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Fresher Customer Calling Jobs

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  • 0 - 5 yrs
  • 5.0 Lac/Yr
  • Mumbai
Outbound Calling Customer Support International Call Center Voice Process International BPO Sales BPO Inbound Voice Process BPO Non Voice Call Center Domestic BPO Cold Calling
We are looking for a dedicated Call Center Executive to join our team in Mumbai. This full-time position is ideal for individuals with 0 to 5 years of experience and requires at least a 12th-grade education.In this role, you will be responsible for handling customer inquiries and concerns, ensuring a high level of customer satisfaction through effective communication. Key Responsibilities include:1. Responding to Customer Queries: You will assist customers by providing information required for their inquiries, helping solve issues quickly and effectively.2. Maintaining Records: Accurately documenting customer interactions and feedback will be essential, ensuring all relevant information is recorded for future reference.3. Escalating Issues: When necessary, you will identify and escalate complex issues to appropriate teams to ensure they are resolved in a timely manner.4. Providing Excellent Service: Your primary goal will be to offer top-notch customer service, ensuring clients feel valued and supported throughout their interaction with the company.To succeed in this role, you should have strong communication skills and the ability to work effectively in a team. Being patient and empathetic towards customers is crucial for managing their needs. Basic computer skills and a willingness to learn will also be important as you navigate the various systems in place. Your positive attitude and commitment to service excellence will contribute significantly to our team's success.CALL OR WHATSAPP 8657935383.
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Navi Mumbai
Outbound Calling BPO Operations BPO Voice Customer Care International Voice Process Call Center International BPO Voice Process Chat Support International Voice BPO Sales International BPO Good Communication Skills
Job OverviewJoin our BPO team as a Telecaller, engaging with customers across various sectors including sales, banking, and visa services. This is an ideal full-time opportunity for enthusiastic freshers.Key ResponsibilitiesMake outbound calls to connect with potential customers.Provide clear information and address customer inquiries.Maintain accurate records of all customer interactions.Work towards achieving daily communication and sales targets.Requirements & DetailsMinimum Qualification: 10th PassExperience Level: Fresher welcomeEnglish Fluency: Fluent English requiredSalary: ?12,000 - ?30,000 per monthWork Mode: In-Office (Full-Time)Working Hours: Monday to Saturday, 9:00 AM - 6:30 PM (Rotational Shift)Location : PAN IndiaPlease drop your cv with the role you are interest at jobsforall025@gmail.com
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  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Female
  • Mumbai
Customer Service Tele Caller Customer Communication English Fluency Outbound Calling Voice Process Inbound Convincing Power English Calling
We are looking for a Customer Care Executive that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively scheduling meetings with our potential clients.Responsibilities:1. Manage large amounts of inbound and outbound calls in a timely manner2. Follow communication scripts when handling different topics3. Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives4. Seize opportunities to upsell products when they arise5. Build sustainable relationships and engage customers by taking the extra mile6. Keep records of all conversations in our call center database in a comprehensible way7. Frequently attend educational seminars to improve knowledge and performance level8. Meet personal/team qualitative and quantitative targetsRequirements and Skills:1. Previous experience in a customer support role2. Track record of over-achieving quota3. Strong phone and verbal communication skills along with active listening4. Familiarity with CRM systems and practices5. Customer focus and adaptability to different personality types6. Ability to multi-task, set priorities and manage time effectively7. High school degreePay: 15,000.00 - 20,000.00 per monthWork Location: Sakinaka, Mumbai, MH, India
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  • 0 - 5 yrs
  • 2.3 Lac/Yr
  • Female
  • Bangalore
Customer Relationship Customer Care Outbound Calling Customer Handling
We are seeking a dedicated Customer Care Executive to manage customer queries and assist with post-order support in our wooden furniture business. This part-time role is ideal for individuals with 0 to 5 years of experience, who reside in Bangalore, India, and can work from home.In this role, you will be expected to handle customer inquiries efficiently, providing clear information and solutions. You will also be responsible for managing customer relationships after orders are placed, ensuring satisfaction and addressing any concerns that may arise. Key responsibilities include:- Addressing customer queries: Respond to customer questions and concerns promptly to ensure a positive experience.- Post-order management: Communicate with customers after their orders, providing updates and assistance as needed.The ideal candidate will have:- Strong communication skills: The ability to communicate clearly and effectively with customers.- Problem-solving abilities: A knack for resolving issues and providing satisfactory solutions.- Basic computer skills: Familiarity with using software and online platforms to manage customer information and inquiries.This position requires a female candidate who has completed at least the 10th grade and is comfortable working from home. A laptop or mobile device with internet access is essential. Flexible working hours can be discussed, but a commitment to responding to customer needs promptly is crucial.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Cantt Varanasi
Good Personality Good Typing Internet Surfing Punctual Microsoft Excel Microsoft Office Internal Communication Public Relation Basic Computer Skills Receptionist Activities Administrative Skills English Language Customer Calling Office Work
