skills and Expectations:nnCandidates should have a minimum education of 10th pass and ideally possess experience in customer service or a related field, though freshers are welcome to apply. Strong communication skills, both in verbal and written formats, are essential to interact effectively with customers. A friendly and professional attitude is expected, along with the ability to work in a fast-paced environment and handle multiple tasks simultaneously while remaining calm under pressure. Flexibility to work on shifts is also necessary.
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  • 0 - 2 yrs
  • Indore
Customer Sales Customer Relationship Customer Care BPO Call Center Inbound Voice Process
Customer Support Executive Handle customer calls, queries, and complaints professionally.Provide accurate information and resolve customer issues.Maintain customer records and update details in the system.Coordinate with internal teams when required.Ensure good customer satisfaction and timely follow-up.Good communication skills and basic computer knowledge required.
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Airport Manager Jobs For 12th Pass Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Kolkata
Airport Supervisor Airline Operations Airport Operation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Aviation Airline Customer Service Ground Manager Good Communication Skills
We are looking for an Airport Supervisor to join our team in Kolkata. This role is ideal for individuals who recently completed their 12th grade and are eager to start their career in the aviation industry. nnKey Responsibilities:nn- Supervise Daily Operations: You will oversee the daily activities at the airport, ensuring everything runs smoothly and safely. This includes coordinating with staff and managing schedules.n n- Ensure Customer Satisfaction: Your role involves assisting passengers and addressing their concerns. Providing outstanding service and support is crucial for enhancing the travel experience.nn- Manage Staff: Supervising the team working under you is essential. You will guide and motivate them to maintain high standards of performance and professionalism.nn- Monitor Safety Protocols: Adhering to safety regulations is vital in the airport environment. You will be responsible for enforcing these protocols to guarantee a secure facility for everyone.nnRequired Skills and Expectations:nn- Strong Communication: You need excellent verbal and written communication abilities to interact with staff, passengers, and other stakeholders effectively.nn- Problem-Solving Skills: The ability to think quickly and make decisions under pressure is important for addressing any issues that may arise.nn- Team Leadership: You should be able to lead and inspire your team, fostering a collaborative work environment.nn- Attention to Detail: A keen eye for detail will ensure that all operations run smoothly and comply with necessary standards.nFOR FURTHER INFORMATION CONTACT 9875598230
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Hiring Fresher / Airport Executive / 12th Pass

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Aviation Personality Development Basic Computer Skills
Join a dynamic team as Airport Staff in Kolkata, India, where you will play a crucial role in ensuring smooth airport operations and customer satisfaction. This full-time position is ideal for individuals starting their careers, as no prior experience is required. nnKey Responsibilities:nn1. Customer Service: Assist passengers with check-in procedures, luggage handling, and provide information on flight schedules. Your friendly demeanor will help create a positive travel experience.nn2. Safety and Security Checks: Conduct routine checks and ensure compliance with safety regulations. You will help maintain a secure environment for passengers and staff.nn3. Coordination with Airlines: Collaborate with different airlines to manage boarding processes and address passenger inquiries. Clear communication is essential for smooth operations.nn4. Administrative Support: Perform clerical duties like maintaining records and processing documentation. Attention to detail is crucial in this role.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and be willing to work full-time in an office environment. Strong interpersonal skills are necessary, as you will interact with people from diverse backgrounds. Flexibility and a positive attitude towards teamwork and learning are important, along with a readiness to handle various tasks that contribute to airport operations. Reliability and punctuality are essential for ensuring the airport runs smoothly and efficiently.nFOR FURTHER INFORMATION DROP RESUME (9875598230)
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Ground Staff (Freshers) Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Ground Staff Activities Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Grooming Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Basic Computer Skills
