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Customer Care Executive - Full Time - Freshers

BrightFuture RPD Hiring Solutions

  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
WE ARE HIRING - CUSTOMER SERVICE EXECUTIVE Company: Livpure Location: Gurgaon Position: Customer Service Executive Salary: 23,500 CTC Working: 6 Days Weekly Off: Sunday Fixed Off Shift: 9 AM - 9 PM Login: 9 Hours (Including 1-Hour Break) Retention Bonus: 10,000 After 3 Months Immediate Hiring! Contact: Rajan Sharma
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CRM - Mahipalpur,New Delhi

Capital Placement Services

  • 2 - 8 yrs
  • 3.5 Lac/Yr
  • Delhi NCR
CRM Calling Customer Relationship Client Servicing
Job descriptionManage Post-Service Follow-up calls to check vehicle performance and service quality.Handle customer complaints, review dissatisfied cases, and coordinate swift resolutions with the Service Manager or Workshop Head.Sales Support & Revenue ContributionTeam Leadership & Process ImprovementSatish Kohli AM- HRcapitalplacement02@gmail.comP- 9891750342 WhatsApp- 7895263093
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Female
  • Noida Sector 63
Outbound Calling Customer Care BPO Operations Domestic BPO International BPO BPO Non Voice Outbound Sales BPO Sales BPO
We are seeking a motivated and dynamic BPO Executive to join our team in Noida Sector 63. This role is ideal for recent graduates or individuals with up to one year of experience, specifically female candidates.nnKey Responsibilities:nn- Customer Support: Engage with customers to address inquiries and provide assistance, ensuring a high level of satisfaction.n- Data Entry: Accurately input customer information and maintain databases, ensuring data integrity and security.n- Communication: Maintain clear and effective communication with team members and customers, facilitating smooth operations.nnRequired Skills and Expectations:nnCandidates should possess a strong command of verbal and written communication skills, essential for interacting effectively with customers. Proficiency in basic computer skills is vital, particularly in data entry and email correspondence. The ideal candidate must be detail-oriented, able to follow instructions carefully, and exhibit a positive attitude while handling customer requests. A strong willingness to learn and adapt in a fast-paced environment is crucial. nnThis full-time position requires a dedicated individual who is eager to contribute to a team, work collaboratively, and provide exceptional service. The role is office-based, and candidates should be comfortable commuting to Noida Sector 63 for their work responsibilities.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Kukatpally Hyderabad
Customer Support Outbound Calling Customer Relationship Desktop Support Internal Communication Voice Process Inbound Outbound Sales Customer Service Inbound Voice Process Good Communication Inbound Process English Language Technical Services Customer Calling
Respond to customer questions politely and professionally.Verify customer identity before sharing confidential information.Record interactions accurately in CRM or ticketing systems.Resolve complaints within the company's service-level agreements (SLAs).Escalate complex or sensitive issues to the appropriate department.Protect customer data and maintain confidentiality.Follow company policies, applicable laws, and approved scripts.Meet performance targets such as customer satisfaction (CSAT), first-contact resolution (FCR), and response time.
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  • 1 - 4 yrs
  • 2.8 Lac/Yr
  • Delhi NCR
Customer Relationship Customer Care Customer Handling Outbound Calling Complaint Handling Complaint Management Customer Service
Handle incoming customer calls, emails, and inquiries professionally.Assist customers with product, service, and networking-related queries.Resolve customer complaints and provide timely solutions.Coordinate with the technical support team to address technical issues.Maintain accurate records of customer interactions and complaints.Follow up with customers to ensure their issues have been resolved.Provide information about company services, plans, and offerings.
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  • 1 - 2 yrs
  • 4.0 Lac/Yr
  • Noida
Cold Calling Pitch Books Customer Follow Up Communication Skill
WE ARE HIRING - SALES EXECUTIVE / SENIOR SALES EXECUTIVECompany: ASTROKAPOORLocation: Noida (On-site)Experience: 1-3 YearsSalary: Competitive Fixed Salary + Attractive IncentivesWorking Hours: 9:00 AM - 5:30 PMJob Responsibilities:Generate leads through cold calling, networking and digital outreach.Manage client relationships and understand customer requirements.Present and promote company products and services.Negotiate with clients and close sales.Achieve monthly and quarterly sales targets.Coordinate with marketing and SEO teams.Requirements:1-3 years of experience in Sales or Business Development.Excellent communication and convincing skills.Target-oriented with a positive attitude.Basic knowledge of CRM and MS Excel.Bachelor's degree in a relevant field.
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  • 1 - 3 yrs
  • 13.0 Lac/Yr
  • Gwalior
Sales Skills Empathy Flexibility Multi-Tasking Positive Attitude Product Knowledge Resilience Teamwork Technical Support Time Management Customer Service Problem Solving Conflict Resolution Computer Skills Attention to Detail Active Listening Communication Patience Adaptability Organizational Skills Customer Relationship Direct Marketing Retail Sales Corporate Sales Channel Sales Direct Sales Financial Services Sales Negotiation Skills Convincing Power Cold Calling
Customer Engagement: Greet shoppers warmly, assess their needs through active listening, and offer tailored product recommendations. Product Knowledge: Maintain deep expertise in store inventory, features, pricing, warranties, and ongoing promotions. Sales & Transactions: Process cash and card payments at the register, handle returns/exchanges, and execute upselling or cross-selling strategies. Store Operations: Restock shelves, maintain visual merchandising displays, and conduct basic inventory checks. Record Keeping: Update customer databases or CRM software with interaction logs and feedback. Target Achievement: Work toward individual and team sales quotas.
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  • 0 - 1 yrs
  • Bangalore
Outbound Calling Inbound Calls
As a Customer Relationship Executive, you will be pivotal in strengthening customer satisfaction and fostering relationships through effective support and sales.In this role, your key responsibilities will include managing customer inquiries, providing support, and assisting with inside sales efforts. You will engage with customers in English, Hindi, and Kannada, ensuring effective communication and addressing their needs. You will also be responsible for gathering feedback, which may help improve the service offerings.To excel in this role, certain skills and expectations are required. A minimum educational qualification of 12th pass is mandatory. You should possess excellent communication skills in English, Hindi, and Kannada to cater to diverse customer bases. A basic understanding of sales concepts and a willingness to learn are essential as this position involves inside sales. You should be comfortable working from an office located in Bangalore. The role does not require fieldwork or a driving license, but a positive attitude towards teamwork and customer service is crucial.Typically, you will work full time within a structured schedule, contributing to a vibrant work environment. Meals will be provided to support your daily needs, and joining the company can happen quickly, with potential onboarding the day after selection. This position offers a great opportunity to kickstart your career in customer support and sales.
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Customer Service Representative (1-2 Years)

