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Fresher Customer Calling Jobs

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  • Fresher
  • 1.5 Lac/Yr
  • Female
  • Ahmedabad
Communication Customer Management Hard Working Motivating Skill Outbound Calling Voice Process Convincing Power Cold Calling
Calling and convincing for project study
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  • 0 - 6 yrs
  • Nehru Place Delhi
Good Communication Skills Customer Calling Insurance Sales
As a Life Insurance Agent, you will play a crucial role in helping clients understand and secure their financial futures through life insurance products. This part-time position requires you to work from our office located in Nehru Place.**Key Responsibilities:**- **Client Consultation:** Meet with potential clients to discuss their insurance needs and financial goals. This helps you understand how best to serve their interests.- **Product Presentation:** Explain different life insurance policies and options available to clients. Providing clear information ensures clients can make informed decisions.- **Sales Process Management:** Handle the entire sales process, from initial contact to policy issuance. This involves gathering necessary documentation and facilitating smooth transactions.- **Market Research:** Stay updated on market trends and competitor products. This knowledge allows you to provide relevant advice that meets client needs effectively.- **Client Follow-Up:** Maintain regular contact with clients for updates and renewals. Building lasting relationships fosters trust and increases client retention.Required skills and expectations include:- Strong communication skills to effectively convey complex information clearly and concisely.- A keen ability to listen to clients and understand their financial concerns, which is vital for offering suitable solutions.- Basic knowledge of insurance products or a willingness to learn through training provided by the company.- Basic computer skills for managing client records and communications.- A proactive attitude and a drive to achieve sales targets while maintaining high ethical standards.
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  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Female
  • Karnal
Good Personality Good Typing Punctual Receptionist Activities Customer Calling Office Work Public Relation Basic Computer Skills
Urgently Required Staff For Office 1. Receptionist Call us for interview -Location - Mughal Canal, Karnal Salary- 10k to 18K ( Negotiatible) Time- 9:30am to 6pmQualifications- GraduationFemale person can applyFresher / Experienced both can applyOffice No.52, 1st.floor opposite Nirmal juice corner, Kunjpura Road Karnal.
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  • 0 - 1 yrs
  • Punjabi Bagh Delhi
Typing Customer Focus Customer Relationship Outbound Calling Customer Service International BPO Call Center Customer Management Customer Communication
We are seeking a dedicated and motivated Customer Care Executive to join our team. This part-time position allows you to work from home, offering flexibility while providing essential support to our customers.**Key Responsibilities:**- **Responding to Customer Inquiries:** You will handle queries through phone, email, and chat, ensuring timely and accurate responses to maintain customer satisfaction.- **Providing Product Information:** You will help customers understand our products and services, guiding them through features and benefits to enhance their experience.- **Resolving Issues:** When customers face challenges, you will work to resolve their issues efficiently, ensuring their concerns are addressed promptly.- **Maintaining Customer Records:** You will keep accurate logs of customer interactions and transactions, contributing to the smooth operation of our customer service.- **Gathering Feedback:** Youll collect customer feedback to help improve products and services, making sure that we meet our customers' needs effectively.**Required Skills and Expectations:**To succeed in this role, candidates should have excellent communication skills, both written and verbal, to interact effectively with customers. A friendly and patient attitude is essential, as you will be working to ensure customer satisfaction. Basic computer skills are required, as you will use various software to track and manage customer interactions. Attention to detail is necessary for keeping accurate records. Previous experience in customer service is a plus but not mandatory, making this a great opportunity for recent school graduates. Flexibility and a strong commitment to meeting customer needs are crucial in this position.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Hooghly
Customer Relationship Microsoft Excel Microsoft Word Internal Communication General Office Management Communication System English Language Customer Calling Computer Skills Back Office Sales Followups Email Writing Quick Learner Communication Skills
Key ResponsibilitiesProcessing and verifying transactions (NEFT, RTGS, deposits, withdrawals)Maintaining customer account recordsChecking documents (KYC, loan papers, etc.)Reconciling accounts and fixing mismatchesPreparing daily/monthly reportsEnsuring compliance with banking rulesCoordinating with front office staff Daily TasksData entry and updating systemsTransaction verificationAccount reconciliationReport generationHandling errors or exceptionsSupporting audits Required SkillsAttention to detailBasic knowledge of banking processesComputer skills (MS Excel, banking software)Analytical thinkingTime managementCommunication & teamwork QualificationsGraduate (B.Com, BBA, or any degree)Banking/finance certification (optional but helpful) ExperienceFreshers can apply0-3 years experience preferred in banking/operations Career GrowthBack Office Executive Senior Executive Team Leader Operations Manager
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Dimapur
Coordination Skills Air Ticketing Holiday Packages Travel Agency Travel Booking Escort Activities Travel Sales Customer Calling Tours Travel Travel Desk Basic Computer Skills Marketing
We are looking for a Travel Assistant to join our team in Dimapur, India. This entry-level position is ideal for individuals who have recently completed their 12th grade and are eager to begin a career in the travel industry.As a Travel Assistant, your primary responsibilities will include assisting clients with travel arrangements, including booking flights and accommodations. You will provide support to travelers by answering their queries and offering travel advice. You will also work with travel service providers to ensure smooth travel experiences for our clients.You will be responsible for updating travel itineraries to reflect any changes and communicating these updates to clients promptly. Additionally, you will handle administrative tasks such as maintaining records of bookings and client interactions. To succeed in this role, you must have strong communication and organizational skills. Attention to detail is crucial, as you will be working with client preferences and travel documents. A willingness to learn and adapt in a fast-paced environment is essential. Proficiency in using basic computer applications is also expected. If you are enthusiastic about travel and enjoy helping others, this could be the perfect opportunity for you. Join us to kickstart your career in the travel industry!
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Hiring Freshers || International BPO Executive