We are looking for a friendly and organized Receptionist to join our team in Cantt Varanasi. This role is perfect for those who enjoy interacting with people and have a positive attitude. No previous experience is needed, making it ideal for recent school graduates.nnKey Responsibilities:nn- Greet Visitors: Welcome guests and clients warmly, creating a positive first impression for the company.n- Answer Phone Calls: Handle incoming calls professionally, directing them to the appropriate departments or taking messages as necessary.n- Manage Appointments: Schedule and confirm appointments, ensuring an organized calendar for the team.n- Maintain Cleanliness: Keep the reception area tidy and presentable for visitors at all times.n- Support Administrative Tasks: Assist with basic administrative duties as required by the team.nnRequired Skills and Expectations:nnApplicants should be comfortable working in an office setting with a focus on customer service. Strong communication skills, both verbal and written, are essential for interacting effectively with visitors and team members. Time management skills are important, as the Receptionist will need to handle multiple tasks efficiently. An ability to remain calm and patient in busy situations is expected. Being a team player and having a willingness to learn will contribute to success in this role. A minimum education level of 10th pass is required to apply for this position.
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  • Fresher
  • Noida Sector 4
Customer Support Customer Care Customer Handling Customer Relationship Outbound Calling Desktop Support Internal Communication Customer Service Technical Services Voice Process Outbound Sales English Language Inbound Process Inbound Inbound Voice Process Customer Calling Good Communication
We are seeking a Customer Support Executive to join our team in Noida Sector 4. This is a full-time, office-based role ideal for freshers who are eager to start their careers in customer service.nnAs a Customer Support Executive, you will be the first point of contact for our customers. Your primary responsibility will be to assist customers with their inquiries, providing accurate information and ensuring a high level of satisfaction.nnKey Responsibilities:n- Responding to customer inquiries: You will handle phone calls, emails, and chat messages, ensuring prompt and clear communication.n- Troubleshooting: You will help customers resolve issues by identifying problems and guiding them through solutions, using a friendly and patient approach.n- Maintaining records: You will document customer interactions and feedback in our system to help improve our services.n- Collaborating with team members: You will work closely with colleagues to share insights and improve the overall customer experience.nnTo succeed in this role, you should have excellent communication skills and a positive attitude towards helping others. You should be able to understand customer needs and respond appropriately. Additionally, strong problem-solving skills will enable you to navigate challenging situations effectively. Being organized and detail-oriented will help you maintain accurate records and provide consistent support. nnIf you are ready to embark on your professional journey and are passionate about delivering great service, we encourage you to apply for this exciting opportunity!
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  • 0 - 6 yrs
  • Hyderabad
Outbound Calling Corporate Sales Lead Generation Negotiation Skills Sales B2c Sales Target Achievement Customer Communication
Company: IITPlanet.com (Powered by GSNA Education Pvt. Ltd.)Industry: EdTech / Online EducationRole: Inside Sales ExecutiveWork Mode: Work From Home (Remote)Job Type: Part-Time / Flexible WorkWork Timings: 10:00 AM to 8:00 PMGender Preference: Female candidates preferredApply At: hr@iitplanet.comRole OverviewIITPlanet.com is hiring a goal-oriented Inside Sales Executive to handle inbound and outbound lead interactions, conduct program counseling, and drive paid course enrollments. You will work remotely using company-provided quality leads to understand customer requirements, explain our educational programs, maintain consistent follow-ups, and convert prospective students/parents into enrollments.Key ResponsibilitiesLead Outreach & Engagement: Contact high-quality leads provided directly by the company via phone calls to introduce IITPlanet's courses and academic programs.Needs Assessment & Counselling: Understand customer requirements, academic goals, and student learning gaps to recommend appropriate learning solutions.Pipeline & Follow-Up Management: Maintain regular, structured follow-ups with interested prospects to guide them through the decision-making process.Conversion & Target Achievement: Convert qualified leads into confirmed bookings and paid enrollments to achieve daily, weekly, and monthly sales quotas.Lead Record Hygiene: Track call statuses, lead feedback, and follow-up schedules accurately.Candidate RequirementsLanguage Proficiency: Mandatory fluency in Telugu and English (verbal and written).Gender Preference: Female candidates preferred.Experience: Prior experience in Pre-Sales, Telecalling, Inside Sales, or EdTech/Education sales is strongly preferred. Experience in K-12 or competitive exam sales (JEE/NEET) is an added advantage.Core Skills: Excellent verbal communication, consultative selling, persuasive negotiation, and active listening skills.Mindset: High energy, target-oriented, resilient in handling objections, and self-disciplined in a remote work environment.Salary, Incentives & Earning PotentialFixed Monthly Salary: 5,000 - 10,000 per monthSales Incentives: Up to 3% commission on closed salesHigh Earning Potential: Strong performance-based incentive structure allowing high-converting candidates to significantly boost total earnings.Key BenefitsWork From Home / Fully RemoteQuality Leads ProvidedCell Phone & Internet ReimbursementsHealth Insurance & Provident Fund (PF)Paid Time Off & Paid Sick LeaveFlexible Remote Schedule within 10:00 AM - 8:00 PM windowProfessional ConductCandidates are expected to maintain professionalism, adhere strictly to pricing guidelines, and uphold student data privacy standards during all phone interactions and remote work activities.Interested candidates can share their profile/resume and contact details to:hr@iitplanet.com
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Back Office Assistant || Freshers & Experienced