Space India Developer and Builder

  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • New Panvel Navi Mumbai
Outbound Calling Customer Relationship Voice Process Inbound Voice Process English Language Customer Service
We are looking for a Customer Service Representative in New Panvel, Navi Mumbai, to join our dynamic team. This full-time position is perfect for someone with 1 to 2 years of experience in customer service.nnAs a Customer Service Representative, your key responsibilities will include:nn- Responding to Customer Inquiries: You will answer questions and provide assistance to customers regarding our products and services, ensuring they have a positive experience.nn- Resolving Issues: You will handle and resolve any complaints or issues customers may have, demonstrating patience and empathy in every interaction.nn- Maintaining Records: You will keep accurate records of customer interactions, transactions, and suggestions for improvement, contributing to our overall service quality.nnTo succeed in this role, you should possess strong communication skills and be able to interact clearly and professionally with customers. Additionally, you should have good problem-solving abilities to effectively address customer concerns. nnWe expect you to be a team player who is willing to collaborate with colleagues to provide excellent service. Basic proficiency in using computers and CRM software is necessary to help in managing customer data efficiently. nnIf you are motivated to enhance customer satisfaction and have a passion for helping others, we encourage you to apply for this position in our office.
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  • 2 - 5 yrs
  • 4.3 Lac/Yr
  • Noida
Marketing Communication Educational Sales Educational Counsellor Convincing Power Cold Calling Basic Computers Addmission Counsellor Admission Support Counseling Psychologist Student Counsellor Excel Report Preparation Guide Activities Excel Sheet Customer Relationship
As an Educational Counsellor in Noida, you will play a key role in guiding students in their educational journeys. Your main focus will be on understanding their needs and helping them make informed decisions regarding their academic and career paths.Key Responsibilities:- Student Assessment: Evaluate students' strengths, interests, and educational backgrounds to provide tailored guidance.- Educational Guidance: Assist students in selecting suitable courses and institutions that align with their career goals and personal preferences.- Career Counseling: Provide support for career planning by discussing various options and helping students understand job prospects in their fields of interest.- Application Assistance: Guide students in the application process, including writing personal statements and preparing for interviews.- Workshops and Seminars: Organize and conduct workshops on topics like study skills, time management, and career development to benefit students.- Follow-up Support: Maintain relationships with students post-admission to track their progress and address any concerns they may have.Required Skills and Expectations:Candidates should have at least 2 to 5 years of experience in educational counselling or a related field. A degree such as B.B.A, B.Pharma, or B.Sc is essential, as well as a professional degree or advanced diploma. Strong communication and interpersonal skills are crucial for building trust with students. Candidates should be empathetic, patient, and capable of understanding diverse perspectives. Additionally, proficient organizational and multitasking abilities are necessary to manage multiple student cases effectively.
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  • 0 - 3 yrs
  • 1.3 Lac/Yr
  • Female
  • Hisar
Dynamic Personality With Basic Conversational Skills Good Personality Receptionist Activities Customer Calling
We are seeking a dedicated and personable Telephone Receptionist to join our team in Hisar, India. The ideal candidate will engage with prospective students and their parents, providing information about our programs.Key Responsibilities:- Make outbound calls to interested students or parents to discuss admission opportunities after receiving relevant inquiries. This involves understanding their needs and answering any questions they may have about our offerings.- Maintain a friendly and professional demeanor during all interactions to ensure a positive experience for callers.Required Skills and Expectations:- A minimum of a 12th-grade education is required for this role.- We are looking for a female candidate with strong conversational skills and a pleasant personality to effectively communicate with students and parents.- The candidate should have a good understanding of our programs to answer inquiries confidently and accurately.- Previous experience is not mandatory; candidates with 0 to 3 years of experience will be considered.- This position is full-time and requires the candidate to work from the office.Join our team and play a vital role in guiding students towards their educational goals.
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Telecaller Jobs For Freshers - Noida

