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Fresher Customer Care Jobs

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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Technical Services Customer Management Voice Support
We are seeking a Customer Handling Executive to join our team in Gurgaon. This role is ideal for individuals with 0-2 years of experience who are eager to start their career in customer service. The primary responsibility is to assist customers with their inquiries and resolve any issues they may face. You will communicate with customers through phone, email, or in-person, ensuring they receive exceptional service.Key responsibilities include addressing customer inquiries and concerns, which involves listening carefully and providing accurate information. You will also process orders and returns efficiently, ensuring customers experience a smooth transaction. Additionally, you will maintain records of customer interactions, helping to track and manage issues effectively. Collaborating with other teams will be essential to ensure all customer needs are met.Candidates should have a strong command of spoken and written English, as clear communication is crucial in this role. Patience and empathy are important interpersonal skills that will help you understand and resolve customer issues. A good understanding of basic computer skills is necessary for managing inquiries and maintaining records. We expect candidates to be punctual, reliable, and eager to learn. You should be adaptable and able to work in a fast-paced environment, demonstrating a positive attitude towards customer service. Overall, this position offers an excellent opportunity for motivated individuals to kickstart their career in a dynamic setting.
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  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Female
  • Okhla Delhi
Customer Relationship Customer Care Customer Support Customer Handling Cold Calling
We are seeking a dedicated Customer Care Executive to join our team in Okhla. The ideal candidate should have a strong commitment to providing excellent service to our customers.**Key Responsibilities:**- **Respond to Customer Queries:** Handle incoming calls, emails, and messages from customers to address their questions or concerns in a timely and professional manner.- **Provide Product Information:** Offer detailed information about our products and services to help customers make informed decisions.- **Resolve Issues:** Identify and resolve customer issues or complaints by following established procedures, ensuring customer satisfaction.- **Maintain Records:** Keep accurate records of customer interactions and transactions using our database system for future reference.- **Collaborate with Team Members:** Work closely with other team members to ensure a seamless customer experience and share insights on customer feedback.- **Follow Up with Customers:** Reach out to customers as needed to ensure their issues are resolved and they are satisfied with our services.**Required Skills and Expectations:**Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers. A friendly and approachable demeanor is crucial to establish trust and rapport. Basic computer skills, including proficiency in Microsoft Office applications, are necessary for managing customer data. Attention to detail, patience, and the ability to work well under pressure in a fast-paced environment are essential. A positive attitude and a willingness to learn will contribute to success in this role.
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  • Fresher
  • 1.3 Lac/Yr
  • Solapur
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This is a full-time position, ideal for freshers who have completed their 12th grade. You will be working from home and play a key role in supporting our customers.**Key Responsibilities:**- **Responding to Customer Queries:** You will interact with customers through phone, email, or chat to answer questions and resolve issues.- **Providing Product Information:** You will help customers understand our products and services, guiding them in making informed choices.- **Handling Complaints:** You will listen to customer complaints and strive to resolve them in a timely and effective manner.- **Maintaining Customer Records:** You will keep detailed records of customer interactions and feedback, which helps improve our services.- **Collaborating with Team Members:** You will work closely with other teams to ensure a smooth customer experience and share insights for improvement.**Required Skills and Expectations:**- **Excellent Communication Skills:** You should be able to express yourself clearly and listen to customers attentively.- **Positive Attitude:** A friendly and helpful demeanor is crucial when dealing with customers.- **Basic Computer Skills:** Familiarity with computers and software applications is necessary for handling customer inquiries efficiently.- **Problem-Solving Abilities:** You should be able to think on your feet and come up with effective solutions to customer issues.- **Time Management:** Being able to prioritize tasks and manage your time effectively is essential, especially in a remote work environment.
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  • Fresher
  • 2.0 Lac/Yr
  • Hyderabad
Customer Relationship Customer Service Customer Handling Domestic BPO Inbound Calls BPO Voice Customer Support
WE ARE HIRING CUSTOMER SUPPORT EXECUTIVE WINX CONSULTING SERVICE Location: Begumpet (Near Rasoolpura Metro), Hyderabad Position: Customer Support Executive (Domestic Process)
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  • 0 - 3 yrs
  • Kudlu Gate Bangalore
Customer Relationship Customer Support Customer Communication Cold Calling Outbound Calling
**Job Description: Customer Care Executive (Voice & Sales Process)**We are seeking Customer Care Executives to join our dynamic team for both Voice and Sales processes. As a Customer Care Executive, you will handle incoming calls, address customer inquiries, provide information about our products/services, and promote sales through effective communication. Fluency in English is mandatory, along with proficiency in any one of the following languages: Hindi, Marathi, Tamil, Telugu, Malayalam, or Kannada.**Qualifications:**- Minimum educational qualification: 12th pass.- Age between 18 to 30 years.- Strong verbal and written communication skills in English and one regional language.- Ability to empathize with customers and resolve their queries efficiently.- Prior experience in customer service or sales will be advantageous.**Responsibilities:**- Manage and resolve customer complaints.- Achieve sales targets and goals set by the company.- Maintain customer satisfaction through excellent service.**Salary and Benefits:**- Salary range: INR 15,000 to 18,000 per month.- Incentives based on performance.- Comprehensive training and growth opportunities.Join our team and embark on a fulfilling career in customer care and sales. Apply now to make a difference in customer satisfaction and business growth!