BaradG Financial Solutions Pvt Ltd

  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Female
  • Nayagarh
Customer Relationship General Office Management Customer Calling Followups Email Writing Communication Skills Microsoft Excel English Language
Hiring for full-time and part-time positions:Back Office Executives (Female)Qualification: Graduate preferred. Basic computer knowledge and good communication skills required.
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Mumbai
Outbound Calling Customer Care Domestic BPO Customer Support Voice Process
Position: Telecaller / Telesales ExecutiveOpenings: Multiple (Across all locations)Work Locations: Malad, Virar, Mulund, Kalyan, and DombivliJob Type: Full-TimeSalary (In-Hand): 10,000 - 30,000 per month (Depending on interview performance, experience, and the specific process/domain)Incentives: Uncapped Performance-Based Incentives (Earn as much as you want based on conversions/targets)We are actively looking for energetic, confident, and target-driven Telecallers to join our expanding teams across Malad, Virar, Mulund, Kalyan, and Dombivli. In this role, you will act as the voice of our organization, connecting with prospective customers, pitching our products or services, managing inquiries, and converting leads into sales opportunities.Both freshers looking for a strong career start and experienced candidates from BPO, finance, real estate, or sales backgrounds are welcome to apply.
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Female
  • Noida Sector 63
Outbound Calling Customer Care BPO Operations Domestic BPO International BPO BPO Non Voice Outbound Sales BPO Sales BPO
We are seeking a motivated and dynamic BPO Executive to join our team in Noida Sector 63. This role is ideal for recent graduates or individuals with up to one year of experience, specifically female candidates.nnKey Responsibilities:nn- Customer Support: Engage with customers to address inquiries and provide assistance, ensuring a high level of satisfaction.n- Data Entry: Accurately input customer information and maintain databases, ensuring data integrity and security.n- Communication: Maintain clear and effective communication with team members and customers, facilitating smooth operations.nnRequired Skills and Expectations:nnCandidates should possess a strong command of verbal and written communication skills, essential for interacting effectively with customers. Proficiency in basic computer skills is vital, particularly in data entry and email correspondence. The ideal candidate must be detail-oriented, able to follow instructions carefully, and exhibit a positive attitude while handling customer requests. A strong willingness to learn and adapt in a fast-paced environment is crucial. nnThis full-time position requires a dedicated individual who is eager to contribute to a team, work collaboratively, and provide exceptional service. The role is office-based, and candidates should be comfortable commuting to Noida Sector 63 for their work responsibilities.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Kukatpally Hyderabad
Customer Support Outbound Calling Customer Relationship Desktop Support Internal Communication Voice Process Inbound Outbound Sales Customer Service Inbound Voice Process Good Communication Inbound Process English Language Technical Services Customer Calling
Respond to customer questions politely and professionally.Verify customer identity before sharing confidential information.Record interactions accurately in CRM or ticketing systems.Resolve complaints within the company's service-level agreements (SLAs).Escalate complex or sensitive issues to the appropriate department.Protect customer data and maintain confidentiality.Follow company policies, applicable laws, and approved scripts.Meet performance targets such as customer satisfaction (CSAT), first-contact resolution (FCR), and response time.
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  • 0 - 1 yrs
  • Bangalore
Outbound Calling Inbound Calls
