Fresher Customer Care Jobs

Girls / Women / Students / Housewives can apply 100% Work From Home Job Mobile & Friendly Work Salary: 80,000 to 1,00,000 Annual Package* Work From Anywhere in India Flexible Timing Available Basic English & Communication Needed Training Support Available Fresher & Experienced Both

Urgent RequirementCustomer Care Executive Call us for more information -Location- Karnal No. Of vacancy-2 Education :- GraduationTime-6am to 3pm 12pm to 9pmGood com-Skills requiredOffice No.52, 1st.floor opposite Nirmal juice corner, Kunjpura Road Karnal.

We are looking for a dedicated Customer Support Executive to join our team in Nashik, India. This role is perfect for individuals who are enthusiastic about helping customers and have a passion for providing excellent service. JOB RESPONSIBILITIES:-They are responsible for the following duties and responsibilities: Responding promptly to customer inquiries through various channels such as phone, email,and social media Understanding customer needs and providing appropriate solutions and attention Providing feedback on the efficiency of the customer service process and contributing to thedevelopment of customer service policies and procedures Ensuring customer satisfaction & providing professional customer supportRequirements: Graduate or Under-graduate Strong communication and presentation skills Fluent in English Rotational shifts, rotational off Knowledge on MS word, excel

We are looking for enthusiastic individuals to join our team as Airport Customer Service Associates in Mumbai. In this role, you will help passengers have a smooth and pleasant experience at the airport.

We are looking for enthusiastic and dependable Airline Ground Staff to join our team at the Guwahati Airport. This role is perfect for graduates with 0 to 2 years of experience who want to begin their career in the aviation industry. Key Responsibilities: 1. **Passenger Assistance**: Greet passengers and assist them with check-in procedures, boarding, and any inquiries they may have during their airport experience. 2. **Baggage Handling**: Manage baggage check-in and ensure proper loading and unloading of luggage to maintain safety and efficiency. 3. **Safety Compliance**: Follow all safety regulations and protocols to ensure a secure environment for passengers and staff. This includes monitoring passengers and baggage for compliance with airline policies.4. **Flight Information**: Provide passengers with accurate and timely information regarding flight schedules, delays, and gate changes, ensuring smooth communication throughout the boarding process. 5. **Problem Solving**: Address any issues or concerns that arise with professionalism and efficiency, working closely with airline staff to resolve problems quickly.Skills and Expectations: Candidates should possess excellent communication skills and a friendly demeanor to interact well with passengers. Attention to detail is essential, as you will be responsible for handling sensitive information and ensuring safety procedures are followed. Being a team player, adaptable, and capable of working in a fast-paced environment is crucial for success in this role.

We are seeking a friendly and customer-focused Airport Customer Service Associate to join our team in Kolkata. This entry-level position requires strong communication skills and a passion for helping travelers.Key Responsibilities:1. **Assisting Passengers**: Greet passengers and help them with check-in processes, providing information about flight schedules and gate numbers.2. **Handling Inquiries**: Respond to customer questions about services, policies, and airport facilities in a clear and courteous manner.3. **Managing Complaints**: Address and resolve passenger issues or complaints, ensuring a positive travel experience.4. **Luggage Service**: Assist with luggage handling, ensuring it is processed timely and accurately for flights.5. **Collaboration**: Work closely with airline staff and other departments to ensure smooth operations and efficient service delivery.Required Skills and Expectations:Candidates should possess strong interpersonal skills and a positive attitude. Excellent communication skills in English and Hindi are essential for interacting effectively with diverse passengers. The ability to remain calm under pressure and solve problems quickly is crucial. Computer literacy is required for using check-in systems and managing passenger information. A high school diploma (10th pass) is necessary, and this role is suitable for those with minimal to no prior experience. Flexibility to work various shifts, including weekends and holidays, is expected to meet the needs of airport operations.

