78

Customer Relationship Manager 12th Pass Jobs in Delhi

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  • 0 - 1 yrs
  • 12.0 Lac/Yr
  • Rithala Delhi
Customer Relationship Management Lead Generation and Follow-Ups Sales Executive
As a Sales Executive, you will play a crucial role in driving business growth through various sales activities. Your primary responsibilities will include:- Promoting products and services: Actively engage with potential clients to communicate the benefits and features of our offerings.- Generating new leads: Utilize various strategies to identify and attract potential customers to expand our client base.- Handling customer inquiries: Address any questions or concerns from customers promptly and professionally to ensure a positive experience.- Building strong client relationships: Develop meaningful connections with clients to foster loyalty and repeated business.- Achieving sales targets: Work diligently to meet and exceed established sales goals, contributing to the overall success of the team.- Supporting marketing activities: Collaborate with the marketing team to execute campaigns that enhance brand visibility and customer engagement.To succeed in this role, you should possess the following skills and qualifications:- A minimum of 10th pass education is required.- No prior sales experience is necessary, making this an excellent opportunity for new entrants in the sales field.- Strong communication skills are essential for effective customer engagement.- Ability to work independently and as part of a team.- Proficiency in using basic office software and devices.- A valid vehicle licence is advantageous for potential fieldwork.This is a full-time position based in Rithala, and you will be expected to work from the office.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Data Management Microsoft Office Microsoft Word Internet Clerical Work Hindi Typing Receptionist Activities English Typing Excel Sheet Internet Browsing Basic Computers Computer Skills Online Data Entry Computer Operations Typing Typing Skills Data Entry Good Cumunication Customer Relationship General Administration Telephone Handling Convincing Power Office Work Front Office Front Desk Outbound Calls Inbound Calls Customer Communication
We are looking for a dedicated Office Receptionist who will be the first point of contact for our company. This full-time position allows you to work from home and is suitable for individuals with 0 to 2 years of experience.nnKey Responsibilities:nn- Greeting Visitors: Welcome guests in a friendly manner, providing them with necessary information and guiding them as needed.n- Handling Calls: Manage incoming calls, directing them to the appropriate personnel while ensuring clear and professional communication.n- Managing Emails: Respond promptly to emails, ensuring all inquiries and requests are addressed in a timely manner.n- Organizing Appointments: Schedule meetings and maintain calendars to ensure efficient time management for the team.n- Administrative Support: Assist with basic administrative tasks, such as filing, data entry, and maintaining office records.nnRequired Skills and Expectations:nnCandidates should have a minimum of a 12th-grade education and possess excellent communication skills, both written and verbal. Strong organizational abilities and attention to detail are essential. Proficiency in using computers and office software is expected. The ideal candidate will demonstrate a friendly demeanor, patience, and a willingness to assist others. Flexibility to manage multiple tasks efficiently and the ability to work independently in a remote setting are also important for success in this role.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Customer Relationship Air Ticketing Ticket Booking Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent Airline Operations Assistant Aviation Executive Flight Booking Executive Airline Helpdesk Executive Passenger Handling Executive Airport Manager
We are looking for an Airport Ticketing Executive based in Delhi, who will assist passengers with ticketing and check-in procedures. This role is suitable for candidates with 0 to 5 years of experience and requires at least a 10th-grade education. nnKey Responsibilities:nn- Ticketing Assistance: You will provide support to passengers in purchasing tickets, handling inquiries, and processing transactions effectively.n n- Check-In Procedures: Your role will involve guiding passengers through the check-in process, ensuring they have a smooth experience from arrival to departure.n n- Customer Service: You will respond to customer inquiries and resolve any issues related to bookings, refunds, or flight changes, maintaining a high level of service quality.n n- Documentation Verification: You will be responsible for verifying passenger documents and ensuring compliance with airline regulations.nnRequired Skills and Expectations:nnCandidates must possess strong communication skills to interact confidently with passengers and a customer-first attitude to address their needs effectively. Attention to detail is crucial for accurate ticketing and documentation. Familiarity with ticketing software or systems is an asset, but not mandatory. A team-oriented mindset and adaptability in a fast-paced environment are essential to succeed in this role. Additionally, punctuality and a professional appearance are expected while working in the office.
