Array ( [0] => customer-relationship-manager [1] => delhi ) Customer Relationship Manager 12th Pass Jobs in Delhi
72

Customer Relationship Manager 12th Pass Jobs in Delhi

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  • 1 - 7 yrs
  • 3.8 Lac/Yr
  • Delhi
Customer Support Communication Skills Customer Service Customer Handling Customer Relationship Problem Solving Customer Management
Role SummaryWe are looking for a Customer Care Executive to handle customer queries, resolve complaints,and ensure a high level of customer satisfaction. The ideal candidate will be a goodcommunicator, patient listener, and problem solver.Key Responsibilities Handle incoming calls, emails, chats, and social media queries from customers. Provide accurate product/service information and resolve customer concerns promptly. Maintain records of customer interactions and update CRM systems. Coordinate with internal teams to resolve escalated issues. Follow up with customers to ensure their concerns are resolved. Suggest process improvements to enhance customer experience.Requirements 1-2 years of experience in customer service, preferably in FMCG, D2C, or e-commerce. Excellent verbal and written communication skills in English and Hindi Strong problem-solving and interpersonal skills. Basic computer knowledge and familiarity with CRM tools.Preferred Skills Prior experience in call center/BPO/e-commerce. Knowledge of order management, returns, and refunds process. Ability to remain calm and professional under pressure.
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Office Assistant Fresher (Female)

