Customer Operations Fresher Jobs in Kolkata

Need male candidates for night shift 5pm to 2am, good promotion after 1 year, salary hike and carrier growth

We are looking for a Retail Sales Officer in Kolkata and Nearby Jharkhand who will be responsible for driving sales and providing excellent customer service. This is a full-time position suitable for recent graduates or those with up to three years of experience.Key Responsibilities:1. Customer Engagement: Interact with customers to understand their needs and provide tailored product recommendations, ensuring a positive shopping experience.2. Sales Promotion: Actively promote products and sales campaigns, helping to achieve daily and monthly sales targets set by the management.3. Inventory Management: Assist in maintaining stock levels by monitoring inventory and reporting any shortages or overages to management.4. Visual Merchandising: Help display products attractively to encourage sales and maintain the standard presentation of the store.5. Customer Feedback: Collect and share customer feedback with management to help improve products and service offerings.Required Skills and Expectations:- Candidates must have a graduate degree and possess strong communication skills. - A friendly and approachable demeanor is essential to foster great customer relationships.- The ability to work well in a team and adapt to a fast-paced retail environment is crucial.- Basic knowledge of sales techniques and customer service principles is preferred but not mandatory.- A proactive attitude with a willingness to learn and grow in a retail setting will greatly benefit applicants. This role is ideal for a motivated individual eager to begin their career in retail sales.

As an Airport Ramp Executive, you will play a crucial role in ensuring the smooth operation of ground services at the airport. This position involves various responsibilities, and your attention to detail will be essential to maintaining safety and efficiency.Key Responsibilities:- Loading and Unloading Luggage: Safely handle and move passengers' baggage and cargo from the aircraft to the terminal and vice versa, ensuring it is done efficiently and securely.- Assisting Aircraft Movements: Support in guiding aircraft to and from the gate, following proper signals and instructions to prevent accidents and ensure timely departures.- Pre-Flight Checks: Conduct thorough checks on the aircraft before departure, ensuring all ground equipment is operational and that safety protocols are strictly followed.- Cleaning and Maintenance: Clean and prepare the aircraft cabin and cargo area before flight, maintaining high standards of cleanliness and hygiene.- Coordinating with Team Members: Work closely with colleagues in various roles, including ground staff and flight crew, to facilitate effective communication and coordination during busy periods.Required Skills and Expectations:Candidates should possess a high school diploma or equivalent (10th Pass). While previous experience is not mandatory, a willingness to learn and adapt to the fast-paced airport environment is essential. Strong communication skills are important for effective teamwork. Candidates should be physically fit, as the role involves lifting and moving heavy items. A focus on safety and adherence to protocols is crucial for this position.

We are looking for a Back Office Executive in Kolkata who will support daily operations and ensure smooth functioning of the office. This role is suitable for fresh graduates and individuals with up to five years of experience.Key Responsibilities:1. Data Entry: Accurately input and manage data in our systems to ensure information is up-to-date and accessible.2. Documentation: Prepare and maintain important documents, files, and records, ensuring they are organized and readily retrievable.3. Communication: Assist in coordinating communication between departments and responding to inquiries, helping to facilitate effective information flow.4. Inventory Management: Monitor and record the inventory of office supplies, ensuring that necessary materials are always available and replenished as needed.5. Reporting: Generate reports related to office operations, assisting management in evaluating performance and making informed decisions.To succeed in this role, candidates should possess strong attention to detail, good organizational skills, and the ability to manage multiple tasks effectively. Proficiency in using computers and office software is essential. A collaborative spirit and willingness to learn are expected, as is a professional attitude towards work and colleagues.