As a Customer Relationship Executive, you will be pivotal in strengthening customer satisfaction and fostering relationships through effective support and sales.In this role, your key responsibilities will include managing customer inquiries, providing support, and assisting with inside sales efforts. You will engage with customers in English, Hindi, and Kannada, ensuring effective communication and addressing their needs. You will also be responsible for gathering feedback, which may help improve the service offerings.To excel in this role, certain skills and expectations are required. A minimum educational qualification of 12th pass is mandatory. You should possess excellent communication skills in English, Hindi, and Kannada to cater to diverse customer bases. A basic understanding of sales concepts and a willingness to learn are essential as this position involves inside sales. You should be comfortable working from an office located in Bangalore. The role does not require fieldwork or a driving license, but a positive attitude towards teamwork and customer service is crucial.Typically, you will work full time within a structured schedule, contributing to a vibrant work environment. Meals will be provided to support your daily needs, and joining the company can happen quickly, with potential onboarding the day after selection. This position offers a great opportunity to kickstart your career in customer support and sales.
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  • 0 - 3 yrs
  • 1.3 Lac/Yr
  • Female
  • Hisar
Dynamic Personality With Basic Conversational Skills Good Personality Receptionist Activities Customer Calling
We are seeking a dedicated and personable Telephone Receptionist to join our team in Hisar, India. The ideal candidate will engage with prospective students and their parents, providing information about our programs.Key Responsibilities:- Make outbound calls to interested students or parents to discuss admission opportunities after receiving relevant inquiries. This involves understanding their needs and answering any questions they may have about our offerings.- Maintain a friendly and professional demeanor during all interactions to ensure a positive experience for callers.Required Skills and Expectations:- A minimum of a 12th-grade education is required for this role.- We are looking for a female candidate with strong conversational skills and a pleasant personality to effectively communicate with students and parents.- The candidate should have a good understanding of our programs to answer inquiries confidently and accurately.- Previous experience is not mandatory; candidates with 0 to 3 years of experience will be considered.- This position is full-time and requires the candidate to work from the office.Join our team and play a vital role in guiding students towards their educational goals.
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Telecaller Jobs For Freshers - Noida

Vcare Call Center Pvt Ltd

  • 0 - 6 yrs
  • 3.3 Lac/Yr
  • Noida
Tele Caller Voice Process Outbound Calling Domestic BPO
Job Title: Customer Support Executive - Domestic Voice ProcessJob Type: Full-TimeExperience: Freshers and Experienced CandidatesProcess: Inbound and Outbound CallingLocation: Noida 63Salary: 15,000 to 25,000Job ResponsibilitiesHandle inbound and outbound customer calls professionally.Resolve customer queries and provide accurate information.Manage customer complaints and ensure customer satisfaction.Communicate clearly with customers in a polite and professional manner.Maintain customer records and update call details in the system.Follow company policies, processes, and quality standards.Eligibility CriteriaFreshers and experienced candidates can apply.Good communication skills are required.Basic computer knowledge is preferred.Customer-handling and problem-solving skills.Ability to manage customer queries patiently and professionally.Candidates should be comfortable with inbound and outbound calls.Skills RequiredGood verbal communication skills.Customer service and query-handling skills.Active listening and problem-solving abilities.Positive attitude and willingness to learn.BenefitsTraining will be provided to eligible freshers.Growth opportunities.
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Inside Sales Executive Jobs For B.A Freshers