Rising Next Move India Private Limited

  • 0 - 2 yrs
  • 7.0 Lac/Yr
  • Noida Sector 16
Outbound Calling Customer Care BPO Voice BPO Sales International Voice Chat Support Good Communication Skills International BPO Voice Process
As an International BPO Executive, you will play a crucial role in supporting our global clients through effective communication and problem-solving. Your main responsibilities will include:- **Customer Support**: Handle inbound and outbound calls to assist customers with their inquiries, ensuring they receive accurate information and solutions in a polite and professional manner.- **Issue Resolution**: Identify customer issues and work diligently to resolve them. This may involve troubleshooting problems, providing step-by-step guidance, or escalating issues to higher-level teams.- **Database Management**: Maintain and update customer information in the company database. Ensure that all records are accurate and current to improve service efficiency.- **Team Collaboration**: Work closely with team members and management to meet performance targets. Share insights and suggestions to enhance team productivity and customer satisfaction.- **Feedback Collection**: Gather customer feedback after interactions and relay this information to relevant departments. This helps improve service quality and customer experience.To be considered for this role, you should have the following skills and qualifications:- **Effective Communication**: Strong verbal and written communication skills are essential for interacting with customers from diverse backgrounds.- **Problem-Solving Skills**: Ability to think critically and resolve issues efficiently while remaining calm under pressure.- **Technical Proficiency**: Basic computer skills are necessary, including familiarity with databases and Microsoft Office.- **Adaptability**: Willingness to learn and adapt in a fast-paced work environment.Previous experience is not mandatory, making this an excellent opportunity for fresh graduates or individuals who wish to start their careers in the BPO sector.
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  • Fresher
  • 3.0 Lac/Yr
  • Coimbatore
Marketing Outbound Calling Channel Sales Direct Sales Lead Generation Problem Solving Technical Sales Inside Sales Pressure Handling Client Management Customer Communication Cold Calling Sales
We are looking Any Degree Graduate freshers for Inside Sales in Coimbatore Good Communication skills and Night Shift .Immediate Joiners preferred.Working hours 6 PM to 3 P.M.Cab facility provided.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Customer Care Voice Process Outbound Calling
Were Hiring: International Voice Process (Travel Support) GurgaonLooking to kickstart or grow your career with a global leader in customer experience? Heres your chance to join Teleperformance - Airbnb Process and work in an exciting international environment!Company: Teleperformance (Airbnb Process)Location: GurgaonProcess: International Voice - Travel SupportSalary (In-Hand)Freshers: Up to 27,000/monthExperienced: Up to 32,000/monthJob DetailsShift: Rotational ShiftWorking Days: 5 Days a WeekInterview Mode: 100% VirtualEligibility CriteriaAny Graduate (Freshers & Experienced both can apply)Excellent English Communication Skills - MandatorySelection ProcessRiva AI RoundSelf RegistrationAMCAT (Minimum Score: 65)HR RoundOperations Round Perks & Benefits Two-way Cab Facility $150 Annual Performance Voucher (Based on KRA) Global exposure & growth opportunities
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Customer Care Executive - Kukatpally Hyderabad Fresher

