Customer Calling Jobs

Job Description - Customer Support Executive (B2C)Position: Customer Support Executive (B2C)Company: AVM LabsLocation: CoimbatoreEmployment Type: Full-TimeExperience: Fresher / Up to 1 YearAbout the RoleAVM Labs is looking for a customer-focused and enthusiastic Customer Support Executive to handle customer interactions across GCC regions. The ideal candidate will be responsible for providing excellent customer service, resolving queries, and ensuring a positive customer experience through effective communication and timely follow-ups.Key ResponsibilitiesHandle inbound and outbound customer calls, emails, and chat support.Respond to customer queries and provide accurate information about AVM Labs' diagnostic services.Resolve customer complaints professionally and ensure timely follow-up.Maintain a high level of customer satisfaction through quality service.Coordinate with internal departments to resolve customer issues efficiently.Record all customer interactions, complaints, and follow-up activities in the ERP/CRM system.Monitor pending requests and ensure timely closure.Maintain service quality standards and achieve customer support KPIs.Build positive relationships with customers by providing prompt and courteous support.Assist customers with appointment scheduling, service requests, and report-related queries.Required QualificationsBachelor's Degree in any discipline.Freshers or candidates with up to 1 year of experience in Customer Support, Customer Service, BPO, Call Centre, or Client Relationship roles.Experience in the healthcare or diagnostic industry will be an added advantage.Required SkillsCustomer ServiceCustomer Relationship ManagementCall HandlingEmail & Chat SupportComplaint ResolutionERP/CRM ManagementMS Excel, Word & PowerPointProfessional Email CommunicationActive ListeningExcellent Communication SkillsProblem-SolvingTime ManagementMultitaskingAttention to DetailTeamworkAdaptabilityCustomer-Focused ApproachPreferred Candidate ProfileExcellent verbal and written communication in English.Ability to communicate professionally with customers.Strong interpersonal and relationship-building skills.Ability to work in a fast-paced environment.Positive attitude with a willingness to learn.Good organizational and follow-up skills.Why Join AVM Labs?Opportunity to work with a growing healthcare diagnostics organization.Professional learning and career development.Exposure to international customer support (GCC region).Supportive and collaborative work environment.

We are looking for a Customer Support Representative to join our team in Thane West. This role is ideal for someone who is enthusiastic about helping customers and has a positive attitude. **Key Responsibilities:**- **Assisting Customers**: Provide support to customers by answering their questions and resolving issues they may have with products or services.- **Handling Inquiries**: Respond to customer inquiries via phone, email, or in-person, ensuring timely and accurate information is provided.- **Documenting Interactions**: Keep a record of customer interactions and transactions, ensuring that information is easily accessible for follow-up.- **Collaborating with Team Members**: Work closely with other team members to ensure customer satisfaction and share insights that may improve service.- **Maintaining Product Knowledge**: Stay informed about our products and services to provide accurate information and guidance to customers.**Required Skills and Expectations:**Candidates should have a minimum of a 10th-grade education and ideally have some experience in customer service, although freshers are also welcome to apply. Strong verbal and written communication skills are essential to effectively assist customers. The ability to remain calm and patient in challenging situations is crucial. Candidates should be detail-oriented, able to multitask, and have basic computer skills. A willingness to learn and adapt to new processes is a must, as well as a strong sense of teamwork and responsibility.

We are seeking a dedicated and enthusiastic Customer Care Executive to join our team in Chennai. This is a full-time, work-from-home position designed for freshers who have completed their 12th grade. The ideal candidate should be a female and possess a strong desire to assist customers effectively.Key Responsibilities:- **Customer Interaction**: Engage with customers through phone calls, emails, or chat. You will be the first point of contact, providing information and support on our products and services. - **Issue Resolution**: Address customer inquiries and complaints promptly and professionally. Your goal is to resolve issues to ensure customer satisfaction, enhancing their experience with our brand.- **Product Knowledge**: Learn about our products and services to provide accurate information. Staying informed will enable you to assist customers confidently and effectively.- **Documentation**: Maintain clear records of customer interactions in our system. Accurate documentation helps track issues and improve future service.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written. A friendly and positive attitude is essential, as is the ability to listen and empathize with customer concerns. Basic computer skills and familiarity with using a computer for customer service tasks are also required. You should be organized and able to manage time effectively, providing timely responses to customer inquiries. A proactive approach to problem-solving will benefit you in this role, ensuring you meet and exceed customer expectations.