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  • Fresher
  • Laxmi Nagar Delhi
Customer Relationship Customer Service Customer Care Outbound Calling Customer Handling Customer Management International BPO Cold Calling Customer Communication Customer Support Call Center
URGENT HIRING: 100% Work From Home Opportunity with Instamart! Remote Bhoomi Consultancy lekar aaya hai ek aur behtareen Work From Home job opportunity freshers aur experienced dono candidates ke liye! Agar aap ghar baithe ek stable process mein kaam karna chahte hain, toh turant apply karein. Job Details & Process:* Role / Process: Instamart Chat Support (90% Chat + 10% Calling)* Location: 100% Work From Home (Pan India)* Salary: 13,000 (Fixed In-Hand)* Batch Starts: Upcoming Monday Work Schedule:* Shift: 8 Hours Rotational Shift + 1 Hour Break* Working Days: 6 Days Working 1 Rotational Week Off* Training: 15 Days Structured Training Provided System / Technical Requirements:* Operating System: Windows 10 Pro* Processor: Intel Core i3 / i5 Processor* RAM: Minimum 8 GB RAM* Stable Internet / Wi-Fi Connection Key Benefits:* 100% Work From Home comfort* Stable process with career growth* Supportive management and training team* Immediate Joining - Limited Seats How to Apply?Interested candidates apna updated resume turant WhatsApp par share karein ya direct update channel join karein:* WhatsApp Contact: +91 7000426326* Direct Updates Channel: https://whatsapp.com/channel/0029VbC1onl6hENwbXlAr01D(Message format: Interested for Instamart WFH along with your resume)#WorkFromHome #WorkFromHomeJobs #RemoteJobs #RemoteWork #WFHIndia #Instamart #SwiggyInstamart #ChatProcess #NonVoiceJobs #VoiceProcess #CustomerSupport #CustomerServiceJobs #BPOJobs #Recruitment #RemoteBhoomi #RemoteBhoomiConsultancy #FresherJobs #FreshersHiring #ExperiencedHiring #ImmediateJoining #JobSearch #HiringNow #UrgentHiring #JobAlert #PartTimeJobs #FullTimeJobs #MadhyaPradeshJobs #MPJobs #BhopalJobs #IndoreJobs #JabalpurJobs #DelhiJobs #NoidaJobs #GurgaonJobs #BangaloreJobs #HyderabadJobs #MumbaiJobs #PuneJobs #JobsInIndia #GharSeKaam
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Laxmi Nagar Delhi
Team Collaboration Presentation Skills Communication Skills Time Management Team Management Leadership Skills Customer Relationship Management Problem Solving
We are looking for a Management Trainee in Marketing to join our team in Laxmi Nagar, Delhi. This is a full-time position ideal for recent graduates or individuals with minimal experience who are eager to learn and grow in the marketing field.nnKey Responsibilities:nn- Market Research: Assist in gathering and analyzing information about market trends and competitor activities to identify new opportunities.n n- Campaign Support: Help in planning and executing marketing campaigns, ensuring all materials are prepared and distributed appropriately.nn- Reporting: Contribute to the preparation of regular reports on marketing activities, helping to track campaign performance and suggest improvements.nn- Collaboration: Work closely with team members from different departments to support various marketing initiatives and ensure alignment with company goals.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess strong communication skills. A willingness to learn and adapt is essential, as is a positive attitude towards teamwork. Basic knowledge of marketing principles and familiarity with social media platforms will be advantageous. Self-motivation and the ability to manage multiple tasks in a dynamic environment will contribute to your success in this role.
