Customer Calling Jobs

Listen to customers' concerns, issues and questionsResolve customers' concerns and answer customers' questions to your best ability Maintain a positive attitude and calmly respond to customers' complaints Attract customers by promoting the product and company positively, answeringquestions andaddressing concerns as they arise Engage with customers through chat platforms in a professional and courteous manner. Respond promptly to customer inquiries, providing accurate and relevant information. Utilize pre-established scripts and guidelines to handle common inquiries andscenarios. Continuously enhance product knowledge and customer service skills through ongoingtraining. Excellent computer skills with good typing speed and toggling between windows. Proficiency in Excel and Google sheet Good Communication Skills Knowledge regarding documents like KYC, Income Proof, Caste certificates Etc Maintaining daily MIS reportsQualifications: You have scored more than 60% in 10th, 12th, Graduation. Knowledge regarding PMAY ISS scheme. Proficiency in Excel and Google sheet Good Communication Skills Knowledge regarding documents like KYC, Income Proof, Caste certificatesetc You are a confident person with a good command over English (Oral as well as written) You believe your basic aptitude is good3 You enjoy solving problems and taking on challenges and finding creative solutions to it. You don't get flustered easily. If you don't know the answer, you'll dig until you find it. You think on your feet. You like learning new things and learning quickly. And most importantly, you believe you want to make a difference in the lives of theinformal sector. If these are true to you, you'd be a good fit at SMHFC.

We are looking for a dedicated Telephone Receptionist to join our team in Gandhidham, India. In this full-time office role, you will be the first point of contact for visitors, ensuring they feel welcomed and assisted.Key responsibilities include warmly greeting visitors and assessing their needs to direct them to the appropriate person or department. You will maintain a clean and tidy reception area, stocking it with helpful materials such as brochures and magazines for visitor convenience. Handling a multi-line phone system is also essential; you will promptly answer incoming calls and forward them to the relevant extensions, ensuring effective communication within the organization.The ideal candidate should possess good communication skills, a pleasant demeanor, and the ability to multitask efficiently. As a Telephone Receptionist, being organized and detail-oriented is crucial, as is the capability to operate a multi-phone system. Additionally, you should have a friendly attitude and readiness to assist both visitors and staff.This role requires a minimum education level of 10th pass with 0 to 4 years of experience preferred. We are specifically seeking female candidates for this position. If you are a friendly individual who loves communicating with people, we encourage you to apply.

Key ResponsibilitiesCall Handling: Make outbound calls to potential/existing customers or manage inbound inquiries following standard call scripts and guidelines.Customer Support & Inquiry Handling: Resolve customer issues promptly, provide precise information regarding products, services, or account status, and escalate complex cases appropriately.Lead Generation / Sales Support: Identify sales opportunities, pitch products/services, qualify leads, and follow up with prospective clients to convert inquiries into sales.Data Entry & CRM Updates: Accurately record call details, customer feedback, resolution status, and contact information into the CRM or call logging software.Process Compliance: Strictly adhere to quality standards, call duration targets, attendance guidelines, and compliance rules.Target Achievement: Meet or exceed daily/weekly call volume targets, first-call resolution (FCR) rates, or lead generation goals.

We are looking for a Customer Support Executive to join our team in Laxmi Nagar, New Delhi. The candidate will be responsible for assisting customers and retailers, resolving queries, providing product-related support, and ensuring a smooth customer experience.Key ResponsibilitiesHandle customer and retailer queries through phone, WhatsApp, chat, and other communication channels.Understand customer issues and provide appropriate solutions.Assist customers with queries related to EMI, device management, and SKB Finsecure services.Coordinate with internal teams to resolve technical or service-related issues.Follow up on pending customer queries and ensure timely resolution.Maintain proper records of customer interactions and complaints.Explain products, features, and processes clearly to customers.Provide professional and polite communication at all times.Escalate complex issues to the appropriate department when required.Maintain a positive relationship with customers and retailers.RequirementsFreshers are welcome to apply.Good communication skills in Hindi and English.Basic computer knowledge.Comfortable using WhatsApp, email, and other communication tools.Good listening and problem-solving skills.Positive attitude and willingness to learn.Ability to handle customers professionally.Candidates should be comfortable working from the Laxmi Nagar, New Delhi office.

