Customer Calling Jobs

Pre-Sales Executive - Electric Vehicle Showroom Marathahalli, Bangalore TP (Teleperformance)Job Role:Invite customers for showroom test drivesHandle EV bike-related customer queriesExplain product features and benefitsFollow up with interested customersMaintain strong customer engagementEligibility:Fluent in English & HindiGood communication and convincing skillsPUC / Graduates eligibleFreshers & experienced candidates can applyPreferred:Sales / customer support experience is a plusInterest in the EV industryConfident and energetic personalityBenefits:

Job Profile- Customer care Executive Salary- 16kExp- 0-1yrsjob Location-4/143, Gali No.- 4, Lalita Park, Laxmi Nagar, Delhi - 110092Handle inbound and outbound customer calls professionally.Manage customer queries through phone calls and emails.Coordinate with operations and delivery teams to ensure timely shipments and issue resolution.Execute daily customer care activities and maintain service quality.Maintain proper records of customer interactions, complaints, and follow-ups.Handle email communication with clients and internal teams.Support team coordination and ensure smooth workflow in operations.Resolve customer complaints in a calm and professional manner.Ensure excellent customer satisfaction and timely response to all inquiries.Desired Candidate Profile0-1 years of experience in customer care, operations, or logistics support.Good communication skills in Hindi and basic English.Knowledge of calling, email handling, and team coordination.Ability to multitask and work in a fast-paced environment.Strong problem-solving and follow-up skills.Positive attitude with a customer-centric approach.

As an International Voice Process Executive in Hyderabad, you will be involved in handling customer queries and providing solutions over the phone for international clients. You will play a crucial role in maintaining high levels of customer satisfaction through effective communication.**Key Responsibilities:**- **Handle Customer Calls:** Engage with international customers via phone to assist with their inquiries, ensuring a prompt and courteous response.- **Provide Solutions:** Analyze customer issues and provide accurate solutions, troubleshooting problems efficiently to enhance customer satisfaction.- **Maintain Call Records:** Document and update customer interactions in the database accurately to ensure seamless follow-up and reference.- **Collaborate with Teams:** Work closely with various teams to resolve complex issues, ensuring that customer concerns are addressed in a timely manner.- **Achieve Targets:** Strive to meet individual and team performance metrics, focusing on call handling times and customer satisfaction scores.**Required Skills and Expectations:**Candidates must have excellent communication skills in English, both spoken and written, as the role involves interacting with international clients. A minimum of 2 years of experience in a voice process is required, demonstrating proficiency in handling customer queries effectively. Applicants should have a strong understanding of customer service principles and the ability to remain calm under pressure. Proficiency in handling different customer personalities and a solution-oriented mindset are essential. Being a quick learner and adapting to new systems and processes will contribute to your success in this role.

Meet and counsel clients looking for immigration to countries like Canada, Australia, UK, New Zealand, etcAttend walk-ins to the office and counsel for overseas opportunities, profile assessment, documentation, and step-by-step process.Meeting Sales Goals, Negotiation, Selling to Customer Needs, Motivation for Sales, Sales Planning, Building Relationships, Coaching, Managing Processes, Market Knowledge.Listen to the customer requirements and presenting appropriately to make a saleMaintaining and developing relationships with existing customers in person and via telephone calls and emailsCold calling to arrange meetings with potential customers to prospect for new business;Negotiating the terms of an agreement and closing salesAdvising on forthcoming product developments and discussing special promotionsAttending team meetings and sharing best practice with colleagues.Possess excellent communication, oral and written skills