Making calls to potential customersExplaining company services and productsMaintaining daily call recordsSubmitting daily progress reports

Job description:Key Responsibilities:Handle customer queries effectively via call/chat/emailEnsure timely resolution and maintain customer satisfactionMaintain call logs and reports as per process requirementFollow standard operating procedures and guidelinesHandle inbound and outbound customer interactionsProvide accurate information and resolve queriesDocument customer interactions in the systemMaintain service quality and meet defined KPIsKey Requirements:Good communication and interpersonal skillsComfortable with rotational shifts, if requiredStrong verbal and written communication skillsAbility to multitask and manage time effectivelyComfortable with rotational shifts and night shifts (for NRI process)Fresher welcome; prior BPO/customer support experience is a plusLanguage: English (Preferred)

As a Real Estate Consultant, you will play a crucial role in helping clients navigate the property market. Your primary responsibilities will include:- **Client Consultation**: Engage with clients to understand their property needs and preferences, ensuring a personalized approach to service.- **Market Research**: Conduct thorough research on current property listings, market trends, and pricing to provide clients with up-to-date information.- **Property Showings**: Schedule and conduct virtual or in-person property showings, helping clients visualize their potential new homes.- **Negotiation**: Assist clients in negotiating offers and contracts, ensuring they receive the best possible terms.- **Documentation Support**: Help clients prepare and understand necessary paperwork, guiding them through the buying, selling, or renting process.You should have strong communication skills to effectively interact with clients and understand their needs. A good understanding of the local real estate market is essential, even if you are new to the field. Being organized and detail-oriented will help you manage various client requests and transactions efficiently. Basic knowledge of technology will be beneficial since you will be working from home and using online tools to assist clients. A positive attitude and a willingness to learn will help you thrive in this role as you build relationships and gain experience in real estate consulting.

We are looking for a friendly and professional female receptionist to join our team in Chandkheda. In this full-time position, you will be the first point of contact for our visitors and clients, ensuring a positive experience every time they enter our office.**Key Responsibilities:**- **Greet Visitors:** Welcome guests warmly and assist them in finding the right person or department.- **Answer Phone Calls:** Manage incoming calls, provide information, and transfer calls to the appropriate staff members.- **Manage Appointments:** Schedule and coordinate meetings and appointments for employees, ensuring efficient use of time.- **Maintain Front Desk Area:** Keep the reception area tidy and organized, making sure it remains presentable to clients and visitors.- **Handle Correspondence:** Receive and distribute mail, packages, and documents, ensuring timely communication within the office.- **Assist with Administrative Tasks:** Support other administrative functions, such as filing, data entry, and managing office supplies as needed.The ideal candidate should have a basic education level, having completed at least the 10th grade. Prior experience in a receptionist role is preferred but not mandatory, as we welcome candidates with 0-6 years of experience. Strong communication skills, a courteous demeanor, and the ability to multitask in a busy environment are essential. The candidate must be comfortable working from the office and be available to work full-time.

We are seeking a dedicated Customer Care Executive to join our team in Jaipur. This is a full-time work-from-home position perfect for individuals who are passionate about providing excellent customer service.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls, emails, and chat messages from customers. Provide accurate and helpful information to resolve their queries efficiently.- **Assist with Order Management:** Support customers in placing orders and managing their transactions. Ensure a smooth process from order confirmation to delivery tracking.- **Handle Complaints and Feedback:** Address customer complaints professionally and find solutions to enhance their experience. Record feedback for continuous improvement of services.- **Maintain Customer Records:** Update and maintain accurate customer information in the database. Ensure all interactions are logged for future reference.- **Support Team Collaboration:** Work closely with team members and other departments to ensure that customer needs are met effectively. Communicate any issues that may affect service quality.**Required Skills and Expectations:**Candidates should possess excellent communication skills in English and Hindi to engage effectively with customers. A friendly and patient attitude is crucial as you will be the first point of contact for customers. Proficiency in using computers and basic software applications is required to manage customer interactions. You should be detail-oriented, adaptable, and able to work independently. A minimum education of 12th grade is necessary, and prior experience in customer service is a plus but not mandatory.