We are seeking an Airline Customer Service Representative in Kolkata, India. This entry-level position is perfect for individuals looking to start their career in the airline industry. You will assist passengers with flight-related inquiries and ensure a positive travel experience. Key Responsibilities include:1. **Assist Passengers**: Provide support to travelers with booking, check-in, and boarding processes, ensuring they have accurate and timely information.2. **Handle Inquiries**: Respond to customer questions via phone, email, or in person, addressing concerns related to flights, schedules, and services, creating a welcoming atmosphere.3. **Resolve Issues**: Quickly identify and resolve any problems that may arise during the travel experience, including cancellations, delays, or lost luggage, ensuring passenger satisfaction.4. **Maintain Records**: Keep accurate records of customer interactions and transactions, documenting any issues or feedback for future reference, which helps improve service quality.5. **Collaborate with Staff**: Work closely with other airline personnel to ensure smooth operations and an enjoyable experience for passengers.Required skills and expectations include:Applicants should have excellent communication skills, both verbal and written, to interact effectively with customers. A friendly and approachable demeanor is essential for building rapport. Basic computer skills are necessary for managing bookings and inquiries. The ideal candidate should be a team player, ready to learn, and handle a fast-paced environment with patience and professionalism. A high school diploma (10th pass) is required, and previous experience is not mandatory but a willingness to grow in customer service is essential.

We are looking for dedicated Ground Staff to join our team in Asansol. This entry-level position is ideal for candidates who are passionate about working in a dynamic environment. As a Ground Staff member, you will play a crucial role in ensuring smooth airport operations and exceptional customer service.Key Responsibilities:- **Check-in Support**: Assist passengers during the check-in process, ensuring that all required documents are verified and luggage is tagged correctly.- **Baggage Handling**: Safely manage and transport passenger baggage to and from the aircraft, maintaining security and efficiency at all times.- **Customer Assistance**: Provide information and assistance to passengers regarding flight details, boarding procedures, and any inquiries they may have.- **Flight Coordination**: Work closely with flight crew and terminal staff to ensure timely boarding and departures, helping manage any last-minute changes.- **Cleanliness and Safety**: Maintain a clean and organized working environment, following safety protocols to ensure the health and safety of all passengers.Required Skills and Expectations:- A minimum educational qualification of 10th grade is required.- Ability to communicate clearly and effectively in English and the local language.- Strong customer service skills and a friendly demeanor are essential for assisting passengers.- Candidates should be dependable, punctual, and able to work in a fast-paced environment.- A willingness to learn and adapt to new tasks and methods is key for success in this role.

As a Customer Support Leader, you will play a crucial role in ensuring our customers receive the best support and service. Your work will help build customer loyalty and satisfaction while guiding the support team to perform at their best.**Key Responsibilities:**- **Respond to Customer Inquiries:** Quickly and professionally handle questions and issues raised by customers through various channels, ensuring they receive timely help.- **Lead the Support Team:** Train and manage team members, providing guidance and support to enhance their performance and customer interaction skills.- **Monitor Customer Feedback:** Regularly review customer feedback and reports to identify areas for improvement, ensuring we continuously enhance our service quality.- **Create Support Documentation:** Develop helpful guides and FAQs that assist both customers and team members in resolving common issues efficiently.- **Collaborate with Other Departments:** Work closely with product and sales teams to ensure a seamless customer experience and to relay customer insights that can inform improvements.**Required Skills and Expectations:**- Strong communication skills are essential, as you will need to clearly express solutions to customers.- A friendly and empathetic attitude is important to connect well with customers and understand their needs.- Basic computer skills and the ability to learn new software quickly are necessary for managing customer interactions effectively.- Candidates should display a proactive approach to problem-solving and the ability to think on their feet.- Flexibility and adaptability in a fast-paced environment are crucial, along with a commitment to maintaining a positive customer experience.

Urgently Required Visa Counselor Location- Mugal Canal , Karnal Salary- 15KQualifications- 12th pass Time- 9:30am to 6pmRequired- Good com-Skills and Computer knowledgeFem@le person can apply Call for more information:Office No.52, 1st.floor opposite Nirmal juice corner, Kunjpura Road Karnal.

