Customer Calling Jobs

1. Call Handling & Productivity Make outbound calls as per daily targets. Maintain required calls per hour and login adherence. Ensure maximum connect rate and efficient dialing. 2. Lead Qualification / Conversion Effectively pitch the campaign (AFFF / PFAS / RBX or relevant process). Identify eligible leads based on defined criteria. Transfer qualified calls or close leads as per process requirement. Maintain strong follow-up on interested prospects. 3. Quality & Compliance Follow approved scripts and call flow strictly. Ensure compliance with US regulations (DNC, consent, disclaimers, etc.). Maintain accurate and complete data entry in CRM. Avoid misrepresentation or false commitments. 4. Customer Interaction & Experience Handle conversations professionally with US customers. Build rapport, listen actively, and respond clearly. Address objections confidently and politely. Ensure positive customer experience on every call. 5. Data Accuracy & Documentation Update CRM with correct call dispositions. Capture all required lead details without errors. Maintain proper notes for follow-ups and call backs. 6. Adherence & Discipline Follow shift timings, break schedules, and attendance policies. Maintain dialer/login adherence. Be available during working hours with minimal idle time. 7. Performance Improvement Act on feedback shared by TL/QC.Improve call quality, conversion rate, and communication skills.Participate in training and coaching sessions.8. Team ContributionCollaborate with team members to achieve floor targets.Share best practices and successful pitch techniques.Maintain a positive and performance-driven attitude.Interested Candidates can reach outContact - 9023636210Email - hr@focuseliteweb.com

We are looking for a female Receptionist to join our team in Chembur. This is a full-time position where you will be the first point of contact for our visitors and clients. You will play a key role in creating a welcoming environment.**Key Responsibilities:**- **Greet Visitors:** Welcome guests with a friendly attitude and direct them appropriately to ensure a positive first impression.- **Manage Phone Calls:** Handle incoming calls, take messages, and redirect calls to the appropriate personnel, ensuring smooth communication.- **Maintain Front Office:** Keep the reception area organized and presentable, providing a neat and professional environment.- **Schedule Appointments:** Organize and confirm appointments or meetings for staff, helping to manage time efficiently.- **Handle Correspondence:** Manage incoming and outgoing mail and packages, ensuring timely distribution.- **Assist with Administrative Tasks:** Support the team with basic tasks like filing, data entry, and maintaining office supplies.**Required Skills and Expectations:**Candidates should have 1 to 5 years of experience in a similar role and must have completed at least their 12th grade. Strong communication skills are essential to interact effectively with clients and team members. A positive attitude and good organizational skills are crucial for managing multiple tasks smoothly. Computer proficiency is important for handling various office software. Punctuality and a professional demeanor are expected, as you will represent the face of our organization.

Core ResponsibilitiesFront Desk Management: Greet and welcome guests as soon as they arrive at the office; direct visitors to the appropriate person and office.Communication Hub: Answer, screen, and forward incoming phone calls while providing basic information when needed.Mail & Logistics: Receive, sort, and distribute daily mail/deliveries; coordinate outgoing couriers and maintain a log of all movement.Administrative Support: Assist with basic clerical tasks such as photocopying, faxing, filing, and data entry into the company system.Appointment Scheduling: Maintain the executive calendar and update meeting room schedules to avoid booking conflicts.Office Maintenance: Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures).

As a Back Office Assistant, you will support various administrative tasks to ensure that the office runs smoothly and efficiently. **Key Responsibilities:**- **Data Entry:** Accurately input and update information in databases and spreadsheets to maintain data integrity and accessibility.- **Document Management:** Organize and file important documents, both physical and digital, to ensure easy retrieval and compliance with record-keeping standards.- **Communication Support:** Assist in managing communications by sending emails, responding to inquiries, and forwarding messages to the appropriate team members.- **Inventory Tracking:** Help monitor office supplies and equipment, ensuring that stock levels are maintained and ordering new materials as needed.- **Report Preparation:** Generate and prepare reports based on collected data to assist senior management in analyzing business performance and making informed decisions.**Required Skills and Expectations:**- **Educational Background:** A Bachelors degree in Commerce (B.Com) is essential, as it provides a foundational understanding of business principles.- **Attention to Detail:** Must be meticulous in carrying out tasks, ensuring that all information is accurate and mistakes are minimized.- **Basic Computer Skills:** Proficiency in using software applications, such as Microsoft Office, is important for tasks like data entry and report preparation.- **Organizational Skills:** Strong ability to prioritize tasks and manage time effectively is crucial for maintaining a smooth workflow.- **Team Player:** Willingness to collaborate with colleagues and assist them when needed, contributing to a positive work environment. This full-time position is based in Aundh, and is ideal for individuals seeking to grow their skills in a dynamic office setting.