We are hiring Telecalling & Collection Executives for a work-from-office role in begumpet Salary: 11,000/month + performance incentives Freshers welcome 10th/12th pass. Telugu is mandatory with Hindi/English preferred. Immediate joiners with good communication skills and a target-oriented approach are encouraged to apply.

We are looking for a dedicated Customer Support Executive to join our team. This is a full-time work-from-home position located in Delhi NCR, ideal for freshers who have completed their 12th grade.The primary responsibilities include:- Responding to Customer Inquiries: You will address customer questions and concerns through various communication channels, ensuring timely and satisfactory responses.- Providing Product Information: You will help customers understand our products and services, guiding them to make informed choices based on their needs.- Maintaining Customer Records: You will keep accurate records of customer interactions, ensuring information is up-to-date and accessible for future reference.- Assisting with Problem Resolution: You will work closely with customers to identify issues and find solutions, aiming for a positive customer experience.Candidates should possess strong communication skills in both written and verbal forms. A friendly demeanor and a passion for helping others are essential. The ability to work independently and manage time effectively in a home environment is crucial for success in this role. Basic computer skills and familiarity with customer service software will be beneficial. We expect you to be proactive in learning about our products and to stay patient and professional while assisting customers. If you are eager to start your career in customer service, we encourage you to apply!

We are looking for a friendly and organized female receptionist to join our team in Muzaffarpur. This full-time position is perfect for freshers who have completed their 12th grade and are eager to start their career in a supportive environment.nnKey Responsibilities:nn1. Greeting Visitors: You will welcome guests in a warm and professional manner, making them feel comfortable and valued as they arrive.nn2. Answering Calls: As the first point of contact, you will handle phone calls, providing information and directing calls to the appropriate persons or departments as needed.nn3. Managing Appointments: You will schedule and manage appointments, ensuring that meetings run smoothly and that everyone is informed in a timely manner.nn4. Maintaining Records: Keeping accurate records and files is essential. You will assist in organizing documents and entering data to ensure information is easily accessible.nn5. Providing Support: You will help with various administrative tasks, contributing to the efficient operation of the office.nnRequired Skills and Expectations:nnCandidates should have a clear and pleasant communication style, both in speaking and writing. Good organizational skills are essential for managing multiple tasks effectively. A friendly demeanor and a positive attitude are crucial, as you will be creating the first impression for visitors. Basic computer knowledge is necessary to handle administrative tasks and maintain records efficiently. Being punctual and reliable is expected to create a productive work environment.

## Customer Care ExecutiveCompany: Comcast InfotechLocation: GCC, Greater Noida WestJob Type: Full-Time Work From OfficeSalary: 18,000 per monthProcess: Customer Care / Welcome Call ProcessTarget: No Sales Target### Job DescriptionComcast Infotech is looking for enthusiastic and customer-oriented candidates for the position of Customer Care Executive. The selected candidate will be responsible for handling customer calls, understanding their queries, providing accurate information, and ensuring a positive customer experience.### Key Responsibilities* Handle customer calls professionally and politely.* Understand customer requirements and resolve their queries.* Provide accurate information about products/services.* Maintain proper records of customer interactions.* Follow company communication and customer service guidelines.* Ensure a smooth and positive customer experience.### Requirements* Good English communication skills (speaking and understanding) are mandatory.* Basic computer knowledge is required.* Good interpersonal and customer-handling skills.* Candidates should be confident, polite, and willing to learn.* Freshers and experienced candidates both can apply.### What We Offer* Fixed monthly salary of 18,000.* Work-from-office opportunity.* Customer care/welcome call process.* No sales target.* Supportive work environment and learning opportunities.Interested candidates are invited to apply and become a part of Comcast Infotech.