Vtekis Consulting India Private Limited

  • Fresher
  • 2.8 Lac/Yr
  • Kukatpally Hyderabad
BPO Outbound Calling Inbound Calls Call Center Customer Handling Customer Care
As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and maintaining positive relationships. Your primary focus will be to assist customers with their queries and provide solutions effectively. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and professionally.- **Provide Product Information:** Educate customers about our products and services, ensuring they understand features, benefits, and usage.- **Resolve Issues:** Identify customer problems and work towards providing efficient solutions in a timely manner.- **Maintain Customer Records:** Update and manage customer information in our database to ensure accurate records and personalized service.- **Collaborate with Teams:** Work closely with other departments to address customer needs and improve service delivery.- **Follow Up:** Reach out to customers to ensure their issues have been resolved to their satisfaction and to gather feedback.**Required Skills and Expectations:**- **Excellent Communication Skills:** Possess strong verbal and written communication abilities to convey information clearly and professionally.- **Problem-Solving Abilities:** Demonstrate a proactive approach to identifying challenges and finding effective solutions.- **Customer-Oriented Attitude:** Exhibit a friendly and empathetic demeanor to build rapport and trust with customers.- **Team Player:** Be willing to collaborate with colleagues and contribute to a positive work environment.- **Basic Computer Skills:** Familiarity with computer systems and the ability to use customer support software is essential. Freshers are welcome to apply, and a willingness to learn and adapt is crucial for success in this role.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Sadashiv Peth Pune
Customer Relationship Outbound Calling Customer Service Customer Support Customer Communication Customer Care Cold Calling Customer Handling
Effective communication skillsKnowledge of CRM systems and proceduresCustomer-focused attitude and the capacity to adjust to and handle various personalitiesExcellent presentation and communication abilitiesPossess a proactive strategy for assistanceThe capacity to adhere to deadlinesProduct knowledgeTime management skills
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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Bhubaneswar
Customer Support International Call Center Voice Process Domestic BPO Outbound Calling Cold Calling International BPO
As a Call Center Executive, you will be the first point of contact for our customers. Your role is crucial in ensuring customer satisfaction and resolving queries effectively.**Key Responsibilities:**- **Customer Support:** Handle incoming calls from customers, providing them with accurate information and assistance regarding our products or services.- **Issue Resolution:** Address customer complaints or issues, ensuring effective solutions are provided in a timely manner while maintaining professionalism.- **Follow-up Calls:** Conduct follow-up calls to ensure customer issues are resolved and to gather feedback on their experience with our services.- **Record Keeping:** Maintain accurate logs of customer interactions and update databases with relevant information to track inquiries and resolutions.- **Team Collaboration:** Work closely with team members to share information and assist each other in resolving customer queries effectively.**Required Skills and Expectations:**- **Communication Skills:** You must possess strong verbal communication skills to clearly convey information and understand customer needs.- **Listening Skills:** An ability to listen actively and empathize with customers is essential for identifying their concerns and providing appropriate solutions.- **Problem-Solving Skills:** You should be able to think critically to resolve issues that customers may face and to suggest suitable alternatives.- **Basic Computer Skills:** Familiarity with basic computer applications and the ability to navigate through systems to access information quickly is important.- **Positive Attitude:** A friendly and positive demeanor is essential, along with a willingness to learn and adapt in a fast-paced environment.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Maduravoyal Chennai
Tele Sales Officer Tamil Speaking Lead Generation Domestic Calling Customer Support Voice Process
We are looking for a motivated Tamil Telecaller to join our team in Maduravoyal, Chennai. This position is ideal for individuals who have recently completed their 12th grade and are eager to start their career in customer service. Key Responsibilities:- **Make Outbound Calls**: You will reach out to potential customers to share information about our products and services, aiming to generate interest and establish connections.- **Handle Customer Queries**: Respond to customer inquiries in Tamil, providing clear and helpful information. Your ability to understand and resolve issues will enhance customer satisfaction.- **Maintain Records**: Keep accurate records of calls made and customer interactions. This information is essential for tracking performance and improving service.- **Achieve Targets**: Work towards daily and monthly sales or service targets set by your team leader. Your enthusiasm and dedication will contribute to the team
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  • 0 - 3 yrs
  • Park Street Kolkata
Good Communication Inter Personal Convincing Power Customer Handling Customer Support Outbound Calling Cold Calling
Job Description: Customer Care Executive (CSE)Company: Bharti AXA Life InsuranceLocation: Bharti AXA Insurance Limited, Arihant Building,1st floor, 53A, Mirza Ghalib St, Esplanade, Park Street, Position: Customer Care Executive (CSE)Employment Type: Full-TimeShift Timing: 10:30 AM
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  • 0 - 1 yrs
  • Noida
Sales Call Market Operations E-tendering Corporate Marketing Marketing Voice Process Customer Support Outbound Calling Sales Process Customer Care
As a BPO Telecaller, you will be responsible for engaging with customers over the phone to provide information, answer queries, and assist with their needs. This is a full-time remote position based in Noida, suitable for candidates with minimal experience.**Key Responsibilities:**- **Customer Interaction:** Make outbound calls to customers to understand their needs and provide appropriate solutions, ensuring a positive experience.- **Product Knowledge:** Gain a thorough understanding of the products or services offered to effectively communicate their benefits and handle inquiries.- **Lead Generation:** Identify potential customers and collect relevant information that can help in converting leads into sales.- **Database Management:** Update and maintain customer information in the companys database to ensure accuracy and enhance future communications.- **Feedback Collection:** Gather customer feedback to help improve services and report any recurring issues to the management team for resolution.**Required Skills and Expectations:**- Strong communication skills in English and any regional language to ensure clear interaction with customers.- Basic knowledge of computer applications, as you will be using software tools to manage calls and data.- Ability to work independently, demonstrating good time management and self-discipline while working from home.- A positive attitude and a willingness to learn are essential, as you will be in a dynamic environment.- Preferred candidates should be male and have completed at least their 12th-grade education.
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Customer Care Executive - Full Time - Freshers

