Customer Calling Jobs

Hiring - EAGRU (WFH)Roles: Telesales Openings: 500+ Work from Home Day Shift 5 Days Working (Saturday & Sunday Off) Any 8 Hours ShiftEligibility:Any qualificationLanguages: English, Hindi, KannadaLaptop mandatory Salary:15K and 7K Increment every 3 months Virtual Interview Immediate Joiners Preferred

Call and follow up with prospective customers.Explain project details and offers.Schedule site visits for the sales team.Maintain customer records in CRM/Excel.Achieve daily calling and lead generation targets.

We are looking for a Customer Support Representative to join our team. This role involves interacting with customers to ensure their questions and concerns are addressed effectively. As a representative, you will work from home and provide excellent service to help build strong customer relationships.**Key Responsibilities:**- **Responding to Customer Inquiries:** Handle incoming calls and messages to assist customers with their questions or issues.- **Providing Product Information:** Share details about our products and services, helping customers understand features and benefits.- **Resolving Issues:** Identify and troubleshoot customer problems to find suitable solutions promptly.- **Documenting Interactions:** Keep accurate records of customer interactions and transactions for future reference and quality assurance.- **Following Up:** Proactively reach out to customers after resolving issues to ensure their satisfaction.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to effectively interact with customers.- **Problem-Solving Skills:** Be able to think critically and resolve customer issues in a timely manner.- **Patience and Empathy:** Show understanding and patience when dealing with customer concerns, ensuring they feel valued.- **Basic Computer Knowledge:** Familiarity with computers and the ability to navigate software applications is important.- **Team Player:** Be willing to collaborate with team members and share insights for improving customer service. We welcome freshers who have completed their 12th grade. If you are eager to learn and grow in customer service, this role is for you!

**Key Responsibilities:*** Build and maintain relationships with builders, contractors, and project clients.* Communicate with clients regarding cement requirements, quotations, and order status.* Coordinate with company officers for customer code opening and approval processes.* Prepare and send emails related to orders, quotations, and customer requirements.* Share daily dispatch reports with clients and management.* Follow up on pending orders, dispatches, and payments.* Coordinate with the logistics team to ensure timely delivery of cement.* Maintain customer records and update sales data regularly.* Handle customer inquiries and provide timely resolutions.* Generate leads and develop new business opportunities in the non-trade segment.* Prepare daily and monthly sales reports.* Ensure smooth communication between clients, officers, and dispatch teams.

As a Calling Executive, you will play a crucial role in engaging with customers and promoting our services. Your primary responsibilities will include:- **Making Outbound Calls**: You will reach out to potential or existing customers to provide information about products and services, ensuring clarity and accuracy in communication.- **Customer Engagement**: You will listen to customer queries and concerns, ensuring that each interaction is handled with care and professionalism, leading to high customer satisfaction.- **Data Entry and Management**: You will maintain accurate records of customer interactions and feedback in our database, which helps in tracking performance and providing better service.- **Achieving Targets**: You will work towards meeting daily and monthly call targets, contributing to the team's overall success, and motivating yourself and your peers to excel.- **Team Collaboration**: You will work closely with team members and supervisors to share insights and best practices that enhance the calling process and improve customer experiences.For this role, you should possess the following skills and qualities:- **Strong Communication Skills**: You need to communicate clearly and effectively in both verbal and written forms to build rapport with customers.- **Listening Skills**: Ability to listen carefully to customer needs and respond appropriately.- **Positive Attitude**: A friendly and positive demeanor helps create a welcoming experience for customers.- **Basic Computer Skills**: Familiarity with using computers for data entry and managing customer information is essential.- **Eagerness to Learn**: A strong desire to learn and improve in a fast-paced environment is important, especially for those new to the workforce. This is a full-time position based in Kolkata, suitable for individuals with 0 to 5 years of experience.