Vcare Call Center Pvt Ltd

  • 0 - 6 yrs
  • 3.3 Lac/Yr
  • Noida
Tele Caller Voice Process Outbound Calling Domestic BPO
Job Title: Customer Support Executive - Domestic Voice ProcessJob Type: Full-TimeExperience: Freshers and Experienced CandidatesProcess: Inbound and Outbound CallingLocation: Noida 63Salary: 15,000 to 25,000Job ResponsibilitiesHandle inbound and outbound customer calls professionally.Resolve customer queries and provide accurate information.Manage customer complaints and ensure customer satisfaction.Communicate clearly with customers in a polite and professional manner.Maintain customer records and update call details in the system.Follow company policies, processes, and quality standards.Eligibility CriteriaFreshers and experienced candidates can apply.Good communication skills are required.Basic computer knowledge is preferred.Customer-handling and problem-solving skills.Ability to manage customer queries patiently and professionally.Candidates should be comfortable with inbound and outbound calls.Skills RequiredGood verbal communication skills.Customer service and query-handling skills.Active listening and problem-solving abilities.Positive attitude and willingness to learn.BenefitsTraining will be provided to eligible freshers.Growth opportunities.
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Inside Sales Executive Jobs For B.A Freshers

Clinogenesis Research Institute

  • 0 - 2 yrs
  • Bangalore
Marketing Sales Customer Communication Inside Sales Cold Calling Negotiation Skills Client Management
Job Title: Inside Sales ExecutiveCompany: Clinogenesis Research Institute (CGRI)Location: BengaluruJob Type: Full-TimeExperience: Freshers and experienced candidates can applyJob SummaryWe are looking for a motivated and result-oriented Inside Sales Executive to connect with prospective students, explain our clinical research and life sciences training programs, and convert leads into admissions.Roles and ResponsibilitiesContact prospective students through calls, WhatsApp, and email.Explain courses, curriculum, fees, and career opportunities.Follow up with leads and convert inquiries into admissions.Maintain lead details and update the CRM or sales tracker.Understand students' requirements and recommend suitable courses.Achieve monthly sales and admission targets.Coordinate with the academic and student support teams.Maintain professional communication and build positive relationships with students.Required SkillsGood verbal communication and convincing skills.Basic knowledge of sales and customer relationship management.Ability to handle objections and follow up with leads.Basic computer knowledge and MS Office skills.Positive attitude, confidence, and willingness to learn.Kannada and English communication skills are preferred.EligibilityAny graduate can apply.Freshers are welcome.Candidates with telecalling, counselling, customer service, or sales experience will have an advantage.CompensationSalary will be based on experience, communication skills, and interview performance.
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Opening For Telecaller