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Office Assistant - Full Time - Freshers

Aakanksha Personnel Network

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Female
  • Peera Garhi Delhi
Tally Microsoft Excel Microsoft Word Internet Basic Computers Typing Clerical Work Data Management Customer Relationship Microsoft Office Receptionist Activities MS Office Data Entry Office Work Open Minded Presentable Pleasant Personality Extrovert
We are seeking a dedicated Office Assistant to join our team in Peera Garhi, Delhi. This role is suitable for candidates with minimal experience, specifically female applicants who have completed their 12th grade.The Office Assistant will be responsible for various office tasks, including maintaining office files and records, both manually and electronically. You will assist with day-to-day accounting tasks using Tally, as well as manage data in MS Excel and MS Word. Additional responsibilities may include bank reconciliation and other miscellaneous tasks as required.Ideal candidates should possess strong organizational skills, attention to detail, and basic knowledge of accounting principles. Proficiency in Tally, MS Excel, and MS Word is crucial for success in this role. Moreover, candidates should be able to manage time effectively and demonstrate a willingness to learn and adapt to new challenges.This is a full-time position that requires working from the office. We are looking for a reliable team member who is ready to contribute to our daily operations and grow within the company. If you are enthusiastic about assisting in an office environment and meet the set qualifications, we encourage you to apply for this opportunity.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Badarpur Delhi
Customer Relationship Community Development Communication System Time Management
We are looking for a dedicated Back Office Manager in Badarpur, Delhi, to help ensure our operations run smoothly. This is an excellent opportunity for individuals with 0-1 year of experience who want to grow their skills in an office environment.Key Responsibilities:1. Data Management: Organize and maintain important records and files, ensuring all information is accurate and up-to-date.2. Support Teams: Assist other departments by providing necessary information and resources, facilitating effective communication among team members.3. Office Administration: Handle basic administrative tasks such as scheduling meetings, managing supplies, and ensuring the office environment is organized.4. Customer Interaction: Respond to inquiries and provide support to clients or customers, ensuring a positive experience and addressing any issues that arise.Required Skills and Expectations:Candidates should have a minimum education of 10th grade and possess strong communication and interpersonal skills. Attention to detail is crucial, as the role involves managing various documents and data. Basic computer skills, including familiarity with software like Microsoft Office, will be beneficial. A proactive attitude, willingness to learn, and the ability to work collaboratively in a team are essential for success in this role. We are looking for someone who can commit to a full-time position and work from our office regularly.
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  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Delhi
Communication Skills Management Skills Customer Relationship Time Management Lead Generation Lead Management Leadership
We are looking for a motivated Sales Manager to join our team. This part-time position allows you to work from home, making it easy to balance your work and personal life. Ideal candidates will have up to 3 years of experience in sales and a minimum education of 12th grade.Key responsibilities include:1. Lead Generation: Identify and reach out to potential customers through various channels including social media and networking platforms.2. Sales Presentations: Create and deliver engaging presentations to showcase our products or services to prospective clients.3. Client Relationship Management: Build and maintain strong relationships with clients to understand their needs and provide excellent customer service.4. Sales Tracking and Reporting: Monitor sales activities and results, preparing regular reports to evaluate performance and strategize accordingly.Required skills and expectations:Candidates should possess strong communication and interpersonal skills, enabling effective interaction with clients and team members. Basic knowledge of sales techniques and enthusiasm for driving results will be essential. Self-motivation and the ability to work independently are crucial, as this role is remote. Time management skills are important to balance multiple tasks efficiently. You should be comfortable using digital tools for communication and tracking sales activities. While prior sales experience is beneficial, candidates with a strong willingness to learn and grow in this role are encouraged to apply.