Passenger Customer Care (Reservation and Ticketing): The customer care department, also known as the reservation unit, is responsible for assisting customers in purchasing flight tickets from an airline. Traditionally, customers would make reservations by phone, with agents assisting in selecting and reserving seats. However, with the internet, most air tickets are now sold online. Despite this shift, customers still rely on the reservation department to make changes to their travel plans, making it a vital part of the airline's operations. The customer care department also handles ticketing arrangements, frequent flier points redemption, and hotline inquiries, functioning as a direct line of communication for customers.Check-in Counter: When customers arrive at the airport to catch their flight, they typically go to their airline's check-in counter. At the counter, they will be greeted by ground service agents who will help them through the check-in process. This process includes registering the customer for their flight, checking their travel documents, issuing the boarding pass, and facilitating baggage check-in if desired.Boarding Gate: Once customers have completed the airport security and immigration process for international flights, they will proceed to the boarding gate and wait to board the aircraft. During the boarding process, airline ground agents will verify customers' travel documents, which may involve collecting boarding passes for cross-checking passenger headcounts.Arrival: Upon arrival at the destination airport, airline ground agents are readily available to assist customers with disembarkation and offer directions to both arriving and transiting customers, ensuring a seamless and stress-free experience for travelers.Baggage Retrieval: Upon clearing immigration, customers proceed to the baggage hall to retrieve their luggage. If customers encounter any issues such as delayed or damaged baggage, they can seek assistance from the available agents, who are trained to track lost or delayed luggage and arrange for its return or repair. This comprehensive baggage service ensures that customers receive prompt and efficient assistance for any baggage-related issues.After-Sales: In some airlines, agents in the reservation department are responsible for receiving and resolving customer feedback, both positive and negative, to ensure that customers feel heard and valued when it comes to airline travel.

We are looking for a dedicated Airport Supervisor to join our team in Delhi. This role is important for ensuring that all airport operations run smoothly and safely while providing excellent service to passengers.Key Responsibilities:1. **Team Coordination**: You will supervise airport staff, ensuring they follow procedures and work efficiently as a team.2. **Operations Management**: Oversee daily airport operations, including check-in, security, and boarding processes, to ensure timely performance.3. **Passenger Assistance**: Provide outstanding customer service by assisting passengers with queries, helping with luggage, and addressing concerns.4. **Safety Compliance**: Monitor all safety regulations, ensuring that the airport environment adheres to required standards and protocols.5. **Reporting**: Prepare reports on daily operations, staff performance, and passenger feedback to improve services continually.Required Skills and Expectations:Candidates should have a minimum of 10th-grade education and ideally have 0-5 years of experience in a similar role. Strong communication skills are essential for effectively interacting with staff and passengers. You should be able to work in a fast-paced environment, showing leadership qualities and a commitment to teamwork. Flexibility in shifts is necessary as airport operations run 24/7. Candidates must also be adaptable to changes and able to respond calmly to unexpected situations.

We are seeking dedicated individuals to fill the role of Ground Staff in Delhi. This position is suitable for candidates with 0 to 5 years of experience and a minimum education level of 10th grade. The role involves ensuring efficient ground operations at the airport.Key Responsibilities:1. **Check-in Assistance**: Assist passengers during the check-in process by providing information and facilitating a smooth experience.2. **Baggage Handling**: Ensure the proper loading and unloading of baggage onto and from aircraft, maintaining safety and efficiency.3. **Customer Service**: Address passenger inquiries and resolve issues, ensuring a positive experience throughout their journey.4. **Safety Compliance**: Follow all safety regulations and procedures to maintain a secure working environment at the airport.5. **Coordination with Teams**: Collaborate with other ground staff and departments to ensure timely flight operations.Required Skills and Expectations:Candidates should possess strong communication skills, as interacting with passengers and team members is crucial. A friendly demeanor is essential for providing excellent customer service. Successful candidates will be able to work under pressure and adapt to varied tasks in a dynamic environment. Basic problem-solving skills and attention to detail are also important. Flexibility in work hours, including evenings and weekends, may be necessary. This role is a great opportunity for those keen on starting their careers in the aviation industry.

We are seeking a dedicated Ground Staff Supervisor to manage and coordinate daily ground operations at our Delhi location. This role is ideal for individuals with 0 to 5 years of experience who are eager to lead a team and ensure smooth airport operations.Key Responsibilities:- **Team Management**: Supervise and lead a team of ground staff, ensuring all tasks are completed efficiently and effectively.- **Operations Coordination**: Oversee daily ground operations, including check-in, baggage handling, and boarding procedures, ensuring they meet safety and service standards.- **Customer Service**: Address passenger inquiries and resolve any issues that arise during ground operations, maintaining a high level of customer satisfaction.- **Training and Development**: Provide training and ongoing support to new staff members, fostering a positive work environment while enhancing team performance.- **Safety Compliance**: Ensure all safety protocols and regulations are strictly followed during operations to maintain a safe environment for both staff and passengers.Required Skills and Expectations:Candidates should possess strong leadership abilities and excellent communication skills to effectively interact with both team members and passengers. Attention to detail is crucial, along with the ability to manage multiple tasks in a fast-paced environment. A minimum education of 10th grade is required, and a proactive attitude will be highly valued. Flexibility in working hours and a commitment to service excellence are essential for success in this role.