Customer Calling Jobs

Key ResponsibilitiesWelcome and assist visitors, clients, and guests in a professional manner.Manage the reception area and maintain a clean, organized, and professional environment.Answer, screen, and forward incoming phone calls and emails.Handle inquiries and direct them to the appropriate departments or personnel.Maintain visitor records and issue visitor passes as per company procedures.Schedule meetings, appointments, and conference room bookings.Receive, sort, and distribute incoming mail, courier deliveries, and packages.Maintain office supplies inventory and coordinate replenishment when required.Provide administrative support such as data entry, filing, photocopying, and document management.Coordinate travel arrangements, accommodations, and transportation if required.Support HR and administration activities as assigned.Ensure compliance with company security and reception protocols.

Customer Support - Part TimeWe are looking for responsible and motivated candidates for part-time Customer Support work.Responsibilities: Handle customer calls and queries Communicate professionally with customers Follow up with leads Maintain basic customer data Complete assigned daily tasksEligibility: 12th Pass / Graduate Freshers can apply Good communication skills Basic smartphone & internet knowledge Male & Female candidates can applyWork Type: Part TimeSalary: 15,000-20,000 per monthInterview: OnlineTraining: Job-related training will be provided.

We are looking for a dedicated Call Center Executive to join our team in Greater Noida. The ideal candidate should have at least 1 year of experience and a minimum education level of 12th pass. This full-time position requires working onsite at our office.Key Responsibilities:1. Customer Interaction: Engage with customers through phone calls, addressing their queries and providing accurate information about our services and products.2. Issue Resolution: Assist in resolving customer complaints effectively and efficiently, ensuring a positive experience.3. Data Entry: Maintain accurate records of customer interactions and transactions in the system to keep track of inquiries and resolutions.4. Feedback Collection: Gather customer feedback to help improve services and products, contributing to overall business growth.Required Skills and Expectations:Candidates must have excellent communication skills, with the ability to articulate clearly and listen actively. Strong problem-solving abilities are essential to address customers' needs and concerns effectively. A good command of relevant software applications and basic computer literacy is necessary for data entry tasks. Candidates should possess a positive attitude, adaptability, and a willingness to work as part of a team. Punctuality and a commitment to continuous improvement in service quality will be key to success in this role.

We are looking for a dedicated female Receptionist to join our team at an educational institute located near the bus stand in Jalandhar. This is a full-time position suitable for candidates with 0 to 1 year of experience, and a minimum education qualification of 12th pass.As a Receptionist, your primary responsibilities will include greeting visitors, managing phone calls, and assisting with administrative tasks. You will be the first point of contact for our institute and must provide a friendly and professional atmosphere. Your role may also involve data entry, scheduling appointments, and coordinating with other staff members to ensure smooth operations.To succeed in this role, you should possess excellent communication skills and a pleasant demeanor. Proficiency in basic office software and ability to handle multiple tasks efficiently is essential. Attention to detail and the ability to work independently will be crucial for managing the daily operations of the front office.This position will require you to work from the office, engaging with students, parents, and staff during working hours. Candidates with prior experience in a similar role will be given preference. If you are a motivated and organized individual looking to kickstart your career in an educational environment, we encourage you to apply for this opportunity.

We are looking for a dedicated Customer Care Executive & Upselling to join our team in Noida Sector 127. The ideal candidate will assist customers with inquiries, ensuring a positive experience and prompt resolutions.nnKey Responsibilities:nn- Customer Assistance: Actively engage with customers to address their queries and provide information about our products and services.n n- Problem Resolution: Handle customer complaints efficiently, following up to ensure an appropriate resolution and maintain customer satisfaction.nn- Team Collaboration: Work closely with team members to improve service quality and share insights for better customer engagement.nnRequired Skills and Expectations:nnCandidates should possess a minimum educational qualification of 12th pass and have no prior experience required, making this an excellent opportunity for freshers. Strong communication skills, both verbal and written, are essential for effectively interacting with customers. The candidate should have a positive attitude, patience, and the ability to handle stressful situations with ease. A commitment to delivering excellent customer service and the ability to work collaboratively in a team setting is crucial. The role is full-time and requires working from the office, so the candidate must be available during designated working hours. Adaptability and willingness to learn about company products and services are important for success in this position.