As an Air Traffic Controller in Kolkata, India, you will be responsible for ensuring the safety and efficiency of aircraft movements in the airspace and at airports. This is a full-time position ideal for those with a passion for aviation and a keen eye for detail.Key Responsibilities:- Aircraft Coordination: You will monitor and direct the movement of aircraft on the ground and in the air, ensuring safe distances between planes at all times.- Communication: You will communicate clearly with pilots and other air traffic controllers using radio or visual signals, providing crucial information about weather conditions, runway status, and potential hazards.- Decision Making: Quickly assess situations and make informed decisions to resolve any conflicts or emergencies that may arise during operations.- Reports and Documentation: You will maintain accurate records of flight activities, including departure and arrival times, to support safety and regulatory compliance.Required Skills and Expectations:Candidates should possess strong communication skills to convey important information clearly and effectively. Attention to detail is essential for monitoring aircraft movements accurately. The ability to work under pressure and make quick decisions is crucial for ensuring flight safety. A basic understanding of aviation operations and the ability to work collaboratively with a team is also important. Prior experience is not necessary, but a genuine interest in air traffic management is preferred.

As a Ground Staff member, you will play an essential role in ensuring smooth airport operations and providing excellent customer service. Your responsibilities will include:- Passenger Check-in Assistance: Help passengers check in for their flights, verify their travel documents, and issue boarding passes to ensure a seamless travel experience.- Baggage Handling: Safely assist in the loading and unloading of passenger luggage, ensuring that it is properly tagged and transported to the correct destination.- Customer Service Support: Respond to customer inquiries and provide information about flights, boarding procedures, and airport services, contributing to a positive travel experience.- Safety and Security Checks: Perform necessary safety and security checks on passengers and their luggage to ensure compliance with airport regulations and standards.- Coordination with Airlines: Work closely with airline staff and other ground personnel to manage flight schedules, delays, and passenger needs effectively.To be successful in this role, you should possess the following skills and expectations:- Strong Communication Skills: Ability to interact clearly and politely with passengers and team members to facilitate effective communication.- Customer-Oriented Attitude: A friendly nature and willingness to help passengers with their queries and needs.- Teamwork Experience: Ability to work collaboratively in a team environment while maintaining a positive attitude in busy situations.- Attention to Detail: Careful observation and execution of tasks to ensure accuracy in passenger service and safety protocols.This role is open to freshers who have completed their 10th grade and are enthusiastic about building a career in the aviation industry.

As a Back Office Manager, you will play a vital role in ensuring smooth operations within our office environment. Your main focus will be on supporting the team with administrative tasks while maintaining an organized workflow.- Manage Administrative Tasks: Handle everyday administrative duties, ensuring that all paperwork and records are kept up to date and accessible.- Coordinate Office Activities: Assist in organizing office activities such as meetings, events, and schedules, making sure all necessary arrangements are made for their success.- Monitor Inventory: Keep track of office supplies and inventory, promptly ordering when necessary to avoid shortages and ensure a well-stocked office.- Support Team Communication: Facilitate communication between departments, ensuring everyone is informed about updates, changes, and important information.- Oversee Data Entry: Ensure accurate data entry into company systems, maintaining data integrity and confidentiality at all times.To be successful in this position, you should have excellent organizational skills and attention to detail. Strong communication skills are important for collaborating with colleagues and ensuring tasks are completed efficiently. Familiarity with basic computer programs, such as word processing and spreadsheet software, is beneficial. As a fresher, a positive attitude and willingness to learn will also be key traits for this role. You should be able to work effectively in a team and adapt to changing priorities within a fast-paced office environment.

