Customer Calling Job Vacancies in Chennai

Telecaller Executive - Tours & TravelsCall customers and explain our domestic & international tour packages.Follow up on travel enquiries and convert them into bookings.Promote holiday packages, visa services, and flight offers.Understand customer travel requirements and provide suitable options.Maintain customer records and daily follow-up reports.Coordinate with the operations team for bookings.Achieve monthly sales and booking targets.Good communication skills in English & Tamil (Hindi is an added advantage).Basic computer knowledge is required.Freshers & experienced candidates are welcome.

We are seeking a dedicated and enthusiastic Customer Care Executive to join our team in Chennai. This is a full-time, work-from-home position designed for freshers who have completed their 12th grade. The ideal candidate should be a female and possess a strong desire to assist customers effectively.Key Responsibilities:- **Customer Interaction**: Engage with customers through phone calls, emails, or chat. You will be the first point of contact, providing information and support on our products and services. - **Issue Resolution**: Address customer inquiries and complaints promptly and professionally. Your goal is to resolve issues to ensure customer satisfaction, enhancing their experience with our brand.- **Product Knowledge**: Learn about our products and services to provide accurate information. Staying informed will enable you to assist customers confidently and effectively.- **Documentation**: Maintain clear records of customer interactions in our system. Accurate documentation helps track issues and improve future service.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written. A friendly and positive attitude is essential, as is the ability to listen and empathize with customer concerns. Basic computer skills and familiarity with using a computer for customer service tasks are also required. You should be organized and able to manage time effectively, providing timely responses to customer inquiries. A proactive approach to problem-solving will benefit you in this role, ensuring you meet and exceed customer expectations.

RolesHandle Customer Queries via Calls and EmailsResolve the complaints within the TATCustomer SatisfactionResponsibilityCoordinate with Multiple teams to resolve the customer complaintAchieving all the metricsRequirementsGraduateMust be having Hindi / English FluencyInterested to work both in Rotational & Fixed ShiftVoice / Email Experience

We are looking for a Customer Relationship Executive in Chennai who can assist in building strong relationships with our clients and provide excellent customer service.**Key Responsibilities:**- **Client Interaction:** Engage with customers to understand their needs and provide assistance, ensuring they feel valued and heard.- **Issue Resolution:** Address and resolve client complaints and queries promptly, ensuring customer satisfaction remains high.- **Follow-Up Communication:** Maintain regular communication with clients to follow up on their concerns or feedback, ensuring that all issues are fully resolved.- **Data Management:** Update and manage customer information in our database accurately, which helps in effective communication and service delivery.- **Sales Support:** Assist the sales team by identifying potential upselling opportunities through regular interactions with clients.**Required Skills and Expectations:**Candidates must possess strong communication skills, both verbal and written, to interact effectively with clients. A background in customer service or related fields with 1 to 2 years of experience is essential. The role requires a friendly and approachable demeanor to foster positive relationships. Attention to detail and strong organizational skills are necessary to manage client information and track issues effectively. Additionally, the ideal candidate should be proactive in problem-solving and able to work effectively in a team environment. Since this is an office-based position, candidates should be comfortable commuting to the workplace in Chennai.

We are seeking a dedicated Sales Executive to join our team in East Tambaram. This role involves engaging with customers and driving sales growth for our products.**Key Responsibilities:**- **Customer Engagement:** Connect with potential and existing customers to understand their needs and promote our products effectively.- **Sales Target Achievement:** Work towards achieving sales targets by identifying opportunities and closing deals within specified timelines.- **Product Knowledge:** Maintain in-depth knowledge of our products to confidently address customer inquiries and highlight key features and benefits.- **Market Research:** Analyze market trends and competitor activities to identify new business opportunities and enhance sales strategies.- **Reporting:** Regularly update sales reports and provide feedback to management about customer preferences and challenges in the market.**Required Skills and Expectations:**- **Communication Skills:** Excellent verbal and written communication abilities are essential for effective interactions with customers.- **Experience:** A background in sales, ranging from 1 to 7 years, is preferred, showcasing a proven track record of achieving sales goals.- **Customer Focus:** A strong commitment to understanding and serving customer needs to build lasting relationships.- **Team Player:** Willingness to collaborate with colleagues and contribute positively to team dynamics.- **Self-Motivated:** Ability to work independently and demonstrate initiative to pursue sales opportunities effectively.Candidates should have completed at least their 12th grade and be available to work full-time from the office.