We are looking for dedicated and proactive individuals to join our team as Ground Staff in Kolkata. This is a full-time position suitable for those who have recently completed their 12th grade and are looking for their first job opportunity.nnKey Responsibilities:nn- Customer Assistance: Provide excellent service to passengers by helping them with check-in procedures, baggage handling, and general inquiries to ensure a smooth travel experience.n n- Operational Support: Assist in various operational tasks, including managing passenger flow, coordinating with other team members, and ensuring that all safety and security protocols are followed.n n- Communication: Maintain clear communication with passengers about flight information and any delays, ensuring that they are updated and well-informed throughout their travel experience.nnRequired Skills and Expectations:nnCandidates should have a positive attitude, strong communication skills, and the ability to work well in a team. A keen eye for detail is important, as accuracy in handling passenger information and operational tasks is crucial. Being punctual and reliable is essential, as is the capacity to handle challenging situations with composure. The role requires a commitment to delivering high-quality service in a fast-paced environment, making it ideal for those who thrive on interaction and teamwork.nFOR INFORMATION CONTACT - 9875598230
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Barmer
OUTBOND Tours Travel Telesales Executive Customer Associate Customer Management Customer Service Customer Handling
Communication: Clear, polite, and confident speaking voice in required languages (e.g., Hindi and English). Resilience: Ability to handle rejection and stay motivated under pressure. Computer Literacy: Basic knowledge of computers, MS Office, and CRM tools. Education & Experience: Typically a high school diploma (12th pass) or graduate; freshers or candidates with prior telesales/telemarketing experience.
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  • Fresher
  • 6.5 Lac/Yr
  • Chamoli
Outbound Calling Customer Care Voice Process International BPO International Voice Process International Voice Call Center BPO Call Center
As an International Voice Process Executive in Chamoli, India, you will engage with customers worldwide, providing exceptional phone-based support and assistance. This full-time role is suitable for fresh graduates looking to start their careers in the customer service field.nnKey Responsibilities:nn1. Customer Interaction: You will communicate with international clients over the phone, addressing their inquiries and concerns promptly and effectively.nn2. Problem Resolution: Your primary responsibility will be to identify customer issues and provide timely solutions, ensuring high levels of client satisfaction.nn3. Product Knowledge: You are expected to understand and familiarize yourself with the companys products and services to assist customers accurately.nn4. Documentation: Maintain clear and accurate records of customer interactions and transactions in the designated systems for efficient tracking and follow-up.nn5. Team Collaboration: Work closely with your team to share insights and strategies to improve customer service processes and enhance overall performance.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills in English, both spoken and written. You must demonstrate strong interpersonal skills to build rapport with customers. A positive attitude, adaptability, and willingness to learn are essential. Proficiency in using computers and familiarity with customer service software will greatly benefit candidates in this role. As a fresh graduate, you should be eager to embrace challenges and contribute positively to the customer service team.
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  • 0 - 3 yrs
  • 1.0 Lac/Yr
  • Coimbatore
Customer Handling Good Communication Skill
BPO Voice Process - Job DescriptionA BPO Voice Process involves communicating with customers over the phone to provide information, solve problems, answer questions, and deliver good customer service.Main ResponsibilitiesHandle incoming and outgoing customer calls.Understand customer issues and provide suitable solutions.Explain products, services, and company policies.Maintain a polite and professional tone while speaking.Update customer details and call information in the system.Meet company targets for customer satisfaction, call quality, and productivity.Types of Voice ProcessInbound Voice Process: Receiving calls from customers for support, queries, or complaints.Outbound Voice Process: Calling customers for sales, feedback, follow-ups, or service updates.International Voice Process: Communicating with customers from countries such as the USA, UK, or Australia.Domestic Voice Process: Handling customer calls within India.Skills RequiredGood communication skills in English.Active listening and problem-solving skills.Patience and a positive attitude.Basic computer knowledge.Ability to handle customers professionally.