Social Emerger Web Solution

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • New Delhi
Customer Relationship Microsoft Excel Data Management Microsoft Word Basic Computers Data Entry Followups
We are looking for a smart, organized, and proactive Female Candidate who can manage recruitment along with daily office coordination. The ideal candidate should have good communication skills, strong follow-up ability, and be capable of handling tasks independently.Key ResponsibilitiesHandle recruitment process from sourcing to onboardingPost job openings and coordinate interviewsMaintain employee records, attendance, and HR documentationTake follow-ups with team members and candidatesManage schedules, meeting notes, and daily coordinationHandle basic office administration and reporting workRequired SkillsGood communication and coordination skillsBasic knowledge of recruitment and HR processesGood command of MS Excel & MS WordStrong follow-up and multitasking abilityOrganized, responsible, and disciplined personalityShorthand/note-taking skills will be an added advantage
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  • 0 - 1 yrs
  • Punjabi Bagh Delhi
Typing Customer Focus Customer Relationship Outbound Calling Customer Service International BPO Call Center Customer Management Customer Communication
We are seeking a dedicated and motivated Customer Care Executive to join our team. This part-time position allows you to work from home, offering flexibility while providing essential support to our customers.**Key Responsibilities:**- **Responding to Customer Inquiries:** You will handle queries through phone, email, and chat, ensuring timely and accurate responses to maintain customer satisfaction.- **Providing Product Information:** You will help customers understand our products and services, guiding them through features and benefits to enhance their experience.- **Resolving Issues:** When customers face challenges, you will work to resolve their issues efficiently, ensuring their concerns are addressed promptly.- **Maintaining Customer Records:** You will keep accurate logs of customer interactions and transactions, contributing to the smooth operation of our customer service.- **Gathering Feedback:** Youll collect customer feedback to help improve products and services, making sure that we meet our customers' needs effectively.**Required Skills and Expectations:**To succeed in this role, candidates should have excellent communication skills, both written and verbal, to interact effectively with customers. A friendly and patient attitude is essential, as you will be working to ensure customer satisfaction. Basic computer skills are required, as you will use various software to track and manage customer interactions. Attention to detail is necessary for keeping accurate records. Previous experience in customer service is a plus but not mandatory, making this a great opportunity for recent school graduates. Flexibility and a strong commitment to meeting customer needs are crucial in this position.
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  • 0 - 6 yrs
  • Delhi
Customer Relationship Channel Sales Retail Sales Marketing Communication Direct Sales Lead Generation Technical Sales Management Skills Corporate Sales b2c Marketing
We are looking for a motivated and enthusiastic Field Sales Executive to join our team in Delhi. This role is ideal for candidates with 0 to 6 years of experience and a background of at least a 10th-grade education. **Key Responsibilities:**- **Client Acquisition**: Identify and approach potential customers to promote products or services, helping to expand our client base.- **Sales Presentation**: Effectively communicate the benefits and features of products to clients during face-to-face meetings, improving their understanding and interest.- **Market Research**: Gather information on market trends, competitors, and customer preferences to help shape sales strategies and improve performance.- **Relationship Building**: Establish and maintain strong relationships with clients to encourage repeat business and referrals, which are crucial for sales growth.- **Sales Reporting**: Track and report daily sales activities, leads, and outcomes to provide regular updates to management, ensuring transparency and accountability.**Required Skills and Expectations:**- Strong communication skills are essential to articulate product benefits clearly and build rapport with clients.- A proactive approach to identifying customer needs and addressing them effectively can significantly impact sales success.- Basic computer skills will be helpful for reporting and managing data related to sales activities.- A positive attitude and resilience are important for overcoming challenges and maintaining motivation in a competitive sales environment.- Candidates must be willing to travel within the region for client meetings, as face-to-face interaction is a key element of the role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and maintaining a positive relationship with our clients. Your primary responsibilities will include:- **Responding to Customer Inquiries**: You will handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and professionally.- **Providing Information**: You are expected to give accurate information about our products and services, helping customers make informed decisions.- **Managing Complaints**: You will listen to customer complaints or issues, assist them in finding solutions, and ensure that they feel valued and heard.- **Updating Customer Records**: Your role will involve maintaining and updating customer information in our database, ensuring accuracy and confidentiality.- **Collaborating with Team Members**: You will work closely with your team to share insights and feedback that can improve customer service and operational efficiency.To succeed in this role, you should have excellent communication skills, both verbal and written, allowing you to interact effectively with customers. A calm and patient demeanor is essential, especially when dealing with unhappy customers. Proficiency in basic computer skills and the ability to learn new software systems quickly are important. Ideally, you should be detail-oriented and capable of multitasking to handle various customer queries efficiently. Previous experience is a plus but not necessary, as we welcome candidates with a willingness to learn and grow in a customer-focused environment.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Female
  • Chattarpur Delhi
Corporate Sales Customer Relationship Leadership
We are a reputed Corporate Gifting Company. So need a Sales Manager to grow our Buisness.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Customer Relationship Air Ticketing Ticket Booking Air Ticketing Officer Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Operation Ground Handling Airport Ground Airlines Ground Airport Manager Supervisor Shift Engineering Executive
As an Airport Ticketing Staff member, your main role will be to assist travelers with ticket purchases and provide excellent customer service at the airport. You will work directly with passengers in a busy environment, ensuring smooth check-in processes and accurate ticketing.**Key Responsibilities:**- **Ticket Sales:** Assist customers in purchasing tickets for flights, providing accurate information about fares and flight schedules.- **Check-in Assistance:** Help passengers with the check-in process, ensuring they have the necessary documents and their baggage is properly tagged.- **Customer support:** Answer questions from travelers regarding flight details, baggage policies, and travel regulations effectively.- **Problem Resolution:** Address any issues or complaints from passengers, working to resolve them quickly and professionally.- **Record Keeping:** Maintain accurate records of ticket sales and passenger information to ensure smooth operations and compliance with airline regulations.**Required Skills and Expectations:**A successful candidate will have excellent communication skills to interact positively with customers. Attention to detail is essential for managing ticketing tasks and ensuring accuracy. You should be comfortable working in a fast-paced environment and able to handle pressure. Basic computer skills are necessary for operating ticketing software and managing bookings. A friendly, approachable demeanor will help create a welcoming atmosphere for passengers. Prior experience is not mandatory, making this a great entry-level opportunity for those interested in the aviation industry.
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12th Pass Freshers For Relationship Manager