We are looking for an enthusiastic and skilled Telecaller to join our team in Lucknow. The ideal candidate will have strong communication skills and experience in calling, helping us connect with clients across various regions.Key Responsibilities:1. **Client Engagement**: Initiate and maintain conversations with potential clients through phone calls, offering information about our products and services while understanding their needs.2. **Lead Generation**: Identify and qualify potential leads by researching and contacting prospects, ensuring an effective pipeline for our sales team.3. **Follow-Up**: Regularly follow up with leads and existing customers to nurture relationships, answer inquiries, and provide updates about our offerings.4. **Record Keeping**: Maintain accurate records of conversation details, leads, and outcomes in our CRM system, ensuring all data is up-to-date and organized for future reference.5. **Feedback Collection**: Gather feedback from clients about our services and suggestions for improvement, contributing to enhanced customer satisfaction.Required Skills and Expectations:Candidates should have a minimum of 2 to 8 years of experience in international telecalling or a related field. A graduate degree is necessary. Proficiency in English and other languages is an advantage. Excellent verbal communication skills, a friendly demeanor, and a persuasive approach are essential. The ability to handle objections and maintain a positive attitude in challenging situations will contribute to success in this role. Being adaptable and willing to learn is key.

We are looking for a BPO Telecaller to join our team in Kolkata. This is a full-time office job suited for individuals who have recently completed their 10th grade and are eager to start their career in the Business Process Outsourcing sector. **Key Responsibilities:**- **Making Calls:** You will be responsible for reaching out to potential customers to provide information about our services. Your communication skills will help create a positive impression.- **Understanding Customer Needs:** Listen attentively to customers' queries and concerns, ensuring you understand their needs to provide appropriate solutions.- **Recording Information:** Maintain accurate records of customer interactions in our database. This helps in tracking communication and following up effectively.- **Meeting Targets:** Work towards achieving daily and monthly call targets. Your performance will contribute directly to the team's success.- **Providing Feedback:** Share insights and feedback from customers with the team to help improve our services and customer experience.**Required Skills and Expectations:**Candidates should possess strong verbal communication skills, with the ability to convey information clearly and professionally. Basic computer knowledge is essential for data entry and managing customer records. A positive attitude and a willingness to learn are important, as is being a team player who can collaborate effectively with colleagues. Punctuality and reliability are also expected, as this role will require consistent attendance at the office. Previous experience is not required, but any exposure to customer service can be beneficial.

Greet and welcome visitors in a professional manner, Maintain visitor logs and issue badges when required, Handle incoming and outgoing mail and courier services, Ensure the reception area is tidy, organized, and presentable at all times.

We are looking for a dedicated Telecaller Staff member to join our team in Chattarpur. This role requires a female candidate who has a passion for customer service and effective communication skills. **Key Responsibilities:**- **Making Outbound Calls:** Contact potential and existing customers to promote and provide information about our products or services.- **Handling Inbound Queries:** Answer incoming calls from customers, addressing their inquiries, resolving issues, and providing detailed information as needed.- **Updating Customer Information:** Maintain and update customer databases with accurate information gathered during calls to ensure the database remains current.- **Achieving Targets:** Work towards meeting daily and monthly call targets set by the management to help the team reach its goals.- **Providing Feedback:** Share insights and feedback from customer interactions with the management to improve service delivery and customer satisfaction.**Required Skills and Expectations:**- Excellent verbal communication skills to convey information effectively to customers.- Strong listening skills to understand customer needs and respond appropriately.- Ability to handle rejection and stay motivated to make further calls.- Basic computer skills for data entry and using customer relationship management (CRM) software effectively.- Prior experience in a similar role is preferred but not mandatory, as we welcome individuals eager to learn and grow.- A positive attitude and a willingness to work as part of a team in a fast-paced environment. Candidates with 1 to 7 years of experience and a minimum education of 12th grade are encouraged to apply.