MICROAI IS HIRING - CUSTOMER SUPPORT EXECUTIVE Work From Home 20,000 - 24,000/MonthMICROAI is hiring Customer Support Executives for its growing team. Both freshers and experienced candidates are welcome to apply. Job DetailsCompany: MICROAIPosition: Customer Support ExecutiveWork Mode: Work From HomeQualification: 12th Pass / GraduateExperience: Fresher / ExperiencedSalary: 20,000 - 24,000 per monthOpen Positions: Only 18Location: Remote / Work From Home Who Can Apply? 12th Pass candidates Graduates Freshers looking for their first job Candidates with customer support experience Good communication and basic computer skills preferred Candidates comfortable working from home How to ApplyInterested candidates should send their updated CV/Resume to: himanshu.micro1ai@gmail.comEmail Subject: Application - Customer Support WFH Company Website: micro1.ai Limited VacanciesOnly 18 positions available!Send your CV today and take the next step toward a Work From Home career with MICROAI. MICROAI - Work. Connect. Grow.

CRM Executive OpportunityWork profile: Telecalling & client acquisition CRM handling & follow-up KYC assistance Bank Account Opening Demat Account Credit Card Loan & Banking Consultancy Customer support & documentationInterested candidates contact karein for more details.

We are looking for a Customer Care Executive to join our team in Bangalore. The ideal candidate will have excellent communication and convincing skills, be fluent in English, Hindi, and any regional language, and possess a sales-oriented mindset. No prior experience is necessary, making this an excellent opportunity for those starting their career.Key responsibilities include effectively handling customer inquiries and providing solutions to their problems. You will be expected to meet sales targets and adopt a convincing approach to promote products or services. It will also be your responsibility to maintain positive customer relations and ensure satisfaction.To succeed in this role, you need strong communication and customer handling skills, along with the ability to work towards achieving sales targets. A convincing attitude and a proactive approach to customer service are essential. Being fluent in English and Hindi, along with proficiency in a regional language, is also important.This is a full-time office-based position. You will be required to work standard hours, with specific shift timings to be confirmed, encompassing a five-day workweek. All necessary tools and training will be provided. The work may involve use of a laptop and mobile device for daily tasks, and all candidates must possess relevant documentation as necessary. This position offers a great learning environment for new entrants to develop their careers in customer service and sales.

We are looking for a friendly and dedicated Customer Support Representative to join our team in Thousand Lights, Chennai. This is an exciting opportunity for someone who enjoys helping others and is looking to start their career in customer service.nnAs a Customer Support Representative, your main responsibilities will include assisting customers with their inquiries and issues, providing information about our products and services, and ensuring a high level of customer satisfaction. You will handle customer queries through calls, emails, or chat, and aim to resolve their concerns promptly.nnTo succeed in this role, you should have strong communication skills, a positive attitude, and the ability to listen to customers and understand their needs. Being patient and empathetic, especially in challenging situations, is crucial. You should be able to work well in a team, as collaboration with colleagues can help provide the best solutions for customers. Additionally, basic computer skills will be beneficial, as you will be navigating various software and tools while assisting customers.nnWe welcome candidates with 0 to 1 year of experience and a minimum education of 10th pass. If you are eager to learn and grow in a full-time office environment, we encourage you to apply for this opportunity to build a rewarding career in customer support.

We are seeking a motivated Business Development Executive to join our team in Patna. This is a full-time office-based role suitable for female candidates with 0 to 2 years of experience and a minimum educational qualification of 12th pass.The primary responsibility of the Business Development Executive will be to filter data from various inquiries and effectively prepare site visits. The role involves maintaining consistent communication with clients and diligently following up until the closure of inquiries, ensuring a seamless process from inquiry to completion.Key responsibilities include:- Filtering and organizing data from inquiries to identify potential leads for site visits, enhancing efficiency in operations.- Preparing site visits by coordinating schedules and ensuring all necessary documentation is ready for clients, facilitating a professional experience.- Keeping in regular communication with clients, providing updates, addressing concerns, and ensuring follow-ups are conducted to close deals effectively.Required skills and expectations for this role are:- Strong verbal and written communication skills to engage effectively with clients and colleagues.- Organizational skills to manage inquiries and follow-up tasks efficiently.- Basic computer proficiency to navigate data management and communication tools.- A proactive attitude with a customer-centric approach to ensure client satisfaction.- Ability to work collaboratively within a team environment while also being self-motivated.Candidates should be willing to work from the office with the expectation of handling travel for site visits when necessary.