Job Position: Tele Sales ExecutiveCompany: Effizent Seele Pvt. Ltd.Department: Sales & MarketingReports To: Sales ManagerJob Summary:The Sales Executive is responsible for identifying and pursuing new sales opportunities, building strong relationships with customers, and achieving or exceeding sales targets. The ideal candidate will be proactive, persuasive, and focused on delivering exceptional customer experiences while driving business growth.Key responsibilities -:*Identify and approach potential customer to promote and sell products and services (GST Franchisee).*Doing Telecalls and Telesales*Prepare sales report and presentation for management

As a Telecalling Executive, you will play a crucial role in our healthcare-focused call center located in Noida Sector 6. This full-time position is ideal for recent school leavers, offering a chance to start your career in a professional environment.Your key responsibilities will include making outbound calls to engage with potential and current clients regarding healthcare services. You will be tasked with providing detailed information about our offerings, addressing inquiries, and ensuring excellent customer service. Accurately documenting call details and maintaining client records will also be essential parts of your role. To succeed in this position, you should possess strong communication skills, both verbal and written, and be comfortable using phones and other communication tools. A basic familiarity with healthcare services will be advantageous but is not mandatory, as training will be provided. You should be able to work collaboratively in a team and be open to learning new skills and concepts related to the medical line of work.As the job is performed on-site, you will need to report to the office regularly. There are no additional requirements concerning physical tasks or specialized documents for this position. Working hours and schedules will adhere to the companys policies, which include a structured shift system.This role offers a great opportunity to gain experience in the telecalling domain while contributing to important healthcare services.

We are looking for a Back Office Assistant to support our team in Bavla, Ahmedabad. This is a part-time role suitable for fresh graduates who have completed their 12th grade. As a Back Office Assistant, your key responsibilities will include maintaining accurate records, assisting with data entry, and managing files. You will help ensure the smooth operation of daily tasks and support other team members as required. This role is crucial for keeping our office organized and efficient.To be successful in this role, you should have strong attention to detail and excellent organizational skills. Good communication skills are essential, as you will be part of a team and may need to interact with other staff members. You should be comfortable using basic computer software and able to learn new tools quickly. We expect you to be dependable, punctual, and able to complete assigned tasks with minimal supervision. A willingness to learn and grow within the position will be highly regarded. This role is a great opportunity for those starting their careers and looking to gain valuable work experience in an office environment. Please note that only male candidates will be considered for this position.

We are looking for a dedicated Back Office Assistant to join our team in Chittorgarh, India. This entry-level position is ideal for individuals with a strong desire to learn and grow in an office environment.Key Responsibilities:- Data Entry: Accurately inputting and updating information in our databases to ensure records are current and accessible.- Administrative Support: Assisting with general office tasks such as filing, scanning documents, and organizing paperwork to maintain an efficient office environment.- Customer Communication: Responding to client inquiries and providing necessary information, ensuring a friendly and professional communication style.- Inventory Management: Helping to monitor and manage office supplies, ensuring that all necessary materials are available for daily operations.- Coordination with Team Members: Collaborating with various departments to support the overall functioning of the office and improve workflow.Required Skills and Expectations:Candidates should have strong organizational skills and attention to detail. Good communication skills are essential for interacting with team members and clients. A basic understanding of computers and common software applications is expected. We welcome freshers or those with minimal experience, as training will be provided. A positive attitude, willingness to learn, and the ability to work effectively within a team are crucial for success in this role.