We are looking for a motivated female Telecaller to join our team in Gwalior. The ideal candidate should be a graduate with 0 to 4 years of experience in telecalling or customer service.As a Telecaller, you will be responsible for making outbound calls to potential customers and providing them with information about our products or services. You will engage with customers, understand their needs, and assist them in making informed decisions.Key Responsibilities:1. **Outbound Calling**: Make calls to potential clients to introduce our offerings and generate interest.2. **Customer Interaction**: Engage with customers in a friendly and professional manner, addressing their queries effectively.3. **Data Management**: Maintain accurate records of calls and customer interactions to ensure proper follow-up and tracking.4. **Lead Generation**: Identify potential leads and pass them on to the sales team for further action.5. **Feedback Collection**: Gather customer feedback to help improve services and product offerings.Required Skills and Expectations:Candidates must possess strong communication skills in English and Hindi, along with a pleasant phone demeanor. The ability to listen actively and respond appropriately to customer queries is essential. Basic computer skills and familiarity with CRM software are preferred. An outgoing personality with a positive attitude towards work will contribute to success in this role. The ideal candidate should be ready to work full time from our office in Gwalior.

Telecaller Executive - Tours & TravelsCall customers and explain our domestic & international tour packages.Follow up on travel enquiries and convert them into bookings.Promote holiday packages, visa services, and flight offers.Understand customer travel requirements and provide suitable options.Maintain customer records and daily follow-up reports.Coordinate with the operations team for bookings.Achieve monthly sales and booking targets.Good communication skills in English & Tamil (Hindi is an added advantage).Basic computer knowledge is required.Freshers & experienced candidates are welcome.

Job Description * Key Responsibilities Sales Responsibilities Identify and develop new business opportunities. * Flexible working as per business requirements.Generate leads through calls, visits, emails, and networking. * Maintain relationships with existing customers. * Achieve monthly and annual sales targets. * Prepare quotations, follow-ups, and negotiate with clients. * Coordinate with production and dispatch teams for timely delivery. * Maintain customer records and sales reports. * Handle customer complaints and provide solutions. * Marketing Responsibilities Plan and execute marketing activities and campaigns. * Promote company products through online and offline channels. * Conduct market research and competitor analysis. * Manage social media and promotional activities. * Prepare marketing materials, presentations, and product catalogs. * Participate in exhibitions, trade fairs, and client meetings. Support branding and business development activities. * Required Skills Good communication and negotiation skills. * Basic computer knowledge (MS Office, Email, Excel). * Strong customer handling ability. * Ability to work under pressure and achieve targets. Teamwork and problem-solving skills. * Experience in Sales will be an added advantage. * Flexible working as per business requirements.Note : Working Conditions Field visits and client meetings may be required.( All expenses incurred in connection with this process will be covered by the company.(Stay, Food & Trevell).

Job Description - Customer Support Executive (B2C)Position: Customer Support Executive (B2C)Company: AVM LabsLocation: CoimbatoreEmployment Type: Full-TimeExperience: Fresher / Up to 1 YearAbout the RoleAVM Labs is looking for a customer-focused and enthusiastic Customer Support Executive to handle customer interactions across GCC regions. The ideal candidate will be responsible for providing excellent customer service, resolving queries, and ensuring a positive customer experience through effective communication and timely follow-ups.Key ResponsibilitiesHandle inbound and outbound customer calls, emails, and chat support.Respond to customer queries and provide accurate information about AVM Labs' diagnostic services.Resolve customer complaints professionally and ensure timely follow-up.Maintain a high level of customer satisfaction through quality service.Coordinate with internal departments to resolve customer issues efficiently.Record all customer interactions, complaints, and follow-up activities in the ERP/CRM system.Monitor pending requests and ensure timely closure.Maintain service quality standards and achieve customer support KPIs.Build positive relationships with customers by providing prompt and courteous support.Assist customers with appointment scheduling, service requests, and report-related queries.Required QualificationsBachelor's Degree in any discipline.Freshers or candidates with up to 1 year of experience in Customer Support, Customer Service, BPO, Call Centre, or Client Relationship roles.Experience in the healthcare or diagnostic industry will be an added advantage.Required SkillsCustomer ServiceCustomer Relationship ManagementCall HandlingEmail & Chat SupportComplaint ResolutionERP/CRM ManagementMS Excel, Word & PowerPointProfessional Email CommunicationActive ListeningExcellent Communication SkillsProblem-SolvingTime ManagementMultitaskingAttention to DetailTeamworkAdaptabilityCustomer-Focused ApproachPreferred Candidate ProfileExcellent verbal and written communication in English.Ability to communicate professionally with customers.Strong interpersonal and relationship-building skills.Ability to work in a fast-paced environment.Positive attitude with a willingness to learn.Good organizational and follow-up skills.Why Join AVM Labs?Opportunity to work with a growing healthcare diagnostics organization.Professional learning and career development.Exposure to international customer support (GCC region).Supportive and collaborative work environment.