Clinogenesis Research Institute

  • 0 - 2 yrs
  • Bangalore
Marketing Sales Customer Communication Inside Sales Cold Calling Negotiation Skills Client Management
Job Title: Inside Sales ExecutiveCompany: Clinogenesis Research Institute (CGRI)Location: BengaluruJob Type: Full-TimeExperience: Freshers and experienced candidates can applyJob SummaryWe are looking for a motivated and result-oriented Inside Sales Executive to connect with prospective students, explain our clinical research and life sciences training programs, and convert leads into admissions.Roles and ResponsibilitiesContact prospective students through calls, WhatsApp, and email.Explain courses, curriculum, fees, and career opportunities.Follow up with leads and convert inquiries into admissions.Maintain lead details and update the CRM or sales tracker.Understand students' requirements and recommend suitable courses.Achieve monthly sales and admission targets.Coordinate with the academic and student support teams.Maintain professional communication and build positive relationships with students.Required SkillsGood verbal communication and convincing skills.Basic knowledge of sales and customer relationship management.Ability to handle objections and follow up with leads.Basic computer knowledge and MS Office skills.Positive attitude, confidence, and willingness to learn.Kannada and English communication skills are preferred.EligibilityAny graduate can apply.Freshers are welcome.Candidates with telecalling, counselling, customer service, or sales experience will have an advantage.CompensationSalary will be based on experience, communication skills, and interview performance.
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Hiring For Call Center Executive