R V GOLD COMPANY - THE GOLD ROUNDERBuild Your Career with a Trusted Name in GoldR V GOLD COMPANY is a trusted name in the gold industry, offering comprehensive solutions for all kinds of gold and precious metal requirements. We strive to provide our customers with the best possible deals and services.Our vision is to become every customer's Lifetime Gold Companion through trust, transparency, and exceptional service.EXPERIENCEFreshers & Experienced Candidates are WelcomeWe are looking for career-oriented and enthusiastic candidates with a positive attitude, willingness to learn, and the determination to contribute to both company growth and personal development.KEY RESPONSIBILITIESHandle and manage customer calls professionally.Explain the company's products and services clearly to customers.Build and maintain strong relationships with existing and prospective clients.Follow up with customers and identify potential business opportunities.Address customer queries and provide appropriate information.Maintain a positive Can-Do attitude and take initiative to achieve targets.Contribute towards customer satisfaction and overall business growth.KEY SKILLS & QUALIFICATIONSBasic computer knowledge is essential.Good communication and interpersonal skills.Customer-focused and professional approach.Positive attitude with a willingness to learn.Ability to work independently as well as in a team.Strong follow-up and relationship-management skills.Preferred ExperienceExperience in the following sectors will be an added advantage:MuthootManappuramNBFCsGold Loan CompaniesPawn Broking / Gold Buying BusinessesJewellery / Gold IndustryINTERVIEW PROCESSMultiple Rounds of InterviewCandidates who demonstrate the required skills, attitude, and potential will be considered for the next stages of the selection process.JOIN R V GOLD COMPANYIf you are ambitious, confident, and looking for an opportunity to grow your career, we would love to hear from you!Join R V GOLD COMPANY and grow with us.

Hiring for full-time and part-time positions:Back Office Executives (Female)Qualification: Graduate preferred. Basic computer knowledge and good communication skills required.

Job Title: ReceptionistLocation: BengaluruJob Description:Greet guests warmly.Direct visitors correctlyTake clear messages of incoming calls.Receive, sort, and distribute daily mail, packages, and courier deliveries whenever receivedManage basic filing and handle data entry or photocopying.Keep the reception and lobby areas tidy, monitor front office supplies, and restock inventory as needed.RequirementsGood communication and interpersonal skills.Basic knowledge of MS Office (Word, Excel and Outlook/email).Good telephone etiquette and professional appearance.Ability to handle multiple tasks and work independently.Good organizational and time-management skills.

We are seeking a dedicated Calling Executive to join our team in Ghaziabad. The ideal candidate will have 1 to 2 years of experience and a graduate degree. This full-time position involves engaging with clients and facilitating communication for various services. Key Responsibilities:1. Client Communication: Make outbound calls to clients to provide information about services, answer inquiries, and address any concerns or questions they may have. Clear and efficient communication is essential.2. Follow-Up Calls: Conduct follow-up calls to ensure customer satisfaction and gather feedback on services provided. This helps in improving service quality and enhancing customer relationships.3. Data Entry and Reporting: Maintain accurate records of calls made and client interactions in the system. You will be responsible for updating databases and generating reports as needed.4. Team Collaboration: Work closely with other team members to share insights and strategies for improving client engagement and sales outcomes.Required Skills and Expectations:The ideal candidate should have excellent verbal communication skills and a friendly, persuasive telephone manner. Strong organizational skills and attention to detail are necessary for accurately managing client information. Ability to work in a team and handle multiple calls efficiently is essential. A positive attitude and the eagerness to learn and grow within the role are highly valued. As this position is strictly for females, candidates must meet this gender requirement.

Position: Telecaller ExecutiveSalary: 15,000 - 20,000 per monthExperience: Minimum 1 year in Telecalling / CallingLocation: Najafgarh, New DelhiWorking Days: Monday to SaturdayShift: Day ShiftGender: Male / Female - Both can applyImmediate joiners are requiredKey ResponsibilitiesMake outbound calls to potential customers and generate leads.Handle incoming enquiries and understand customer requirements.Follow up regularly with leads, enquiries and quotations.Maintain accurate calling and lead records in CRM/Excel.Coordinate with the Sales Team for qualified leads and meetings.Maintain daily calling and follow-up reports.Achieve daily/weekly calling and lead-generation targets.Maintain professional communication with customers.EligibilityGraduate in any discipline.Minimum 1 year of relevant calling/telecalling experience.Excellent communication skills in English.Good convincing and interpersonal skills.Basic knowledge of MS Excel/CRM preferred.Positive attitude, target-oriented and disciplined.

