Array ( [0] => customer-operations [1] => navi-mumbai ) Customer Operations Fresher Jobs in Navi Mumbai | Latest Vacancies
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Customer Operations Fresher Jobs in Navi Mumbai

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  • Fresher
  • 3.8 Lac/Yr
  • Navi Mumbai
Customer Care Cons Customer Guidance BPO Operations Domestic BPO Chat Support Chat Process
We are looking for a dedicated Customer Service Associate to join our team. In this role, you will be the primary point of contact for our customers, helping them with their inquiries and ensuring a positive experience.**Key Responsibilities:**- **Assist Customers:** Respond to customer queries through various channels like email, chat, or phone, providing timely and accurate information.- **Resolve Issues:** Identify and resolve customer problems effectively, ensuring quick solutions and customer satisfaction.- **Maintain Records:** Keep detailed records of customer interactions and transactions, which helps in tracking customer feedback and improving services.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions.- **Collaborate with Team:** Work closely with other team members to improve processes and share insights to enhance customer support.**Required Skills and Expectations:**- Excellent communication skills are essential for effectively engaging with customers and understanding their needs.- A positive attitude and a willingness to help are important, as you will be working with a variety of customers.- Basic computer skills including familiarity with email and chat software are necessary for managing customer inquiries.- As a fresher, a strong eagerness to learn and adapt quickly is valued, as this role will help you develop important customer service skills.- You should be self-motivated and capable of managing your time effectively while working from home.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Vashi Navi Mumbai
Good Communication Skills Handling Customer Queries Organizational Skills Problem Solving Basic Computers Attention to Detail Time Management Positive Attitude Adaptability Customer Care Customer Support Operations Customer Support Voice Process
We're also hiring for a Customer Service Coordinator role! In this role, you-ll:Engage with customers to understand their needs and explain our services.Coordinate with technicians/vendors for timely service delivery.Resolve customer queries professionally and promptly.Maintain accurate service records for seamless operations.Join us to deliver exceptional service and grow your career with Easy Services!
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  • Fresher
  • 2.3 Lac/Yr
  • Navi Mumbai
Customer Care Cons Domestic BPO BPO Non Voice BPO Operations Chat Support
Qualification:Minimum HSC (12th pass) is required. Candidates with higher education are also welcome. Language Requirement:You must have good English communication skills both speaking and understanding. This is important for handling customer queries and daily tasks. Work Shifts:Full-Time (FT): 9 hours per dayPart-Time (PT): 5 hours per dayShifts will be rotational, which means your shift timing may change as per the companys schedule. Weekly Off:You will get 1 weekly off, and this will also be rotational, not fixed on a specific day (like Sunday). The off day will change depending on the roster.
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Navi Mumbai
Sales Communication Call Center Operations Customer Support
Job DetailsLocation: 13th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall,, Opp. Vashi Station Vashi, , Navi Mumbai- , 400705Employment Type: Permanent Employment (Full-time)Work Type: on-siteNo of Openings: 10Created At: 11 September 2025Updated At: 30 September 2025Salary: ,INR 12000 - 20000 / monthlyApplication Deadline: Not specifiedDescription:Unit Sales Manager Retention (Renewal)Company: ICICI Lombard General Insurance Company Ltd.Location: 13th Floor, Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall, Opp. Vashi Station, Vashi, Navi Mumbai 400705Job Type: Full-time (Work from Office)Vacancies: 50About the RoleICICI Lombard is looking for enthusiastic and driven Unit Sales Managers Retention (Renewal) for its Mumbai Contact Centre. In this role, you will be responsible for managing customer renewals, retaining clients, and delivering superior customer service through voice-based interactions.Key ResponsibilitiesHandle customer calls related to policy renewals and retention.Ensure timely follow-up with existing customers for policy continuation.Deliver high-quality customer service while focusing on renewals.Maintain strong communication in both English and Hindi.Address customer queries effectively and resolve issues promptly.Achieve renewal targets and ensure customer satisfaction.Participate in mock calls and demonstrate product understanding.Qualifications & Skills RequiredEducation: Graduate (Full-time/Part-time).Experience: 0-2+ years (Freshers welcome).Strong verbal communication in English & Hindi.Clear thought process and understanding of call centre operations.Knowledge of customer service & sales skills.Ability to explain: Why ICICI Lombard, What is Customer Service, and What qualities are needed for Customer Care Executives.Work EnvironmentWorking Days: 5 days a week.Week Off: 2 days (rotational).Shift Timings: Fixed shift, 9:30 AM 7:00 PM.Process: Voice-only (No transport provided).Salary & BenefitsFresher CTC: 1.75 LPA (Approx. 12,500 in-hand/month).Experienced CTC (02+ years): Up to 2.50 LPA (Approx. 18,000 in-hand/month).Attractive performance-based incentives.Skills:SalesCommunication00Experience: Not specifiedQualification Requirements: Graduation (10 + 2 + 3)About the CompanyName: ICICI LombardAddress:Area: Opp. Vashi Station Vashi,City: Navi Mumbai-Pincode: 400705Street: 13th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall,Location Link: View on MapHiring Need: Immediate
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  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Ghansoli Navi Mumbai
Any Skill Outbound Calling BPO Operations Customer Care Outbound Sales BPO Sales BPO Domestic BPO
We are Hiring Jobs like , Telecaller , Sales , Customer Service ,Collection , Share Market , Lead Generation
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Outbound Calling Customer Care BPO Operations BPO Voice International BPO BPO Sales International Voice Process International Voice Call Center Chat Support Good Communication Skills Telecaller Telecalling Executive International BPO Voice Process Inbound Calls Outbound Calls Telesales Representative Handling Customer Queries Complaint Handling Inbound Calling BPO Telecaller
we are hiring for International Bpo Executive Location -Thane, Ghansoli, Turbhe , Airoli
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Back Office Executive