We are looking for a dedicated Telecaller Staff to join our team in R. T. Nagar. In this full-time role, you will engage with customers over the phone, offering assistance and information about our services.**Key Responsibilities:**- **Make Outbound Calls:** Reach out to potential and existing customers to discuss their needs and answer any questions they might have.- **Provide Information:** Clearly explain our products and services to customers, ensuring they understand the benefits and features.- **Record Customer Feedback:** Document customer responses and feedback accurately, helping us improve our services and customer experience.- **Schedule Appointments:** Arrange meetings or calls with sales representatives for interested customers, ensuring a smooth transition in the sales process.- **Maintain Customer Records:** Update and keep customer information in our database current and accurate for follow-up actions.**Required Skills and Expectations:**- Strong Communication Skills: You should have a good command of language and be able to express information clearly and effectively over the phone.- Active Listening: Listen carefully to customer needs and concerns to provide appropriate solutions.- Basic Computer Skills: Familiarity with operating computers and basic knowledge of software applications to maintain customer records.- Positive Attitude: A friendly and enthusiastic demeanor is essential to build rapport with customers.- Team Player: Ability to work well with others, contributing to a collaborative team environment. If you are a proactive individual with a passion for customer service, we encourage you to apply!

Job Title: TeleSales ExecutiveCompany: Vibrato Lifecare Pvt. Ltd.Location: Noida, Sector-63,G 94Job Type: Full-timeExperience Required: 0

We are seeking a friendly and organized Receptionist to join our team in Delhi. This position is ideal for someone looking to start or grow a career in an office environment and requires a commitment to providing excellent customer service.Key Responsibilities:- Greet Visitors: Welcome guests and ensure they feel comfortable while waiting. Provide them with important information and directions as needed.- Answer Phone Calls: Manage incoming calls with a polite and professional demeanor. Route calls to the appropriate staff members or departments.- Manage Appointments: Schedule and confirm appointments for staff and keep track of meeting rooms and resources to ensure smooth operations.- Organize Office Supplies: Monitor and manage office supplies, placing orders as necessary to ensure that everything is stocked and ready for use.- Maintain Records: Help keep records organized, including filing documents and managing important paperwork for the office.Required Skills and Expectations:Candidates should have a minimum education of 12th grade and may have 0 to 3 years of experience in a similar role. Strong communication skills in English and Hindi are essential for interacting with visitors and staff. The ideal candidate will be punctual, dependable, and possess a positive attitude. Familiarity with basic office software and telephone systems is a plus. Overall, we are looking for a motivated individual who can thrive in a busy office setting while multitasking effectively.

We are looking for a dedicated Customer Relationship Executive to join our team in Goa. This position is ideal for individuals with 0 to 2 years of experience who have completed their 12th grade. You will play a vital role in building and maintaining strong relationships with our customers.Key Responsibilities:- **Client Interaction**: Engage with customers through phone calls, emails, and in-person meetings to understand their needs and provide solutions.- **Issue Resolution**: Address customer complaints and queries promptly, ensuring their concerns are managed effectively to enhance satisfaction.- **Feedback Collection**: Gather customer feedback on products and services to help improve overall customer experience and report insights to the team.- **Relationship Management**: Develop and maintain strong relationships with clients to foster loyalty and encourage repeat business.- **Documentation**: Maintain accurate records of customer interactions and transactions to track engagement and follow up as necessary.Required Skills and Expectations:The ideal candidate should have excellent communication skills and a friendly demeanor to engage effectively with customers. A proactive attitude towards problem-solving is essential, along with the ability to work independently and as part of a team. Basic computer skills and proficiency in using common software applications are required. Dependability and a willingness to learn are key attributes for success in this role. The candidate should be comfortable working from the office in Goa.

We are looking for a friendly and organized female receptionist to join our team in Kotputli, Jaipur. The ideal candidate will handle various front desk tasks, provide excellent customer service, and create a welcoming environment for visitors.Key Responsibilities:- **Greet Visitors**: Welcome guests and clients warmly, ensuring they feel comfortable and attended to upon entering the office.- **Manage Phone Calls**: Answer and direct incoming calls politely, taking messages or transferring calls to the appropriate staff members as necessary.- **Schedule Appointments**: Assist in scheduling appointments and meetings, keeping the calendar updated and coordinating with team members.- **Maintain Records**: Keep track of visitor logs and maintain files and documents to ensure a well-organized front desk area.- **Assist with Administrative Tasks**: Support the team with various administrative duties, such as filing, data entry, and ordering supplies as needed.Required Skills and Expectations:Candidates should possess excellent communication and interpersonal skills. You should be comfortable working with computer systems and handling basic office software. A friendly demeanor, professionalism, and the ability to prioritize tasks are essential. The successful candidate will have a strong commitment to confidentiality and maintaining a tidy workspace. A passion for helping others and a positive attitude are crucial to thrive in this role.