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Hiring Freshers || Airport Customer Service Associate

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Kolkata
Airport Ticketing Customer Relationship Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for travelers at the airport. This position is ideal for those starting their careers in customer service.Key Responsibilities:1. **Customer Assistance**: Help passengers with ticketing, check-in, and baggage inquiries, ensuring they receive timely and accurate information.2. **Handling Queries**: Address customer questions and concerns about flight schedules, cancellations, and airport services, providing clear and concise solutions.3. **Check-in Services**: Facilitate the check-in process efficiently, guiding travelers through necessary steps and ensuring that all procedures are followed correctly.4. **Problem Resolution**: Manage and resolve any customer issues or complaints with professionalism, ensuring that each traveler feels valued and understood.5. **Documentation Support**: Assist passengers with necessary documentation and ensure compliance with airport regulations for smooth travel.Required Skills and Expectations:Candidates should have good communication skills in English and local languages to effectively interact with a diverse range of passengers. A commitment to providing exceptional customer service is essential. You should be able to work well under pressure and adapt to a busy airport environment. Basic computer skills are important for handling check-in systems and inquiries. Flexibility and the willingness to work varied shifts, including weekends and holidays, are also expected. A completed education up to the 12th grade is required.
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  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Whitefield Bangalore
Basic Computer Skills Microsoft Excel Communication Interpersonal Skills
We are looking for a Customer Care Executive to join our team in Whitefield. This role is suitable for candidates with 0 to 3 years of experience, and a minimum of 12th-grade education is required. **Key Responsibilities:**- **Respond to Customer Queries:** Address customer questions and concerns via phone, email, or chat, ensuring they receive accurate and helpful information.- **Provide Product Information:** Assist customers by explaining product features, benefits, and usage to facilitate informed purchasing decisions.- **Resolve Issues:** Tackle customer complaints and problems effectively, using the appropriate channels to meet their needs and enhance customer satisfaction.- **Maintain Records:** Document customer interactions and feedback accurately in our database to help improve service quality and streamline processes.- **Follow Up with Customers:** Reach out to customers post-service to ensure their issues have been resolved and they are satisfied with the assistance received.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for clearly conveying information and understanding customer needs.- **Problem-solving Abilities:** Candidates should be able to think quickly and offer practical solutions to customer issues.- **Basic Computer Skills:** Familiarity with computer use, including typing and navigating software, is necessary for managing customer interactions efficiently.- **Team Player:** A collaborative mindset is important for working seamlessly with colleagues and contributing to a positive work environment.- **Positive Attitude:** A friendly and positive demeanor is needed to create a welcoming experience for customers.
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  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Indore
Good Communication Skills Customer Relationship
* MEGA WALK-IN DRIVE WE ARE HIRING! *### Healthcare Voice Process (MNC KPO) *Date:* 31st July 2026 **Location:** Indore **Work Mode:** Work From Office (WFO)### Eligibility* Recent Graduates (2022
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  • 0 - 1 yrs
  • Patna
Telephone Handling Good Communication Skills
We are seeking a dedicated and friendly Customer Support Executive to join our team on a part-time basis. The role involves assisting customers with their inquiries and providing effective solutions while working from the comfort of your home.Key Responsibilities:1. **Customer Inquiries**: Respond to customer questions via phone, chat, or email in a timely and courteous manner, ensuring a positive experience.2. **Issue Resolution**: Identify and troubleshoot customer problems, providing clear and accurate solutions or guidance to resolve issues quickly.3. **Product Knowledge**: Stay informed about our products and services to provide accurate information to customers and help enhance their experience.4. **Feedback Collection**: Gather feedback from customers about their experiences and report suggestions to enhance service quality and offerings.5. **Record Keeping**: Maintain detailed records of customer interactions and transactions, ensuring all issues are logged correctly for future reference.Required Skills and Expectations:Candidates should have excellent communication skills in both verbal and written form. A positive attitude and a passion for helping others are essential for this role. Applicants must be organized, with the ability to manage multiple tasks effectively. Since this is a work-from-home position, candidates should have a reliable internet connection and a computer to perform their duties efficiently. Prior experience is not required, but being a quick learner will be a strong asset.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Deoghar
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
Join our team as an Airport Customer Service Associate in Deoghar, India, where you will play a vital role in ensuring a smooth and pleasant experience for passengers traveling through the airport.In this position, your key responsibilities will include greeting passengers as they arrive, providing assistance with check-in procedures, and answering any questions they may have about their flights. You will also manage baggage claims and ensure that any issues are addressed promptly. Additionally, you will help maintain a clean and organized environment at the airport, ensuring that all areas are welcoming for travelers.To succeed in this role, you should possess excellent communication skills, both verbal and written, to interact effectively with passengers and colleagues. A friendly attitude and a strong customer-service mindset are essential, as you will be responsible for handling inquiries and resolving issues with patience and professionalism. Attention to detail is important for managing information accurately and ensuring that processes run smoothly. While prior experience in customer service is a plus, it is not required as we welcome applicants with a strong desire to learn. A minimum educational qualification of 10th pass is mandatory. If you are ready to embark on a rewarding career in a dynamic environment, we encourage you to apply.