We are looking for a dedicated Back Office Executive to support our daily operations and contribute to our team's efficiency. Key Responsibilities:- Data Entry: Accurately inputting data into the companys database to ensure information is current and reliable.- Documentation Management: Organizing and maintaining important documents and files, ensuring they are easily accessible for team members.- Customer Support: Assisting with customer inquiries through email or phone, providing timely and accurate information to enhance customer satisfaction.- Report Generation: Preparing regular reports based on data collected, helping management monitor performance and make informed decisions.- Inventory Management: Keeping track of office supplies and assisting in the ordering process, ensuring that the team has what it needs to operate smoothly.- Communication: Coordinating with team members and other departments to facilitate smooth operations and resolve any issues that may arise.Required Skills and Expectations:- Candidates should have completed their 12th grade and should have basic knowledge of computer operations and office software.- Strong attention to detail is necessary to ensure accuracy in data entry and document management.- Good communication skills, both verbal and written, are essential for effective interaction with clients and team members.- A proactive attitude and the ability to work independently or as part of a team are important for success in this role.- Previous experience in a back office role is a plus but not required; fresh graduates are encouraged to apply.

As a Banking KYC Executive, you will play a critical role in enhancing the bank's adherence to Know Your Customer (KYC) regulations and customer verification processes.Key Responsibilities:- Customer Verification: You will be responsible for collecting and verifying personal information and documents from customers to ensure they meet regulatory requirements.- Data Entry and Management: Accurately enter and update customer information into the bank's database, ensuring all records are complete and organized for easy retrieval.- Compliance Monitoring: Monitor and review customer accounts for compliance with KYC regulations to identify any discrepancies or red flags that require further investigation.- Customer Interaction: Engage with customers in a professional manner to clarify any missing documentation and provide guidance on the KYC process.- Reporting Issues: Report any suspicious activities or concerns to the senior management team, contributing to the security and integrity of banking operations.Required Skills and Expectations:- Attention to Detail: You must pay close attention to details to ensure accuracy in customer data verification and compliance checks.- Communication Skills: Strong verbal and written communication skills are essential for effectively interacting with customers and collaborating with team members.- Analytical Thinking: You should possess good analytical skills to assess customer information and identify potential issues.- Team Player: The ability to work well within a team environment is important, as you will collaborate with various departments to enhance service quality.- Basic Computer Skills: Proficiency in using computers and office software is required for data entry and record management.

We are looking for a motivated Back Office Executive to support our daily operations in Kolkata. This entry-level position is ideal for individuals who have recently completed their 12th grade and are eager to begin their professional journey.Key responsibilities include:- Data Entry: Accurately inputting information into our systems to maintain up-to-date records.- Documentation Management: Organizing and maintaining physical and electronic files to ensure easy access to important information.- Customer Support: Assisting clients and customers through email or phone by addressing their queries and providing information.- Reporting: Preparing daily, weekly, or monthly reports and summaries to assist management in decision-making.- Team Collaboration: Working closely with team members to ensure smooth operations and timely completion of tasks.The ideal candidate should possess the following skills and expectations:A strong attention to detail is crucial for accurate data entry and documentation. Good communication skills are needed to effectively interact with customers and colleagues. Basic computer knowledge, especially in software like MS Office, is essential. Candidates should show a willingness to learn and adapt in a fast-paced environment. Time management skills will help ensure all tasks are completed efficiently and accurately. A proactive attitude towards problem-solving is also encouraged, as it will contribute positively to team dynamics and project outcomes.

Customer care executive.

Totally back office job, Targetless job.For further details contact Mr Rahul Chatterjee (Asst Hr Manager): 9230976044

We are seeking a friendly and outgoing Airport Customer Service Associate in Kolkata. This full-time role is ideal for freshers who have completed at least 10th grade and are eager to provide excellent service to travelers.Key Responsibilities:- Check-in Assistance: Help passengers with their check-in process, ensuring they have the necessary documents and luggage tagging secured.- Boarding Support: Guide travelers to their boarding gates and provide timely updates about flight departures or delays.- Customer Queries: Address any questions or concerns from passengers about flights, airport facilities, or travel regulations, ensuring a positive experience.- Problem Resolution: Assist in resolving any issues that may arise during travel, such as missed connections or lost baggage, while maintaining a calm and professional demeanor.- Service Recovery: Handle customer complaints with empathy and provide effective solutions to enhance their journey.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to interact effectively with passengers from diverse backgrounds. A positive attitude and a team-oriented mindset are essential for fostering a welcoming environment in the airport. The ability to stay calm under pressure and manage stressful situations while ensuring customer satisfaction is crucial. Moreover, punctuality and a commitment to working flexible hours, including weekends and holidays, are expected. Ideal candidates will have a passion for travel and a desire to help others.