Tech Earth Global Business Solution Pvt Ltd

  • 2 - 5 yrs
  • 3.0 Lac/Yr
  • Delhi
Tele Caller Cold Calling Inbound Calls Outbound Calls Customer Relationship Customer Service Customer Support Customer Handling Sales Information Technology Telesales Executive Microsoft Excel Voice Process Negotiation Skills Convincing Power
WE ARE HIRING - TELECALLER FRESHERS CAN APPLYTech Earth Global Business Solution Pvt. Ltd. is looking for enthusiastic and energetic Telecallers to join our growing team!If you have good communication skills and want to start / grow your career in a corporate environment, this is for you. Position Details:Role:Telecaller (Male / Female)Location: Work From OfficeExperience: Fresher & Experienced Both Can ApplyQualification: 12th Pass / GraduateEmployment Type: Full Time Work Schedule:Working Days: 6 Days Working (Monday to Saturday)Fixed Off: SundayShift Timing: 10:00 AM to 07:00 PM (Fixed Day Shift) Salary:Rs. 15,000 - Rs. 30,000 Per Month (Based on Interview) What We Are Looking For:- Good Communication Skills in Hindi & English- Basic Computer Knowledge (MS Excel / CRM)- Good Convincing Power & Customer Handling Skills- Punctual, Polite & Willing to Learn Attitude- Freshers with confidence to talk are highly welcome! Your Role:- Handling Inbound / Outbound calls professionally- Providing correct information about company services- Solving customer queries & doing timely follow-ups- Maintaining daily calling reports How to Apply?Interested candidates can share their CV with a brief introduction on zufishanazhar2001@gmail.com or DM me directly.Know someone who is looking for a job? Tag them or Share this post!#Hiring #TelecallerJobs #FresherJobs #WeAreHiring #JobOpening #WorkFromOffice #CustomerSupport #VoiceProcess #DelhiNCRJobs #TechEarth
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Hiring For Call Center Executive