Pacific Placements and Business Consultancy Pvt. Ltd.

  • Fresher
  • Dombivli East Mumbai
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling
We are looking for a dedicated Customer Service Executive to join our team in Dombivli East, Mumbai. This is a full-time position ideal for freshers who have completed their 10th grade. In this role, you will be the first point of contact for our customers, helping them with their inquiries and providing support for any issues they may face.Key Responsibilities: - **Respond to Customer Inquiries:** You will answer customer questions via phone or in person, ensuring they receive accurate information. - **Resolve Issues:** When customers have problems, you will guide them through the process to find solutions quickly and efficiently. - **Maintain Records:** You will keep track of customer interactions and maintain accurate records in our database for future reference. - **Provide Product Information:** It will be your duty to stay informed about our products and services so you can provide relevant information to customers. Required Skills and Expectations: We are looking for male candidates who are friendly, patient, and excellent communicators. You should be comfortable working in an office environment and possess strong problem-solving skills. Being detail-oriented and organized is essential, as is the ability to work under pressure in a fast-paced setting. A positive attitude and a desire to help customers will ensure your success in this role.
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Female
  • Bhubaneswar
Cold Calling Customer Relationship Customer Management Customer Retention Inbound Calls Outbound Calling
Customer Relationship Executive (CRE)Job SummaryThe Customer Relationship Executive manages client interactions, resolves queries, and ensures customer satisfaction throughout the service lifecycle.Key Responsibilities Handle inbound and outbound customer calls Address client inquiries and provide accurate information Maintain customer records in CRM systems Follow up with clients regarding services, payments, and documentation Coordinate with internal departments to resolve issues Maintain long-term relationships with customers Prepare Customer Data sheet Loan File Shorting Maintain Data sheet in Excel Help in login processRequired Skills & Qualifications Bachelors degree in any discipline Excellent communication and interpersonal skills Basic computer knowledge Problem-solving and conflict resolution abilities Prior customer service experience preferred Freshers and Experienced both can applySalary & Benefits Salary for freshers 8k to 10k Salary is Negotiable for Experienced CandidatesJob Location Bhubaneswar
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Fresher hiring for Front Desk Executive

Sttellar Dawang Automation Pvt Ltd

  • 0 - 2 yrs
  • Female
  • Adibatla Hyderabad
Good Communication Skills Presentable Customer Calling Data Entry Operator Microsoft Excel Microsoft Word
Key Responsibilities:Manage front desk operations including greeting visitors and handling inquiriesAnswer and direct incoming phone calls in a professional mannerPerform accurate data entry and maintain records in systems or spreadsheetsMake outbound calls to clients/customers for follow-ups, confirmations, or promotionsMaintain office files, documents, and reportsCoordinate with internal teams for smooth workflowHandle emails and basic administrative tasksRequired Skills & Qualifications:Minimum qualification: Intermediate / GraduateBasic knowledge of MS Office (Word, Excel)Good verbal and written communication skillsAbility to handle multiple tasks simultaneouslyPleasant personality and professional attitudePrior experience in front office / data entry / calling roles is a plusOnly for Female applicants
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  • 0 - 2 yrs
  • Female
  • Model Town Delhi
Customer Handling Outbound Calling Customer Service
We are looking for a Customer Care Executive to join our team in Model Town. This role is ideal for a motivated and enthusiastic candidate who loves helping customers and can communicate effectively.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming phone calls, emails, and chat messages from customers to address their questions or concerns promptly.- **Provide Product Information:** Assist customers by explaining our products and services clearly, ensuring they understand their features and benefits.- **Resolve Issues:** Handle customer complaints and resolve issues efficiently, ensuring a positive experience for the customer.- **Maintain Records:** Accurately record customer interactions in our database, helping us keep track of inquiries and the solutions provided.- **Follow Up:** Reach out to customers after resolving issues to ensure their satisfaction and to gather feedback for improvement.- **Support Team Members:** Collaborate with colleagues to share insights and improve overall service quality, contributing to a positive team environment.**Required Skills and Expectations:**- Candidates should have completed at least their 12th grade education.- We are looking for females with 0 to 2 years of experience in a customer service or related role.- Strong verbal and written communication skills are essential to convey information clearly to customers.- A positive attitude and patience are important for effectively dealing with customer inquiries and complaints.- Basic computer skills are required to manage customer records and communicate via email and chat.You should be prepared to work full-time from our office in Model Town. If you are passionate about helping customers and eager to learn, we encourage you to apply.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Laxmi Nagar Delhi
Computer Graphics Outbound Calls Inbound Calls Outbound Calling Customer Care Handling Customer Queries
job profile- customer care executive salary- 20000 per monthexperience- 0-1 yrsskills- inbound call- outbound callcustomer query handlingcomputer graphics customer care executiveloaction- House No. 755. UPPER GROUND Floor, Guru Ram Das Nagar Extension, Laxmi nagar
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Fresher hiring for Customer Care Executive

