Customer Calling Jobs

We are looking for a dedicated Call Center Executive to join our team in Mumbai. This full-time position is ideal for individuals with 0 to 5 years of experience and requires at least a 12th-grade education.In this role, you will be responsible for handling customer inquiries and concerns, ensuring a high level of customer satisfaction through effective communication. Key Responsibilities include:1. Responding to Customer Queries: You will assist customers by providing information required for their inquiries, helping solve issues quickly and effectively.2. Maintaining Records: Accurately documenting customer interactions and feedback will be essential, ensuring all relevant information is recorded for future reference.3. Escalating Issues: When necessary, you will identify and escalate complex issues to appropriate teams to ensure they are resolved in a timely manner.4. Providing Excellent Service: Your primary goal will be to offer top-notch customer service, ensuring clients feel valued and supported throughout their interaction with the company.To succeed in this role, you should have strong communication skills and the ability to work effectively in a team. Being patient and empathetic towards customers is crucial for managing their needs. Basic computer skills and a willingness to learn will also be important as you navigate the various systems in place. Your positive attitude and commitment to service excellence will contribute significantly to our team's success.CALL OR WHATSAPP 8657935383.

Job OverviewJoin our BPO team as a Telecaller, engaging with customers across various sectors including sales, banking, and visa services. This is an ideal full-time opportunity for enthusiastic freshers.Key ResponsibilitiesMake outbound calls to connect with potential customers.Provide clear information and address customer inquiries.Maintain accurate records of all customer interactions.Work towards achieving daily communication and sales targets.Requirements & DetailsMinimum Qualification: 10th PassExperience Level: Fresher welcomeEnglish Fluency: Fluent English requiredSalary: ?12,000 - ?30,000 per monthWork Mode: In-Office (Full-Time)Working Hours: Monday to Saturday, 9:00 AM - 6:30 PM (Rotational Shift)Location : PAN IndiaPlease drop your cv with the role you are interest at jobsforall025@gmail.com

We are looking for a Customer Care Executive that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively scheduling meetings with our potential clients.Responsibilities:1. Manage large amounts of inbound and outbound calls in a timely manner2. Follow communication scripts when handling different topics3. Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives4. Seize opportunities to upsell products when they arise5. Build sustainable relationships and engage customers by taking the extra mile6. Keep records of all conversations in our call center database in a comprehensible way7. Frequently attend educational seminars to improve knowledge and performance level8. Meet personal/team qualitative and quantitative targetsRequirements and Skills:1. Previous experience in a customer support role2. Track record of over-achieving quota3. Strong phone and verbal communication skills along with active listening4. Familiarity with CRM systems and practices5. Customer focus and adaptability to different personality types6. Ability to multi-task, set priorities and manage time effectively7. High school degreePay: 15,000.00 - 20,000.00 per monthWork Location: Sakinaka, Mumbai, MH, India

We are seeking a dedicated Customer Care Executive to manage customer queries and assist with post-order support in our wooden furniture business. This part-time role is ideal for individuals with 0 to 5 years of experience, who reside in Bangalore, India, and can work from home.In this role, you will be expected to handle customer inquiries efficiently, providing clear information and solutions. You will also be responsible for managing customer relationships after orders are placed, ensuring satisfaction and addressing any concerns that may arise. Key responsibilities include:- Addressing customer queries: Respond to customer questions and concerns promptly to ensure a positive experience.- Post-order management: Communicate with customers after their orders, providing updates and assistance as needed.The ideal candidate will have:- Strong communication skills: The ability to communicate clearly and effectively with customers.- Problem-solving abilities: A knack for resolving issues and providing satisfactory solutions.- Basic computer skills: Familiarity with using software and online platforms to manage customer information and inquiries.This position requires a female candidate who has completed at least the 10th grade and is comfortable working from home. A laptop or mobile device with internet access is essential. Flexible working hours can be discussed, but a commitment to responding to customer needs promptly is crucial.