Dishha Staffing Services Pvt Ltd

  • 0 - 6 yrs
  • Hyderabad
Outbound Calling Voice Process BPO Sales Call Center Sales Domestic BPO Customer Support
We are looking for a dedicated Call Center Executive in Hyderabad. This full-time position is suitable for both fresh graduates and those with up to six years of experience. The role focuses on delivering excellent customer service and support through effective communication.nnKey Responsibilities:nn1. Customer Support: Engage with customers via phone to address inquiries and resolve issues promptly, ensuring a positive experience.n2. Information Management: Maintain accurate records of customer interactions and transactions in the system to ensure follow-ups and track issues effectively.n3. Problem-Solving: Analyze customer concerns and provide appropriate solutions, ensuring customer satisfaction and adherence to company policies.n4. Communication: Clearly convey information regarding products and services, actively listen to customer needs, and provide informative responses.nnRequired Skills and Expectations:nnCandidates must possess excellent communication skills to interact effectively with diverse customers. A strong ability to listen, understand, and address customer concerns is essential. Proficiency in using computer systems and handling databases is required for managing customer interactions. As a Call Center Executive, you should demonstrate patience, empathy, and a proactive attitude while handling customer queries. Being a graduate is essential for this role, and a willingness to learn and adapt in a fast-paced environment will be advantageous.
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Female
  • Punit Nagar Rajkot
Customer Relationship Customer Support BPO Voice Good Communication Skills Cold Calling
K9HR SOLUTIONS, Varsha Dabhi(HR Recruiter - Mo. No. 9099970515 Email ID: hr07@K9hr.com) is looking for motivated Customer Support Executive to join our team in Punit Nagar, Rajkot. This is an excellent opportunity for female candidates who are recent postgraduates or have limited work experience to kickstart their careers in customer service.nnAs a Customer Support Executive, you will be responsible for assisting customers with their inquiries, providing product information, and resolving any issues they may encounter. Your role will be vital in ensuring customer satisfaction and maintaining a positive company image.nnKey responsibilities include:nn1. Customer Assistance: Respond promptly to customer queries via phone, email, or in person, offering solutions and guidance to enhance their experience.nn2. Issue Resolution: Identify and troubleshoot customer problems efficiently, ensuring that issues are resolved to the satisfaction of the customer.nn3. Product Knowledge: Stay updated on product features and services to provide accurate information during customer interactions.nn4. Documentation: Maintain detailed records of customer interactions and transactions, ensuring that all necessary information is accurately entered into the system.nnRequired skills and expectations include:nn- Strong communication skills, both verbal and written, to effectively engage with customers.n- A positive and friendly attitude to create a welcoming atmosphere for clients.n- Basic problem-solving abilities to identify customer needs and propose suitable solutions.n- Willingness to learn and adapt to new challenges while working in a fast-paced environment.nnThis role is full-time and requires candidates to work from the office in Rajkot. If you are passionate about customer service and eager to develop your skills, we encourage you to apply.
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  • 2 - 5 yrs
  • Dehradun
GOOD COMMUNICATION SKILLS Active Listening ACTIVE PARTIPATION SALES ORIENTED Customer Relation Executive PRESENTABLE Marketing Marketing Communication Field Sales Cold Calling
Identify and generate new business leads and sales opportunities.Visit government departments, offices, and potential clients to promote company products and services.Build and maintain strong professional relationships with government officials, purchase departments, and clients.Promote the company's products and services through direct marketing, client meetings, and follow-ups.Understand client requirements, prepare quotations, and coordinate to convert business opportunities into confirmed orders.Follow up on pending enquiries, quotations, and prospective orders to achieve sales targets.Explore new business opportunities through GeM (Government e-Marketplace) and government procurement requirements.Maintain records of client interactions, leads, meetings, and sales activities.Achieve monthly sales targets and contribute to the company's overall business growth.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Palakkad
Customer Relationship Customer Service Voice Process Inbound Customer Calling
