Customer Calling Jobs

# URGENT HIRING - BPO PROCESS MALAD AM GLOBAL HIRE is hiring candidates for an urgent BPO requirement in Malad, Mumbai.### Job Details Location: Malad, Mumbai Role: Customer Service / Sales / Voice Process Qualification: HSC / Graduate Experience: Freshers & Experienced candidates can apply Salary: 15,000 - 30,000 per month + Incentives Shift: 9 AM - 6 PM / 10 AM - 7 PM / 11 AM - 8 PM Weekly Off: As per process Joining: Immediate Joiners Preferred### Candidate Requirements* Good communication skills* Basic computer knowledge* Good customer-handling skills* Candidates should be comfortable working in a BPO environment* Freshers and experienced candidates are welcome* Candidates from nearby areas preferred### Why Join? Attractive salary + incentives Multiple career opportunities Immediate hiring Growth opportunities Friendly work environment Call / WhatsApp: 7984905245 Interested candidates can apply now.AM GLOBAL HIRE*Recruitment & Staffing Solutions*

We are looking for a friendly and organized Receptionist to join our team in Kullu Manali. In this role, you will be the first point of contact for our visitors and clients, providing excellent service and ensuring smooth office operations.Key Responsibilities:- Greeting Visitors: You will warmly welcome guests as they arrive, ensuring a positive first impression of our company.- Handling Phone Calls: You will answer phone calls, direct them to the appropriate staff, and take messages when necessary, maintaining a professional tone.- Managing Appointments: You will schedule and confirm appointments, keeping the calendar organized and accessible for staff.- Maintaining Office Supplies: You will monitor and manage office supplies inventory, placing orders as needed to ensure smooth operations.Required Skills and Expectations:The ideal candidate should have 3 to 5 years of experience in a receptionist or front desk role. A diploma in a relevant field is preferred. Strong communication skills are essential, as you will interact with clients and team members daily. You should be well-organized and able to multitask in a busy environment. Proficiency in basic computer applications is important. Attention to detail and a friendly demeanor are key traits that will contribute to your success in this role. The ability to maintain confidentiality and handle sensitive information responsibly is also crucial.

* Handle incoming grievance and support calls from users.* Understand, record and appropriately route grievances/complaints.* Provide accurate information and assistance as per defined processes/SOPs.* Coordinate with concerned officials for grievance resolution and follow-up.* Maintain call/grievance records in the designated system.* Perform basic computer and MS Office-related tasks.* Escalate unresolved or critical issues to the concerned authority.* Maintain professional and courteous communication with callers.* Perform other call-handling/support activities related to the grievance redressal system.*Required Skills:** Good verbal and interpersonal communication skills.* Good command of *Hindi and English*.* Basic computer and MS Office knowledge.* Good listening, problem-solving and coordination skills.* Ability to work as per project/operational requirements.*Experience:* Prior experience in Helpdesk/Call Centre/Customer Support in Government/PSU Grievance handling preferred

Hiring For Project One & Vegas Location Noida Role Customer Service Associate - 10 Hours Shift, no cab,Only International Voice BPO candidates considered. Immediate joiners preferred. Project One & VegasProcess- MagentaUndergraduate/Graduate with minimum 1 year of intemational chat process experience required

We are looking for a dedicated and enthusiastic Tele Caller to join our team in Ghaziabad. This role is perfect for individuals who enjoy communicating with others and are eager to learn. Key Responsibilities:- Make Outbound Calls: Contact potential customers to promote products or services, explaining features and benefits clearly.- Handle Inbound Queries: Respond to incoming calls and inquiries, providing accurate information and assisting customers with their questions.- Maintain Customer Records: Update and manage customer information in the database to ensure accuracy and follow up on leads.- Achieve Targets: Meet daily and weekly calling targets to contribute to the teams success and help drive sales.- Follow Up on Leads: Reconnect with previous customers or leads to encourage repeat business and gather feedback.- Create Weekly Reports: Compile data on call outcomes and share weekly reports with management to track performance.Required Skills and Expectations:Candidates must be female and should possess a minimum education of 10th grade. Strong verbal communication skills are essential, along with the ability to listen actively and respond appropriately. Previous experience in a call center or tele sales is a plus but not mandatory, as we are open to freshers as well. Candidates should be friendly, persuasive, and possess good organizational skills to manage multiple tasks efficiently. A positive attitude towards sales and customer service will be highly valued.