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Jobs by Popular Location

  • Fresher
  • 1.3 Lac/Yr
  • Delhi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center Inbound Process Inbound Calls Inbound Calling Inbound Voice Process Domestic BPO Domestic Calling Domestic Voice Process Domestic Call Center Calling Executive
We are looking for a motivated and enthusiastic female candidate for the Customer Care Executive position. As a fresher, you will have the opportunity to develop your skills while providing excellent service to our customers. This is a full-time work-from-home job based in Delhi. Key Responsibilities:- Respond to Customer Inquiries: You will be the first point of contact for customers, addressing their questions and concerns through phone, email, or chat.- Provide Information About Products: It is essential to understand our products and services so you can provide accurate information and assist customers in making informed choices.- Resolve Customer Complaints: You will proactively listen to and resolve customer issues, ensuring their satisfaction and maintaining a positive company image.- Maintain Customer Records: Accurate and organized record-keeping is important. You will update customer information in our database to ensure seamless service.- Collaborate with Team Members: Teamwork is key in a customer care role. You will work closely with your colleagues to share insights and solutions for common customer issues.Required Skills and Expectations:- A minimum education level of 12th pass is necessary for this position.- Excellent communication skills in English, both written and verbal, are essential to clearly convey information and assist customers.- You should possess good listening skills to fully understand customer concerns and provide effective solutions.- Basic computer skills, including familiarity with email and chat software, are required for accurate communication.- A positive attitude and a willingness to learn are crucial for success in this role, as you will be representing the company to our valued customers.
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  • 1 - 2 yrs
  • 2.8 Lac/Yr
  • Vasant Kunj Delhi
Guest Services Guest Handling Good Communication Skills Client Servicing Management Skills Customer Relationship
Welcoming guests and providing excellent customer service* Assisting customers with ticketing, seating & inquiries* Handling food & beverage counter operations* Maintaining cleanliness and hygiene standards inside the cinema* Managing crowd during movie shows* Ensuring smooth guest experience throughout their visit
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  • 1 yrs
  • 6.0 Lac/Yr
  • Delhi
Foreign Languages Geographical Knowledge Cultural Awareness Multitasking Abilities Product Knowledge Problem-Solving Travel Industry Knowledge Time Management Computer Proficiency Communication Skills Client Relationship Management Teamwork Reservation Systems Sales Techniques Customer Service Market Research Negotiation Skills Attention to Detail Adaptability Interpersonal Skills
We are seeking an enthusiastic International Travel Sales Executive to join our team in Delhi. This role is ideal for individuals passionate about travel and customer service, helping clients plan their dream trips abroad.Key responsibilities include:- Client Engagement: Meet and interact with clients to understand their travel needs, preferences, and budget constraints, ensuring personalized service.- Travel Planning: Assist clients in selecting travel destinations, accommodations, and activities by providing expert advice and tailored suggestions that fit their interests.- Sales Management: Promote and sell various travel packages, deals, and services, aiming to meet or exceed sales goals each month.- Booking Coordination: Handle all aspects of travel bookings, including flights, hotels, and transportation, ensuring accuracy and timely confirmation.- Customer Support: Provide ongoing support before, during, and after travel, addressing any issues or concerns clients may have.To succeed in this role, candidates should possess strong communication and interpersonal skills. A good understanding of travel destinations and a keen eye for detail are essential. Candidates must be comfortable working in an office environment and should demonstrate a commitment to providing exceptional service. A positive attitude, ability to work in a fast-paced setting, and a passion for travel are highly valued. Additionally, candidates should be able to work collaboratively with team members to achieve common goals.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Female
  • Najafgarh Delhi
Lead Generation Cold Calling Communication Skills Customer Relationship Management Negotiation Presentation Skills Convincing Power
Job Description:Job Title: Business Development Representative (Cold Calling & Lead Generation)Company: Ekta Group
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Office Assistant Fresher (Female)

Social Emerger Web Solution

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • New Delhi
Customer Relationship Microsoft Excel Data Management Microsoft Word Basic Computers Data Entry Followups
We are looking for a dedicated Office Assistant to support our team in New Delhi. The ideal candidate will be a recent school graduate with a positive attitude and eagerness to learn. This position is a full-time role, and the assistant will work from the office.Key Responsibilities:- Manage Phone Calls: Answer incoming calls and direct them to the appropriate staff, ensuring smooth communication within the office.- Maintain Files and Documents: Organize and update physical and digital files, making it easy to access important information when needed.- Assist with Scheduling: Help in coordinating meetings and appointments for team members, ensuring that everyone stays organized and on track.- Support Office Operations: Provide general administrative support, such as typing, data entry, and preparing documents, thereby keeping daily operations running smoothly.- Handle Supplies: Monitor and restock office supplies, ensuring that all necessary materials are readily available for the team.Required skills and expectations include:- Candidates should be female and have completed at least the 12th grade.- Strong organizational skills and attention to detail are essential for success in this role.- Excellent verbal and written communication skills are important for effective interaction with colleagues and clients.- The candidate should be a quick learner, comfortable using basic office software, and willing to adapt to new challenges.- A friendly demeanor and the ability to work well in a team environment are crucial for fostering a positive office atmosphere.