We are seeking a motivated Inside Sales Executive to join our team in Pimple Saudagar. The ideal candidate will be responsible for engaging with potential customers, promoting our products, and driving sales growth. You will work from the office and must possess a positive attitude and excellent communication skills.**Key Responsibilities:**- **Lead Generation:** Identify and reach out to potential customers through phone and email, effectively introducing them to our products.- **Customer Engagement:** Build strong relationships with clients by understanding their needs and providing tailored solutions to meet those needs.- **Sales Presentation:** Present the features and benefits of our products to clients, showcasing how they can solve specific problems and improve their business.- **Follow-up:** Maintain regular contact with leads and existing customers to ensure satisfaction and encourage repeat sales.- **Sales Reporting:** Track and report on sales progress and provide insights on market trends, helping to refine sales strategies.**Required Skills and Expectations:**The candidate should have a bachelors degree in areas like B.A, B.C.A, B.B.A, or B.Com. A minimum of 1 to 3 years of experience in sales is essential. Strong communication and interpersonal skills are crucial, as well as the ability to work independently and in a team. The candidate should show motivation to achieve sales targets and demonstrate a problem-solving approach towards customer inquiries. A good understanding of the sales process and basic computer skills are also expected.

We are looking for a Receptionist Cum Telecaller to join our team in Nigdi. This role is perfect for freshers who are eager to begin their career in a dynamic environment. The ideal candidate will be a female with a positive attitude, strong communication skills, and a willingness to learn.**Key Responsibilities:**- **Answer Incoming Calls:** You will be responsible for greeting callers and providing them with information about our services or redirecting them to the appropriate department.- **Manage Front Desk Operations:** Maintain the reception area by ensuring it is clean, organized, and welcoming for visitors.- **Handle Customer Queries:** Respond to customer inquiries over the phone and provide assistance as needed to ensure a positive customer experience.- **Schedule Appointments:** Coordinate and schedule meetings or appointments based on the availability of staff and resources.- **Data Entry:** Record customer information and interactions accurately in our database to maintain updated records.- **Support Administrative Tasks:** Assist with various administrative duties, including filing, photocopying, and sending emails to help the office run smoothly.**Required Skills and Expectations:**- **Strong Communication Skills:** Must be able to communicate clearly and effectively in person and over the phone.- **Organizational Skills:** Ability to manage time effectively and prioritize tasks to handle multiple responsibilities.- **Tech-Savvy:** Familiarity with computers and office software is beneficial.- **Positive Attitude:** A friendly and approachable demeanor that helps create a welcoming environment for visitors and callers.- **Willingness to Learn:** Open to receiving training and developing new skills in the role. This is a full-time position that requires working from the office. If you are motivated and ready to start your career, we encourage you to apply.

Job Responsibilities:Customer handling and supportAccount opening assistanceDocumentation verificationBackend banking workLoan & card information support

We are seeking a dedicated Relationship Executive-MI to join our team in Delhi. This role is ideal for recent graduates or individuals with up to two years of experience who are eager to build strong client relationships.As an MI Relationship Executive, your primary responsibilities will include:1. **Client Engagement**: You will interact with clients to understand their needs and provide them with tailored solutions. Building and maintaining strong relationships will be crucial to your success in this role.2. **Data Management**: You will be responsible for gathering and analyzing data related to client accounts. Your findings will help in creating reports and presentations that inform decision-making.3. **Feedback Collection**: Actively collecting feedback from clients will be essential to improve services and offerings. You will need to communicate this feedback to relevant internal teams to drive enhancements.4. **Collaboration**: Working closely with colleagues in different departments, you will ensure that client requirements are met effectively and efficiently. Good teamwork is essential for achieving common goals.To excel as an MI Relationship Executive, you should have a bachelor degree.

Job Description:Job Title: Business Development Representative (Cold Calling & Lead Generation)Company: Ekta Group