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  • Fresher
  • 3.8 Lac/Yr
  • Kolkata
Listening Skills Multitasking Problem-solving Teamwork Time Management Computer Skills
We are looking for a friendly and motivated Airport Customer Service Associate to join our team in Kolkata. This position is perfect for freshers who have completed their 12th grade and are eager to start a career in the aviation industry. In this role, you will be the first point of contact for passengers, providing assistance and ensuring a positive travel experience. Key responsibilities include:- Greeting Passengers: Welcome travelers at the airport with a warm smile and assist them with their inquiries.- Check-in Assistance: Help passengers with the check-in process, including issuing boarding passes and managing luggage.- Handling Customer Queries: Address passenger questions and concerns, providing accurate information about flights, services, and airport facilities.- Coordinating with Other Teams: Work closely with airline staff and ground crew to ensure seamless operations and quick resolution of any issues.- Maintaining Safety and Security: Follow airport regulations and guidelines to ensure the safety of passengers and staff.To be successful in this role, you should have excellent communication skills, a customer-oriented attitude, and the ability to work in a fast-paced environment. Being a team player is important, as you will collaborate with various teams throughout the airport. A positive approach to problem-solving and a willingness to learn are essential to help create a welcoming atmosphere for all travelers.
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  • 0 - 6 yrs
  • 5.5 Lac/Yr
  • Belapur Navi Mumbai
Customer Service Delivery Delivery Excellence Customer Handling Hard Working
We are looking for a Delivery Boy to join our team to manage deliveries efficiently. The role involves transporting items safely while maintaining a high standard of customer service. The position offers a monthly salary of 25,000 - 45,000. Candidates must ensure accurate and timely pickups and drop-offs, contributing to a seamless delivery experience.Key Responsibilities: Maintain records of deliveries and any related paperwork. Deliver goods to designated locations within the assigned timeline and verify delivery details to ensure accurate and complete orders. Assist with loading and unloading goods from the delivery vehicle. Process payments when required and issue receipts to clients. Follow traffic and transportation laws for safe operations.Job Requirements:The minimum qualification for this role is below 10th and 0 - 6 months of experience. Candidates must be an expert in route planning, time management and customer interaction. Prior experience in delivery roles will be an added advantage.
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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Krishnarajapuram Bangalore
Communication Customer Management
We are looking for a dedicated Customer Care Executive to join our team in Krishnarajapuram. In this full-time position, you will play a crucial role in ensuring customer satisfaction and assisting clients with their inquiries.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer queries through various communication channels, ensuring timely and accurate information is provided.- **Provide Support:** Assist customers with issues related to products or services, guiding them toward effective solutions and maintaining a positive experience.- **Maintain Records:** Document all customer interactions accurately in the system, helping the team stay updated and ensuring follow-ups are handled properly.- **Promote Services:** Share information about additional services or promotions that may benefit the customer, enhancing overall satisfaction and loyalty.- **Collaborate with Teams:** Work closely with other departments to resolve complex issues, ensuring a seamless experience for the customer.**Required Skills and Expectations:**The ideal candidate should have excellent communication skills, both verbal and written, and a friendly, approachable demeanor. A problem-solving mindset is essential, as you will need to think quickly and effectively address customer concerns. Basic computer skills are a must, as you will be using various software to manage inquiries and document interactions. A genuine interest in helping others and a willingness to learn are important, since experience isn't required. We seek individuals who are eager to grow in a customer-focused environment and adapt to the ever-evolving needs of our clients.
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  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • Noida
International BPO Customer Guidance BPO Operations BPO Customer Relationship
We are looking for a Customer Service Associate to join our team in Noida. This is a full-time position that requires you to work from our office. You will play a crucial role in helping our customers and ensuring their satisfaction.**Key Responsibilities:**- **Assist Customers:** Provide friendly and effective support to customers over the phone, email, and chat for any inquiries they may have.- **Problem Solving:** Identify customer issues and work towards providing quick and effective solutions to enhance customer experience.- **Maintain Records:** Keep accurate records of customer interactions and transactions in our system to help track issues and their resolutions.- **Follow Up:** Contact customers to ensure issues were resolved to their satisfaction and provide further assistance if needed.- **Collaborate with Team:** Work closely with other team members to share insights and improve customer service processes.**Required Skills and Expectations:**- **Communication Skills:** Clear and effective verbal and written communication is essential for assisting customers and relaying information accurately.- **Customer Focus:** A strong desire to help customers and resolve their issues in a timely manner is important.- **Problem-Solving Skills:** Ability to think critically and find solutions to customer problems is crucial.- **Team Player:** Willingness to collaborate with colleagues and contribute to a positive team environment.- **Adaptability:** Being open to feedback and adjusting methods to improve customer service and efficiency in handling inquiries.No prior experience is required, making this an excellent opportunity for recent graduates or those looking to start a career in customer service.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Bhuwana Udaipur
Communication Customer Handling
We are seeking a Customer Handling Executive to provide excellent service to our clients. This full-time position is based in Bhuwana, Udaipur. Ideal candidates should have at least a 10th-grade education and be eager to learn, even if they lack experience.Key Responsibilities:1. **Customer Assistance**: Interact with customers via phone, email, and in-person to address inquiries and provide information about our products and services.2. **Problem Resolution**: Identify customer issues and work to resolve them efficiently, ensuring a positive experience for every client.3. **Record Keeping**: Maintain accurate records of customer interactions and transactions, including inquiries, complaints, and feedback.4. **Collaboration**: Work closely with other team members and departments to ensure seamless service delivery and improve overall customer satisfaction.5. **Product Knowledge**: Learn and stay updated on our products and services to provide accurate information and recommendations to customers.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to interact effectively with diverse customers. Being polite and patient is essential, as is the ability to handle stressful situations calmly. A proactive attitude and willingness to learn are crucial, as the role may involve adapting to new tasks as needed. Attention to detail is key for accurate record-keeping and ensuring customer satisfaction.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Patna
Customer Relationship Customer Service Customer Handling Call Center Customer Support