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  • 0 - 4 yrs
  • 1.0 Lac/Yr
  • Coimbatore
Customer Handling Planning Skills
Job Description: BPO Voice Process ExecutiveLocation: Coimbatore, Tamil NaduShift: Day ShiftProcess: Inbound / Outbound Voice ProcessJob Description:We are looking for enthusiastic and customer-focused candidates for a BPO Voice Process role in Coimbatore. The candidate will be responsible for communicating with customers over the phone, addressing their queries, providing accurate information, and ensuring customer satisfaction.Responsibilities:Handle inbound and outbound customer calls.Resolve customer queries and provide appropriate solutions.Communicate professionally and maintain good customer relationships.Update customer information in the system.Achieve customer service and quality targets.Requirements:Good communication skills in English.Basic computer knowledge.Freshers and experienced candidates can apply.Willingness to work in a day shift.Good listening and problem-solving skills.Job Location: CoimbatoreWorking Hours: Day Shift
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  • 0 - 4 yrs
  • 1.0 Lac/Yr
  • Coimbatore
Customer Handling Communication Skill
BPO Voice Process - Job DescriptionA BPO voice process involves communicating with customers over the phone to resolve their queries, provide information, and assist with their requests.Key ResponsibilitiesHandle inbound and/or outbound customer calls.Understand customer issues and provide appropriate solutions.Provide information about products, services, orders, or accounts.Handle customer complaints professionally.Maintain accurate customer records after each call.Follow company scripts, policies, and procedures.Meet call quality, productivity, and customer satisfaction targets.Escalate complex issues to the appropriate department.Skills RequiredGood spoken English and communication skills.Clear pronunciation and confidence while speaking.Good listening and problem-solving skills.Basic computer knowledge.Patience and a customer-friendly attitude.Ability to work under pressure and meet targets.
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10th Pass Freshers For Delivery Boy

BrightFuture RPD Hiring Solutions

  • 0 - 5 yrs
  • 3.3 Lac/Yr
  • Noida Sector 4
Delivery Executive Delivery Boy Delivery Operations Time Management Customer Service Handling Delivery Quick Commerce Fleet Management Navigation Last Mile Delivery Supply Chain Transport Logistics & Delivery Packaging Delivery Excellence Community Relation Strategic Communication Coordination Skills Customer Handling Hard Working Route Planning Customer Service Delivery Packing Material Customer Communication
Job Description: Flipkart Minutes Delivery PartnerJob OverviewFlipkart Minutes Fulfilment Hub () 10 20 , - - ( ) Key Responsibilities ( ) Order Pickup: Fast Delivery: GPS 3 Safe Handling: ( ) App Update: Requirements ( ) Education: 10 (10th Pass) Age: 18 Vehicle: , - (Electric Vehicle) Essential Documents ( ):1. (Aadhaar Card)2. (PAN Card)3. (DL) RC 4. (/ )5. ( GPS )Salary & Benefits ( ) Earnings: 15 40 + + / ( 15,000 35,000+ , ) Payout: (Weekly Payout) Insurance:
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Hiring Freshers || Telecaller

BrightFuture RPD Hiring Solutions

  • 0 - 1 yrs
  • Noida
Tele Caller Customer Care Telecaller Telesales Inside Sales Cold Calling Customer Support Domestic BPO Outbound Calling Communication Skills Lead Generation Microsoft Excel Motivating Skill Phone Banking Marketing Communication Voice Process Presentation Skills International BPO Inbound Negotiation Skills Convincing Power BPO Non Voice Outbound Sales English Voice Support Calling BPO Call Center Computer Skills Telemarketing Tele Marketing Typing Skills BPO KPO
Job Profile: Freshars TelecallerLocation: Noida Shift: Fixed Day Shift (General Office Timings)Salary: 12,000 to 18,000 Fixed PM + Performance Incentives Number of Openings: 20About the Role:Bright Future RPD Hiring Solution is looking for energetic Freshers who want to start their career in corporate sales and customer relationships. We are hiring on behalf of our top domestic clients in Noida.Key Responsibilities:* Make outbound calls to customers from the provided list.* Explain product details and build interest.* Maintain daily call logs and follow up with interested leads.Requirements:* Education: 12th Pass or Graduate.* Experience: 0-1 Year (Freshers are highly preferred).* Language: Good communication skills in Hindi and basic understanding of English.* Strong listening skills and positive energy.How to Apply:Apply directly here or share your updated resume on WhatsApp at 8595974460 for a quick telephonic interview.
