Customer Relationship Manager 12th Pass Jobs in Chennai

As an Air Cargo Executive, you will play a vital role in ensuring the smooth transportation of goods by air. Your primary responsibilities include managing cargo logistics and coordinating between various departments.- **Cargo Booking and Coordination**: You will be responsible for processing cargo bookings, ensuring all necessary documentation is completed accurately. This includes liaising with customers and handling their inquiries.- **Documentation Management**: You will manage all shipping documents, such as air waybills and customs declarations, to ensure compliance with regulations and facilitate the timely movement of cargo.- **Tracking Shipments**: You will track cargo shipments and provide customers with updates on their status, helping to resolve any issues that may arise during transit.- **Customer Interaction**: Building relationships with clients is essential. You will work closely with customers to understand their needs and deliver excellent service.- **Problem Solving**: You should be prepared to address any operational issues that may occur during the shipping process, working effectively to find solutions quickly.To succeed in this role, you should possess strong communication and organizational skills. Attention to detail is vital to ensure all processes run smoothly and accurately. Basic knowledge of air cargo operations and customs regulations is beneficial but not mandatory. A willingness to learn and adapt in a fast-paced environment is expected. A positive attitude and teamwork spirit will help in collaborating with colleagues and delivering exceptional service.

As an Airport Ticketing Executive, you will play a crucial role in managing the ticketing process for passengers traveling through the airport. This full-time position is located in Chennai and is suitable for candidates with 0 to 6 years of experience. A minimum education of 12th standard is required.**Key Responsibilities:**- **Ticket Booking and Reservations:** Assist passengers in booking their tickets, ensuring all details are correct and providing clear information on fare options.- **Customer Service:** Offer excellent customer service by addressing inquiries, resolving issues, and providing helpful information to travelers.- **Payment Handling:** Process payments for ticket bookings accurately and efficiently, ensuring compliance with company policies.- **Documentation Management:** Maintain accurate records of ticket transactions and manage documentation related to bookings and passenger information.- **Coordination with Airlines:** Work closely with various airlines to confirm flight availability and resolve any discrepancies in bookings.- **Customer Follow-Up:** Contact passengers about reminders and changes regarding their bookings, enhancing overall customer experience.**Required Skills and Expectations:**Candidates must have strong communication skills to interact well with customers and colleagues. A good understanding of computer systems and familiarity with ticketing software is essential. Attention to detail is crucial to avoid errors in bookings, and candidates should possess problem-solving abilities to effectively handle customer concerns. Adaptability and a positive attitude toward working in a fast-paced environment will enhance success in this role. Basic knowledge of airline operations can be an advantage, though not mandatory.

We are looking for 30 Vacancy for AO and CS Ground Staff in Airport Posts in Bangalore, Chennai, Hyderabad, Guntur, Trivandrum/Thiruvananthapuram, Thrissur, Surat, Jammu, Bhubaneswar, Guwahati, with deep knowledge in Customer Relationship, Airport Passenger Service Associate, Airline Customer Service, Flight Attendant, Flight Supervisor, Guest Service Officer, Airport Operation, Airport Cargo, Airport Ramp, Airport Executive and Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.B.A, B.Com, B.Ed, BAMS, Bachelor of Hotel Management