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  • 0 - 6 yrs
  • Delhi
Customer Relationship Channel Sales Retail Sales Marketing Communication Direct Sales Lead Generation Technical Sales Management Skills Corporate Sales b2c Marketing
We are looking for a motivated and enthusiastic Field Sales Executive to join our team in Delhi. This role is ideal for candidates with 0 to 6 years of experience and a background of at least a 10th-grade education. Key Responsibilities:- Client Acquisition: Identify and approach potential customers to promote products or services, helping to expand our client base.- Sales Presentation: Effectively communicate the benefits and features of products to clients during face-to-face meetings, improving their understanding and interest.- Market Research: Gather information on market trends, competitors, and customer preferences to help shape sales strategies and improve performance.- Relationship Building: Establish and maintain strong relationships with clients to encourage repeat business and referrals, which are crucial for sales growth.- Sales Reporting: Track and report daily sales activities, leads, and outcomes to provide regular updates to management, ensuring transparency and accountability.Required Skills and Expectations:- Strong communication skills are essential to articulate product benefits clearly and build rapport with clients.- A proactive approach to identifying customer needs and addressing them effectively can significantly impact sales success.- Basic computer skills will be helpful for reporting and managing data related to sales activities.- A positive attitude and resilience are important for overcoming challenges and maintaining motivation in a competitive sales environment.- Candidates must be willing to travel within the region for client meetings, as face-to-face interaction is a key element of the role.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Female
  • Chattarpur Delhi
Corporate Sales Customer Relationship Leadership
We are a reputed Corporate Gifting Company. So need a Sales Manager to grow our Buisness.
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12th Pass Freshers For Relationship Manager

Hedwig Financial Services Pvt Ltd

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Female
  • Subhash Nagar Delhi
Sales Cold Calling Customer Relationship Team Management Skills
As a Relationship Manager, you will play a crucial role in maintaining and enhancing our relationships with clients. Your primary goal will be to ensure client satisfaction and support their needs. Key Responsibilities:- Client Engagement: Reach out to clients regularly to understand their needs and concerns, ensuring they feel valued and supported.- Problem-Solving: Address any client queries and issues promptly, providing effective solutions to create a positive experience.- Relationship Building: Foster long-term relationships with clients by maintaining open communication and building trust over time.- Feedback Collection: Gather client feedback on services and products to help the company improve offerings and tailor them to client needs.- Reporting: Prepare regular reports on client interactions and outcomes, helping the management understand client trends and preferences.Required Skills and Expectations:- Strong interpersonal skills are essential for effective communication and relationship building with clients.- Excellent problem-solving abilities to address client concerns quickly and effectively.- A positive attitude and willingness to learn, as you will be working in a dynamic environment.- Basic computer skills for maintaining records and reports.- A motivated individual who is proactive and takes initiative to engage with clients.This role is ideal for recent school graduates seeking to start their careers in client relations. Your ability to work in a team and demonstrate empathy towards clients will contribute significantly to your success in this position.