We are looking for a friendly and organized female receptionist to join our team in Vadodara. The ideal candidate will have a graduate degree and 0-2 years of experience. This role is full-time and requires the ability to work from the office.Key Responsibilities:1. Greeting Visitors: You will be the first point of contact for guests, welcoming them warmly and directing them to the appropriate person or department.2. Answering Phone Calls: You will manage incoming and outgoing calls, providing information or transferring calls as needed, while maintaining a professional attitude.3. Managing Appointment Schedules: You will assist in scheduling appointments and maintain the calendar for the office, ensuring smooth operations throughout the day.4. Handling Administrative Tasks: You will perform various administrative duties such as filing documents, maintaining office supplies, and preparing reports as required.5. Maintaining a Clean Reception Area: You will ensure that the front desk and reception area are tidy and presentable at all times, creating a welcoming environment.Required Skills and Expectations:The ideal candidate should have excellent communication and interpersonal skills to interact effectively with clients and colleagues. A basic understanding of office software is essential for managing schedules and documents. Candidates should display a positive attitude, strong organizational skills, and the ability to multitask in a dynamic office environment. A professional appearance and manner are expected at all times.

# URGENT HIRING - BPO PROCESS MALAD AM GLOBAL HIRE is hiring candidates for an urgent BPO requirement in Malad, Mumbai.### Job Details Location: Malad, Mumbai Role: Customer Service / Sales / Voice Process Qualification: HSC / Graduate Experience: Freshers & Experienced candidates can apply Salary: 15,000 - 30,000 per month + Incentives Shift: 9 AM - 6 PM / 10 AM - 7 PM / 11 AM - 8 PM Weekly Off: As per process Joining: Immediate Joiners Preferred### Candidate Requirements* Good communication skills* Basic computer knowledge* Good customer-handling skills* Candidates should be comfortable working in a BPO environment* Freshers and experienced candidates are welcome* Candidates from nearby areas preferred### Why Join? Attractive salary + incentives Multiple career opportunities Immediate hiring Growth opportunities Friendly work environment Call / WhatsApp: 7984905245 Interested candidates can apply now.AM GLOBAL HIRE*Recruitment & Staffing Solutions*

We are looking for a friendly and organized Receptionist to join our team in Kullu Manali. In this role, you will be the first point of contact for our visitors and clients, providing excellent service and ensuring smooth office operations.Key Responsibilities:- Greeting Visitors: You will warmly welcome guests as they arrive, ensuring a positive first impression of our company.- Handling Phone Calls: You will answer phone calls, direct them to the appropriate staff, and take messages when necessary, maintaining a professional tone.- Managing Appointments: You will schedule and confirm appointments, keeping the calendar organized and accessible for staff.- Maintaining Office Supplies: You will monitor and manage office supplies inventory, placing orders as needed to ensure smooth operations.Required Skills and Expectations:The ideal candidate should have 3 to 5 years of experience in a receptionist or front desk role. A diploma in a relevant field is preferred. Strong communication skills are essential, as you will interact with clients and team members daily. You should be well-organized and able to multitask in a busy environment. Proficiency in basic computer applications is important. Attention to detail and a friendly demeanor are key traits that will contribute to your success in this role. The ability to maintain confidentiality and handle sensitive information responsibly is also crucial.

* Handle incoming grievance and support calls from users.* Understand, record and appropriately route grievances/complaints.* Provide accurate information and assistance as per defined processes/SOPs.* Coordinate with concerned officials for grievance resolution and follow-up.* Maintain call/grievance records in the designated system.* Perform basic computer and MS Office-related tasks.* Escalate unresolved or critical issues to the concerned authority.* Maintain professional and courteous communication with callers.* Perform other call-handling/support activities related to the grievance redressal system.*Required Skills:** Good verbal and interpersonal communication skills.* Good command of *Hindi and English*.* Basic computer and MS Office knowledge.* Good listening, problem-solving and coordination skills.* Ability to work as per project/operational requirements.*Experience:* Prior experience in Helpdesk/Call Centre/Customer Support in Government/PSU Grievance handling preferred

We are looking for a Visa Counsellor in Ahmedabad, India, to assist clients with their visa applications and provide guidance throughout the process. This role is suitable for recent graduates and individuals with up to three years of experience.Key Responsibilities:1. Client Consultation: Meet with clients to understand their visa requirements and provide tailored advice on visa types and application procedures.2. Documentation Assistance: Help clients prepare and organize necessary documents, ensuring they meet the requirements set by different embassies and immigration authorities.3. Application Submission: Facilitate the submission of visa applications on behalf of the clients, ensuring all forms are filled out correctly and submitted in a timely manner.4. Follow-Up: Monitor the progress of submitted applications and keep clients informed about any updates or additional requirements from the authorities.5. Problem Resolution: Address any concerns or hurdles clients may face during the application process, providing solutions and support as needed.Required Skills and Expectations:The ideal candidate should possess strong communication and interpersonal skills, with the ability to build rapport with clients. Attention to detail is crucial to ensure accurate documentation. Candidates should be organized, capable of managing multiple applications simultaneously, and proactive in their approach to problem-solving. A good understanding of visa regulations and processes will be beneficial. Being a team player with a positive attitude is essential for success in this role.