We are seeking a Customer Care Executive to join our team. This role is ideal for candidates who are passionate about helping others and providing excellent service. You will work from home and assist customers with their inquiries and issues.**Key Responsibilities:**- **Manage Customer Inquiries:** Respond to customer questions via phone, email, or chat quickly and professionally, ensuring they receive accurate information.- **Problem Solving:** Handle customer complaints and issues effectively, aiming to resolve problems on the first contact to enhance customer satisfaction.- **Provide Product Information:** Share details about our products and services to help customers make informed decisions, showing a deep understanding of what we offer.- **Maintain Records:** Document all customer interactions and feedback accurately in our system, which helps us improve our services and address common concerns.- **Follow-Up:** Ensure customer needs are met even after the initial contact by checking in with customers regarding their previous issues or queries.**Required Skills and Expectations:**- **Communication Skills:** You must have excellent verbal and written communication skills to interact clearly and effectively with customers.- **Listening Abilities:** Strong listening skills are essential to understand customer needs and respond appropriately.- **Patience and Empathy:** You should demonstrate patience and understanding in dealing with customers, showing that you value their concerns.- **Basic Computer Skills:** Familiarity with computers and customer service software is required for documenting interactions and accessing customer information.- **Time Management:** Ability to manage your time efficiently to handle multiple inquiries and tasks while working from home. We encourage applicants who are proactive, customer-focused, and eager to grow in a dynamic work environment.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Sarita Vihar Delhi
Customer Support Customer Care
Handle inbound and outbound customer calls.Resolve customer queries and complaints professionally.Provide accurate information about products and services.Maintain customer records in the CRM system.Follow up with customers when required.Meet quality and productivity targets.Coordinate with internal teams to resolve customer issues.Requirements:Excellent communication skills in English and Hindi.Basic computer knowledge (MS Office, Email, CRM).Good listening and problem-solving skills.Customer-focused attitude.Ability to work in rotational shifts (if applicable).Preferred Experience:Customer SupportBPO/Call CenterInsurance (Health, Motor, Term)Loan or Banking ProcessSalary: As per company standards + Incentives (if applicable)Benefits:PF & ESICPaid LeavesTraining & Career GrowthPerformance Incentives
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  • 0 - 3 yrs
  • Female
  • Kunnamkulam Thrissur
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Convincing Power
We are seeking a dedicated Customer Relationship Officer to join our team in Kunnamkulam Thrissur. This role is ideal for individuals who enjoy engaging with customers and building strong relationships. Key Responsibilities:1. **Customer Assistance**: Interact with customers to provide information about products and services, assisting them with inquiries and resolving issues promptly. This helps ensure customer satisfaction and loyalty.2. **Follow-Up Calls**: Conduct follow-up calls to ensure customers are satisfied with their purchases and services. This not only keeps the communication lines open but also helps identify areas for improvement.3. **Data Management**: Maintain accurate records of customer interactions and feedback. This information is crucial for understanding customer needs and improving service quality.4. **Feedback Collection**: Gather feedback from customers to help improve our services. This involves listening to their suggestions and concerns, facilitating responsiveness to customer needs.5. **Team Collaboration**: Work closely with other departments to ensure a seamless customer experience. Teamwork is essential in addressing customer issues effectively and efficiently.Required Skills and Expectations:The ideal candidate will have a high school diploma and be a quick learner with good communication skills. A friendly and approachable demeanor is crucial to building rapport with customers. The candidate should be organized, detail-oriented, and have a strong willingness to learn and grow within the role. Prior experience is not mandatory, but a positive attitude and a commitment to customer satisfaction are essential for success.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Jodhpur
Good Communication Skills Sales Support SAP SD Executive Customer Relationship Customer Care Direct Sales Retail Sales
The Sales Support Executive will play a vital role in assisting the sales team with various tasks to enhance productivity and ensure a smooth sales process.**Key Responsibilities:**- **Assist Sales Team:** Provide administrative support to the sales team by preparing documents and maintaining sales records. This ensures that the team has access to accurate information when needed.- **Customer Communication:** Communicate with customers for follow-ups, inquiries, and support. This helps in building strong relationships and enhancing customer satisfaction.- **Data Entry and Management:** Enter and maintain customer and sales data in the database. Accurate data management is crucial for tracking sales performance and identifying trends.- **Sales Reporting:** Prepare daily or weekly sales reports to help the sales team understand performance metrics. This aids in informed decision-making and strategy adjustments.- **Product Information Support:** Provide basic information about products and services to customers. Being knowledgeable about offerings helps in addressing customer queries effectively.**Required Skills and Expectations:**The ideal candidate should have strong communication skills to interact with clients and team members effectively. Basic knowledge of MS Office, especially Excel, is essential for managing data and reports. The candidate should be organized, detail-oriented, and capable of multitasking in a fast-paced environment. A proactive attitude and willingness to learn are important for success in this role. Candidates should demonstrate reliability, a strong work ethic, and the ability to work collaboratively in a team setting. A high school diploma is required, and prior experience in sales support is a plus but not mandatory.
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  • Fresher
  • Delhi
Customer Relationship Customer Handling Customer Care
As a Customer Care Executive, you will play a vital role in ensuring customer satisfaction and handling inquiries effectively. Your primary responsibility will be to provide support and assistance to customers while working from home. **Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions and provide accurate information, ensuring they feel valued and understood.- **Resolve Issues:** Address customer concerns and complaints efficiently, aiming for quick resolutions to enhance customer satisfaction.- **Maintain Records:** Keep detailed records of customer interactions and transactions to track issues and solutions for future reference.- **Provide Product Information:** Educate customers about products or services, helping them make informed decisions tailored to their needs.- **Follow Up:** Regularly check in with customers to ensure their issues have been resolved and to gather feedback for service improvement.**Required Skills and Expectations:**You should have excellent communication skills, both written and verbal, to interact effectively with customers. A positive attitude and patience are necessary to handle various customer scenarios successfully. Being self-motivated and organized is essential for working independently from home. Familiarity with basic computer applications and Internet usage is important for managing customer interactions smoothly. Additionally, being a 10th pass candidate is required, making this role suitable for freshers eager to start their careers in customer service.