Company: IITPlanet.com (Powered by GSNA Education Pvt. Ltd.)Industry: EdTech / Online EducationRole: Inside Sales ExecutiveWork Mode: Work From Home (Remote)Job Type: Part-Time / Flexible WorkWork Timings: 10:00 AM to 8:00 PMGender Preference: Female candidates preferredApply At: hr@iitplanet.comRole OverviewIITPlanet.com is hiring a goal-oriented Inside Sales Executive to handle inbound and outbound lead interactions, conduct program counseling, and drive paid course enrollments. You will work remotely using company-provided quality leads to understand customer requirements, explain our educational programs, maintain consistent follow-ups, and convert prospective students/parents into enrollments.Key ResponsibilitiesLead Outreach & Engagement: Contact high-quality leads provided directly by the company via phone calls to introduce IITPlanet's courses and academic programs.Needs Assessment & Counselling: Understand customer requirements, academic goals, and student learning gaps to recommend appropriate learning solutions.Pipeline & Follow-Up Management: Maintain regular, structured follow-ups with interested prospects to guide them through the decision-making process.Conversion & Target Achievement: Convert qualified leads into confirmed bookings and paid enrollments to achieve daily, weekly, and monthly sales quotas.Lead Record Hygiene: Track call statuses, lead feedback, and follow-up schedules accurately.Candidate RequirementsLanguage Proficiency: Mandatory fluency in Telugu and English (verbal and written).Gender Preference: Female candidates preferred.Experience: Prior experience in Pre-Sales, Telecalling, Inside Sales, or EdTech/Education sales is strongly preferred. Experience in K-12 or competitive exam sales (JEE/NEET) is an added advantage.Core Skills: Excellent verbal communication, consultative selling, persuasive negotiation, and active listening skills.Mindset: High energy, target-oriented, resilient in handling objections, and self-disciplined in a remote work environment.Salary, Incentives & Earning PotentialFixed Monthly Salary: 5,000 - 10,000 per monthSales Incentives: Up to 3% commission on closed salesHigh Earning Potential: Strong performance-based incentive structure allowing high-converting candidates to significantly boost total earnings.Key BenefitsWork From Home / Fully RemoteQuality Leads ProvidedCell Phone & Internet ReimbursementsHealth Insurance & Provident Fund (PF)Paid Time Off & Paid Sick LeaveFlexible Remote Schedule within 10:00 AM - 8:00 PM windowProfessional ConductCandidates are expected to maintain professionalism, adhere strictly to pricing guidelines, and uphold student data privacy standards during all phone interactions and remote work activities.Interested candidates can share their profile/resume and contact details to:hr@iitplanet.com

Hiring for full-time and part-time positions:Back Office Executives (Female)Qualification: Graduate preferred. Basic computer knowledge and good communication skills required.

We are seeking a dedicated Customer Service Executive to join our team in Mumbai. The ideal candidate will have a strong passion for helping customers and providing excellent service. Key Responsibilities: - Responding to Customer Inquiries: Address customer questions, concerns, and requests promptly and accurately to enhance their overall experience. - Maintaining Records: Keep thorough and organized records of customer interactions and transactions to support future communications and follow-ups. - Providing Product Information: Offer detailed information about products and services, assisting customers in making informed choices to meet their needs. - Resolving Issues: Investigate and resolve customer complaints efficiently, ensuring a satisfactory outcome to build customer loyalty. - Collaborating with Team Members: Work together with other departments to address customer needs and improve service delivery.Required Skills and Expectations: Candidates must have at least 2 years of experience in customer service or a related field, paired with a graduate degree. Strong verbal and written communication skills are essential, alongside a friendly and approachable demeanor. Attention to detail and problem-solving abilities are crucial to effectively assist customers. The ability to work collaboratively within a team while maintaining a positive attitude is also important. This full-time position requires a commitment to providing exemplary service in an office environment.

We are seeking an enthusiastic Telecaller to connect with potential customers, generate leads, schedule appointments, and support the sales , premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesMake outbound calls to prospective customers and follow up on incoming inquiries.Explain the company's products and services to potential clients.Generate leads and identify customer requirements for modular kitchens, wardrobes, and interior solutions.Schedule appointments and meetings for the Business Development and Sales teams.Follow up with prospective customers regarding quotations, site visits, and ongoing inquiries.Maintain customer databases, call records, and follow-up reports.Coordinate with the sales team to ensure timely responses to customer inquiries.Achieve daily calling, lead-generation, and appointment targets.Maintain professional communication and a customer-friendly approach.Candidate RequirementsGood verbal communication skills in Hindi and English.Basic computer knowledge and familiarity with MS Excel.Confident, polite, and comfortable making outbound calls.Sales-oriented approach with good follow-up and customer-handling skills.Experience in telecalling, real estate, interior design, furniture, or home improvement will be an advantage.