We are looking for a motivated Tamil Telecaller to join our team in Maduravoyal, Chennai. This position is ideal for individuals who have recently completed their 12th grade and are eager to start their career in customer service. Key Responsibilities:- **Make Outbound Calls**: You will reach out to potential customers to share information about our products and services, aiming to generate interest and establish connections.- **Handle Customer Queries**: Respond to customer inquiries in Tamil, providing clear and helpful information. Your ability to understand and resolve issues will enhance customer satisfaction.- **Maintain Records**: Keep accurate records of calls made and customer interactions. This information is essential for tracking performance and improving service.- **Achieve Targets**: Work towards daily and monthly sales or service targets set by your team leader. Your enthusiasm and dedication will contribute to the team

We are looking for a confident and motivated Telecaller to join our team.Making calls to prospective customers from a provided database.

We are seeking a motivated Tamil Telecaller to join our team. The ideal candidate will have 1 to 2 years of experience in a relevant role. This is a full-time position, and the selected candidate will work from home. **Key Responsibilities:**- **Make Outbound Calls:** The telecaller will initiate calls to potential customers to promote products or services, ensuring a friendly and professional approach.- **Customer Engagement:** Engage with customers actively to understand their needs and respond to their inquiries, fostering a positive relationship.- **Data Entry:** Accurately record customer information and interactions in our database to keep track of leads and follow-ups.- **Follow-up Calls:** Conduct follow-up calls with previous leads to nurture relationships and convert them into sales.- **Meet Targets:** Work towards achieving daily and monthly targets set by the management to contribute to the overall business goals.**Required Skills and Expectations:**- **Fluency in Tamil:** The candidate must have excellent verbal communication skills in Tamil to effectively converse with customers.- **Basic Computer Skills:** Proficiency in using computers and familiarity with call center software and Microsoft Office is essential.- **Customer Service Orientation:** A strong commitment to providing excellent service and support to customers is a must.- **Time Management:** Effective time management skills are needed to prioritize tasks and manage multiple calls efficiently.- **Positive Attitude:** A friendly and positive demeanor will help to build rapport with customers, making them more likely to engage.

Urgent Hiring - Customer Support Executive - Insurance (Domestic Voice Process) Greetings from AustraITES Pvt Ltd!! Role: Tele Sales Executive Location: Nungambakkam, Chennai

We are looking for a Customer Support Executive in Thiruninravur who can help us provide excellent service to our customers. This role is a full-time position suitable for candidates with 0 to 2 years of experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and chat messages from customers, ensuring timely and accurate responses to their questions or concerns.- **Provide Product Information:** Educate customers about our products and services, assisting them in making informed decisions.- **Resolve Customer Issues:** Address and troubleshoot customer complaints swiftly and professionally, ensuring customer satisfaction throughout the process.- **Maintain Records:** Keep detailed records of customer interactions and transactions for follow-up and to assist in performance measurement.- **Collaborate with Teams:** Work closely with various departments, including sales and technical support, to ensure a holistic approach to customer care.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers. A working knowledge of computers and familiarity with customer support software will be advantageous. Attention to detail is essential for accurately documenting customer interactions. The ideal candidate should demonstrate patience, empathy, and problem-solving skills when handling customer complaints. A professional attitude and the ability to work well in a team environment are also crucial. This position is open to females only, and we welcome graduates from diverse educational backgrounds.