We are looking for a Customer Support Representative to join our team in Thane West. This role is ideal for someone who is enthusiastic about helping customers and has a positive attitude. **Key Responsibilities:**- **Assisting Customers**: Provide support to customers by answering their questions and resolving issues they may have with products or services.- **Handling Inquiries**: Respond to customer inquiries via phone, email, or in-person, ensuring timely and accurate information is provided.- **Documenting Interactions**: Keep a record of customer interactions and transactions, ensuring that information is easily accessible for follow-up.- **Collaborating with Team Members**: Work closely with other team members to ensure customer satisfaction and share insights that may improve service.- **Maintaining Product Knowledge**: Stay informed about our products and services to provide accurate information and guidance to customers.**Required Skills and Expectations:**Candidates should have a minimum of a 10th-grade education and ideally have some experience in customer service, although freshers are also welcome to apply. Strong verbal and written communication skills are essential to effectively assist customers. The ability to remain calm and patient in challenging situations is crucial. Candidates should be detail-oriented, able to multitask, and have basic computer skills. A willingness to learn and adapt to new processes is a must, as well as a strong sense of teamwork and responsibility.

We are seeking a dedicated and enthusiastic Customer Care Executive to join our team in Chennai. This is a full-time, work-from-home position designed for freshers who have completed their 12th grade. The ideal candidate should be a female and possess a strong desire to assist customers effectively.Key Responsibilities:- **Customer Interaction**: Engage with customers through phone calls, emails, or chat. You will be the first point of contact, providing information and support on our products and services. - **Issue Resolution**: Address customer inquiries and complaints promptly and professionally. Your goal is to resolve issues to ensure customer satisfaction, enhancing their experience with our brand.- **Product Knowledge**: Learn about our products and services to provide accurate information. Staying informed will enable you to assist customers confidently and effectively.- **Documentation**: Maintain clear records of customer interactions in our system. Accurate documentation helps track issues and improve future service.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written. A friendly and positive attitude is essential, as is the ability to listen and empathize with customer concerns. Basic computer skills and familiarity with using a computer for customer service tasks are also required. You should be organized and able to manage time effectively, providing timely responses to customer inquiries. A proactive approach to problem-solving will benefit you in this role, ensuring you meet and exceed customer expectations.

Making calls to potential customersExplaining company services and productsMaintaining daily call recordsSubmitting daily progress reports

Job description:Key Responsibilities:Handle customer queries effectively via call/chat/emailEnsure timely resolution and maintain customer satisfactionMaintain call logs and reports as per process requirementFollow standard operating procedures and guidelinesHandle inbound and outbound customer interactionsProvide accurate information and resolve queriesDocument customer interactions in the systemMaintain service quality and meet defined KPIsKey Requirements:Good communication and interpersonal skillsComfortable with rotational shifts, if requiredStrong verbal and written communication skillsAbility to multitask and manage time effectivelyComfortable with rotational shifts and night shifts (for NRI process)Fresher welcome; prior BPO/customer support experience is a plusLanguage: English (Preferred)