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Hiring Fresher - Ground Staff - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Kolkata
Customer Service Aircraft Maintenance Aviation Security Aviation Air Ticketing Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Basic Computer Skills Grooming
We are seeking enthusiastic Ground Staff to join our team in Kolkata. This entry-level position is ideal for individuals who are detail-oriented and enjoy working in a dynamic environment. Key Responsibilities:1. **Check-In Assistance**: You will help passengers with the check-in process, ensuring a smooth and efficient experience from the moment they arrive at the airport. This includes verifying tickets and issuing boarding passes.2. **Baggage Handling**: Your role will involve managing passengers
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Airport Customer Service Associate || Freshers & Experienced

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Passenger Handling Airline Operations Airport Operation Customer Relationship Airport Ticketing Airline Customer Service
As an Airport Customer Service Associate, you will play a vital role in providing excellent service to passengers. You will support travelers with their inquiries and ensure they have a pleasant experience.**Key Responsibilities:**- **Assist Passengers:** Answer questions about flight schedules, check-in procedures, and baggage information, providing clear guidance to travelers.- **Handle Complaints:** Address customer complaints with patience and professionalism, finding solutions to ensure customer satisfaction.- **Provide Information:** Offer information about airport facilities, services, and emergency procedures to help travelers have a safe experience.- **Coordinate with Airlines:** Communicate with airline representatives to resolve issues such as flight changes or delays, ensuring that all parties are informed and updated.- **Maintain Records:** Keep accurate records of customer interactions and incidents, which will help improve service and streamline processes.**Required Skills and Expectations:**- **Communication Skills:** You must have strong verbal and written communication skills to interact with diverse passengers and convey information clearly.- **Customer Service Orientation:** A friendly and helpful attitude is essential for creating a positive experience for travelers.- **Problem-Solving Skills:** You should be able to think on your feet and resolve issues effectively under pressure.- **Tech-Savvy:** Familiarity with technology and the ability to use software for customer service is important, as you will be working from home.- **Time Management:** Efficiently manage your time to handle multiple inquiries and tasks in a busy environment. This part-time position requires you to be proactive and dedicated to providing outstanding service to airport travelers.
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Freshers For Airport Ramp Executive - Ranchi

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Ranchi
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
We are seeking an enthusiastic Airport Ramp Executive to join our team in Ranchi. This part-time role is perfect for individuals looking to start their careers in the aviation industry.Key Responsibilities:1. **Baggage Handling**: You will be responsible for loading and unloading luggage from aircraft safely and efficiently, ensuring no damage occurs during transit.2. **Aircraft Marshalling**: Directing aircraft on the ground by guiding pilots to parking spots, ensuring safe and smooth operations on the ramp.3. **Safety Checks**: Conducting regular checks on ground support equipment to ensure they are in good condition and report any issues immediately.4. **Communication**: Coordinating with ground staff and air traffic control to ensure timely and effective operations, staying alert to updates and changes.5. **Documentation**: Maintaining accurate records of baggage and cargo handling, as well as any incidents that may occur on the ramp.Required Skills and Expectations:Candidates should have completed their 12th grade and ideally possess a keen interest in aviation. Strong communication skills are essential, as is the ability to work in a fast-paced environment. Attention to detail and a commitment to safety are crucial for this role. We welcome individuals with 0-1 years of experience; training will be provided to help you succeed. Adhering to schedules and being a team player will help you thrive in this position.