Platinum Innovation services

  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Karnal
Customer Relationship Customer Care Outbound Calling Customer Support Call Center Customer Handling
Urgent RequirementCustomer Care Executive Call us for more information -Location- Karnal No. Of vacancy-2 Education :- GraduationTime-6am to 3pm 12pm to 9pmGood com-Skills requiredOffice No.52, 1st.floor opposite Nirmal juice corner, Kunjpura Road Karnal.
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Business Development Associate Jobs For Freshers - Noida

Rising Next Move India Private Limited

  • 0 - 3 yrs
  • 4.5 Lac/Yr
  • Noida Sector 63
Direct Sales Cold Calling Inside Sales Convincing Power B2B Sales Customer Care
NEXT MOVE INDIA Company: MITZVAH ENGGRole: Business Development Manager / Associate Location: Noida, Sector 62 Position Type: Full-time Annual CTC: 34 LPA (Inclusive of 1 Lakh Performance-based Variable) Gender Preference: Female Candidates Only What Were Looking For Education: Graduate in any discipline Experience: Minimum 1 year in sales/business development (Freshers may also apply) Gender: Female candidates only Communication: Excellent verbal & written skills in English and Hindi Tech Skills: Comfortable using CRM tools, MS Excel, and communication apps
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Online For BPO Telecaller Jobs (Freshers)

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 1 yrs
  • Thane West
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO
We are seeking a motivated BPO Telecaller to join our team in Thane West. This entry-level position is ideal for candidates with minimal experience who are eager to learn and grow in the customer service field.As a BPO Telecaller, your main responsibility will be to communicate with customers over the phone. You will be required to assist customers with their inquiries, provide product information, and gather feedback. This role is crucial in maintaining positive customer relationships and promoting company services.Key responsibilities include:1. **Customer Engagement**: Reach out to customers using a provided database to discuss services, answer questions, and resolve any issues.2. **Information Delivery**: Clearly explain products and services to potential and existing customers, ensuring they understand benefits and features.3. **Feedback Collection**: Actively listen to customer concerns and suggestions, documenting their feedback to help improve services.4. **Follow-ups**: Maintain regular follow-up calls with customers to ensure satisfaction and encourage further engagement with the company.The ideal candidate will have strong communication skills, a friendly demeanor, and the ability to work well in a team. Being adaptable and willing to learn will help you succeed in this role. Basic computer skills are necessary for logging customer interactions and managing data. If you are passionate about customer service and enjoy speaking with people, we encourage you to apply.
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Customer Care Executive - Full Time - Freshers

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 1 yrs
  • Gadchiroli
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling
We are looking for a dedicated Customer Service Executive to join our team in Gadchiroli. This entry-level position is perfect for individuals eager to start their career in customer service.As a Customer Service Executive, you will be the first point of contact for our customers, providing them with support and assistance. You will handle inquiries and resolve issues while ensuring a positive experience for every customer.Key responsibilities include:1. **Responding to Customer Inquiries**: Engage with customers through phone calls, emails, or chat to answer their questions and provide accurate information.2. **Resolving Complaints**: Listen to customer concerns and provide effective solutions to any problems they encounter, ensuring their satisfaction.3. **Maintaining Customer Records**: Update and manage customer data accurately in our systems to track interactions and follow up as needed.4. **Collaborating with Team Members**: Work closely with your colleagues to share feedback and improve service quality, contributing to a team-oriented environment.Required skills and expectations:- Strong communication skills are essential as you will be interacting with customers regularly.- A positive attitude and patience are important for resolving customer issues effectively.- Basic computer knowledge is necessary for managing records and using support tools.- You should be willing to learn and adapt, as customer service practices may evolve.This is a full-time position that requires you to work from our office in Gadchiroli, and we welcome candidates with limited experience.
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Customer Care Executive (Fresher)