Position: Telecaller / Telesales ExecutiveOpenings: Multiple (Across all locations)Work Locations: Malad, Virar, Mulund, Kalyan, and DombivliJob Type: Full-TimeSalary (In-Hand): 10,000 - 30,000 per month (Depending on interview performance, experience, and the specific process/domain)Incentives: Uncapped Performance-Based Incentives (Earn as much as you want based on conversions/targets)We are actively looking for energetic, confident, and target-driven Telecallers to join our expanding teams across Malad, Virar, Mulund, Kalyan, and Dombivli. In this role, you will act as the voice of our organization, connecting with prospective customers, pitching our products or services, managing inquiries, and converting leads into sales opportunities.Both freshers looking for a strong career start and experienced candidates from BPO, finance, real estate, or sales backgrounds are welcome to apply.

Handle incoming customer calls, emails, and inquiries professionally.Assist customers with product, service, and networking-related queries.Resolve customer complaints and provide timely solutions.Coordinate with the technical support team to address technical issues.Maintain accurate records of customer interactions and complaints.Follow up with customers to ensure their issues have been resolved.Provide information about company services, plans, and offerings.

WE ARE HIRING - SALES EXECUTIVE / SENIOR SALES EXECUTIVECompany: ASTROKAPOORLocation: Noida (On-site)Experience: 1-3 YearsSalary: Competitive Fixed Salary + Attractive IncentivesWorking Hours: 9:00 AM - 5:30 PMJob Responsibilities:Generate leads through cold calling, networking and digital outreach.Manage client relationships and understand customer requirements.Present and promote company products and services.Negotiate with clients and close sales.Achieve monthly and quarterly sales targets.Coordinate with marketing and SEO teams.Requirements:1-3 years of experience in Sales or Business Development.Excellent communication and convincing skills.Target-oriented with a positive attitude.Basic knowledge of CRM and MS Excel.Bachelor's degree in a relevant field.

As a Customer Relationship Executive, you will be pivotal in strengthening customer satisfaction and fostering relationships through effective support and sales.In this role, your key responsibilities will include managing customer inquiries, providing support, and assisting with inside sales efforts. You will engage with customers in English, Hindi, and Kannada, ensuring effective communication and addressing their needs. You will also be responsible for gathering feedback, which may help improve the service offerings.To excel in this role, certain skills and expectations are required. A minimum educational qualification of 12th pass is mandatory. You should possess excellent communication skills in English, Hindi, and Kannada to cater to diverse customer bases. A basic understanding of sales concepts and a willingness to learn are essential as this position involves inside sales. You should be comfortable working from an office located in Bangalore. The role does not require fieldwork or a driving license, but a positive attitude towards teamwork and customer service is crucial.Typically, you will work full time within a structured schedule, contributing to a vibrant work environment. Meals will be provided to support your daily needs, and joining the company can happen quickly, with potential onboarding the day after selection. This position offers a great opportunity to kickstart your career in customer support and sales.

We are looking for a Customer Service Representative in New Panvel, Navi Mumbai, to join our dynamic team. This full-time position is perfect for someone with 1 to 2 years of experience in customer service.nnAs a Customer Service Representative, your key responsibilities will include:nn- Responding to Customer Inquiries: You will answer questions and provide assistance to customers regarding our products and services, ensuring they have a positive experience.nn- Resolving Issues: You will handle and resolve any complaints or issues customers may have, demonstrating patience and empathy in every interaction.nn- Maintaining Records: You will keep accurate records of customer interactions, transactions, and suggestions for improvement, contributing to our overall service quality.nnTo succeed in this role, you should possess strong communication skills and be able to interact clearly and professionally with customers. Additionally, you should have good problem-solving abilities to effectively address customer concerns. nnWe expect you to be a team player who is willing to collaborate with colleagues to provide excellent service. Basic proficiency in using computers and CRM software is necessary to help in managing customer data efficiently. nnIf you are motivated to enhance customer satisfaction and have a passion for helping others, we encourage you to apply for this position in our office.

As an Educational Counsellor in Noida, you will play a key role in guiding students in their educational journeys. Your main focus will be on understanding their needs and helping them make informed decisions regarding their academic and career paths.Key Responsibilities:- Student Assessment: Evaluate students' strengths, interests, and educational backgrounds to provide tailored guidance.- Educational Guidance: Assist students in selecting suitable courses and institutions that align with their career goals and personal preferences.- Career Counseling: Provide support for career planning by discussing various options and helping students understand job prospects in their fields of interest.- Application Assistance: Guide students in the application process, including writing personal statements and preparing for interviews.- Workshops and Seminars: Organize and conduct workshops on topics like study skills, time management, and career development to benefit students.- Follow-up Support: Maintain relationships with students post-admission to track their progress and address any concerns they may have.Required Skills and Expectations:Candidates should have at least 2 to 5 years of experience in educational counselling or a related field. A degree such as B.B.A, B.Pharma, or B.Sc is essential, as well as a professional degree or advanced diploma. Strong communication and interpersonal skills are crucial for building trust with students. Candidates should be empathetic, patient, and capable of understanding diverse perspectives. Additionally, proficient organizational and multitasking abilities are necessary to manage multiple student cases effectively.