Key Responsibilities & Duties Call Management: Manage large volumes of incoming customer calls promptly, professionally, and courteously. Query Resolution: Listen actively to understand customer issues, diagnose problems, and provide accurate, efficient solutions. Product Knowledge: Stay fully updated on company products, services, billing policies, and processing systems to address customer questions confidently. Data Logging: Record detailed, accurate summaries of customer interactions, complaints, and actions taken in the CRM database. Escalation Handling: Identify complex or high-priority issues and escalate them to the appropriate department or supervisor according to established protocols. Quality Assurance: Meet or exceed team key performance indicators (KPIs) including Average Handle Time (AHT), First Call Resolution (FCR), and Quality Assurance (QA) scores. Customer Retention: De-escalate tense situations with upset or frustrated customers through empathy, patience, and effective conflict resolution
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  • 0 - 6 yrs
  • 4.0 Lac/Yr
  • Industrial Area Phase I Panchkula
Customer Support Customer Communication Cold Calling Domestic BPO Domestic Sales
We are looking for a Customer Care Representative to join our team at Metamorf Lifesciences. This role involves managing essential data processes, ensuring accuracy, and providing administrative support. Get a salary of 12,000 - 40,000 along with career growth opportunities in a collaborative environment.Key Responsibilities:Maintain data and ensure it is accessible for seamless operations.Verify information, spot data discrepancies, and resolve them promptly.Organize and manage both digital and physical records to optimize access.Assist in various administrative functions to support department efficiency.Generate and present reports to internal teams for informed decision-making.Handle all sensitive data with strict confidentiality.Job Requirements:The minimum qualification for this role is 12th Passed and 0 - 5 years of experience. The position requires strong organizational skills, attention to detail, and the ability to handle multiple tasks.
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  • 1 - 3 yrs
  • 3.8 Lac/Yr
  • Mumbai
Customer Support Outbound Calling English Language Outbound Sales Good Communication
Job ResponsibilitiesMake outbound calls to B2B / corporate clients and introduce meal voucher and employee benefit solutions.Understand the client's business requirements and employee benefit needs.Explain the features, benefits and value proposition of meal vouchers and benefit solutions.Effectively pitch the product and generate interest among prospective corporate clients.Fix appointments / meetings with interested clients.Follow up with prospects regularly Update call details, client responses, follow-ups and appointment status in the CRM / system.Achieve daily and monthly calling, lead generation and appointment-fixing targets.Maintain professional communication and build a positive relationship with prospective clients.Coordinate with the sales team for scheduled meetings and ensure proper handover of qualified leads.
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  • 0 - 5 yrs
  • Noida Sector 3
Customer Support Customer Care Customer Handling Customer Relationship Outbound Calling Desktop Support English Language Inbound Process Inbound Voice Process Customer Calling Good Communication Internal Communication Customer Service Voice Process Technical Services Inbound Outbound Sales
HIRING ALERT Location: Noida Sector 3 Position: Customer Support Executive Salary: Up to 28,000 + Incentives Qualification: 12th Pass / GraduateExperience Requirements: Freshers - Excellent English Communication Mandatory Experienced - Conversational English Shift: Day Shift Job Type: Full-Time Freshers & Experienced Both Can Apply! Contact: Rajan Sharma 8595974460
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Customer Support Executive Fresher

BrightFuture RPD Hiring Solutions

  • 0 - 6 yrs
  • Gurgaon
Customer Support Customer Care Customer Handling Customer Relationship Outbound Calling Desktop Support Internal Communication Customer Service Voice Process Technical Services Outbound Sales English Language Inbound Process Inbound Voice Process Inbound Customer Calling Good Communication Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
HIRING ALERT - HT MEDIA Location: Gurgaon Position: Customer Support Executive Salary: Up to 28,000 + Incentives Qualification: 12th Pass / GraduateExperience Requirements: Freshers - Excellent English Communication Mandatory Experienced - Conversational English Shift: Day Shift Job Type: Full-Time Freshers & Experienced Both Can Apply! Contact: Rajan Sharma 8595974460
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Direct Walk-In For Customer Support Executive