We are looking for a Back Office Assistant to support our team in the New Market Area. This is a full-time position suitable for candidates with 0 to 3 years of experience. A minimum education level of 10th pass is required.**Key Responsibilities:**- **Data Entry:** Accurately input and update data in our systems, ensuring information is current and accessible.- **Documentation:** Assist in organizing and maintaining files and documentation, helping to keep our records in order and easy to retrieve.- **Communication:** Handle communication with other departments and clients, supporting team members and improving workflow.- **Inventory Management:** Help track office supplies and manage stock levels, ensuring that necessary materials are available when needed.- **Routine Administrative Tasks:** Perform various office tasks such as photocopying, filing, and scanning documents to support daily operations.**Required Skills and Expectations:**Candidates should be detail-oriented and possess good organizational skills. Basic computer skills, including knowledge of Microsoft Office, are essential. Strong communication abilities, both verbal and written, will help in interacting effectively with team members and clients. We expect candidates to work well under pressure and be able to manage time efficiently. A willingness to learn and adapt to new tasks is important, as is the ability to work independently as well as part of a team.

We are looking for dynamic and dedicated Multi Tasking Staff to join our team. This part-time role is perfect for freshers who have completed their 10th grade education. The work will primarily be done from home, providing a flexible working environment. Below are the key responsibilities and required skills for this position.**Key Responsibilities:**- **General Administrative Support**: Assist in various administrative tasks such as data entry, managing files, and maintaining records to ensure smooth operations.- **Communication Management**: Handle incoming and outgoing communications, including emails and messages, ensuring all queries are addressed promptly.- **Inventory Management**: Help in tracking and managing office supplies and equipment, ensuring that everything is stocked and organized.- **Research Tasks**: Conduct simple research as required, gathering data and information to assist the team in decision-making processes.- **Support Team Members**: Provide support to other team members with their tasks as needed, promoting teamwork and collaboration.**Required Skills and Expectations:**The ideal candidate should be detail-oriented and possess good organizational skills. Basic computer knowledge and familiarity with software such as MS Office are essential. Good communication skills, both written and verbal, are important to succeed in this role. A positive attitude, willingness to learn, and the ability to work independently from home are highly valued. Being a quick learner and adaptable to varying tasks will ensure success in this diverse role.

Hello ConnectionsThis is HR Rekha+91 93072 78559And below are the MNC's I m hiring All are Banking Processes /technical/non voice/Email chat Job location:MumbaiMax Age - 55 , DOJ : immediately joinning Excellent communication skills in English HSC /Grad with minimum 6 months of International experience all can apply *If in case you are not interested please spread my number to one who is in need of jobThanks and Regards*HR Rekha+91 93072 78559

We are looking for a dedicated Back Office Assistant in Patna, India, with 1 to 3 years of experience. This full-time role is an excellent opportunity for a male graduate who aims to support operations and ensure smooth office procedures.Key Responsibilities:1. **Administrative Support**: You will assist with daily office activities, such as managing correspondence, maintaining files, and preparing reports to ensure accurate record-keeping.2. **Data Entry**: You will be responsible for entering and updating various data into systems. Attention to detail is essential to maintain data accuracy.3. **Communication**: You will handle phone calls and emails from clients and suppliers, addressing inquiries or forwarding them to the relevant departments.4. **Inventory Management**: You will help track office supplies and inventory, ensuring that necessary materials are available for smooth operations.5. **Document Preparation**: You will assist in preparing documents, presentations, and reports, ensuring they are organized and presented professionally.Required Skills and Expectations:Candidates should possess strong organizational skills and the ability to prioritize tasks effectively. Proficiency in computer software, especially MS Office, is necessary for data management and reporting. Good communication skills, both written and verbal, are essential for interacting with colleagues and clients. A proactive attitude and the ability to work well in a team environment are also important for success in this role.