*CUSTOMER SUPPORT EXECUTIVE**Location:* Kolkata*Interview Mode:* Walk-inEligibility:* GraduateSalary:**Fresher:* CTC: 18,000 Take Home: 13,000*Experienced:* CTC: 20,000 Take Home: 15,000Job Details:* Proper Day Shift Timing: 9:00 AM - 6:00 PM 6 Days Working Sunday Fixed OffRequirement:*Good communication skills and a customer-friendly attitude.*Interested candidates can share their updated CV on 9125776661 and confirm their availability for the walk-in interview.*

We are looking for a Pre-Sales Executive - Team Leader to lead the pre-sales team, manage and qualify leads, ensure effective follow-ups, coordinate site visits with the sales team, and drive lead conversions. The ideal candidate should have 3-6 years of pre-sales/inside sales experience, team-handling experience, and strong Gujarati & Hindi communication skills.Key ResponsibilitiesLead, mentor & supervise the Pre-Sales Team.Allocate leads and monitor team performance.Handle inbound & outbound calls and qualify leads.Ensure proper follow-up and lead nurturing.Schedule site visits and coordinate with the Sales Team.Track lead conversion and team performance.Handle customer queries related to projects, pricing & availability.Prepare daily/weekly/monthly MIS reports.Analyze data to improve lead conversion.Track marketing campaign effectiveness.Requirements3-6 years of experience in Pre-Sales / Inside Sales (Real Estate preferred)Team handling experience is mandatoryGujarati & Hindi - Speaking, Reading & Writing mandatoryStrong communication & interpersonal skillsGood knowledge of CRM tools & MS ExcelStrong leadership and problem-solving skillsBachelor's degree in Business Administration, Marketing, or related field

Customer Support - Part TimeWe are looking for responsible and motivated candidates for part-time Customer Support work.Responsibilities: Handle customer calls and queries Communicate professionally with customers Follow up with leads Maintain basic customer data Complete assigned daily tasksEligibility: 12th Pass / Graduate Freshers can apply Good communication skills Basic smartphone & internet knowledge Male & Female candidates can applyWork Type: Part TimeSalary: 15,000-20,000 per monthInterview: OnlineTraining: Job-related training will be provided.

We are looking for a dedicated Call Center Executive to join our team in Greater Noida. The ideal candidate should have at least 1 year of experience and a minimum education level of 12th pass. This full-time position requires working onsite at our office.Key Responsibilities:1. Customer Interaction: Engage with customers through phone calls, addressing their queries and providing accurate information about our services and products.2. Issue Resolution: Assist in resolving customer complaints effectively and efficiently, ensuring a positive experience.3. Data Entry: Maintain accurate records of customer interactions and transactions in the system to keep track of inquiries and resolutions.4. Feedback Collection: Gather customer feedback to help improve services and products, contributing to overall business growth.Required Skills and Expectations:Candidates must have excellent communication skills, with the ability to articulate clearly and listen actively. Strong problem-solving abilities are essential to address customers' needs and concerns effectively. A good command of relevant software applications and basic computer literacy is necessary for data entry tasks. Candidates should possess a positive attitude, adaptability, and a willingness to work as part of a team. Punctuality and a commitment to continuous improvement in service quality will be key to success in this role.