We are looking for a Telecalling Executive to join our team in OMR. The ideal candidate should have 2-3 years of experience and hold a degree in B.C.A, B.B.A, or a vocational/professional course. This full-time position is office-based, and we are specifically seeking female applicants.Key Responsibilities:- Conduct Outbound Calls: Reach out to potential customers to inform them about our products and services, maintaining a friendly and professional tone throughout the conversation.- Manage Customer Inquiries: Address queries from customers effectively and provide them with accurate information, ensuring a positive experience that encourages further engagement.- Maintain Call Records: Document details of each call, including customer feedback, inquiries, and outcomes, to help track progress and improve service quality.- Follow Up on Leads: Reconnect with potential customers who have shown interest in our offerings, reinforcing our commitment to customer satisfaction and support.- Achieve Targets: Work towards meeting daily and monthly call volume and sales targets as set by the management, showcasing dedication and commitment to quality service.Required Skills and Expectations:The ideal candidate should possess excellent verbal communication skills and the ability to engage customers effectively. Strong listening skills are essential to understand customer needs and respond appropriately. A good command of English and any additional language will be an advantage. Proficiency in using basic computer applications is necessary for maintaining records and data entry. The candidate should demonstrate a strong willingness to learn, adapt to feedback, and remain goal-oriented in a fast-paced environment.

As a BPO Executive, you will play a vital role in supporting our clients and ensuring that their queries and concerns are addressed efficiently. Your responsibilities will include:- Customer Support: Provide prompt and accurate assistance to customers over the phone, email, or chat. You will help resolve their issues and answer their questions to ensure a positive experience.- Data Management: Maintain and update customer information in our databases. This task is crucial for keeping records accurate and ensuring that service delivery is seamless.- Quality Assurance: Monitor and evaluate calls or messages to maintain high service standards. You will be responsible for ensuring that all interactions meet company policies and procedures.- Feedback Collection: Gather customer feedback on services. Your insights will help improve our operations and enhance customer satisfaction.- Collaboration: Work closely with team members and other departments to address customer concerns effectively. Teamwork is essential to provide consistent support and services.To succeed in this role, you should possess strong communication skills and have a customer-centric attitude. Familiarity with basic computer applications and a willingness to learn new software are important. You should be able to work in a fast-paced environment and have good problem-solving abilities. A proactive approach to handling customers and their inquiries is essential, along with the ability to handle stress and manage multiple tasks efficiently. Having prior experience in customer service or a related field is preferred, but not mandatory.

We are looking for Telecaller or junior team leader active candidate & good communication skills needed leadership quality need for junior team leader & basic Computer knowledge smartphone internet connection needed hindi language required basic hindi & marathi

Job Title: Customer SupportQualification: Any Degree Graduates (English and Hindi Speaking)Gender: Female only Experience: 0-5 YearsLocation: ChennaiJOB DESCRIPTION:* Handle customer complaints provide appropriate solutions and alternatives within thetime limits; follow up to ensure resolution.

We are looking for a friendly and organized female receptionist to join our team in Deoband. The ideal candidate will be the first point of contact for visitors and will play a key role in creating a welcoming atmosphere.- Greet Visitors: Welcome guests and clients warmly, ensuring they feel comfortable and attended to upon arrival.- Manage Phone Calls: Answer incoming calls professionally, directing inquiries to the appropriate departments and taking messages when necessary.- Maintain Reception Area: Keep the reception area tidy and well-organized, creating a pleasant environment for both visitors and staff.- Schedule Appointments: Assist in scheduling and coordinating appointments, ensuring that all necessary information is accurately communicated.- Handle Correspondence: Sort and distribute mail and packages, ensuring that correspondence reaches the right people in a timely manner.- Support Administrative Tasks: Assist with basic administrative tasks such as filing, data entry, and maintaining records as needed by the team.To be successful in this role, candidates should possess strong communication skills and have a friendly demeanor. Attention to detail and the ability to handle multiple tasks at once are crucial. A minimum of one year of experience in a similar role is required. Candidates should be comfortable working in an office environment and must have completed at least the 10th grade. A professional appearance and a positive attitude are essential for this position.

As a Customer Service Associate, you will play a vital role in ensuring customer satisfaction and handling inquiries effectively. Your primary responsibility will be to assist customers with their queries and complaints, providing them with accurate information and solutions. Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls, emails, and chat messages to address customer questions and concerns.- Provide Solutions: Resolve customer issues promptly by identifying the problem and offering appropriate solutions or alternatives.- Maintain Customer Records: Keep accurate and up-to-date records of customer interactions and transactions for future reference.- Follow Up with Customers: Reach out to customers to ensure their issues have been resolved and to gather feedback on their experience.- Collaborate with Team Members: Work closely with colleagues to share information and improve service delivery.Required Skills and Expectations:- Effective Communication: You must be able to speak clearly and listen carefully to understand customer needs.- Problem-Solving Skills: Being able to think critically and find solutions to customer issues is essential.- Positive Attitude: A friendly demeanor and a positive attitude towards customers will enhance their experience.- Basic Computer Skills: Familiarity with using computers and software for data entry and retrieval is necessary.- Team Player: Ability to work well with others and contribute to a supportive work environment.The position is suited for individuals with 0-3 years of experience, who have completed at least the 10th grade, and are ready to work full-time from the office in Pune.