The Inside Sales Executive will be responsible for handling leads, communicating with customers in Hindi, and converting prospects into sales through effective follow-ups and pitching.Key Responsibilities:Handle inbound and outbound sales calls in HindiConvert leads into customers through effective sales pitchingMaintain regular follow-ups and customer engagementUpdate and manage leads in CRM systemsUnderstand customer requirements and provide suitable solutionsAchieve assigned sales targets and KPIsRequired Skills & Qualifications:Any Graduate / Undergraduate0-3 years of experience in inside sales / telecallingMandatory fluency in Hindi (Speak & Understand)Good communication and persuasion skillsBasic knowledge of sales process and customer handlingTarget-oriented and proactive approach

We are looking for a Tele Caller to join our team in Kodambakkam. This position is suitable for candidates with little to no experience who are eager to develop their skills in customer service and sales.**Key Responsibilities:**- **Making Outbound Calls:** Contact potential customers to introduce our products or services. You will need to communicate effectively and persuasively to engage them.- **Handling Customer Inquiries:** Respond to questions and provide information to customers. Your goal is to ensure they have a clear understanding of our offerings.- **Maintaining Records:** Keep detailed notes of each call in our database. Accurate record-keeping is essential for tracking customer interactions and follow-ups.- **Follow-Up Calls:** Reconnect with customers to check their interest and provide additional information. This helps in nurturing leads and increasing sales opportunities.- **Meeting Targets:** Work towards meeting daily or weekly call and sales targets set by the management. This promotes a focus on results and accountability.**Required Skills and Expectations:**Candidates should have completed at least their 12th grade. Strong verbal communication skills are essential for clearly conveying information and engaging customers. A friendly and approachable attitude will help in building rapport with clients. Basic computer skills are necessary to manage call records and customer information. Ideal candidates should be motivated, eager to learn, and able to work well in a team environment. A positive attitude and resilience are key for handling call rejections and maintaining enthusiasm.

We Have openings for sales Executive(Banking)Location - Prungudi,chennaiShift Time - 9.30 - 6.30Salary - 15000-17000+ IncentiveLanguage - Tamil,Telugu & MalayalamExp - Freshers or ExperiencedJoining - ImmediateDM- 9790331332

Conduct cold calls to prospective customers to promote life insurance products.Clearly explain policy benefits, terms, and conditions to potential clients.Work towards achieving daily and monthly sales targets.Handle customer queries and provide accurate information to build trust.Follow up on leads and maintain detailed daily call reports.Ensure high-quality customer service throughout the sales process.Communicate effectively in Tamil to build rapport with local clients.Benefits:Fixed Salary, Attractive Incentives, PF Coverage, ESI Coverage, Training Provided, Career Growth.

Job Type : Full Time / PermanentQualification Required : 12th , Diploma , ITI , Any Degree (P/F)Age Limit :- 18-40Timing : 9.00 am to 5.00 pmLocation:- CHENNAI Experience : FreshersBenifits :Accomodation are Available !!Weekly Incentive provided !!(SEND YOUR RESUME)Interested Candidates Can Apply Quickly!!For More Details Contact 7448609051 (TL)

Nexus People, a leading recruitment and outsourcing company, is hiring experienced Call Center Executives on behalf of a reputed client with a proven background in the BPO industry to join our dynamic team in Chennai. If you have strong communication skills and hands-on call center experience, we-d love to hear from you.Key Responsibilities- Handle inbound and/or outbound customer calls professionally- Address customer inquiries, complaints, and service requests- Ensure high levels of customer satisfaction- Maintain accurate records of customer interactions- Meet assigned performance and quality targets- Follow company policies and proceduresCandidate Requirements- Minimum 1-2 years of experience in a BPO / Call Center role- Excellent verbal communication skills in English (additional languages are a plus)- Strong problem-solving and interpersonal skills- Comfortable working in a fast-paced environment- Basic computer knowledge; CRM experience preferred- Willingness to work in shifts, if requiredWhat We Offer- Competitive salary (based on experience)- Career growth and learning opportunities

Key Responsibilities:Make outbound calls to potential customers from provided data.Explain company products/services clearly and effectively.Answer customer queries and handle objections.Generate leads and schedule appointments (if required).Follow up with interested customers.Maintain accurate records of calls and customer details.Achieve daily/weekly/monthly targets.Handle inbound calls (if applicable).