Dishha Staffing Services Pvt Ltd

  • 0 - 6 yrs
  • Hyderabad
Outbound Calling Voice Process BPO Sales Call Center Sales Domestic BPO Customer Support
We are looking for a dedicated Call Center Executive in Hyderabad. This full-time position is suitable for both fresh graduates and those with up to six years of experience. The role focuses on delivering excellent customer service and support through effective communication.nnKey Responsibilities:nn1. Customer Support: Engage with customers via phone to address inquiries and resolve issues promptly, ensuring a positive experience.n2. Information Management: Maintain accurate records of customer interactions and transactions in the system to ensure follow-ups and track issues effectively.n3. Problem-Solving: Analyze customer concerns and provide appropriate solutions, ensuring customer satisfaction and adherence to company policies.n4. Communication: Clearly convey information regarding products and services, actively listen to customer needs, and provide informative responses.nnRequired Skills and Expectations:nnCandidates must possess excellent communication skills to interact effectively with diverse customers. A strong ability to listen, understand, and address customer concerns is essential. Proficiency in using computer systems and handling databases is required for managing customer interactions. As a Call Center Executive, you should demonstrate patience, empathy, and a proactive attitude while handling customer queries. Being a graduate is essential for this role, and a willingness to learn and adapt in a fast-paced environment will be advantageous.
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Female
  • Punit Nagar Rajkot
Customer Relationship Customer Support BPO Voice Good Communication Skills Cold Calling
K9HR SOLUTIONS, Varsha Dabhi(HR Recruiter - Mo. No. 9099970515 Email ID: hr07@K9hr.com) is looking for motivated Customer Support Executive to join our team in Punit Nagar, Rajkot. This is an excellent opportunity for female candidates who are recent postgraduates or have limited work experience to kickstart their careers in customer service.nnAs a Customer Support Executive, you will be responsible for assisting customers with their inquiries, providing product information, and resolving any issues they may encounter. Your role will be vital in ensuring customer satisfaction and maintaining a positive company image.nnKey responsibilities include:nn1. Customer Assistance: Respond promptly to customer queries via phone, email, or in person, offering solutions and guidance to enhance their experience.nn2. Issue Resolution: Identify and troubleshoot customer problems efficiently, ensuring that issues are resolved to the satisfaction of the customer.nn3. Product Knowledge: Stay updated on product features and services to provide accurate information during customer interactions.nn4. Documentation: Maintain detailed records of customer interactions and transactions, ensuring that all necessary information is accurately entered into the system.nnRequired skills and expectations include:nn- Strong communication skills, both verbal and written, to effectively engage with customers.n- A positive and friendly attitude to create a welcoming atmosphere for clients.n- Basic problem-solving abilities to identify customer needs and propose suitable solutions.n- Willingness to learn and adapt to new challenges while working in a fast-paced environment.nnThis role is full-time and requires candidates to work from the office in Rajkot. If you are passionate about customer service and eager to develop your skills, we encourage you to apply.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Palakkad
Customer Relationship Customer Service Voice Process Inbound Customer Calling
Key Responsibilities & Duties Call Management: Manage large volumes of incoming customer calls promptly, professionally, and courteously. Query Resolution: Listen actively to understand customer issues, diagnose problems, and provide accurate, efficient solutions. Product Knowledge: Stay fully updated on company products, services, billing policies, and processing systems to address customer questions confidently. Data Logging: Record detailed, accurate summaries of customer interactions, complaints, and actions taken in the CRM database. Escalation Handling: Identify complex or high-priority issues and escalate them to the appropriate department or supervisor according to established protocols. Quality Assurance: Meet or exceed team key performance indicators (KPIs) including Average Handle Time (AHT), First Call Resolution (FCR), and Quality Assurance (QA) scores. Customer Retention: De-escalate tense situations with upset or frustrated customers through empathy, patience, and effective conflict resolution
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  • 0 - 6 yrs
  • 4.0 Lac/Yr
  • Industrial Area Phase I Panchkula
Customer Support Customer Communication Cold Calling Domestic BPO Domestic Sales
We are looking for a Customer Care Representative to join our team at Metamorf Lifesciences. This role involves managing essential data processes, ensuring accuracy, and providing administrative support. Get a salary of 12,000 - 40,000 along with career growth opportunities in a collaborative environment.Key Responsibilities:Maintain data and ensure it is accessible for seamless operations.Verify information, spot data discrepancies, and resolve them promptly.Organize and manage both digital and physical records to optimize access.Assist in various administrative functions to support department efficiency.Generate and present reports to internal teams for informed decision-making.Handle all sensitive data with strict confidentiality.Job Requirements:The minimum qualification for this role is 12th Passed and 0 - 5 years of experience. The position requires strong organizational skills, attention to detail, and the ability to handle multiple tasks.
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Telecalling Executive Fresher

