5

Customer Retention Fresher Jobs in Patna

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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna
Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management Voice Support
We are looking for a dedicated Customer Handling Executive to join our team in Patna. This full-time position is ideal for individuals with 0 to 2 years of experience who seek to build a career in customer service. As a part of our team, you will play a critical role in managing customer interactions.Key Responsibilities:- **Customer Interaction**: Engage with customers via phone, email, or in person to understand their queries and provide solutions.- **Issue Resolution**: Identify customer issues and work efficiently to resolve them, ensuring customer satisfaction and loyalty.- **Feedback Collection**: Gather customer feedback to help improve services and report it to the management team for enhancement plans.- **Record Keeping**: Maintain accurate records of customer interactions and transactions, ensuring that all information is up to date.Required Skills and Expectations:Candidates should possess strong communication skills and be comfortable interacting with diverse customers. A positive attitude and willingness to learn are essential. Proficiency in basic computer applications is expected, along with the ability to manage multiple tasks efficiently. Applicants need to demonstrate problem-solving skills and a keen attention to detail. Being a team player who can thrive in a dynamic environment is crucial for success in this role.
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  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Female
  • Patna
Knowledge Of Excel Knowledge Of Zoho CRM Clinet Handling CRM Customer Relationship Client Retention Customer Support Marketing Communication
We are looking for a dedicated CRM Executive to manage customer relationships and improve satisfaction. This role is ideal for motivated individuals who enjoy interacting with customers and have a passion for service. Key Responsibilities:1. **Customer Interaction**: Communicate with customers to understand their needs, address inquiries, and resolve issues promptly, ensuring a high level of satisfaction.2. **Data Management**: Maintain and update customer records in the CRM system, ensuring accurate information is available for better service and follow-ups.3. **Reporting**: Prepare reports on customer feedback and interactions to identify trends and areas for improvement, helping enhance the overall customer experience.4. **Collaboration**: Work closely with other teams, such as sales and marketing, to support initiatives aimed at attracting new customers and retaining existing ones.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively engage with customers. Strong attention to detail is crucial for maintaining precise customer records. Candidates must be tech-savvy, with a basic understanding of CRM software and customer service practices. A positive attitude and a proactive approach to problem-solving are essential in this role, as well as the ability to work independently in a remote setting. A commitment to providing outstanding service is expected as you represent the company in all customer interactions. This role is open to females with varying levels of experience, from fresh graduates to those with up to six years in a related field.
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Customer Care Customer Retention Customer Management Basic Computers Good Communication
Hiring for 21 Customer Support Coordinator Jobs in Kolkata,Bhubaneswar,Patna,Bardhaman,Medinipur,Khordha,Chuttu, Ranchi,Durgapur,Darjeeling,Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma with Good knowledge in Customer Care,Customer Retention,Customer Management,Basic Computers,Good Communication etc.
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Hospitality Communication Skills Customer Care Customer Retention Customer Support Customer Service Walk in
We are looking for 73 Customer Service Agent Posts in Varanasi, Uttar Pradesh,Prayagraj, Uttar Pradesh,Bihar,Patna, Bihar,Lucknow, Uttar Pradesh,Mirzapur, Uttar Pradesh, with deep knowledge in Hospitality,Communication Skills,Customer Care,Customer Retention,Customer Support and Required Educational Qualification is : Higher Secondary, Secondary School
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Customer Relationship Customer Retention Customer Service Client Relationship Customer Care
Job Description:Male and female both required .Golden chance for Fresher Candidates Salary :- Rs. 21,500/- to 26,500/- (According to your post and Qualification)Qualification: - 8th , 10th, 12th Pass & aboveSA , CSA , Office Assistant, Electrician, Mechanical & Technical operator, Tag Boy , Food Counter , Luggage Counter , Front Desk, Helper, Loader, Security Supervise, Driver, Floor In-charge, Computer Operator, Air Ticket In-Charge, Cabin Crew, etcOther Facilities: Accommodation + Meal + Medical Facility + ESI. Working Area ;- Office + Outlet + Field..Available Job Location : Delhi, Patna, Darbhanga, Lucknow, Varanasi, Kanpur, Ranchi, Deoghar, Kolkata, Bhubaneswar, Bhopal, Indore.Facility : - Cab + Meal + Leaving + P.F + Medical Insurance + ESI facilities + 8 Hour duty Time + 5 days working + Over Time.
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Customer Care Customer Retention Customer Management Basic Computers Good Communication
Hiring for 21 Customer Support Coordinator Jobs in Kolkata,Bhubaneswar,Patna,Bardhaman,Medinipur,Khordha,Chuttu, Ranchi,Durgapur,Darjeeling,Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma with Good knowledge in Customer Care,Customer Retention,Customer Management,Basic Computers,Good Communication etc.
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