As a Real Estate Consultant, you will play a crucial role in helping clients navigate the property market. Your primary responsibilities will include:- **Client Consultation**: Engage with clients to understand their property needs and preferences, ensuring a personalized approach to service.- **Market Research**: Conduct thorough research on current property listings, market trends, and pricing to provide clients with up-to-date information.- **Property Showings**: Schedule and conduct virtual or in-person property showings, helping clients visualize their potential new homes.- **Negotiation**: Assist clients in negotiating offers and contracts, ensuring they receive the best possible terms.- **Documentation Support**: Help clients prepare and understand necessary paperwork, guiding them through the buying, selling, or renting process.You should have strong communication skills to effectively interact with clients and understand their needs. A good understanding of the local real estate market is essential, even if you are new to the field. Being organized and detail-oriented will help you manage various client requests and transactions efficiently. Basic knowledge of technology will be beneficial since you will be working from home and using online tools to assist clients. A positive attitude and a willingness to learn will help you thrive in this role as you build relationships and gain experience in real estate consulting.

We are looking for a friendly and professional female receptionist to join our team in Chandkheda. In this full-time position, you will be the first point of contact for our visitors and clients, ensuring a positive experience every time they enter our office.**Key Responsibilities:**- **Greet Visitors:** Welcome guests warmly and assist them in finding the right person or department.- **Answer Phone Calls:** Manage incoming calls, provide information, and transfer calls to the appropriate staff members.- **Manage Appointments:** Schedule and coordinate meetings and appointments for employees, ensuring efficient use of time.- **Maintain Front Desk Area:** Keep the reception area tidy and organized, making sure it remains presentable to clients and visitors.- **Handle Correspondence:** Receive and distribute mail, packages, and documents, ensuring timely communication within the office.- **Assist with Administrative Tasks:** Support other administrative functions, such as filing, data entry, and managing office supplies as needed.The ideal candidate should have a basic education level, having completed at least the 10th grade. Prior experience in a receptionist role is preferred but not mandatory, as we welcome candidates with 0-6 years of experience. Strong communication skills, a courteous demeanor, and the ability to multitask in a busy environment are essential. The candidate must be comfortable working from the office and be available to work full-time.

We are looking for a motivated Customer Support Representative to join our team. This full-time position is ideal for freshers who have completed their 12th grade and wish to start a career in customer service from the comfort of their homes in Rajkot, India.As a Customer Support Representative, your main role will be to assist customers by answering their questions and resolving any issues they may have. Key Responsibilities include:- **Responding to Inquiries:** You will communicate with customers via phone, chat, or email to provide timely answers to their questions about our products or services.- **Problem-Solving:** When customers face issues, you will identify the problems and offer effective solutions to ensure their satisfaction.- **Documenting Interactions:** It is important to record customer interactions in our system accurately to help maintain a clear understanding of each case for future reference.- **Providing Feedback:** You will relay customer feedback and suggestions to improve our products and services, helping us enhance the customer experience.The ideal candidate will possess excellent communication skills and a friendly attitude. You should be patient, empathetic, and able to handle difficult situations calmly. Strong problem-solving skills and attention to detail are essential, as is the ability to work independently and manage your time effectively while working from home.

We are seeking a dedicated Customer Care Executive to join our team in Pune. This is a full-time, work-from-home position ideal for freshers who have completed their 12th grade.Key Responsibilities:- **Customer Support:** Assist customers with inquiries via phone, email, or chat, ensuring they receive timely and accurate responses.- **Issue Resolution:** Identify and resolve customer issues efficiently, escalating complex problems to the appropriate department when necessary.- **Documentation:** Maintain detailed records of customer interactions and transactions to ensure clarity and follow-up.- **Product Knowledge:** Stay updated on our products and services to provide accurate information and assist customers effectively.- **Feedback Collection:** Gather customer feedback to help improve service quality and enhance customer satisfaction.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to interact professionally with customers. Strong problem-solving abilities are essential to address customer concerns efficiently. A good understanding of computer operations is necessary, as you will be using various software for customer management. Being a team player is crucial, as cooperation with other departments may be needed to resolve customer issues. Candidates should demonstrate a positive attitude and a commitment to providing the best service possible, ensuring customers feel valued and heard.