Kuber Placements

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Ghansoli Navi Mumbai
Back Office Processing Coordination Skills Back End Processing MS Office Word Basic Computers Computer Operations Backend Process Backend Typing Skills Basic Computer Skills Data Entry Customer Care
Back office executives should have strong organizational skills, attention to detail, and the ability to work collaboratively with various departments. They should also be proficient in office software and data management tools.
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Customer Handeling Customer Service Customer Care BPO Domestic Process Voice Process Blended Process Chat and Email Process Inbound Outbound Voice Process Customer Care Cons Customer Guidance BPO Operations Domestic BPO Non Voice Process BPO Non Voic
This is bpo industry, hiring for customer care executive role,customer handeling,call center job it is.
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Jobs by Popular Location

Back Office Processing Customer Care Computer Operations MS Office Word Data Entry Backend Coordination Skills Typing Skills
Performing basic admin duties including printing, sending emails, and ordering office supplies.Maintain records of the company and should have the knowledge of Windows Paint.Previous work experience as an Office Executive.Excellent organizational skills.Knowledge of computer operating systems and MS Office software.Ability to work as part of a team.High-level written and verbal communication skills.
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  • 0 - 6 yrs
  • 2.8 Lac/Yr
  • Mahape Navi Mumbai
Communication Outbound Calling BPO Operations Customer Care Domestic BPO
Customer service executive is needed urgent bulk hiringWe are urgently hiring Customer Service Executives for bulk positions to join our growing team. As a Customer Service Executive, you will play a key role in delivering outstanding support to our customers. If you are passionate about providing excellent service and have the ability to communicate effectively, we want you on our team!Key ResponsibilitiesProvide exceptional customer service to clients via phone, email, and chat, ensuring customer satisfaction in every interaction.Resolve customer inquiries and issues promptly, maintaining a high standard of professionalism.Document all customer interactions accurately in our customer service database.Collaborate with team members to improve processes and enhance the overall customer experience.Attend training sessions to stay updated on products, services, and customer service best practices.Required QualificationsStrong communication skills in [specify language if applicable].Previous experience in customer service or related fields is a plus.Ability to work in a fast-paced call center environment.Excellent problem-solving skills and attention to detail.Willingness to work in shifts (8 AM to 5 PM or 11 AM to 8 PM).Preferred QualificationsHigh school diploma or equivalent; further education in customer service or communication is a plus.Experience in BPO or call center roles is highly desirable.Ability to work independently and as part of a team.Why Join Us?We offer competitive salaries and a supportive work environment with opportunities for growth. As a Customer Service Executive, you will be part of a vibrant team dedicated to ensuring customer satisfaction. Bus facilities are available for convenient pick-up and drop-off from the station to the office.How to ApplyIf you are ready to take on this exciting opportunity as a Customer Service Executive and be part of our urgent bulk hiring.
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Domestic BPO BPO Sales Outbound Calling Customer Care BPO Operations International BPO Outbound Sales BPO Non Voice BPO
free service call and take free consulting for bpo jobs
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Domestic BPO BPO Sales Call Center BPO Call Center BPO Telecaller BPO Customer Support Executive BPO Operations Manager Telecaller Telesales Executive