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 2 yrs
  • Kolhapur
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO
We are seeking a motivated Customer Care Executive to join our team in Kolhapur. This is an excellent opportunity for recent graduates or individuals with limited experience to begin a rewarding career in customer service.Key Responsibilities: - **Customer Support:** Respond to customer inquiries via phone, email, and in-person, ensuring high-quality service and satisfaction. - **Issue Resolution:** Handle complaints and troubleshoot problems, working to resolve issues promptly and effectively. - **Product Knowledge:** Maintain a thorough understanding of our products and services to provide accurate information to customers. - **Documentation:** Update customer records and maintain logs of interactions, ensuring that all information is accurate and up to date. - **Team Collaboration:** Work closely with other team members to improve customer service processes and share knowledge. Required Skills and Expectations: Candidates should possess excellent communication skills, both verbal and written, to effectively engage with customers. A friendly and positive attitude is essential for creating a welcoming environment. Strong problem-solving skills are necessary to address customer concerns efficiently. Attention to detail is crucial for maintaining accurate records and providing thorough support. Applicants should be adaptable, demonstrating a willingness to learn and embrace new challenges in a fast-paced setting. Being a recent graduate or having up to two years of experience in a customer service role is preferred.
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BPO Telecaller (Freshers) Noida

Kanumuru Foods Private Limited

  • 0 - 1 yrs
  • Female
  • Noida
BPO Marketing Outbound Calling Domestic BPO Customer Care Customer Support
We are looking for a motivated BPO Telecaller to join our team in Noida. This role is ideal for fresh graduates or individuals with up to one year of experience who are ready to start their career in customer service. The position is full-time and allows for work-from-home flexibility.Key Responsibilities:1. **Customer Interaction**: You will be responsible for making outbound calls to customers, engaging them in meaningful conversations, and addressing their inquiries or concerns effectively.2. **Data Entry**: Maintain accurate records of calls and customer feedback in the system, ensuring all details are logged properly for future reference.3. **Sales Support**: Promote and sell our products and services over the phone, aiming to achieve monthly targets while providing exceptional customer service.4. **Problem-Solving**: Work closely with the team to resolve any customer complaints or issues, ensuring that customer satisfaction is prioritized.Required Skills and Expectations:Candidates should possess clear communication skills, both verbal and written, and a friendly, persuasive attitude. A basic understanding of computer systems and proficiency in using software applications is necessary. Additionally, the ideal candidate will be self-motivated, punctual, and able to work effectively in a team as well as independently. Attention to detail and the ability to multitask will be beneficial in managing calls and customer data efficiently.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Rajouri Garden Delhi
Outbound Calling Marketing Communication Domestic BPO Voice Process Inbound Cold Calling Communication Skills BPO Telesales Inbound Sales Tele Marketing
We are looking for a dedicated Customer Service Associate to join our team in Rajouri Garden. In this role, you will be the first point of contact for our customers, helping them with their queries and ensuring a positive experience.**Key Responsibilities:**- **Assist Customers:** Handle customer inquiries via phone, email, or in-person, providing accurate information and resolving any issues they may have.- **Maintain Records:** Keep track of customer interactions and feedback using our systems to ensure all communications are documented properly.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions that enhance their satisfaction.- **Follow Up:** Reach out to customers after their inquiries are resolved to ensure their needs have been met and to gather feedback on their experience.- **Collaborate with Team Members:** Work closely with other team members to improve customer service processes and share important customer feedback.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for effectively engaging with customers and colleagues.- **Problem-Solving Ability:** You should be able to think quickly and resolve customer issues efficiently.- **Customer-Focused Attitude:** A positive and friendly demeanor is important, as you will be representing the company to our customers.- **Basic Computer Skills:** Familiarity with using computers and customer service software is required for managing records and customer queries.- **Team Player:** Willingness to work collaboratively with others and contribute to a supportive team environment.Candidates should be 12th pass and have 0-1 year of experience in customer service. This is a full-time office-based role, perfect for someone eager to start their career in customer service.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Jorhat
General Office Management English Language Customer Calling Computer Skills Back Office Sales Followups Email Writing Customer Relationship Microsoft Excel Microsoft Word Internal Communication Communication System Quick Learner Communication Skills
We are looking for a dedicated Back Office Assistant to support our team in Jorhat, Assam. This entry-level position is ideal for candidates with 0 to 2 years of experience and requires a minimum education of 12th pass. Key Responsibilities:- **Data Entry:** Accurately input and update information into our databases, ensuring all records are current and correct. Attention to detail is crucial to maintain high data quality.- **Document Management:** Organize and maintain documents, both physical and electronic. This includes filing, scanning, and retrieving documents as needed, helping to ensure smooth office operations.- **Communication Support:** Assist in handling internal and external communications, including emails and phone calls. Clear and professional communication is important for effective collaboration with team members and clients.- **Inventory Tracking:** Help monitor office supplies and maintain an inventory list. You will be responsible for notifying management when supplies need to be reordered.- **Administrative Tasks:** Support daily office operations by performing various administrative duties, such as scheduling meetings and preparing reports.Required Skills and Expectations:Candidates should possess strong organizational skills and a keen eye for detail. Basic computer skills, including proficiency in MS Office, are essential. Good communication skills, both written and verbal, are crucial for this role. A proactive attitude and willingness to learn are highly valued, as you will be part of a dynamic team focused on achieving shared goals.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Tripura Road Guwahati
