Customer Retention Fresher Jobs in Surat

Job Title: Customer Relationship Executive [CRE]Location: 301-305 DHRIJASONS RICHMOND PLAZA 3RD FLOOR B/S SWASTIK MILESTONE VESU , SURAT.Employment Type: Full-TimeJob Summary:We are looking for an enthusiastic and result-oriented Customer Relationship Executive (CRE) to manage inbound and outbound customer calls and follow up on leads. This role offers performance-based incentives, rewarding individuals who consistently achieve and exceed targets.Key Responsibilities :Lead Calling & Talent Coordination: Make outbound calls to artists, models, and new talent based on agency requirements. Follow up with artists for auditions, availability, and document submissions. Call and coordinate with clients (production houses, brands,agencies) for casting briefs and requirements. Maintain updated records of artists, leads, and casting inquiries.Client & Artist Relationship Management: Build and maintain strong relationships with clients and talents. Address inquiries, resolve queries, and ensure smooth coordination between artists and clients. Share casting updates, audition schedules, and feedback promptly.Incentive-driven Sales Support: Work towards achieving monthly calling and conversion targets. Earn incentives bases on walk in customer on weekly and monthly basisReporting & Data Handling: Maintain accurate and updated databases of clients, leads, and artist profiles. Prepare daily and weekly reports of calls made, leads generated, and closures achieved.Qualifications: Minimum HSC (12th pass) or Graduate in any stream. 6 months to 2 years in telecalling, customer service, client coordination, or casting-related roles preferred. Freshers with excellent communication skills and interest in the media/entertainment industry can apply.Skills Required: Excellent verbal and written communication in Hindi, English, and local language (if applicable). Strong interpersonal skills with a friendly and approachable attitude. Ability to manage pressure, targets, and multi-task effectively. Basic computer skills and knowledge of MS Excel, WhatsApp, and email handling.

Urgent hiring in Retail store in Telecom Industry*Graduate mustFresher & experienced both can applyWork - Walking customer service handling+ cross sales in storeLocation- Surat (Rander/ Ring Road/ Parvat Patiya / Ghoddhod / Katargam / Varachha /Mota Varachha / Vesu / Sarthana / Vapi)Training location: Ahmedabad (Makarba) food and accommodation provide by company only.Age limit maximum 27Only interested can share CV Interview scheduled today only:9624602836

As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success.Key Accountabilities: Conduct daily 4-5 in-person client meetings to ensure client satisfaction and platform utilization.Maximize revenue through upselling and cross selling.Ensure systematic follow-up, time-bound closures and prompt resolution of complaints Qualifications: Strong academic background with over 70% marks in 10th and 12th grade. Any graduate with minimum 9 months experience in sales Freshers with a Post Graduate Degree in Management.Why Join IndiaMART: Joining IndiaMART means becoming a part of shaping the future of business. As a leader in the B2Bmarketplace, we are at the forefront of driving innovation and transformation in how businesses buyand sell. Weekly Salary: We are Indias first organization to introduce weekly payout of salaries to ensurebetter financial planning & stability for our employees.Attractive Incentives: Our incentive programs are designed to recognize and reward your hardwork, allowing you to earn more as you achieve more. Accelerated Career Growth: We offer a dynamic environment for rapid career growth. Many employees reach leadership roles within five years, with over 500 success stories.Learning Culture: Our I-LEAP program enables employees to learn while they work, offering attractive fee subsidiaries to each individual that they can use for their own learning &development.

Basic responsibility of a business development manager is to call clients and receive calls professionally.Fixing up appointment with the client, Meet the client and show demonstrations of the product and achieve results.Study Requirements from the client, analyze the requirements.Your job as a business development manager is to identify sales leads, pitch goods or services to new clients and maintain a good working relationship with new/existing/old contacts. Duties and Responsibilities: As Trainee: To develop a growth strategy focused both on financial gain and customer satisfaction. To conduct research to identify new markets and customer needs To arrange business meetings with prospective clients Shall promote the companys products/services addressing or predicting clients objectives Prepare sales contracts/quotations ensuring adherence to law-established rules and guidelines

Job Title: Customer Relationship Executive [CRE]Location: 301-305 DHRIJASONS RICHMOND PLAZA 3RD FLOOR B/S SWASTIKMILESTONE VESU , SURAT.Employment Type: Full-TimeJob Summary:We are looking for an enthusiastic and result-oriented Customer Relationship Executive(CRE) to manage inbound and outbound customer calls and follow up on leads. This roleoffers performance-based incentives, rewarding individuals who consistently achieve andexceed targets.Key Responsibilities :Lead Calling & Talent Coordination: Make outbound calls to artists, models, and new talent based on agencyrequirements. Follow up with artists for auditions, availability, and document submissions. Call and coordinate with clients (production houses, brands,agencies) for castingbriefs and requirements. Maintain updated records of artists, leads, and casting inquiries.Client & Artist Relationship Management: Build and maintain strong relationships with clients and talents. Address inquiries, resolve queries, and ensure smooth coordination between artistsand clients. Share casting updates, audition schedules, and feedback promptly.Incentive-driven Sales Support: Work towards achieving monthly calling and conversion targets. Earn incentives bases on walk in customer on weekly and monthly basisReporting & Data Handling: Maintain accurate and updated databases of clients, leads, and artist profiles. Prepare daily and weekly reports of calls made, leads generated, and closuresachieved.Qualifications: Minimum HSC (12th pass) or Graduate in any stream. 6 months to 2 years in telecalling, customer service, client coordination, orcasting-related roles preferred. Freshers with excellent communication skills and interest in the media/entertainmentindustry can apply.Skills Required: Excellent verbal and written communication in Hindi, English, and local language (ifapplicable). Strong interpersonal skills with a friendly and approachable attitude. Ability to manage pressure, targets, and multi-task effectively. Basic computer skills and knowledge of MS Excel, WhatsApp, and email handling