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  • Fresher
  • 6.5 Lac/Yr
  • Kolkata
Airline Operations Aviation Hospitality Cabin Crew Activities Interpersonal Skills Hostess Activities Personality Development Grooming Basic Computer Skills Customer Relationship Airport Ticketing Airport Operation Passenger Handling Airline Customer Service
We are seeking a friendly and outgoing Airport Customer Service Associate in Kolkata. This full-time role is ideal for freshers who have completed at least 10th grade and are eager to provide excellent service to travelers.Key Responsibilities:- **Check-in Assistance:** Help passengers with their check-in process, ensuring they have the necessary documents and luggage tagging secured.- **Boarding Support:** Guide travelers to their boarding gates and provide timely updates about flight departures or delays.- **Customer Queries:** Address any questions or concerns from passengers about flights, airport facilities, or travel regulations, ensuring a positive experience.- **Problem Resolution:** Assist in resolving any issues that may arise during travel, such as missed connections or lost baggage, while maintaining a calm and professional demeanor.- **Service Recovery:** Handle customer complaints with empathy and provide effective solutions to enhance their journey.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to interact effectively with passengers from diverse backgrounds. A positive attitude and a team-oriented mindset are essential for fostering a welcoming environment in the airport. The ability to stay calm under pressure and manage stressful situations while ensuring customer satisfaction is crucial. Moreover, punctuality and a commitment to working flexible hours, including weekends and holidays, are expected. Ideal candidates will have a passion for travel and a desire to help others.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Dumka
Calm Under Pressure Cultural Awareness Listening Skills Multitasking Problem-solving Product Knowledge Teamwork Time Management Customer Service Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are looking for an Airline Customer Service Executive to join our team in Dumka. In this role, you will be the first point of contact for our passengers, helping them with their travel needs. **Key Responsibilities:**- **Assist Passengers:** Help customers with inquiries about flight schedules, ticket bookings, and changes to their itinerary.- **Provide Information:** Communicate airline policies and procedures clearly to ensure customers understand their options.- **Handle Complaints:** Effectively manage and resolve customer complaints with patience and professionalism to maintain positive customer relations.- **Process Transactions:** Accurately process ticket sales, refunds, and exchanges, ensuring customers receive the correct services.- **Coordinate with Team:** Work closely with other departments to resolve issues and maintain a smooth flow of operations.**Required Skills and Expectations:**- Strong communication skills are essential for addressing customer inquiries and complaints effectively.- A friendly and approachable demeanor is important to create a welcoming atmosphere for passengers.- Basic computer skills are required to manage bookings and process transactions efficiently.- Ability to work in a fast-paced environment, staying calm even during busy periods.- Team-oriented mindset, as collaboration with colleagues is necessary for optimal service delivery.We welcome candidates with 0 to 1 year of experience who have completed at least the 10th grade. If you are passionate about customer service and enjoy helping others, we encourage you to apply.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Dhanbad
Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
As an Airline Customer Service Representative, you will play a crucial role in ensuring a positive experience for our passengers. Your primary responsibilities will include the following:- **Assist Passengers**: Respond to inquiries about flights, schedules, and services, providing accurate information to help passengers make informed decisions.- **Manage Reservations**: Handle booking changes, cancellations, and refunds efficiently to ensure that customer needs are met promptly.- **Check-In Support**: Guide passengers through the check-in process, ensuring all necessary steps are completed smoothly at the airport.- **Handle Complaints**: Address passenger complaints and concerns with empathy and professionalism, working towards a satisfactory resolution.- **Provide Information**: Share details about airline policies, baggage allowances, and travel regulations, ensuring passengers have the necessary information before their journey.To be successful in this role, you should have the following skills and expectations:- **Communication Skills**: Effectively communicate with passengers in a clear and friendly manner, both verbally and in writing.- **Problem-Solving Abilities**: Quickly identify issues and think critically to provide solutions, enhancing the passenger experience.- **Team Player**: Work collaboratively with colleagues to ensure efficient service delivery and a supportive work environment.- **Attention to Detail**: Ensure that all information provided to passengers is accurate and complete to avoid misunderstandings.- **Basic Computer Skills**: Familiarity with standard office software to manage bookings and communicate effectively.A positive attitude and willingness to learn are essential, especially for those with little to no experience in the industry.
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  • Fresher
  • Srinagar
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are looking for a dedicated Customer Care Executive to join our team. This role is suitable for freshers who have completed their 12th grade and are eager to start their career in customer service. As a Customer Care Executive, you will work from home and be responsible for providing excellent support to our customers.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle incoming calls, messages, and emails from customers, answering their questions and guiding them through any issues they may have.- **Troubleshoot Issues:** Identify and resolve customer problems by offering effective solutions, ensuring that the customer feels valued and satisfied.- **Maintain Customer Records:** Accurately document interactions with customers in the company database, ensuring that all information is up-to-date and easily accessible.- **Follow Up with Customers:** Reach out to customers after resolving their issues to ensure their satisfaction and encourage them to provide feedback.- **Provide Product Information:** Keep yourself updated about the products or services offered by the company so you can answer customer questions accurately and confidently.Required skills include:- **Communication Skills:** You must have excellent verbal and written communication skills to effectively interact with customers.- **Problem-Solving Abilities:** Being able to think critically will help you address customer concerns efficiently.- **Technical Skills:** Basic knowledge of computer software and online communication tools is essential for this remote position.- **Customer-Focused Mindset:** A genuine desire to help customers and provide them with an exceptional experience is crucial for success in this role.
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  • Fresher
  • Vasai Thane
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are looking for a dedicated Customer Care Executive to join our team. This role is perfect for freshers seeking to start their career and is based in Vasai, with the flexibility of working from home. Key Responsibilities:- **Respond to Customer Inquiries**: Answer questions and provide information about products or services in a friendly manner, ensuring customers feel valued and understood.- **Resolve Issues**: Assist customers in troubleshooting and resolving any problems they may encounter, ensuring a quick and effective solution.- **Maintain Customer Records**: Accurately record customer interactions and update their records in the system, supporting smooth communication and follow-up.- **Follow Up with Customers**: Reach out to customers after their inquiries to ensure satisfaction and gather feedback, which is essential for improving service quality.- **Collaborate with Team**: Work closely with other team members to share insights and improve processes, contributing to a positive team environment.Required Skills and Expectations:- **Excellent Communication Skills**: Strong verbal and written skills are essential for clearly interacting with customers.- **Customer-Oriented Mindset**: A genuine desire to help others and provide outstanding service is crucial in this role.- **Problem-Solving Skills**: Ability to think quickly and resolve issues efficiently to enhance customer satisfaction.- **Basic Computer Knowledge**: Familiarity with using computers and various software applications for customer communication and record-keeping.- **Adaptability**: Willingness to learn and adapt to changing situations and customer needs. This position is a great opportunity for individuals eager to grow in a customer service career.
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  • Fresher
  • Visakhapatnam
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are looking for a dedicated Customer Care Executive to join our team in Visakhapatnam. This is a full-time work-from-home position suitable for freshers who have completed their 12th grade. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience. Key responsibilities include:1. **Customer Support**: Respond to customer inquiries via phone, email, or chat. Provide accurate information and resolve issues in a friendly and efficient manner.