Hedwig Financial Services Pvt Ltd

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Female
  • Subhash Nagar Delhi
Sales Cold Calling Customer Relationship Team Management Skills
As a Relationship Manager, you will play a crucial role in maintaining and enhancing our relationships with clients. Your primary goal will be to ensure client satisfaction and support their needs. **Key Responsibilities:**- **Client Engagement:** Reach out to clients regularly to understand their needs and concerns, ensuring they feel valued and supported.- **Problem-Solving:** Address any client queries and issues promptly, providing effective solutions to create a positive experience.- **Relationship Building:** Foster long-term relationships with clients by maintaining open communication and building trust over time.- **Feedback Collection:** Gather client feedback on services and products to help the company improve offerings and tailor them to client needs.- **Reporting:** Prepare regular reports on client interactions and outcomes, helping the management understand client trends and preferences.**Required Skills and Expectations:**- Strong interpersonal skills are essential for effective communication and relationship building with clients.- Excellent problem-solving abilities to address client concerns quickly and effectively.- A positive attitude and willingness to learn, as you will be working in a dynamic environment.- Basic computer skills for maintaining records and reports.- A motivated individual who is proactive and takes initiative to engage with clients.This role is ideal for recent school graduates seeking to start their careers in client relations. Your ability to work in a team and demonstrate empathy towards clients will contribute significantly to your success in this position.
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Jobs by Popular Location

  • 1 - 2 yrs
  • 0.9 Lac/Yr
  • Lajpat Nagar Delhi
Excellent Communication and Interpersonal Customer Care Associate Strong Problem-solving and Negotiation Skills Analytical Ability BPO Training Customer Calling BPO Sales
Customer Relationship Manager - BPO Calling Staff Wanted at Siyaahi Kalaa Tattoos StudioLocation: Lajpat Nagar, Delhi - 110024Experience: Prior experience in BPO calling or customer service preferredJob Type: Full-timeJob Description:Siyaahi Kalaa Tattoos Studio is seeking a skilled Customer Relationship Manager to join our team. As a BPO calling staff member, you'll be responsible for managing customer inquiries, resolving issues, and driving sales growth through excellent communication and relationship-building skills.Key Skills:- Excellent communication and interpersonal skills- Proficiency in Hindi and English languages- Prior experience in BPO calling or customer service- Strong problem-solving and negotiation skills- Ability to work in a fast-paced environmentResponsibilities:- Handle customer inquiries and resolve issues via phone and email- Meet sales targets and promote studio services- Build strong relationships with clients and partners- Collaborate with team members to achieve business goalsWhat We Offer:- Competitive salary and incentives- Opportunities for growth and professional development- Dynamic work environment with a passionate teamIf you're a motivated and customer-focused individual looking for a challenging role, contact us to join our team!Contact Info:Siyaahi Kalaa Tattoos StudioM/55, basement, Vinoba Puri, Block M, Lajpat Nagar II, Lajpat Nagar, New Delhi, Delhi 110024Apply Now!
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  • 1 - 2 yrs
  • Shalimar Bagh Delhi
Insurance Insurance Sales Policy Issuance Lead Generation Negotiation Skills Nbfc Customer Relationship Customer Service Sales Convincing Power Cold Calling Interpersonal Skills
We are looking for the experienced Sales Executive to join our team and foster strong relationships with our clients, understand their needs, and provide tailored solutions. Location will be Delhi.Responsibilities:- Build and maintain strong relationships with the potential clients- Understand client needs and provide customized solutions- Identify new business opportunities and generate leads- Meet sales and relationship management targetsRequirements:- 2+ years of experience in Sales or Insurance Industry- Should be from NBFC or Insurance background - Good communication and interpersonal skills- Strong understanding of insurance products and services- Proven track record of meeting sales targetsWhat We Offer:- Competitive salary- Opportunities for career growth and development- Dynamic work environment with a focus on innovation
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  • 0 - 4 yrs
  • 7.0 Lac/Yr
  • Delhi
Customer Relationship Management Skills Direct Sales Agency Sales b2c Marketing Field Sales
Job Title: Sales Executive (Full-Time)Company: Shree Ganesh AgencyIndustry: Website & Digital ServicesJob Type: Full-TimeWork Mode: Field / Remote (as applicable)Job DescriptionWe are hiring full-time Sales Executives to promote and sell professional website solutions to businesses. The role involves meeting business owners, understanding their requirements, presenting suitable website packages, and closing sales.Products to SellBusiness websitesBooking / order system websitesE-commerce websites with payment integrationPricing StructureBusiness websites starting from 20,000Booking / order system websites: 25,000E-commerce websites with payment integration: 35,000Salary & PerformanceAnnual CTC: 4,50,000 7,50,000Salary is performance-linkedMinimum target: 20 orders per monthHigher performance may lead to higher annual earningsKey ResponsibilitiesIdentify and approach potential business clientsExplain website solutions and pricingClose deals and achieve monthly targetsMaintain client coordination until order confirmationEligibilityExperience in sales / field sales preferredStrong communication skills (Marathi / Hindi / Basic English)Confidence in dealing with business ownersSmartphone requiredLocationAny location (India)
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Relationship Manager - Delhi