We are seeking a Ground Staff Supervisor in Kolkata, India, to oversee daily operations and ensure smooth functioning at our facility. This entry-level role requires a commitment to teamwork and effective communication.Key Responsibilities:1. Team Coordination: Supervise and coordinate ground staff activities to maintain efficiency. Ensure all team members understand their tasks and work together smoothly.2. Training and Support: Provide new staff with training on procedures and safety protocols. Offer guidance to improve their performance and ensure adherence to company standards.3. Monitoring Operations: Observe daily operations to identify areas for improvement. Ensure that the work environment remains organized, clean, and compliant with safety regulations.4. Customer Service: Address customer inquiries and resolve any issues. Maintain a welcoming atmosphere to ensure a positive experience for all visitors.5. Reporting: Keep accurate records of daily activities, staff performance, and any incidents that occur. Report these findings to management regularly.Required Skills and Expectations:Candidates should possess excellent communication and interpersonal skills to effectively interact with staff and customers. A high level of organization is needed to manage tasks and ensure operational efficiency. Familiarity with basic safety protocols is essential. A positive attitude and a strong work ethic are expected to foster a cooperative team environment. Prior experience is not required, making this an excellent opportunity for freshers looking to start their careers in a supportive role.

As an Airport Manager in Kolkata, you will oversee airport operations, ensuring safety, efficiency, and customer satisfaction. This entry-level role is ideal for someone eager to start their career in the aviation industry.Key Responsibilities:- Manage daily airport operations: You will coordinate various airport activities, ensuring everything runs smoothly from arrivals to departures.- Ensure safety compliance: Your role involves enforcing safety regulations to keep passengers and staff safe at all times.- Oversee customer service: You will handle passenger inquiries and concerns, ensuring a positive travel experience for everyone.- Collaborate with airlines and vendors: Building relationships with airline representatives and service providers will be essential for smooth operations.- Monitor staff performance: You will support and guide airport staff, helping them perform their duties efficiently.Required Skills and Expectations:Candidates should have strong communication skills to interact with staff, passengers, and service providers effectively. Being organized and detail-oriented is crucial for managing multiple tasks and ensuring operations run smoothly. A willingness to learn and adapt to new procedures in a fast-paced environment is important. Since you will work full-time at the office, punctuality and reliability are essential. An educational background of at least 10th pass is required, making this position accessible for entry-level applicants. Enthusiasm for the aviation industry will help you succeed in this role.

We are seeking a motivated Airlines Executive to join our team in Kolkata. This entry-level position is perfect for individuals who are looking to start their career in the aviation industry.Key Responsibilities:1. Customer Service: Assist passengers with inquiries, providing information about flight schedules, ticket bookings, and airport services to ensure a positive travel experience.2. Ticketing and Reservations: Handle ticket bookings, changes, and cancellations accurately while ensuring compliance with airline policies and procedures.3. Check-in Support: Guide passengers through the check-in process, ensuring that all necessary documents are verified and baggage is checked in securely.4. Problem Resolution: Address any issues or complaints raised by passengers promptly and efficiently, working to find suitable solutions to enhance customer satisfaction.5. Communication: Maintain clear communication with team members and airline personnel to ensure smooth operations and coordination in all customer-related processes.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to effectively interact with customers. A detail-oriented mindset is necessary for managing ticketing and reservations. Basic knowledge of the airline industry is a plus, but not mandatory. Applicants should be adaptable and able to work in a dynamic environment. A commitment to teamwork and customer satisfaction is essential for success in this role.