BrightFuture RPD Hiring Solutions

  • 1 - 4 yrs
  • 4.8 Lac/Yr
  • Gurgaon Sector 20
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center Telephone Handling Domestic BPO BPO Voice Inbound Calls Chat Support Hindi BPO Good Communication Skills
URGENT HIRING - MAKEMYTRIP Position: Customer Support Executive Location: Gurgaon Sector 20 Process: Inbound / Outbound Voice Salary: Up to 20,000 CTC + Attractive Incentives Qualification: Minimum 12th PassRequirements: Excellent English & Hindi Communication Versant Score 4 or 5 Immediate Joiners Preferred Rotational Shifts 6 Days Working Rotational Week Off Contact: Rajan Sharma 8595974460
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  • 2 - 8 yrs
  • 3.0 Lac/Yr
  • Gurgaon Sector 67
Telecalling Outbound Calling Inbound Inquiry Handling Lead Generation Customer Relationship Management Sales Coordination Appointment Scheduling Customer Follow-Ups Product Promotion Sales Support Client Communication MS Excel Database Management Call Reporting Target Achievement Customer Handling Persuasion Skills Problem-Solving Time Management
Job SummaryWe are seeking an enthusiastic Telecaller to connect with potential customers, generate leads, schedule appointments, and support the sales , premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesMake outbound calls to prospective customers and follow up on incoming inquiries.Explain the company's products and services to potential clients.Generate leads and identify customer requirements for modular kitchens, wardrobes, and interior solutions.Schedule appointments and meetings for the Business Development and Sales teams.Follow up with prospective customers regarding quotations, site visits, and ongoing inquiries.Maintain customer databases, call records, and follow-up reports.Coordinate with the sales team to ensure timely responses to customer inquiries.Achieve daily calling, lead-generation, and appointment targets.Maintain professional communication and a customer-friendly approach.Candidate RequirementsGood verbal communication skills in Hindi and English.Basic computer knowledge and familiarity with MS Excel.Confident, polite, and comfortable making outbound calls.Sales-oriented approach with good follow-up and customer-handling skills.Experience in telecalling, real estate, interior design, furniture, or home improvement will be an advantage.If you are interested please share ur cv atcapitalplacement21@gmail.comcapitalplacementservices@gmail.com9315507817
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  • 2 - 8 yrs
  • 3.0 Lac/Yr
  • Gurgaon Sector 67
Telecalling Outbound Calling Inbound Inquiry Handling Lead Generation Customer Relationship Management Sales Coordination Appointment Scheduling Customer Follow-Ups Product Promotion Sales Support Client Communication MS Excel Database Management Call Reporting Target Achievement Customer Handling Persuasion Skills Problem-Solving Time Management
Job SummaryWe are seeking an enthusiastic Telecaller to connect with potential customers, generate leads, schedule appointments, and support the sales , premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesMake outbound calls to prospective customers and follow up on incoming inquiries.Explain the company's products and services to potential clients.Generate leads and identify customer requirements for modular kitchens, wardrobes, and interior solutions.Schedule appointments and meetings for the Business Development and Sales teams.Follow up with prospective customers regarding quotations, site visits, and ongoing inquiries.Maintain customer databases, call records, and follow-up reports.Coordinate with the sales team to ensure timely responses to customer inquiries.Achieve daily calling, lead-generation, and appointment targets.Maintain professional communication and a customer-friendly approach.Candidate RequirementsGood verbal communication skills in Hindi and English.Basic computer knowledge and familiarity with MS Excel.Confident, polite, and comfortable making outbound calls.Sales-oriented approach with good follow-up and customer-handling skills.Experience in telecalling, real estate, interior design, furniture, or home improvement will be an advantage.If you are interested please share ur cv atcapitalplacement21@gmail.comcapitalplacementservices@gmail.com9315507817
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  • 2 - 8 yrs
  • 3.0 Lac/Yr
  • Female
  • Gurgaon Sector 67
Telecalling Outbound Calling Inbound Inquiry Handling Lead Generation Customer Relationship Management Sales Coordination Appointment Scheduling Customer Follow-ups Product Promotion Sales Support Client Communication MS Excel Database Management Call Reporting Target Achievement Customer Handling Persuasion Skills Problem-Solving Time Management
Job SummaryWe are seeking an enthusiastic Telecaller to connect with potential customers, generate leads, schedule appointments, and support the sales , premium modular kitchen, wardrobe, furniture, and interior solutions.Key ResponsibilitiesMake outbound calls to prospective customers and follow up on incoming inquiries.Explain the company's products and services to potential clients.Generate leads and identify customer requirements for modular kitchens, wardrobes, and interior solutions.Schedule appointments and meetings for the Business Development and Sales teams.Follow up with prospective customers regarding quotations, site visits, and ongoing inquiries.Maintain customer databases, call records, and follow-up reports.Coordinate with the sales team to ensure timely responses to customer inquiries.Achieve daily calling, lead-generation, and appointment targets.Maintain professional communication and a customer-friendly approach.Candidate RequirementsGood verbal communication skills in Hindi and English.Basic computer knowledge and familiarity with MS Excel.Confident, polite, and comfortable making outbound calls.Sales-oriented approach with good follow-up and customer-handling skills.Experience in telecalling, real estate, interior design, furniture, or home improvement will be an advantage.
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  • 1 - 2 yrs
  • 2.8 Lac/Yr
  • Bangalore
English Hindi Kanada Outbound Calling Inbound Calls Sales
We are looking for a Customer Relationship Executive in Bangalore, India, to help build strong relationships with our customers and ensure their needs are met efficiently. The role requires a proactive individual with a passion for customer service and a commitment to enhancing customer satisfaction.nnKey Responsibilities:nn1. Customer Support: Assist customers by answering queries, providing product information, and resolving issues promptly, ensuring a positive experience with our services.nn2. Relationship Building: Foster strong relationships with clients by understanding their needs and preferences, which helps in enhancing customer loyalty and satisfaction.nn3. Feedback Collection: Gather customer feedback and insights to improve services and products, providing valuable information to the management team for strategic decisions.nn4. Database Management: Maintain accurate records of customer interactions and transactions, ensuring all information is updated in the system for future reference.nnRequired Skills:nnCandidates should possess excellent communication skills, both written and verbal, and exhibit strong problem-solving abilities. A customer-first attitude is essential, along with the capability to handle multiple tasks efficiently. Familiarity with basic computer applications is expected, given the nature of the role. nnExpectations:nnIdeal candidates should have 1-2 years of experience in customer service and should have completed at least the 12th grade. A team-oriented mindset and the ability to work in a fast-paced environment will help in achieving success in this role.
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Customer Care Executive - Kukatpally Hyderabad Fresher