We are looking for a dedicated International Voice Process Executive to join our team in Pune. This full-time position is perfect for fresh graduates or those with up to a year of experience. You will be responsible for handling customer queries and providing exceptional service to clients from around the world.Key Responsibilities:- **Customer Interaction**: Communicate with international clients via phone, addressing their inquiries and providing accurate information. Clear communication is essential to ensure customer satisfaction.- **Problem Solving**: Identify customer issues and resolve them efficiently while maintaining a professional demeanor. A strong focus on finding solutions is crucial in this role.- **Documentation**: Maintain records of customer interactions and transactions, ensuring all details are accurately entered into our system. Good organizational skills will help keep processes smooth.- **Feedback Handling**: Listen to customers and gather feedback to improve services. Enhancing customer experience is a key aspect of this position.Required Skills and Expectations:Candidates should have excellent verbal communication skills in English, with the ability to articulate ideas clearly. A friendly and positive attitude is essential to foster good relationships with clients. Strong problem-solving abilities and a willingness to learn are important. Adaptability in a fast-paced environment and teamwork spirit are highly valued. Basic computer skills are necessary to manage customer interactions effectively.

As an International Voice Process Executive, you will be responsible for handling customer interactions and providing support in a professional manner. Your role will involve communicating with clients from various countries, ensuring their queries are resolved efficiently.**Key Responsibilities:**- **Customer Interaction:** Engage with customers through phone calls, addressing their questions and concerns about products or services, ensuring satisfaction.- **Problem Solving:** Identify and understand issues faced by customers and provide appropriate solutions in a timely manner, aiming for first-call resolution.- **Record Keeping:** Maintain accurate records of customer interactions, including inquiries, complaints, and actions taken, ensuring information is logged into the company database.- **Team Collaboration:** Work closely with your colleagues and supervisors to improve service quality and share insights on customer feedback, fostering a supportive work environment.- **Meeting Performance Metrics:** Aim to meet or exceed performance goals set by the management, including call handling time and customer satisfaction scores.**Required Skills and Expectations:**- Strong verbal communication skills are essential for effectively engaging with international customers.- A good understanding of customer service principles is expected to help maintain high satisfaction levels.- Basic technical skills are necessary to navigate computer systems and support tools used during calls.- Flexibility to adapt to changing situations and a willingness to learn new processes and tools.- A positive attitude and the ability to work well in a team setting will enhance workplace dynamics. Candidates should possess a minimum educational qualification of 12th grade and have between 0 to 3 years of experience in a similar role.

We are hiring a friendly and professional Receptionist to manage front desk activities, attend calls, greet visitors, and handle basic office coordination. Good communication skills and basic computer knowledge required. Freshers can also apply.

We are looking for a dedicated and energetic Tele Caller to join our team in Ahmedabad. This role is ideal for freshers who have completed their 12th grade and are eager to start a career in sales and customer communication. **Key Responsibilities:**- **Make Outbound Calls**: The primary task involves contacting potential customers to inform them about our services and products, aiming to generate interest and leads. - **Provide Information**: You will be responsible for explaining our offerings clearly to customers, answering their questions, and addressing any concerns they may have.- **Maintain Call Records**: Keeping accurate records of all calls made, customer feedback, and follow-up actions is essential for tracking progress and improving our sales strategy.- **Follow Up with Leads**: After the initial calls, you will need to follow up with interested customers to encourage them to make a purchase or seek further information.- **Achieve Targets**: You will be expected to meet daily and monthly calling and sales targets to contribute to the overall success of the team.Required skills and expectations include:- Excellent communication skills in Hindi and/or English to clearly convey information and build rapport with customers.- Strong listening skills to understand customer needs and provide suitable solutions.- Basic computer skills to manage call logs and customer information effectively.- A motivated and positive attitude, with a willingness to learn and develop in a sales-focused environment.- Good time management to handle calls efficiently while maintaining quality in customer interactions.

Job Title: Tele Sales ExecutiveJob Summary:We are looking for a motivated and results-driven Tele Sales Executive to join our team. The candidate will be responsible for contacting potential customers over the phone, generating leads, explaining products/services, and closing sales.Key Responsibilities:Make outbound calls to prospective customers.Handle inbound sales inquiries professionally.Explain products/services and answer customer questions.Generate and follow up on leads.Achieve daily/weekly/monthly sales targets.Maintain and update customer database in CRM.Build and maintain good customer relationships.Resolve customer concerns and objections effectively.Prepare daily sales reports.Requirements:Proven experience in telesales, telemarketing, or customer service (preferred).Excellent communication and persuasion skills.Ability to handle rejection and remain motivated.Basic computer knowledge (MS Office/CRM software).Strong negotiation skills.Target-oriented mindset.High school diploma or graduate (as per company requirement).Skills:Strong verbal communicationSales and negotiation skillsCustomer handling skillsTime managementConfidence and positive attitude