Smart Manpower Service

  • 1 - 2 yrs
  • 3.5 Lac/Yr
  • Delhi
Customer Relationship Home Loan Executive Home Loans
As a Relationship Manager, you will be responsible for building and maintaining relationships with clients, understanding their needs, and offering them the best solutions. You will handle client inquiries, provide support, and ensure customer satisfaction.Key responsibilities include managing a portfolio of clients, identifying new business opportunities, and maintaining a high level of customer service. You will also be expected to meet sales targets, handle client complaints, and collaborate with other team members to ensure client satisfaction.The ideal candidate should have excellent communication and interpersonal skills, a good understanding of sales principles, and the ability to multitask. A 12th pass education and 1-2 years of experience in a similar role are required. We are looking for a male candidate who is self-motivated, customer-oriented, and able to work well under pressure.If you meet these requirements and are looking for a challenging opportunity to grow your career, we encourage you to apply for this exciting role as a Relationship Manager in Delhi, India.
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  • 1 - 7 yrs
  • 2.0 Lac/Yr
  • Kirti Nagar Delhi
Communication Skills Basic Computers Microsoft Office Microsoft Excel Direct Sales Customer Relationship Client Servicing Telecalling Customer Service
As a Relationships Manager in our company located in Kirti Nagar, Delhi, you will be responsible for managing and enhancing relationships with clients, stakeholders, and partners. Your key responsibilities will include building strong connections with clients, understanding their needs, and providing them with excellent customer service. You will also be expected to generate new leads, negotiate contracts, and maintain a database of contacts.The ideal candidate for this role should have at least 1-7 years of experience in a similar role and possess excellent communication and interpersonal skills. A high school diploma is required for this position. Additionally, you should be proactive, organized, and have a strong ability to problem-solve and multitask. A successful Relationships Manager will be able to work effectively in a fast-paced environment, meet targets, and contribute to the growth of the business through building and nurturing valuable relationships.
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  • 0 - 1 yrs
  • Preet Vihar Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Handling Customer Support Customer Management Cold Calling
Job Title: BPO TelecallerCompany: Hindusthan Wellness Pvt. Ltd.Location: Preet Vihar, DelhiSalary: 12,000 15,000 (In-Hand)Job RoleMake outbound calls to customersExplain health check-up packages and servicesHandle basic customer queriesMaintain call records and follow-upsSupport team in achieving targetsRequirements12th Pass / GraduateGood communication in Hindi (Basic English preferred)Freshers & Experienced both can applyJob TypeFull TimeDay ShiftContact / Apply
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  • 0 - 1 yrs
  • Krishna Nagar Delhi
Barista Customer Management Management Skills Customer Relationship
Infuso is a coffee cart where we deal with freshly brewed coffees and shakes starting with cart we will be expanding our business into cafes. Barista training will be provided
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  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Dwarka Delhi
Customer Relationship Customer Service Customer Handling
Looking CRO for Helios and world of Titan. Candidate should have experience in relevant field.
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  • 1 - 3 yrs
  • 1.5 Lac/Yr
  • Shalimar Bagh Delhi
Customer Relationship Microsoft Excel Microsoft Word Internal Communication General Office Management Communication System English Language Customer Calling Computer Skills Followups Email Writing Quick Learner Communication Skills Mutual Funds Stock Market
The Back Office Assistant will support the day-to-day administrative, documentation, and operational tasks of the organization. The role requires attention to detail, good communication skills, and the ability to manage multiple responsibilities efficiently. This position ensures smooth internal operations and supports various departments as needed.
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  • Fresher
  • 2.0 Lac/Yr
  • Female
  • Delhi
Customer Relationship Communication System English Language Customer Calling Microsoft Excel Microsoft Word Internal Communication General Office Management Computer Skills Back Office Sales Email Writing Quick Learner Communication Skills Followups
We are looking for 1 Back Office Assistant Post in Delhi with deep knowledge in Customer Relationship, Communication System, English Language, Customer Calling, Microsoft Excel, Microsoft Word, Internal Communication, General Office Management, Computer Skills, Back Office Sales, Email Writing, Quick Learner, Communication Skills, Followups and you need to stay in office. Required Educational Qualification is : 10th Pass