Make outbound calls to prospective and existing clients.Handle inbound enquiries and convert leads into business opportunities.Explain the company's services clearly to potential clients.Understand customer requirements and provide appropriate product information.Follow up regularly with prospects through calls, WhatsApp, email and other communication channels.Build and maintain strong relationships with clients.

Handle inbound and outbound calls to assist Swiggy customers, delivery riders, and partner restaurants.Resolve queries related to active orders, delivery delays, cancellations, refunds, and app navigation.Accurately log customer interactions, issue resolutions, and follow-up notes in the CRM system.Maintain call quality benchmarks, professional etiquette, and prompt resolution times.De-escalate complaints with a polite, empathetic, and solution-oriented approach.

Job Summary:We are looking for a motivated and enthusiastic Telesales / Telecalling Executive to join our Event Management Company. The candidate will be responsible for contacting potential customers, understanding their event requirements, explaining our services, and converting enquiries into bookings.Key ResponsibilitiesMake outbound calls to potential customers and leads.Contact customers regarding weddings, birthday parties, corporate events, exhibitions, conferences, and other events.Understand customer requirements, budget, event date, and preferences.Explain event management services, packages, pricing, and facilities.Generate qualified leads and convert enquiries into appointments or bookings.Follow up with interested customers through phone calls and WhatsApp.Handle customer questions, objections, and concerns professionally.Maintain customer and lead information in Excel/CRM.Coordinate with the sales and event planning teams.Achieve daily, weekly, and monthly calling and sales targets.Build and maintain strong customer relationships throughout the sales process.Required Skills:Excellent verbal communication and interpersonal skills.Good convincing and negotiation skills.Strong customer-handling ability.Confident and positive attitude.Target-oriented approach.Good follow-up skills.Basic knowledge of MS Excel and CRM.Tamil and English communication skills preferred.

We are seeking a dedicated and enthusiastic Calling Executive to join our team in Gomti Nagar, Lucknow. The ideal candidate should possess 1 to 3 years of experience in a calling role and hold a graduate degree. This full-time position requires the candidate to work from our office.Key Responsibilities:- Outbound Calling: Engage with potential clients or customers over the phone, introducing our services and generating interest.- Customer Follow-up: Maintain regular contact with existing customers to ensure satisfaction and address any inquiries or issues they may have.- Data Management: Accurately record call details and customer information in our database for tracking purposes.- Lead Generation: Identify potential leads from various sources and qualify them for further engagement by the sales team.- Report Preparation: Prepare and present daily or weekly reports on call activities, outcomes, and any challenges faced.Required Skills and Expectations:The ideal candidate should have excellent verbal communication skills, a friendly demeanor, and the ability to build rapport with clients over the phone. A strong understanding of customer service principles and basic computer skills are essential. Additionally, the candidate should be able to work independently, manage time effectively, and meet deadlines. A proactive attitude and a willingness to learn are important prerequisites for success in this role.

We are seeking a Customer Care Executive to join our dynamic team in Nashik. This is a full-time position ideal for individuals with little to no experience who are eager to start their careers in customer service. You will be responsible for enhancing customer satisfaction by providing exceptional service.Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls and messages from customers, addressing their questions or concerns promptly and effectively.- Provide Product Information: Educate customers about our products or services, ensuring they have the necessary information to make informed decisions.- Resolve Complaints: Actively listen to customer complaints, work to understand their issues, and provide appropriate solutions in a timely manner.- Maintain Customer Records: Accurately document customer interactions and transactions in our system to ensure reliable follow-up and record-keeping.- Collaborate with Teams: Work closely with different teams to resolve customer issues and improve service delivery, providing input on customer feedback.Required Skills and Expectations:- Excellent Communication Skills: Strong verbal and written communication abilities are essential for effectively interacting with customers.- Customer-focused Mindset: A genuine desire to help and serve customers to ensure their experience is positive.- Problem-solving Abilities: Capability to think critically and address challenges creatively while remaining calm under pressure.- Basic Computer Skills: Familiarity with computers and software for documentation and communication purposes.- Team Player: Willingness to work collaboratively with others and contribute to a positive team environment. This role is a great opportunity for anyone looking to develop their career in customer service within a supportive team.