As a Life Insurance Agent, you will play a crucial role in helping clients understand and secure their financial futures through life insurance products. This part-time position requires you to work from our office located in Nehru Place.**Key Responsibilities:**- **Client Consultation:** Meet with potential clients to discuss their insurance needs and financial goals. This helps you understand how best to serve their interests.- **Product Presentation:** Explain different life insurance policies and options available to clients. Providing clear information ensures clients can make informed decisions.- **Sales Process Management:** Handle the entire sales process, from initial contact to policy issuance. This involves gathering necessary documentation and facilitating smooth transactions.- **Market Research:** Stay updated on market trends and competitor products. This knowledge allows you to provide relevant advice that meets client needs effectively.- **Client Follow-Up:** Maintain regular contact with clients for updates and renewals. Building lasting relationships fosters trust and increases client retention.Required skills and expectations include:- Strong communication skills to effectively convey complex information clearly and concisely.- A keen ability to listen to clients and understand their financial concerns, which is vital for offering suitable solutions.- Basic knowledge of insurance products or a willingness to learn through training provided by the company.- Basic computer skills for managing client records and communications.- A proactive attitude and a drive to achieve sales targets while maintaining high ethical standards.

To attend the service call of the existing clients of travel company

We are seeking a dedicated MI Relationship Executive to join our team in Delhi. This role is ideal for recent graduates or individuals with up to two years of experience who are eager to build strong client relationships.As an MI Relationship Executive, your primary responsibilities will include:1. **Client Engagement**: You will interact with clients to understand their needs and provide them with tailored solutions. Building and maintaining strong relationships will be crucial to your success in this role.2. **Data Management**: You will be responsible for gathering and analyzing data related to client accounts. Your findings will help in creating reports and presentations that inform decision-making.3. **Feedback Collection**: Actively collecting feedback from clients will be essential to improve services and offerings. You will need to communicate this feedback to relevant internal teams to drive enhancements.4. **Collaboration**: Working closely with colleagues in different departments, you will ensure that client requirements are met effectively and efficiently. Good teamwork is essential for achieving common goals.To excel as an MI Relationship Executive, you should have a bachelor degree.

We are seeking a motivated MI (Relationship Executive) to join our team in Kirti Nagar, Delhi. This entry-level position is ideal for recent graduates or individuals with up to two years of experience who are eager to build a career in client relations and support.Key Responsibilities:- **Manage Client Relations**: Establish and maintain positive relationships with clients to understand their needs and provide timely solutions.- **Provide Support and Assistance**: Assist clients with inquiries and issues, ensuring they receive high-quality service and satisfaction throughout their interactions.- **Collaborate with Internal Teams**: Work closely with various departments to address client requirements and to facilitate effective communication and support.- **Monitor Client Feedback**: Gather and analyze feedback from clients to identify service improvements and report insights to management.Required Skills and Expectations:The ideal candidate should possess strong communication and interpersonal skills, allowing for effective interactions with clients and team members. A proactive attitude and problem-solving ability are crucial for addressing client needs efficiently. Candidates should be organized and detail-oriented to manage client accounts effectively. A basic understanding of relationship management techniques will be advantageous. We welcome graduates with a passion for customer service and the drive to contribute positively to client relationships. Applicants should be ready to work full-time from our office in Kirti Nagar.

WE ARE HIRING - International Voice ProcessUK Process US Process Must Have Excellent UK/US AccentExperience: 1-2 YearsSalary: Up to Rs. 45,000Day & Night Shifts AvailableCab Facility ProvidedFood Facility AvailableApply Now & Boost Your Career!