Job Title: TeleSales ExecutiveCompany: Vibrato Lifecare Pvt. Ltd.Location: Noida, Sector-63,G 94Job Type: Full-timeExperience Required: 0-3 YearsIndustry: Healthcare / Pharmaceuticals / Wellnesssalary 15-25kAbout the Company:Vibrato Lifecare Pvt. Ltd. is a fast-growing organization in the healthcare sector, committed to delivering high-quality wellness, pharmaceutical, and personal care products. Our mission is to improve lives through innovation, care, and trusted solutions.Job Summary:We are looking for an enthusiastic and self-motivated TeleSales Executive to contribute to generating sales for the company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.Key Responsibilities:Make outbound calls to prospective customers to promote and sell Vibrato Lifecare products.Explain product features, pricing, and benefits clearly and confidently.Follow up on leads and convert them into successful sales.Maintain customer database and update call records in CRM software.Meet and exceed daily/weekly/monthly sales targets.Handle customer queries, objections, and resolve issues professionally.Coordinate with field sales teams and support them with lead generation.Upsell or cross-sell products where relevant.Key Requirements:HSC/Graduate in any stream.Proven experience as telesales representative or similar role is a plus.Good communication skills in English and Hindi (Regional languages are a bonus).Basic computer skills and knowledge of CRM software.Ability to learn about products and explain them to customers.Positive attitude and strong work ethic.Goal-oriented with a passion for sales.What We Offer:Competitive salary with performance incentives.Friendly and supportive work environment.Opportunities for career growth and skill development.Training and mentoring by industry professionals.

As a Customer Care Executive, you will play a vital role in ensuring our customers are satisfied and well-informed. Your responsibilities will include:- **Responding to Customer Inquiries:** You will handle calls, emails, and chats from customers, addressing their questions and concerns promptly and politely.- **Providing Product Information:** You will assist customers by providing detailed information about our products and services, helping them make informed choices.- **Resolving Complaints:** You will manage and resolve customer complaints efficiently, ensuring a positive experience and maintaining customer loyalty.- **Documenting Interactions:** You will keep accurate records of customer interactions and transactions in our system for future reference and follow-up.- **Following Up with Customers:** You will reach out to customers after resolving issues to ensure they are satisfied with the solutions provided.To be successful in this role, you should meet the following requirements:- **Educational Background:** A minimum of 12th-grade education is necessary to apply for this position.- **Communication Skills:** Strong verbal and written communication skills in English and Hindi are essential, as you will be interacting with diverse customers.- **Problem-Solving Ability:** You should possess a proactive attitude and the capability to think critically to resolve issues efficiently.- **Team Player:** The ability to collaborate with colleagues and maintain a positive attitude in a dynamic environment is important.- **Basic Computer Skills:** Familiarity with computers and customer management systems will help you navigate our tools effectively.This role is perfect for individuals looking to start their careers in customer service where dedication to customer satisfaction is key.

We are seeking a dedicated Customer Care Executive to join our team in Pune. This is a full-time, work-from-home position ideal for freshers who have completed their 12th grade.Key Responsibilities:- **Customer Support:** Assist customers with inquiries via phone, email, or chat, ensuring they receive timely and accurate responses.- **Issue Resolution:** Identify and resolve customer issues efficiently, escalating complex problems to the appropriate department when necessary.- **Documentation:** Maintain detailed records of customer interactions and transactions to ensure clarity and follow-up.- **Product Knowledge:** Stay updated on our products and services to provide accurate information and assist customers effectively.- **Feedback Collection:** Gather customer feedback to help improve service quality and enhance customer satisfaction.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to interact professionally with customers. Strong problem-solving abilities are essential to address customer concerns efficiently. A good understanding of computer operations is necessary, as you will be using various software for customer management. Being a team player is crucial, as cooperation with other departments may be needed to resolve customer issues. Candidates should demonstrate a positive attitude and a commitment to providing the best service possible, ensuring customers feel valued and heard.

We are seeking a motivated Customer Relationship Executive to join our dynamic team in Pune. In this role, you will be the primary point of contact for customers, ensuring their needs are met and expectations exceeded.Key Responsibilities:1. **Customer Interaction**: Engage with customers through various channels including phone, email, and in-person to address their queries and provide assistance.2. **Problem Resolution**: Listen to customer concerns and resolve issues promptly to maintain satisfaction and loyalty.3. **Record Keeping**: Maintain accurate records of customer interactions and transactions to ensure a seamless experience for all clients.4. **Feedback Collection**: Gather customer feedback to understand their experiences and suggest improvements to enhance our services.5. **Collaboration**: Work closely with other departments to streamline processes and improve the overall customer experience.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th pass, with 0 to 2 years of experience in a customer-focused role. Strong communication skills, both verbal and written, are essential for effective engagement with customers. The ideal candidate is empathetic, patient, and possesses strong problem-solving abilities. A keen attention to detail and the ability to manage multiple tasks efficiently are also important. The successful candidate will demonstrate a positive attitude and a desire to learn, adapting to feedback and diverse customer needs. This is a full-time position requiring you to work from the office.