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  • 0 - 2 yrs
  • 8.5 Lac/Yr
  • Kolkata
Airline Operations Cargo Handling Ground Staff Activities Airline Customer Service Airport Ramp Aircraft Handling
If you're looking for an Airport Supervisor job with an annual salary between
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  • 0 - 2 yrs
  • 8.5 Lac/Yr
  • Kolkata
Air Charter Operation Airport Operation Airline Operations Air Traffic Control Aviation Airline Customer Service
If you're looking for an Airport Staff job with an annual salary between
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp Airport Cargo Customer Relationship Airport Operation Customer Service Customer Support Ground Management Guest Handling Passenger Handling Ground Operation Good Communication Skills Aviation
We are looking for dedicated Airport Ground Staff to join our team in Kolkata. This entry-level position is perfect for recent graduates, where you will assist in ensuring smooth airport operations and provide excellent service to passengers.Key Responsibilities:1. **Check-in Support**: Assist passengers during check-in by verifying their travel documents and providing boarding passes, ensuring a seamless start to their journey.2. **Baggage Handling**: Manage the handling of passenger luggage, ensuring it is loaded and unloaded safely and efficiently, while tracking luggage for lost items.3. **Customer Assistance**: Offer friendly support to passengers by answering questions, providing directions, and helping with any travel-related issues to ensure a pleasant airport experience.4. **Safety Protocols**: Implement safety and security measures, ensuring compliance with airport regulations while monitoring the environment for any issues that may arise.5. **Coordination with Teams**: Work collaboratively with other airport personnel, including security, baggage, and ticketing departments, to streamline processes and enhance overall operations.Required Skills:Candidates should have strong communication skills and the ability to handle stressful situations with composure. An upbeat attitude towards customer service is crucial. Basic computer knowledge and attention to detail are essential. A willingness to work in shifts, including weekends and holidays, is also important. No prior experience is necessary, but a positive approach and commitment to teamwork are highly valued.
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Guest Services Guest Handling Customer Relationship Good Communication Skills
Key Responsibilities:Welcome guests warmly and assist them in seating arrangements.Present menus, take food and beverage orders accurately, and serve them promptly.Ensure guest satisfaction through attentive and personalized service.Maintain cleanliness and organization of the dining area, tables, and service stations.Handle guest complaints or queries courteously and escalate when necessary.Coordinate with kitchen and bar staff to ensure timely order delivery.Follow all food safety, hygiene, and sanitation standards as per company and FSSAI norms.Assist in table setup, buffet arrangement, and banquet service when required.Process billing and payments accurately and maintain proper cash/credit card handling.Support F&B supervisors and managers in daily operations and special events.
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Customer Care Executive

Prerana Hr Solution

Customer Relationship Microsoft Office Communication Skills Customer Care Customer Support Voice Process Service Marketing BPO Executive Inbound Calls Outbound Calling Call Center Executive Voice Process Executive Walk in
Detailed Description: 1. Candidate is required to be flexible for work, where Shifts will be for 9 hours, including 1 hour breaks, and the timings will be from Morning 8 to evening 8. Candidate will be aligned in any shift between this 12 hours Window. 2. Candidate need to handle Inbound/Outbound Customer calls primarily, and answer their queries based on their Loans running with us. Hence, good communication skills in written as well as verbal is must. We will be providing all System and process training, as per requirement. 3. Candidates with prior experience in customer care profile will be preferred 4. Any additional language skills will be an added advantage i.e. Telegu /Tamil /Mallayam /Kannada /Gujarati /Marathi.5. This Job is for 7 days a week with 6 weekly Offs in a month and these will be provided as per Roster shared on weekly basis. 6. Candidates with self-conveyance and staying in and near GGN are preferred, since we are not providing transport ( Pick or Drop) 7. Candidate should be flexible to adjust and get trained for any other process as well, which will be as per Organization requirement from time to time.
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  • 0 - 5 yrs
  • Hebbal Kempapura Bangalore
Communication Customer Handling
Job Title: Banking Process ExecutiveCompany: TeleperformanceJob Location: Hebbal Kempapura, Bengaluru - 560024Job OverviewWe are hiring Banking Process Executives for a leading MNC. Freshers and experienced candidates are welcome to apply. This is a full-time, work-from-office opportunity in the banking customer service process.Eligibility- 12th Pass or Graduate- Freshers & Experienced candidates can apply- Good communication skills in English and any one regional language:- Tamil- Telugu- Kannada- MalayalamJob Details- Banking Customer Service Process- Full-Time Work From Office- 6 Days Working- 1 Rotational Week OffSalary & Benefits- CTC: 17,000 - 20,000- Take Home: Up to 16,000 (for 20,000 CTC)- Career Growth OpportunitiesLocation: Hebbal Kempapura, Bengaluru - 560024Apply now!