We are looking for a friendly and organized Front Desk Receptionist to be the first point of contact for our clients and visitors at our Gandhidham office. This is a full-time position, and we welcome candidates with 0 to 5 years of experience. Key Responsibilities:1. Greeting Visitors: You will warmly welcome visitors, clients, and guests, ensuring they feel comfortable and attended to as soon as they enter the office.2. Answering Phone Calls: You will manage phone calls efficiently by answering inquiries, directing calls to the appropriate staff, and taking messages when necessary.3. Managing Appointments: You will schedule appointments and maintain the calendar, ensuring all meetings are organized and conflicts are avoided.4. Administrative Support: You will assist with administrative tasks such as filing, data entry, and maintaining office supplies, helping to keep the office running smoothly.5. Providing Information: You will offer information about the company

We are looking for a friendly and organized female receptionist to join our team in Deoband. The ideal candidate will be the first point of contact for visitors and will play a key role in creating a welcoming atmosphere.- Greet Visitors: Welcome guests and clients warmly, ensuring they feel comfortable and attended to upon arrival.- Manage Phone Calls: Answer incoming calls professionally, directing inquiries to the appropriate departments and taking messages when necessary.- Maintain Reception Area: Keep the reception area tidy and well-organized, creating a pleasant environment for both visitors and staff.- Schedule Appointments: Assist in scheduling and coordinating appointments, ensuring that all necessary information is accurately communicated.- Handle Correspondence: Sort and distribute mail and packages, ensuring that correspondence reaches the right people in a timely manner.- Support Administrative Tasks: Assist with basic administrative tasks such as filing, data entry, and maintaining records as needed by the team.To be successful in this role, candidates should possess strong communication skills and have a friendly demeanor. Attention to detail and the ability to handle multiple tasks at once are crucial. A minimum of one year of experience in a similar role is required. Candidates should be comfortable working in an office environment and must have completed at least the 10th grade. A professional appearance and a positive attitude are essential for this position.

Key ResponsibilitiesDevelop and implement marketing strategies to increase brand awareness and lead generation.Identify and approach potential customers through various marketing and sales channels.Generate new business opportunities and maintain strong relationships with existing clients.Conduct market research to identify customer needs, industry trends, and competitor activities.Prepare and deliver presentations, proposals, and product demonstrations to clients.Achieve monthly, quarterly, and annual sales targets.Coordinate marketing campaigns including digital marketing, social media, email marketing, and promotional events.Follow up on customer inquiries and ensure high levels of customer satisfaction.Maintain accurate records of sales activities, customer interactions, and business development efforts.Prepare regular sales and marketing reports for management.

Key ResponsibilitiesWelcome and assist visitors, clients, and guests in a professional manner.Manage the reception area and maintain a clean, organized, and professional environment.Answer, screen, and forward incoming phone calls and emails.Handle inquiries and direct them to the appropriate departments or personnel.Maintain visitor records and issue visitor passes as per company procedures.Schedule meetings, appointments, and conference room bookings.Receive, sort, and distribute incoming mail, courier deliveries, and packages.Maintain office supplies inventory and coordinate replenishment when required.Provide administrative support such as data entry, filing, photocopying, and document management.Coordinate travel arrangements, accommodations, and transportation if required.Support HR and administration activities as assigned.Ensure compliance with company security and reception protocols.

We are seeking a Customer Care Executive to join our dynamic team in Nashik. This is a full-time position ideal for individuals with little to no experience who are eager to start their careers in customer service. You will be responsible for enhancing customer satisfaction by providing exceptional service.Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls and messages from customers, addressing their questions or concerns promptly and effectively.- Provide Product Information: Educate customers about our products or services, ensuring they have the necessary information to make informed decisions.- Resolve Complaints: Actively listen to customer complaints, work to understand their issues, and provide appropriate solutions in a timely manner.- Maintain Customer Records: Accurately document customer interactions and transactions in our system to ensure reliable follow-up and record-keeping.- Collaborate with Teams: Work closely with different teams to resolve customer issues and improve service delivery, providing input on customer feedback.Required Skills and Expectations:- Excellent Communication Skills: Strong verbal and written communication abilities are essential for effectively interacting with customers.- Customer-focused Mindset: A genuine desire to help and serve customers to ensure their experience is positive.- Problem-solving Abilities: Capability to think critically and address challenges creatively while remaining calm under pressure.- Basic Computer Skills: Familiarity with computers and software for documentation and communication purposes.- Team Player: Willingness to work collaboratively with others and contribute to a positive team environment. This role is a great opportunity for anyone looking to develop their career in customer service within a supportive team.