We are seeking a dedicated and personable Telephone Receptionist to join our team in Hisar, India. The ideal candidate will engage with prospective students and their parents, providing information about our programs.Key Responsibilities:- Make outbound calls to interested students or parents to discuss admission opportunities after receiving relevant inquiries. This involves understanding their needs and answering any questions they may have about our offerings.- Maintain a friendly and professional demeanor during all interactions to ensure a positive experience for callers.Required Skills and Expectations:- A minimum of a 12th-grade education is required for this role.- We are looking for a female candidate with strong conversational skills and a pleasant personality to effectively communicate with students and parents.- The candidate should have a good understanding of our programs to answer inquiries confidently and accurately.- Previous experience is not mandatory; candidates with 0 to 3 years of experience will be considered.- This position is full-time and requires the candidate to work from the office.Join our team and play a vital role in guiding students towards their educational goals.

Job Title: Customer Support Executive - Domestic Voice ProcessJob Type: Full-TimeExperience: Freshers and Experienced CandidatesProcess: Inbound and Outbound CallingLocation: Noida 63Salary: 15,000 to 25,000Job ResponsibilitiesHandle inbound and outbound customer calls professionally.Resolve customer queries and provide accurate information.Manage customer complaints and ensure customer satisfaction.Communicate clearly with customers in a polite and professional manner.Maintain customer records and update call details in the system.Follow company policies, processes, and quality standards.Eligibility CriteriaFreshers and experienced candidates can apply.Good communication skills are required.Basic computer knowledge is preferred.Customer-handling and problem-solving skills.Ability to manage customer queries patiently and professionally.Candidates should be comfortable with inbound and outbound calls.Skills RequiredGood verbal communication skills.Customer service and query-handling skills.Active listening and problem-solving abilities.Positive attitude and willingness to learn.BenefitsTraining will be provided to eligible freshers.Growth opportunities.

We are looking for a Customer Relationship Executive in Bangalore, India, to help build strong relationships with our customers and ensure their needs are met efficiently. The role requires a proactive individual with a passion for customer service and a commitment to enhancing customer satisfaction.nnKey Responsibilities:nn1. Customer Support: Assist customers by answering queries, providing product information, and resolving issues promptly, ensuring a positive experience with our services.nn2. Relationship Building: Foster strong relationships with clients by understanding their needs and preferences, which helps in enhancing customer loyalty and satisfaction.nn3. Feedback Collection: Gather customer feedback and insights to improve services and products, providing valuable information to the management team for strategic decisions.nn4. Database Management: Maintain accurate records of customer interactions and transactions, ensuring all information is updated in the system for future reference.nnRequired Skills:nnCandidates should possess excellent communication skills, both written and verbal, and exhibit strong problem-solving abilities. A customer-first attitude is essential, along with the capability to handle multiple tasks efficiently. Familiarity with basic computer applications is expected, given the nature of the role. nnExpectations:nnIdeal candidates should have 1-2 years of experience in customer service and should have completed at least the 12th grade. A team-oriented mindset and the ability to work in a fast-paced environment will help in achieving success in this role.

* Handle incoming grievance and support calls from users.* Understand, record and appropriately route grievances/complaints.* Provide accurate information and assistance as per defined processes/SOPs.* Coordinate with concerned officials for grievance resolution and follow-up.* Maintain call/grievance records in the designated system.* Perform basic computer and MS Office-related tasks.* Escalate unresolved or critical issues to the concerned authority.* Maintain professional and courteous communication with callers.* Perform other call-handling/support activities related to the grievance redressal system.*Required Skills:** Good verbal and interpersonal communication skills.* Good command of *Hindi and English*.* Basic computer and MS Office knowledge.* Good listening, problem-solving and coordination skills.* Ability to work as per project/operational requirements.*Experience:* Prior experience in Helpdesk/Call Centre/Customer Support in Government/PSU Grievance handling preferred