The Back Office Assistant will be responsible for handling daily office operations, maintaining inventory records, managing data entry of service and sales reports, and coordinating invoicing and billing activities. This role ensures smooth backend functioning and supports service, sales, and accounts teams.1. Office OperationsOpen and manage the office on a daily basisEnsure cleanliness, basic setup, and readiness for operationsHandle routine office tasks

Good Communication skills Polite & calm behaviour Customer handling

We are looking for a responsible and organized Back Office Executive to handle daily office tasks including billing, basic accounting work, and payment follow-ups with clients.

Customer Relationship Manager - BPO Calling Staff Wanted at Siyaahi Kalaa Tattoos StudioLocation: Lajpat Nagar, Delhi - 110024Experience: Prior experience in BPO calling or customer service preferredJob Type: Full-timeJob Description:Siyaahi Kalaa Tattoos Studio is seeking a skilled Customer Relationship Manager to join our team. As a BPO calling staff member, you'll be responsible for managing customer inquiries, resolving issues, and driving sales growth through excellent communication and relationship-building skills.Key Skills:- Excellent communication and interpersonal skills- Proficiency in Hindi and English languages- Prior experience in BPO calling or customer service- Strong problem-solving and negotiation skills- Ability to work in a fast-paced environmentResponsibilities:- Handle customer inquiries and resolve issues via phone and email- Meet sales targets and promote studio services- Build strong relationships with clients and partners- Collaborate with team members to achieve business goalsWhat We Offer:- Competitive salary and incentives- Opportunities for growth and professional development- Dynamic work environment with a passionate teamIf you're a motivated and customer-focused individual looking for a challenging role, contact us to join our team!Contact Info:Siyaahi Kalaa Tattoos StudioM/55, basement, Vinoba Puri, Block M, Lajpat Nagar II, Lajpat Nagar, New Delhi, Delhi 110024Apply Now!

As a Back Office Assistant, you will play a vital role in supporting the day-to-day operations of our organization. Your main responsibilities will include:- **Data Entry:** Accurately input and maintain company data in computer systems, ensuring information is up-to-date and organized for easy retrieval.- **Filing and Record Keeping:** Organize and manage physical and digital files, making it easy for team members to access important documents as needed.- **Customer Support:** Assist in responding to customer inquiries via email or phone, providing accurate information and addressing concerns to promote a positive experience.- **Inventory Management:** Help track office supplies and equipment, ensuring that necessary materials are always available for smooth operations.- **Scheduling and Coordination:** Assist with scheduling meetings and coordinating office activities, helping to keep the workplace organized and efficient.To be successful in this role, you should have the following skills and expectations:- **Attention to Detail:** A strong focus on accuracy is essential for managing data and records reliably.- **Communication Skills:** Clear spoken and written communication abilities are important for interacting with customers and team members.- **Basic Computer Skills:** Proficiency in Microsoft Office and basic computer software is expected to perform daily tasks effectively.- **Organizational Skills:** The ability to prioritize tasks and manage time effectively will help you thrive in this dynamic environment.- **Team Player:** You should be willing to collaborate with others and contribute to a positive work atmosphere. This full-time position requires a 12th pass qualification and is suitable for freshers looking to start their careers in a professional setting.

Co Commerce Company is Hiring! Were growing fast and looking for passionate individuals to join our growing team! Vacancies Available:1. Hiring Department File Submission, Documentation & Candidate Shortlisting 2. Business Development Work Online working through the company's official website & application to grow Company business 3. Team Leader Staff Management, Guidance & Regular Performance Updates Required Skills: Strong Management Skills Excellent Communication Ability Good Leadership Quality What We Offer: Work Timings: 9 AM 5 PM Starting Income: 20,000 22,000 (Based on position)Sunday OFF Location: Katraj, Pune, Maharashtra For more details, contact:HR