Vtekis Consulting India Private Limited

  • Fresher
  • 2.8 Lac/Yr
  • Kukatpally Hyderabad
BPO Outbound Calling Inbound Calls Call Center Customer Handling Customer Care
As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and maintaining positive relationships. Your primary focus will be to assist customers with their queries and provide solutions effectively. Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and professionally.- Provide Product Information: Educate customers about our products and services, ensuring they understand features, benefits, and usage.- Resolve Issues: Identify customer problems and work towards providing efficient solutions in a timely manner.- Maintain Customer Records: Update and manage customer information in our database to ensure accurate records and personalized service.- Collaborate with Teams: Work closely with other departments to address customer needs and improve service delivery.- Follow Up: Reach out to customers to ensure their issues have been resolved to their satisfaction and to gather feedback.Required Skills and Expectations:- Excellent Communication Skills: Possess strong verbal and written communication abilities to convey information clearly and professionally.- Problem-Solving Abilities: Demonstrate a proactive approach to identifying challenges and finding effective solutions.- Customer-Oriented Attitude: Exhibit a friendly and empathetic demeanor to build rapport and trust with customers.- Team Player: Be willing to collaborate with colleagues and contribute to a positive work environment.- Basic Computer Skills: Familiarity with computer systems and the ability to use customer support software is essential. Freshers are welcome to apply, and a willingness to learn and adapt is crucial for success in this role.
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  • 2 - 5 yrs
  • 5.0 Lac/Yr
  • Noida
Marketing Communication Educational Sales Educational Counsellor Convincing Power Cold Calling Basic Computers Addmission Counsellor Admission Support Counseling Psychologist Student Counsellor Excel Report Preparation Guide Activities Excel Sheet Customer Relationship
As an Educational Counsellor in Noida, you will play a key role in guiding students in their educational journeys. Your main focus will be on understanding their needs and helping them make informed decisions regarding their academic and career paths.Key Responsibilities:- Student Assessment: Evaluate students' strengths, interests, and educational backgrounds to provide tailored guidance.- Educational Guidance: Assist students in selecting suitable courses and institutions that align with their career goals and personal preferences.- Career Counseling: Provide support for career planning by discussing various options and helping students understand job prospects in their fields of interest.- Application Assistance: Guide students in the application process, including writing personal statements and preparing for interviews.- Workshops and Seminars: Organize and conduct workshops on topics like study skills, time management, and career development to benefit students.- Follow-up Support: Maintain relationships with students post-admission to track their progress and address any concerns they may have.Required Skills and Expectations:Candidates should have at least 2 to 5 years of experience in educational counselling or a related field. A degree such as B.B.A, B.Pharma, or B.Sc is essential, as well as a professional degree or advanced diploma. Strong communication and interpersonal skills are crucial for building trust with students. Candidates should be empathetic, patient, and capable of understanding diverse perspectives. Additionally, proficient organizational and multitasking abilities are necessary to manage multiple student cases effectively.Team managementOperations managementTiem management
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  • 2 - 5 yrs
  • 4.3 Lac/Yr
  • Noida
Marketing Communication Educational Sales Educational Counsellor Convincing Power Cold Calling Basic Computers Addmission Counsellor Admission Support Counseling Psychologist Student Counsellor Excel Report Preparation Guide Activities Excel Sheet Customer Relationship
As an Educational Counsellor in Noida, you will play a key role in guiding students in their educational journeys. Your main focus will be on understanding their needs and helping them make informed decisions regarding their academic and career paths.Key Responsibilities:- Student Assessment: Evaluate students' strengths, interests, and educational backgrounds to provide tailored guidance.- Educational Guidance: Assist students in selecting suitable courses and institutions that align with their career goals and personal preferences.- Career Counseling: Provide support for career planning by discussing various options and helping students understand job prospects in their fields of interest.- Application Assistance: Guide students in the application process, including writing personal statements and preparing for interviews.- Workshops and Seminars: Organize and conduct workshops on topics like study skills, time management, and career development to benefit students.- Follow-up Support: Maintain relationships with students post-admission to track their progress and address any concerns they may have.Required Skills and Expectations:Candidates should have at least 2 to 5 years of experience in educational counselling or a related field. A degree such as B.B.A, B.Pharma, or B.Sc is essential, as well as a professional degree or advanced diploma. Strong communication and interpersonal skills are crucial for building trust with students. Candidates should be empathetic, patient, and capable of understanding diverse perspectives. Additionally, proficient organizational and multitasking abilities are necessary to manage multiple student cases effectively.
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  • 0 - 2 yrs
  • 7.5 Lac/Yr
  • Dehradun
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a motivated Customer Support Executive to join our team in Dehradun. This role is suitable for individuals with 0 to 2 years of experience and requires at least a 12th-grade education. You'll play a vital role in providing excellent service to our customers.nnKey Responsibilities:nn1. Customer Assistance: You will respond to customer inquiries via phone, email, or chat, providing accurate information and resolving issues effectively.nn2. Issue Resolution: When customers face problems or have complaints, you will listen carefully and work to find solutions that meet their needs, ensuring a positive experience.nn3. Documentation: It will be your responsibility to maintain records of customer interactions and transactions, which helps improve our services and understand customer needs better.nn4. Product Knowledge: You will stay informed about our products and services to offer accurate information and support customers effectively.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills, both verbal and written, to interact with customers clearly and professionally. A patient attitude is important for handling complaints and difficult situations. You should be a team player who can collaborate effectively with colleagues. Good problem-solving skills and the ability to work under pressure are essential for this role. Basic computer skills are required to manage customer interactions efficiently. The ideal candidate is self-motivated, eager to learn, and ready to grow in the customer support field.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Rajkot
Microsoft Excel Microsoft Word Customer Calling English Language General Office Management Communication Skills Followups Email Writing
K9HR SOlUTIONS, Hensi Daslani (HR Recruiter - Mo. No. 90165 88793 Email ID : hr08@k9hr.com) Responsible for handling day-to-day back-office operations, data entry, documentation, file management, email communication, and maintaining records. Coordinate with internal teams, prepare reports, update databases, and provide administrative support to ensure smooth office operations.
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  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • Dwarka Delhi
Customer Calling Excellent Communication Handling Customer Queries Customer Service Confident & Interpersonal Skills
* Handle incoming grievance and support calls from users.* Understand, record and appropriately route grievances/complaints.* Provide accurate information and assistance as per defined processes/SOPs.* Coordinate with concerned officials for grievance resolution and follow-up.* Maintain call/grievance records in the designated system.* Perform basic computer and MS Office-related tasks.* Escalate unresolved or critical issues to the concerned authority.* Maintain professional and courteous communication with callers.* Perform other call-handling/support activities related to the grievance redressal system.*Required Skills:** Good verbal and interpersonal communication skills.* Good command of *Hindi and English*.* Basic computer and MS Office knowledge.* Good listening, problem-solving and coordination skills.* Ability to work as per project/operational requirements.*Experience:* Prior experience in Helpdesk/Call Centre/Customer Support in Government/PSU Grievance handling preferred
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