Telecaller Role and Responsibility Knowing all the details of the product or service offerings Regularly updating and obtaining the lists of individual contact details Meet and exceed sales target set by the organization Stay updated with market trends to better serve customers Identify customer needs and provide solutions through the companys products and services Build and maintain positive relationships with future prospects Bringing clarification to the progress and performance-related expectations by conducting regular meetings Conducting each function with the utmost respect, regardless of the behavior of the other Keep record of every customer interaction and sales activities Contacting current and potential clients to inform them regarding the product and service. Answering all queries and questions regarding the company and product Understanding customers requirements by asking questions and closing the deal Keeping the customer database maintained and updated Taking and processing orders accurately Preserve the companys reputation by handling grievances Facilitating companies sales by going the extra mile and meeting a sales quota Keeping a record of all the sales calls and notes of useful informationTelecaller Requirements Graduation or equivalent Priory experience working as a telecaller or in a similar role Having done a sales-related training program Knowledgeable with computers Having exposure to cultural norms and diverse viewpoints Ability to change the communication style on unusual events Excellent interpersonal, research, and record-keeping skills Having the capability to receive critics without internalizing them 1+ years of experience as a telecaller or any similar role Proven track record of successfully achieving the sales quota Efficient with English Excellent interpersonal and communication skills Excellent negotiation skills and the ability to resolve
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  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Taloja Navi Mumbai
Front Office Operations Communication Advisor Coordination Skills Guest Relations Customer Service Manager
Role: - To manage the guests at the reception or front desk by greeting them, coordinating with the concerned people for meeting and providing excellent customer service.Responsibilities: - Maintain cordial relations with customers, welcoming clients in a friendly & professional way as they walk-in & exit the sales office. Filling in the walk-ins forms of clients and ensuring all details of guests are taken on the guest information form. Assigning a sales manager as approved by the site head. Handling booked clients and concerns in a efficient and timely manner. Ensure clients are attended on time. Assist the sales team with all required documents and providing any support required. Maintain database and MIS. Maintain the marketing collaterals and all support documents at site. Regular after-sales follow-up, and handle customer grievances, complaints and claims. Handling guest complaints and concerns in an efficient and timely manner. Coordination with housekeeping and pantry and to ensure that proper hospitality services are given to the clients/visitors. Maintain the basic hygiene system at site and responsible to upkeep of the sales office for better customer experience and to ensure that the sitting arrangement in overall office premises i.e. meeting room, conference room etc. are maintained in proper order. Handling the couriers. i.e. receiving & making the courier entries & delivering them to the right person. Should work closely with the sales Maintaining the stock of Pantry and stationery, to handle admin activities for the Sales office including petty cash. Coordinating and multitasking job duties in a busy environment.Desired Profile: - Candidate should be a female with graduation in any field age between 21 to 25 years. Has at least one year experience in guest relations or customer relations. Has excellent communication skills, both verbal and written. Has excellent coordination and organizing skills.
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Hiring For Customer Service Associate

Red Hibiscus Info Solution

BPO Operations Inbound Process Customer Service Representative Customer Care Executive Email Support Chat Support Customer Service Associate
To Solve the Customer Queries Over the Call.good Communication Skillfor International Process;5 Days Working, 2 Rotational Week Offfor Domestic Process; 6 Days Working, 1 Rotational Week Off
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Customer Service Executive Male/Female Thane

Pacific Placements and Business Consultancy Pvt. Ltd.