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  • 1 - 2 yrs
  • 0.9 Lac/Yr
  • Lajpat Nagar Delhi
Excellent Communication and Interpersonal Customer Care Associate Strong Problem-solving and Negotiation Skills Analytical Ability BPO Training Customer Calling BPO Sales
Customer Relationship Manager - BPO Calling Staff Wanted at Siyaahi Kalaa Tattoos StudioLocation: Lajpat Nagar, Delhi - 110024Experience: Prior experience in BPO calling or customer service preferredJob Type: Full-timeJob Description:Siyaahi Kalaa Tattoos Studio is seeking a skilled Customer Relationship Manager to join our team. As a BPO calling staff member, you'll be responsible for managing customer inquiries, resolving issues, and driving sales growth through excellent communication and relationship-building skills.Key Skills:- Excellent communication and interpersonal skills- Proficiency in Hindi and English languages- Prior experience in BPO calling or customer service- Strong problem-solving and negotiation skills- Ability to work in a fast-paced environmentResponsibilities:- Handle customer inquiries and resolve issues via phone and email- Meet sales targets and promote studio services- Build strong relationships with clients and partners- Collaborate with team members to achieve business goalsWhat We Offer:- Competitive salary and incentives- Opportunities for growth and professional development- Dynamic work environment with a passionate teamIf you're a motivated and customer-focused individual looking for a challenging role, contact us to join our team!Contact Info:Siyaahi Kalaa Tattoos StudioM/55, basement, Vinoba Puri, Block M, Lajpat Nagar II, Lajpat Nagar, New Delhi, Delhi 110024Apply Now!
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  • 1 - 2 yrs
  • Shalimar Bagh Delhi
Insurance Insurance Sales Policy Issuance Lead Generation Negotiation Skills Nbfc Customer Relationship Customer Service Sales Convincing Power Cold Calling Interpersonal Skills
We are looking for the experienced Sales Executive to join our team and foster strong relationships with our clients, understand their needs, and provide tailored solutions. Location will be Delhi.Responsibilities:- Build and maintain strong relationships with the potential clients- Understand client needs and provide customized solutions- Identify new business opportunities and generate leads- Meet sales and relationship management targetsRequirements:- 2+ years of experience in Sales or Insurance Industry- Should be from NBFC or Insurance background - Good communication and interpersonal skills- Strong understanding of insurance products and services- Proven track record of meeting sales targetsWhat We Offer:- Competitive salary- Opportunities for career growth and development- Dynamic work environment with a focus on innovation
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  • 0 - 4 yrs
  • 7.0 Lac/Yr
  • Delhi
Customer Relationship Management Skills Direct Sales Agency Sales b2c Marketing Field Sales
Job Title: Sales Executive (Full-Time)Company: Shree Ganesh AgencyIndustry: Website & Digital ServicesJob Type: Full-TimeWork Mode: Field / Remote (as applicable)Job DescriptionWe are hiring full-time Sales Executives to promote and sell professional website solutions to businesses. The role involves meeting business owners, understanding their requirements, presenting suitable website packages, and closing sales.Products to SellBusiness websitesBooking / order system websitesE-commerce websites with payment integrationPricing StructureBusiness websites starting from 20,000Booking / order system websites: 25,000E-commerce websites with payment integration: 35,000Salary & PerformanceAnnual CTC: 4,50,000 7,50,000Salary is performance-linkedMinimum target: 20 orders per monthHigher performance may lead to higher annual earningsKey ResponsibilitiesIdentify and approach potential business clientsExplain website solutions and pricingClose deals and achieve monthly targetsMaintain client coordination until order confirmationEligibilityExperience in sales / field sales preferredStrong communication skills (Marathi / Hindi / Basic English)Confidence in dealing with business ownersSmartphone requiredLocationAny location (India)
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Relationship Manager - Delhi

Smart Manpower Service

  • 1 - 2 yrs
  • 3.5 Lac/Yr
  • Delhi
Customer Relationship Home Loan Executive Home Loans
As a Relationship Manager, you will be responsible for building and maintaining relationships with clients, understanding their needs, and offering them the best solutions. You will handle client inquiries, provide support, and ensure customer satisfaction.Key responsibilities include managing a portfolio of clients, identifying new business opportunities, and maintaining a high level of customer service. You will also be expected to meet sales targets, handle client complaints, and collaborate with other team members to ensure client satisfaction.The ideal candidate should have excellent communication and interpersonal skills, a good understanding of sales principles, and the ability to multitask. A 12th pass education and 1-2 years of experience in a similar role are required. We are looking for a male candidate who is self-motivated, customer-oriented, and able to work well under pressure.If you meet these requirements and are looking for a challenging opportunity to grow your career, we encourage you to apply for this exciting role as a Relationship Manager in Delhi, India.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management Voice Support