Intelenet Global Support

  • Fresher
  • 3.0 Lac/Yr
  • Indore
Sales Call Call Center Cold Calling BPO Call Center Customer Focus
We are looking for a Calling Executive to join our team in Indore, India. This part-time position is suitable for freshers who have completed at least the 10th grade. The role involves customer care calling and chatting, where you will assist customers with their inquiries and provide information about our services.Key responsibilities include:- Handling customer calls and chats: You will engage with customers, answer their questions, and resolve their issues while ensuring a positive experience.- Providing information: Clear communication about our products and services is essential, so you will need to convey information accurately and effectively.The ideal candidate should have:- Good communication skills: You must be able to articulate clearly and engage customers positively.- Basic computer knowledge: Familiarity with using computers and chat applications is important for handling customer interactions efficiently.- Patience and empathy: A friendly and understanding approach is key when dealing with customer concerns.Additional work requirements include a reliable mobile device to conduct calls and chats from home. Applicants must also be prepared for a security deposit and joining fee, which are refundable. This position allows for flexible working hours, accommodating your schedule while ensuring commitment to customer service. If you are eager to start your career in customer service, this opportunity is perfect for you.
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  • 0 - 2 yrs
  • 13.0 Lac/Yr
  • Udaipur
Proficiency in English Customer Relationship Customer Service International BPO Cold Calling Outbound Process Active Listening BPO Telemarketing
Join our team as an International Customer Support Executive, where you will assist customers from around the globe in a friendly and professional manner. This position allows you to work from home, providing flexibility while developing your communication skills.nnKey Responsibilities:nn- Customer Assistance: Respond to customers' queries through various channels, ensuring their issues are resolved quickly and efficiently. You will be the primary point of contact for international clients seeking help.nn- Problem Solving: Identify common issues that customers face and work towards providing timely solutions. This involves assessing customer needs and escalating complex issues to the relevant departments.nn- Documentation: Maintain accurate records of customer interactions, including inquiries and resolutions. Proper documentation will help improve service quality and track customer feedback.nn- Team Collaboration: Work closely with team members to share insights and improve support strategies. Collaboration is key to ensuring that customer service standards are met consistently.nnRequired Skills and Expectations:nnCandidates should have completed at least their 12th grade and possess excellent verbal and written communication skills in English. A customer-oriented attitude is essential, alongside the ability to remain calm under pressure. Though prior experience is not mandatory, a willingness to learn and adapt is crucial for success in this role. Familiarity with digital communication tools will be an advantage.
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  • 0 - 2 yrs
  • 7.5 Lac/Yr
  • Dehradun
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a motivated Customer Support Executive to join our team in Dehradun. This role is suitable for individuals with 0 to 2 years of experience and requires at least a 12th-grade education. You'll play a vital role in providing excellent service to our customers.nnKey Responsibilities:nn1. Customer Assistance: You will respond to customer inquiries via phone, email, or chat, providing accurate information and resolving issues effectively.nn2. Issue Resolution: When customers face problems or have complaints, you will listen carefully and work to find solutions that meet their needs, ensuring a positive experience.nn3. Documentation: It will be your responsibility to maintain records of customer interactions and transactions, which helps improve our services and understand customer needs better.nn4. Product Knowledge: You will stay informed about our products and services to offer accurate information and support customers effectively.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills, both verbal and written, to interact with customers clearly and professionally. A patient attitude is important for handling complaints and difficult situations. You should be a team player who can collaborate effectively with colleagues. Good problem-solving skills and the ability to work under pressure are essential for this role. Basic computer skills are required to manage customer interactions efficiently. The ideal candidate is self-motivated, eager to learn, and ready to grow in the customer support field.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Rajkot
Microsoft Excel Microsoft Word Customer Calling English Language General Office Management Communication Skills Followups Email Writing
K9HR SOlUTIONS, Hensi Daslani (HR Recruiter - Mo. No. 90165 88793 Email ID : hr08@k9hr.com) Responsible for handling day-to-day back-office operations, data entry, documentation, file management, email communication, and maintaining records. Coordinate with internal teams, prepare reports, update databases, and provide administrative support to ensure smooth office operations.
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Customer Service Representative Fresher

BrightFuture RPD Hiring Solutions

  • Fresher
  • Noida Sector 10
Customer Support Customer Care Customer Handling Customer Relationship Outbound Calling Desktop Support Internal Communication Customer Service Voice Process Technical Services Good Communication Inbound Outbound Sales English Language Inbound Process Inbound Voice Process Customer Calling
We are seeking a dedicated Customer Support Executive to join our team in Noida Sector 10. This role is ideal for freshers looking to start their career in customer service and support.nnAs a Customer Support Executive, you will be responsible for assisting customers with their inquiries and ensuring a positive experience. Key responsibilities include:nn- Handling Customer Inquiries: You will respond to customer questions promptly, providing accurate information about products and services.nn- Resolving Issues: Address customer complaints and issues by troubleshooting problems effectively, ensuring customers feel heard and valued.nn- Maintaining Records: Document customer interactions and feedback, helping the team improve service quality and customer satisfaction.nn- Collaboration: Work closely with team members to ensure smooth operations and share insights that can enhance customer support.nnTo succeed in this role, you should possess strong communication skills to interact clearly with customers. You must be patient and have a problem-solving attitude to effectively handle inquiries and complaints. Being a team player is essential, as working together will allow you to deliver the best service. nnA positive attitude, eagerness to learn, and the ability to be organized will help you thrive in this role. If you are passionate about providing excellent customer support and meet these qualifications, we encourage you to apply.
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Customer Service Representative Fresher