We are looking for a motivated and enthusiastic Sales Executive to join our team in Hadapsar. This is a full-time role suitable for freshers who meet our educational requirements.**Key Responsibilities:**- **Customer Engagement:** Interact with customers to understand their needs and provide suitable product recommendations, enhancing their overall experience.- **Sales Targets:** Achieve and exceed sales targets set by the management through effective selling techniques and customer follow-ups.- **Product Knowledge:** Maintain a deep understanding of the products being sold, ensuring accurate information is provided to customers to build trust and credibility.- **Reporting:** Document and report daily sales activities and customer interactions to help track progress and identify areas for improvement.- **Team Collaboration:** Work closely with team members to share insights and strategies to increase overall team performance.**Required Skills and Expectations:**Candidates should possess strong communication skills to engage effectively with customers. A friendly and approachable demeanor is essential for building rapport. An eagerness to learn and adapt is important, especially for those entering the sales field. Basic computer skills are necessary to handle sales reports and customer data efficiently. Candidates should be punctual, reliable, and able to work well in a team environment. Being goal-oriented with a passion for sales will be key to success in this role.

As a Telecaller, you will play a vital role in connecting with potential customers and promoting our services. This position is ideal for individuals looking for flexible, part-time work from home.**Key Responsibilities:**- **Outbound Calls:** You will make calls to potential clients, introduce our services, and explain how they can benefit from them.- **Customer Engagement:** Engaging with customers in a friendly manner is key. You will listen to their needs and answer any questions they may have.- **Lead Generation:** Your main focus will be on generating leads by collecting customer information and scheduling follow-up calls.- **Daily Reporting:** You will need to maintain records of your calls and interactions, updating our system with relevant information.- **Feedback Collection:** Gathering customer feedback on services can help the company improve. Youll be responsible for asking for and recording this feedback.**Required Skills and Expectations:**- **Communication Skills:** You should be able to communicate clearly and effectively, both verbally and in writing, to convey information to potential customers.- **Persuasiveness:** A good telecaller should have the ability to persuade customers to consider our services and maintain an upbeat attitude during conversations.- **Basic Computer Skills:** Familiarity with basic computer applications and comfortable with using a phone for calls is necessary for this role.- **Time Management:** As this is a part-time role, managing your time effectively to meet calling goals is essential.- **Enthusiasm and Positive Attitude:** A positive and enthusiastic approach is crucial to engage customers and establish rapport.

Job Title: Receptionist / Front Office Executive / Front Desk Associate / Office AssistantDepartment: Administration / Office Management / Front OfficeReports To: Office Manager / HR Manager / Administrative Head / Business OwnerLocation: Nashik, Maharashtra, India (This is typically an office-based role).Job Summary:We are seeking a professional, friendly, and highly organized Receptionist to be the welcoming face and first point of contact for our office in Nashik. The Receptionist will be responsible for managing all front desk operations, greeting visitors, handling incoming calls, and performing various administrative tasks to ensure the smooth and efficient functioning of the office environment. This role is crucial for creating a positive first impression and providing essential support to staff and visitors.Key Responsibilities:Front Desk Management:Warmly greet and welcome all visitors (clients, vendors, job applicants, guests, etc.) with a professional and friendly demeanor, ensuring a positive first impression.Manage the reception area, ensuring it remains tidy, presentable, and well-stocked with necessary stationery, brochures, and informational materials.Maintain security by following established procedures, monitoring visitor logbooks, and issuing visitor badges as required.Communication Handling:Answer, screen, and forward incoming phone calls promptly and professionally, directing inquiries to the appropriate personnel or departments.Receive, sort, and distribute daily mail, packages, couriers, and deliveries efficiently.Handle incoming and outgoing email correspondence and faxes as needed.Administrative Support:Maintain and update appointment calendars, coordinate meeting schedules, prioritize meeting requests, and manage logistics for internal and external meetings.Assist with general administrative and clerical duties such as filing (both physical and digital), photocopying, scanning documents, transcribing notes, and performing basic data entry.Order and maintain office supplies inventory, ensuring sufficient stock levels and coordinating with vendors for procurement.Assist in organizing company events, internal gatherings, and staff meetings.Handle travel arrangements and bookings for staff members as required.Information & Customer Service:Provide accurate general information to callers and visitors about the company, its services, and direct them to the appropriate resources or contacts.Address basic customer inquiries or administrative issues efficiently, escalating complex matters to relevant departments or individuals.