Business Development Executive - Job DescriptionCompany: Panacorp Software SolutionsPosition: Junior Business Development ExecutiveLocation: Nagercoil (On-site)Experience: Freshers & ExperiencedAbout the rolePanacorp Software Solutions is looking for a Junior Business Development Executive to connect with potential clients, generate leads, and support the business development team. This is an on-site day shift role with training provided for freshers.Key responsibilitiesContact prospective clients through calls and follow-ups.Generate and qualify new business leads.Explain the company's research and technical services to clients.Maintain client records and update CRM/Excel reports.Coordinate with internal teams for client requirements.Build and maintain professional client relationships.EligibilityAny Bachelor's or Master's degree (BBA, MBA preferred)Strong English communication skillsInterest in sales and client interactionBasic MS Excel and computer knowledgeFreshers are welcome to applyPreferred skillsCold CallingLead GenerationClient Relationship ManagementNegotiationCommunicationMS ExcelWork Location: Fourth Floor, Chrystal Plaza, Near WCC Road, Nagercoil, Tamil Nadu - 629001

We are looking for an International Telecaller to join our team in Vashi, Navi Mumbai. The ideal candidate will have 1 to 3 years of experience in telecalling and be skilled in communicating effectively with clients from various countries.Key Responsibilities:1. Outbound Calling: Make international calls to potential clients, introducing our products and services clearly and persuasively.2. Customer Engagement: Build a good rapport with customers, understanding their needs and responding to inquiries in a professional manner.3. Lead Generation: Identify and create leads through effective communication, ensuring accurate data collection for follow-ups.4. Follow-Up Calls: Conduct follow-up calls with leads to enhance conversion rates and keep the customers informed about our offerings.5. CRM Management: Update and maintain customer information in the CRM system promptly, ensuring data accuracy and integrity.Required Skills and Expectations:Candidates must have a minimum of a 12th-grade education and prior experience in international telecalling. Proficiency in English, along with excellent verbal communication skills, is essential. A good understanding of various cultures will help in effectively engaging with clients. Candidates should be self-motivated, goal-oriented, and capable of managing time efficiently to meet daily targets. A friendly attitude and strong problem-solving capabilities are also crucial for success in this role.

What You'll DoAs an Inside Sales Specialist, you will be responsible for connecting with prospective clients, understanding their requirements, and presenting the company's services in a professional manner. The role focuses on maintaining client engagement through regular follow-ups, effective communication, and relationship building. You will work closely with potential clients throughout the sales process and contribute to business growth through consistent sales activities.What We're Looking ForExcellent English communication skillsStrong client interaction and relationship-building abilityGood negotiation and persuasion skillsConfidence in handling professional conversationsAbility to maintain consistent follow-upsInterest in sales, business communication, and client engagementPrior experience in inside sales or telesales is preferredAny degree qualification is acceptableWhy Join UsOpportunity to build a career in sales and business developmentExposure to professional client communication and sales processesCollaborative and growth-oriented work environmentPerformance-driven learning and career advancement opportunitiesJob LocationNagercoil (Onsite)Contact Detailspanacorp.2023hr@gmail.com7092000772

Key ResponsibilitiesPerform accurate data entry and maintain company records and databases.Prepare, organize, and file documents, reports, and correspondence.Support day-to-day administrative and back-office operations.Verify, update, and maintain records to ensure data accuracy.Coordinate with internal teams regarding documentation and operational requirements.Handle scanning, photocopying, filing, and document management activities.Assist in preparing reports, spreadsheets, and presentations as required.Monitor office supplies and coordinate procurement requests when needed.Ensure compliance with company policies and documentation standards.Support management with administrative tasks and special projects.

Key ResponsibilitiesCustomer Assistance: Handle inbound and outbound calls, emails, live chats, or ticketing queries from customers in a professional and timely manner.Issue Resolution: Diagnose and troubleshoot customer issues, provide accurate product or service information, and offer practical solutions.Escalation Management: Coordinate with internal departments (technical support, sales, logistics, or quality assurance) to escalate complex issues and follow up until resolved.Ticket & Data Maintenance: Maintain detailed, up-to-date logs of customer interactions, feedback, and ticket statuses in the CRM or support system.Feedback Collection: Gather customer feedback and insights to share with operational teams for process and product improvement.Relationship Building: Build trust and strong relationships with customers through clear, empathetic, and effective communication.

Key ResponsibilitiesOutbound Dialing: Initiating a high volume of calls daily to prospective customers from a provided database.Lead Qualification: Asking strategic questions to determine if a prospect has the budget, authority, and need for the product/service.Script Adherence: Following a professional conversation script while maintaining a natural and engaging tone.Appointment Setting: Coordinating with the field sales team or senior consultants to schedule meetings or site visits.CRM Management: Accurately updating the status of every call (e.g., Interested, Call Back, Not Reachable) in the company database.Follow-ups: Managing a pipeline of warm leads and ensuring timely follow-up calls to prevent lead leakage.