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Customer Relationship Team (0-4 Years)

IMS India Manpower Solutions

  • 0 - 4 yrs
  • 2.5 Lac/Yr
  • Indore
BPO Customer Support Executive International Telecaller
Employees need to Solve the Queries of Clients
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  • 0 - 6 yrs
  • 5.5 Lac/Yr
  • Kalamboli Navi Mumbai
Customer Service Delivery Delivery Excellence Customer Handling Hard Working
We are looking for a Delivery Boy to join our team to manage deliveries efficiently. The role involves transporting items safely while maintaining a high standard of customer service. The position offers a monthly salary of 25,000 - 45,000. Candidates must ensure accurate and timely pickups and drop-offs, contributing to a seamless delivery experience.Key Responsibilities: Maintain records of deliveries and any related paperwork. Deliver goods to designated locations within the assigned timeline and verify delivery details to ensure accurate and complete orders. Assist with loading and unloading goods from the delivery vehicle. Process payments when required and issue receipts to clients. Follow traffic and transportation laws for safe operations.Job Requirements:The minimum qualification for this role is below 10th and 0 - 6 months of experience. Candidates must be an expert in route planning, time management and customer interaction. Prior experience in delivery roles will be an added advantage.
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  • 0 - 6 yrs
  • 5.5 Lac/Yr
  • Alambagh Lucknow
Customer Service Delivery Delivery Excellence Customer Handling Hard Working
We are looking for a Delivery Boy to join our team to manage deliveries efficiently. The role involves transporting items safely while maintaining a high standard of customer service. The position offers a monthly salary of 25,000 - 45,000. Candidates must ensure accurate and timely pickups and drop-offs, contributing to a seamless delivery experience.Key Responsibilities: Maintain records of deliveries and any related paperwork. Deliver goods to designated locations within the assigned timeline and verify delivery details to ensure accurate and complete orders. Assist with loading and unloading goods from the delivery vehicle. Process payments when required and issue receipts to clients. Follow traffic and transportation laws for safe operations.Job Requirements:The minimum qualification for this role is below 10th and 0 - 6 months of experience. Candidates must be an expert in route planning, time management and customer interaction. Prior experience in delivery roles will be an added advantage.
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  • 0 - 6 yrs
  • 5.5 Lac/Yr
  • Manesar Gurgaon
Customer Service Delivery Delivery Excellence Customer Handling Hard Working
We are looking for a Delivery Boy to join our team to manage deliveries efficiently. The role involves transporting items safely while maintaining a high standard of customer service. The position offers a monthly salary of 25,000 - 45,000. Candidates must ensure accurate and timely pickups and drop-offs, contributing to a seamless delivery experience.Key Responsibilities: Maintain records of deliveries and any related paperwork. Deliver goods to designated locations within the assigned timeline and verify delivery details to ensure accurate and complete orders. Assist with loading and unloading goods from the delivery vehicle. Process payments when required and issue receipts to clients. Follow traffic and transportation laws for safe operations.Job Requirements:The minimum qualification for this role is below 10th and 0 - 6 months of experience. Candidates must be an expert in route planning, time management and customer interaction. Prior experience in delivery roles will be an added advantage.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Chandigarh
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management Voice Support
We are seeking a Customer Handling Executive to join our team in Chandigarh. This role is ideal for individuals looking to start their career in customer service. You will be responsible for assisting customers, addressing their inquiries, and ensuring a positive experience.Key Responsibilities:1. **Customer Assistance**: Respond to customer inquiries via phone, email, or chat, providing accurate information and support in a friendly manner.2. **Issue Resolution**: Listen to customer complaints and work towards resolving issues effectively, ensuring customer satisfaction.3. **Data Entry**: Maintain and update customer records accurately in the system, ensuring all information is current and complete.4. **Feedback Collection**: Gather feedback from customers to identify areas of improvement and relay this information to the management team.5. **Team Collaboration**: Work closely with team members to share best practices and improve customer service strategies.Required Skills and Expectations:Candidates should possess strong communication skills and have a pleasant phone manner. A good understanding of basic computer applications is essential. You should be a team player, ready to learn, and adaptable to new situations. Since this position is entry-level, we encourage individuals with little to no experience in customer service to apply, as comprehensive training will be provided. A positive attitude, patience, and a commitment to helping customers are crucial for success in this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Bhopal
Data Entry Data Typist Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Technical Services Customer Management
We are looking for a Customer Handling Executive to join our team in Bhopal. This is an entry-level position ideal for freshers or individuals with up to 2 years of experience, specifically designed for those who enjoy working with people and solving customer issues. In this role, you will be responsible for managing customer inquiries, providing timely information regarding our services, and ensuring customer satisfaction. Key Responsibilities: - **Responding to Inquiries**: Handle incoming customer calls, emails, or messages with professionalism and patience. Understand their needs and provide appropriate solutions.- **Problem Solving**: Identify and resolve customer issues or complaints effectively. Collaborate with other departments when necessary to ensure timely resolution.- **Maintaining Records**: Keep accurate records of customer interactions in the database. This includes tracking inquiries, feedback, and follow-up actions to ensure consistent communication.- **Providing Information**: Educate customers about our products and services. Offer detailed information to help them make informed decisions while also promoting relevant services that may benefit them.Required Skills and Expectations: Candidates should have excellent communication skills in both English and Hindi, coupled with a friendly and approachable demeanor. Strong problem-solving abilities and a positive attitude toward addressing customer concerns are essential. Attention to detail is critical, and a willingness to learn and grow within the role will be beneficial. As a Customer Handling Executive, you must be committed to enhancing customer experience through effective service and support.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gwalior
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management Voice Support
We are looking for a Customer Handling Executive to join our team in Gwalior. This role is suitable for candidates with 0 to 2 years of experience and a minimum of a 12th-grade education. You will be responsible for providing excellent customer service and support.Key Responsibilities:1. **Customer Interaction**: Engage with customers through phone, email, or in-person to address inquiries, provide information, and resolve any issues they may face. Your role will be crucial in creating a positive experience.2. **Problem Solving**: Identify customer concerns and provide timely solutions. This requires listening carefully and understanding the customer
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