Microsoft Excel Microsoft Word Internal Communication General Office Management Communication System English Language Customer Calling Computer Skills Back Office Sales Followups Email Writing Quick Learner Communication Skills Customer Relationship
Back office refers to the non-client-facing departments of a company that handle administrative, support, and operational functions necessary for business functionality. Unlike the front office, these roles do not directly generate revenue but are crucial for efficiency, compliance, and maintaining records, including HR, IT, accounting, and data management.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Murshidabad
Customer Relationship Microsoft Excel Microsoft Word Internal Communication General Office Management Communication System English Language Customer Calling Computer Skills Back Office Sales Followups Email Writing Quick Learner Communication Skills
As a Back Office Assistant, you will play a vital role in supporting the daily operations of the office while ensuring smooth communication and process efficiency. **Key Responsibilities:**- **Data Entry:** Accurately input and maintain records in the database to ensure all information is up to date and easily accessible.- **Documentation Support:** Organize and manage documents, paperwork, and files to help streamline operations and ensure compliance with company policies.- **Communication Liaison:** Act as a point of contact for internal teams, facilitating effective communication and assisting with inquiries as needed.- **Inventory Management:** Track and manage office supplies, ensuring that necessary materials are available for staff use and requesting restocks when required.- **Schedule Coordination:** Assist in scheduling meetings and appointments to ensure that all team members are informed and prepared for engagements.**Required Skills and Expectations:**Candidates should have strong organizational skills and attention to detail to effectively manage tasks and projects. Good communication skills are essential for interacting with staff and conveying information clearly. Familiarity with basic computer applications, such as MS Office, is necessary, as the role involves data entry and document management. A proactive attitude and the ability to work independently or as part of a team are important. While prior experience in a back-office role is preferred, candidates with a fresh outlook and a willingness to learn are encouraged to apply. A relevant educational background in fields such as B.A, B.Com, or B.Ed will be considered an advantage.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Howrah Bridge Howrah
Customer Relationship Microsoft Excel Microsoft Word Internal Communication General Office Management Communication System English Language Customer Calling Computer Skills Back Office Sales Followups Email Writing Quick Learner Communication Skills
As a Back Office Assistant, you will play a crucial role in ensuring smooth operations and support for the team. Your responsibilities will include:- **Data Entry**: Accurately enter and update data in the company's systems to maintain organized and up-to-date records.- **Document Management**: Organize and file important documents, ensuring easy access for team members and adherence to company protocols.- **Communication Support**: Assist in internal communication by relaying information, taking messages, and coordinating between departments as needed.- **Inventory Management**: Monitor office supplies and assist in reordering materials to avoid shortages and maintain productivity levels.- **Scheduling & Coordination**: Help schedule meetings and appointments, prepare agendas, and ensure all necessary materials are ready for effective collaboration.- **Customer Assistance**: Provide general support to customers or clients through email or phone, addressing inquiries or directing them to the appropriate personnel.To succeed in this role, you should have strong organizational skills and attention to detail. Good communication skills are essential, both written and verbal, to effectively interact with colleagues and clients. A basic understanding of office software, such as Microsoft Office Suite, will be beneficial. A positive attitude, teamwork spirit, and willingness to learn will help you thrive in this position. While prior experience is not required, a background in any of the mentioned educational fields will be advantageous.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • South 24 Parganas
Customer Relationship Microsoft Excel Microsoft Word Internal Communication General Office Management Communication System English Language Customer Calling Computer Skills Back Office Sales Followups Email Writing Quick Learner Communication Skills
As a Back Office Assistant, you will play an essential role in supporting the daily operations of our office. Your responsibilities will include a wide range of administrative tasks that help ensure the smooth functioning of the team.- **Data Entry:** Accurately input and update data in databases and spreadsheets, ensuring that all information is current and correct.- **Record Management:** Organize and maintain physical and digital files, making sure that documents are easily accessible for other team members.- **Communication Support:** Assist in sorting and responding to emails and phone calls, relaying important information to the relevant staff when needed.- **Inventory Management:** Help monitor and track office supplies, placing orders when stock is low to ensure seamless operations.- **Assisting Team Members:** Provide general support to colleagues, handling inquiries and offering assistance with various administrative tasks.Required skills and expectations include:- **Attention to Detail:** You should be meticulous in your work to avoid errors in data entry and documentation.- **Organizational Skills:** Strong skills in organizing files and tasks effectively are essential for smooth operations.- **Basic Computer Proficiency:** Familiarity with Microsoft Office (Word, Excel, PowerPoint) and other office software is expected.- **Communication Skills:** Clear and effective communication is vital, both in writing and verbally, to interact with the team and assist with inquiries.- **Team Player Attitude:** Being cooperative and willing to help teammates is important in a collaborative work environment.Ideal candidates are typically recent graduates or individuals with up to two years of experience.
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Fresher hiring for Call Center Executive