BrightFuture RPD Hiring Solutions

  • Fresher
  • Noida Sector 5
Customer Support Customer Care Customer Handling Customer Relationship Outbound Calling Desktop Support Internal Communication Customer Service Voice Process Technical Services Inbound Outbound Sales English Language Inbound Process Inbound Voice Process Customer Calling Good Communication
Join our dynamic team as a Customer Support Executive in Noida Sector 5. This full-time position is ideal for freshers who have completed their 12th grade and are eager to embark on a rewarding career in customer service.nnAs a Customer Support Executive, you will engage with customers, addressing their inquiries and providing solutions to enhance their experience. Your contributions will help maintain customer satisfaction and loyalty.nnKey Responsibilities:nn1. Customer Interaction: You will communicate with customers through various channels, such as phone, email, and chat, ensuring their questions and concerns are addressed promptly and effectively.nn2. Problem Solving: You will identify customer issues and work towards finding suitable solutions, demonstrating patience and understanding throughout the process.nn3. Product Knowledge: Familiarize yourself with our products and services to provide accurate information and assist customers with their needs.nn4. Feedback Collection: You will gather customer feedback to help improve services and identify areas for enhancement.nnTo succeed in this role, you should possess excellent communication skills, both verbal and written, with a strong ability to listen and empathize with customers. A passion for helping others and a proactive attitude are essential. You should be able to work well in a team environment while also being self-motivated and adaptable in a fast-paced setting. If you are a keen learner with a positive mindset, we encourage you to apply.
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Hiring Freshers || Customer Care Executive

BrightFuture RPD Hiring Solutions

  • Fresher
  • 4.8 Lac/Yr
  • Noida Sector 2
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a dedicated Customer Care Executive to join our team in Noida Sector 2. This role is ideal for freshers who are passionate about helping customers and providing excellent service.nnAs a Customer Care Executive, your key responsibilities will include responding to customer inquiries through various channels, providing accurate information about products and services, and resolving any issues efficiently. You will also manage customer complaints with empathy and professionalism, ensuring that customers feel valued and heard.nnTo succeed in this role, you should have strong communication skills, both verbal and written, and be able to work well in a team. A positive attitude and a willingness to learn are essential, as you will be interacting with different customers daily. Additionally, proficiency in basic computer skills will help you navigate our systems effectively.nnCandidates for this position should have completed at least their 12th standard. As this is a full-time role, candidates must be willing to work from the office and collaborate closely with colleagues to create a positive customer experience. If you have a strong desire to make a difference in customer satisfaction and are eager to grow in a dynamic environment, we encourage you to apply!
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Customer Care Executive - Kukatpally Hyderabad Fresher

Vtekis Consulting India Private Limited

  • Fresher
  • 2.8 Lac/Yr
  • Kukatpally Hyderabad
BPO Outbound Calling Inbound Calls Call Center Customer Handling Customer Care
As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and maintaining positive relationships. Your primary focus will be to assist customers with their queries and provide solutions effectively. Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and professionally.- Provide Product Information: Educate customers about our products and services, ensuring they understand features, benefits, and usage.- Resolve Issues: Identify customer problems and work towards providing efficient solutions in a timely manner.- Maintain Customer Records: Update and manage customer information in our database to ensure accurate records and personalized service.- Collaborate with Teams: Work closely with other departments to address customer needs and improve service delivery.- Follow Up: Reach out to customers to ensure their issues have been resolved to their satisfaction and to gather feedback.Required Skills and Expectations:- Excellent Communication Skills: Possess strong verbal and written communication abilities to convey information clearly and professionally.- Problem-Solving Abilities: Demonstrate a proactive approach to identifying challenges and finding effective solutions.- Customer-Oriented Attitude: Exhibit a friendly and empathetic demeanor to build rapport and trust with customers.- Team Player: Be willing to collaborate with colleagues and contribute to a positive work environment.- Basic Computer Skills: Familiarity with computer systems and the ability to use customer support software is essential. Freshers are welcome to apply, and a willingness to learn and adapt is crucial for success in this role.
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