As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and maintaining positive relationships. Your primary focus will be to assist customers with their queries and provide solutions effectively. Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and professionally.- Provide Product Information: Educate customers about our products and services, ensuring they understand features, benefits, and usage.- Resolve Issues: Identify customer problems and work towards providing efficient solutions in a timely manner.- Maintain Customer Records: Update and manage customer information in our database to ensure accurate records and personalized service.- Collaborate with Teams: Work closely with other departments to address customer needs and improve service delivery.- Follow Up: Reach out to customers to ensure their issues have been resolved to their satisfaction and to gather feedback.Required Skills and Expectations:- Excellent Communication Skills: Possess strong verbal and written communication abilities to convey information clearly and professionally.- Problem-Solving Abilities: Demonstrate a proactive approach to identifying challenges and finding effective solutions.- Customer-Oriented Attitude: Exhibit a friendly and empathetic demeanor to build rapport and trust with customers.- Team Player: Be willing to collaborate with colleagues and contribute to a positive work environment.- Basic Computer Skills: Familiarity with computer systems and the ability to use customer support software is essential. Freshers are welcome to apply, and a willingness to learn and adapt is crucial for success in this role.

Job descriptionManage Post-Service Follow-up calls to check vehicle performance and service quality.Handle customer complaints, review dissatisfied cases, and coordinate swift resolutions with the Service Manager or Workshop Head.Sales Support & Revenue ContributionTeam Leadership & Process ImprovementSatish Kohli AM- HRcapitalplacement02@gmail.comP- 9891750342 WhatsApp- 7895263093

Job SummaryWe are seeking an enthusiastic Telecaller to connect with potential customers, generate leads, schedule appointments, and support the sales , premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesMake outbound calls to prospective customers and follow up on incoming inquiries.Explain the company's products and services to potential clients.Generate leads and identify customer requirements for modular kitchens, wardrobes, and interior solutions.Schedule appointments and meetings for the Business Development and Sales teams.Follow up with prospective customers regarding quotations, site visits, and ongoing inquiries.Maintain customer databases, call records, and follow-up reports.Coordinate with the sales team to ensure timely responses to customer inquiries.Achieve daily calling, lead-generation, and appointment targets.Maintain professional communication and a customer-friendly approach.Candidate RequirementsGood verbal communication skills in Hindi and English.Basic computer knowledge and familiarity with MS Excel.Confident, polite, and comfortable making outbound calls.Sales-oriented approach with good follow-up and customer-handling skills.Experience in telecalling, real estate, interior design, furniture, or home improvement will be an advantage.If you are interested please share ur cv atcapitalplacement21@gmail.comcapitalplacementservices@gmail.com9315507817

Job SummaryWe are seeking an enthusiastic Telecaller to connect with potential customers, generate leads, schedule appointments, and support the sales , premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesMake outbound calls to prospective customers and follow up on incoming inquiries.Explain the company's products and services to potential clients.Generate leads and identify customer requirements for modular kitchens, wardrobes, and interior solutions.Schedule appointments and meetings for the Business Development and Sales teams.Follow up with prospective customers regarding quotations, site visits, and ongoing inquiries.Maintain customer databases, call records, and follow-up reports.Coordinate with the sales team to ensure timely responses to customer inquiries.Achieve daily calling, lead-generation, and appointment targets.Maintain professional communication and a customer-friendly approach.Candidate RequirementsGood verbal communication skills in Hindi and English.Basic computer knowledge and familiarity with MS Excel.Confident, polite, and comfortable making outbound calls.Sales-oriented approach with good follow-up and customer-handling skills.Experience in telecalling, real estate, interior design, furniture, or home improvement will be an advantage.If you are interested please share ur cv atcapitalplacement21@gmail.comcapitalplacementservices@gmail.com9315507817

As an Educational Counsellor in Noida, you will play a key role in guiding students in their educational journeys. Your main focus will be on understanding their needs and helping them make informed decisions regarding their academic and career paths.Key Responsibilities:- Student Assessment: Evaluate students' strengths, interests, and educational backgrounds to provide tailored guidance.- Educational Guidance: Assist students in selecting suitable courses and institutions that align with their career goals and personal preferences.- Career Counseling: Provide support for career planning by discussing various options and helping students understand job prospects in their fields of interest.- Application Assistance: Guide students in the application process, including writing personal statements and preparing for interviews.- Workshops and Seminars: Organize and conduct workshops on topics like study skills, time management, and career development to benefit students.- Follow-up Support: Maintain relationships with students post-admission to track their progress and address any concerns they may have.Required Skills and Expectations:Candidates should have at least 2 to 5 years of experience in educational counselling or a related field. A degree such as B.B.A, B.Pharma, or B.Sc is essential, as well as a professional degree or advanced diploma. Strong communication and interpersonal skills are crucial for building trust with students. Candidates should be empathetic, patient, and capable of understanding diverse perspectives. Additionally, proficient organizational and multitasking abilities are necessary to manage multiple student cases effectively.Team managementOperations managementTiem management