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  • 0 - 5 yrs
  • 3.3 Lac/Yr
  • Noida
Delivery Executive Delivery Boy Delivery Operations Time Management Customer Service Handling Delivery Quick Commerce Fleet Management Navigation Last Mile Delivery Supply Chain Transport Logistics & Delivery Packaging Delivery Excellence Community Relation Strategic Communication Coordination Skills Customer Handling Hard Working Route Planning Customer Service Delivery Packing Material Customer Communication
Job Description: Flipkart Minutes Delivery PartnerJob OverviewFlipkart Minutes Fulfilment Hub () 10 20 , - - ( ) Key Responsibilities ( ) Order Pickup: Fast Delivery: GPS 3 Safe Handling: ( ) App Update: Requirements ( ) Education: 10 (10th Pass) Age: 18 Vehicle: , - (Electric Vehicle) Essential Documents ( ):1. (Aadhaar Card)2. (PAN Card)3. (DL) RC 4. (/ )5. ( GPS )Salary & Benefits ( ) Earnings: 15 40 + + / ( 15,000 35,000+ , ) Payout: (Weekly Payout) Insurance:
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Perungudi Chennai
Malayalam Kannada Tamil Voice Process
Customer Support Executive - Voice ProcessLocation: Perungudi Job Type: Full-timeJob DescriptionWe are hiring Customer Support Executives for a Voice Process. The role involves handling customer calls, resolving queries, and providing excellent customer service.EligibilityAny DegreeGood English communication skillsKnowledge of any regional language is preferredAge below 30 yearsFreshers and experienced candidates can applySalaryCTC: 16,400 per monthTake Home: 14,100 per monthShiftRotational ShiftRotational Week OffImmediate Joiners Preferred
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Thoraipakkam Chennai
Customer Care Associate Telecalling Personal Loans Malayalam Home Loans Banking Tele Marketing Manager Kannada Telecaller BPO Operations
As a Customer Care Associate, you will play an essential role in ensuring customer satisfaction and support. Your primary focus will be assisting customers with their inquiries and providing solutions in a friendly and professional manner.Key Responsibilities:- Respond to Customer Inquiries: Address queries via phone, email, or chat, ensuring timely and accurate information is given to customers.- Resolve Customer Issues: Identify and troubleshoot problems customers face, providing effective solutions to ensure a positive experience.- Maintain Records: Accurately log customer interactions and issues in the system to help track queries and resolutions.- Follow Up: Proactively reach out to customers to ensure their issues have been resolved to their satisfaction.- Provide Product Information: Inform customers about product features, services, and promotions, guiding them in making informed decisions.- Collaborate with Team Members: Work closely with colleagues and other departments to share insights and improve customer service processes.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential for interacting effectively with customers.- Problem-Solving Ability: You should be able to think critically and offer solutions to customer issues.- Empathy and Patience: A customer-focused attitude is necessary to understand customer concerns and address them with care.- Basic Computer Skills: Familiarity with computer systems and software is important for logging information and tracking customer issues.- Team Player: You should be able to work well with others, sharing knowledge and supporting your team. The ideal candidate will have a positive attitude and a willingness to learn. This role is based in Thoraipakkam and requires candidates to work from the office.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Thoraipakkam Chennai
Customer Care Associate Telecalling Personal Loans Insurance Malayalam Home Loans
CUSTOMER CARE ASSOCIATEJob TitleTamil and Malayalam Speaking Candidates Telesales Lead Generation ChennaiLocationChennaiProcessPersonal Loan Sales Lead GenerationShift Timing9.30 AM to 6.30 PMWeek OffSunday FixedEligibilityFreshers and Experienced Candidates WelcomeJob RoleCalling customers and generating leads for Personal Loan salesExplaining product details clearly to customersMaintaining daily call records and follow upsAchieving daily and monthly targetsSalary DetailsTamil ProcessNumber of Openings 100Option 13000 In Hand Plus Incentives 17kMalayalam ProcessNumber of Openings 5015000 In Hand Plus Incentives+ 22,000Required SkillsGood communication in Tamil or MalayalamBasic computer knowledgeTarget oriented mindsetImmediate joiners preferredInterview LocationChennaiInterested candidates can apply immediately
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Kanpur