Communication Expert Linguistics Computer Operations Database Manager Customer Service Walk in
JOB VACANCY FOR CUSTOMER SERVICE EXECUTIVE (MALE / FEMALE) AT THANE LOCATIONJob Description -We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.Roles and Responsibilities - Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting quality assurance surveys with customers and providing feedback to the staff.Possessing excellent product knowledge to enhance customer support.Maintaining a pleasant working environment for your team.Requirements - A bachelors degree in administration or a related field.A minimum of 3 years experience.Excellent interpersonal and written and oral communication skills.Ability to lead a team.Knowledge of CRM systems.Computer skills.Knowledge of mediation and conflict resolution techniques is preferable.
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  • 0 - 6 yrs
  • Navi Mumbai
Customer Care Customer Support Telecalling BPO Telesales Customer Service Operations
Job Openings for 100 Customer Service Jobs for Freshers in Navi Mumbai, having Educational qualification of : Higher Secondary,Other Bachelor Degree with Good knowledge in Customer Care, Customer Support, Telecalling BPO Telesales, Customer Service Operations, Telecalling / BPO / Telesales etc.
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Operation Executive

uFaber EduTech Pvt Ltd

Microsoft Office Communication Convincing Power Excel Customer Support Data Entry MS Office
Company Name: uFaber EduTech pvt ltdJob location: Kurla, Mumbai (WFO)Designation: Operation executiveAbout Us - Who we are ?uFaber is a well-funded EduTech startup, founded by serial entrepreneurs from IIT Bombay. Technology has changed almost every aspect of our life but the way we learn is still the same. We know that we have chosen a very complex and difficult problem to solve but if the problem is not challenging, what's the fun! We are building a team of super smart and high IQ people.We at uFaber are cruising towards a solution to the real education problem in India. We are on a mission to transform a million lives through the most personalized education experience ever delivered in the country. We have reached our first milestones by creating Asia's largest online education properties in language learning and GATE/ UPSC training and are now gearing up for the next big leap. You can be a part of this jump!Job Description: 1. Taking and making calls2. Talking to students who have purchased our product3. Consistent follow-ups via calls and email4. Keeping track of the updates and informing the teamPreferred candidates:1. Any Graduate degree2. Must have good communication and convincing skills3. Must have some basic understanding of Excel4. Customer support experience is preferred (telecalling)5. Work on data entry6. Should be computer savvy (MS office)
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Dispatch Executive

Apexpedia Solutions

  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • CBD Belapur Navi Mumbai
Dispatch Executive Outbound Calling Inbound Calls Handling Customer Relationship Executive International Marketing Executive BPO Fresher BPO Telecaller Telecalling BPO Telesales BPO Operations Business Executive Business Correspondent
Must Be Able To Communicate With International Clients Thus Need To Have Excellent English And Communication Skills.Its A Night Shift As Our Clients Are In USA And Canada.Job Profile Requires To Connect With Transport Owners, Brokers And Shippers For Moving Freight.IT IS NOT A BPO,Need Employees Who Have Will To Excel And Grow With The Company With A Long Term Vision. We Are Not Looking To Hire Short Time Employees. We Need Loyal, Long Term Dedicated Employees.Pay Will Be Increased With Time And Appropriate Incentives Will Also Be Extended After First Three Months.It's A Five-Day Work Schedule With Saturday And Sunday As Offs.Candidates Using Their Own Vehicle Preferred.
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Customer Service

Sincetele Info Solutions Pvt Ltd

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Ghansoli Navi Mumbai
Customer Care Customer Retention Telecalling BPO Telesales Customer Service Operations Telecommunication Telecaller Good English Communication Basic Communication Skills.
We Have Opening In Voice Process For Freshers As Well As Experience Person!Sincetele info solutions Pvt LtdRequirement -Fresher + ExperienceHSC Pass And AboveComfortable In English With Average Communication Skills!Job Description -ICICI Bank Credit Card Sales! Credit Card WAP Premium Process & Bajaj Collection
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Customer Service

Silver Bhoomi Enterprises

Customer Relationship Customer Care BPO Customer Service Operations
We have vacant of 50 Customer Service Jobs in Navi Mumbai for Freshers Educational Qualification : Other Bachelor Degree Skill Customer Relationship,Customer Care,BPO,Customer Service Operations etc.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Vashi Navi Mumbai
Good Communication Skills Handling Customer Queries Organizational Skills Problem Solving Basic Computers Attention to Detail Time Management Positive Attitude Adaptability Customer Care Customer Support Operations Customer Support Voice Process
We're also hiring for a Customer Service Coordinator role! In this role, youll:Engage with customers to understand their needs and explain our services.Coordinate with technicians/vendors for timely service delivery.Resolve customer queries professionally and promptly.Maintain accurate service records for seamless operations.Join us to deliver exceptional service and grow your career with Easy Services!
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