We are looking for a Visa Counsellor to help clients navigate the visa application process. The ideal candidate will have 1 to 3 years of experience, preferably in a similar role.Key Responsibilities:- Client Consultation: Meet with clients to understand their visa requirements and provide tailored advice based on their destinations and purposes of travel.- Documentation Assistance: Guide clients in preparing the necessary documentation for their visa applications, ensuring all paperwork is complete and accurate.- Application Submission: Submit visa applications on behalf of clients and monitor the status of these applications to ensure timely processing.- Follow-Up Communication: Maintain regular communication with clients, updating them on their application status and addressing any concerns they may have throughout the process.- Regulatory Knowledge: Stay updated on visa regulations and policies for various countries, ensuring the information provided to clients is current and accurate.- Record Management: Maintain detailed records of client interactions and documentation to ensure compliance and facilitate efficient service delivery.Required Skills and Expectations:The candidate should possess strong communication and interpersonal skills, enabling effective interaction with clients and stakeholders. Attention to detail is crucial, as accuracy in documentation is essential for visa approvals. A proactive approach to problem-solving will be valuable when addressing client queries. The candidate should be comfortable working in an office environment and have a basic understanding of immigration laws and processes. Familiarity with customer service practices is a plus.

We are seeking a Customer Care Executive to join our dynamic team in Nashik. This is a full-time position ideal for individuals with little to no experience who are eager to start their careers in customer service. You will be responsible for enhancing customer satisfaction by providing exceptional service.Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls and messages from customers, addressing their questions or concerns promptly and effectively.- Provide Product Information: Educate customers about our products or services, ensuring they have the necessary information to make informed decisions.- Resolve Complaints: Actively listen to customer complaints, work to understand their issues, and provide appropriate solutions in a timely manner.- Maintain Customer Records: Accurately document customer interactions and transactions in our system to ensure reliable follow-up and record-keeping.- Collaborate with Teams: Work closely with different teams to resolve customer issues and improve service delivery, providing input on customer feedback.Required Skills and Expectations:- Excellent Communication Skills: Strong verbal and written communication abilities are essential for effectively interacting with customers.- Customer-focused Mindset: A genuine desire to help and serve customers to ensure their experience is positive.- Problem-solving Abilities: Capability to think critically and address challenges creatively while remaining calm under pressure.- Basic Computer Skills: Familiarity with computers and software for documentation and communication purposes.- Team Player: Willingness to work collaboratively with others and contribute to a positive team environment. This role is a great opportunity for anyone looking to develop their career in customer service within a supportive team.

Key ResponsibilitiesPerform accurate data entry and maintain company records and databases.Prepare, organize, and file documents, reports, and correspondence.Support day-to-day administrative and back-office operations.Verify, update, and maintain records to ensure data accuracy.Coordinate with internal teams regarding documentation and operational requirements.Handle scanning, photocopying, filing, and document management activities.Assist in preparing reports, spreadsheets, and presentations as required.Monitor office supplies and coordinate procurement requests when needed.Ensure compliance with company policies and documentation standards.Support management with administrative tasks and special projects.

Key ResponsibilitiesCustomer Assistance: Handle inbound and outbound calls, emails, live chats, or ticketing queries from customers in a professional and timely manner.Issue Resolution: Diagnose and troubleshoot customer issues, provide accurate product or service information, and offer practical solutions.Escalation Management: Coordinate with internal departments (technical support, sales, logistics, or quality assurance) to escalate complex issues and follow up until resolved.Ticket & Data Maintenance: Maintain detailed, up-to-date logs of customer interactions, feedback, and ticket statuses in the CRM or support system.Feedback Collection: Gather customer feedback and insights to share with operational teams for process and product improvement.Relationship Building: Build trust and strong relationships with customers through clear, empathetic, and effective communication.