The Flight Supervisor is responsible for overseeing the boarding process, ensuring passengers are safely seated, and assisting cabin crew during emergencies. They must coordinate with ground staff, monitor flight schedules, and ensure all safety regulations are followed. The ideal candidate should have strong communication skills, attention to detail, and the ability to remain calm under pressure. They must also be able to work in a fast-paced environment and have the flexibility to work various shifts. Both freshers and 12th pass candidates are welcome to apply for this full-time position at Dumdum Kolkata.

A Freight Manager oversees the end-to-end transportation of goods, optimizing supply chain logistics to ensure timely, cost-effective, and compliant deliveries. Key responsibilities include negotiating carrier contracts, managing vendor relationships, tracking shipments, and implementing cost-reduction strategies. They require strong analytical skills, logistics knowledge, and leadership to manage teams and resolve shipping delays. Key Responsibilities & DutiesLogistics Coordination: Plan and execute the transportation of goods, including routing and scheduling for inbound/outbound shipments.Carrier Management: Select, evaluate, and negotiate contracts with carriers and freight forwarders to secure favorable rates and service levels.Cost Control & Efficiency: Analyze shipping data to optimize routes, reduce freight expenses, and improve operational efficiency.Compliance & Safety: Ensure compliance with all import/export regulations, safety standards, and environmental policies.Performance Monitoring: Track KPIs, monitor shipment status, and report on logistics metrics to stakeholders.Problem Resolution: Resolve issues related to damaged goods, delays, or logistical disruptions. Required Skills and QualificationsExperience: Usually requires a minimum of 5 years in logistics, supply chain management, or a related field.Education: A bachelors degree in logistics, supply chain management, or business is often preferred.Knowledge: Strong understanding of transportation methods (air, ocean, road), international shipping regulations, and inventory management.Technical Skills: Proficiency in Transportation Management Systems (TMS) and data analysis tools.Soft Skills: Excellent negotiation, communication, and leadership skills. Key Focus AreasAir Freight Manager: Focuses on urgent deliveries, airline compliance, and specialized cargo handling.Ocean Freight Manager: Focuses on international container shipping, customs compliance, and long-term freight scheduling.Transportation Manager: Focuses on fleet maintenance, driver management, and local distribution.

As a Ground Staff Supervisor, you will be responsible for overseeing the activities of ground staff at Dumdum Kolkata airport. Your key responsibilities will include managing staff schedules, monitoring performance, ensuring compliance with safety regulations, and resolving customer service issues. You will also be required to train new employees, communicate effectively with team members, and maintain a positive work environment. The ideal candidate should have strong leadership skills, excellent communication abilities, and the ability to work efficiently in a fast-paced environment. A high school diploma or equivalent is required for this position.

Join our team as an Airlines Executive in Kolkata, where you will play a vital role in ensuring smooth airline operations and excellent customer service.nnIn this position, you will engage with customers, assisting them with inquiries and bookings. You will also coordinate with various airline departments to facilitate seamless travel experiences.nnKey Responsibilities:nn- Customer Interaction: Provide assistance to customers regarding flight bookings, cancellations, and inquiries, ensuring a high level of service and satisfaction.n n- Coordination: Work with different airline departments to manage flight schedules and resolve any issues that may arise, ensuring efficient operations.nn- Administrative Tasks: Maintain and update customer records and reports to help streamline service processes and improve customer experiences.nn- Information Dissemination: Educate customers about airline policies, travel procedures, and special offers, promoting awareness and understanding.nnRequired Skills and Expectations:nnCandidates should have completed at least the 10th grade and possess strong communication skills. Being able to work well in a team and adapt to fast-paced environments is essential. You should demonstrate a willingness to learn and develop new skills related to airline operations. Attention to detail and a customer-oriented mindset are crucial in delivering outstanding service. Previous experience is not necessary, making this an excellent opportunity for recent graduates or individuals seeking to start their careers in the airline industry.