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a Customer Support Executive to join our team in Kanpur. This is an entry-level position suitable for candidates with 0 to 2 years of experience. You will have the opportunity to work from home, providing assistance to customers and ensuring their satisfaction.nnKey Responsibilities:nn1. Respond to Customer Inquiries: You will address questions and concerns from customers via phone, chat, or email. Prompt and clear communication is essential to help resolve issues effectively.nn2. Provide Product Information: You will assist customers by providing detailed information about our products and services, guiding them to make informed decisions.nn3. Resolve Issues: You will troubleshoot and resolve customer complaints and issues, ensuring a positive customer experience.nn4. Maintain Records: Keeping accurate records of customer interactions and transactions is a key part of this role. This helps us improve our services and track customer feedback.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills, both verbal and written. Strong problem-solving abilities and a customer-centric mindset are crucial for success in this role. You should be comfortable using computers and various communication tools. A basic understanding of customer service principles will be beneficial, along with a willingness to learn and adapt in a fast-paced environment. Since this position is remote, self-motivation and good time management are important attributes.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Lucknow
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
Join our team as a Customer Support Executive, where you will assist customers by providing solutions and enhancing their experience. Ideal for freshers or those with up to two years of experience, this role is perfect for individuals eager to start their career in customer service.nnKey Responsibilities:nn- Respond to Customer Queries: You will engage with customers via phone, email, or chat, addressing their questions and concerns promptly and professionally.n- Provide Solutions: Your main goal will be to resolve issues faced by customers, ensuring their satisfaction and maintaining a positive relationship with them.n- Maintain Records: You will document customer interactions accurately in our systems, helping to track recurring issues and improve our services.n- Collaborate with Teams: You will work closely with other departments to ensure a seamless experience for customers, sharing feedback and insights to enhance overall service quality.nnRequired Skills and Expectations:nnCandidates should have a minimum education of 12th grade. You should possess excellent communication skills, both verbal and written, to effectively interact with customers. A basic understanding of customer service principles is beneficial but not mandatory. Being patient, empathetic, and solutions-oriented is essential, as these traits will help in managing customer emotions during interactions. You should be comfortable using technology and various communication tools, as the position is work from home. Flexibility and a positive attitude will help you thrive in this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Chandigarh
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are seeking a dedicated Customer Support Executive to join our team in Chandigarh. This full-time position allows you to work from home and is ideal for individuals with 0-2 years of experience who are ready to assist and support customers.nnIn this role, you will be responsible for handling customer queries, providing information about products and services, and addressing concerns. You will communicate with customers via various channels, ensuring a positive and efficient experience. Your empathy and problem-solving skills will help in resolving issues promptly and maintaining customer satisfaction.nnKey responsibilities include:nn- Responding to customer inquiries through phone, email, or chat: You will assist customers by providing accurate information and addressing their concerns.nn- Managing and resolving complaints: Your role involves listening to customer issues, understanding their needs, and finding effective solutions.nn- Documenting customer interactions: You will maintain records of customer feedback and interactions to enhance service quality.nn- Collaborating with team members: Working closely with your colleagues will help ensure a seamless flow of information and support across the team.nnTo succeed in this position, you should possess strong communication skills, both written and verbal. A friendly demeanor and a commitment to helping others are essential. Basic computer skills and familiarity with customer support software will be beneficial. A willingness to learn and adapt in a dynamic environment is also crucial for this role.