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  • 5 yrs
  • Civil Lines Delhi
Customer Relationship Officer CRM Sales Documentation Skills Reporting Skills
Data entry, transcript, BPO
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Customer Relationship Excel Customer Management Customer Service Customer Care Customer Handling BPO Voice Domestic BPO Customer Support Good Communication Skills Hindi BPO Chat Support Telephone Handling
Those who want a work from home job from Pan India can apply for this job role which is zomato customer support process voice and non-voiceRotational shiftFull time jobMinimum qualification 12th passWork from home Fixed salaryNo target
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Data Management Time Management Staff Management Community Development Organizational Management Communication System Public Speaking Call Center Computer Operations Recruitment Development Proficiency in English Communication Skills
We are looking for a dedicated Back Office Officer in Delhi with 0 to 2 years of experience. This full-time role involves supporting various administrative and operational tasks within the office.The key responsibilities include:- **Data Entry:** Accurately inputting information into computer systems and databases, ensuring data is correct and up to date.- **Record Maintenance:** Organizing and maintaining physical and digital files to ensure easy access and retrieval of documents when needed.- **Customer Support:** Assisting customers and clients via phone or email, providing them with information and resolving basic queries.- **Report Generation:** Preparing simple reports and summaries of data to assist in decision-making processes.- **Administrative Tasks:** Supporting day-to-day office operations by handling incoming calls, scheduling appointments, and managing correspondence.Candidates should possess strong attention to detail and excellent organizational skills. Good communication skills, both verbal and written, are essential for effective interaction with colleagues and customers. Familiarity with basic computer applications, including word processing and spreadsheets, is expected. We seek team players who can adapt quickly to changes and work efficiently under pressure. A positive attitude and willingness to learn will help you succeed in this role.
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
A Customer Care Executive is responsible for handling customer inquiries, resolving customer issues, and providing excellent customer service. The main responsibilities include answering incoming calls, making outbound calls, responding to emails, and providing support to customers through various communication channels. Skills required for a Customer Care Executive include:1. Customer Relationship Management: Building and maintaining positive relationships with customers to ensure satisfaction and loyalty.2. Outbound Calling: Making proactive calls to customers for sales, follow-ups, and feedback.
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management Cold Calling Customer Communication Call Center
Job Openings for 808 Customer Care Executive Jobs for Freshers in Delhi, Gurgaon, Chandigarh, Jalandhar, Amritsar, Lucknow, Gwalior, Patna, Bhopal, Alwar, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Customer Relationship, Outbound Calling, Customer Care, Customer Service, Customer Support, Customer Handling, Customer Management, Cold Calling, Customer Communication, Call Center etc.
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  • 0 - 5 yrs
  • 8.0 Lac/Yr
  • Delhi
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive Airport Ticketing Staff
As an Airport Customer Service Associate, you will be responsible for providing exceptional customer service to passengers at the Delhi airport. Your key responsibilities include assisting passengers with check-in, boarding, and baggage handling. You will also address customer inquiries and resolve any issues in a timely and professional manner. Additionally, you will collaborate with other airport staff to ensure a smooth and efficient travel experience for all passengers. The ideal candidate for this role should have excellent communication and interpersonal skills, with the ability to remain calm and patient under pressure. A high school diploma or equivalent is required, and previous customer service experience is preferred but not mandatory. You should be detail-oriented, organized, and able to work well in a fast-paced environment. Flexibility in working hours is essential, as this role may require evening, weekend, or holiday shifts. If you are passionate about providing exceptional customer service and enjoy working in a dynamic airport environment, we encourage you to apply for this exciting opportunity.
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