Empire Recruitment Solutions

  • 0 - 4 yrs
  • 2.3 Lac/Yr
  • Bhubaneswar
Customer Support Outbound Calling Domestic BPO International Call Center Voice Process International BPO Cold Calling
As a Call Center Agent in Bhubaneswar, you will be responsible for assisting customers and addressing their inquiries effectively. Your role is crucial in ensuring that customers have a positive experience with our services.**Key Responsibilities:**- **Customer Support:** Engage with customers over the phone to assist with their questions or concerns related to our products and services.- **Issue Resolution:** Identify and troubleshoot customer problems, providing appropriate solutions to ensure their satisfaction.- **Data Entry:** Accurately record customer interactions and transactions in our database for future reference and quality assurance.- **Follow-Up Calls:** Conduct follow-up calls to ensure that customer issues have been resolved and gauge customer satisfaction.- **Product Knowledge:** Maintain an in-depth understanding of our products and services to provide accurate information to customers.- **Feedback Collection:** Gather customer feedback and suggestions to help improve our services.To succeed in this role, candidates are expected to have strong communication skills and be able to articulate information clearly and effectively. You should possess good listening skills, with an ability to empathize with customers. A strong desire to assist and solve problems is essential. Basic computer skills, including familiarity with data entry and Microsoft Office, are also required. Being patient, able to handle stressful situations calmly, and having a positive attitude will greatly contribute to your success as a Call Center Agent.
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  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Acharya Vihar Bhubaneswar
Customer Support International Call Center International BPO Cold Calling BPO Non Voice Domestic BPO
We are looking for a Customer Support Executive to join our teamat Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support. Get a salary of 13,500 - 16,500 along with career growth opportunities in a collaborative environment.Key Responsibilities:Maintain data and ensure it is accessible for seamless operations.Verify information, spot data discrepancies, and resolve them promptly.Organize and manage both digital and physical records to optimize access.Assist in various administrative functions to support department efficiency.Generate and present reports to internal teams for informed decision-making.Handle all sensitive data with strict confidentiality.Job Requirements:The minimum qualification for this role is 10th Pass and0 - 4 years of experience. The position requires strongorganizational skills, attention to detail, and the ability to handle multiple tasks. Mob - 9439117756
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  • 0 - 4 yrs
  • 2.5 Lac/Yr
  • Bhubaneswar
Domestic BPO International Call Center Customer Support Outbound Calling BPO Non Voice BPO Sales
We are looking for a dedicated and friendly Call Center Executive to join our team in Bhubaneswar. This role requires effective communication skills and a commitment to providing excellent customer service.**Key Responsibilities:**- **Handling Incoming Calls:** Receive and respond to customer inquiries, providing accurate information and assistance to ensure customer satisfaction.- **Resolving Issues:** Address customer complaints and concerns efficiently, aiming for quick and effective resolutions that meet customer needs.- **Maintaining Records:** Keep detailed records of customer interactions, using our systems to document calls, issues, and resolutions for future reference.- **Providing Product Information:** Educate customers about our products and services, helping them understand features and benefits to enhance their experience.- **Following Up with Customers:** Proactively reach out to customers to check on their satisfaction and ensure that any issues were resolved satisfactorily.**Required Skills and Expectations:**- **Communication Skills:** Must have excellent verbal communication abilities to interact effectively with customers and colleagues.- **Problem-Solving Skills:** Ability to think quickly and tackle issues as they arise while maintaining a positive attitude.- **Basic Computer Skills:** Familiarity with computers and ability to learn new software quickly for record-keeping and customer management.- **Team Player:** Willingness to work collaboratively with other team members and contribute to the overall success of the call center.- **Attention to Detail:** Careful attention to detail is necessary for accurately documenting customer interactions and following company procedures. This is a full-time position that requires working from the office, making it essential for candidates to be local to Bhubaneswar.
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