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  • 0 - 2 yrs
  • Chennai
Customer Care Representative Customer Service
Listen to customers concerns, issues and questions Resolve customers concerns and answer customers questions to your best ability Maintain a positive attitude and calmly respond to customers complaints Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise Email communication Fluent in MS Excel Preferred Language Tamil (Must), Hindi, English
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Airport Customer Service Associate Jobs For 10th Pass Freshers

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Medinipur
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
SHARE YOUR RESUME 8282965559nJoin our team as an Airport Customer Service Associate in Medinipur, India, where you will play a vital role in ensuring a pleasant travel experience for passengers. This full-time position is ideal for those eager to start their career in the aviation industry.nnKey Responsibilities:nn- Passenger Assistance: Greet and assist passengers with inquiries, providing them with information regarding flight schedules and airport services.n- Check-in Support: Help passengers during the check-in process, ensuring they have all required documentation and guiding them through boarding procedures.n- Flight Information Updates: Monitor and communicate flight statuses to keep passengers informed of any changes or delays.n- Customer Complaints Handling: Address and resolve passenger complaints or concerns promptly and courteously to enhance satisfaction.nnRequired Skills and Expectations:nnTo be successful in this role, you should have excellent communication skills, both verbal and written, to interact effectively with diverse passengers. Strong problem-solving abilities will help you manage challenges that arise during service. A positive attitude and patience are essential when dealing with customer inquiries or issues. Attention to detail and the ability to work in a fast-paced environment are also crucial. Candidates should have completed at least the 10th grade, with prior customer service experience being a plus, though not mandatory. Your contribution will directly impact the overall travel experience for our passengers.
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Airport Customer Service Associate (Freshers) Gaya

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Gaya
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
SHARE YOUR RESUME 8282965559nWe are seeking an Airport Customer Service Associate to provide excellent support to travelers at Gaya Airport. This full-time position is ideal for candidates with a passion for helping others and a desire to begin their career in the aviation sector.nnKey Responsibilities:nn- Customer Assistance: Greet and assist passengers, answering questions and providing information about flights, check-ins, and airport services to ensure a smooth travel experience.n n- Check-in Support: Help passengers with the check-in process, including issuing boarding passes, managing luggage, and guiding them through security procedures.nn- Handling Complaints: Address any concerns or complaints from passengers professionally, working to resolve issues swiftly and effectively to enhance customer satisfaction.nn- Coordination with Teams: Collaborate with various airport staff, such as ground crew and security, to ensure operational efficiency and enhance the overall passenger experience.nnRequired Skills and Expectations:nnCandidates should have completed at least their 10th grade and possess strong communication skills. A friendly demeanor, patience, and the ability to work under pressure are essential. You should be a team player who is proactive in problem-solving and maintaining a positive airport environment. Punctuality and a commitment to high-quality customer service are expected from all associates. No prior experience is necessary, making this an excellent opportunity for recent graduates or those looking to start a new career in customer service.
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Airport Customer Service Associate - Full Time - Freshers

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Patna City
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
SHARE YOUR RESUME 8282965559nJoin our team as an Airport Customer Service Associate in Patna City, where you will play a vital role in enhancing the travel experience for our passengers. This position is suitable for individuals with little to no experience, making it a great opportunity to start your career in the airport industry.nnKey Responsibilities:nn- Passenger Support: Assist passengers with their inquiries and provide information about flights, services, and airport facilities, ensuring they have a smooth and enjoyable experience.n n- Check-in Assistance: Help passengers during the check-in process, handling their luggage and ensuring all necessary travel documents are in order.nn- Problem Solving: Address any issues or complaints raised by passengers promptly and professionally, working to find suitable solutions to enhance customer satisfaction.nn- Collaboration: Work closely with other airport staff and departments to ensure efficient operations and excellent customer service.nnRequired Skills and Expectations:nnCandidates should have a minimum educational qualification of 10th grade. Effective communication skills are essential for interacting with passengers and addressing their needs. A friendly and approachable demeanor is crucial, as the role involves direct customer interaction. Time management and the ability to work in a fast-paced environment are important to ensure smooth operations at the airport. Flexibility in work hours is also necessary, as the position may require shifts, including weekends and holidays.