Job Title: Renewal and Retention Executive Motor & Health InsuranceJob Summary:The Renewal and Retention Executive is responsible for managing the renewal process of motor insurance policies, retaining customers and ensuring customer satisfaction. The role involves proactive customer engagement, policy advising, and handling queries to maximize policy renewals and minimize customer churn.Key Responsibilities:1. Policy Renewal Management: Track and manage upcoming motor insurance policy renewals. Contact policyholders before expiration to discuss renewal options. Provide quotes for renewals and process policy renewals efficiently.2. Customer Retention & Relationship Management: Proactively engage with customers to ensure retention and renewal of policies. Address customer concerns and objections to prevent policy cancellations. Offer customized solutions and discounts (if applicable) to retain customers.3. Customer Service & Support: Respond to customer inquiries regarding policy terms, coverage, and pricing. Assist customers in understanding their policies and available benefits. Resolve complaints and escalations related to renewals and retention.4. Cross-Selling & Upselling: Identify opportunities to upsell or cross-sell additional motor insurance products. Educate customers on value-added services and policy enhancements.5. Data Management & Reporting: Maintain accurate customer records and update policyholder details. Generate reports on renewal rates, retention performance, and customer feedback.6. Compliance & Documentation: Ensure all renewals and retentions comply with regulatory requirements.Process necessary documentation for policy renewals and amendmentsAttractive Incentives will be provided Exp: 0-4 YearsNo of Positions: 10Location: Chennai(Nandanam)VenueKhivraj complex 2Ampera Diversity8th FloorAddress: 480, Anna Salai, Anna Nagar, Nandanam, Chennai, Tamil Nadu 600035Landk Mark Opp to Nandanam Metro SataionWalkin Date: 29th Jan till 13th Feb (Monday till Friday) Except sat &sunThanks,ChristopherHuman Resources TeamAmpera Diversity Pvt Ltd9840654527christopher@amperadei.com

As a Customer Support Executive, you will play a vital role in ensuring our customers receive top-notch support and assistance. You will be the first point of contact for our clients, helping them with their inquiries and resolving issues efficiently.**Key Responsibilities:**- **Customer Assistance:** Respond to customer queries via phone, email, or chat, providing clear and accurate information about products and services.- **Issue Resolution:** Identify and troubleshoot problems faced by customers, ensuring a quick and effective resolution to enhance their experience.- **Feedback Collection:** Gather customer feedback regarding their experiences, which will help improve service quality and identify areas for improvement.- **Documentation:** Maintain accurate records of customer interactions and transactions to ensure efficient follow-up and compliance.- **Collaboration:** Work closely with other teams to resolve complex customer issues or coordinate service enhancements as needed.**Required Skills and Expectations:**- Strong communication skills are essential for understanding customer needs and conveying information clearly.- A problem-solving mindset to address customer issues effectively and efficiently.- Proficiency in using computer systems and software for logging customer inquiries and managing support requests.- A degree in fields such as B.B.A, B.Com, B.Pharma, B.Sc, or B.E, or relevant professional qualifications indicate a foundational understanding of business practices.- A positive attitude and a strong commitment to customer service, with the ability to work collaboratively in a team environment.- Female candidates are preferred for this position. If you are passionate about helping customers and enjoy working in a dynamic environment, we would love to hear from you!

Conduct cold calls to prospective customers to promote life insurance products.Clearly explain policy benefits, terms, and conditions to potential clients.Work towards achieving daily and monthly sales targets.Handle customer queries and provide accurate information to build trust.Follow up on leads and maintain detailed daily call reports.Ensure high-quality customer service throughout the sales process.Communicate effectively in Tamil to build rapport with local clients.Benefits:Fixed Salary, Attractive Incentives, PF Coverage, ESI Coverage, Training Provided, Career Growth.

Urgent Hiring - Customer Support Executive (Regional Language Process) Role: Customer Support Executive Location: Teynampet, Chennai Languages Required: Tamil / Malayalam / Telugu / Kannada (Any One Mandatory) Qualification: 12th Pass / Any Graduate

We Have openings for sales Executive(Banking)Location - Prungudi,chennaiShift Time - 9.30 - 6.30Salary - 13000-17000+ IncentiveLanguage - Tamil,Telugu & MalayalamExp - Freshers or ExperiencedJoining - ImmediateDM- 9790331332