We are seeking a Customer Handling Executive in Delhi, India, to provide exceptional service to our clients. This full-time role is suitable for individuals with 0 to 2 years of experience, and only a 12th-grade education is required.Key Responsibilities:1. Customer Interaction: Engage with customers through various channels, including phone calls, emails, and in-person meetings, to understand and address their needs effectively.2. Problem Resolution: Identify and resolve customer issues promptly by listening actively and providing appropriate solutions or guidance.3. Product Information: Educate customers about our products and services, ensuring they have the necessary information to make informed decisions.4. Record Keeping: Maintain accurate records of customer interactions and transactions to track issues and follow up when necessary.5. Team Collaboration: Work closely with other team members and departments to ensure a seamless customer experience and share insights to improve processes.To excel in this role, candidates must possess strong communication skills and a friendly, approachable demeanor. A positive attitude and a willingness to learn are essential, as is the ability to work efficiently under pressure. Candidates should be detail-oriented and have good problem-solving skills to handle customer inquiries and complaints effectively. A basic understanding of computer skills, including familiarity with software applications, will be beneficial in managing customer information efficiently.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a Customer Care Executive to join our team in Delhi. This position is ideal for recent graduates or those with up to two years of experience in customer service and offers an opportunity to develop your skills while assisting our valued customers.Key Responsibilities: 1. Customer Support: Respond promptly to customer inquiries via phone, email, or chat, ensuring a friendly and professional interaction to resolve issues and answer questions.2. Issue Resolution: Investigate and resolve customer complaints by identifying the problem and providing timely solutions, ensuring customer satisfaction.3. Product Knowledge: Maintain up-to-date knowledge of our products and services to effectively assist customers and provide accurate information.4. Record Keeping: Document customer interactions and transactions in our database, ensuring all records are accurate and updated for future reference.5. Feedback Collection: Gather feedback from customers regarding their experiences and report this information to improve services and customer satisfaction.Required Skills and Expectations: Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers. Strong problem-solving abilities are essential for resolving issues swiftly. A basic understanding of customer service principles and practices is preferred, although training will be provided. Candidates should be patient, attentive, and able to work well in a team environment. Being detail-oriented and organized will be crucial for maintaining accurate records and ensuring high customer service standards.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Delhi
Customer Relationship Air Ticketing Ticket Booking Crowd Management Passenger Assistance Security Awareness Ticket Verification Team Coordination
We are looking for dedicated Ticket Checking Staff to join our team in Delhi. This is a full-time position suitable for candidates with up to 2 years of experience, including fresh graduates. The role involves ensuring that all passengers have valid tickets and providing excellent customer service.Key Responsibilities:- Ticket Verification: Check tickets of passengers as they board to ensure compliance with regulations and maintain organized entry.- Customer Assistance: Help passengers with any inquiries regarding ticketing and services, ensuring they have a positive experience.- Reporting Issues: Report any discrepancies or issues related to ticketing, including unauthorized passengers or lost tickets, to the appropriate authority.- Adherence to Policies: Follow company policies and safety protocols to maintain a secure and efficient environment for all travelers.Required Skills and Expectations:Candidates must have completed their 12th grade and should be comfortable interacting with the public. Strong communication skills, both verbal and written, are essential for addressing passenger questions and concerns. A keen attention to detail is required to accurately check tickets and uphold safety standards. Candidates should be flexible and able to work in a team environment. A positive attitude and a commitment to excellent customer service are crucial for success in this role. Being punctual and reliable is expected, alongside a willingness to learn and grow within the company.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Female
  • Delhi
Tally Microsoft Excel Microsoft Word Internet Basic Computers Typing Clerical Work Data Management Customer Relationship Microsoft Office Receptionist Activities MS Office Data Entry Office Work Open Minded Presentable Pleasant Personality Extrovert
Assistance in Miscellaneous Office Work.. Maintenance of Office Files and Records Manually as Well as On Computer. Assistance in Day to Day Accounting On Tally, Ms Excel, Ms Word, Bank Reconciliation and Miscellaneous Work.
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