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  • 0 - 2 yrs
  • 7.0 Lac/Yr
  • Purnia
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are looking for a dedicated Airline Customer Service Representative to join our team in Purnia, India. This is a full-time position that involves assisting passengers and ensuring a pleasant experience while traveling.nnKey Responsibilities:nn1. Customer Assistance: Help passengers with inquiries about flights, bookings, and other travel-related questions, providing accurate and timely information.nn2. Booking Management: Handle ticket bookings, cancellations, and changes, ensuring all processes are followed correctly and efficiently.nn3. Problem Resolution: Address customer complaints and issues, working actively to find solutions and enhance customer satisfaction.nn4. Documentation: Maintain accurate records of customer interactions, transactions, and any issues that arise for future reference and follow-up.nn5. Team Collaboration: Work closely with colleagues and various departments to ensure smooth operations and exceptional service delivery.nnRequired Skills and Expectations:nnCandidates should have completed at least the 10th grade and possess strong communication skills to interact effectively with customers. A positive attitude and the ability to remain calm under pressure are essential. Since this role involves working directly with passengers, a friendly demeanor and the ability to empathize with others will be highly valued. Additionally, candidates should be flexible in their approach to work, as shift schedules may vary to accommodate peak travel times. No prior experience is necessary, making this an excellent entry-level opportunity in the airline industry.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Bhubaneswar
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
As an Airport Passenger Service Associate, you will play a crucial role in ensuring a smooth and pleasant travel experience for passengers at the airport. This position requires friendly interaction and effective communication with travelers.Key Responsibilities:- Check-in Assistance: Help passengers with the check-in process, ensuring they have all necessary documents and provide them with boarding passes.- Baggage Handling Support: Guide passengers on baggage policies and assist them with any queries regarding their luggage.- Passenger Queries: Address any questions or concerns from travelers, providing them with accurate information regarding flights, services, and airport facilities.- Boarding Support: Assist during the boarding process to ensure it is efficient, helping to organize passengers and ensuring they board their flights smoothly.- Customer Service: Deliver excellent customer service to enhance the passenger experience, being approachable and positive at all times.- Problem Resolution: Manage any issues or complaints from passengers promptly and professionally, escalating matters when necessary.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to interact effectively with passengers. A friendly demeanor and a willingness to assist are crucial for this role. Basic knowledge of airport operations and procedures is beneficial, but not essential. Attention to detail and the ability to stay calm under pressure are important traits. A high school education (10th pass) is required, and candidates should be eager to learn in a fast-paced environment. Previous experience in customer service is a plus but not necessary.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Patna
and Flight Information Airport Ramp Ground Staff Activities Ground Operation Ground Management Ticketing Reservation Air Ticketing Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills
We are looking for an enthusiastic Airport Information Desk Executive to provide exceptional customer service at our Patna airport location. This role requires a friendly and proactive individual to assist travelers and ensure a smooth airport experience.Key Responsibilities:1. Customer Assistance: Greet and assist passengers with their inquiries, providing accurate information regarding flight schedules, boarding gates, and airport facilities.2. Problem Solving: Address and resolve passenger concerns or complaints promptly, ensuring a positive experience for all travelers.3. Information Dissemination: Maintain up-to-date knowledge of airline services, safety protocols, and airport regulations to provide reliable information.4. Communication: Coordinate with airline staff and other airport services to relay important updates and help passengers navigate through the airport.5. Documentation: Keep records of visitor queries and feedback to improve services and report any recurring issues to management.Required Skills and Expectations:Candidates should possess effective communication skills and the ability to interact confidently with a diverse range of travelers. A positive attitude and strong problem-solving abilities are essential for addressing passenger needs efficiently. Since this role requires working in a fast-paced environment, candidates should remain calm under pressure and show a willingness to learn. Being a 12th pass is the minimum educational requirement, and prior customer service experience is a plus but not mandatory.
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